Bell Canada Outage Report in Waterloo, Ontario

@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me

Thanks @Bell for handling our issue with the modem so quickly. However you sent us the support email in French. Ugh. Maird. 💩Hope we can figure out the kinks.

@laurenpileggi @Bell_Support If these hoes don't help you let a ***** know.

Not happy with @Bell right now. Internet was supposed to be installed LAST Tuesday. Called today and was only notified AFTER CALLING that a contractor would come JULY 24th. Almost a month without service, and I only got an install date after my 3rd call. Seriously...?

@Bell_Support my iPhone 12 is consistently dropping from LTE or 5G into 3G in the Kitchener-Waterloo area. I have plenty of data in my plan. My wife who has an iPhone 11 will still be in LTE while I’m in 3G. How can we fix this?

@Bell you took two days to install internet and phone into my office. You’ve now taken my main phone line down for 2.5 days just to add voice mail due to a programming error and now sending out a tech. Businesses can’t operate like this! @Bell_Support

@Bell_Support Hi bell! Your loyalty phone customer service was absolutely rude and dishonest to my mom! I think “Ashley” needs a class on customer service!!

So @Bell_Support is unlike any of the others .. pay more for less ? 50mbps vs 500mbps is more 💰 but probly worse service than I had before 🤔 Fibe ? @bellcanadalies has not impressed... and I can sign on a better $ plan on their own website for what I have?

It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

@Bell_Support still having the worst service Barely a bar. 416-566-8482

@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

@patriciaannmcd2 @bow_en_arrow @globeandmail @Bell @BellMediaPR @Pepperfire I had one go viral. I was at work and had no idea how bad. My daughter deleted the tweet. She called me to let me know. I apologized to those involved. @DinoRancho @freakindelight probably remember.

@Bell_Support is your service down in r Kitchener, ON area? Or is this just me?

@Bell I don't understand how such a large corporation that's been in existence since forever does not understand how to provide decent customer service or a pain free internet set up. Here's to hoping Rogers can beat the extremely low bar you have set.

@Bell_Support Yes, my internet is still unstable, how can I get help, what do you need from me. Thanks.

@Bell_Support are there outages for satellite TV in Paris, ON? There has been no signal since 3pm???

what just happened to the @Bell cell network?

@DianeB31 @Bell @TIFF_NET I love Canada, it just sucks sometimes living soooo close to the border and having so much stuff only available to US residents 😆

@Bell_Support all I wanted to do was add voice to mail to my business phone and you’ve now taken my main phone line down for over 24 hours to do so. How is this a thing?! Support isn’t even sure. No business phone line for over a day because we added voicemail. Unreliable servicd

More @Bell rants. I’ve now found out from a higher level tech that the lower level techs (three different ones) never put my support through properly. 3 days now without business phone because I added voice mail. Do better @Bell_Support

@TorontoArgos @Bell Awful. How did they go from the best uniforms in the league to this??!

8 calls and 3 dm's to @Bell_Support over the last 30 days to fix my smartwatch connection to my smartphone, and all they can say is, "Dm us for further assistance"! WTF! No consistent follow up, no consistent customer service, and NO RESOLUTION! Shame on you @Bell_Support @Bell

@Bell_Support whats up with fibe service? Everything is out here, internet, phone and tv

@Bell_Support Wellp - we were told to get a new modem, so we did. Didn't fix it. Then we called tech support and, after an hour and a half, they figured it out... hopefully, it holds this time. Because holy heck lads, moving house should not be this hard.

My 90 year old FIL has been without his landline, or cable TV, since last week. @Bell_Support and @cogeco feel that leaving him without service,with no date to fix, is acceptable! We will be moving all of his services, and our own, to others who value decades long relationships!

Let me know in comments if you are also not satisfied with customer service from @Bell. Share your experience so they can improve their service.

@Bell worst customer service. Moving my services has been a nightmare. First appointment the technician never showed up. Now for the second one, had a time slot from 8am to noon, to only find out now that they will be late and probably will come by 5pm. Hey @Rogers 👋 👋 👋

@CryptoProdigy4 @RogersHelps I agree I hate @bell but you are right you don't hear of these issues with them. If you have to pay a bit more for some consistency it's worth it.

@Bell_Support I have been on the phone with your support team for hours over this. You have not fixed the problem and are well aware of it.

Second time i am not experiencing great service from @Bell with internet issues & repair. Specifically not great customer support & solutions to resolve issue & causes inconvenience. I am Bell customer but can proudly say in the past, i have had great experiences with @Rogers!