Cogeco Outage Report in Thorold South, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (57%)
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TV (20%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near Thorold South, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Welland and Vineland Station.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
TV | |
| Fonthill |
Total Blackout | |
| Fonthill |
TV | |
| Niagara Falls |
||
| Welland |
Wi-fi | |
| Welland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Thorold South, Ontario
Latest outage, problems and issue reports in Thorold South and nearby locations:
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Clean Turf Canada
(@cleanturfcanada) reported
from
St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Sharonne Young
(@sharonne_young) reported
from
St. Catharines, Ontario
Cogeco sucks
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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iFLyS🅾️lO
(@ohrigeeta) reported
from
St. Catharines, Ontario
@cogeco down again???
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Leslie Saker
(@lesliesaker) reported
As usual @cogeco is having an hours long outage affecting all services. As usual call us back when our crap service resumes to be inconvenienced again to get a credit. How can your service possibly be this bad.
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hockeynut
(@snowmanonfire) reported
@cogeco I pay for 1 terabyte I don’t like your fking pods which show full signal at 20 mesgbits that’s a con then limiting how many devices wtf tech savvy is cheaper I can put my own Equipment and your pods are junk your marketing team pulled out of their ***.
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Frank Newman
(@FrankNe28966290) reported
@cogeco a truck comes down our street rips all the overhead lines out. I get told they will send someone Friday? Unacceptable!!! Maybe my brief time with cogeco will come to an end.
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Dave C
(@SeriousCrayon) reported
@cogeco you know how you get people to pirate television content. Don't support the TV apps. @City_tv what's the deal with not having access to your app through Cogeco?
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Rena 🦊 No ******* Thanks
(@RenaKunisaki) reported
🤔 what a coincidence that a Cogeco ad on Bell TV was randomly filled with glitches, like you'd have with signal dropout... yet no other content is affected...
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Steph
(@officialstephhx) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!
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Jenna
(@Jenn18550648) reported
@cogeco Please change your hold music, people with sensory issues can not listen to that especially waiting on hold for 30 mins or more
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Scott Miller 🇨🇦
(@Prophet12_ca) reported
Cogeco just confirmed service is down in the area. Ontario Hydro is working on it. Hopefully sooner than later.
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midcenturygirl
(@midcenturyape) reported
@CircularLogic89 @RogersHelps @cogeco I guess that explains why their Service is so lacking. If there’s no other provider, who cares if the service is any good? There’s other options besides cable. She doesn’t need internet.
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Mike McIntosh
(@mikemcintosh12) reported
@cogeco @cogeco you have the worst service and equipment . Literally every day I have issues with the EPICO and internet . I constantly have to reset the modem and EPICO box , like ever day . It literally never works when needed . An appointment with a technician is a two week wait