Cogeco Outage in Thorold South, Ontario

@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

Cogeco sucks

@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

@cogeco down again???

@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

@cogecohelps where can I find information on Cogeco’s new service epico?

@cogecohelps No worries. I managed to track it down. Channel is 438. Recently I was in a Cogeco store & given a hardcopy listing of Epico channels. In fine print it noted the list was current as of 6 Oct 2020🤨 #438 was listed as "SPACE" (the original name of the Sci-Fi channel).

@pluc @cogeco @Videotron In other markets where there's "competition" there is still only one physical grid, though, and one grid operator/maintainer. I have no idea how it works for cable network infrastructure though.

@pmarriott I'm with @cogeco, it's down and @videotron called me to try and convert me. They install generators on their cable boxes on electric posts. Ain't nobody trying to sway my electricity provider

@cogeco I am really sick and tired of going to the outage map for an "updated ETA" only to find a script that just tacks an hour onto the time I checked. We're not morons. Give us real tangible dates/times. Peoples jobs are at stake here. I understand it takes time but be honest with us!

@cogecohelps @cogeco on your reported outage section of your website, it states that no reported outages in my postal code however the internet is still out. Is this common?

@cogeco are there problems in sarnia area tv and internet acting up thx in advance

@cogecohelps @russreedyk That link information is incorrect, my postal code shows "no issues" I haven't had internet access since Saturday morning. So some CORRECT INFORMATION would be greatly appreciate. @cogeco

@cogeco is there an outage in St.Catharine’s, on cushman rd? We’ve been down at my work since around 9am.

@cogeco is there internet outage in Oakville between 3rd and 4th line north of Rebecca?

Hi @cogecohelps @cogeco, according to your reported outages section of your website, it states “no outage detected” in your area. However the internet is still out!