Xplore

Xplore Outage Report in Nepean, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nepean, Ontario 03/28/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nepean, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa and Gatineau.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • albertarebel1 albertarebel (@albertarebel1) reported

    @reikokoyama79 I was the other way with cci. When xplornet slows me down I can still look at tweets and see the gifs and videos. I couldn’t do that with cci. I also told the cci installer he was pointing the hardware in the wrong direction but he wouldn’t listen. So after 2 years I said bye

  • smPhreakazoyd Sean Moore (@smPhreakazoyd) reported

    @Xplornet What does xplornet plan to do to help lockdown people in ontario? maybe unlimited again for rest of dec 2020 and jan 2021 to help the customers out?

  • Charles96209000 Charles (@Charles96209000) reported

    @Xplornet Sold me on a 50mb/1mb unlimited packaged I cancelled within two weeks because my avg speed was around the same as my 10mb/1mb DSL connection. Calling support twice revealed they OVER SOLD the tower even after the install guy said it had a solid connection. Kemptville, ON area.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet There is no troubleshooting required. You throttle my internet every day if I am trying to download something. Works perfect in the middle of the ******* night or early morning. Just admit your piece of **** system can’t handle the traffic.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Nice of Melissa to send that in both French and English. Xplornet is so full of crap.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet u not photographers, u stupid ********.

  • shub84 ShuBanga (@shub84) reported

    @Bell @Xplornet The Government is saying that internet is a basic need & is essential...but companies like you are slowing down service! At least during the 1st lockdown in Ontario, our internet worked; this time around, we literally lose connection every 10 minutes.

  • wgcgreens_brad Brad Hutchinson (@wgcgreens_brad) reported

    @jaydotseedot @Activision We live out in the country on a lake with really bad internet from #xplornet with a 50 gig monthly cap. It’s the best we can get. If I had have known it would require 200gig update on a brand new game I never would have gotten it. Frankly I hate the new systems

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    @Xplornet I see no point. I called repeatedly already. Was finally told by one of your supervisors that I should have been told when I purchased your service that evenings would be poor. That made me laugh. It also made me give up. See no point in another phone call.

  • AAurora8911 AutumnAurora8911 (@AAurora8911) reported

    @Xplornet Would have been better if my Xplornet wasn’t down And I didn’t need to use all my phone data plan to video call my loved ones.