Fido

Fido Outage Report in North York, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in North York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in North York, Ontario 12/10/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near North York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill and Unionville.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaRichmond Hill Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

  • reena_kara Reena Kara (@reena_kara) reported from Toronto, Ontario

    Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

  • S_Khademi Saeid (@S_Khademi) reported from Toronto, Ontario

    Horribe @Fidomobile , unbelievable bad customer service #Fido

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

  • yearoflauren Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • AwkwarDsouza Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario

    @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

  • acuppatee a cuppa tee (@acuppatee) reported from Toronto, Ontario

    @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

  • MichelleMoniq10 Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • dronkoff Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario

    @Fidomobile Managed to replace it. Hope it'll help.

  • aintyourcuppa KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, Ontario

    Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

  • Jwoohoo Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

  • OfficialNikunj Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

  • michaellamontl Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • harsimrancanada Harsimran Singh (@harsimrancanada) reported

    @Fidomobile hey fido, I am Harsimran Singh. I am ex-user of Fido. I am really sad to say that your services are really bad. I recieved an e-mail from Fido mobile 2 months ago. It said i have a bill due on my name, but the account number was not mine. To be continued...

  • gurraputharun Tharun gurrapu (@gurraputharun) reported

    @Fidomobile worst service ever…

  • Mariam787068241 Mariam Didi (@Mariam787068241) reported

    @Fidomobile Continue what in private. Please just fix this issue

  • themohitdudeja Mohit Dudeja (He/She/They) (@themohitdudeja) reported

    @Fidomobile You charged me double amount for my monthly bill. Customer service agent disconnected without listening to me. I'm an international students in Canada. I can't afford to pay double. Kindly look into it. 934546771

  • toymachinesh the disgraced toymachinesh (@toymachinesh) reported

    @Fidomobile my phone seems to be disconnected from the network, I can't get calls or text

  • coolamazon A V (@coolamazon) reported

    @Fidomobile Why are your chat agents not understanding a simple thing? I have requested for a call back from customer support multiple times over chat, and still nothing. Why are you guys doing this?

  • TokuhiroAkira Akira Tokuhiro, Ph.D (@TokuhiroAkira) reported

    If you need human-based service, might think again re’ @Fidomobile; 30+ in queue, already 20 minutes waiting.

  • sambhavsareen Sambhav Kumar (@sambhavsareen) reported

    @Rogers @Fidomobile This is totally unacceptable, my Fido bill has been over 100$ for the last 2 months and I see unknown charges for the calls we never made I complaint previous month and see it again, I have to leave FIDO for good

  • OilViper OilViper (@OilViper) reported

    @RE_MarketWatch @GS_patriotic1 @Fidomobile Why get bent out of shape about this **** though? You can see, clearly, from the mads public outrage, that these girls are in the wrong, and that society overwhelmingly thinks its wrong. So, you're winning. These kids are stupid little shits and you'll never meet them.

  • Ball_Cap60 Ball Cap (@Ball_Cap60) reported

    @Fidomobile Really Fido? ID is now required to enter your store? Consider me a former customer.... I'm porting my number to another carrier.