Fido Outage Report in Alderwood, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Alderwood, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Alderwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (44%)
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Phone (44%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map Near Alderwood, Ontario
The most recent Fido outage reports came from the following cities: Toronto and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Phone | ||
| TV | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Alderwood, Ontario
Latest outage, problems and issue reports in Alderwood and nearby locations:
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Wilmer Cørønadø
(@MortifExtol) reported
from
Oakville, Ontario
Dear @Fidomobile, your website offers nothing for prepaid users, there is no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I cannot believe that the (near) solution is changing to postpaid! Thank you!
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rr.
(@iamdieroiramor) reported
from
Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
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Andrea Velez
(@AndreaVelez93) reported
from
Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Dan the man 🇨🇦 🏒🏖
(@danwarren6) reported
from
Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Wilmer Cørønadø
(@MortifExtol) reported
from
Oakville, Ontario
Dear @Fidomobile, there's no online services for prepaid users, there's no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I can't believe that the (only) solution is to switch to postpaid! Thank you!
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Dino Mani
(@DinoMani2) reported
from
Toronto, Ontario
@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Ishtpal Singh
(@IshtpalSingh18) reported
from
Brampton, Ontario
@Fidomobile I am using Fido and the Fido customer service are saying to go to third party for the solution, as if give money but go ask someone else for solutions.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Daps
(@dapoluwaseyi) reported
My @Fidomobile home Internet is not working. Its been 2hrs!
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Angus By Design
(@AngusByDesign) reported
I advised @Fidomobile @FidoSolutions on December 3, 2021 that they weren't authorized to help themselves to my credit card, yet on December 16, 2021 they charged more than $700. Still no resolution for the frauds reported since October 2021. #fraud #disabilityrights #bullies
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Supreet Singh
(@beingsuprit) reported
@Fidomobile Through my Fido account ordered a phone which I picked up from the retail shop, after a week due to performance issues wanted to return the same so called the customer care and was given a purolator return label.
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Terence vander Woude
(@TerencevdW) reported
@Fidomobile FIDO SUCKS! You have zero care for your customers. I have been a customer for 25 years, since the beginning, and for $100 questionable charge, they refused to discuss a credit. I am on hold for 45 MINUTES and will be repeating this post for the entire time.
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Shayne
(@HeftieHeftie) reported
@Fidomobile @FidoSolutions Excited to activate our account. But been stood up twice by Fido techs who never called my number nor rang our bell. One guy waved us away from his van before driving off! 4 hrs so far waiting for Godot. Maybe next time they'll show up, call, AND work!
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Kirk
(@SoulKirk) reported
@Fidomobile Is this customer service? My phone won’t charge anymore! It just lost its charge around 6%. Help!
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Daps
(@dapoluwaseyi) reported
@Fidomobile My home Internet is not working. Been 2 hrs plus without any resolution
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Tina Yaghoubi
(@Tinzybinzy) reported
@RogersHelps @Fidomobile @FidoSolutions I have a recording of a manager at Fido promising me that someone from head office at rogers will call me to fix the issue caused by a staff that did not know Fido procedures and no one has emailed or called me. I need help.
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Pankaj Chaudhary
(@PjChaudhary93) reported
@Fidomobile I have lost my sim in India and urgently want a new one to help ease my work from home :( Is there any solution? Pls helpppllll
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GeneralZZ99
(@Dan75250371) reported
While @koodo is giving phones for $1/mo, @Fidomobile is doing tricky contest that nobody never win. Waouh what a difference !!!