Cogeco

Cogeco Outage Report in Thorold South, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold South, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thorold South, Ontario 11/01/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Thorold South, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Niagara-on-the-Lake, Niagara Falls and Welland.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaNiagara-on-the-Lake E-mail

Community Discussion

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Cogeco Issues Reports Near Thorold South, Ontario

Latest outage, problems and issue reports in Thorold South and nearby locations:

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • Gillian2Point0 👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, Ontario

    COGECO WIFI IS DOWN (NORTH END ST CATS)

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • boileaupa Philippe Boileau 🇲🇶 (@boileaupa) reported

    @nspector4 Videotron will go national. They are not as good as Cogeco in customer service but they are way way better than Rogers and Bell.

  • FletcherSpencer Spencer Fletcher (@FletcherSpencer) reported

    @RogersHelps So your **** up is going people scammed now. Amazing can't wait for you to take $5 of my bill. I'm talking Bell and Cogeco tomorrow to see what they have to offer me. Anything is better the Rogers at the moment.

  • addp99 addp99 (@addp99) reported

    @Zoe34006277 @RelaxingPhrog Definitely not stabilizing today imo, might just have to switch to Bell or Cogeco if this issue persists.

  • ScaniGryph Scani, fast birdcat (@ScaniGryph) reported

    @DrWildlife TekSavvy basically has their hands tied because they don't own their own infrastructure. We've had enough of the Cogeco service that they rely upon here, and are going to swapping away from them this coming week.

  • Newf_RW Rodney White 🇨🇦 🇺🇦 (@Newf_RW) reported

    @Emarie110265 We have Cogeco internet and a streaming box, no issues!

  • JCristoveanu jccb52 (@JCristoveanu) reported

    @UnrealReilly @merry123459 If Cogeco went down then you'd be affected too. All these bigger telecoms are vulnerable; the smaller ones are b/c they piggyback onto the big ones! That's why yesterday some other carriers were also down b/c they use Rogers network. I'm w Bell but I don't think I'm any safer.

  • KevinHenahan Kevin Henahan (@KevinHenahan) reported

    @AboutRogers The evening of the service outage, I received my Rogers bill for cellphone and data. The bill came by email. Fortunately, or unfortunately, my home internet provider is Cogeco, so I had internet. Hope your merger with Shaw goes through ok. Vote yourself a big bonus if it does.

  • Liannabelle88 Liannabelle FYMM (@Liannabelle88) reported

    @startca My WiFi has been unaffected through this (over cogeco) but now it's out? Is there a new outage as this isn't related to the Rogers issue.

  • saypoptics ✧ juni! ✧ (@saypoptics) reported

    @yaepotchi FRRR whenever my internet goes down (cogeco) i can still listen to spotify so i dont go insane JDHFJ

  • saypoptics ✧ juni! ✧ (@saypoptics) reported

    @yaepotchi FRFR .. . as bad as cogeco is im GLAD im on it rn FJDHFHDJ