Cogeco Outage in Applewood Acres, Ontario

@cogeco Way too late. Thanks for leaving an elderly customer in the lurch. And how dare you charge her for lack of service.

@cogeco @cogeco After leaving my mom without a phone for a week, you missed your appointments again. Oh well I think she’s going back to Bell as she’d like a service that works.

Hey @cogecohelps @cogeco Oakville area is not working, fam I need internet right now for studying midterms tomorrow!! Please for God’s sake please damn fix internet hurry up!! #Cogeco

Hey Oakville area is not working, fam I need internet right now for studying midterms tomorrow!! Please for God’s sake please damn fix internet hurry up!! #Cogeco

@kailbrooke16 @cogeco I agree terrible terrible service

@TOBenfica Yeah I loved that service until Cogeco and TSN broke up in January. Frustrating. Cogeco is happy to let you get to the Sportsnet app but not the TSN one.

It’s 9:48pm in Oakville Ontario. Anyone else still having issues with #cogeco Internet and phone services. On hold with them and there is no recorded messages about problems.

@soakwash @cogecohelps @cogeco We are having the same problems here in east end Oakville- down at least 15 minutes

@cogecohelps Not impressed Ryan @cogecohelps Your associates usually private message people, so they can actually help them. I have reported this three times. I have done my duty. How about you. @cogeco

Or perhaps you can do that, Ryan @cogecohelps and also suggest they reprint @cogeco doorknob cards. It’s not just my house. All the way down the street.

@cogeco please fix your internet services. This is outrageous... Horrible internet speeds and connectivity these past 2 weeks. Already over my data limit thanks to you guys...

I can’t believe how bad the new #cogeco user interface is for Tivo ... most of the time it doesn’t work if you’re trying to get to anything other than the channel listings... they have made my mind for me... dropping cable after #epl season in May

The new #cogeco interface is absolute sh*t ...nothing works... when it does for a bit it’s slow as molasses... and then decides to reset Result= when premier league season is over, we’re dropping cable

@cogecohelps Bell, Rogers, Telus, Shaw, and a dozen others are all prepared to provide the @TSN_Sports Go service to their customers; I'm disappointed Cogeco won't.

Cogeco dropping TSN Go is a minor thing but it bugs me. Researching internet options ... 2 blocks away from my house - in a new development - Bell offers 1.5 Gbps fiber service. Here, Bell only offers 50 Mbps. Grrr.

@cogecohelps "vs. the few that actually use it" sort of describes 90% of the channels I currently get on my Cogeco package and never watch. Am already paying for both high speed Internet, and TSN; I'm disappointed you can't make this work.

@cogeco @cogecohelps hi guys, I’m wondering why I don’t have the option to sign into the @CTV go & @City_tv apps with you as my service provider. I see the option to sign in with almost every other provider. Fell like I’m missing out. Please let me know if I’m missing something.

Is @CHCHTV carrying any of the @cityofhamilton #Election2018 debates? Not a Cogeco customer but would like to see them.

More crappy service from Chatham’s Teksavvy - resellers of @bellcanada and @Rogers. Still waiting for internet service to resume after a move. But I got charged the moving fee already. @TekSavvyBuzz @TekSavvyNetwork @cogeco

@RogersHelps None of what you described happened. Even after 6 calls. Each one ended with an assurance of a return but not once did I receive one. Stop failing. Your technical teams should be embarrassed. I've been a paying customer for 2 years. #consumers #canada #isp @Bell @cogeco

Hey @cogeco there is an outage in my bank account, try giving me a call to get my money but there will be a 40 minute wait. Have you tried to turn yourself off and back on again? Your service is garbage!

@cogecohelps When I called to ask about what happened, the person who answered my call decided to hang up on me, she was rude, aggressive and never allowed me to finish my sentences. Of course I have her name and definitely I will not hire Cogeco after this bitter experience.

@cogecohelps Cogeco service has made a terrible impression in my experience! Called two weeks ago to hire their services for internet and TV, and was told everything was ready for today’s installation, no one came.

@cogeco When I called to ask about what happened, the person who answered my call decided to hang up on me, she was rude, aggressive and never allowed me to finish my sentences. Of course I have her name and definitely I will not hire Cogeco after this bitter experience.

@cogeco Cogeco service has made a terrible impression in my experience! Called two weeks ago to hire their services for internet and TV, and was told everything was ready for today’s installation, no one came.

@cogeco you’re internet has been awful lately. So damn slow!

Hello @cogeco I have spent over 2 hours calling in the 2 days. You cancelled my service early and I am STILL without any internet/phone/TV

@CogecoBusiness Solution after 3 hours on hold: wait 2 weeks for a tech to come fix an error that your company made also I will be charged for that technicians service call. Great Customer Service Cogeco you should be so proud!!! #NOT

@cogeco has to have the worst customer service. “We changed our system and can no longer offer promos or discounts” When is @Rogers & #BellFibe coming to Chatham-Kent?

@BeLeafNation @cogecohelps We are also thinking of cancelling with @cogeco as the Retention Department refused to give the same loyalty rate as last month. What is the procedure in the store to cancel?

@cjuned81 @cogeco They all suck so bad. Good luck with Bell and their offshore non existent cx service.

@Doucet3 @cogecohelps I can’t get this to work either! I have a Bell & Cogeco login and neither of working. I’m so annoyed!!!

@cogeco Account number: 50007088664 I know you didn’t do anything wrong but this is frustrating having complained for almost 2 years and to see this billing error hasn’t been corrected. It’s costing me every month, but I can’t cancel as I rely on the service for work.

You're lucky I have very understanding customers, @cogeco! I'm handing out discounts for cash only transactions because my connection is flatlined 😤 Also your service status page says only television is affected, this business customer has no phone or net line!

@rshmould @Rogers @RogersHelps @cogeco Yeah, Robbers earning their name again. I went with Start, same Cogeco line cheaper price and better customer service. And the worst part about the phone capable modems, is that you need a tech to replace them. Please tell me you called them up for a verbal lashing

@Redmagex @Rogers @RogersHelps They added home phone when I openly told them we didn't need or want it. Engineer installed a modem for the home phone, which noone told me about and now they charged me $140 for having something I didn't even know I had 🤣🤣 Shocking service, never had this with @cogeco

cogeco internet is being stupid will be streaming again tm

@ISED_CA 5/ Cogeco - you really need to talk to your people about bringing their preconceived ideas and assumptions into a conversation with a potential customer, especially so if they are inquiring about a low-income offer. Ugh. Thanks, Gov, but I will have to take a pass on this one.

@Governmentofca2 5/ Cogeco - you really need to talk to your people about bringing their preconceived ideas and assumptions into a conversation with a potential customer, especially so if they are inquiring about a low-income offer. Ugh. Thanks, Gov, but I will have to take a pass on this one.

@cogeco your marketing company is being very aggressive in pushing your services. I've explicitly said several times to take me off the call list. It's making you look bad, please address.

@ScottEwing44 @TheItalGal @cogeco @TSNHockey Sucks since @cogeco told me ‘shortly’ a few minutes ago via chat 😡 so I’ve been waiting. Oh well, #goleafsgo and #boooo #cogeco

@LincoLincoLinco @TheItalGal @cogeco @TSNHockey Talked to @cogeco support via chat, they said they have no idea when it will be up, if not by midnight, likely not until 2-3am. 😕