Cogeco Outage Report in Westdale, Ontario
Some problems detected
Users are reporting problems related to: tv, internet and e-mail.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Westdale, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Westdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Cogeco
Cogeco is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (40%)
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Internet (39%)
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E-mail (10%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (2%)
Live Outage Map Near Westdale, Ontario
The most recent Cogeco outage reports came from the following cities: Burlington, Dundas, Hamilton and Stoney Creek.
| City | Problem Type | Report Time |
|---|---|---|
 Burlington |
Wi-fi | |
| Dundas |
Internet | |
| Burlington |
||
| Hamilton |
Internet | |
| Burlington |
||
| Burlington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Westdale, Ontario
Latest outage, problems and issue reports in Westdale and nearby locations:
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El Bruno @🇨🇦 #diversity and #AI at @msignite
(@elbruno) reported
from
Burlington, Ontario
@MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯
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LotneyFrattelli
(@BFrattelli) reported
from
Hamilton, Ontario
@MarkoIvankovi10 @cogeco @cogecohelps Try to cancel the service...its 10times as painfull
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Dion Rodrigues
(@RodriguesDion) reported
from
Hamilton, Ontario
Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.
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Wayne Smith
(@ncfcwayne) reported
from
Hamilton, Ontario
Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!
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Paul Short
(@new_perspective) reported
from
Hamilton, Ontario
With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl
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Jon O'Leary
(@oleary_rules) reported
from
Hamilton, Ontario
@TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.
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Eduardo Mejia
(@edumejiac) reported
from
Burlington, Ontario
@Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
@Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!
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George Stroe
(@GeorgeStroe3) reported
from
Burlington, Ontario
@cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless
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Mike H
(@MikeHubbert2) reported
from
Burlington, Ontario
@cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.
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Eduardo Mejia
(@edumejiac) reported
from
Burlington, Ontario
@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !
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Richard Whitlock
(@RichardWhitloc2) reported
from
Hamilton, Ontario
@cogecohelps It was not cogeco who took it down:(
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R J P
(@rjp3131) reported
from
Hamilton, Ontario
@cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
@cogecohelps I did. They did a reset. Told me to check in 10 min. Speed still around 40. Now I have to call tech support again. I LOVE another day of this garbage @cogeco @cogecohelps
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bob gordon
(@rgordom15) reported
from
Burlington, Ontario
@cogeco. Hoping someone can help with my billing. Just sent a dm
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Mike H
(@MikeHubbert2) reported
from
Burlington, Ontario
@cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks
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Shawna Whalen
(@shawnaonair) reported
from
Hamilton, Ontario
I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.
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Theresa K Cahill
(@TheresaKCahill) reported
from
Burlington, Ontario
@cogecohelps I really hope I will be getting a rebate on my next cable bill because of these blackout problems on specialty channels that I’m paying for. #Cogeco
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Ann Cochren
(@anncochren) reported
from
Hamilton, Ontario
@LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...
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Shane Zeagman
(@ItsShaZam) reported
from
Hamilton, Ontario
@cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Ashlei Bettie
(@artisteashlei) reported
Tried to cancel my @cogeco internet last night and was put on dead-air hold for 20 minutes. #WTF Guess I’ll try again tonight! #NotImpressed
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𝚂𝚑𝚢’𝚜 𝙲𝚑𝚊𝚘𝚜 🤍🌻
(@s_j_xo) reported
So close of cancelling @cogeco!!!! Send me a damn tech, free of charge because I’m telling you somebody is piggy backing off our line. We can’t even watch tv and we have the best internet speed.
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Ian Gardner
(@ICGardner) reported
@Paulysworld @cogeco @WGRZ It’s a matter of principle. We’re paying for HD signal for everything. If Cogeco can’t even be bothered to do 16x9, how many other less technically adept clients aren’t aware they aren’t getting HD? And Cogeco? Don’t ask to DM this with me. Your customers deserve better!
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Christine O'Brien
(@steeenps) reported
Again, pausing service for free for a period of time would help confused and tired seniors and families sort out their next steps and not be charged in this stressful time. @cogeco perhaps you should reevaluate your response to tragedies such as this. 😢 Have some heart.
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James | Elevation Audiovisual
(@ElevationMtg) reported
@Mr_Bevers yeah I definitely should, considering cogeco just raised my rates- $102.50/mo + hst now for 180mps down/10mbps down, unlimited bandwidth (I use minimum 2000gb/mo)
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Scott Miller 🇨🇦
(@Prophet12_ca) reported
@cogeco internet still down. When will it be back up again?
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Buckshot Jones
(@JimmyD_95) reported
@AskWWENetwork how come the feature to login to your cable provider is removed from the wwe app? I would love to be able to take my subscription on the go with me, but due to your programming I cannot. Will unsubscribing. @cogeco @cogecohelps
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TSX Dividends
(@TSXDivStock) reported
Cogeco now down 14% after trimming this year's EBITDA forecast from 2-4% to 0.5-2%. Seems excessive to me. Remember when they had a takeout offer for $150? $CCA.TO
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Niki
(@WestonNiki) reported
@cogeco what’s up with the tv not working in L8G ???
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Ashlei Bettie
(@artisteashlei) reported
Ohhh another dead-air hold from @cogeco Hopefully, I will be able to cancel my services tonight.