Fido Outage Report in North York, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in North York, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in North York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (51%)
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Internet (33%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near North York, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near North York, Ontario
Latest outage, problems and issue reports in North York and nearby locations:
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Jennifer D'Souza
(@AwkwarDsouza) reported
from
Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Sofia Heaux
(@HeauxSofia) reported
from
Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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Reena Kara
(@reena_kara) reported
from
Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
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Saad Bin Farooq
(@EsBeeEf) reported
from
Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
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Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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Nadine Yousif
(@nadineyousif_) reported
from
Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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Carolina Torres
(@carot0rres) reported
from
Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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Jorge Barbosa
(@TheCarpenter79) reported
from
Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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Sherry Rezaie, MD
(@shaghayegh755) reported
from
Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
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Lindsay Dworkin
(@L_Dworks) reported
from
Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
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Ryan Prayogo
(@ryanprayogo) reported
from
Midtown Toronto, Ontario
@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
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Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Dushyant Tiwari
(@dushyantstiwari) reported
@Fidomobile Hello @Fidomobile There was no resolution to my issue when i go to private chat they asked me to send again and again my email id mobile number and authentication, even they have full chat history of my issue but every time i have explain the issue. it's very frustrating
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Saurov Ganguly
(@GSaurov) reported
@Fidomobile : Is it a kind of fake offer to get attention of the user? I had to finally pay $25 to add additional data to my plan to continue Data usage. This is absolute frustrating and not expected from Fido for such as me as a devoted customer.
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Dushyant Tiwari
(@dushyantstiwari) reported
@Fidomobile The billing process for Fido needs to undergo a financial audit. They are still unable to verify their system issue, therefore they are creating a bill for an account that has been cancelled and requesting the device price for a returned gadget.
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M.M.B.
(@whistlerracer) reported
@Fidomobile your contest for 1 free year of service doesn't work on my phone, always says that I already participated. #Mobile
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KblMumOfFour
(@kblmumof4) reported
Funny how my daughter has #Virgin internet and has no problem with it, and we have @Fidomobile internet and have had to restart the app and it's #buffering #FedUp with the @Rogers brand of companies.
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もこ🇨🇦トロントワーホリ
(@Ray62687320) reported
@Fidomobile I can’t believe it. I bought a $40 SIM for 8 GB last Fri & got my first invoice this week. Surprisingly, They were charging the Set up fee WITHOUT ANY EXPLANATION when I bought it. SURPRISED to see the $103.77 invoice. I’ve NEVER EVER EXPERIENCED this!!! #fido #sim
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ke!s
(@ikelsyR) reported
@Fidomobile hello pls help I received a refurbished phone but I can't open the SIM card tray - I did not receive the tool to do this but Im trying with a safety pin and it's not popping up (Samsung Galaxy S20)
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Gobindpreet Singh Gupta
(@GobindpreetG) reported
@Fidomobile I have been a loyal customer of Fido since last 2.6 years. Since last week I am trying to get a new phone from your company reps are just making a fool out of me.I guess now it's time to quit Fido services and look for newer (more caring) service providers.
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schrammy
(@punner96) reported
@Fidomobile worst customer service I have ever experienced. Talking over someone trying to ask a question, then refusing to let me talk to a manager. You guys are killing it. #timetoswitch
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ahmad
(@abuttar02) reported
Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. 1/3 @Fidomobile