Xplore

Xplore Outage Report in Nepean, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nepean, Ontario 10/25/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Nepean, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Kanata.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaGatineau Internet
CanadaOttawa Wi-fi
CanadaOttawa Wi-fi
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jpmitchcarp Mitch Carpentier (@jpmitchcarp) reported

    @Xplornet looks like your service is down across Ontario. Can you inform us of what the issue and expected resolution time is?

  • dianapoulsen Diana Poulsen (@dianapoulsen) reported

    @Xplornet can’t get through on your phone, are you having an outage in Ontario? Is it maintenance or something else?

  • Leopardgunner22 Jason Dempsey (@Leopardgunner22) reported

    @Xplornet Are you going to tell your customers what's going on with the current outage and when it will be fixed? #Xplornetdownagain

  • cplocke Chris L. (@cplocke) reported

    @Xplornet can we get an update on why your internet service is out across most of the country? Your service is out more often than it is working. So frustrating!!

  • Lynnincanada Lynn (@Lynnincanada) reported

    @Xplornet how about an update to your thousands and thousands of customers who are wondering why the Internet isn't working. Can't even call support.. .

  • DParent49883464 D.Parent (@DParent49883464) reported

    @MIchelleP8844 @Xplornet I have forwarded my down payment to @StarlinkPage and may have to wait a few months but it will be a joyous day when it happens. I fully expect Xplornet’s customer base will be cut by 95% within 2 years, & deservedly so for not updating equipment and charging $$$ for 10/1Mbps.

  • BlackwoodLucius LuciusBlackwood (@BlackwoodLucius) reported

    @MobileSyrup I'm excited to be signing up for starlink. I pray to various gods every night that it will work out and I can make that long dreamt of call to cancel Xplornet's ***.

  • Jeff_Hitchcock Jeff Hitchcock (@Jeff_Hitchcock) reported

    You're offline with xplornet and your service is...

  • ShelterFromRain ShelterFromRain (@ShelterFromRain) reported

    @Xplornet He picks up litter, that’s amazing! Could you give an update to your downed service like he picks up trash?

  • jaycanjay Jay (@jaycanjay) reported

    @Slothii @Xplornet Same here. They are going to lose so many customers the moment starlink is available due to their terrible service. Have already signed up and waiting.