Cogeco Outage Report in Thorold South, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (25%)
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Total Blackout (8%)
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E-mail (4%)
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Wi-fi (4%)
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Phone (2%)
Live Outage Map Near Thorold South, Ontario
The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara Falls |
||
| Niagara-on-the-Lake |
TV | |
| Welland |
TV | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Thorold South, Ontario
Latest outage, problems and issue reports in Thorold South and nearby locations:
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Lecky
(@LilSarahBelle) reported
@JamesConnor1999 @cogeco Are you aware the reports of hurricane force winds? With trees and poles broken and uprooted? No tornadoes but hundreds of downbursts, which causes the same type of damage.
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JennLBM
(@JennBonBon) reported
@gabbett_matt9 @cogeco My hydro never went out yet haven’t had tv or internet since 1pm, worse yet @cogeco outages page says no disruption in my area. Wondering if they don’t have enough employees to handle the work.
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Matt Gabbett
(@gabbett_matt9) reported
@RetirementLif @cogecohelps The even more frustrating part is my cable and internet was working after the hydro outage, and then it randomly went out at 7pm. There’s clearly another issue they aren’t telling us. Their cogeco outage webpage just also keeps telling you a different time every hour.
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janabi
(@janvbi2) reported
bruh wtf is cogeco doing
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Eli C-W
(@elicw10) reported
@cogecohelps @KiloAlpha11 I mean sure, but since a couple other ISPs are fine, and 40-65% of the city has power - fair to ask why Rogers doesn't have to wait on an update from (a non-existant) entity called Peterborough Hydro, but Cogeco does, no? Still, not mad. If you said the wires were down, all gucci
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Paul
(@PJCBTMLDOGS) reported
Good morning @cogeco @cogecohelps any chance we can get a realistic idea when we might get service back, I understand the storm but every hour the check for outages message says next hour. Just give me an honest timeline ffs.
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𝒌evin 𝒎𝒂𝒄𝒕𝒂𝒗ish
(@kmactav) reported
I couldn't resist. Checked @cogeco again at 8:31 am. It says the outage will be resolved at 9:31 am. It's good to know they are making progress.
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ArtByWilliam
(@artbywilliam) reported
12:38 am; @cogeco is back but, running 1/4 of overall speeds vs 1TB downloads that it should be. Happy to have service again after 12 hours of burning up my mobile data. Hope line strength is corrected.
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AGoToGuy
(@AGoToGuy321) reported
@GoBlueCdn @cogeco @cogecohelps Buy yourself an Nvidia Shield Pro and online streaming service and never look back.
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Ashley Tsui 🇨🇦👽🌈🌎🎮🌸
(@marspleb) reported
@cogeco outage again at L8S since 7pm 😩 glad i have PS5 to keep me company but i was uploading video interrupted at 35% done smh 😑