Fido outages and service status in Montréal-Ouest, Quebec

Problems in the last 24 hours in Montréal-Ouest, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Montréal-Ouest, Quebec

Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:

• 
  TIGER (@navedtehseen) reported 6 minutes ago from Montréal, Quebec

  @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

• 
  Neil (@imneilocampo15) reported 10 minutes ago from Montréal, Quebec

  @Fidomobile worst company ever. I will change to Rogers.

• 
  sidra🥺🥰 (@badkutthi) reported 36 minutes ago from Montréal, Quebec

  Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

• 
  Yaz Kh (@Yazkh) reported 39 minutes ago from Montréal, Quebec

  @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

• 
  Jose, sin tilde. (@joecconde) reported 58 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sohail (@sohail87033951) reported 5 minutes ago

  Requested @Fidomobile to close my account, but instead was pushed to keep paying for unused services. Now facing unnecessary charges& collection harassment.If closed on time,this issue wouldn’t exist. Authorities should investigate such practices. @CRTCeng #ConsumerRights #Canada

• 
  Ben (@edmontonbenny) reported 5 minutes ago

  @Fidomobile please have someone return my call. Apparently the only way to add ny daughter as authorized on my account is to speak to someone via a phone call. But despite your advertising that support is avail 24/7 I can’t reach anyone until Thursday. This is unacceptable. I

• 
  Dr. Strangelove (@Border_Guard77) reported 7 minutes ago

  @Fidomobile @FidoSolutions Hey, AI Fido, please tell your overlords to fix that ******* app! I’m sick and tired of constantly having to sign in. Also tell your overlords that your company customer service is rapidly deteriorating and is very ******🖕

• 
  Mama bless (@zoomieking00) reported 8 minutes ago

  Why can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!

• 
  🆒 Chris Parry (@ChrisParry) reported 11 minutes ago

  I have a @Fidomobile cell & the signal is terrible where I live. Frequent dropouts, no 5g. I'm done with it. Went to a @FreedomMobile store and, respect to them, they admitted their signal is weak where I live too. They're new, so I'll wait, and their integrity won't be forgotten

• 
  Georgina Perez (@Georgin51424274) reported 12 minutes ago

  @Fidomobile is there anyone in customer service who is actually willing to help?

• 
  SM (@Sabisweet_s) reported 14 minutes ago

  @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.

• 
  Ian Kendall (@ianserena2045) reported 20 minutes ago

  @Fidomobile Fido is down in manitoba cant make calls or receive cant text and no data bill is fully paid cant get to speak to a person at fido its been down for over 2 hrs now

• 
  Aephraim Steinberg (@QuantumAephraim) reported 21 minutes ago

  @Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.

• 
  pratap (@pratapT7) reported 23 minutes ago

  @Dishaaa29 @Fidomobile Come back to india for better service