Xplore

Xplore Outage Report in Guelph, Wellington County, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Guelph, Wellington County, Ontario 03/10/2026 13:00

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Guelph, Ontario

Latest outage, problems and issue reports in Guelph and nearby locations:

  • dainamak Daina Makinson (@dainamak) reported from Puslinch, Ontario

    @WellingtonWard7 @Netflix_CA @netflix @Netflixhelps We had the same issue with Netflix. It was an issue with Xplornet.

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported from Centre Wellington, Ontario

    Anyone else in Wellington area with @Xplornet been down since 8am this morning?

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • robdeutschmann Rob - Every child matters. (@robdeutschmann) reported

    meantime I am having drinks with my neighbour, both of us 2 wks past the 2nd dose and I ask him about his connection. He is an @Xplornet customer. He's had problems all week and he was told by CSR that there were problems with @Xplornet equipment at Wellington water tower. /6

  • SilverStarAg Kyle Boxall (@SilverStarAg) reported

    @SaskTel @Xplornet @MyAccessCA should be investing in rural communities for better internet services and tens of thousands of rural customers wouldn’t opt to support a certain California company for our internet. 1/2

  • Michell25471779 Michelle (@Michell25471779) reported

    @Xplornet Your service is incredibly bad. I call to find out why its slow and you spin in circles for 2 hours. This happens ALL the time. My internet is EXTREMELY slow yet again. Fix it. 😡

  • davinalytle Davina Lytle (@davinalytle) reported

    @rainiemainie @Xplornet They sure are, & it's gotten worse since covid...EVERYTHING seems to have gotten worse since covid...all the retailers seem to use it as an excuse not to provide customer service any longer. In my humble opinion of course.😜 #ThingThatMakeYouGoHmmm

  • davinalytle Davina Lytle (@davinalytle) reported

    Sorry, #TwitterFamily, I'm still having huge issues with my internet...it's there and then it's gone... 😟 They sent out a service guy again today, but he couldn't do anything. Now they're telling me it will be sometime next week before they can try to fix it. @xplornet

  • antonio2435_ Anthony (@antonio2435_) reported

    @Xplornet Yeah I know but your satellite service doesn't offer unlimited download, which is mandatory for my household

  • MitchSchwartzCo Mitch Schwartz 🔥⚡🤙🏼 (@MitchSchwartzCo) reported

    @Ivanisawesome @Xplornet I love how they don't think I was smart enough to call support or that I'll somehow get a better answer if I call again.

  • therealLATat leigh ann 🌈❣️⭐️🌕☀️💨💚 (@therealLATat) reported

    @davinalytle @Xplornet I bet they blame it on covid. A lot of businesses are using it as an excuse to provide crappy customer service and crappy shipping. Get it together @Xplornet

  • GlenabbeyFarms GlenAbbey Farms 🇨🇦 (@GlenabbeyFarms) reported

    @Xplornet get your **** together... no internet for 2 hours and nothing to explain the outage? I'm done with your ****** service as soon as I get my StarLink equipment...

  • seeteegee Chris McGee (@seeteegee) reported

    @pugganoche @kathleenogrady Omg, Xplornet satellite service is just bad. It might be a long shot, but perhaps starlink could be an option. I know people who have had success with it in this part of the world.