Fido service status in Alderwood, Ontario

Problems in the last 24 hours in Alderwood, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Alderwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Alderwood, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Mississauga.

City	Problem Type	Report Time
Toronto	Phone	23 days ago
Toronto	Phone	28 days ago
Toronto	Internet	29 days ago
Toronto	Phone	1 month ago
Mississauga	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Alderwood, Ontario

Latest outage, problems and issue reports in Alderwood and nearby locations:

• 
  Dino Mani (@DinoMani2) reported 1 minute ago from Toronto, Ontario

  @Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives

• 
  Wilmer Cørønadø (@MortifExtol) reported 8 minutes ago from Oakville, Ontario

  Dear @Fidomobile, your website offers nothing for prepaid users, there is no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I cannot believe that the (near) solution is changing to postpaid! Thank you!

• 
  Dan Levy (@TheDanLevy) reported 10 minutes ago from Toronto, Ontario

  Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix

• 
  Mich Chung (@MichelleMoniq10) reported 17 minutes ago from Toronto, Ontario

  @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

• 
  Lauren (@yearoflauren) reported 17 minutes ago from Toronto, Ontario

  @Fidomobile internet outage? Mine just dropped…

• 
  Saeid (@S_Khademi) reported 21 minutes ago from Toronto, Ontario

  Horribe @Fidomobile , unbelievable bad customer service #Fido

• 
  Meraj Alam 🇮🇳🇨🇦 (@merajalam2006) reported 22 minutes ago from Mississauga, Ontario

  @Ekniran01760152 @Fidomobile Quit @Fidomobile service immediately go to chater freedom vergin mobile

• 
  Sarah Antonio (@SarahPSmart) reported 31 minutes ago from Toronto, Ontario

  @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

• 
  rr. (@iamdieroiramor) reported 31 minutes ago from Toronto, Ontario

  @Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.

• 
  Wilmer Cørønadø (@MortifExtol) reported 32 minutes ago from Oakville, Ontario

  Dear @Fidomobile, there's no online services for prepaid users, there's no module for topping up the account, I cannot even register my credit card! Seriously, I need to fix this! I can't believe that the (only) solution is to switch to postpaid! Thank you!

• 
  Meraj Alam 🇮🇳🇨🇦 (@merajalam2006) reported 35 minutes ago from Mississauga, Ontario

  @kriss19781 @Fidomobile Quit @Fidomobile service immediately go to chater freedom vergin mobile

• 
  Ashutosh Nayak (@nayakashu) reported 37 minutes ago from Toronto, Ontario

  @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

• 
  Ashutosh Nayak (@nayakashu) reported 38 minutes ago from Toronto, Ontario

  @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

• 
  Michael-Lamont Lytle (@michaellamontl) reported 46 minutes ago from Toronto, Ontario

  Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

• 
  Ashutosh Nayak (@nayakashu) reported 51 minutes ago from Toronto, Ontario

  @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

• 
  Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported 51 minutes ago from Toronto, Ontario

  @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

• 
  a cuppa tee (@acuppatee) reported 52 minutes ago from Toronto, Ontario

  @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

• 
  Meraj Alam 🇮🇳🇨🇦 (@merajalam2006) reported 55 minutes ago from Mississauga, Ontario

  @neelshah85 @Fidomobile Quit @Fidomobile service immediately go to chater freedom vergin mobile

• 
  Ishtpal Singh (@IshtpalSingh18) reported 56 minutes ago from Brampton, Ontario

  @Fidomobile I am using Fido and the Fido customer service are saying to go to third party for the solution, as if give money but go ask someone else for solutions.

• 
  Andrea Velez (@AndreaVelez93) reported 57 minutes ago from Toronto, Ontario

  @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniil (@Daniil71299484) reported 6 minutes ago

  @Fidomobile They charged me & $90 for home internet and all of a sudden put my account on hold And no one can’t get it back I list the opportunity of making almost $8000 since this issue

• 
  Sibaditya Maiti (@sibaditya) reported 6 minutes ago

  @Fidomobile @FidoSolutions I have wrongly charged for this month. I tried get in touch with customer care but not able to reach them. Can someone help me on this?

• 
  butlerp (@butlerp) reported 7 minutes ago

  @Fidomobile Hoping you can help! I won a Sonos speaker in the Fido Xtra contest - but purolator just delivered an envelope and all it had was a card that said "Enjoy your Fido Xtra Perk" - will the speaker follow?

• 
  Nahiem (@Nahiem98) reported 7 minutes ago

  @Fidomobile The app not working.

• 
  Brian Lang (@brilang) reported 9 minutes ago

  @Fidomobile Trying to enter your @Wealthsimple contest and it never gives a "success" screen, and offers me the option to enter again if I go back to Fido Extra. Seems to be busted...

• 
  Yadnesh Raut (@Yad2313) reported 9 minutes ago

  @VirginPlus worst service.. after offering a plan which was suggested by virgin representative.. called back and said they cannot give the plan.. Please move to @RogersMobileCa @Fidomobile

• 
  Daniil (@Daniil71299484) reported 11 minutes ago

  @Fidomobile Never go to Fido

• 
  Dhruv Misri (@misridhruv) reported 11 minutes ago

  @Fidomobile Well if that was working I wouldn't have to be here. It's surprising how no one wants to take responsibility to fix this because it is one small retail customer. If it was a big business this wouldn't be happening.

• 
  Joyce Youth (@swankyangelb) reported 13 minutes ago

  @FidoSolutions @Fidomobile your network sucks. I've not had any service for over 4hrs now. I can't call and no one can reach me. I'd be moving to a better service provider cos I can't imagine all the missed opportunities I'll have because people can't reach me.

• 
  Shermila (@shermil2012) reported 22 minutes ago

  Fido has no appreciation for its loyal customers and clueless customer service not even trying to make an effort for retention! SMH @Fidomobile @FidoSolutions