Bell Canada

Bell Canada Outage Report in Waterloo, Ontario

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in Waterloo, Ontario 12/16/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (20%)

    TV (20%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Bell Canada outage reports came from the following cities: Kitchener, Cambridge and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge Internet
CanadaCambridge TV
CanadaKitchener TV
CanadaKitchener TV
CanadaKitchener Internet

Community Discussion

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Bell Canada Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • Molecularstard1 _Molecularstardust✨ (@Molecularstard1) reported from Cambridge, Ontario

    @DianeB31 @Bell @TIFF_NET I love Canada, it just sucks sometimes living soooo close to the border and having so much stuff only available to US residents 😆

  • ChrisArnold33 Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    @Bell_Support all I wanted to do was add voice to mail to my business phone and you’ve now taken my main phone line down for over 24 hours to do so. How is this a thing?! Support isn’t even sure. No business phone line for over a day because we added voicemail. Unreliable servicd

  • Douges60 Douges (@Douges60) reported from Cambridge, Ontario

    @Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me

  • LesterZhang Lester (@LesterZhang) reported from Waterloo, Ontario

    @Bell_Support Yes, my internet is still unstable, how can I get help, what do you need from me. Thanks.

  • shawns57garage Shawn Gay (@shawns57garage) reported from Cambridge, Ontario

    So @Bell_Support is unlike any of the others .. pay more for less ? 50mbps vs 500mbps is more 💰 but probly worse service than I had before 🤔 Fibe ? @bellcanadalies has not impressed... and I can sign on a better $ plan on their own website for what I have?

  • MisicFitness Sasa Misic (@MisicFitness) reported from Kitchener, Ontario

    @Bell_Support is your service down in r Kitchener, ON area? Or is this just me?

  • ChrisArnold33 Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    More @Bell rants. I’ve now found out from a higher level tech that the lower level techs (three different ones) never put my support through properly. 3 days now without business phone because I added voice mail. Do better @Bell_Support

  • GurpartapSS Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • timothywaugh Tim Waugh (@timothywaugh) reported from Kitchener, Ontario

    @laurenpileggi @Bell_Support If these hoes don't help you let a ***** know.

  • JamieLapointe James Lapointe (@JamieLapointe) reported from Wilmot Centre, Ontario

    @Bell_Support still having the worst service Barely a bar. 416-566-8482

  • jiminthecage engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @patriciaannmcd2 @bow_en_arrow @globeandmail @Bell @BellMediaPR @Pepperfire I had one go viral. I was at work and had no idea how bad. My daughter deleted the tweet. She called me to let me know. I apologized to those involved. @DinoRancho @freakindelight probably remember.

  • ChrisArnold33 Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    @Bell you took two days to install internet and phone into my office. You’ve now taken my main phone line down for 2.5 days just to add voice mail due to a programming error and now sending out a tech. Businesses can’t operate like this! @Bell_Support

  • RandyTurenne Randy Turenne LSSMBB (@RandyTurenne) reported from Cambridge, Ontario

    Thanks @Bell for handling our issue with the modem so quickly. However you sent us the support email in French. Ugh. Maird. 💩Hope we can figure out the kinks.

  • chevvy786 Abu (@chevvy786) reported from Kitchener, Ontario

    @Bell I don't understand how such a large corporation that's been in existence since forever does not understand how to provide decent customer service or a pain free internet set up. Here's to hoping Rogers can beat the extremely low bar you have set.

  • StefanichMatt Matt Stefanich (@StefanichMatt) reported from Kitchener, Ontario

    Not happy with @Bell right now. Internet was supposed to be installed LAST Tuesday. Called today and was only notified AFTER CALLING that a contractor would come JULY 24th. Almost a month without service, and I only got an install date after my 3rd call. Seriously...?

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • carebearica Erica (@carebearica) reported from Waterloo, Ontario

    @Bell_Support are there outages for satellite TV in Paris, ON? There has been no signal since 3pm???

  • vidman Vidman 🇨🇦 Dan Lauckner (@vidman) reported from Waterloo, Ontario

    what just happened to the @Bell cell network?

  • ChrisArnold33 Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    @Bell_Support my iPhone 12 is consistently dropping from LTE or 5G into 3G in the Kitchener-Waterloo area. I have plenty of data in my plan. My wife who has an iPhone 11 will still be in LTE while I’m in 3G. How can we fix this?

  • HollyStockdale Holl (@HollyStockdale) reported from Cambridge, Ontario

    @Bell_Support Hi bell! Your loyalty phone customer service was absolutely rude and dishonest to my mom! I think “Ashley” needs a class on customer service!!

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • joe_hadrin Joe Hadrin (@joe_hadrin) reported

    @Wiiggles_ Im thinking the only stuff that matters to @bell_support is getting money. Does customer service come into it? NO. At this point I dont believe they will ever prove my above statement wrong. Bell = $$$$$$$$$$$$$$$$$$$$$$ and zero customer support.

  • kwetoday Naomi Sayers, Lawyer (@kwetoday) reported

    So I did a PIPEDA request into @bell for the CCTS complaint. I specifically asked for communications between Bell & myself, including the account holder (my mother). They didn’t provide any communications with me, the lawyer. I couldn’t even provide a full complaint to the CCTS.

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported

    @Bell How about a video showing how Bell customer service has deteriorated over the years? Or how it went from Bell Canada, Canada’s top communication firm, to Bell Dubai, a crappy service with no technical support, poor billing, inflated prices, and no customer support.

  • NidaShams Nida Shams (@NidaShams) reported

    @RogersHelps I've been with you since 2005, & I'm leaving now. Spent 10+ hours trying to get help but calls keep dropping while waiting to be connected or while talking to reps after waiting for hours. No call back, even though you have my # (@Bell/@TELUS both called back).

  • 4Scarrs_Gaming Jon Scarr 🇨🇦🎮 (@4Scarrs_Gaming) reported from Toronto, Ontario

    @Bell Worked great for almost 2 years then connection kept dropping several times a day. After a month of troubleshooting and techs coming out and the problem not solved, I switched to another ISP.

  • bhaveek88 bhavik (@bhaveek88) reported

    @Bell_Support Have someone from bell call me. And make sure they are not rude. And read all the notes on my account just to see how much trouble I went through in last 2 months

  • BennettCKM 🇨🇦Chris Bennett🇨🇦 (@BennettCKM) reported

    @Bell_Aliant @Bell_Support Having issues playing online PS4 with either GTAV or RDR2. Both @RockstarSupport games. Other games work fine. Can't even use their apps on my phone when connected to my wifi but works fine on mobile data. Any ideas or help? 0x500000020 error.

  • trueintegrity87 Souad🐢 ~Ordinary~ (@trueintegrity87) reported

    @Bell_Support Help. Currently my internet internet connection is down for the last hour & my home phone has no dial tone. Unfortunately your customer service reps have been rude with me. The troubleshooting has been unsuccessful. All I want is a technician to be sent pls asap.

  • JayCaulls JayCaulls (@JayCaulls) reported

    @Wiiggles_ Have you seen this @Bell_Support? Is something going to get done about it or is it going to be delayed, left unfixed? To be paying as much as what's being paid for a service that you claim is one of the best to be CONSTANTLY let down and disappointed. The value is non-existent.

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported

    @Bell_Support is it possible to cancel my service online or do I have to call?