Xplore

Xplore Outage Report in Guelph, Wellington County, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Guelph, Wellington County, Ontario 01/25/2026 20:30

January 25: Problems at Xplore

Xplore is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guelph, Wellington County, Ontario

The most recent Xplore outage reports came from the following cities: Guelph.

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City Problem Type Report Time
CanadaGuelph Internet
CanadaGuelph Internet
CanadaGuelph Internet
CanadaGuelph Total Blackout
CanadaGuelph Internet
CanadaGuelph Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Guelph, Ontario

Latest outage, problems and issue reports in Guelph and nearby locations:

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported from Centre Wellington, Ontario

    Anyone else in Wellington area with @Xplornet been down since 8am this morning?

  • dainamak Daina Makinson (@dainamak) reported from Puslinch, Ontario

    @WellingtonWard7 @Netflix_CA @netflix @Netflixhelps We had the same issue with Netflix. It was an issue with Xplornet.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet And now you’re doing gigabit to compete with starlink you have no interest in the customers them self only to sell what you have to and make money I know in the past you would upgrade some towers but it would never be enough to fix your speed issues

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet You will probably block me for this when all anybody has wanted is just for you to fix your service and you never cared until something else was available as I already said three times but considering you cant use a calculator to divide the bandwidth on your cells or grade 3 math

  • NinesCatudio Nine's Catudio (@NinesCatudio) reported

    @miket136 After many years of being a happy Shaw customer, I dived into Xplornet swamp after moving rural. Last fall I cut all ties. I could not pay for 1 MBPS the price of the promised "improved" 10 MBPS. My cell provider delivered a good plan. I only Hotspot anymore.

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet Oversold your towers in the past and fixing them now that there’s other options doesn’t make that right not to say I wouldn’t be satisfied with the service working but you know what you did and Because of that me and several other people are still being affected

  • chasinlife Chrys (@chasinlife) reported

    @kingstonist I hope so. I have a kingston address but the only option for internet for me is Xplornet. It's slow and very expensive. I think many ppl on the outskirts are in same boat.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • DuartJosh Joshua McLean (@DuartJosh) reported

    @Xplornet 4 plus hours of no service following two weeks of sub 10Mbps on download. Remind me again why we pay you $100 plus per month?

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet And then when other options come finally you upgrade like you didn’t oversell in the first place Business is business but you’re literally shady as hell based on my experience you provide minimal service and only upgrade when you have to you were only going to do 100 with 5G

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @SucksXplornet @Xplornet Such ****-*** service. They keep wanting you to call them because there are so many reasons why your internet isn’t working. No, it’s just YOU. This isn’t Blackberry..a battery pull isn’t fixing garbage service. So thankful for that 1 min of YouTube 🖕🖕

  • miket136 Michael Thomlinson (@miket136) reported

    @NinesCatudio I gave up on Xplornet years ago; it was always the same story “we’re upgrading our equipment, service has improved!” But it never did.