Fido outages and service status in Alderwood, Ontario

Problems in the last 24 hours in Alderwood, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Alderwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Alderwood, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Mississauga.

City	Problem Type	Report Time
Toronto	Phone	23 days ago
Toronto	Phone	28 days ago
Toronto	Internet	29 days ago
Toronto	Phone	1 month ago
Mississauga	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Alderwood, Ontario

Latest outage, problems and issue reports in Alderwood and nearby locations:

• 
  Jennifer D'Souza (@AwkwarDsouza) reported 3 minutes ago from Toronto, Ontario

  @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

• 
  Senwung Luk (@fysl) reported 3 minutes ago from Toronto, Ontario

  Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

• 
  Jada Shada Hudson (@jadashada) reported 7 minutes ago from Toronto, Ontario

  @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

• 
  Mich Chung (@MichelleMoniq10) reported 9 minutes ago from Toronto, Ontario

  @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

• 
  Khaled Miari (@miari_khaled) reported 20 minutes ago from Oakville, Ontario

  @Fidomobile worse experience ever ,almost to complete 5 yrs here with lot of slow Internet and bad coverage ,am trying to login and use internet but useless ,bad feeling to resist all this time ,I think it’s time to change the service provider :(

• 
  Reena Kara (@reena_kara) reported 26 minutes ago from Toronto, Ontario

  Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

• 
  Ishtpal Singh (@IshtpalSingh18) reported 30 minutes ago from Brampton, Ontario

  @Fidomobile I am using Fido and the Fido customer service are saying to go to third party for the solution, as if give money but go ask someone else for solutions.

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 32 minutes ago from Toronto, Ontario

  @Fidomobile What about the old customer? 😔

• 
  Michael-Lamont Lytle (@michaellamontl) reported 33 minutes ago from Toronto, Ontario

  Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

• 
  KJ 💙⚾️ (@aintyourcuppa) reported 35 minutes ago from Toronto, Ontario

  Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 38 minutes ago from Toronto, Ontario

  @Fidomobile What about the current customer? Can I get this deal?

• 
  a cuppa tee (@acuppatee) reported 40 minutes ago from Toronto, Ontario

  @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

• 
  Lizette García ツ (@lizetteale) reported 42 minutes ago from Mississauga, Ontario

  Hey @Fidomobile @FidoSolutions why I am just getting 3G network for the past few days? Ugh 😑

• 
  Jada Shada Hudson (@jadashada) reported 43 minutes ago from Toronto, Ontario

  Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

• 
  Prabin Paudel (@paudelp) reported 47 minutes ago from Mississauga, Ontario

  Hi @Fidomobile last month only you charged me extra for exceeding few MBs of my data plan. Are you giving any credit for the whole day outage today that severely impacted my scheduled with doctors and my work from home ?

• 
  JP (@JarylleAdriane) reported 49 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  Saeid (@S_Khademi) reported 49 minutes ago from Toronto, Ontario

  Horribe @Fidomobile , unbelievable bad customer service #Fido

• 
  Juhi Apte (@Jwoohoo) reported 51 minutes ago from Toronto, Ontario

  @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 51 minutes ago from Toronto, Ontario

  @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

• 
  Lauren (@yearoflauren) reported 54 minutes ago from Toronto, Ontario

  @Fidomobile internet outage? Mine just dropped…

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Denis Seguin (@deseguin) reported 4 minutes ago

  @Fidomobile I paid my mother-in-law’s mobile bill but you keep texting saying it’s not paid and you will cut her off. Maybe if you had a customer service number we could sort this out.

• 
  jzed (@jzed7) reported 4 minutes ago

  @Fidomobile I've been on loop for the past 3 hours! I contact an agent on your online chat and they tell me to call your customer service. Customer service is just a robot!!! The robot keeps telling me to check my texts but I'm calling you because I don't have access to texts

• 
  JAY SHAH (@jayshah3828) reported 9 minutes ago

  The worst customer service I ever got is from @Fidomobile @FidoSolutions. I just want to upgrade some service and for that to verify my account they asked my DOB and birth year was incorrect. Maybe that's my fault while creating new account but there is no way to update it online

• 
  JAY SHAH (@jayshah3828) reported 10 minutes ago

  The lady on phone was so rude, she didn't even responded properly. @Fidomobile And she asked me to visit store for this. I visited the store for 2nd time and over there she told me that they can not update birth year, it should be done over the phone.

• 
  Miriam Amini (@Miriam_k_m) reported 13 minutes ago

  @Fidomobile Internet in Iran is down. Iranian families are in risk of being killed by the brutal regime in Iran. Make call to Iran free for Iranians living in Canada.#mahsa_amini

• 
  Jenn (@jenn_vegan) reported 16 minutes ago

  signed up to have a Canadian number again with @Fidomobile, online sign up was not accepting my information, had to talk to the service chat to help, was assured that they would still wave the setup fee, now there's mysteriously no record of our conversation... such a scam.

• 
  𝔖𝔪𝔦𝔩𝔢 (@nakhrebaz_jatti) reported 19 minutes ago

  @Fidomobile from a week Home internet is a constant problem with #fido Keep motivating me to change it

• 
  ipsodunk (@ipsodunk) reported 20 minutes ago

  @Fidomobile This is nice, but your voice service is down entirely in Nova Scotia now, so kinda useless.

• 
  Uncle Bob (@Shawnml413) reported 20 minutes ago

  @Fidomobile Fix your internet. Don't tell me to talk to your help desk, don't tell me to call your help line because I've done that and done everything I've been told. Just fix it.

• 
  Heather H (@luceandsam) reported 21 minutes ago

  @Jay_2_The_Eff @Fidomobile I’m using my sister’s cell to make my comment. I’m a Fido customer @tooziegirl and can’t get any cell service from Halifax, NS. Can you give us an update?