Xplore

Xplore Outage Report in Nepean, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nepean, Ontario 01/02/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Nepean, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau, Orléans and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaOttawa Total Blackout
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @ViviPlaysYT @Xplornet So far so good. Only thing that doesn't work currently is Stadia. Pings are just a bit too erratic yet. Might have been due to the blizzard that was occuring while I set it all up though.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Welp, it's sitting at my friend's house in the city and I'm stuck at home hunkered down for this storm. And of course my Xplornet connection is basically useless. Sigh.

  • GCanada420 GrowCanada420 (@GCanada420) reported

    @Xplornet I guess that’s why I got 2mbps down insteed of 50

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧 (@BrentHCameron) reported

    @adampete78 @Xplornet In 7 years I have never voted against a measure to improve internet. Every proposal & resolution gets 100% backing. Probably explains why I find no humor in this situation.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    foster a viable operator to replace MTS, ie Xplornet. That has proven to be a failed remedy. These are the real lessons when you allow a 4-to-3 merger. They are just bad news. 20/

  • fromthegoatbarn Barry Fearnley rancher, soil farmer (@fromthegoatbarn) reported

    @Xplornet I have been, I shouldn't have to call every 2 days for support, look at my picture thread, I got off the phone last evening at about 8:30 local time, was told it was "high use" causing the issue, do you think it was high use at 11:30pm when there was only 1.02mbps?

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet again.. 120 bucks a month for Internet that doesn't work half the damn time like legit wtf is it thats making it so bad and when I call its because of the weather????? Please actually tell me what u guys are doing with my money and many others??

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Xplornet And everyone is getting tired of your Canned Responses. Just get the damned thing working...that's what we pay you for! Or do you need EVEN MORE OF OUR TAX $$? to accomplish what our First TAX DOLLARS were meant to fix?

  • Knickelbein Mat K. (@Knickelbein) reported

    Nunavut internet is f&*ked up. Ran out of @Xplornet data last Wednesday. Hotspot off our @Bell cellphones is useless do to crap connectivity. Brutal. Productivity on halt from home. I usually plan for my classes and find cool content for our units/themes at home each night. Ugg.

  • fromthegoatbarn Barry Fearnley rancher, soil farmer (@fromthegoatbarn) reported from Lac Ste. Anne County, Alberta

    Hey @Xplornet can you explain to me why you continue to advertise and sell internet access at a 25Mbps level but can't provide a consistent service of over 8? Honestly, if you needed 25Mbps to deliver our bill you would probably figure out how to do it. If you want payment for