Cogeco Outage in Vineland Station, Ontario

Hey @cogeco @cogecohelps the internet service is down in Vineland and the Community TV channel is out too. Any news on when this will be resolved. People are working at home and students are learning at home.

Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

Cogeco sucks

@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

@cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?

@cogeco down again???

@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

@cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

@cogeco hey guys, is there an outage in South St. Catharines? #cogeco

@cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

@cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

@cogeco FIX YOUR INTERNET!!😡😡🤬🤬🤬🤬🤬🤬🤬

@kids2mamma @cogecohelps @cogeco Very poor service lorie

Hey Niagara Folks, I am looking to see what alternatives there are out there for reliable internet. Looking to possibly move away from @cogeco. Need 1GB speed. Price is not really an issue. #Niagararegion

@cogecohelps Please upgrade your infrastructure to keep up with the times. Phone & internet going down 3X per week is unacceptable. You were the monolith at one point yes - but now it’s a simple matter of upgrading your infrastructure to keep up with modernity #Cogeco

@kids2mamma @cogecohelps @cogeco What? That’s horrible!!!

@kids2mamma @cogecohelps @cogeco that's awful!!!

Home phone and internet still down @cogecohelps they said they can't arrive until Saturday not acceptable @cogeco

@cogecohelps @cogeco how long does it take to restore an outage... 22 hours and counting. When will it be up and running again?!?!? (J0T 2B0). Can we have an honest answer? Your site for checking up on outages is useless.

@cogeco No TV service. Not answering phone after 45 minutes Nothing posted here or on line. Looking for another cable company!

Swell. Looks like Cogeco is down from Toronto to Niagara Falls. Cable and internet out.