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Fido outages and service status in North York, Ontario

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Full Outage Map
  • Fido generated 0 outage signals in the last 24 hours around North York, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North York, Ontario

The most recent Fido outage reports came from the following cities: Toronto.

CityProblem TypeReport Time
Toronto Phone 23 days ago
Toronto Phone 1 month ago
Toronto Phone 2 months ago
Toronto Internet 2 months ago
Toronto county Total Blackout 3 months ago
Toronto Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

  • reena_kara
    Reena Kara (@reena_kara) reported from Toronto, Ontario

    Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

  • nadineyousif_
    Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario

    For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

  • liom79
    Cesar (@liom79) reported from Toronto, Ontario

    @FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business

  • HeauxSofia
    Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • OfficialNikunj
    Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

  • AmirR3zaM
    Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • fysl
    Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

  • AmirR3zaM
    Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

  • BhavinShahTO
    Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • MichelleMoniq10
    Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • dronkoff
    Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario

    @Fidomobile Managed to replace it. Hope it'll help.

  • samikshasrane
    Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • Jwoohoo
    Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

  • AndreaVelez93
    Andrea Velez (@AndreaVelez93) reported from Toronto, Ontario

    @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

  • _parab0la
    hot potato (@_parab0la) reported from Toronto, Ontario

    Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

  • SarahPSmart
    Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario

    @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

  • itsjust_molly
    It's Just Molly Okay (@itsjust_molly) reported from Toronto, Ontario

    @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

  • ryanprayogo
    Ryan Prayogo (@ryanprayogo) reported from Midtown Toronto, Ontario

    @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

  • MetroManTO
    Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

  • yearoflauren
    Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • PrashanthB20499
    Prashanth Bajjuri (@PrashanthB20499) reported

    @Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom

  • TheHumbleLion_
    Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported

    I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

  • dimydaplug
    Dimy Da Plug (@dimydaplug) reported

    @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

  • Afropolitan_25
    💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported

    Count your days @Fidomobile !! I've scheduled a callback and still haven't received a call. I even tried the stupid voicemail prompt and still no call back. Cancel my account while we're at it.. It's not like I get to use it anyway. Ever since you guys upgraded your network...

  • sohail87033951
    sohail (@sohail87033951) reported

    Requested @Fidomobile to close my account, but instead was pushed to keep paying for unused services. Now facing unnecessary charges& collection harassment.If closed on time,this issue wouldn’t exist. Authorities should investigate such practices. @CRTCeng #ConsumerRights #Canada

  • evanoftheyukon
    Evan (@evanoftheyukon) reported

    I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up. (1/20)

  • evanoftheyukon
    Evan (@evanoftheyukon) reported

    @Fidomobile My Bell plan is actually even cheaper than the one with Fido thanks to some special discounts, so I was actually willing to go up a bit higher for the supposedly better Rogers network. I am not impressed. No big deal though right? (3/21)

  • BenPrendergast
    Benn Prend (@BenPrendergast) reported

    The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.

  • pratapT7
    pratap (@pratapT7) reported

    @Dishaaa29 @Fidomobile Come back to india for better service

  • skarface789
    Phil D. (@skarface789) reported

    @Fidomobile hey Fido, I accidentally added. Us travel pass to my daughters number which is currently set as the default (it shouldn’t be). Customer support says the 50$ charge is going through and cannot be moved. She is nowhere close to the us and I’m here now. Please explain the logic.