Fido Outage Report in Alderwood, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Alderwood, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Alderwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map Near Alderwood, Ontario
The most recent Fido outage reports came from the following cities: Mississauga and Toronto.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Alderwood, Ontario
Latest outage, problems and issue reports in Alderwood and nearby locations:
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Khaled Miari
(@miari_khaled) reported
from
Oakville, Ontario
@Fidomobile worse experience ever ,almost to complete 5 yrs here with lot of slow Internet and bad coverage ,am trying to login and use internet but useless ,bad feeling to resist all this time ,I think it’s time to change the service provider :(
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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rr.
(@iamdieroiramor) reported
from
Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Wilmer Cørønadø
(@MortifExtol) reported
from
Oakville, Ontario
Dear @Fidomobile, your website offers nothing for prepaid users, there is no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I cannot believe that the (near) solution is changing to postpaid! Thank you!
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Andrea Velez
(@AndreaVelez93) reported
from
Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
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Ishtpal Singh
(@IshtpalSingh18) reported
from
Brampton, Ontario
@Fidomobile I am using Fido and the Fido customer service are saying to go to third party for the solution, as if give money but go ask someone else for solutions.
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Lizette García ツ
(@lizetteale) reported
from
Mississauga, Ontario
Hey @Fidomobile @FidoSolutions why I am just getting 3G network for the past few days? Ugh 😑
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Dan the man 🇨🇦 🏒🏖
(@danwarren6) reported
from
Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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David Yu
(@DavidYu12) reported
@Fidomobile can we seriously think of a way of implementing a system where caller has to also press a number based on our voice message in order to successfully reach our number (similar to calling customer service center system)? This will help filter out automated scam calls...
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Analog Fog
(@theanalogfog) reported
@FidoSolutions @Fidomobile is there a service outage or something? I can’t seem to make calls but can receive them.
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Frannie
(@Ms_Okoye) reported
@Fidomobile so I didn't get my rebate for the service outage in my bill....what's that about?
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Apu Kumar Ghose
(@apukumarghose) reported
@Fidomobile I am unable to contact any customer service agent by calling 611. It always sends me to bot. How can I close my account? My account contains 2 mobile numbers. I found the service of Fido is getting worse.
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Jose, sin tilde.
(@joecconde) reported
from
Westmount, Québec
@Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?
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Joyee L.
(@ThatJoyee) reported
@FidoSolutions @Fidomobile i wanna know why customer service with a real person over the phone doesn't exist any more. I got a link via text to talk to virtual rep and your virtual chat doesnt work either. There's no way to get help from you guys #horriblecustomerservice
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arcanadian_23
(@rohancnaidu) reported
After I spend hours with your support team and get the order cancelled, the store makes me drive for 3 min only to let me know they cannot offer me the price I was offered online. @Fidomobile this is almost a scam run by your stores. “Make customers cancel online orders”
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arcanadian_23
(@rohancnaidu) reported
@Fidomobile - pathetic customer service. You send an “exclusively for you” offer which I opt for and place and order. Your store does not have the stock in spite of website showing it in stock. Dont know why you guys make us use express pickup if you cant deliver your promise.
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Parking Vigilante
(@PrkingVigilante) reported
If you like having to restart ur phone every day, just so that it will perform its most basic functions, or constantly have to adjust the volume back up from zero while listening to a program, I recommend the @google #pixel6 from @Fidomobile. It's a piece of ****, but who cares?
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AP 🤘
(@Aslampatel) reported
from
Surrey, British Columbia
One of the worst service provider in canada @Fidomobile @FidoSolutions