Cogeco Outage Report in Thorold South, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (66%)
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TV (17%)
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Total Blackout (6%)
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Wi-fi (5%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Thorold South, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Niagara Falls, Fonthill, Welland and Pelham.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
TV | |
| Niagara Falls |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet | |
| Niagara Falls |
Internet | |
| Niagara Falls |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Thorold South, Ontario
Latest outage, problems and issue reports in Thorold South and nearby locations:
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Tiffany Brown
(@Tiffany72888480) reported
@CHCHNews Well day 2 of online learning there was a Cogeco outage so not much learning done
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Stacey H
(@Stacer48) reported
@cogecohelps @Bedrock_Colby @cogeco Don’t open a live chat.. you wait over an hour just to be booted from it once you’re next in line.. ******* service is horrible
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David Harvey
(@davidharvey) reported
Thinking of the customer service reps at Cogeco today. I’m sure they got a lot of abuse. Though I’ve often been unhappy with Cogeco’s services, I know it’s not fault of the people who run social media accounts & answer phones. We’re all edgy. Be kind. @cogeco @cogecohelps
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Joshmathies
(@1joshmathies1) reported
@cogeco Would like to point out the fact that you guys have managed to let a internet outage that is on a week day, that is almost province wide, go untreated for a majority of people since 11 am today. You all need to get it together and realize this is more than a “inconvenience”
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J.Lauko 🇨🇦
(@JaysonLauko) reported
@cogecohelps @cogeco I’ve reset it 6 times in the last 2 hours, this isn’t a fix
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@eliteuser26 Cogeco across Ontario was down for 3+hours
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Deedee
(@cb_booboo) reported
@cogecohelps @cogeco Hello Cole, I have rebooted many times and is still not working.
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Sarah
(@SLBM2006) reported
@cogecohelps @servicesdown_ @cogeco Thanks for your message. Unfortunately I have had to call cogeco at least 3 x per week with issues & dealt w an obnoxious tech person last night. Just frustrating when my work is all done online. But - we figured it out today & I’m looking forward to a better day tomorrow!
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sarah
(@sarlynn22) reported
@cogeco Funny how it became resolved once the school day ended and people’s need for the internet went down
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AdamBJuve
(@BerubeAdam) reported
Still down in Burlington since this AM @cogeco