Fido Outage Report in North York, Ontario
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in North York, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in North York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Internet (44%)
-
Phone (44%)
-
E-mail (6%)
-
Wi-fi (3%)
-
Total Blackout (1%)
-
TV (1%)
Live Outage Map Near North York, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill and Unionville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Richmond Hill |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near North York, Ontario
Latest outage, problems and issue reports in North York and nearby locations:
-
Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
-
Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
-
Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
-
Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
-
Haroon Akram-Lodhi
(@AHAkramLodhi) reported
from
The Beaches, Ontario
@FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile
-
Dino Mani
(@DinoMani2) reported
from
Toronto, Ontario
@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
-
Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
-
Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
-
Chintan Gujarati
(@chintan_guj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.
-
Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
-
Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
-
rr.
(@iamdieroiramor) reported
from
Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
-
Andrea Velez
(@AndreaVelez93) reported
from
Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
-
JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
-
Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix
-
Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
-
a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
-
Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
-
Dan the man 🇨🇦 🏒🏖
(@danwarren6) reported
from
Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
-
Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Ivan Martin
(@itsmeivanmartin) reported
Day 3724 of being offline: @Fidomobile sent me a new iPhone through @BrightstarIns after I got a defective one and it's locked and won't even work with their own network...
-
Bharath
(@bharathbkd) reported
For one full day service interruption, @rogershelps @Fidomobile decided to give $0.5 credit on May month's bill. Blessed..!!! Two of my critical transactions which I could not complete due to 'No OTPs received' worth 50 cents. 🙏 #fido
-
Gwen Spencer
(@gwendolynferg) reported
Very annoyed that @Fidomobile sent me a phone without buds or wall charger and blamed the manufacturer policy and then refused to give me any credit for not informing me. This once loyal customer will be switching at the first opportunity. #fidosucks
-
BotTheDip
(@BotTheDip) reported
@FidoSolutions @Fidomobile My entire family has been with FIDO for over 10 years. I left for @TELUSsupport a bit to come back now but was just reminded of why I left in the first place. It's crazy that Fido doesn't even try to compensate for the situation. Terrible service #FIDO
-
jalapeño booty
(@oliveyoubish) reported
@Fidomobile whyyyy is my data not working!!!
-
BotTheDip
(@BotTheDip) reported
@FidoSolutions On May 12th, FIDO asks me to provide them with my CC info so that they can do another credit check on my new CC and still proceeds to charge my previous card on the file from 2 years ago for the down payment of the phone. What a joke. @Fidomobile #FIDO
-
qoqɯoɹ
(@rombob) reported
such a waste of time and #badservice @Fidomobile received broken tablet, needed to return, being charged on the next bill for free offered device, no compensation given @fidosolutions
-
Ivan Martin
(@itsmeivanmartin) reported
Day 3724 of being offline: @Fidomobile sent me a new iPhone through their insurance company @Brightstar, after I got a defective one. The iPhone is locked and won't even work with their own network...
-
qoqɯoɹ
(@rombob) reported
such a waste of time and #badservice @Fidomobile: received broken tablet, needed to return being charged on the next bill for free offered device, no compensation given
-
Louise
(@chickiepoo1984) reported
@Fidomobile why is it that phone calls are going straight to voicemail? Text messages work.... calls do not. Are we gonna be credited a whole $1.50 on our next bill for this outage too? 🙄🙄🙄