Cogeco outages and service status in Thorold South, Ontario

No problems detected

If you are having issues, please submit a report below.

Cogeco generated 0 outage signals in the last 24 hours around Thorold South, including 0 direct reports.
The most common problems reported in this area mention TV, Internet, and Wi-fi.

TV (67%)
Internet (17%)
Wi-fi (17%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold South, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 21, 10:20 PM EDT	0	0
May 21, 10:40 PM EDT	0	0
May 21, 11:00 PM EDT	0	0
May 21, 11:20 PM EDT	0	0
May 21, 11:40 PM EDT	0	0
May 22, 12:00 AM EDT	0	0
May 22, 12:20 AM EDT	0	0
May 22, 12:40 AM EDT	0	0
May 22, 1:00 AM EDT	0	0
May 22, 1:20 AM EDT	0	0
May 22, 1:40 AM EDT	0	0
May 22, 2:00 AM EDT	0	0
May 22, 2:20 AM EDT	0	0
May 22, 2:40 AM EDT	0	0
May 22, 3:00 AM EDT	0	0
May 22, 3:20 AM EDT	0	0
May 22, 3:40 AM EDT	0	0
May 22, 4:00 AM EDT	0	0
May 22, 4:20 AM EDT	0	0
May 22, 4:40 AM EDT	0	0
May 22, 5:00 AM EDT	0	0
May 22, 5:20 AM EDT	0	0
May 22, 5:40 AM EDT	0	0
May 22, 6:00 AM EDT	0	0
May 22, 6:20 AM EDT	0	0
May 22, 6:40 AM EDT	0	0
May 22, 7:00 AM EDT	0	0
May 22, 7:20 AM EDT	0	0
May 22, 7:40 AM EDT	0	0
May 22, 8:00 AM EDT	0	0
May 22, 8:20 AM EDT	0	0
May 22, 8:40 AM EDT	0	0
May 22, 9:00 AM EDT	0	0
May 22, 9:20 AM EDT	0	0
May 22, 9:40 AM EDT	0	0
May 22, 10:00 AM EDT	0	0
May 22, 10:20 AM EDT	0	0
May 22, 10:40 AM EDT	0	0
May 22, 11:00 AM EDT	0	0
May 22, 11:20 AM EDT	0	0
May 22, 11:40 AM EDT	0	0
May 22, 12:00 PM EDT	0	0
May 22, 12:20 PM EDT	0	0
May 22, 12:40 PM EDT	0	0
May 22, 1:00 PM EDT	0	0
May 22, 1:20 PM EDT	0	0
May 22, 1:40 PM EDT	0	0
May 22, 2:00 PM EDT	0	0
May 22, 2:20 PM EDT	0	0
May 22, 2:40 PM EDT	0	0
May 22, 3:00 PM EDT	0	0
May 22, 3:20 PM EDT	0	0
May 22, 3:40 PM EDT	0	0
May 22, 4:00 PM EDT	0	0
May 22, 4:20 PM EDT	0	0
May 22, 4:40 PM EDT	0	0
May 22, 5:00 PM EDT	0	0
May 22, 5:20 PM EDT	0	0
May 22, 5:40 PM EDT	0	0
May 22, 6:00 PM EDT	0	0
May 22, 6:20 PM EDT	0	0
May 22, 6:40 PM EDT	0	0
May 22, 7:00 PM EDT	0	0
May 22, 7:20 PM EDT	0	0
May 22, 7:40 PM EDT	0	0
May 22, 8:00 PM EDT	0	0
May 22, 8:20 PM EDT	0	0
May 22, 8:40 PM EDT	0	0
May 22, 9:00 PM EDT	0	0
May 22, 9:20 PM EDT	0	0
May 22, 9:40 PM EDT	0	0
May 22, 10:00 PM EDT	0	0
May 22, 10:20 PM EDT	0	0

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thorold South, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Niagara-on-the-Lake, Niagara Falls, and Welland.

City	Problem Type	Report Time
St. Catharines	Internet	9 days ago
Niagara-on-the-Lake	TV	11 days ago
Niagara Falls	TV	12 days ago
Welland	Wi-fi	26 days ago
St. Catharines	TV	29 days ago
St. Catharines	TV	29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Thorold South, Ontario

Latest outage, problems and issue reports in Thorold South and nearby locations:

Jill 💫 (@jill_lr) reported 1 minute ago from Niagara Falls South, Ontario
If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
⚠️Niagara 411 News⚠️ (@Niagara_411) reported 8 minutes ago from St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
Lisa Gibson (@lisol_18) reported 11 minutes ago from Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
Martin (@martninblack63) reported 15 minutes ago from St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
Nathalie Lavoie (@nlavoie42) reported 20 minutes ago from Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported 21 minutes ago from St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
Sharonne Young (@sharonne_young) reported 22 minutes ago from St. Catharines, Ontario
Cogeco sucks
Robert Lewis II (@TheRobertLewis8) reported 27 minutes ago from Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
Stephan Yawny (@StephanYawny) reported 29 minutes ago from Welland, Ontario
@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
Randy Wardrope (@RandyWardrope) reported 30 minutes ago from Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
Lori Littleton (@littletonstc) reported 32 minutes ago from St. Catharines, Ontario
Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
Clean Turf Canada (@cleanturfcanada) reported 32 minutes ago from St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
“Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported 33 minutes ago from Welland, Ontario
Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
Steph (@officialstephhx) reported 34 minutes ago from St. Catharines, Ontario
@cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!
Roland Gaudet (@Rolbear1975) reported 37 minutes ago from St. Catharines, Ontario
@cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
lyn nottingham (@LynNottingham) reported 45 minutes ago from Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
YMCA of Niagara (@YMCANiagara) reported 45 minutes ago from St. Catharines, Ontario
Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
DragonHombre the Kingbeing (@dragon_hombre) reported 46 minutes ago from Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
Elango Vanangamudi (@velango) reported 53 minutes ago from Niagara Falls South, Ontario
@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
⚠️Niagara 411 News⚠️ (@Niagara_411) reported 58 minutes ago from St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

Laurie Nadon (@lnadon3) reported 7 minutes ago
@bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately
Wayne Anderson (@CanadianCurmudg) reported 10 minutes ago
@cogecohelps When will Cogeco resolve the email issue
a j s b (@Brooksajsb) reported 10 minutes ago
@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
CARTY CARTY (@deliaflower1) reported 10 minutes ago
@cogecohelps I once joined a company called COGECO Known for their prices being OH SO LOW Their staff are so kind Assisting me they never mind Any other company would only be SO SO.
HumbertOst (@christiancont) reported 11 minutes ago
@cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!
Chuck Felsea (@pissinoffthe) reported 11 minutes ago
@NoSleevesGaming @cogeco Sorry man, that sucks. Brutal. FYI, the most fun thing about playing this game is Friday pre-content hype in your stream lol.
SugarHiccup (@AnnTipathy1752) reported 11 minutes ago
@cogeco Set top box is still out. Seriously, a day and a half. Yes, I've reset it multiple times and even reset my modem, hoping it would find a signal.
Bradsports (@Bradsports2) reported 15 minutes ago
@cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx
Frances (@franticlimbo) reported 17 minutes ago
Sorry @cogeco but your customer service phone/chat/online totally sucks
Clay Berlo (@cberlo) reported 21 minutes ago
@cogecohelps this is what my Cogeco EPICO looks like right now. I've been on hold for almost an hour now... #CogecoHelps #EPICO #fail