Cogeco outages and service status in Thorold South, Ontario

Problems in the last 24 hours in Thorold South, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thorold South, Ontario

The most recent Cogeco outage reports came from the following cities: Welland, St. Catharines, Niagara Falls, and Niagara-on-the-Lake.

City	Problem Type	Report Time
Welland	Wi-fi	15 hours ago
St. Catharines	TV	3 days ago
St. Catharines	TV	3 days ago
Niagara Falls	Internet	1 month ago
Niagara Falls	E-mail	2 months ago
Niagara-on-the-Lake	TV	2 months ago

Nearby cities with recent reports

Community Discussion

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Cogeco Issues Reports Near Thorold South, Ontario

Latest outage, problems and issue reports in Thorold South and nearby locations:

• 
  YMCA of Niagara (@YMCANiagara) reported 7 minutes ago from St. Catharines, Ontario

  Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

• 
  Randy Wardrope (@RandyWardrope) reported 7 minutes ago from Welland, Ontario

  @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

• 
  Hodgy (@Hodgy1414) reported 15 minutes ago from Thorold South, Ontario

  Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

• 
  ⚠️Niagara 411 News⚠️ (@Niagara_411) reported 16 minutes ago from St. Catharines, Ontario

  Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

• 
  Dave Schulz (@daveschulz) reported 16 minutes ago from Pelham Centre, Ontario

  If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

• 
  Lori Littleton (@littletonstc) reported 18 minutes ago from St. Catharines, Ontario

  Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

• 
  Don Crocock (@dcrocock) reported 20 minutes ago from St. Catharines, Ontario

  C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

• 
  Martin (@martninblack63) reported 20 minutes ago from St. Catharines, Ontario

  @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

• 
  DragonHombre the Kingbeing (@dragon_hombre) reported 25 minutes ago from Niagara Falls South, Ontario

  @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

• 
  Robert Lewis II (@TheRobertLewis8) reported 26 minutes ago from Welland, Ontario

  @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

• 
  MrJMe (@MrJMe) reported 27 minutes ago from Niagara Falls South, Ontario

  @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

• 
  MrJMe (@MrJMe) reported 27 minutes ago from Niagara Falls South, Ontario

  @cogecohelps where can I find information on Cogeco’s new service epico?

• 
  Sharonne Young (@sharonne_young) reported 33 minutes ago from St. Catharines, Ontario

  Cogeco sucks

• 
  Stephan Yawny (@StephanYawny) reported 33 minutes ago from Welland, Ontario

  @cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

• 
  Plastic Geordie (@geordie_plastic) reported 39 minutes ago from Pelham Centre, Ontario

  @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

• 
  Lisa Gibson (@lisol_18) reported 41 minutes ago from Welland, Ontario

  @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

• 
  Clean Turf Canada (@cleanturfcanada) reported 44 minutes ago from St. Catharines, Ontario

  @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

• 
  Dayna Janzen (@dayloro) reported 47 minutes ago from Niagara Falls South, Ontario

  @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

• 
  DragonHombre the Kingbeing (@dragon_hombre) reported 51 minutes ago from Niagara Falls South, Ontario

  @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

• 
  ⚠️Niagara 411 News⚠️ (@Niagara_411) reported 58 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cogeco (@CogecoQC) reported 6 minutes ago

  @RogerCoutu22272 There has been no mentions of a mass credit for the outage. If you'd like your situation studied, I would give us a call. Francis - Cogeco

• 
  Jeremy- Now what? (@Bubba_76) reported 10 minutes ago

  @TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it

• 
  Chuck Felsea (@pissinoffthe) reported 12 minutes ago

  @NoSleevesGaming @cogeco Sorry man, that sucks. Brutal. FYI, the most fun thing about playing this game is Friday pre-content hype in your stream lol.

• 
  Ross dahlberg (@dahlberg_ross) reported 17 minutes ago

  @NoSleevesGaming @cogeco Dang, that sucks was looking forward to the stream. I’ll watch out for your recap video.

• 
  Karen Favaro (@FavaroKaren) reported 28 minutes ago

  @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

• 
  Bradsports (@Bradsports2) reported 29 minutes ago

  @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

• 
  Erik Boivin (@tattooPeel) reported 30 minutes ago

  IM SO PISSED OFF AT GITHUB the copilot they offer with no protection to users is badly corrupted! destroyed and creates viruses in my networks killed 2 modems from cogeco and 15 pcs in one go! AI is bad! it can kill us before we even realise there was a problem

• 
  adam (@24k_adam) reported 30 minutes ago

  They’re calling it the worst internet provider of all time! It’s called Cogeco and it’s absolutely terrible.

• 
  Therese (@theresemacdona6) reported 30 minutes ago

  @cogeco Anyone out there have trouble with Cogeco? We left Bell and went with them in Dec. Having nothing but problems. Live in southwestern Ontario. Any suggestions?

• 
  Denise H (@Nisey7708) reported 31 minutes ago

  @cogeco What was the issue?