Xplore outages and service status in Nepean, Ontario
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Xplore generated 0 outage signals in the last 24 hours around Nepean, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Nepean, Ontario
The most recent Xplore outage reports came from the following cities: Bells Corners, Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Bells Corners
|
Internet | 10 days ago |
|
Ottawa
|
Internet | 19 days ago |
|
Gatineau
|
Internet | 19 days ago |
|
Ottawa
|
Internet | 19 days ago |
|
Ottawa
|
Internet | 20 days ago |
|
Ottawa
|
Internet | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
-
Ryan M (@ryanmjjj) reported from Ottawa, Ontario@lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.
-
Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario@wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!
-
Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario@jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Deevio (@Deevio4) reported@xplore_ca Where exactly was the train derailment that has impacted xplore internet over the past day? You need better support and communication to customers and businesses using your services about outages.
-
J Snow (@DrewPeacock705) reported@xplore_ca Oh ya? 3 calls to cancel advising AH was deceased and offered death certificate. Still got billed another month and called only to have agent demand to speak to my dead father. Two calls later and it is cancelled. 5 calls total to cancel.
-
Fur kid Mom 🇨🇦🇬🇱🇺🇦 (@sue_platts) reported@xplore_ca Why is my internet down again? I understand the outage on PE the other day but it’s now been down for 1.5 hrs. I’ve been on hold for 1/2 an hour.
-
J✨ (@i_like_soup_) reportedHey Xplornet!! A customer not having internet for 6 days is not acceptable in case you were wondering!!! I put up with having 2 Mbps speeds when I pay for 50 Mbps (at a price that should get me gigabit speeds) but this is ridiculous!!!
-
Becca B (@becca9913) reported@xplore_ca internet has been down in our area of North Bruce Peninsula for almost 24 hours now with no resolution in sight. Any chance you guys can look into fixing this???
-
Ryan Morey (@RyanMor83438655) reported@xplore_ca internet down Minburn tower 2 days ago most of the day, yesterday most of the day and this morning still. Asking what others have … where do you post outages so we know what is happening?
-
Karel Baayen (@KarelBaayen) reported@xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH
-
Brett Petracek (@BrettRace) reported@LyttonW90219 @Martyupnorth_2 The satellite xplornet was migraine inducing. Their tower service is much better, but i don't think they offer above 50mbps yet. If they don't offer faster speeds/higher bandwidth soon I might be going to starlink.
-
Georgia, yr comics teacher (@voiceshapes) reportedAnyone have Xplornet & can’t get consistent service with a 3rd party router? Really want to keep using what I have but my access keeps cutting, like a few times a day - the router says it’s the modem & the modem says it’s the router 😭 Both support services can’t figure it out
-
Sir Jerry J. Molnár (@BlackhawkJer) reported@xplore_ca how does one get ahold of your support team? Won't answer to the online portal, phone calls are left on hold. Now resorting to email request.