Fido outages and service status in North York, Ontario

No problems detected

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Fido generated 0 outage signals in the last 24 hours around North York, including 0 direct reports.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received May 10, 1:40 PM EDT.

Internet (75%)
Phone (25%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 14, 6:00 AM EDT	0	0
May 14, 6:20 AM EDT	0	0
May 14, 6:40 AM EDT	0	0
May 14, 7:00 AM EDT	0	0
May 14, 7:20 AM EDT	0	0
May 14, 7:40 AM EDT	0	0
May 14, 8:00 AM EDT	0	0
May 14, 8:20 AM EDT	0	0
May 14, 8:40 AM EDT	0	0
May 14, 9:00 AM EDT	0	0
May 14, 9:20 AM EDT	0	0
May 14, 9:40 AM EDT	0	0
May 14, 10:00 AM EDT	0	0
May 14, 10:20 AM EDT	0	0
May 14, 10:40 AM EDT	0	0
May 14, 11:00 AM EDT	0	0
May 14, 11:20 AM EDT	0	0
May 14, 11:40 AM EDT	0	0
May 14, 12:00 PM EDT	0	0
May 14, 12:20 PM EDT	0	0
May 14, 12:40 PM EDT	0	0
May 14, 1:00 PM EDT	0	0
May 14, 1:20 PM EDT	0	0
May 14, 1:40 PM EDT	0	0
May 14, 2:00 PM EDT	0	0
May 14, 2:20 PM EDT	0	0
May 14, 2:40 PM EDT	0	0
May 14, 3:00 PM EDT	0	0
May 14, 3:20 PM EDT	0	0
May 14, 3:40 PM EDT	0	0
May 14, 4:00 PM EDT	0	0
May 14, 4:20 PM EDT	0	0
May 14, 4:40 PM EDT	0	0
May 14, 5:00 PM EDT	0	0
May 14, 5:20 PM EDT	0	0
May 14, 5:40 PM EDT	0	0
May 14, 6:00 PM EDT	0	0
May 14, 6:20 PM EDT	0	0
May 14, 6:40 PM EDT	0	0
May 14, 7:00 PM EDT	0	0
May 14, 7:20 PM EDT	0	0
May 14, 7:40 PM EDT	0	0
May 14, 8:00 PM EDT	0	0
May 14, 8:20 PM EDT	0	0
May 14, 8:40 PM EDT	0	0
May 14, 9:00 PM EDT	0	0
May 14, 9:20 PM EDT	0	0
May 14, 9:40 PM EDT	0	0
May 14, 10:00 PM EDT	0	0
May 14, 10:20 PM EDT	0	0
May 14, 10:40 PM EDT	0	0
May 14, 11:00 PM EDT	0	0
May 14, 11:20 PM EDT	0	0
May 14, 11:40 PM EDT	0	0
May 15, 12:00 AM EDT	0	0
May 15, 12:20 AM EDT	0	0
May 15, 12:40 AM EDT	0	0
May 15, 1:00 AM EDT	0	0
May 15, 1:20 AM EDT	0	0
May 15, 1:40 AM EDT	0	0
May 15, 2:00 AM EDT	0	0
May 15, 2:20 AM EDT	0	0
May 15, 2:40 AM EDT	0	0
May 15, 3:00 AM EDT	0	0
May 15, 3:20 AM EDT	0	0
May 15, 3:40 AM EDT	0	0
May 15, 4:00 AM EDT	0	0
May 15, 4:20 AM EDT	0	0
May 15, 4:40 AM EDT	0	0
May 15, 5:00 AM EDT	0	0
May 15, 5:20 AM EDT	0	0
May 15, 5:40 AM EDT	0	0
May 15, 6:00 AM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	5 days ago
Toronto	Internet	14 days ago
Richmond Hill	Internet	17 days ago
Toronto	Internet	29 days ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago

Nearby cities with recent reports

Toronto

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

KJ 💙⚾️ (@aintyourcuppa) reported 7 minutes ago from Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
Senwung Luk (@fysl) reported 10 minutes ago from Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
Saad Bin Farooq (@EsBeeEf) reported 12 minutes ago from Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
JP (@JarylleAdriane) reported 13 minutes ago from Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
John Kane 💻😃🌳 (@johndkaner) reported 20 minutes ago from Toronto, Ontario
Kind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.
Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported 22 minutes ago from Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
Free (@CanadaMate) reported 24 minutes ago from Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
Senwung Luk (@fysl) reported 32 minutes ago from Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
Romi Joshi (@LooseRomi) reported 33 minutes ago from Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
MJE (@Brand_scientist) reported 34 minutes ago from Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
Juhi Apte (@Jwoohoo) reported 35 minutes ago from Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
Nadine Yousif (@nadineyousif_) reported 39 minutes ago from Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
a cuppa tee (@acuppatee) reported 47 minutes ago from Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
StevieB (@stevetogm) reported 47 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
Ashutosh Nayak (@nayakashu) reported 53 minutes ago from Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
Derrel (@SDerrel) reported 57 minutes ago from Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
Sarah Antonio (@SarahPSmart) reported 57 minutes ago from Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
DaveGatsby (@DaveGatsby) reported 58 minutes ago from Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
StevieB (@stevetogm) reported 59 minutes ago from Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
Mich Chung (@MichelleMoniq10) reported 59 minutes ago from Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

STEP-UP TRANSFORMER© (@drwales1) reported 9 seconds ago
@Fidomobile You guys set up call backs you are not willing to honour . With your crappy data service up north . This is very pathetic
Angela F. (@RRCCowner) reported 1 minute ago
@Fidomobile guys I need your help. You’re AI is a joke. I can’t update the address on the account and I’ve got to sort out a cell phone we ordered, but it went to the wrong address. Can you please DM me because you’re AI and your website is beyond frustrating.
Ammi jangra (@jangra0215) reported 2 minutes ago
@CihadKeskin10 @Fidomobile Same issue, we are also trying to get in touch with Fido team but they are not helpful. @Cihad did you get any response from them?
Georgina Perez (@Georgin51424274) reported 2 minutes ago
@Fidomobile is there anyone in customer service who is actually willing to help?
☆JAYBAAY☆ (@prozacangel) reported 3 minutes ago
@Fidomobile worst ******* service I’ve never had
liane bisaillon 🇨🇦 (@Lianebisaillon) reported 8 minutes ago
@Fidomobile lately on my cell people can't seem to hear me properly.They say it sounds like I'm underwater, far away or words are missing. I phoned your customer service & they'll help me Wed at the earliest. You call that customer service? Unimpressed
Pete (@floofydoofbkup) reported 9 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported 10 minutes ago
I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.
I Don't PC (@Hendy111) reported 14 minutes ago
@Fidomobile why has it taken 7 phone calls so far, problem still not sorted out, for our Black Friday phone that never made it to us, was sent back to you, then cancelled and now you want to raise our monthly bill with no phone in hand yet. And we’ve been charged for everything.
Benn Prend (@BenPrendergast) reported 16 minutes ago
The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.