Xplore

Xplore Outage Report in Nepean, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nepean, Ontario 05/23/2025 14:30

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nepean, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • antonio2435_ Anthony (@antonio2435_) reported

    @Xplornet Yeah I know but your satellite service doesn't offer unlimited download, which is mandatory for my household

  • brandon90053725 brandon smith (@brandon90053725) reported

    @RogersHelps @johnny4646utah @MjrPerrella people complain too much xplornet or bell would never apologize in the manner Rogers has xplornet would give me less than 5down on a daily basis everyday during peek times it would sometimes go down to kbps

  • EamonCyr ɹʎƆ uoɯɐƎ (@EamonCyr) reported

    Been trying to watch YouTube for like a week but @Xplornet is just hot garbage, not to mention they still charge an arm and leg for data services that are capped. In 2021. Can't wait to get rid of this **** ISP.

  • Michell25471779 Michelle (@Michell25471779) reported

    @Xplornet Your service is incredibly bad. I call to find out why its slow and you spin in circles for 2 hours. This happens ALL the time. My internet is EXTREMELY slow yet again. Fix it. 😡

  • GlenabbeyFarms GlenAbbey Farms 🇨🇦 (@GlenabbeyFarms) reported

    @Xplornet get your **** together... no internet for 2 hours and nothing to explain the outage? I'm done with your ****** service as soon as I get my StarLink equipment...

  • fishingwicked OfftheGrid (@fishingwicked) reported

    @TELUS has the worst service available. Crappy Xplornet looks like a dream compared to the bandwidth that has been oversold to the point that cellular doesn't work. Tin cans & string would work as well to contact my family. @TELUSsupport says they won't care til competition hits!

  • seeteegee Chris McGee (@seeteegee) reported

    @pugganoche @kathleenogrady Omg, Xplornet satellite service is just bad. It might be a long shot, but perhaps starlink could be an option. I know people who have had success with it in this part of the world.

  • robdeutschmann Rob - Every child matters. (@robdeutschmann) reported

    So I have @Xplornet for internet access in @PECOntario just outside of Wellington. For the past few days download speed is usually less than 1mbps. Obviously no work or Netflix. Currently it's 0.26. I put in a call to customer service. The CSR tells me there is a problem at /1

  • davinalytle Davina Lytle (@davinalytle) reported

    @rainiemainie @Xplornet They sure are, & it's gotten worse since covid...EVERYTHING seems to have gotten worse since covid...all the retailers seem to use it as an excuse not to provide customer service any longer. In my humble opinion of course.😜 #ThingThatMakeYouGoHmmm

  • latenightjessie The Red Prince 🔥 (@latenightjessie) reported

    we finally have internet at our new house T_T please don't ******* too hard xplornet