Fido

Fido Outage Report in Richmond, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Richmond, British Columbia 05/05/2025 00:40

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (41%)

    Internet (41%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Live Outage Map Near Richmond, British Columbia

The most recent Fido outage reports came from the following cities: Burnaby and Vancouver.

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City Problem Type Report Time
CanadaBurnaby Phone
CanadaVancouver Phone
CanadaBurnaby Phone
CanadaVancouver E-mail
CanadaBurnaby Phone
CanadaVancouver Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile What's up with the outage??

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • sbonger77 Dj Spectrom (@sbonger77) reported from Vancouver, British Columbia

    Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!

  • JCredTV JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia

    @enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

  • JCredTV JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia

    @enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

  • ianiv Ianiv Schweber (@ianiv) reported from North Vancouver, British Columbia

    @todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes

  • adrianarobl3s Adriana Robles (@adrianarobl3s) reported from Vancouver, British Columbia

    @Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?

  • chelsamander ♡ Chelsea ♡ (@chelsamander) reported from Burnaby, British Columbia

    It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤

  • LoGavin Louise Gavin (@LoGavin) reported from Vancouver, British Columbia

    Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

  • DebbieHellion Debbie Hellion (@DebbieHellion) reported from Vancouver, British Columbia

    Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

  • oh_tola Tola 🦄 (@oh_tola) reported from Vancouver, British Columbia

    Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

  • gabanitin Nitin Gaba #FSDBetaCanada (@gabanitin) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

  • stychentyme Chris Gilbert 🇨🇦 (@stychentyme) reported from Delta, British Columbia

    Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

  • RucaMend Ruan Mendes (@RucaMend) reported from Vancouver, British Columbia

    @Fidomobile I really pissed with the service you guys provide!

  • GiovanniTrigona Giovanni Trigona (@GiovanniTrigona) reported from Burnaby, British Columbia

    Fido has a customer service

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

  • RiskManagerCa Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Daliilaa_hidajj Dali La 🇦🇱 (@Daliilaa_hidajj) reported

    @Fidomobile WTF IS WRONG WITH YOU AT NIGHT! NOTHING WORKS!

  • bharathbkd Bharath (@bharathbkd) reported

    For one full day service interruption, @rogershelps @Fidomobile decided to give $0.5 credit on May month's bill. Blessed..!!! Two of my critical transactions which I could not complete due to 'No OTPs received' worth 50 cents. 🙏 #fido

  • chickiepoo1984 Louise (@chickiepoo1984) reported

    @Fidomobile why is it that phone calls are going straight to voicemail? Text messages work.... calls do not. Are we gonna be credited a whole $1.50 on our next bill for this outage too? 🙄🙄🙄

  • ranveersandhu94 i love my india 🇮🇳 (@ranveersandhu94) reported

    @Fidomobile biggest fraud company called on my number and issue new number i dont want any mobile number Close this right now

  • BotTheDip BotTheDip (@BotTheDip) reported

    @FidoSolutions @Fidomobile My entire family has been with FIDO for over 10 years. I left for @TELUSsupport a bit to come back now but was just reminded of why I left in the first place. It's crazy that Fido doesn't even try to compensate for the situation. Terrible service #FIDO

  • EvangDJones Evang. Dayle Jones-Johnson (@EvangDJones) reported

    @Fidomobile very DISGUSTED at the measure of service I'm receiving from one of your associates being n hold for 40 minutes

  • gwendolynferg Gwen Spencer (@gwendolynferg) reported

    Very annoyed that @Fidomobile sent me a phone without buds or wall charger and blamed the manufacturer policy and then refused to give me any credit for not informing me. This once loyal customer will be switching at the first opportunity. #fidosucks

  • mndeveci Mehmet Nuri Deveci (@mndeveci) reported

    @Fidomobile stop calling me from this (+1 877 866-9930) number. I am answering the call and you hang up after 3 seconds. It happened more than 10 times in last 7 days. I really don’t want what you are marketing, please stop!

  • schmoiti emanuel (@schmoiti) reported

    @Fidomobile has literally caused me so much headache. It’s been one week since I called to get home internet. One broken modem, countless calls to customer service, and waiting for tech to show up at home who never showed up(!!!) later and I still have no internet. 😑😖😖😖

  • leeciexox alex~ or whatever (@leeciexox) reported

    We lost power??? Yay for hot weather and windy ****. But bless up for my phone plan providing 5 hours of free data 😎 @Fidomobile