Cogeco Outage Report in Thorold South, Ontario
Why is my Cogeco service not working?
Some problems detected
Users are reporting problems related to: internet, tv and total blackout.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
Problems in the last 24 hours in Thorold South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Cogeco
Cogeco is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (56%)
- TV (24%)
- Total Blackout (8%)
- Wi-fi (6%)
- E-mail (4%)
- Phone (3%)
Live Outage Map Near Thorold South, Ontario
The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland, and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara Falls
|
Internet | 10 days ago |
|
Niagara Falls
|
24 days ago | |
|
Niagara-on-the-Lake
|
TV | 1 month ago |
|
Welland
|
TV | 1 month ago |
|
St. Catharines
|
TV | 2 months ago |
|
St. Catharines
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Thorold South, Ontario
Latest outage, problems and issue reports in Thorold South and nearby locations:
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Lori Littleton (@littletonstc) reported from St. Catharines, OntarioDearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
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Lori Littleton (@littletonstc) reported from St. Catharines, Ontario@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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Stephan Yawny (@StephanYawny) reported from Welland, Ontario@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
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Steph (@officialstephhx) reported from St. Catharines, Ontario@cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!
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Jill 💫 (@jill_lr) reported from Niagara Falls South, OntarioIf you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
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Don Crocock (@dcrocock) reported from St. Catharines, OntarioC’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
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Hodgy (@Hodgy1414) reported from Thorold South, OntarioHey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
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Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Nishant (@nishantvatsal) reported from Niagara-on-the-Lake, Ontario@cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?
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Dave Schulz (@daveschulz) reported from Pelham Centre, OntarioIf your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Stephan Yawny (@StephanYawny) reported from Welland, Ontario@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"
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Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
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Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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lyn nottingham (@LynNottingham) reported from Thorold South, Ontario@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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“Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, OntarioShoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Marchand (@Mikemmarchand) reported@cogeco the absolute worst customer service comes from cogeco cable...
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Russell Harper (@rho_sigma_eta) reported@cogecohelps @cogeco I did try unplugging it for three minutes, also rebooting via the HTML interface. I just now tried the pin reset. Same result, failed with ISP Blocking Service, code 202. Can connect the TV via Cellular Hotspot, and other diagnostics show connectivity, so TV wireless is working.
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Paul Chato (@PaulChato) reported@cogecohelps @willipowell @cogeco Hello Cogeco. That was me. So far it is working but what was with the service over the past three days? Had to reboot every day. We’re in Burlington ONT.
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LooksLike (@DomaLady) reported@cogeco Hi @cogeco, the line was ripped down by a transport truck in Peterborough. Dublin St.
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M Aitryn (@Maitryn) reported@Bell Hey Bell, you’ve made me actually regret leaving Cogeco for your crappy service. Way to go
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Steve Hayman 💉 💉 (@shayman) reported@cogecohelps @Sportsnet Not the first time that trying to authenticate so I can get Sportsnet has failed in exactly this way. One time I was desperate enough that I actually purchased a month of Sportsnet thru Apple TV even though I already had it through Cogeco. Please fix so it doesn't happen again.
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Stu Wilson (@StuWilson1892) reported@cogecohelps @cogeco all I've done today is turn it on. I've had to reset twice . It just doesn't work . And you lot don't care Hence the switch
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Professor of the cut (@JoeMam1) reported@cogecohelps @cogeco Nope no questions, it's just ridiculous you don't have a faster upload speed. I have 750mb service with @bell.
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Paul Coates (@Coatesy3) reported@timhauraney No Cogeco tv service in Niagara. Lots of updates please!!
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Dave Riehl (@DaveRiehl) reported@cogecohelps Our @Cogeco Business internet service in Huntsville is seeing 10-15% packet loss. Called support and they say someone will be out in 5 business days!!? Is 5 day response times really your standard for business customers?