Cogeco Outage Report in Thorold South, Ontario

Problems in the last 24 hours in Thorold South, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (56%)
• TV (24%)
• Total Blackout (8%)
• Wi-fi (7%)
• E-mail (4%)
• Phone (3%)

Live Outage Map Near Thorold South, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland, and St. Catharines.

City	Problem Type	Report Time
Niagara Falls	Internet	8 days ago
Niagara Falls	E-mail	22 days ago
Niagara-on-the-Lake	TV	1 month ago
Welland	TV	1 month ago
St. Catharines	TV	2 months ago
St. Catharines	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Thorold South, Ontario

Latest outage, problems and issue reports in Thorold South and nearby locations:

• 
  Lori Littleton (@littletonstc) reported 4 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

• 
  Nathalie Lavoie (@nlavoie42) reported 4 minutes ago from Niagara Falls South, Ontario

  @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

• 
  MrJMe (@MrJMe) reported 6 minutes ago from Niagara Falls South, Ontario

  @cogecohelps where can I find information on Cogeco’s new service epico?

• 
  lyn nottingham (@LynNottingham) reported 7 minutes ago from Thorold South, Ontario

  @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

• 
  Robert Lewis II (@TheRobertLewis8) reported 9 minutes ago from Welland, Ontario

  @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

• 
  DragonHombre the Kingbeing (@dragon_hombre) reported 10 minutes ago from Niagara Falls South, Ontario

  @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

• 
  Lisa Gibson (@lisol_18) reported 16 minutes ago from Welland, Ontario

  @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

• 
  Sharonne Young (@sharonne_young) reported 23 minutes ago from St. Catharines, Ontario

  Cogeco sucks

• 
  MrJMe (@MrJMe) reported 28 minutes ago from Niagara Falls South, Ontario

  @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

• 
  HI-Niagara Falls (@HINiagaraHostel) reported 29 minutes ago from Niagara Falls South, Ontario

  @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

• 
  Tammy Duncan (@tamduncan) reported 31 minutes ago from St. Catharines, Ontario

  @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

• 
  Plastic Geordie (@geordie_plastic) reported 36 minutes ago from Pelham Centre, Ontario

  @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

• 
  Remy Zanotto (@remyzanotto) reported 36 minutes ago from St. Catharines, Ontario

  @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

• 
  Dave Schulz (@daveschulz) reported 41 minutes ago from Pelham Centre, Ontario

  If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

• 
  Randy Wardrope (@RandyWardrope) reported 45 minutes ago from Welland, Ontario

  @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

• 
  Lori Littleton (@littletonstc) reported 51 minutes ago from St. Catharines, Ontario

  Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

• 
  Clean Turf Canada (@cleanturfcanada) reported 54 minutes ago from St. Catharines, Ontario

  @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

• 
  Don Crocock (@dcrocock) reported 56 minutes ago from St. Catharines, Ontario

  C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

• 
  DragonHombre the Kingbeing (@dragon_hombre) reported 56 minutes ago from Niagara Falls South, Ontario

  @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

• 
  iFLyS🅾️lO (@ohrigeeta) reported 59 minutes ago from St. Catharines, Ontario

  @cogeco down again???

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Donald McKay (@Donald_McKay) reported 6 minutes ago

  @ppreville @Ptbo_Canada @cogeco I have Cogeco as well, was perplexed when my google wifi was working and wired was not. Google wifi uses Google's DNS. Seems like they are using a bad DNS server. If you are on windows try opening command prompt and typing ipconfig/flushdns.

• 
  Laura (@laurabuisman) reported 9 minutes ago

  Poor @cogeco having a rough week

• 
  AD (@oceaneyes78) reported 11 minutes ago

  @cogecohelps @cogeco Will a credit be applied to my account considering services were down a few times this week and its impossible to get through to you over the phone?

• 
  chris toreos (@ImToreos) reported 13 minutes ago

  Internet is back for now. If this issue is not "ACTUALLY FIXED" as per what Cogeco has said, i'll 100% be leaving this company in the dirt.

• 
  prairie dog (@jrod29690006) reported 14 minutes ago

  @ihoplad @cogeco Now I'm really thinking about switching service providers

• 
  𝗠𝗶𝗸𝗲 𝗚𝗮𝗿𝗿𝗲𝘁𝘁 (@THEMikeGarrett) reported 15 minutes ago

  Probably another bad day to be working in Cogeco cx service. Be nice folks, the people manning those channels are trying to be helpful, it's not THEIR fault your internet is down.

• 
  VS (@Veruka7salt) reported 16 minutes ago

  @cogeco Sure I get it everyone on line now... but maybe our accounts should be credited bc of no internet service, we pay enough.

• 
  MacS (@Claddagh_09) reported 19 minutes ago

  @cogeco Out each day this week after Tuesday’s intermittent issues at around 10 am in Georgetown.

• 
  Maztik (@Maztik1) reported 22 minutes ago

  @cogeco All the service providers have been DDOS’d they’ve been attacked by hackers, not their fault folks these things happen

• 
  𝕄𝕚𝕝𝕠𝕤 𝔻𝕦𝕟𝕛𝕚𝕔 (@mdunjic) reported 27 minutes ago

  @OGkwlfca @cogeco Experiencing the same issue - unable to access @cogeco Tech Support phone line ... constantly busy