Is Cogeco having an outage in Applewood Acres, Ontario?

Donald B (@Belodo) reported 2 days ago from Toronto, Ontario

More crappy service from Chatham’s Teksavvy - resellers of @bellcanada and @Rogers. Still waiting for internet service to resume after a move. But I got charged the moving fee already. @TekSavvyBuzz @TekSavvyNetwork @cogeco

Pixel Privateer (@ThatChrisNagy) reported 5 days ago from Toronto, Ontario

@RogersHelps None of what you described happened. Even after 6 calls. Each one ended with an assurance of a return but not once did I receive one. Stop failing. Your technical teams should be embarrassed. I've been a paying customer for 2 years. #consumers #canada #isp @Bell @cogeco

Doug Carter (@Cartertwits) reported 5 days ago from Oakville, Ontario

Hey @cogeco there is an outage in my bank account, try giving me a call to get my money but there will be a 40 minute wait. Have you tried to turn yourself off and back on again? Your service is garbage!

Rod (@racabal) reported 6 days ago from Oakville, Ontario

@cogecohelps When I called to ask about what happened, the person who answered my call decided to hang up on me, she was rude, aggressive and never allowed me to finish my sentences. Of course I have her name and definitely I will not hire Cogeco after this bitter experience.

Rod (@racabal) reported 6 days ago from Oakville, Ontario

@cogecohelps Cogeco service has made a terrible impression in my experience! Called two weeks ago to hire their services for internet and TV, and was told everything was ready for today’s installation, no one came.

Rod (@racabal) reported 6 days ago from Oakville, Ontario

@cogeco When I called to ask about what happened, the person who answered my call decided to hang up on me, she was rude, aggressive and never allowed me to finish my sentences. Of course I have her name and definitely I will not hire Cogeco after this bitter experience.

Rod (@racabal) reported 6 days ago from Oakville, Ontario

@cogeco Cogeco service has made a terrible impression in my experience! Called two weeks ago to hire their services for internet and TV, and was told everything was ready for today’s installation, no one came.

Karen Shipway (@kshipway) reported 18 days ago from Oakville, Ontario

@cogeco you’re internet has been awful lately. So damn slow!

Junie B. Jones (@Coco_LeBouche) reported one month ago from Oakville, Ontario

Hello @cogeco I have spent over 2 hours calling in the 2 days. You cancelled my service early and I am STILL without any internet/phone/TV

Amanda Moco (@AmandaCMoco) reported one month ago from Oakville, Ontario

@CogecoBusiness Solution after 3 hours on hold: wait 2 weeks for a tech to come fix an error that your company made also I will be charged for that technicians service call. Great Customer Service Cogeco you should be so proud!!! #NOT

Nick Rivait (@NickRivait) reported one month ago from Toronto, Ontario

@cogeco has to have the worst customer service. “We changed our system and can no longer offer promos or discounts” When is @Rogers & #BellFibe coming to Chatham-Kent?

Bingo Buddy (@Bing0Buddy) reported one month ago from Oakville, Ontario

@BeLeafNation @cogecohelps We are also thinking of cancelling with @cogeco as the Retention Department refused to give the same loyalty rate as last month. What is the procedure in the store to cancel?

Mıκε Gαяяεтт (@THEMikeGarrett) reported 2 months ago from Oakville, Ontario

@cjuned81 @cogeco They all suck so bad. Good luck with Bell and their offshore non existent cx service.

Kelly McKinney (@kellyxo) reported 2 months ago from Toronto, Ontario

@Doucet3 @cogecohelps I can’t get this to work either! I have a Bell & Cogeco login and neither of working. I’m so annoyed!!!

Todd Brophy (@T_Brophy) reported 3 months ago from Oakville, Ontario

@cogecohelps Is Internet down in Oakville? Been down for me for past 20 mins. Rebooted Cogeco router but still offline. 30 min wait for call centre support. Checking website on mobile not showing outage. And yes, bill is paid is current :)

Chris "mess" Gordon (@mess_hs) reported 3 months ago from Toronto, Ontario

@MartinOmes @cogeco I’m fairly certain there’s some legislation that caps overage charges at a few hundred dollars. ran into a similar issue (although not $2k worth) a couple months ago.

Shelley Weichel (@ShelleyWeichel) reported 3 months ago from Oakville, Ontario

In desperation, using hotspot data on Rogers phone to get internet. So...now paying Rogers to get Cogeco service #1forthepriceof2 @cogecohelps FIX YOUR BUSINESS OR GET OUT OF IT!!!!! #willnotpay

Chris Terrio (@ceoterrio) reported 3 months ago from Oakville, Ontario

@cogeco are the worst at Customer Service and have the poorest fiber technology. Told me I will have no cable feed until June 11th. Sending students door to door to try and upsell in Oakville, Ontario......hello Bell.....can you you do better?

Ben (@Ben_itt) reported 4 months ago from Oakville, Ontario

@cogecohelps, @cogeco, if the bill is +$200 for all three, how much more for 1 more @TSN_Sports channel that would have relevant sports on it? You are the worst telecom coming in the nation. You know oakville and Burlington elderly don’t question the bills but millennials do!

Teri-Lyn Stewart (instagram @tlstewart78) (@tls1978) reported 4 months ago from Oakville, Ontario

@cogecohelps @cogeco i dm’d my acct #. can u plz tell me the date my new customer contract came into effect? i can’t access my email easily because i have no wifi. can’t do anything that requires the internet because i have almost zero speeds. #nointernet #cogeco #telecommunications #HamOnt

Jocelyn (@Jocelyn95990022) reported 4 months ago from Oakville, Ontario

@cogecohelps Two weeks and Cogeco Cable has done nothing to help to restore my internet service. As a single mother with voip calling services this is a total disaster !

Jocelyn Stephenson (@Jocelyn95990022) reported 4 months ago from Oakville, Ontario

Two weeks and Cogeco Cable has done nothing to help to restore my internet service. As a single mother with voip calling services this a total disaster !

Jocelyn Stephenson (@Jocelyn95990022) reported 4 months ago from Oakville, Ontario

@cogeco It’s been 13 days so far that I haven’t had any internet service

Denise pala (@denisepala) reported 4 months ago from Oakville, Ontario

@cogecohelps Thanks , however That wasn’t the problem at all, it was on your end , cogeco tech support had to initialize it from their end , all fixed, a bit of a wait ( 1 hr) to get through , but it was fixed only by tech support , not “resetting” the modem, or the outage , all is good

Jocelyn Stephenson (@Jocelyn95990022) reported 4 months ago from Oakville, Ontario

@cogeco still no service since Friday at midnight! Not impressed with the lack of customer service!

Dave (@davidcouvier) reported 11 hours ago

So @cogeco I need your help with understanding why my bill is now going up AGAIN!?!?!?! Seems like you're upping rates every other year, why is that? I feel like you are part of Bell , I thought you were for the people to provide high quality inexpensive services, what happened?

mini2z 💜 Kristin (@mini2z) reported 11 hours ago

Seriously @cogeco what’s the problem with all the freezes and flashes on ALL @TiVo taped and live programs?

Joe Crawford (@JoeCrawfordLive) reported 12 hours ago

.@cogecohelps Rates going up as of Nov 15th! Maybe they should worry about getting better service and work properly before raising prices on their crappy service. Guess I’ll be getting rid of my Cogeco in another month!

Sylvia Roach (@SylviaRoach) reported 13 hours ago

So frustrated with #Cogeco. No wifi or TV. Called 4 times said 'We r working on it!'. #cogecohelp nothing...help@

knowledgep (@xXIn2DeepXx) reported 16 hours ago

@cogeco raising rates but you can't even provide the advertised speed or a consistent network with minimal disconnects. I'll be gone in November...

Pat (@lumsays) reported 16 hours ago

@cogeco Staff at post office told me this morning that they have resolved their issues.

bethanycairns (@bethanyfrances) reported 17 hours ago

Dear @cogeco as a new customer, I'm very disappointed in your customer service. Our new TiVo was installed over a month ago and never worked! I have been on the phone with your IT department every day since, with no solution in sight. Will be cancelling if not fixed asap!

Stephen Ross (@slross1234) reported 21 hours ago

@cogeco 75 minutes waiting in your que to get answered, finally an agent answers and promptly hang up on me #badcustomerservice

Jane (@Jane1456) reported 23 hours ago

@cogecohelps @barbpasqualini Hi. Cogeco internet is down in Glen Williams. Do you know when it will be restored?

Sidular (@Sidular) reported yesterday

I've apparently used 1.7TB of bandwidth this month. Sure glad @cogeco has unlimited internet! (seriously, why are games getting so damn big?)