Cogeco

Cogeco Outage Report in Thorold South, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold South, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thorold South, Ontario 02/26/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (23%)

    TV (23%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Thorold South, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Thorold South, Ontario

Latest outage, problems and issue reports in Thorold South and nearby locations:

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • TekSavvyCSR TekSavvy Assistance (@TekSavvyCSR) reported

    @takedanger Hi Ted, as our vendor (Cogeco) currently has an outage in your area that would impact our cable customers as well. We will get our Outage Map updated to reflect it. They are currently working to resolve the problem ASAP and get everyone back online. -am

  • Bedrock_Colby Loni Lee (@Bedrock_Colby) reported

    @VickiJassyvg @cogeco Having the same problem..and kids have to start school in an hour online

  • skylarmontrose -Sky- (@skylarmontrose) reported

    @cogeco Internet has been down for almost five hours in the Burlington area. When is it supposed to be back up?

  • Goodband8034 Jackson (@Goodband8034) reported

    @cogecohelps Weird. Our next door neighbours are on Cogeco and have had service all day. Just got off the phone with a technician and he said it’s out in the area. What gives?

  • pawprints1986 Laney 👩‍💻🥄🍊🇨🇦 (@pawprints1986) reported

    @alysm745 @ArtistKellyF @StopgapOttawa This is who my familys with. They use cogeco infrastructure (in my area) so you'll be able to access it no issues...Just hassle of switching Still can't believe that jump though Ridiculous cogeco can offer this via 3rd party for 50/mo, but can't keep offering you that directly

  • RobkReacts Robk Reacts (@RobkReacts) reported

    And down goes #cogeco again at start of day

  • drvadgers1980 Dr. Steve Vadgers 🇨🇦 & 🇺🇲 (@drvadgers1980) reported

    @Lenageeh @Bell_Support FYI, I had cogeco once before. Never had any issues. Customer service was solid. Definitely have a look into them.

  • McMasterUTS McMaster UTS (@McMasterUTS) reported

    @McMasterUTS is advising of an outage with the Cogeco network switch that is causing loss of connectivity with some of @McMasterU remote sites. Sites impacted: 96, 106 and 88 Forsyth, and Canadian Martyrs school. Cogeco is working to resolve the issue. Will update once resolved.

  • alysm745 alysm745 (@alysm745) reported

    @cogecohelps @LivCompassion @cogeco Thank you, but I was also hoping you’d help my disabled friends too &!offer something affordable for us like other companies are doing. We are all suffering under oppressive internet costs. So much so that many disabled in Ontario don’t even have internet or even cable.

  • JoshBar15427789 Josh Barker (@JoshBar15427789) reported

    @cogecohelps I work from home and am required to be online for meetings, but your net doesn't work. It's been out for two days now. You said you fixed it when I called, but it worked for a whole ten minutes. Resetting doesn't work. Cogeco I'm Sick of losing internet connection.