Cogeco Outage in Trafalgar, Ontario

@farmgateguy @cogeco Why is the Cogeco TiVo app not working??? My credentials are correct but cannot log in

@cogeco Why is my internet down?

@cogecohelps @cogeco Yes still problems. Tech support says it will take up to 2 weeks to rectify.

Who else is having trouble with @cogeco in Burlington

@AbigailEsman Your whole message is off because Canadians can’t choose Cogeco unless we live in their area. You just don’t know anything about our cable service but you tweet giving Canadians advice and then still think you are right. The problem with Americans hubris is far deeper than Fox

@cogeco super slow speeds… paying for 1 gig- Speedtest shows 58.94 mbps.

@cogeco @cogecohelps TV & net down since 11:30 am. in Aldershot. ETA when service is back? #cogeco

@cogecohelps west Oakville is out yet again. Using our Bell wifi back up which we needed since there is always issues with cogeco wifi, but wondering when cogeco will be back so we can watch cable tv again??

There seems to be an outage @cogeco in North oakville area at Eighth line and Dundas. Any ideas how long this will last?

@MorrisDCosta @Bell We have Cogeco. Left Bell after too many problems

@cogecohelps Cogeco Internet service seems to have been restored as of 6:33pm on Tue Aug 10 However I am not getting the Gigabit bandwidth performance I am paying for. Are there additional issues that are being addressed?

@cogecohelps @cogeco Don’t thank me fix our internet! You tell me to do but you have no dm icon!

@cogeco what the hell are you guys doing, our internet’s down and when I call customer service it says “welcome to URL Adam’s 31 “ and then dead air for 20 minutes? Why is your internet constantly going out when we have the fastest modem you have

@cogeco it amazes me that you can get through to sales within seconds but end up on hold to cancel one of three services. Your website for self serve Epico premium internet has been down for days. It seems easier to switch to @Bell?

@Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!

@cogecohelps Our Execulink Internet service out since approximately 4pm. At 10pm called in to @Execulink and they say they have no reported issues on their end and suspect a @cogeco line issue that hasn't been reported to them by Cogeco. Is there any info you can provide? #BurlON

Hey Matt Wickham @Cogeco. Our modem is glitching constantly. You are sending a new 1 which you say will be here within 5 business days! I wanted to pick 1 up curbside in Burlington, but becuz there is an order in the system I cannot. Are you kidding? WFH is bad enuf without this

@cogecohelps @cogeco Is it construction damage? What’s wrong? Is the eta still 7:30pm?

@cogecohelps @cogeco The phone message stated the outage is affecting multiple neighborhoods in oakville, I assumed that was major. How small is the outage?

Please @cogeco @cogecohelps post outage updates here.

@cogecohelps @cogeco fix your god damn service every year now for the last 5 years have issues at winter and summer like this is bullshit

@thrillhouse41 My sub would never connect with the arc. I heads a rumor it's because the Cogeco router picks 2.5 or 5 band automatically with the same name so it confuses it.

@cogeco why do we have to constantly reset our TV? Resetting the remote weekly, and have constant interruptions due to lack of wifi when wifi works for every other device. Your product is ****.

@cogeco why is your phone number not working? (1855 701 8110) I’ve tried calling from 3 different phones. It does not connect.

@cogeco how about getting your **** together in sarnia? i haven’t had internet for 6 hrs 🤬

@cogecohelps I can’t get through to cogeco on the phone at all! It says that the number is out of service! Can you help me out?

@Distributel Called that line Wed - waited 25 minutes to get no answer, and told to wait 24-48 hours for supervisor call back. I stomached the poor service quality this summer since I know you are resellers, and the technical issue was cogeco's. Billing issue is all you. Very disappointed.

@cath22cath @Qualifyfor This is good to know. My mom lives in Lasalle and absolutely hates Cogeco and when I come down to see her, I’m going to contact them. She’s 80 and her Cogeco bill is well north of $200 a month which is ridiculous

@Qualifyfor We pay 90.00 for the phone and High-Speed fiber internet with MNSI...Windsor. I've tried bell, cogeco etc and MNSI is the best! Also, customer service and the "Tec" people are excellent.

@cogecohelps @cogeco What a waste of time to contact customer service. Tell me what I should be getting but not getting. They ran a test nothing wrong but if I want a technician then it'll cost me. So spend more for nothing or spend and not get what I should. Thanks alot for nothing.