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Fido outages and service status in Alderwood, Ontario

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Full Outage Map
  • Fido generated 0 outage signals in the last 24 hours around Alderwood, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 67% Phone (67%)
  • 33% Internet (33%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Alderwood, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Alderwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Alderwood, Ontario

The most recent Fido outage reports came from the following cities: Mississauga, Toronto, and Toronto county.

CityProblem TypeReport Time
Mississauga Phone 19 days ago
Toronto Phone 20 days ago
Toronto Internet 24 days ago
Toronto county Total Blackout 1 month ago
Toronto Internet 1 month ago
Toronto Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Alderwood, Ontario

Latest outage, problems and issue reports in Alderwood and nearby locations:

  • THENUTSY1
    THEDONHAMMAR😡🇺🇸 (@THENUTSY1) reported from Oakville, Ontario

    @Fidomobile .y crack heads y tell us on phone all good and 2 days late no phoneM? What r y foked up hi Eads smoking stonersfoook y r crack heads up mamangemnt canada becane worst the 3rd world countries fooook y COCIAN capital of the world folk y teaduuuooosh scumbag

  • paudelp
    Prabin Paudel (@paudelp) reported from Mississauga, Ontario

    Hi @Fidomobile last month only you charged me extra for exceeding few MBs of my data plan. Are you giving any credit for the whole day outage today that severely impacted my scheduled with doctors and my work from home ?

  • merajalam2006
    Meraj Alam 🇮🇳🇨🇦 (@merajalam2006) reported from Mississauga, Ontario

    @neelshah85 @Fidomobile Quit @Fidomobile service immediately go to chater freedom vergin mobile

  • SarahPSmart
    Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario

    @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

  • nayakashu
    Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

  • michaellamontl
    Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • TheCarpenter79
    Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

  • Jwoohoo
    Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

  • AmirR3zaM
    Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • rickydee82
    Ricardo Da Silva (@rickydee82) reported from Mississauga, Ontario

    @FidoSolutions I am having an issue with my wife's phone, we are both with fido under same account 2 numbers. When I call her, everytime it rings 1 time then goes to voicemail, it only does that for my phone number and no-one else, my phone is key2 hers is keyone

  • AwkwarDsouza
    Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario

    @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

  • nourishnew
    Nourish (@nourishnew) reported from Lorne Park, Ontario

    @Fidomobile @FidoSolutions Any outage in Mississauga. Home internet not working.

  • MetroManTO
    Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

  • chintan_guj
    Chintan Gujarati (@chintan_guj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.

  • stevetogm
    StevieB (@stevetogm) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

  • BhavinShahTO
    Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • nadineyousif_
    Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario

    For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

  • DinoMani2
    Dino Mani (@DinoMani2) reported from Toronto, Ontario

    @Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives

  • fysl
    Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

  • OfficialNikunj
    Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Carlosl68910473
    Dragon (@Carlosl68910473) reported

    @Fidomobile I will never use Fido again even after unsubscribing to their emails I did not want when I started my account they won’t stop harassing me I’m getting hundreds of emails every month **** you fido you pieces of **** 💩 it’s been years I’m done

  • A_d_Amore
    Ad'Amore (@A_d_Amore) reported

    @Fidomobile I switched to a $27 plan that covers US roaming and free calls to 27 countries. After switching there are significant glitches that did not happen before. Is this a low tier service?

  • ianserena2045
    Ian Kendall (@ianserena2045) reported

    @Fidomobile Fido is down in manitoba cant make calls or receive cant text and no data bill is fully paid cant get to speak to a person at fido its been down for over 2 hrs now

  • masihhaha
    Masih (@masihhaha) reported

    @Fidomobile it’s sickening the garbage service you provide to your customers. You should be ashamed of the terrible and trash support system you have. All this money you charge for absolutely ******* nothing.

  • SpirituallyFam
    Sarah Anderson (@SpirituallyFam) reported

    After months of trying to resolve ongoing billing issues with @Fidomobile — including data overcharges that occurred while parental controls were active — I’m still waiting for a fair resolution. Partial credits don’t fix the underlying problem. Families deserve transparency and accountability, not exhaustion and confusion. Too many families just concede and pay because they don’t know how to fight back — allowing millions to be made off a faulty system. I won’t quietly accept that. A full reversal and goodwill credit are fair, considering the time, stress, and system failure that caused this. @CCTS_CRTC

  • BojaReddii
    boja_reddii (@BojaReddii) reported

    @Rogers @RogersHelps @Fidomobile This issue has been ongoing since Nov 2025. I signed up for Rogers Internet at Scarborough Town Centre where Sahil Kapre (Salesperson ID: 14010302) promised a $75 bill credit to my Fido account in the 2nd billing cycle. #CustomerService

  • Craig17981815
    C (@Craig17981815) reported

    @Fidomobile does having the rogers card also give fido customer the free roaming days?

  • Jim_363
    Jim (@Jim_363) reported

    @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

  • WhoCntrl
    iVu (@WhoCntrl) reported

    @Fidomobile I accidentally deleted my eSIM while switching phones. Now, I’m trying to set up a new eSIM on a new phone, but I can’t because I don’t have access to the old phone number. When I visit the store, they says there’s an issue with my identification. Can u help

  • jantz1
    Jantz (@jantz1) reported

    @Fidomobile in Mexico currently & can’t get hold of anyone @ 611. Need help with 2 travel plans……. a wrong date was provided through an agent for me & wife’s plan that was requested yesterday online was not implemented. Just did it again on line & it is isn’t working.