Bell Canada

Bell Canada Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2B, N2M and N2E.

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/01/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (20%)

    TV (20%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Bell Canada outage reports came from the following cities: Cambridge, Waterloo and Kitchener.

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City Problem Type Report Time
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Community Discussion

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Bell Canada Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • chevvy786 Abu (@chevvy786) reported from Kitchener, Ontario

    @Bell I don't understand how such a large corporation that's been in existence since forever does not understand how to provide decent customer service or a pain free internet set up. Here's to hoping Rogers can beat the extremely low bar you have set.

  • ishansa Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @Bell_Support I have already spoken to your support desk and cancelled my connection request. Shame that @Bell was my first choice. Lesson learned. Moving on.

  • ChrisArnold33 Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    @Bell_Support my iPhone 12 is consistently dropping from LTE or 5G into 3G in the Kitchener-Waterloo area. I have plenty of data in my plan. My wife who has an iPhone 11 will still be in LTE while I’m in 3G. How can we fix this?

  • HollyStockdale Holl (@HollyStockdale) reported from Cambridge, Ontario

    @Bell_Support Hi bell! Your loyalty phone customer service was absolutely rude and dishonest to my mom! I think “Ashley” needs a class on customer service!!

  • MisicFitness Sasa Misic (@MisicFitness) reported from Kitchener, Ontario

    @Bell_Support is your service down in r Kitchener, ON area? Or is this just me?

  • jiminthecage engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @patriciaannmcd2 @bow_en_arrow @globeandmail @Bell @BellMediaPR @Pepperfire I had one go viral. I was at work and had no idea how bad. My daughter deleted the tweet. She called me to let me know. I apologized to those involved. @DinoRancho @freakindelight probably remember.

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    Seriously @Bell your service is the absolute worst #bellfibe #raptors AGAIN!!!

  • Molecularstard1 _Molecularstardust✨ (@Molecularstard1) reported from Cambridge, Ontario

    @DianeB31 @Bell @TIFF_NET I love Canada, it just sucks sometimes living soooo close to the border and having so much stuff only available to US residents 😆

  • shawns57garage Shawn Gay (@shawns57garage) reported from Cambridge, Ontario

    So @Bell_Support is unlike any of the others .. pay more for less ? 50mbps vs 500mbps is more 💰 but probly worse service than I had before 🤔 Fibe ? @bellcanadalies has not impressed... and I can sign on a better $ plan on their own website for what I have?

  • shawns57garage Shawn Gay (@shawns57garage) reported from Cambridge, Ontario

    @Bell_Support made a long distance call on the land line and not only get charged the long distance charge but also get charged “LD network connection fee”!

  • ChrisArnold33 Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    @Bell_Support all I wanted to do was add voice to mail to my business phone and you’ve now taken my main phone line down for over 24 hours to do so. How is this a thing?! Support isn’t even sure. No business phone line for over a day because we added voicemail. Unreliable servicd

  • ChrisArnold33 Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    More @Bell rants. I’ve now found out from a higher level tech that the lower level techs (three different ones) never put my support through properly. 3 days now without business phone because I added voice mail. Do better @Bell_Support

  • LesterZhang Lester (@LesterZhang) reported from Waterloo, Ontario

    @Bell_Support Yes, my internet is still unstable, how can I get help, what do you need from me. Thanks.

  • JamieLapointe James Lapointe (@JamieLapointe) reported from Wilmot Centre, Ontario

    @Bell_Support still having the worst service Barely a bar. 416-566-8482

  • vidman Vidman 🇨🇦 Dan Lauckner (@vidman) reported from Waterloo, Ontario

    what just happened to the @Bell cell network?

  • StefanichMatt Matt Stefanich (@StefanichMatt) reported from Kitchener, Ontario

    Not happy with @Bell right now. Internet was supposed to be installed LAST Tuesday. Called today and was only notified AFTER CALLING that a contractor would come JULY 24th. Almost a month without service, and I only got an install date after my 3rd call. Seriously...?

  • ChrisArnold33 Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    @Bell you took two days to install internet and phone into my office. You’ve now taken my main phone line down for 2.5 days just to add voice mail due to a programming error and now sending out a tech. Businesses can’t operate like this! @Bell_Support

  • aanderson_94 Alex Anderson (@aanderson_94) reported from Waterloo, Ontario

    It took me over 40 (yes, forty) minutes on the phone to cancel my @bell internet. I lost count after refusing 12 predatory, aggressive sales pitches and retention efforts. Would love to see @CRTCeng levy sanctions on them for their numerous unethical practices.

  • timothywaugh Tim Waugh (@timothywaugh) reported from Kitchener, Ontario

    @laurenpileggi @Bell_Support If these hoes don't help you let a ***** know.

  • RandyTurenne Randy Turenne LSSMBB (@RandyTurenne) reported from Cambridge, Ontario

    Thanks @Bell for handling our issue with the modem so quickly. However you sent us the support email in French. Ugh. Maird. 💩Hope we can figure out the kinks.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • RezUncle Uncle Rez (@RezUncle) reported

    @Rogers Once a week between 2-3am my internet connection goes down... moving to @Bell

  • Justme_athome Just Me (@Justme_athome) reported

    @Bell_Support how long will the internet and satellite be down for in Cambridge

  • DarthMother Constance (@DarthMother) reported

    @Bell_Support Mobile service is bouncing from full bars to zero - been happening about an hour, and I'm not the only one it's happening to. I can find any info. Anyone?

  • TheW00dley Dave Woodley (@TheW00dley) reported

    @Bell_Support To anyone who cares, hopefully someone at @CBCOttawa , there continues to be no calling ability in downtown Ottawa for some Bell users since Monday. Company has made no progress in resolving. Even emergency services cannot be reached by affected users.

  • chucklz86 Peter (@chucklz86) reported

    @Bell_Support it's been a week since in had anything close to stable service. Your call centre is useless as you have given no consideration to your rural customers. The agent last week literally laughed at my issue and was extremely aggressive. It's time for @Xplornet I think

  • Stormsoulz Jeremy (@Stormsoulz) reported

    @Bell_Support your company's phone support is absolutely horrendous. Putting people on hold for 10+ minutes at a time and never getting any issues resolved. Disgusting

  • tonyabeatson Tonya ღ (@tonyabeatson) reported

    @Bell_Support is your Wi-Fi down? We haven’t been getting any internet for about an hour now. I had to sign my kids out of school bc the internet isn’t working. Tried rebooting my modem and still nothing.

  • Lauren_M_Barr Lauren Barr (@Lauren_M_Barr) reported

    Currently getting 0.02 up with @Bell with our internet. Is that normal? (rhetorical question) ... when a tower is down for 2 months, you are impacting people's lives in drastic ways. This is not merely about the inconvenience, it is far beyond that. #rural #equity #crtc

  • Mid_World_Kin TCC (@Mid_World_Kin) reported

    @Bell @Bell_Support Just terrible customer service. I'm taking all 5 of my mobile devices to another carrier because I've had it with how terrible of a company Bell is. I already dropped tv, phone and internet. Good riddance Bell Mobility. Good riddance Bell.

  • Mid_World_Kin TCC (@Mid_World_Kin) reported

    @Bell_Support I got my bill cut in half because I didn't give up and demanded to be treated properly like a customer should. Bell, you should be ashamed of your treatment of your customers. Pathetic.