Cogeco Outage Report in Thorold South, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
Problems in the last 24 hours in Thorold South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (56%)
- TV (24%)
- Total Blackout (8%)
- Wi-fi (6%)
- E-mail (4%)
- Phone (3%)
Live Outage Map Near Thorold South, Ontario
The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland, and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara Falls
|
Internet | 8 days ago |
|
Niagara Falls
|
23 days ago | |
|
Niagara-on-the-Lake
|
TV | 1 month ago |
|
Welland
|
TV | 1 month ago |
|
St. Catharines
|
TV | 2 months ago |
|
St. Catharines
|
Internet | 2 months ago |
Community Discussion
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Cogeco Issues Reports Near Thorold South, Ontario
Latest outage, problems and issue reports in Thorold South and nearby locations:
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HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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lyn nottingham (@LynNottingham) reported from Thorold South, Ontario@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, OntarioMajor @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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Sylvia Bolle (@SylviaBolle) reported from Thorold South, OntarioPeople warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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Lisa Gibson (@lisol_18) reported from Welland, Ontario@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Martin (@martninblack63) reported from St. Catharines, Ontario@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Randy Wardrope (@RandyWardrope) reported from Welland, Ontario@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Don Crocock (@dcrocock) reported from St. Catharines, OntarioC’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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MrJMe (@MrJMe) reported from Niagara Falls South, Ontario@cogecohelps where can I find information on Cogeco’s new service epico?
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Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Martin (@martninblack63) reported from St. Catharines, Ontario@cogeco Wifi down in North St Catharines.....
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MrJMe (@MrJMe) reported from Niagara Falls South, Ontario@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Dave Schulz (@daveschulz) reported from Pelham Centre, OntarioIf your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Taylor (@PhilTaylorBIZ) reported@CdnChamberofCom AGM Digitalization of Small Business panel: Corban Secor of @cogeco talks about digitization being "too big" for most SMEs to hire specialists, but the key question is what's the problem you are trying to solve and what partners can help. Right size. #CCCAGM21
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The Terrible Hook (@TheTerribleHook) reportedMy wife just dealt with the snobbiest @cogecohelps rep while cancelling our move from Bell. This move has been a nightmare. Trying to save money has never been more difficult. #Cogeco #CogecoHelps
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Ben Draper (@bendraper) reported@cogeco is your connection to crave broken? Suddenly all my apps stopped working on crave.
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Cogeco Ontario (@cogeco) reportedDear customers, Please, note that a fiber cut is impacting our services in Peterborough. Our teams are working to resolve the issue as soon as possible. We currently don't have an ETR. We apologize for any inconvenience this may cause. Tristan Cogeco
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Cogeco (@cogecohelps) reported@Jeannette_Leigh Hi Jeanette, Sorry you are having issues. Did you contact tech support about that? Thanks, Jodi Cogeco
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The Terrible Hook (@TheTerribleHook) reported@cogecohelps At the moment it looks like we're going to have to cancel this move rather than spend weeks trying to contact everyone we have our email addresses set up with. That's more work than we can afford to engage in. This move has become a total disaster. #Cogeco #CogecoHelps
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The Terrible Hook (@TheTerribleHook) reported@cogecohelps We're switching our internet and phone service from Bell to Cogeco, but how do we switch our email addresses? We don't want to be held hostage by the risk of losing our email, but we can't take that risk. What can we do? #CogecoHelps
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malak (@_malatonin_) reported@Terror_Bvnny Ahhhh idk im not very tech smart sorry dude. You could always contact the wifi people or get a new router (that’s what we have cause cogeco sucks)
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The Terrible Hook (@TheTerribleHook) reported@cogecohelps That means I'd have to switch my email address for an untold number of services. I don't think I have any choice but to cancel this move from @Bell and lose out on hundreds of dollars in savings every month. This seems ridiculous to me. #Cogeco #CogecoHelps
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The Terrible Hook (@TheTerribleHook) reported@cogecohelps Trust me, Graham, we've spent hours discussing this matter with Cogeco and Bell reps, but no one could witch our email addresses over, so we had to cancel the move (which would have saved us a ton of $). Now @Bell_Support is refusing to acknowledge the cancellation.