Xplore

Xplore Outage Report in Nepean, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nepean, Ontario 03/31/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nepean, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa and Gatineau.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DtotheIzzoAcres Dusty (@DtotheIzzoAcres) reported

    @Mark_Goldberg @Xplornet @FT_Networks Another great small internet company being eaten up by xplornet. Really too bad as full throttle had great customer service and a great product. Seems like everything xplornet touches turns into a nightmare

  • stockyrds Stockyrds (@stockyrds) reported

    @thewirereport @Xplornet Great theyll get the same **** service like us customers from cci

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    @AdamJPfeffer Ive been unable to cancel @Xplornet after getting starlink. I blocked them on my credit card. Their hardware is in my yard ready for pickup. I feel bad for their employees, but they cant go broke soon enough. What an absolute **** company.

  • hypocotylarch Hypocotylarch (@hypocotylarch) reported

    @WinnipegNews Xplornet is the worst customer service. Kael and the guys from full throttle were awesome small business

  • drone_spray Drone Spray Canada (@drone_spray) reported

    @AdamJPfeffer We got ours a month ago. Just a little over 1 year wait from deposit. Now I want more when they have roaming enabled for each drone truck, hopefully they can keep rolling them out and get rid of xplornet's monopoly. Feels good to cancel 2 accts after years of agony with them.

  • Hardcorepips Dwayne Sydor (@Hardcorepips) reported

    @TerryHyra @DTimchishen @Xplornet It is a glorious day, wait till they have you on the phone, and continuously offer you low rates to try and keep you as a customer. They will try to tell you that Starlink customer support is terrible. Took almost 3/4 of an hour for me to cancel

  • RAGlubis RGlubis (@RAGlubis) reported

    @AdamJPfeffer Yesterday I got the email that our Starlink system has shipped. 2 weeks from order to shipped. Cant wait to get it up and running and cancel 2 yourlink/xplornet services!!

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @SudioC @Xplornet In my experience, this is typical Xplornet service. If you have any other option, I would suggest thinking long and hard about signing any contract with this company. They promise everything and deliver little.

  • JRW34920847 JR W (@JRW34920847) reported

    @Xplornet 1 hour and 3 minutes on hold and Customer Loyalty hung up on me...are you kidding me

  • Edwards_Band EdwardsBand (@Edwards_Band) reported

    Shout out to @xplornet. Once again, your crap service is preventing me from streaming an important video chat. You guys are the most pathetic excuse for a company. Ever. EVER.