Cogeco outages and service status in Thorold South, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Cogeco generated 0 outage signals in the last 24 hours around Thorold South, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (67%)
- Internet (33%)
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Thorold South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Cogeco
Cogeco is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thorold South, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Niagara-on-the-Lake, Niagara Falls, and Welland.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines
|
Internet | 15 days ago |
|
Niagara-on-the-Lake
|
TV | 18 days ago |
|
Niagara Falls
|
TV | 18 days ago |
|
Welland
|
Wi-fi | 1 month ago |
|
St. Catharines
|
TV | 1 month ago |
|
St. Catharines
|
TV | 1 month ago |
Community Discussion
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Cogeco Issues Reports Near Thorold South, Ontario
Latest outage, problems and issue reports in Thorold South and nearby locations:
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Lisa Gibson (@lisol_18) reported from Welland, Ontario@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Martin (@martninblack63) reported from St. Catharines, Ontario@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Don Crocock (@dcrocock) reported from St. Catharines, OntarioC’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, OntarioCOGECO WIFI IS DOWN (NORTH END ST CATS)
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Stephan Yawny (@StephanYawny) reported from Welland, Ontario@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
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⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
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HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, OntarioMajor @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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Lori Littleton (@littletonstc) reported from St. Catharines, OntarioDearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
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YMCA of Niagara (@YMCANiagara) reported from St. Catharines, OntarioPlease be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
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MrJMe (@MrJMe) reported from Niagara Falls South, Ontario@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Dave Schulz (@daveschulz) reported from Pelham Centre, OntarioIf your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario@cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Goddamngreek (@Goddamngreek1) reported@cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.
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Steve Coville 🇨🇦 (@SteveCoville) reported from Fairmount, Ontario@cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService
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Ted McIntyre (@Tedbits) reportedSo what did you do on Easter Sunday? We've spent the entire day trying to get cell phone service transferred back to @Virgin from @cogeco after the switchover last week left my wife unable to see group texts. So much fun.
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fore_not_four 𝒲𝒾𝓁𝓁𝒾𝒶𝓂 Pops 𝒟𝓇𝓊𝓂𝓂𝑜𝓃𝒹 (@altimaguy11) reported@MichelleLA1981 I'm kind most of the time, I don't even tell the JWs, the Bell TV guys or the Cogeco guys to **** off very often.🤭
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Karen Favaro (@FavaroKaren) reported@cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca
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Alfred E. Newman (@notsobigkahuna) reportedCogeco doesn’t help.
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Katie Patterson (@PattersonKatiee) reported@__m3lisssa When you click on it, it will ask you to sign in, than I used my cogeco login in and it worked
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Iqbal Faizer (@IFcomic) reported@Bell @cogeco @MarkJCarney You even admitted the temporary phone # should be working, but you don't want to fix it until you've excluded every remote possibility it's not your fault when IT'S YOUR DAMN FAULT. Also don't require verification codes to unsubscribe from marketing emails I never requested.
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CARTY CARTY (@deliaflower1) reported@cogecohelps Very disappointing in love Cogeco service..
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Crypto_10 (@Crypto_10_10) reported@cogeco @cityburlington @cogeco — you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my “promotion ended.” Even in the worst case, $140 for 1 Gbps is robbery.