Cogeco Outage in Thorold South, Ontario

COGECO WIFI IS DOWN (NORTH END ST CATS)

Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

@cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

@cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

@cogecohelps, @cogeco, @CCTS-CPRST Wow, been trying too resolve this since Oct 27 bounced around, no technicians ever show when promised ... spent 25 minutes on the phone with tech support when I asked for escalation they hung up

@cogeco @cogecohelps Keep getting login issues to watch live sports on TSN even though my password was saved from the last time. Had no response last month when I complained about other service issues from Cogeco. You guys are very disappointing as a cable provider.....

Has anyone else with cogeco had issues with CBC, city tv, and ctv loosing the feed over the last 2-3 weeks on a regular basis ?

The @cogeco cable outage has pretty much reinforced the fact that in the era of cell phones the use of land lines is redundant if it's through your cable internet provider.

@cogeco how many 3-5 business days do I have to wait to be compensated for something? halfway through the month sitting waiting ..and another excuse why I dont have TV. awful

@cogeco ya’ll needa be put outta service for terrible service

Hey Cogeco, can u please explain (bullshit) to me why my TiVo minis go down at least once a week?????

Cogeco is the worst internet provider ever

All my devices say I’m connected to the internet, yet the internet isint working. **** you cogeco. Thank god for my Rogers phone and all the data I pay too much ******* money for. Internet and phone plans SUCK THE BIG PP HERE IN CANADA.

Well @cogeco @cogecohelps and #YQG #cogeco customers: There is an outage. Unfortunately Cogeco website not updated. Nothing on twitter. No way to msg on Twitter and no response to my tweet. I had to find out from Shaun in a chat - wow, not good. #internet

@JamesThomper @RichPelts @cogeco When they forced me to the modem/router combo is when I had the issue. The original Cisco modem and my own router worked fine. The cables in my area are bad, and the combos didn't handle errors properly. Tech support didn't believe my assessment. So I ditched cogeco.

@ldeichel @shruti_shekar @OpenMediaOrg @ltribe Nope. I'm on my local ISPs own FTTH network. No "riding on the Cogeco network". And they are still faster and cheaper than Cogeco. Upkeep of the network. Lol.

@RichPelts @cogeco Hey Rich, same with @TekSavvyNetwork - who had an @cogeco tech come to check bandwidth on site. Both say the problem is with the other company. Paying for 10Mb/s upload and only getting less than 5Mb/s. @cogeco tech promises advertised 10Mb/s if I switch to them. #leapfrogtactic

Hey Rich, same with @TekSavvyNetwork - who had an @cogeco tech come to check bandwidth on site. Both say the problem is with the other company. Paying for 10Mb/s upload and only getting less than 5Mb/s. @cogeco tech promises advertised 10Mb/s if I switch to them. #leapfrogtactic

@RichPelts @cogeco I went to a reseller using different hardware on the same lines to solve my internet issues. The cogeco modems seem to be junk. (btw also pay half the price for faster)

@mousky1967 @shruti_shekar @OpenMediaOrg @ltribe Just remember: that local ISP is riding on the Cogeco network to get to your house. Cogeco invests annually for the upkeep and upgrade of that network. The key here is what rates are right to allow Cogeco to invest, and allow that local ISP to offer you a competitive service.

@fordnation Doug, Could you please do something about Cogeco cable. The personnel is abusive. Refusing to disconnect services. Charging a fee for each service not just an account. Overcharged on billing.