Fido

Fido Outage Report in Mont-Royal, Montréal, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Mont-Royal, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Mont-Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Mont-Royal, Montréal, Québec 03/21/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (27%)

    Internet (27%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Mont-Royal, Québec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

  • richard_beck Richard Beck (@richard_beck) reported from La Prairie, Québec

    @reneritchie Come over to the bright side that is Fido - never had that happen to me

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • richard_beck Richard Beck (@richard_beck) reported from Longueuil, Québec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • joecconde Jose, sin tilde. (@joecconde) reported from Westmount, Québec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • fizz_ca fizz (@fizz_ca) reported

    @theanarcat @Fidomobile Hello @theanarcat , I am sorry to hear about this 😕 At the moment the normal calls and SMS while you are in USA coverage will work only in case you can find a 2G network for T-Mobile and AT&T. I just sent you a PM with more information. Have a great day, -B.G

  • mannp2711 Mann Patel (@mannp2711) reported

    Worst customer service I experienced in the last 2 months. I returned the device which I got wrong, even though I waited a lot for a new device after that, I returned the device and it's been a week and still, I didn't get my refund.@FidoSolutions @Fidomobile

  • kdpskingra Kdpskingra (@kdpskingra) reported

    @Fidomobile please refund my outstanding amount 295$, I haven't received any cheque by mail at mentioned address (in my Fido account). Please refund my outstanding amount 295$. Very poor service. I am really disappointed.

  • itzAlwayzGABY I’M HIM (@itzAlwayzGABY) reported

    @Fidomobile has the worse service and customer service ever, they’re all clueless AF

  • theanarcat anarcat (@theanarcat) reported

    @fizz_ca @Fidomobile it seems you misunderstood my post as me saying that your service wasn't working. that wasn't it; i'm not a subscriber anymore partly because you (still) do not offer voice-based tech support (and generally fail at support, as this thread and DMs witness)

  • britcan71 SAM (BritIndCan71) (@britcan71) reported

    Canadian Twitter peeps, can you recommend me cell plan carriers besides #Fido @Fidomobile Looks like after a loyal 18 years I’m no longer a valued customer according to two of your customer reps..

  • kaptincam Cam (@kaptincam) reported

    Trying to get any meaningful communication done regarding plans or new phones via @Fidomobile built in chat service is truly frustrating. If its called a phone, and I'm working on my new phone and my new phone plan then why can't I talk to someone over a PHONE call?

  • SimonMcDonaldCA Simon (@SimonMcDonaldCA) reported

    @FidoSolutions @Fidomobile I’m in Going Kong. Didn’t get a text from the local network and need to know if I can roam or need an add-on. Impossible to speak to anybody at Fido. My account number is in Canada so can’t register on the help app. Can you help?

  • sritchietoronto Steve Ritchie (@sritchietoronto) reported

    @Fidomobile why don’t you support Apple Watch cellular?

  • kaptincam Cam (@kaptincam) reported

    @Fidomobile If you call their CS line, you cycle through the menus, only to have them direct you towards a text service putting you in que. It would be great if you got to talk to someone, and not trying to message back and forth via text.