Cogeco Outage Report in Westdale, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and e-mail.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Westdale, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Westdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Cogeco
Cogeco is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (2%)
Live Outage Map Near Westdale, Ontario
The most recent Cogeco outage reports came from the following cities: Hamilton, Burlington, Stoney Creek and Dundas.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Internet | |
| Burlington |
||
| Burlington |
TV | |
| Hamilton |
TV | |
| Burlington |
TV | |
| Burlington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Westdale, Ontario
Latest outage, problems and issue reports in Westdale and nearby locations:
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George Stroe
(@GeorgeStroe3) reported
from
Burlington, Ontario
@cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
@Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
@cogecohelps I did. They did a reset. Told me to check in 10 min. Speed still around 40. Now I have to call tech support again. I LOVE another day of this garbage @cogeco @cogecohelps
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Wayne Smith
(@ncfcwayne) reported
from
Hamilton, Ontario
Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!
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LotneyFrattelli
(@BFrattelli) reported
from
Hamilton, Ontario
@MarkoIvankovi10 @cogeco @cogecohelps Try to cancel the service...its 10times as painfull
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Ann Cochren
(@anncochren) reported
from
Hamilton, Ontario
@LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...
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Mike H
(@MikeHubbert2) reported
from
Burlington, Ontario
@cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks
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Paul Short
(@new_perspective) reported
from
Hamilton, Ontario
With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl
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Mike H
(@MikeHubbert2) reported
from
Burlington, Ontario
@cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.
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Tom Broen 🛤☘️
(@tombroen) reported
from
Hamilton, Ontario
@JohnFurrToronto @cogeco @BellFibe A friend of mine knows someone I’m not sure what the company is but the thing about Cogeco I hate is that they’re charging cable prices but they’re streaming service is terrible with hardly anything available. And if you live in lower Hamilton you can’t get Bell or Rogers
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Richard Whitlock
(@RichardWhitloc2) reported
from
Hamilton, Ontario
@cogecohelps It was not cogeco who took it down:(
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Chan
(@jkgirlforever) reported
from
Hamilton, Ontario
@moi1975 No we have TekSavvy for internet. It was Cogeco that we were with that caused us to be down for 2 months and never got resolved so we left all services with Cogeco.
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Dion Rodrigues
(@RodriguesDion) reported
from
Hamilton, Ontario
Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.
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Theresa K Cahill
(@TheresaKCahill) reported
from
Burlington, Ontario
@cogecohelps I really hope I will be getting a rebate on my next cable bill because of these blackout problems on specialty channels that I’m paying for. #Cogeco
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.
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bob gordon
(@rgordom15) reported
from
Burlington, Ontario
@cogeco. Hoping someone can help with my billing. Just sent a dm
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R J P
(@rjp3131) reported
from
Hamilton, Ontario
@cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..
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Jon O'Leary
(@oleary_rules) reported
from
Hamilton, Ontario
@TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.
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El Bruno @🇨🇦 #diversity and #AI at @msignite
(@elbruno) reported
from
Burlington, Ontario
@MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯
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Tom Broen 🛤☘️
(@tombroen) reported
from
Hamilton, Ontario
@JohnFurrToronto @cogeco @BellFibe Yes it’s interesting because when you go to the CTV app it will allow you to sign in with every other cable company in the country except Cogeco. Suggest a certain amount of contempt for their customers imho 😐
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Stressy Ressy 💙
(@RessyM) reported
Today is a nope. I forgot my emergency pain pills at home. :( Just going to the Cogeco dinner Saturday night overdid it for me.
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Connie da Silva
(@wallrat1063) reported
@cogeco it pains me to say that ur service is the absolute worst I've received in decades of cable TV/ internet usage. Ur recommendation to move to epico has resulted in continuous interrupted viewing. Can't watch anything w/out constant buffering, or errors.@Bell where r u? 😢
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Natasha Bristowe
(@AstroNattie) reported
@cogeco @cogecohelps really disappointed right now ordered cable and a new modem last week never got the email saying it was shipped and tracking number, woke up this morn internet isn't working and when I called they said my equipment will be here today and thats why my internet
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Joe Milanista
(@Tadds19) reported
@cogeco internet sucks. They tell me they see nothing wrong yet I still can’t connect to the internet lol. How about you send someone over instead of making me wait 2 days…absurd company
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des
(@zicozay) reported
@cogecohelps It has been over 29 hours and counting since I reported the issue with Cogeco's authentication service and it remains unresolved and with NO updates from Cogeco. What is going on Cogeco?
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Joe Milanista
(@Tadds19) reported
@cogeco We waited 3 days already and now we have to wait again until Thursday all because YOUR truck broke down ?!?! SEND A DIFFERENT ONE !!!!. I will NOT be paying this months bill. You will also be paying my phone bill with all this data I’ve been having to use. Pathetic
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Anna Alto Tenor Lace
(@anna_contralto) reported
@cogecohelps Thanks for your reply, Steven. A different #Cogeco Supervisor eventually took our call and he assured us that he and another supervisor will work with technicians on resolving the issues so they don’t happen a third time. We appreciate that a lot.
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Jim Squires is probably on fire 🔥
(@jimmycanuck) reported
@cogecohelps @cogeco @startca So when my mother-in-law is using an older non-wifi modem, she would have to change her whole service to get a wifi one? She couldn’t just upgrade the modem?
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B
(@bronwyn121212) reported
@Rogers do you service Brighton ON? I’m stuck currently with Cogeco. Terrible.
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Aanii Nichii
(@aaniinichii) reported
@cogecohelps could you please tell me why since we have upgraded to a higher speed and new router, we loose our Cogeco connection almost daily? I tried calling the support number, but as it seems so many other customers are having issues,I am on hold for over an hour.