Xplore

Xplore Outage Report in Nepean, Ontario

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The latest reports from users having issues in Nepean come from postal codes K2J.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nepean, Ontario 11/19/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Nepean, Ontario

The most recent Xplore outage reports came from the following cities: Nepean, Ottawa and Gatineau.

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City Problem Type Report Time
CanadaNepean Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • StaxOfDonuts Mike Baxter | StaX (@StaxOfDonuts) reported

    @ImSeanHarrison @Xplornet 💀 if you have bell lines, I can help you get a new isp hahaha

  • radicalcassie Cass🌻 (@radicalcassie) reported

    @Xplornet get your **** together there’s a nation wide outtage and the phones hang up on you when anyone calls the help line , people pay what billions?? & you can’t get your **** in order to give people a warning?? Lol idiots.

  • DawsonLamoureux Dawson Lamoureux (@DawsonLamoureux) reported

    @s_rich27 @Xplornet Make that nationwide lmao. Currently wondering if this is an intentional down or if somebody ****** the dog at hq lmao

  • Lynnincanada Lynn (@Lynnincanada) reported

    @Xplornet how about an update to your thousands and thousands of customers who are wondering why the Internet isn't working. Can't even call support.. .

  • ShelterFromRain ShelterFromRain (@ShelterFromRain) reported

    @Xplornet He picks up litter, that’s amazing! Could you give an update to your downed service like he picks up trash?

  • jpmitchcarp Mitch Carpentier (@jpmitchcarp) reported

    @Xplornet looks like your service is down across Ontario. Can you inform us of what the issue and expected resolution time is?

  • jaycanjay Jay (@jaycanjay) reported

    @Xplornet Prepare to lose more than half your customers the moment starlink becomes available. Massive outage and not a single update or phone line available for hours. Not to mention we’ve had to restart our modem every single morning for the last month. Such a tone deaf company.

  • atomgoodwin has the worst internet service (@atomgoodwin) reported

    Hey @Xplornet why is my internet down? Trenton, ON region. Called your help line and there are so many people calling there was no room in the queue. Wow that's great service.

  • BlackwoodLucius LuciusBlackwood (@BlackwoodLucius) reported

    @MobileSyrup I'm excited to be signing up for starlink. I pray to various gods every night that it will work out and I can make that long dreamt of call to cancel Xplornet's ***.

  • KrissyNight95 Krissy Night (@KrissyNight95) reported

    Dear @Xplornet it would nice to let your customers know what is going on & why their is an outage.... Smh like idk tweet or something or post to FB or your website but at least let customers know what is going on thanks 😶