Cogeco Outage Report in Thorold South, Ontario
Why is my Cogeco service not working?
No problems detected
If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
Problems in the last 24 hours in Thorold South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (56%)
- TV (24%)
- Total Blackout (8%)
- Wi-fi (6%)
- E-mail (4%)
- Phone (3%)
Live Outage Map Near Thorold South, Ontario
The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland, and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara Falls
|
Internet | 10 days ago |
|
Niagara Falls
|
24 days ago | |
|
Niagara-on-the-Lake
|
TV | 1 month ago |
|
Welland
|
TV | 1 month ago |
|
St. Catharines
|
TV | 2 months ago |
|
St. Catharines
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Thorold South, Ontario
Latest outage, problems and issue reports in Thorold South and nearby locations:
-
⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
-
Lori Littleton (@littletonstc) reported from St. Catharines, Ontario@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
-
MrJMe (@MrJMe) reported from Niagara Falls South, Ontario@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
-
HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
-
Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
-
Martin (@martninblack63) reported from St. Catharines, Ontario@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
-
Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
-
Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
-
DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
-
Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
-
lyn nottingham (@LynNottingham) reported from Thorold South, Ontario@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
-
Lisa Gibson (@lisol_18) reported from Welland, Ontario@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
-
Don Crocock (@dcrocock) reported from St. Catharines, OntarioC’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
-
Dave Schulz (@daveschulz) reported from Pelham Centre, OntarioIf your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
-
Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
-
Martin (@martninblack63) reported from St. Catharines, Ontario@cogeco Wifi down in North St Catharines.....
-
MrJMe (@MrJMe) reported from Niagara Falls South, Ontario@cogecohelps where can I find information on Cogeco’s new service epico?
-
Sylvia Bolle (@SylviaBolle) reported from Thorold South, OntarioPeople warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
-
Randy Wardrope (@RandyWardrope) reported from Welland, Ontario@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
-
DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Tobias Carryer (@tobiascarryer) reported@cogeco Here's how to fix it on Mac: Settings > Network Click on Wi-Fi on the left. Click "Advanced..." on the bottom right. Click DNS at the top. Click the plus sign on the bottom left under "DNS Servers". Type 8.8.8.8 Do it again for 8.8.8.4 "OK" and "Apply"
-
import { phil } from 'miller' (@philmillman) reported@toddycoupe @neverfever @outagedetect I had to do it in my modem/router since my mesh WiFi was failing with the broken DNS. If you're using the Cogeco WiFi you should be able to set on either laptop or router.
-
🇨🇦 Canada ❤ 🇺🇸 🇩🇪 🇦🇺 (@WayneBHay) reported@cogeco Lockdown, people working from home, internet goes down.. Will you discount next month's bill? People now have to use their data plans on their phones to get things done 🤔
-
oskingpin (@oskingpin) reported@justincooke182 @cogeco Curious as to why changing the DNS resolves the issue. Does it imply that the issue is not with the internet service, rather it's with Cogeco's DNS gateway? Or do you think they took down their DNS gateway to look into an issue with their service?
-
WH1TE__FANG (@WH1TE__FANG723) reported@cogecohelps switching to another company as soon as this outage comes back and dealing with customer service. Thanks a lot. A days work, gone thanks to cogeco internet and phone provider.
-
God Loves You (@Iama__Christian) reported@cogecohelps I live in St. Catharines Ontario my Cogeco wifi is not working I unplugged it and reset my desktop after I plugged everything back in.
-
Benjiman Power (@BenjimanPower) reported@cogeco The issue appears to be related to DNS servers - if you set your DNS servers to Google's Public DNS your service may work. DNS server: 8.8.8.8, 8.8.4.4
-
Jaapie (@Jaapie) reported@Cogeco. Service has been down since 10 AM in Brockville.
-
Hamilton FASD (@HamiltonFASD) reported@cogeco Any idea on timing for resolving the lack of service? Also perhaps listing the areas affected?
-
cupcake (@divadee_43) reported@cogeco thanks for your crap internet. Makes working and remote learning from home impossible. Im canceling. You can take your overpriced internet and shove it up your ***.