Xplore

Xplore Outage Report in Nepean, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nepean, Ontario 03/21/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nepean, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Orléans.

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City Problem Type Report Time
CanadaOttawa E-mail
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @DangerUnfun @Xplornet How else would I keep up on their complete lack of investment in their infrastructure and all the cool photos they post from their techs doing site visits to try and fix the unfixable?

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet you hounded me for months to accept a service call, when I finally agreed you told someone would be in touch in 2 day, it’s now been 5 and I haven’t heard from anyone and my ****** internet is out again. Your service is an absolute joke and not worth the money at all.

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet Hello @Xplornet social media rep. Does asking someone to DM direct actually fix the problems with the tower? If it does I will, but I suspect it will just have me reset everything and we will be back here with no internet and me falling behind in work.

  • Chelsie_D Chelsie D. (@Chelsie_D) reported

    I have been working from home (rural area) since April 1, 2020 and today is the first day my internet has been down for an extended period of time. Honestly I’m kind of impressed Xplornet has been that good to me.

  • vertimyst Vertimyst (@vertimyst) reported

    @mrcraigbeckett @XboxKaneda Mine too around the same time, still down, also Xplornet.

  • erosfortones Nathan Bell (@erosfortones) reported

    I'd like to reiterate, Xplornet is absolute garbage. Less than a megabyte, the last few days.

  • SteveHainer Steve Hainer (@SteveHainer) reported

    Thank you @Xplornet for your automated call telling me that my internet may be affected by 'maintenance' tomorrow. I have received 10 similar calls over the last 4 week. Your customer service reps have no explaination. Intermittant internet service is NOT acceptable. 😠😠😠

  • Kirsty_VanB Kirsty Van Bastelaar (@Kirsty_VanB) reported

    @enews @Xplornet why is service STILL out in rural Chatham-Kent!!!

  • briellemartens Brielle Martens (@briellemartens) reported

    Ever since my internet provider got bought out by @xplornet my wifi has gone to absolute ****. I ******* hate xplornet

  • IvyFrostt IvyFrostt Games (@IvyFrostt) reported

    @HoodedGamer8 @Xplornet Internet's been down in my area for hours. Never been out this long before without a snowstorm.