Xplore outages and service status in Trout Creek, Ontario

Problems in the last 24 hours in Trout Creek, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Trout Creek, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Trout Creek, Ontario

Latest outage, problems and issue reports in Trout Creek and nearby locations:

• 
  .Ashley.Alexis. (@xAshleyAlexiisx) reported 4 minutes ago from Trout Creek, Ontario

  @Xplornet been trying to email and call you guys for a week to become a new customer even after all the bad reviews I have read but you cant even answer the phone or reply so I guess il go elsewhere #xplornet

• 
  AC (@GroulxGrant) reported 29 minutes ago from Nipissing, Ontario

  . @Xplornet offered to waive overage fees during covid. This offer suddenly stops and now I’m on the hook for close to $400! I didn’t even know I was over!! Been a customer since 2013 and customer ser. basically told me to cancel my service if I didn’t like it. So disappointed.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Devin Rabey (@Devin_Rabey) reported 1 minute ago

  @moegaultier @xplore_ca To transmit from customer to customer......LOL....you must be unaware of how Sattelite Internet operates.

• 
  Steve Faguy (@fagstein) reported 1 minute ago

  Having Videotron expand to Manitoba covers up for the government's failure in the Bell/MTS deal to maintain a fourth wireless provider in that province. Bell sold some MTS customers and spectrum to Xplornet, but Xplornet Mobile shut down last year.

• 
  Jess (@JessGreenfield) reported 1 minute ago

  @xplore_ca why does it take 2+ hours to get ahold of customer service and there's no callback option??? And why wouldn't you warn people that the equipment is overheating so you had to power it down, instead of just shutting it off without saying anything and causing chaos???

• 
  AtomicHydra (@atomic_hydra) reported 1 minute ago

  @xplore_ca Its actually IMPOSSIBLE to meet any deadlines with this quality. Moving is not an option. This is not my problem. Its pretty sad when employees admit the over-crowed panels that customers are on.

• 
  J✨ (@i_like_soup_) reported 2 minutes ago

  Hey Xplornet!! A customer not having internet for 6 days is not acceptable in case you were wondering!!! I put up with having 2 Mbps speeds when I pay for 50 Mbps (at a price that should get me gigabit speeds) but this is ridiculous!!!

• 
  RinksGuy (@RinkGuyD) reported 9 minutes ago

  @Xplornetsuppor1 @BlondeBigot11 Not sure if you chose Xplornet Support ironically or not... The single worst ISP ever. Could just be you're retarded.

• 
  AtomicHydra (@atomic_hydra) reported 11 minutes ago

  @xplore_ca @Victoriab1107 Its a trap no one can help you they just look at your device and say its congestion or there is nothing they can do. Every thing is fine here. Worst service in Canada It should be ILLEGAL you claim you can watch high quality streaming.

• 
  Lucas Bourque (@Lucas_Bourque_) reported 11 minutes ago

  Where I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.

• 
  Lomaxcat (@VoosieVooters) reported 16 minutes ago

  @xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.

• 
  Trevor Gill (@gill_tv) reported 17 minutes ago

  @xplore_ca internet down again. Why do we not see outages on your twitter? Where do we look for these?