Fido Outage Report in Langley, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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Wi-fi (5%)
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E-mail (3%)
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Total Blackout (2%)
Live Outage Map Near Langley, British Columbia
The most recent Fido outage reports came from the following cities: Surrey, Vancouver and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Phone | |
| Vancouver |
Phone | |
| Vancouver |
Phone | |
| Port Coquitlam |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.
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nah nah natalie 🦇
(@NahNahNahtahlee) reported
from
Vancouver, British Columbia
Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇
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Dj Spectrom
(@sbonger77) reported
from
Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
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AP 🤘
(@Aslampatel) reported
from
Surrey, British Columbia
One of the worst service provider in canada @Fidomobile @FidoSolutions
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Debbie Hellion
(@DebbieHellion) reported
from
Vancouver, British Columbia
Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Hamill
(@hamillaaron) reported
Day 4 of @RogersHelps @Fidomobile home internet being completely out. Website says no known issues. No communication on FB or Twitter about the outage. No estimate for resumption of service. I'm pretty patient and honestly thankful we didn't lose power, but this is ridiculous.
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mary mary
(@amazontoronto) reported
@Fidomobile How do I contact Office of Pres at FIDO or FIDO ombudsman. Misinformation and service problems. Thank you
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Jonathan Crone
(@FurnByJonathan) reported
@Fidomobile @FidoSolutions Power out across a large swathe of Ontario, home internet is down, & you’re sending alerts you’re going to cut off people’s data due to usage caps? I’ve been a Fido customer since before the network was publicly live: guess how fast I will drop you!
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TV Fanatic
(@TVFanatic8) reported
All the big communication companies @Fidomobile @rogers really do not help their staff support their customers. 4 days without internet and all the staff can give is 5GB bonus. After 4 days you would expect the companies to have a better solution. #ottawaoutage #fido #Rogers
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TV Fanatic
(@TVFanatic8) reported
@FidoSolutions I completely recognize that it is not the staffs fault. I did call in for a solution and the only options given were a 5GB bonus which did not last long or increase my data plan. My frustration is with the company that is doing nothing to support its customers.@Fidomobile
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Anthony Thompson
(@anthony_t_1999) reported
Hey @Fidomobile why are you only offering some customers extra free data due to the week long power outage in Ottawa? I was told it is not possible despite knowing several other customers who you helped.
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Niklas M. Hansen
(@Niklasmh) reported
Extremely dissatisfied with @Fidomobile Thursday morning a technician was here to install my WiFi, could not make it work. After talking with the support line 1-2 times a day since I still don’t have any internet, and no one can give me a timeline… 0 stars would not recommend
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SHAMS E MAN
(@Persianars) reported
@Fidomobile @FidoSolutions worst networks ever worst prices 😡🤬 my home internet is out since last night still I am being charged for nothing no compensation if it’s not stealing what is it it’s happening every others day, I am missing my school classes
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Eric
(@ericmarr3) reported
@TVFanatic8 @Fidomobile Exactly this. The lack of info and transparency is the biggest problem here. Are we talking hours, days, weeks? A ballpark would be helpful. If Fido/Rogers gave a hint days ago I could have made other arrangements.
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Jenlybel
(@jenlybel) reported
@Fidomobile anywhere we can get updates on Ontario Fido Internet outtages post storm? I know it's been a weird few days, just looking to see if there's a time frame for return of service.