Xplore

Xplore Outage Report in Guelph, Wellington County, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Guelph, Wellington County, Ontario 02/25/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Guelph, Ontario

Latest outage, problems and issue reports in Guelph and nearby locations:

  • dainamak Daina Makinson (@dainamak) reported from Puslinch, Ontario

    @WellingtonWard7 @Netflix_CA @netflix @Netflixhelps We had the same issue with Netflix. It was an issue with Xplornet.

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported from Centre Wellington, Ontario

    Anyone else in Wellington area with @Xplornet been down since 8am this morning?

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • chalackd Dano (@chalackd) reported

    @Gudie Please god, tell me that this doesn't involve giving any money to Xplornet... Because that would be an absolute kick in the ***** to anyone who's struggling to get decent service...

  • WiredWizard69 Charles Banton (@WiredWizard69) reported

    Best or Worst part is, in the last year a company called metroloop ran fibre at the end of the road after 5 years of Bell saying THEY would. BUT.. xplornet bought out metroloop.. BUT, they ARE offering 300 mbs unlimited fibre for $60/month compared to starlinks 100 mbs?? for $150

  • TomCrinstam 🇨🇦 Tom Crinstam 🇨🇦 (@TomCrinstam) reported

    wants to help us out by donating a unit, it will likely be through Xplornet as we just can't afford anything else. Once that happens, I hope to add some live feed nature cams around the property.

  • SafetyCarm Carmella Steinke (@SafetyCarm) reported

    @erdocmom @TELUS This is great to hear! Our bandwidth with Xplornet is so bad we added a Telus Hub (yes we pay for 2 internet providers), and still have some issues.

  • BigwifiCa bigwifi.ca (@BigwifiCa) reported

    @AlsoKnownAs_AA @CompBureau @FP_Champagne I see hundreds of customer calls come in from wisps recently bought buy Xplornet furious how the QOS dropped off a cliff.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    In MB, Explornet has lost market share over time & its plans are now more aligned w/ the big 3 nat'l carriers wrt higher prices & restrictive mobile data terms, lousy service &, afaik, w/ only one retail outlet to serve MB subs. Xplornet is a study in failure vs an option in 5/.

  • berkel_mike Mike Berkel (@berkel_mike) reported

    It’s hard to believe when your @Xplornet internet goes down it’ll take 17 days to get a technician out but you can get a new install from the competition in 4 days. #servicefail

  • stam_andrea Andrea (@stam_andrea) reported

    @Xplornet how am I supposed to work from home when it’s going to take 17 days to have a technician come to my home to fix my internet?? Couldn’t be more disappointed with your service!

  • 4mlm3 Maureen. 🇨🇦 🇺🇦 (@4mlm3) reported

    @BrockLupton @Xplornet Since they won't get back to you I will. Throughout the day their support number had a message saying they had issues with their Deseronto site, affecting Napanee. The message is gone now so hopefully that means things are fixed. Fingers crossed.

  • NancyBuchanan12 Nancy Buchanan (@NancyBuchanan12) reported

    @Xplornet I don’t just rant on the internet for no reason. You’ve been “looking into” this for the past month. Someone on your end dropped the ball here and you are trying to blame us financially for your problem.