Is Cogeco having an outage in Thorold South, Ontario?

@cogecohelps, @cogeco, @CCTS-CPRST Wow, been trying too resolve this since Oct 27 bounced around, no technicians ever show when promised ... spent 25 minutes on the phone with tech support when I asked for escalation they hung up

@cogeco @cogecohelps Keep getting login issues to watch live sports on TSN even though my password was saved from the last time. Had no response last month when I complained about other service issues from Cogeco. You guys are very disappointing as a cable provider.....

Has anyone else with cogeco had issues with CBC, city tv, and ctv loosing the feed over the last 2-3 weeks on a regular basis ?

The @cogeco cable outage has pretty much reinforced the fact that in the era of cell phones the use of land lines is redundant if it's through your cable internet provider.

@cogeco how many 3-5 business days do I have to wait to be compensated for something? halfway through the month sitting waiting ..and another excuse why I dont have TV. awful

@cogeco ya’ll needa be put outta service for terrible service

Hey Cogeco, can u please explain (bullshit) to me why my TiVo minis go down at least once a week?????

So I have a friend @jawkneedee who had their cable cut by @RegionofHalton fixing a water main. Then @cogecohelps trys a temporary fix but that fails. They were supposed to come back and fix it today, but now won’t for another 6 DAYS!!! Thats almost 2 weeks without service @cogeco

@cogeco instead of new trucks why don’t you get a better TiVo service. I’m so sick of paying for a service that gets screwed up half the time.

@cogeco NOT thrilled right now with your “service” 😡

Still no phone service after 6 weeks for my parents in Windsor. Thanks @cogeco

call #Cogeco customer service... wait on hold for 10 mins. get through. Agent Nancy says her computer is frozen, sorry, pls hold and I'll transfer you to another agent. She puts me back in cue and holding interminably again! Not cool.

Still there. I called this morning to be told because it’s winter season now they can’t send anyone out until April. So if the condo Corp wants they can cut it down. Cogeco is quick to take your money but to get any type of service they move like snails.

Cogeco sucks the big one. I called over 2 weeks ago to have a temporary wire that they strung up without my knowledge back in December after we had already cancelled our services with them, they gave me a date of January 16th, low and behold the 16th has come and gone the wire

What we need here @cogeco @cogecohelps is someone to take some ownership over the situation and actually HELP US. Do you understand that you will be directly responsible for someone losing their job if my mom gets fired for not being able to work for FIVE DAYS!

@cogecohelps I know you won't help me because Cogeco wants to hold my money as long as possible. I've dealt with 3 agents: ID 2685 who did absolutely nothing for me 2 weeks ago; another agent that dropped my call before I got her number; and ID 4191.

@cogecohelps @Tdot_jaysfan Cogeco is a joke... awful customer service !!!! I also want the TSN app back!