Fido outages and service status in Langley, British Columbia

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

• 
  AP 🤘 (@Aslampatel) reported 3 minutes ago from Surrey, British Columbia

  One of the worst service provider in canada @Fidomobile @FidoSolutions

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  Jeanne (@Meanchef) reported 7 minutes ago from New Westminster, British Columbia

  Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

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  Karthi (@S8Karthi) reported 9 minutes ago from Surrey, British Columbia

  @Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

• 
  dezi.rulzz (@chandigarhian26) reported 15 minutes ago from Surrey, British Columbia

  @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

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  dezi.rulzz (@chandigarhian26) reported 37 minutes ago from Surrey, British Columbia

  @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Karthi (@S8Karthi) reported 47 minutes ago from Surrey, British Columbia

  @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

• 
  Chris Gilbert 🇨🇦 (@stychentyme) reported 55 minutes ago from Delta, British Columbia

  Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

Fido Issues Reports

Latest outage, problems and issue reports in social media:

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  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 5 minutes ago

  Count your days @Fidomobile !! I've scheduled a callback and still haven't received a call. I even tried the stupid voicemail prompt and still no call back. Cancel my account while we're at it.. It's not like I get to use it anyway. Ever since you guys upgraded your network...

• 
  TundeRich (@Dunumi) reported 5 minutes ago

  @Fidomobile @nsafiys Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct

• 
  Smitty’s Stake House (@SmittyStakez) reported 6 minutes ago

  @Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??

• 
  Lino's Version (@LinosVersion) reported 9 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Julius & Teeko (@JuliusTeeko) reported 10 minutes ago

  @Fidomobile Terrible customer service. Why do I always think, 'this time it will be better'...

• 
  Aman Bhargava (@Amanbhargava23) reported 11 minutes ago

  @Fidomobile I AM BEING CHARGED EXTRA AS A FRAUD GOR THE SERVICES I HAVENT HIRED I NEED HELP

• 
  Leanne Schira (@lschira) reported 12 minutes ago

  @FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu

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  Dimy Da Plug (@dimydaplug) reported 12 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

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  Pete (@floofydoofbkup) reported 13 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  connor (@_connorrr_) reported 13 minutes ago

  @Fidomobile I have tried to cancel my mobile data plan and the only way to do so is by calling. I cannot do this because I am not living in Canada anymore and the international number does not work.