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Bell Canada

Bell Canada outages and service status in Waterloo, Ontario

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 48% Internet (48%)
  • 24% Phone (24%)
  • 13% TV (13%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Bell Canada outage reports came from the following cities: Cambridge, Kitchener, Baden, and Waterloo.

CityProblem TypeReport Time
Cambridge Phone 3 days ago
Kitchener Internet 8 days ago
Cambridge Internet 22 days ago
Baden Phone 25 days ago
Waterloo Wi-fi 1 month ago
Waterloo TV 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • carebearica
    Erica (@carebearica) reported from Waterloo, Ontario

    @Bell_Support are there outages for satellite TV in Paris, ON? There has been no signal since 3pm???

  • shawns57garage
    Shawn Gay (@shawns57garage) reported from Cambridge, Ontario

    So @Bell_Support is unlike any of the others .. pay more for less ? 50mbps vs 500mbps is more 💰 but probly worse service than I had before 🤔 Fibe ? @bellcanadalies has not impressed... and I can sign on a better $ plan on their own website for what I have?

  • vidman
    Vidman 🇨🇦 Dan Lauckner (@vidman) reported from Waterloo, Ontario

    what just happened to the @Bell cell network?

  • ChrisArnold33
    Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    @Bell you took two days to install internet and phone into my office. You’ve now taken my main phone line down for 2.5 days just to add voice mail due to a programming error and now sending out a tech. Businesses can’t operate like this! @Bell_Support

  • ChrisArnold33
    Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    @Bell_Support all I wanted to do was add voice to mail to my business phone and you’ve now taken my main phone line down for over 24 hours to do so. How is this a thing?! Support isn’t even sure. No business phone line for over a day because we added voicemail. Unreliable servicd

  • JamieLapointe
    James Lapointe (@JamieLapointe) reported from Wilmot Centre, Ontario

    @Bell_Support still having the worst service Barely a bar. 416-566-8482

  • HollyStockdale
    Holl (@HollyStockdale) reported from Cambridge, Ontario

    @Bell_Support Hi bell! Your loyalty phone customer service was absolutely rude and dishonest to my mom! I think “Ashley” needs a class on customer service!!

  • RandyTurenne
    Randy Turenne LSSMBB (@RandyTurenne) reported from Cambridge, Ontario

    Thanks @Bell for handling our issue with the modem so quickly. However you sent us the support email in French. Ugh. Maird. 💩Hope we can figure out the kinks.

  • ChrisArnold33
    Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    More @Bell rants. I’ve now found out from a higher level tech that the lower level techs (three different ones) never put my support through properly. 3 days now without business phone because I added voice mail. Do better @Bell_Support

  • Molecularstard1
    _Molecularstardust✨ (@Molecularstard1) reported from Cambridge, Ontario

    @DianeB31 @Bell @TIFF_NET I love Canada, it just sucks sometimes living soooo close to the border and having so much stuff only available to US residents 😆

  • LesterZhang
    Lester (@LesterZhang) reported from Waterloo, Ontario

    @Bell_Support Yes, my internet is still unstable, how can I get help, what do you need from me. Thanks.

  • MisicFitness
    Sasa Misic (@MisicFitness) reported from Kitchener, Ontario

    @Bell_Support is your service down in r Kitchener, ON area? Or is this just me?

  • shawns57garage
    Shawn Gay (@shawns57garage) reported from Cambridge, Ontario

    @Bell_Support made a long distance call on the land line and not only get charged the long distance charge but also get charged “LD network connection fee”!

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • StefanichMatt
    Matt Stefanich (@StefanichMatt) reported from Kitchener, Ontario

    Not happy with @Bell right now. Internet was supposed to be installed LAST Tuesday. Called today and was only notified AFTER CALLING that a contractor would come JULY 24th. Almost a month without service, and I only got an install date after my 3rd call. Seriously...?

  • chevvy786
    Abu (@chevvy786) reported from Kitchener, Ontario

    @Bell I don't understand how such a large corporation that's been in existence since forever does not understand how to provide decent customer service or a pain free internet set up. Here's to hoping Rogers can beat the extremely low bar you have set.

  • aanderson_94
    Alex Anderson (@aanderson_94) reported from Waterloo, Ontario

    It took me over 40 (yes, forty) minutes on the phone to cancel my @bell internet. I lost count after refusing 12 predatory, aggressive sales pitches and retention efforts. Would love to see @CRTCeng levy sanctions on them for their numerous unethical practices.

  • jiminthecage
    engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @patriciaannmcd2 @bow_en_arrow @globeandmail @Bell @BellMediaPR @Pepperfire I had one go viral. I was at work and had no idea how bad. My daughter deleted the tweet. She called me to let me know. I apologized to those involved. @DinoRancho @freakindelight probably remember.

  • ChrisArnold33
    Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    @Bell_Support my iPhone 12 is consistently dropping from LTE or 5G into 3G in the Kitchener-Waterloo area. I have plenty of data in my plan. My wife who has an iPhone 11 will still be in LTE while I’m in 3G. How can we fix this?

  • timothywaugh
    Tim Waugh (@timothywaugh) reported from Kitchener, Ontario

    @laurenpileggi @Bell_Support If these hoes don't help you let a ***** know.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Dwatkins4
    David (@Dwatkins4) reported

    @Bell it’s absolutely disgraceful that our internet has been down since 2pm yesterday. We changed our modem and then find out there’s an outage. No techs available today. Im not on bell and I’ve used all my data working at home. My fiancé is using hers too. QEW & Dixie road area.

  • eurocarz
    Robert Paulziak (@eurocarz) reported

    @Bell Bell sucks big time, worst customer service

  • eurocarz
    Robert Paulziak (@eurocarz) reported

    @Bell Bell is the worst company to deal with, overseas customer service, the worst in the industry

  • canada_hiring
    Indo Canadian (@canada_hiring) reported

    Dear @Bell my issue is pending with you guys since 25 Aug 2022. Every time I have to call the customer care explain the story spent my 1 hour & end up with no Resolution. Is there any way you guys can close the issue now?

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @Bell_Support #BellLetsTalk about how you won’t help me with my brand new phone that doesn’t work. I’ve spoken to 4 agents now and they expect me to return my phone and wait 7-10 days to get a new one back? This is a work phone. Please help me make sense of this.

  • BuddyBrennan
    Buddy Brennan (@BuddyBrennan) reported

    @Bell_Support I spent 45 minutes in a chat room one day and got cut off. I tried a few days later and spend just shy of that only to find out the person in the chat does not do business accounts. Instead of transferring the chat or solving the problem I was politely told - phone the (1 of 2)

  • TOandywood
    Andy (@TOandywood) reported

    Day 2 without @RogersHelps internet or @rogers TV. Not Canada’s most reliable network. @Bell_Support do you make switching easy?

  • titoorteez
    OddOneOut (@titoorteez) reported

    @Bell_Support be charging me up the *** for ****** service. Bruh. Why did I sign up with them ? 🙃🙃

  • BuddyBrennan
    Buddy Brennan (@BuddyBrennan) reported

    @Bell_Support (2 of 2) to phone the business department. I was out of time. It seems that everyone at bell is taught to be polite and to apologize but not to solve problems. Is your system designed intentionally to make people frustrated?

  • MathesonStep
    Matheson Steplock (@MathesonStep) reported

    @notshenetworks @kmenzel_gaming The speeds @Bell offers in their non-pure fiber neighbourhoods are disgustingly slow considering the CRTC considers an acceptable high speed internet plan to be 50 down 10 up. In Ontario we basically have 2 options, Bell DSL or Rogers Cable,neither are very reliable or affordable