Xplore

Xplore Outage Report in Nepean, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nepean, Ontario 02/19/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Nepean, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau, Stittsville, Nepean, Kanata and Orléans.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Kitana_Prime Panda | KP @ 🏠 (@Kitana_Prime) reported

    Hey @Xplornet, my wife currently has our 2 month old and there is no cell service so she relies on your services for wifi call and text. I can't even reach my them consistently right now. She's been without services for 2 days, gonna need you to do better.

  • myuther_ Myuther (@myuther_) reported

    @Cre8iv_Canuck @Xplornet yeah i feel ya. used to have xplornet and they are probably the WORST internet provider out there. if there is any other available, take those instead, anything is better than it

  • timastle Tim Astle (@timastle) reported

    @Xplornet When is this coming to the Kingsclear tower? The slow rollout and Xplornet degrading my plan has me eyeballing Starlink. Please speed up your rollout and let us know your plans. If Starlink is aiming for 300 mbps download, what are your plans?

  • Cre8iv_Canuck 🇨🇦Concerned Canuck🇨🇦 (@Cre8iv_Canuck) reported

    Rant - I'm so tired of paying DOUBLE the internet rate for unreliable and slow internet with @Xplornet than just 15min up the road where they have fibre optic. I'm not that rural! 🤬 10+ year customer just keep getting the run around, I just can't be bothered calling anymore.

  • SMBowley Steve Bowley (@SMBowley) reported

    @redjane I feel your pain - used to be an Xplornet satellite customer at our farm, and had that kind of performance all the time. Isn't Musk's new sat service available in E.Ont now?

  • _chark2020_ Chark (@_chark2020_) reported

    @Xplornet Sssssssllllllloooooowwwwwwwwwwweeeeeeesssssstttttttttttt service ever. Worse than dial-up. And don't @ me to call your tech help. You need more cables, or towers, or whatever. Your issues are not user errors. Nice try though.

  • IainReid10 Iain Reid (@IainReid10) reported

    @xplornet Your service is dead in Bradford, ON right now. Any news?

  • norah_travis Norah Travis (@norah_travis) reported

    @Xplornet 3-days in a row losing service - what’s going on? Mon. Jun 14 for 5-hrs. Tues., Jun 15 only little over 1-hour. Today it’s 1.5 hrs & counting. Wait time for response by phone said 20-mins but 40-mins still waiting. I can’t work; kids can’t submit final assignments.

  • AdamMit46744465 Enjoy 🇨🇦 (@AdamMit46744465) reported

    Is #Newtalk1010 or #TuneInRadio or #Xplornet responsible for this? Should I cancel out all? Terrible service

  • AdamMit46744465 Enjoy 🇨🇦 (@AdamMit46744465) reported

    @Xplornet @NEWSTALK1010 @tunein I live 5 minutes from Barrie Ontario 🇨🇦 and reliability is terrible (unplug system daily with hope it gets better after reset) really no difference and usually 🐢 speeds.