Cogeco outages and service status in Thorold South, Ontario
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Full Outage Map
- Cogeco generated 0 outage signals in the last 24 hours around Thorold South, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (67%)
- Internet (33%)
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Thorold South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thorold South, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Niagara-on-the-Lake, Niagara Falls, and Welland.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines
|
Internet | 20 days ago |
|
Niagara-on-the-Lake
|
TV | 23 days ago |
|
Niagara Falls
|
TV | 23 days ago |
|
Welland
|
Wi-fi | 1 month ago |
|
St. Catharines
|
TV | 1 month ago |
|
St. Catharines
|
TV | 1 month ago |
Community Discussion
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Cogeco Issues Reports Near Thorold South, Ontario
Latest outage, problems and issue reports in Thorold South and nearby locations:
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Hodgy (@Hodgy1414) reported from Thorold South, OntarioHey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
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Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Sylvia Bolle (@SylviaBolle) reported from Thorold South, OntarioPeople warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, OntarioCOGECO WIFI IS DOWN (NORTH END ST CATS)
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Lori Littleton (@littletonstc) reported from St. Catharines, Ontario@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Nishant (@nishantvatsal) reported from Niagara-on-the-Lake, Ontario@cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?
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Randy Wardrope (@RandyWardrope) reported from Welland, Ontario@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario@cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
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Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario@cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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MrJMe (@MrJMe) reported from Niagara Falls South, Ontario@cogecohelps where can I find information on Cogeco’s new service epico?
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MrJMe (@MrJMe) reported from Niagara Falls South, Ontario@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Stephan Yawny (@StephanYawny) reported from Welland, Ontario@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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“Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, OntarioShoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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RealStevenJames (@RealStevieJames) reported@cogeco your support system has to be one of the worst. I have no internet to complete my work. I’ve spend an hour and half troubleshooting and trying to call. I was disconnected 2 times so I used to app to speak with support on there. Lucky me, that convo dropped too. Call me!
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a j s b (@Brooksajsb) reported@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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Dr. Robert Aucoin (@RobertAucoin13) reportedI spend more time on the phone with @cogeco these days than people from my own family. @cogeco sucks. Do better
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Katie Patterson (@PattersonKatiee) reported@__m3lisssa No I don't pay for it. But I do have sportsnet with my cogeco package and used my cogeco login
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Dom (@Dom_Posts) reported@MinorityFinge @blunt_always @andyalbertan eBox you can get Bell 1Gbs service for about 40$ just not backed by the same support Bell offers. Multiple other loval brands piggy back the Cogeco line due to laws and undercut them, again with worse service. Rogers is practically a none option their service sucks so often
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Scott Dillon (@dillon4412) reported@cogecohelps That's problem with Cogeco. You don't listen. I should get the Detroit feed every night. It makes no sense. I get the Colorado feed. I live a hour from Detroit. I complain a week or so ago. Cogeco switch to the Detroit feed. So I know Cogeco can put on whatever feed they want.
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Alfred E. Newman (@notsobigkahuna) reportedCogeco doesn’t help.
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Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported@cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?
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Jason Bedell (@JasonBEDELL1) reportedNice that @cogeco would lets us watch 5 innings of the tigers. Then it goes off. Worst company ever
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Mark Goldberg (@Mark_Goldberg) reportedFrederic Perron, @cogeco CEO tells @scotiabank conference they are looking to stabilize US customer trends, focus on cash generation. With Canada, creating better cash flow. Even with sizeable dividend (5.4%), he says company has $400M cash, sizable for a $3B company