Cogeco

Cogeco Outage Report in Thorold South, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold South, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thorold South, Ontario 03/31/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (24%)

    TV (24%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Thorold South, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland and St. Catharines.

Loading map, please wait...
City Problem Type Report Time
CanadaNiagara Falls Internet
CanadaNiagara Falls E-mail
CanadaNiagara-on-the-Lake TV
CanadaWelland TV
CanadaSt. Catharines TV
CanadaSt. Catharines Internet

Community Discussion

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Cogeco Issues Reports Near Thorold South, Ontario

Latest outage, problems and issue reports in Thorold South and nearby locations:

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Matt_Squire1112 Matt (@Matt_Squire1112) reported

    @cogecohelps @cogeco Hello, is there another internet outage in the Niagara region?

  • ozland2277 Ozland (@ozland2277) reported

    @SLBM2006 @cogeco Powerful Wi-Fi. Our Wi-Fi is garbage with cogeco

  • brittstemarie Mrs. Ste Marie (@brittstemarie) reported

    @cogeco I cannot even fathom how terrible our internet has been lately. Making working from home and school impossible. Doesn’t even look like there’s an outage today and our internet is garbage.

  • Matt_Squire1112 Matt (@Matt_Squire1112) reported

    @jimbri @cogecohelps @cogeco For my house the internet is not working at all. I’ll try rebooting it

  • jmussi Jose Mussi (@jmussi) reported

    @cogecohelps I now have COGECO on speed dial and every time I call there is a message about some network issue in Milton or email problems. It seems to be getting worse and not better.

  • SLBM2006 Sarah (@SLBM2006) reported

    @ozland2277 @cogeco I can’t tell you how many times my face has frozen in some god awful distortion while teaching my Grade 8s!

  • Mikemmarchand Michael Marchand (@Mikemmarchand) reported

    @cogecohelps tried to do that with no success but that should not be surprising with cogeco's level of customer service.

  • DaRelMoneyKraft MoneyKraft (@DaRelMoneyKraft) reported

    Howdy, everyone! Once again, my internet is being buggy... This really sucks, because this is a delay for a lot of things, especially my frozen computer... That's okay, because I have my laptop which comes in handy most of the time! My source, Cogeco, has been having a (1/2)

  • Le_Boucheron Martin Wiltsey (@Le_Boucheron) reported

    @CBCOntarioToday Well....it's at a point with @cogeco that they issued a letter of apology for the numerous outages, followed a few days later by yet another outage (at least in my area) that took out both Internet & phone service, but I noticed that they didn't offer a rebate or discount.

  • missymax1998 Nancy Petts (@missymax1998) reported

    @cogeco I'm locked out of my account. I had to change my password. Finally got it to work for email, but I can't get back into "my account". They sent me a validation code, that worked, but when I tried to sign in I couldn't. Spent an hour holding for tech.