Bell Canada Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

More @Bell rants. I’ve now found out from a higher level tech that the lower level techs (three different ones) never put my support through properly. 3 days now without business phone because I added voice mail. Do better @Bell_Support

@Bell_Support Hi bell! Your loyalty phone customer service was absolutely rude and dishonest to my mom! I think “Ashley” needs a class on customer service!!

@Bell_Support Yes, my internet is still unstable, how can I get help, what do you need from me. Thanks.

@Bell I don't understand how such a large corporation that's been in existence since forever does not understand how to provide decent customer service or a pain free internet set up. Here's to hoping Rogers can beat the extremely low bar you have set.

@Bell_Support is your service down in r Kitchener, ON area? Or is this just me?

@patriciaannmcd2 @bow_en_arrow @globeandmail @Bell @BellMediaPR @Pepperfire I had one go viral. I was at work and had no idea how bad. My daughter deleted the tweet. She called me to let me know. I apologized to those involved. @DinoRancho @freakindelight probably remember.

Thanks @Bell for handling our issue with the modem so quickly. However you sent us the support email in French. Ugh. Maird. 💩Hope we can figure out the kinks.

@Bell_Support are there outages for satellite TV in Paris, ON? There has been no signal since 3pm???

Not happy with @Bell right now. Internet was supposed to be installed LAST Tuesday. Called today and was only notified AFTER CALLING that a contractor would come JULY 24th. Almost a month without service, and I only got an install date after my 3rd call. Seriously...?

@Bell_Support still having the worst service Barely a bar. 416-566-8482

@Bell_Support all I wanted to do was add voice to mail to my business phone and you’ve now taken my main phone line down for over 24 hours to do so. How is this a thing?! Support isn’t even sure. No business phone line for over a day because we added voicemail. Unreliable servicd

@Bell_Support my iPhone 12 is consistently dropping from LTE or 5G into 3G in the Kitchener-Waterloo area. I have plenty of data in my plan. My wife who has an iPhone 11 will still be in LTE while I’m in 3G. How can we fix this?

So @Bell_Support is unlike any of the others .. pay more for less ? 50mbps vs 500mbps is more 💰 but probly worse service than I had before 🤔 Fibe ? @bellcanadalies has not impressed... and I can sign on a better $ plan on their own website for what I have?

It took me over 40 (yes, forty) minutes on the phone to cancel my @bell internet. I lost count after refusing 12 predatory, aggressive sales pitches and retention efforts. Would love to see @CRTCeng levy sanctions on them for their numerous unethical practices.

@DianeB31 @Bell @TIFF_NET I love Canada, it just sucks sometimes living soooo close to the border and having so much stuff only available to US residents 😆

@laurenpileggi @Bell_Support If these hoes don't help you let a ***** know.

@Bell you took two days to install internet and phone into my office. You’ve now taken my main phone line down for 2.5 days just to add voice mail due to a programming error and now sending out a tech. Businesses can’t operate like this! @Bell_Support

It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

what just happened to the @Bell cell network?

@Bell_Support made a long distance call on the land line and not only get charged the long distance charge but also get charged “LD network connection fee”!

@Bell_Support Thanks friend but I’ve DM’d a dozen times with no response. 96 hours without service and there are no power outages or damage in my area. Bell remains silent as to why I have no service and no updates in any regard. Would you not be frustrated?

@koodo FYI - my neighbours who have Rogers and @Bell_Support both got some support. We’re all comparing notes for future reference.

@Bell is supposed to be “Canada’s fastest network” yet I’m still getting subpar reception whether I’m visiting my family in Montreal or living in Vancouver…

@Bell_Support is your email down

@RogersHelps "RogersHelps" - that phrase is now laughable! Expect a mass exodus to @Bell. Even if hydro cuts are your main problem re #OttawaOutage, giving no updates or canned/insincere answers is beyond insulting.

@Bell merged with MTS five years ago. Any deficiencies of the network would have been part of the due diligence and they have had five years to deal with them. #winnipeg

@TeamCollinsCurl @Bell_Support Mine said 9:30 pm last night. Then 11 pm. Now service error this morning. My neighbour with Rogers has been up since Sunday. Other neighbour with Bell internet and Fibe in same position as us. Nothing.

@hunkybill @Bell Problem is … where ya gonna take your business? I’ve had same problem on rogers and Telus :(

@Bell_Support Tried this and still not working any other advice?

@Bell_Support is it true that bell has been hit with a ransomware attack? Is that why there is so much secrecy about the outage? Bell website says everything is fine and your feed suggests the same. Should I DM you for help?