Bell Canada

Bell Canada Outage Report in Waterloo, Ontario

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in Waterloo, Ontario 12/20/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (20%)

    TV (20%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Bell Canada outage reports came from the following cities: Kitchener, Cambridge and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge Internet
CanadaCambridge TV
CanadaKitchener TV
CanadaKitchener TV
CanadaKitchener Internet

Community Discussion

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Bell Canada Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • ishansa Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @Bell_Support I have already spoken to your support desk and cancelled my connection request. Shame that @Bell was my first choice. Lesson learned. Moving on.

  • ChrisArnold33 Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    @Bell_Support my iPhone 12 is consistently dropping from LTE or 5G into 3G in the Kitchener-Waterloo area. I have plenty of data in my plan. My wife who has an iPhone 11 will still be in LTE while I’m in 3G. How can we fix this?

  • LesterZhang Lester (@LesterZhang) reported from Waterloo, Ontario

    @Bell_Support Yes, my internet is still unstable, how can I get help, what do you need from me. Thanks.

  • chevvy786 Abu (@chevvy786) reported from Kitchener, Ontario

    @Bell I don't understand how such a large corporation that's been in existence since forever does not understand how to provide decent customer service or a pain free internet set up. Here's to hoping Rogers can beat the extremely low bar you have set.

  • aanderson_94 Alex Anderson (@aanderson_94) reported from Waterloo, Ontario

    It took me over 40 (yes, forty) minutes on the phone to cancel my @bell internet. I lost count after refusing 12 predatory, aggressive sales pitches and retention efforts. Would love to see @CRTCeng levy sanctions on them for their numerous unethical practices.

  • timothywaugh Tim Waugh (@timothywaugh) reported from Kitchener, Ontario

    @laurenpileggi @Bell_Support If these hoes don't help you let a ***** know.

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    Seriously @Bell your service is the absolute worst #bellfibe #raptors AGAIN!!!

  • JamieLapointe James Lapointe (@JamieLapointe) reported from Wilmot Centre, Ontario

    @Bell_Support still having the worst service Barely a bar. 416-566-8482

  • shawns57garage Shawn Gay (@shawns57garage) reported from Cambridge, Ontario

    So @Bell_Support is unlike any of the others .. pay more for less ? 50mbps vs 500mbps is more 💰 but probly worse service than I had before 🤔 Fibe ? @bellcanadalies has not impressed... and I can sign on a better $ plan on their own website for what I have?

  • ChrisArnold33 Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    @Bell_Support all I wanted to do was add voice to mail to my business phone and you’ve now taken my main phone line down for over 24 hours to do so. How is this a thing?! Support isn’t even sure. No business phone line for over a day because we added voicemail. Unreliable servicd

  • MisicFitness Sasa Misic (@MisicFitness) reported from Kitchener, Ontario

    @Bell_Support is your service down in r Kitchener, ON area? Or is this just me?

  • vidman Vidman 🇨🇦 Dan Lauckner (@vidman) reported from Waterloo, Ontario

    what just happened to the @Bell cell network?

  • RandyTurenne Randy Turenne LSSMBB (@RandyTurenne) reported from Cambridge, Ontario

    Thanks @Bell for handling our issue with the modem so quickly. However you sent us the support email in French. Ugh. Maird. 💩Hope we can figure out the kinks.

  • jiminthecage engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @patriciaannmcd2 @bow_en_arrow @globeandmail @Bell @BellMediaPR @Pepperfire I had one go viral. I was at work and had no idea how bad. My daughter deleted the tweet. She called me to let me know. I apologized to those involved. @DinoRancho @freakindelight probably remember.

  • StefanichMatt Matt Stefanich (@StefanichMatt) reported from Kitchener, Ontario

    Not happy with @Bell right now. Internet was supposed to be installed LAST Tuesday. Called today and was only notified AFTER CALLING that a contractor would come JULY 24th. Almost a month without service, and I only got an install date after my 3rd call. Seriously...?

  • HollyStockdale Holl (@HollyStockdale) reported from Cambridge, Ontario

    @Bell_Support Hi bell! Your loyalty phone customer service was absolutely rude and dishonest to my mom! I think “Ashley” needs a class on customer service!!

  • shawns57garage Shawn Gay (@shawns57garage) reported from Cambridge, Ontario

    @Bell_Support made a long distance call on the land line and not only get charged the long distance charge but also get charged “LD network connection fee”!

  • Molecularstard1 _Molecularstardust✨ (@Molecularstard1) reported from Cambridge, Ontario

    @DianeB31 @Bell @TIFF_NET I love Canada, it just sucks sometimes living soooo close to the border and having so much stuff only available to US residents 😆

  • ChrisArnold33 Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    @Bell you took two days to install internet and phone into my office. You’ve now taken my main phone line down for 2.5 days just to add voice mail due to a programming error and now sending out a tech. Businesses can’t operate like this! @Bell_Support

  • ChrisArnold33 Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    More @Bell rants. I’ve now found out from a higher level tech that the lower level techs (three different ones) never put my support through properly. 3 days now without business phone because I added voice mail. Do better @Bell_Support

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Donkula23 Don (@Donkula23) reported

    @Bell You know there would be hundreds of people that would switch where I live if you even provided cable. The only other company with high speed runs a monopoly and it is really bad.

  • calmecam Douglas Connors - Make Online More Human (he/him) (@calmecam) reported

    1. Good news! The issue with @Bell_Support was resolve to complete satisfaction in fewer than 20 hours total. They were extremely polite and courteous throughout Now, the issue is @GoodLifeFitness

  • greggtilston Gregg Tilston 💉💉🍷🥘🤘⛷🏎🇨🇦🐾👩‍👧‍👦👨‍👧‍👦 (@greggtilston) reported

    @mglenn @Bell_Support Chat support says there is no way we have gigabyte service. Nope. Not at all, despite what that email states.

  • laurac2793 Laura Cummings (@laurac2793) reported

    @Bell after 15 calls to your customer service being provided different information every time as a result of your cell towers not providing service and I’m still out $2600. They want me to go to a busy mall during covid to then wait to have a store rep call in due to another err.

  • scottpilkingto scott pilkington (@scottpilkingto) reported

    @Iamtravistyree @Bell_Support Don't know if it's related but ours just went down too. Maybe 15 minutes ago.

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    @Bell_Support you guys have the worst implementation of e-sim. For any reason if the e-sim is deleted, there should be an easy way to access one’s generated e-sim without going to store or wasting time with your customer care team. How is this possible in 2021?

  • RobertJussila Robert Jussila (@RobertJussila) reported

    @MathivanyM @Bell_Support @Bell Their reps are horrible.. just try asking them at the beginning of a call what their employee number is so that you can keep track of who you are talking to. Half the time you will get immediately "disconnected". They have become just as bad as Rogers.

  • DixonYamouf Dixon 🛩 LOST LANDS 🦖 (@DixonYamouf) reported

    @TorontoUltra @Bell @NickoolFN Holy bad boy beam

  • JoeTassone Giuseppe Tassone (@JoeTassone) reported

    @Bell_Support Aime- Noel Habonimana ID# Ez86900 Possibly the worst loyalty member from ANY company I have dealt with. Hung up on me, tried to make a change on my account without approval, and proceeds to transfer me without informing me. Disgusting.

  • xtasleg Cassandra Tassone (@xtasleg) reported

    @Bell_Support We have given @Bell too many chances now. At this time we are switching providers. No use in asking @Bell for anymore help.