Xplore Outage Report in Powassan, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Powassan, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Powassan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Xplore
Xplore is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Powassan, Ontario
Latest outage, problems and issue reports in Powassan and nearby locations:
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AC
(@GroulxGrant) reported
from
Nipissing, Ontario
. @Xplornet offered to waive overage fees during covid. This offer suddenly stops and now I’m on the hook for close to $400! I didn’t even know I was over!! Been a customer since 2013 and customer ser. basically told me to cancel my service if I didn’t like it. So disappointed.
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.Ashley.Alexis.
(@xAshleyAlexiisx) reported
from
Trout Creek, Ontario
@Xplornet been trying to email and call you guys for a week to become a new customer even after all the bad reviews I have read but you cant even answer the phone or reply so I guess il go elsewhere #xplornet
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanne C
(@SudioC) reported
@VoosieVooters @Xplornet I have heard that. But we have very limited options in our rural location. We currently get service - if we are lucky - up to 3Mbps
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Jason Hildebrand
(@Jason_hildo) reported
@Mark_Goldberg @Xplornet @FT_Networks Incoming terrible internet service
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JR W
(@JRW34920847) reported
@Xplornet 1 hour and 3 minutes on hold and Customer Loyalty hung up on me...are you kidding me
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Lee
(@mcmakspub) reported
@Xplornet @AnnapolisCo Careful to Nova Scotia customers Xplornet bought a reliable internet provider in Alberta and have no technicians to service customers we have been without internet for over two weeks with no line of sight to a repair date.
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Stockyrds
(@stockyrds) reported
@Mark_Goldberg @Xplornet @FT_Networks If they do what they did to cci costumers itll be a **** show
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Lomaxcat
(@VoosieVooters) reported
@SudioC @Xplornet In my experience, this is typical Xplornet service. If you have any other option, I would suggest thinking long and hard about signing any contract with this company. They promise everything and deliver little.
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Tanya Dash
(@TanyaMMDash) reported
@Xplornet Just checked, it's back up now . It was 3 days of no service! And no one when I called knew or give any eta of when was going be restored.
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William Holmes
(@HolmesWil) reported
@AndStammers @Xplornet They can't provide service, even with towers already in Alberta. Save yourself aggregation and find another provider.
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Lauren Karn
(@LaurenKSmith89) reported
@AdamJPfeffer We are finally got our Starlink confirmation email this week after 14 months! Can’t wait to throw Xplornet in the garbage!
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Doug~E~Fresh
(@XmedicNow) reported
@LukeCharbonneau @NewsBayshore @CountyofBruce exciting if you have never had to deal with customer service from Xplornet. Atrocious service.