Fido outages and service status in Langley, British Columbia

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

• 
  Karthi (@S8Karthi) reported 9 minutes ago from Surrey, British Columbia

  @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

• 
  dezi.rulzz (@chandigarhian26) reported 12 minutes ago from Surrey, British Columbia

  @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  dezi.rulzz (@chandigarhian26) reported 22 minutes ago from Surrey, British Columbia

  @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  AP 🤘 (@Aslampatel) reported 41 minutes ago from Surrey, British Columbia

  One of the worst service provider in canada @Fidomobile @FidoSolutions

• 
  Chris Gilbert 🇨🇦 (@stychentyme) reported 49 minutes ago from Delta, British Columbia

  Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

• 
  Jeanne (@Meanchef) reported 49 minutes ago from New Westminster, British Columbia

  Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

• 
  Karthi (@S8Karthi) reported 53 minutes ago from Surrey, British Columbia

  @Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Evan (@evanoftheyukon) reported 3 minutes ago

  @Fidomobile My issue is that I'm with Bell right now, and I haven't moved my number over (thankfully). This means that I'm stuck with a temporary Fido number that I would need to pay to port out to another provider. So I'm forced to call in order to cancel.

• 
  Jennifer (@JMazda26) reported 4 minutes ago

  @Fidomobile I’m having trouble getting the support to help with my mobile! Your customer service team is not helpful at all?!!!

• 
  Evan (@evanoftheyukon) reported 10 minutes ago

  @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

• 
  Nojan Emd (@EmdNojan306) reported 11 minutes ago

  @Fidomobile another week went by and my voicemail is still in French. No support from Fido. I have been placed on hold for hours

• 
  KiTsKOrNeR (@RealKiTsKorner) reported 13 minutes ago

  So you have no person to person interaction w customer service? I have to wait until Thursday for a call back? Are you fn kidding me? @Fidomobile @Rogers

• 
  leaky (@leaky766) reported 14 minutes ago

  @RealKiTsKorner @Fidomobile @Rogers Unreal isnt it ? Shockingly bad customer service ......

• 
  🇺🇦 Anna Filina (@afilina) reported 16 minutes ago

  Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

• 
  Aman Bhargava (@Amanbhargava23) reported 17 minutes ago

  @Fidomobile @Rogers I AM HAVING TROUBKE REGARDING BILLING ISSUES WITH FIDO AND SINCE IT HAS BEEN TAKEN BY ROGERS AS A CUSTOMER I HAVE SUFFERED A LOT WOUOD REWYEST EVERYONE NOT TO TAKE FIDO. IT HAS ONE OF THE WORST CUSTOMER SERVICE TO EVER EXIST THEY CANT EVEN FIND U IN SYSTEM

• 
  cali dreamer (@cali_dreamer12) reported 17 minutes ago

  @Fidomobile your customer service is the worst

• 
  Shrikant Gupta (@Shrikan15918909) reported 18 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam