Cogeco Outage Report in Thorold South, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Cogeco
Cogeco is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (63%)
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TV (18%)
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Wi-fi (7%)
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E-mail (5%)
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Total Blackout (4%)
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Phone (3%)
Live Outage Map Near Thorold South, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Welland, Niagara-on-the-Lake and Niagara Falls.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Phone | |
| Welland |
Internet | |
| Niagara-on-the-Lake |
Internet | |
| Niagara Falls |
TV | |
| St. Catharines |
Internet | |
| Welland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Thorold South, Ontario
Latest outage, problems and issue reports in Thorold South and nearby locations:
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Robin
(@Robin40313867) reported
@OpenMediaOrg @TorontoStar @OpenMediaOrg Didn't Toronto do same in 2006 with Toronto Hydro OneZone? City sold it to Cogeco (41% Rogers owned). It was free, then cheap, then killed by big 3. I smell something very fishy - there's hidden agenda - tax $ to build network then sell to big 3 again?
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Martin R
(@froggerlax) reported
@cogecohelps @cogeco to watch Sens game tonight am I going to have to guess the channel that doesn’t show up in my guide or have you fixed the issue. We are 3 weeks into season so get it together.
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FoodieKenobi/Pink Pasta
(@FoodieKenobi) reported
@AureliaCotta @perreaux I changed to Cogeco and things have been much better. Tired Bell trying to make me pay for a new modem and unclear that was the issue.
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Michael Marchand
(@Mikemmarchand) reported
@cogecohelps ever since the province wide shut down after xmas my internet connection is absolutely pathetic. I expect a refund on my bill from when the internet was out province wide and ALL outages on cable AND internet since. if cogeco does not take it off my bill I will!
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Robin
(@Robin40313867) reported
@OpenMediaOrg @TorontoStar @OpenMediaOrg Didn't Toronto do same in 2006 with Toronto Hydro OneZone? City sold it to Cogeco (41% Rogers owned). It was free, then cheap, then killed by big 3. I smell something very fishy - there's hidden agenda - tax $ to build network then sell to big 3 again?
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Abigail Academic
(@AbiAcad) reported
@cogecohelps @cogeco Microsoft is telling me my signal is weak, but I’m hard wired to Ethernet. Is there a problem in Windsor west?
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Peter Kirkpatrick
(@pkirkpatrick) reported
.@cogeco interested in potentially switching to Epico service but I understand that the pricing listed on your site is not available to existing customers like myself. Only new. Is this true? No help for loyal customers?
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Dina Pugliese-Mirkovich
(@DinaPugliese) reported
@tony_geraci @BTtoronto Is it cogeco service Tony? Just our channel or all?
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PatrickKinsie
(@PatrickKinsie) reported
@cogecohelps tethered my laptop to my (Rogers) phone since my @cogeco internet has been unstable for several days and will not support a zoom call for more than a couple minutes at a time. I’m in Oakville, working from home. This cannot continue.
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🗼TowerGuy🌲
(@tower_Guy) reported
@lawrence_eta Please reach out to discuss my experience working for Toronto Hydro Telecom before it was sold to Cogeco. There is a smart way to help that does not duplicate resources.