Cogeco Outage in Vineland Station, Ontario

@cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

Hey @cogeco @cogecohelps the internet service is down in Vineland and the Community TV channel is out too. Any news on when this will be resolved. People are working at home and students are learning at home.

Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

Cogeco sucks

@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

@cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?

@cogeco down again???

@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

@cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

@cogeco hey guys, is there an outage in South St. Catharines? #cogeco

@cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

@cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

I've had this tv and internet with @cogeco for years. I've just cancelled my service because I've been offered a MUCH better deal. I'm being charged $75 cancellation fee for EACH service. $150 to cancel! Disgusted and pissed! #cogeco #internet #ripoff

@cogecohelps I've been with Cogeco for years, tv and internet. I've just cancelled my service because I've a MUCH better offer. I'm being charged a $75 cancellation fee for each service. That's a $150 disconnection fee on top of what I currently owe. Disgusting!

T-DOGS 28-Nov-22 Top Dog (Hi P/L): $HGU Bad Dog (Lo P/L): $SHOP Dog-House (basement): $BTCC.B Dividends 3.40% Cap Gain/Loss -10.1% Trading Costs -0.61% Back to the bad stuff. Fairly hard down day, but received a Cogeco dividend. There's that.

@jebba67 @cogeco Rogers is just as bad!

Another day, another @cogeco outage. Paying a premium for substandard equipment and service. Not like there's many more options.

Ain’t nothing better than having to completely change your day around because you have to get your internet “fixed” again, and the technician can show up sometime in the span of 4 hrs. @cogeco ,please when outages or lines are cut, properly fix it. @cogecohelps

@cogeco is there an outage in Niagara Falls?

Trying to cancel my services with @cogeco and I have been on-hold for 30 minutes and counting. Wonder if I will be asked why I am cancelling my services. :-)

@cogeco TiVo. When is Cogeco finally developing an App that is working. TiVo is sooo bad that I might need to switch provider. Only randomly works.

@cogecohelps @cogeco Ordered internet well in advance of my move. Gave my move in date. Now being told my modem won't arrive for another week. . .yet I'm already paying for services!! THIS is how you treat a NEW customer???