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Xplore

Xplore Outage Report in Guelph, Wellington County, Ontario

Why is my Xplore service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Guelph come from postal codes N1H and N1L .

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Guelph, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Live Outage Map Near Guelph, Ontario

The most recent Xplore outage reports came from the following cities: Guelph.

CityProblem TypeReport Time
Guelph Internet 5 days ago
Guelph Internet 8 days ago
Guelph Internet 3 months ago
Guelph Internet 3 months ago
Guelph Internet 5 months ago
Guelph Total Blackout 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Guelph, Ontario

Latest outage, problems and issue reports in Guelph and nearby locations:

  • dainamak
    Daina Makinson (@dainamak) reported from Puslinch, Ontario

    @WellingtonWard7 @Netflix_CA @netflix @Netflixhelps We had the same issue with Netflix. It was an issue with Xplornet.

  • BillyPickles6
    Billy Pickles (@BillyPickles6) reported from Centre Wellington, Ontario

    Anyone else in Wellington area with @Xplornet been down since 8am this morning?

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • seeteegee
    Chris McGee (@seeteegee) reported

    @pugganoche @kathleenogrady Omg, Xplornet satellite service is just bad. It might be a long shot, but perhaps starlink could be an option. I know people who have had success with it in this part of the world.

  • antonio2435_
    Anthony (@antonio2435_) reported

    @Xplornet Yeah I know but your satellite service doesn't offer unlimited download, which is mandatory for my household

  • robdeutschmann
    Rob - Every child matters. (@robdeutschmann) reported

    meantime I am having drinks with my neighbour, both of us 2 wks past the 2nd dose and I ask him about his connection. He is an @Xplornet customer. He's had problems all week and he was told by CSR that there were problems with @Xplornet equipment at Wellington water tower. /6

  • JakeMacNeil3
    Jake Macneil (@JakeMacNeil3) reported

    @Xplornet You guys should consider rebranding your company name to “We can not explore the internet because it never works”…. Brutal

  • SilverStarAg
    Kyle Boxall (@SilverStarAg) reported

    @SaskTel @Xplornet @MyAccessCA should be investing in rural communities for better internet services and tens of thousands of rural customers wouldn’t opt to support a certain California company for our internet. 1/2

  • GarthTwitchell
    Garth Twitchell (@GarthTwitchell) reported

    Would sure be nice not to have reset my antenna 5-6 times a day to try & get on the correct panel at the @Xplornet tower close to me so I can have moderately acceptable internet. It’s getting a bit tiring. When they talk about poor internet, this is it. @Colin1Best @vankayak

  • TrainerGloria
    Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @Xplornet During pandemic when husband & sons had to work/study from home, we rarely went to our cottage cuz Xplornet was so damn slow & unreliable despite various tech visits.We upgraded to almost $100/month last summer,still awful. Just switched isp,new service is cheaper,fast&reliable.

  • SmevyBean
    Matrixxxツ (@SmevyBean) reported

    @Xplornet your service is worse than dial up🤡

  • seeteegee
    Chris McGee (@seeteegee) reported

    @pugganoche @kathleenogrady Another option I didn't know existed is Bell Wireless Home, which we're on right now. It works well for us right now. It's Bell, but at least it's not Xplornet. Sorry for all the suggestions. Just trying to help people get off terrible internet.

  • robdeutschmann
    Rob - Every child matters. (@robdeutschmann) reported

    So I have @Xplornet for internet access in @PECOntario just outside of Wellington. For the past few days download speed is usually less than 1mbps. Obviously no work or Netflix. Currently it's 0.26. I put in a call to customer service. The CSR tells me there is a problem at /1