Fido outages and service status in Kleinburg Station, Ontario

Problems in the last 24 hours in Kleinburg Station, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kleinburg Station, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Kleinburg Station, Ontario

Latest outage, problems and issue reports in Kleinburg Station and nearby locations:

• 
  m (@mybroskeeperrr) reported 8 minutes ago from Brampton, Ontario

  I know I’m always running from my problems because Im even scared to check the fido app to see how much data I have left

• 
  Ishtpal Singh (@IshtpalSingh18) reported 9 minutes ago from Brampton, Ontario

  @Fidomobile I am using Fido and the Fido customer service are saying to go to third party for the solution, as if give money but go ask someone else for solutions.

• 
  Vladimir Dronov (@dronkoff) reported 18 minutes ago from Richmond Hill, Ontario

  @Fidomobile Managed to replace it. Hope it'll help.

• 
  IG:akinola_jane (@Janniedivahh) reported 19 minutes ago from Caledon East, Ontario

  @Fidomobile @FidoSolutions Can you tell me why my phone down payments is not showing on my record and I am be billed like I didn’t make any payments. I have complained severally but no one is helping to resolve this issue even after showing a payment receipt. I am at this point so fed up

• 
  Carolina Torres (@carot0rres) reported 41 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Shannon Roszell (@shannon_roszell) reported 49 minutes ago from Vaughan, Ontario

  Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice

• 
  Adv. Om Sangekar🎓 (@omsangekar) reported 53 minutes ago from Brampton, Ontario

  Fido activated home internet plan for me without even taking my consent.Ridiculous customer service @Fidomobile Raised a complaint now #dispute #rights #smallcausecourt

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rishiii (@rishitemani) reported 7 minutes ago

  @Fidomobile do you think customer wouldn’t pay attention and you can charge em whatever your if they find Fido will say sorry and will do the correction ?? This is call rip off, shame on you @Fidomobile now you will ask for to send me private msg so you can save your image 😡😡😡

• 
  Kirito96 (@kirito_9668) reported 8 minutes ago

  @Fidomobile your AI is ****!!! I'm having issues with the phone no longer detecting my sim intermittently everyday and you dumb AI can't send me to technical support. It's wants me to schedule a call and keeps on asking about making a payment.

• 
  Sree (@sreebuildss) reported 12 minutes ago

  @Fidomobile You charged me 126$ instead of my normal monthly fees. Trying to reach your support since last 2 days. No luck, no call back. Before I go other routes I want to try here.

• 
  Anonymous (@1111SpiritualBb) reported 13 minutes ago

  I have NEVER had such a negative experience with a phone company as I am having with @Fidomobile THE ABSOLUTE WORSTTT COMPANY !!! WORST CUSTOMER SERVICE - WORST EVERYTHING

• 
  M (@tvinbnwv) reported 13 minutes ago

  @Fidomobile Hello, can I contact you guys via DM? I need help regarding my mobile plan but couldn't access contact in any ways since I am abroad and my fido SIM card doesn't work. I can't get a call back or anthing. Please help me!

• 
  Canadian Woman 🇨🇦 (@eraseing_woman) reported 17 minutes ago

  Just opened a 4th phone line with @Fidomobile. They’re trying to charge me $80 for doing this - when the set up should’ve been free. Now I have to wait five days to talk to an agent because that’s how poor Fido’s customer service has become.

• 
  Ian Kendall (@ianserena2045) reported 19 minutes ago

  @Fidomobile Fido is down in manitoba cant make calls or receive cant text and no data bill is fully paid cant get to speak to a person at fido its been down for over 2 hrs now

• 
  Vince Ltd. (@Vince_Ltd) reported 30 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Howard Bailey (@howardruns) reported 31 minutes ago

  @Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.

• 
  Pete (@floofydoofbkup) reported 31 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this