Cogeco Outage Report in Thorold South, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and e-mail.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Cogeco
Cogeco is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map Near Thorold South, Ontario
The most recent Cogeco outage reports came from the following cities: Fonthill, Niagara Falls, Welland, St. Catharines, Thorold and Niagara-on-the-Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Fonthill |
TV | |
| Niagara Falls |
Internet | |
| Welland |
TV | |
| Welland |
Total Blackout | |
| Niagara Falls |
TV | |
| St. Catharines |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Thorold South, Ontario
Latest outage, problems and issue reports in Thorold South and nearby locations:
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Dayna Janzen
(@dayloro) reported
from
Niagara Falls South, Ontario
@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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“Rose City Rebel” Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Sharonne Young
(@sharonne_young) reported
from
St. Catharines, Ontario
Cogeco sucks
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Clean Turf Canada
(@cleanturfcanada) reported
from
St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
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Elango Vanangamudi
(@velango) reported
from
Niagara Falls South, Ontario
@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
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iFLyS🅾️lO
(@ohrigeeta) reported
from
St. Catharines, Ontario
@cogeco down again???
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Hodgy
(@Hodgy1414) reported
from
Thorold South, Ontario
Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Julia
(@Juliciously) reported
@menvael @cogeco Check website for outage with your postal code. Mine says ETA of 9:18 pm. I'm near Sandwich Street
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Berenica
(@justbvee) reported
Anyone else receive a message from Cogeco that problem is fixed but still have no connection?
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sB ClubstaR
(@ClubstxR) reported
@cogeco still no service. And it’s 8 o’clock at night.
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Rose Lynx
(@roselynxthelynx) reported
the internet went out today because someone vandalized the wires and the internet went out a lot last month because cogeco is stupid
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Jack Lace
(@JackLace6) reported
@Mikemmarchand @cogecohelps @cogeco Yeah and after you finely reach cogeco customer Service for a credit they give you a LOUSY $2.00. Shameful and totally disrespectful to say the least. NO CUSTOMER CARE AT ALL. They dont care about their customers
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Michael Marchand
(@Mikemmarchand) reported
@ComputerWhiz_ @cogeco customers PREPAY for the service, when the service goes down it means ive prepaid for a service i did not receive.
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jeff
(@RandomSkeptic) reported
@cogeco Still no service near the University either...
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Jack Lace
(@JackLace6) reported
@cogeco Cogeco customer service definitely needs some improvement to customer care. You gave me a $2.00 discount of of my monthly bill for interrupted services that has happened 3 times in the past month. Bell or Rogers with give one month free for the inconvenience. You give 2 bucks.
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Sean Previl
(@SeanPrevil) reported
@cogeco Any news? Still says 9:18 for restoration but that's about 20 minutes away. Is there any chance we'll get service back before tomorrow?
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Michelle Adams
(@madamsfrancis) reported
@VMediaCSR It's all good. I found out it was a Cogeco outage in Windsor this time.