Fido Outage Report in North York, Ontario

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near North York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	17 days ago
Toronto	Phone	22 days ago
Toronto	Internet	23 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

• 
  Samiksha Rane (@samikshasrane) reported 30 seconds ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 2 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Lindsay Dworkin (@L_Dworks) reported 3 minutes ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  Rachael Collier (@rachaelmcollier) reported 7 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  StevieB (@stevetogm) reported 8 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  Ryan Prayogo (@ryanprayogo) reported 13 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  Senwung Luk (@fysl) reported 19 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Bhavin Shah (@BhavinShahTO) reported 36 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  Carolina Torres (@carot0rres) reported 37 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Saad Bin Farooq (@EsBeeEf) reported 38 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  JP (@JarylleAdriane) reported 39 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  StevieB (@stevetogm) reported 39 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 39 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Shohan Chowdhury (@ShohanSoham) reported 45 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Sofia Heaux (@HeauxSofia) reported 48 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  DaveGatsby (@DaveGatsby) reported 51 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  Jorge Barbosa (@TheCarpenter79) reported 52 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 54 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  Nadine Yousif (@nadineyousif_) reported 55 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 58 minutes ago from Toronto, Ontario

  So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@SimonMcDonaldCA) reported 12 minutes ago

  @FidoSolutions @Fidomobile I’m in Going Kong. Didn’t get a text from the local network and need to know if I can roam or need an add-on. Impossible to speak to anybody at Fido. My account number is in Canada so can’t register on the help app. Can you help?

• 
  anarcat (@theanarcat) reported 13 minutes ago

  @fizz_ca @Fidomobile it seems you misunderstood my post as me saying that your service wasn't working. that wasn't it; i'm not a subscriber anymore partly because you (still) do not offer voice-based tech support (and generally fail at support, as this thread and DMs witness)

• 
  Cam (@kaptincam) reported 14 minutes ago

  Trying to get any meaningful communication done regarding plans or new phones via @Fidomobile built in chat service is truly frustrating. If its called a phone, and I'm working on my new phone and my new phone plan then why can't I talk to someone over a PHONE call?

• 
  Jérôme Le Roi (@jeromelereuf) reported 18 minutes ago

  @Fidomobile is the worst company in Canada. It is a scam!!

• 
  idris gora (@idris_gora) reported 19 minutes ago

  @Fidomobile i am tired of your home internet service. It’s been straight 3 days and i’m having issues of connectivity. I am waiting holiday season so that i get a better deal from other carriers and get rid of you.#internet

• 
  Vino Papi (@dapperdon416) reported 20 minutes ago

  @Fidomobile you’re customer service reps have been inconsistent with their responses. I’ve been trying to get my sim activated for the last hour with very little support

• 
  KaeliTheKool (@KaeliTheKool) reported 24 minutes ago

  Let me tell you of the time in July 2022 when I ordered a phone upgrade through @Fidomobile and I signed a contract agreeing to that price. Then it never shipped because the phone was discontinued. And how I’ve been waiting for 3 months and they won’t offer me a replacement offer

• 
  John Thomas (@JohnTho47285668) reported 25 minutes ago

  @britcan71 @Fidomobile I rarely talk on the phone. I have a pay as you go plan with 7-11. Super cheap options. Only 20 bucks a month. No data. Text (unlimited) and voice only. I'm never going to sign a contract with anybody.

• 
  akshat marya (@akshatmarya) reported 29 minutes ago

  @Fidomobile Got a hard credit check because I wanted wifi. The support then tells me that Fido can’t service that location. Now my credit score got a hit and it’s Fido’s fault. Why would you credit check if you can’t service the location? Take your credit check back.

• 
  anarcat (@theanarcat) reported 29 minutes ago

  @Fidomobile just charged me 12$ for coming too close to the US border #fail anyone can do better than 4GB at 46$/mth and ridiculous roaming fees? @fizz_ca do you have a phone yet?