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Fido

Fido Outage Report in Alderwood, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Alderwood, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Alderwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Alderwood, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Mississauga.

CityProblem TypeReport Time
Toronto Phone 19 days ago
Toronto Phone 24 days ago
Toronto Internet 25 days ago
Toronto Phone 1 month ago
Mississauga Internet 2 months ago
Toronto Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Alderwood, Ontario

Latest outage, problems and issue reports in Alderwood and nearby locations:

  • IshtpalSingh18
    Ishtpal Singh (@IshtpalSingh18) reported from Brampton, Ontario

    @Fidomobile I am using Fido and the Fido customer service are saying to go to third party for the solution, as if give money but go ask someone else for solutions.

  • MortifExtol
    Wilmer Cørønadø (@MortifExtol) reported from Oakville, Ontario

    Dear @Fidomobile, there's no online services for prepaid users, there's no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I can't believe that the (only) solution is to switch to postpaid! Thank you!

  • nayakashu
    Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

  • AmirR3zaM
    Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • S_Khademi
    Saeid (@S_Khademi) reported from Toronto, Ontario

    Horribe @Fidomobile , unbelievable bad customer service #Fido

  • AmirR3zaM
    Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • nayakashu
    Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

  • JarylleAdriane
    JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?

  • SarahPSmart
    Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario

    @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

  • iamdieroiramor
    rr. (@iamdieroiramor) reported from Toronto, Ontario

    @Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.

  • nayakashu
    Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

  • AndreaVelez93
    Andrea Velez (@AndreaVelez93) reported from Toronto, Ontario

    @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

  • MichelleMoniq10
    Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • danwarren6
    Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario

    @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

  • yearoflauren
    Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • AmirR3zaM
    Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

  • miari_khaled
    Khaled Miari (@miari_khaled) reported from Oakville, Ontario

    @Fidomobile worse experience ever ,almost to complete 5 yrs here with lot of slow Internet and bad coverage ,am trying to login and use internet but useless ,bad feeling to resist all this time ,I think it’s time to change the service provider :(

  • acuppatee
    a cuppa tee (@acuppatee) reported from Toronto, Ontario

    @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

  • MortifExtol
    Wilmer Cørønadø (@MortifExtol) reported from Oakville, Ontario

    Dear @Fidomobile, your website offers nothing for prepaid users, there is no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I cannot believe that the (near) solution is changing to postpaid! Thank you!

  • michaellamontl
    Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • jean_prettyjean
    Jean Bean 🌳🌎🌈🎶 (@jean_prettyjean) reported

    @Fidomobile Is there a system issue for Fido cell users in Pefferlaw, ON L0E 1N0 Consistent call fails.

  • GinoWTHWorld
    Gino (@GinoWTHWorld) reported

    Normally i do not tweet, tks fido. Charged for LD, paying is ok, but never knew addon would expire, orig contract does not list that, CS do not have guts to say it must list Even your live chat agent questioned me if I read all the detail!? You think its ethical? @Fidomobile

  • mhar2004
    SuperBat (@mhar2004) reported

    @Fidomobile your fraud management is a joke! Called many times but she never answered her phone! What's going on? Time to switch!!!

  • YVRSharePoint
    Vancouver Sharepoint (@YVRSharePoint) reported

    @Fidomobile is one major failure in customer service. Customer beware. They will charge you fees for this and that and say the machine did it. Collection action then ensues. Amazing what these guys get away with

  • CwithAnArm
    Carmelo P D Caruana (@CwithAnArm) reported

    @Fidomobile Just send him an msg via your internal system, he knows who i am. This is all just so painful. I have wasted hours of time that i will never get back, customer service at FIDO is deplorable.

  • DeFrancKdefranc
    Kathryn DeFranc (@DeFrancKdefranc) reported

    @BruinsSandi @Fidomobile @FidoSolutions So very sorry Sandi!! That is Horrible!!

  • plumeorama
    Rob (@plumeorama) reported

    @Fidomobile everytime I come to the Otrawa area the signal is crap...its a total BELL area up here!

  • TallySalkey
    Tally (@TallySalkey) reported

    @FidoSolutions @Fidomobile both the app and website are still down and I need to pay my bill

  • girlegunz
    TLogic-SaveWomen’sSports (@girlegunz) reported

    @Fidomobile @FidoSolutions Well! I just returned from a road trip where I decided to use my cell phone for nav rather then purchase a Garmin Drive. Holy cow…for 15 days I am now nursing a $300 bill whereas I could have purchased a nav device for $150. Never again. What a rip.

  • GarfUrbanism
    Garfield Wayne (加菲), PhD (@GarfUrbanism) reported

    Had three horrific conversations with 2 utility service providers @Fidomobile and an academic institution today @ucanwest. Glad I have options to change my service plan & select another school to continue my Exec. Edu. Nobody pays attention to customer service anymore?