Cogeco Outage Report in Thorold South, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (65%)
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TV (20%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (3%)
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Phone (2%)
Live Outage Map Near Thorold South, Ontario
The most recent Cogeco outage reports came from the following cities: Fonthill, Welland, Niagara Falls, St. Catharines and Niagara-on-the-Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Fonthill |
TV | |
| Welland |
||
| Niagara Falls |
Internet | |
| Niagara Falls |
Wi-fi | |
| St. Catharines |
TV | |
| Welland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Thorold South, Ontario
Latest outage, problems and issue reports in Thorold South and nearby locations:
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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stormy. End Inequality+poverty! Vaccinated x2!
(@cath22cath) reported
@Qualifyfor We pay 90.00 for the phone and High-Speed fiber internet with MNSI...Windsor. I've tried bell, cogeco etc and MNSI is the best! Also, customer service and the "Tec" people are excellent.
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Keladinus
(@Keladinus1) reported
my nan bought the new TV because she always had trouble with the remote on the old one. My aunt picked out this one because it has voice controls and it's like the one she uses. Unfortunately, the stupid amazon nonsense is incompatible with the cogeco cable, so nothing changed.
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Lind17
(@lynz177) reported
Looking for a phone number for Matt Wickham VP Cogeo in Burlington, found out that 7 years of problems I was conned into upgrading the issue is Cogeco tap on outside lines.
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Bill B
(@Bill_GoIrish) reported
@Distributel Called that line Wed - waited 25 minutes to get no answer, and told to wait 24-48 hours for supervisor call back. I stomached the poor service quality this summer since I know you are resellers, and the technical issue was cogeco's. Billing issue is all you. Very disappointed.
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Justin Ayles
(@JustinAyles89) reported
@cogecohelps I am getting an error of v315 on my smart TV. Cant access any streaming services connected with cogeco. Anything I can do to fix this?
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Despair Closet
(@lonelybadger) reported
@thrillhouse41 My sub would never connect with the arc. I heads a rumor it's because the Cogeco router picks 2.5 or 5 band automatically with the same name so it confuses it.
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A. Mann
(@mrs_amann4) reported
@cogecohelps Do you have a date as to when Cogeco plans to correct this issue as it has been weeks without any information to customers as to if or when it will be resolved?
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Jonathan
(@Fricles77) reported
@cogeco if you call me one more time about money in which I do not owe you as I have never once in my life been with your **** company. I will sue for harassment. End of story.
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Matt DeCiccio
(@IslesCrazy) reported
@cogecohelps I can’t get through to cogeco on the phone at all! It says that the number is out of service! Can you help me out?
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J Hall
(@j_hall70) reported
It only took 2 hours and 40 mins, transferred 11 different times (twice to Bell Canada agents) but I was finally able to help my uncle activate his @VirginPlusCare TV!! Almost if not worse than @cogeco !!