Cogeco Outage Report in Thorold South, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (62%)
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TV (20%)
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Wi-fi (7%)
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E-mail (4%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map Near Thorold South, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Welland, Niagara-on-the-Lake and Niagara Falls.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
TV | |
| Welland |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
Phone | |
| Welland |
Internet | |
| Niagara-on-the-Lake |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Thorold South, Ontario
Latest outage, problems and issue reports in Thorold South and nearby locations:
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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👑 Queen Mademoiselle Gigi 👑
(@Gillian2Point0) reported
from
St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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YMCA of Niagara
(@YMCANiagara) reported
from
St. Catharines, Ontario
Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Denise (She/Her) 🇨🇦🏴
(@dbydand) reported
@LisaLaFlamme_ I deleted the CTV app today and turned off my recording for the evening news. @BellMediaPR Horrible way to let a long-time dedicated employee go. These last six years have been a nightmare, and watching Lisa comforted us. The next step is switching from Bell to Cogeco. 👎🏻
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Kim
(@khubbard479) reported
@habwilly @cogeco We are out to Bill. 24 hours now 😡. I’ll call tomorrow to see what they will do to compensate for loss of service
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Carnelian Duggan
(@Dubhagan) reported
I had them for home phone when I first lived on my own mid-00s, but switched to Cogeco when they added that service, then finally ditching it when I finally got a cell phone. Always been with Cogeco for cable and internet, and Koodo for cell phone.
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Sarfan 🇨🇦🇺🇦
(@sarnfan) reported
@BellMediaPR Out on Bell. Cogeco for me. Treatment of Lisa LaFlamme was horrible.
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oaktree
(@mapleleaf001) reported
@cogeco Claim up to 1gbps network but actually 30mbps. Epic sales. I am too lazy to switch but one day I have time I will.
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John Kube
(@jpkube) reported
@cogeco Who is at fault when the picture is widened so much that the sides of the picture is cut off? It's a widescreen picture expanded to fit the full screen. Buffalo channels are bad for this here in Peterborough. Right now it's CP24 News on CFTO.
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Bill Richardson🍁🍁🌈🌊
(@habwilly) reported
@cogeco is a joke. No TV, no WiFi This time 24 hrs, 3rd time in a month service goes out. Every month , here is your bill for our garbage service, but never an offer of discount for services not received.
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Brian Hanlon
(@BrianHa56775269) reported
@DanielleGraham My complaint is no way near as terrible as the way Mrs. Graham was treated but still another way bell has proved they are one of the worst companies in Canada. We canceled our bell non service and went with Cogeco only to have bell call Cogeco and cancel our hook up with them!!!
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Eva Egron-Polak
(@eegronpolak) reported
@cogecohelps By error I paid online more than 300 $ to Cogeco. I don’t owe anything to Cogeco. How can I get this money back? I have the screen shot of the payment from an account I have jointly with my mom. Thanks for your help.
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Stefania
(@MrsLifeson) reported
It amazes me how many “outages” @cogeco internet has. It’s never been this bad. You guys should be automatically crediting every customer in the outage area.