Xplore

Xplore Outage Report in Nepean, Ontario

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The latest reports from users having issues in Nepean come from postal codes K2J.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nepean, Ontario 12/10/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nepean, Ontario

The most recent Xplore outage reports came from the following cities: Gatineau, Ottawa, Orléans and Nepean.

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City Problem Type Report Time
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOrléans Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Ouzoshrimplover Janice Hicks (@Ouzoshrimplover) reported

    @Xplornet Yes. We have been exploring other internet providers after searching for your "hidden gem" you call fast service.

  • shannon_chant Shannon Chant (@shannon_chant) reported

    @olblue81 @Xplornet We used to have it. Between crappy speeds and customer service we went to unlimited data on our cell phones for a bit. We have a local guy now that is better a lot of the time

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet What does this have to do with anything? Look at these pretty colours, ignore our terrible internet. Nobody is falling for this "marketing".

  • Kevy10617 KevyM (@Kevy10617) reported

    Been an @Xplornet satellite customer for 8 yrs. I cannot wait to drop you like a bad habit when @SpaceXStarlink becomes available!!!!!!!

  • Paulywoggsvoice Paul Adamson (@Paulywoggsvoice) reported

    @grailyacres @Travisdhanraj @xplornet have made it their business model to oversubscribe and underserve their rural customers. I was lucky to have some competition in my area (Southgate on). Hopefully one day, you will too. It's awful that they have the ear (and funds) of government for rural broadband.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Unlike you, who has nothing to offer other than false advertising and broken promises.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet @sariegowie You can help by providing the services you advertised to them instead of ... not ... providing the services you advertised to them.

  • JackieM_7 Jaclyn Mackenzie (@JackieM_7) reported

    @Xplornet the worst experience as a customer I have EVER had. You continue to call trying to get money from me. I will send you my gas bill for the 10 hour drive and the bill for my time doing the job of your technicians. Perhaps it'll even out? You will not see a dime from me.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Essentially telling their customers that if they don't like their horrible xplornet service, take a walk. Sounds about right, xplornet is a terrible ISP.

  • Kilz_Knight Kilz Knight (@Kilz_Knight) reported

    @LinusTech @elonmusk @SpaceX Ah yes, let's hope they offer better stability and speed than xplornet (you are locked at 1mbps upload with xplornet unless things have changed since 1 year)