Cogeco

Cogeco Outage Report in Thorold South, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold South, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thorold South, Ontario 03/23/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (25%)

    TV (25%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Thorold South, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland and St. Catharines.

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City Problem Type Report Time
CanadaNiagara Falls E-mail
CanadaNiagara-on-the-Lake TV
CanadaWelland TV
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet

Community Discussion

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Cogeco Issues Reports Near Thorold South, Ontario

Latest outage, problems and issue reports in Thorold South and nearby locations:

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • YMCANiagara YMCA of Niagara (@YMCANiagara) reported from St. Catharines, Ontario

    Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • Gillian2Point0 👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, Ontario

    COGECO WIFI IS DOWN (NORTH END ST CATS)

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • AuthorJenniferD Jennifer DeBruin (@AuthorJenniferD) reported

    @cogeco service is getting worse all the time. We are up and down like a yo yo. Over the last few years it's been one thing after another. Ugh. Guess we're going back to Bell.

  • FletcherSpencer Spencer Fletcher (@FletcherSpencer) reported

    @RogersHelps So your **** up is going people scammed now. Amazing can't wait for you to take $5 of my bill. I'm talking Bell and Cogeco tomorrow to see what they have to offer me. Anything is better the Rogers at the moment.

  • nikgazcs2 Nick Gazerro: Part 2 (@nikgazcs2) reported

    @SmileyYYC @RogersHelps Yes. You want TV? You want internet? You want a provider that cares about you and would never leave you without internet for more than one day? Cogeco provides all of that. It seems like you work for Rogers, because I was surprised when you said no to Cogeco.

  • fishcreekbeer Fish Creek Brewing Co. (@fishcreekbeer) reported

    @SamyiMo @TheBeaverton Clearly they should have redundancies. The fact Bell, TELUS, Shaw, Cogeco, Videotron, Sasktel, etc. already exist didn’t prevent Interac’s service from going down. How would another 5, 10 or 100 competitors have?

  • 11681wolfman Lonewolf_1681 (@11681wolfman) reported

    @JacobPacheco6 Do you have Cogeco service where you live?? They have pretty good service

  • ZororayiM @Donald J Tantrum 🍼 (@ZororayiM) reported

    .@CRTCeng given the dismal failure by .@Rogers aka Robbers to address a countrywide outage (72 hrs and counting just check the tweets on their support handle), will you please step in and prevent the Cogeco merger. We need more not less competition.

  • KevinHenahan Kevin Henahan (@KevinHenahan) reported

    @AboutRogers The evening of the service outage, I received my Rogers bill for cellphone and data. The bill came by email. Fortunately, or unfortunately, my home internet provider is Cogeco, so I had internet. Hope your merger with Shaw goes through ok. Vote yourself a big bonus if it does.

  • stephswitzer Stephanie Switzer (@stephswitzer) reported

    @Middleaged75 @CheriDiNovo @Rogers I also have split services. Cogeco for the internet and Rogers for Cell Service.

  • boileaupa Philippe Boileau 🇲🇶 (@boileaupa) reported

    @nspector4 Videotron will go national. They are not as good as Cogeco in customer service but they are way way better than Rogers and Bell.

  • HomeWorldof worldof_home 🌸 (@HomeWorldof) reported

    @Eliza021502 @sunlorrie @TELUSsupport We have Telus cellphones and Cogeco internet, no issues.