Fido Outage Report in Richmond, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map Near Richmond, British Columbia
The most recent Fido outage reports came from the following cities: New Westminster, North Vancouver and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster |
Internet | |
| New Westminster |
Phone | |
| North Vancouver |
Internet | |
| Burnaby |
Internet | |
| Burnaby |
Phone | |
| Richmond |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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Preeminent Foundation
(@PICEELL) reported
from
Burnaby, British Columbia
@FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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nah nah natalie 🦇
(@NahNahNahtahlee) reported
from
Vancouver, British Columbia
Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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mike lee | 이형걸 | 李衡杰 |
(@mikeleeuno) reported
from
Ladner, British Columbia
.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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thrill3
(@thrill3) reported
@Fidomobile I don't want to talk to a machine RUDE No option Just want to pay bill Bank paid to wrong account Horrible customer service Don't want to talk to a machine💩
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Andrew
(@axioit) reported
@Fidomobile I'm not a happy customer... I'm not sure I will continue with @Fidomobile I am open to suggestions...
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Laeraya
(@LaerayaFPS) reported
@Fidomobile Got off the phone with them 20 minutes ago. It’s very frustrating, especially when the guy I was talking to had long pauses between questions and couldn’t answer simple ones. I asked if there was anything he could do to help, and said no.
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Arsh Panesar
(@panesartrades) reported
@Fidomobile I just realized my device is 5g compatible and I did speak to customer service agent few weeks ago who advised me to do nothing because my phone is 5g compatible but yet I still cannot make or receive calls?, My phone is oneplus 12R and it definitely supports all the bands.
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amir
(@Amirooo776) reported
@realanmolverma @Fidomobile @Fidomobile I was nor peoperly informed of your 3G enforced 75 dollar service charge. I moved to a different carrier today. Yet you have charged my credit card. Refund the 75 dollars. I do not wish to remain a customer to Fido/Rogers.
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Deejay Bee
(@DJBryson) reported
@Fidomobile Almost 100% you lost me as a customer. My phone is suspended because of 3g retirement, even though it was confirmed my phone is compatible. Can't get through to support. Website is terrible. Signal was always trash anyway. Time for a change.
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Prateek Garg
(@Prateek_Garg95) reported
@Fidomobile Hi team, I have already changed my phone to 4g, but still you have discontinued my line. I'm trying to call customer service since morning but there is no response
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Andrew
(@axioit) reported
1... Today I lost my connection on my cell. I recieved notice a few months ago my cell will no longer be in service because @Fidomobile my cell uses 3G 2...
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Deejay Bee
(@DJBryson) reported
@Fidomobile Thanks for your help, but i'm no longer a customer. Maybe relay this to management. Guessing you lost a few.
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👑🤍💎🚜🚛🍎hundredfoldseeds=EAT❄️🌴⚓️🍐🍇🍒🌸🍧👑
(@djparfaiti) reported
@Fidomobile Update Live Human at the Shop types in SIM card into computer in about one minute, solves 3 more problems, and we test the gear in the shop and it works. Live human 100 points