Cogeco Outage in Trafalgar, Ontario

@Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!

@cogecohelps Our Execulink Internet service out since approximately 4pm. At 10pm called in to @Execulink and they say they have no reported issues on their end and suspect a @cogeco line issue that hasn't been reported to them by Cogeco. Is there any info you can provide? #BurlON

Hey Matt Wickham @Cogeco. Our modem is glitching constantly. You are sending a new 1 which you say will be here within 5 business days! I wanted to pick 1 up curbside in Burlington, but becuz there is an order in the system I cannot. Are you kidding? WFH is bad enuf without this

@cogecohelps @cogeco Is it construction damage? What’s wrong? Is the eta still 7:30pm?

@cogecohelps @cogeco The phone message stated the outage is affecting multiple neighborhoods in oakville, I assumed that was major. How small is the outage?

Please @cogeco @cogecohelps post outage updates here.

@cogecohelps ever since we switched to cogeco we get the best intermittent service that just disconnects completely for no reason. It's super. Love it.

@cogeco The service is improving! Thanks for the updates, is performance of the interface a focus? It’s slow.

@cogecohelps @TekSavvyCSR so do I still pay for my 'service' today. At least once a month we lose service because of Cogeco...if I wanted to put up with this I would have signed up directly with Cogeco

@cogeco @cogecohelps It is utterly frustrating to have internet issues in Milton - Beaty Neighbourhood, EVERY SINGLE DAY!!! So difficult to be able to work like this. We tried all, restarts, etc. No Solutions

So like, is cogeco down... again? le sigh.

@SLBM2006 @KevinCeli1 @cogeco Make sure your internet is fast, i have the 360 with 7 people at home, 3 doing online school and 4 working from home, never a problem

@cogecohelps @rivermeredith Acquired Cogeco last Sunday. This is the third outage in 5 days. I need to guess and search for information, you don’t take calls... this is an absurd.

. . . and it looks like cogeco is down for the second time in a week. Feel for everyone trying to work from home and students trying to learn today.

@cogecohelps @71DavidJC @cogeco You need to improve service . Kids can’t learn with no internet.

@cogeco The internet is down again. This is getting frustrating guys.

@cogecohelps @cogeco Internet down again. 2nd time this week. Time to switch providers 💩

@cogeco @cogecohelps what’s happening? Can’t get to your tech support via phone and my internet connection has been up and down the whole day?

Internet through @cogeco is down across Ontario disrupting work and online school! cc: @680NEWS @CP24 #cogeco

Hmmm - cogeco internet is down across much of Ontario. What does your bloody online learning PPM say about Lecce? In other news, recess will be 5 hours today.

Name a better duo than @cogeco and no internet service

Cogeco internet outage in Georgetown South? #cogeco

@1ayymed i switched from bell to cogeco like a few months ago, zero problems so far and high speeds

@cogeco @cogecohelps what is the latest problem for Kingston? Extremely frustrating in a school and work from home household!

@cogeco power outage in my area but I had to use my cellphone to find out. Web site for checking outages said everything is fine- NOT!

Cogeco is down again!

@cogeco Whenever I need to call technical support I get so angry before I even pick up the phone, I know it'll be a couple of hours out of my life...still on hold 31 minutes and counting.

@cogeco shoutout to Heather for great customer service skills! Truly felt supported as a loyal customer today! 🙌

@Azula_Stan True. I haven't seen them say that anywhere but most of Canadian internet service providers are pretty good. Rogers, Bell, Cogeco, all got good plans. We should be okay.

@Trade_to_gain @Bell @cogeco Hello, we kindly ask that you please send us a private message here on Twitter with your Distributel account number and your contact telephone number. We will review your file and get back to you asap. We're here to help!