Cogeco

Cogeco Outage Report in Thorold South, Ontario

No problems detected

If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold South, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thorold South, Ontario 01/24/2025 12:40

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (23%)

    TV (23%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Thorold South, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Welland, Thorold, St. Catharines, Fonthill and Niagara-on-the-Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaNiagara Falls Internet
CanadaNiagara Falls Internet
CanadaWelland TV
CanadaWelland Internet
CanadaNiagara Falls TV
CanadaThorold Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Thorold South, Ontario

Latest outage, problems and issue reports in Thorold South and nearby locations:

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • shutterfriend Ken (@shutterfriend) reported

    @cogeco Disappointed, had to wait two additional days to get my new equipment and now they say I have to wait 2-3 days because the request to add Epico service to my account hung and now another team needs to fix, errrrrr

  • coachstake41 Coach Crewe (@coachstake41) reported

    Not sure what’s worst tonight, the @Raptors start to this game or my @cogeco connection. Makes for a very frustrating viewing experience!

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    You know what would be nice?? if cogeco, probably the worst cable company I've ever delt with could supply cable with out dropping lines, limited unlimited wifi. Mostly stop selling garbage and lying about the quality. Buyer beware. now sound sync. horrible.

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    come on cogeco. get your **** together. Syncronize your pic and sound. Buyer beware. The worst if you can call it cable provider ever.

  • tearexmama Tea Rex 🍁🍵🦖🧶🛼 (@tearexmama) reported

    @sassinak I literally had the Cogeco guy try to stop me from leaving for another service provider by telling me that when traffic is high they throttle the "renters" to give priority to their top customers. I assume that Rogers works the same shady way

  • FinerSideTravel Finer Side of Travel (@FinerSideTravel) reported

    @Hits4Kyle @cogeco This is why I won’t switch to Cogeco when their cell service launches. Imagine if that we’re down too right now…

  • andilovehervvc Lauren Elizabeth (@andilovehervvc) reported

    @cogeco What’s going on w Oakville. Is there an outage as of the last hour?

  • DjaMon777 DjaMon💫 (@DjaMon777) reported

    @Bell_Support Unrelated, but very pertinent... Repair is a joke. A 3rd party contractor eff'd-up our condo's main cable box yesterday, leaving all Bell and Cogeco customers without service. Cogeco had THEIR techs here in 30 mins, and within 2 hrs service was restored. 1/3

  • cathydain cathy dain (@cathydain) reported

    In Ontario, can anyone recommend an internet provider? I have cogeco, have to pay for tv and never use it. Prefer just to pay internet. It's too expensive! Suggestions?

  • collvey77 collvey77 (@collvey77) reported

    I can’t believe that @cogeco finds it acceptable to make customers wait four days to fix a service outage caused by their “maintenance.” No internet and no cable, but wait four days for service. Easier said than done when you work from home.