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Xplore

Xplore outages and service status in Paris, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Xplore generated 0 outage signals in the last 24 hours around Paris, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • 67% Internet (67%)
  • 17% E-mail (17%)
  • 17% Total Blackout (17%)

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Paris, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Xplore

Xplore is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Paris, Ontario

The most recent Xplore outage reports came from the following cities: Brantford, Brant, and Cambridge.

CityProblem TypeReport Time
Brantford E-mail 10 days ago
Brant Internet 10 days ago
Brantford Total Blackout 13 days ago
Brant Internet 13 days ago
Brant Internet 14 days ago
Brant Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Paris, Ontario

Latest outage, problems and issue reports in Paris and nearby locations:

  • Feefyou
    Dan K (@Feefyou) reported from Brant, Ontario

    @Xplornet This is redundant as ive called and emailed and no one is doing anything. My support ticket has been continually ignored. Please get something in motion. The ball has been in your court for over a month.

  • SandraSteeds
    Sandra Steeds (@SandraSteeds) reported from Brant, Ontario

    @Xplornet I have family in the US and Europe. I’m desperately trying to connect with them over internet. It may be the last time for some. We have been down or slow for months. It’s not all about money. Please improve the Xplornet service and speed. Thanks 🙏🏻

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesfisher12
    James Fisher (@jamesfisher12) reported

    @xplore_ca Don’t worry I fixed the problem it’s ur company

  • kavs86
    ☘️Seán Caomhánach ☘️ (@kavs86) reported

    @voiceshapes I use Xplornet because Bell up here is slower than dial up. Still use the modem that came with it and have no issues

  • CJH39493411
    CJH (@CJH39493411) reported

    @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?

  • jcnc60
    Joyda Crawford (@jcnc60) reported

    @xplore_ca The last few days our speeds have been between .5 and 1 not much works at that speed and in April they are increasing rates because we get such amazing service NOT

  • rich_sherri
    Sherri Richard (@rich_sherri) reported

    @mcleodtaylor1 @Eastlink That's cheap...I pay $124 for @Bell_Aliant and you can't even watch a movie without continual buffing. Garbage service. Looking at Xplornet which is similar pricing but hopefully better service.

  • LabradorIce
    Robert Way (@LabradorIce) reported

    @ClimateSadie Lots of issues with XplorNet from users. We have had it before and the cost versus speed and limitations on data usage were real tough. Most people that I know who had XplorNet in communities didn't keep it.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Alternative explanation: These people use Xplornet that never works. These people used to hitting send 9 times for everything. A product of their "world Class" Canadian Communications. This is likely the best explanation and "OpenMedia" was honest enough to show it. #CRTC

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca @Victoriab1107 IM watching my signal go from 16-17 -15 SINR AND THIS IS ACCEPTABLE what..... my internet stutters and lags when it hits that low. Hands down worst service.

  • jfmezei
    Jean-François Mezei (@jfmezei) reported

    @Cory_Boehm No. Xplornet was just PR exercise with Xplornet never having intention to invest and develop a large network from scratch. (in fact, the real Xplornet spun that business off and it is now shutting own).

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca Worst service in ontario hands down @APLenehan