Fido outages and service status in Montréal-Ouest, Quebec
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Montréal-Ouest, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Montréal-Ouest, Quebec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Montréal-Ouest, Quebec
The most recent Fido outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Phone | 18 days ago |
|
Montréal
|
Internet | 5 months ago |
|
Montréal
|
Internet | 7 months ago |
|
Dorval
|
Phone | 7 months ago |
|
Montréal
|
Internet | 9 months ago |
|
Montréal
|
Internet | 9 months ago |
Community Discussion
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Fido Issues Reports Near Montréal-Ouest, Quebec
Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:
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TIGER (@navedtehseen) reported from Montréal, Quebec@Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?
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sidra🥺🥰 (@badkutthi) reported from Montréal, QuebecFido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧
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Jose, sin tilde. (@joecconde) reported from Westmount, Quebec@Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?
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Neil (@imneilocampo15) reported from Montréal, Quebec@Fidomobile worst company ever. I will change to Rogers.
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Yaz Kh (@Yazkh) reported from Montréal, Quebec@Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Lino's Version (@LinosVersion) reportedDo you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo
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M (@tvinbnwv) reported@Fidomobile Hello, can I contact you guys via DM? I need help regarding my mobile plan but couldn't access contact in any ways since I am abroad and my fido SIM card doesn't work. I can't get a call back or anthing. Please help me!
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💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reportedEver since you guys switched to the 5G network my phone barely works. Since March nothing works for me. I can barely receive calls, texts or even connect to a network when I need data. @Fidomobile why am I paying for a service and getting abysmal service ? Cancel my account !
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Soban Shaikh (@soban_shaikh) reported@yoshiboost @Fidomobile Absolutely. And I am not even talking about deals or discounts. It’s just basic ask to get connected to a customer service agent. These companies need a telling.
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Faye 🙋🏻♀️ (@ffurdyk) reported@Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.
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Masih (@masihhaha) reported@Fidomobile it’s sickening the garbage service you provide to your customers. You should be ashamed of the terrible and trash support system you have. All this money you charge for absolutely ******* nothing.
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Mama bless (@zoomieking00) reportedWhy can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!
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TundeRich (@Dunumi) reported@KWoodash @Fidomobile Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct
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Omotalade Kikelomo (@wandeomot) reported@Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?
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Howard Bailey (@howardruns) reported@Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.