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Cogeco

Cogeco Outage Report in Thorold South, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Thorold South, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 57% Internet (57%)
  • 23% TV (23%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map Near Thorold South, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland, and St. Catharines.

CityProblem TypeReport Time
Niagara Falls Internet 11 days ago
Niagara Falls E-mail 25 days ago
Niagara-on-the-Lake TV 1 month ago
Welland TV 1 month ago
St. Catharines TV 2 months ago
St. Catharines Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Thorold South, Ontario

Latest outage, problems and issue reports in Thorold South and nearby locations:

  • remyzanotto
    Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • dcrocock
    Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • Niagara_411
    ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • Niagara_411
    ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

  • TheRobertLewis8
    Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • SylviaBolle
    Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • HINiagaraHostel
    HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • daveschulz
    Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • tamduncan
    Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • geordie_plastic
    Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • nlavoie42
    Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • lisol_18
    Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • RandyWardrope
    Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • Niagara_411
    ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • VanDutch18
    Matt Van Helvert (@VanDutch18) reported

    @cogecohelps Your commercial support is a joke and your techs are useless. The tech actually told me to call back later because it was too early for him to help me. Get it together Cogeco.

  • CamilaUriona
    Camila (@CamilaUriona) reported from Milton, Ontario

    @cogeco what’s going on today???? I can’t work. Unstable internet. On and off all morning!

  • klazerman10
    Jeff Klazer (@klazerman10) reported

    Hey @cogeco I really enjoy being on hold for 30 mins getting passed over to 4 departments and then being cut off. Just want my tv to work. Nice customer service

  • hijibijihulo
    Gammaxene on your arrogance & vanity (@hijibijihulo) reported

    @cogecohelps @cogeco I am just too disgusted with Cogeco internet. Always thought Comcast was the worst.... You guys beat Comcast by a mile

  • AreYouK57971809
    Are You Kidding Me (@AreYouK57971809) reported

    @cogecohelps ordered your new Epico service, was supposed to have all the equipment arrive today. It didn’t. But Cogeco turned off my current TV service regardless to make the switch. Only nothing switch too. Brutal Service. Now 2 days w no TV services.

  • RoseGoldQueen9
    Accessible Beauty with Rose Gold (ABRG) (@RoseGoldQueen9) reported

    @cogecohelps @cogeco Yeah your customer help is down too

  • i0zzyi
    Ozzy (@i0zzyi) reported

    @giantpandaTV @cogeco Great customer service

  • SLAP_Train
    The SLAP Train (@SLAP_Train) reported

    My ongoing internet issues with cogeco will now not be fixed until July 2021 LMFAOOOOOO like what ,, been waiting a year already FIX YOUR UPLINK NODES ALREADYYYYYYY @cogeco absolutely terrible turnaround times on these “so called fixes I keep hearing about” 👎

  • OnlyRealMrWhite
    YᎾᏌᎡ'Ꮪ ᎢᎡᏌᏞY ᎷᎡᏔᎻᏆᎢᎬ (@OnlyRealMrWhite) reported

    @SLAP_Train @cogeco Covid 19 problems

  • dgiles6
    Don Giles (@dgiles6) reported

    @cogeco Last week I called in to get a price reduction, which I did plus an upgrade to my Internet. A new Modum was to be received on Thursday, not received. Now my phone is not working, no dial tone. Phone number 613-968-2938....82 Gavey St. Belleville Ont. Cell 613-885-2333