Fido outages and service status in North York, Ontario

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Fido generated 2 outage signals in the last 24 hours around North York, including 2 direct reports.
The most common problems reported in this area mention Internet, Total Blackout, and Phone.
The most recent signal from this area was received May 15, 12:34 PM EDT.

Internet (60%)
Total Blackout (20%)
Phone (20%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	North York	Baseline
May 15, 1:00 AM EDT	0	0	0
May 15, 1:20 AM EDT	0	0	0
May 15, 1:40 AM EDT	0	0	0
May 15, 2:00 AM EDT	0	0	0
May 15, 2:20 AM EDT	0	0	0
May 15, 2:40 AM EDT	0	0	0
May 15, 3:00 AM EDT	0	0	0
May 15, 3:20 AM EDT	0	0	0
May 15, 3:40 AM EDT	0	0	0
May 15, 4:00 AM EDT	0	0	0
May 15, 4:20 AM EDT	0	0	0
May 15, 4:40 AM EDT	0	0	0
May 15, 5:00 AM EDT	0	0	0
May 15, 5:20 AM EDT	0	0	0
May 15, 5:40 AM EDT	0	0	0
May 15, 6:00 AM EDT	0	0	0
May 15, 6:20 AM EDT	0	0	0
May 15, 6:40 AM EDT	0	0	0
May 15, 7:00 AM EDT	0	0	0
May 15, 7:20 AM EDT	0	0	0
May 15, 7:40 AM EDT	0	0	0
May 15, 8:00 AM EDT	0	0	0
May 15, 8:20 AM EDT	0	0	0
May 15, 8:40 AM EDT	0	0	0
May 15, 9:00 AM EDT	0	0	0
May 15, 9:20 AM EDT	0	0	0
May 15, 9:40 AM EDT	0	0	0
May 15, 10:00 AM EDT	0	0	0
May 15, 10:20 AM EDT	0	0	0
May 15, 10:40 AM EDT	0	0	0
May 15, 11:00 AM EDT	0	0	0
May 15, 11:20 AM EDT	0	0	0
May 15, 11:40 AM EDT	0	0	0
May 15, 12:00 PM EDT	0	0	0
May 15, 12:20 PM EDT	0	0	0
May 15, 12:40 PM EDT	0	0	0
May 15, 1:00 PM EDT	0	0	0
May 15, 1:20 PM EDT	0	0	0
May 15, 1:40 PM EDT	0	0	0
May 15, 2:00 PM EDT	0	0	0
May 15, 2:20 PM EDT	0	0	0
May 15, 2:40 PM EDT	0	0	0
May 15, 3:00 PM EDT	0	0	0
May 15, 3:20 PM EDT	0	0	0
May 15, 3:40 PM EDT	0	0	0
May 15, 4:00 PM EDT	0	0	0
May 15, 4:20 PM EDT	0	0	0
May 15, 4:40 PM EDT	0	0	0
May 15, 5:00 PM EDT	0	0	0
May 15, 5:20 PM EDT	0	0	0
May 15, 5:40 PM EDT	0	0	0
May 15, 6:00 PM EDT	0	0	0
May 15, 6:20 PM EDT	0	0	0
May 15, 6:40 PM EDT	0	0	0
May 15, 7:00 PM EDT	0	0	0
May 15, 7:20 PM EDT	0	0	0
May 15, 7:40 PM EDT	0	0	0
May 15, 8:00 PM EDT	0	0	0
May 15, 8:20 PM EDT	0	0	0
May 15, 8:40 PM EDT	0	0	0
May 15, 9:00 PM EDT	0	0	0
May 15, 9:20 PM EDT	0	0	0
May 15, 9:40 PM EDT	0	0	0
May 15, 10:00 PM EDT	0	0	0
May 15, 10:20 PM EDT	0	0	0
May 15, 10:40 PM EDT	0	0	0
May 15, 11:00 PM EDT	0	0	0
May 15, 11:20 PM EDT	0	0	0
May 15, 11:40 PM EDT	0	0	0
May 16, 12:00 AM EDT	0	0	0
May 16, 12:20 AM EDT	0	0	0
May 16, 12:40 AM EDT	0	0	0
May 16, 1:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North York, Ontario

The most recent Fido outage reports came from the following cities: Toronto county, Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto county	Total Blackout	12 hours ago
Toronto	Internet	13 hours ago
Toronto	Phone	5 days ago
Toronto	Internet	15 days ago
Richmond Hill	Internet	18 days ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

13 hours ago

Toronto county

1 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

🌹HauteMess (@xocutthroat) reported 12 minutes ago from Toronto, Ontario
@Fidomobile Fido could really **** up ya credit
Kevin Michael (@Kevinmichaelt) reported 14 minutes ago from Toronto, Ontario
@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years
Bhavin Shah (@BhavinShahTO) reported 22 minutes ago from Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
Mich Chung (@MichelleMoniq10) reported 23 minutes ago from Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
Amirreza Mohammadi (@AmirR3zaM) reported 24 minutes ago from Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
Lauren (@yearoflauren) reported 26 minutes ago from Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
Saad Bin Farooq (@EsBeeEf) reported 27 minutes ago from Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
Goli 🦸🏻‍♀️ (@golrokhbahri) reported 27 minutes ago from Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
👑 (@DeanLubaki) reported 31 minutes ago from Toronto, Ontario
.@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.
Sarah Antonio (@SarahPSmart) reported 34 minutes ago from Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
Rachael Collier (@rachaelmcollier) reported 35 minutes ago from Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
Haroon Akram-Lodhi (@AHAkramLodhi) reported 36 minutes ago from The Beaches, Ontario
@FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile
Jada Shada Hudson (@jadashada) reported 39 minutes ago from Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
Nadine Yousif (@nadineyousif_) reported 43 minutes ago from Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
Sherry Rezaie, MD (@shaghayegh755) reported 43 minutes ago from Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
Senwung Luk (@fysl) reported 45 minutes ago from Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
Cesar (@liom79) reported 46 minutes ago from Toronto, Ontario
@FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business
Vladimir Dronov (@dronkoff) reported 47 minutes ago from Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
JP (@JarylleAdriane) reported 47 minutes ago from Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
Nexonta Tech (@Hewster333) reported 48 minutes ago from Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Smitty’s Stake House (@SmittyStakez) reported 3 minutes ago
@Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??
Pete (@floofydoofbkup) reported 6 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Shrikant Gupta (@Shrikan15918909) reported 10 minutes ago
@Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP
cpslifestream (@cpslifestream) reported 10 minutes ago
@Fidomobile WTF is going on? I have to schedule a call and wait a couple days for someone to get back to me as a paying customer?
Pete (@floofydoofbkup) reported 12 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Jasmeet Walia (@JasmeetWalia10) reported 12 minutes ago
@Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!
💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 13 minutes ago
Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile
Amal 🐈‍⬛ (@amal_arebi) reported 14 minutes ago
@Fidomobile you’re the worst company to deal with have none whatsoever any respect for your customers please be careful Don’t sign up with this company you’ll only get headaches and lose your money 🤬
Schmermmmmmm (@schmermmmmmm) reported 15 minutes ago
@Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.
Mama bless (@zoomieking00) reported 19 minutes ago
Why can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!