Fido Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

• 
  Gav (@oakridge604) reported 3 minutes ago from Burnaby, British Columbia

  Apparently Fido changed their Fido roam service such that you pay $7 a day even if you have data roaming turned off. So I got dinged $21 a couple weeks ago for phone service I never used. Thanks @fido !

• 
  Chris Gilbert 🇨🇦 (@stychentyme) reported 9 minutes ago from Delta, British Columbia

  Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

• 
  Karthi (@S8Karthi) reported 17 minutes ago from Surrey, British Columbia

  @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

• 
  dezi.rulzz (@chandigarhian26) reported 31 minutes ago from Surrey, British Columbia

  @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  dezi.rulzz (@chandigarhian26) reported 35 minutes ago from Surrey, British Columbia

  @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Jeanne (@Meanchef) reported 37 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  Giovanni Trigona (@GiovanniTrigona) reported 38 minutes ago from Burnaby, British Columbia

  Fido has a customer service

• 
  ♡ Chelsea ♡ (@chelsamander) reported 43 minutes ago from Burnaby, British Columbia

  It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤

• 
  Robby🍁Nightmare🇨🇦 (@Robby_Nightmare) reported 47 minutes ago from Coquitlam, British Columbia

  @Acta_non_verba I'm not here to judge... But... Perhaps Fido #Sucks

• 
  Shan Cajucom (@123shinshan) reported 51 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Jeanne (@Meanchef) reported 56 minutes ago from New Westminster, British Columbia

  Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danger On Air (@DangerOnAir) reported 2 minutes ago

  @SoniaSAslam Every single day. 3 today alone. Wondering why I even pay for cell service at this point. @Fidomobile

• 
  Harsh Modi (@hkmi878) reported 4 minutes ago

  @Fidomobile The ambassador team also cant do anything as same as your in store person and absolute failure customer service team. I filed 7-8 complaints still no solution. You dont respect the customer while its still with you.

• 
  christine kasnakian (@christinekasnak) reported 5 minutes ago

  @Fidomobile Hi how is it possible that wait times to talk with someone is more than one hour. i realize you’re pushing self service options but sorry to tell you but sometimes they done meet someone’s requirements and having someone have to wait that long is most unreasonable.

• 
  sammy (@40Samchen) reported 5 minutes ago

  @Fidomobile Could you please fix this issue to resume the internet ASAP

• 
  Vaso (@vasiliahara_) reported 17 minutes ago

  Absolutely disgusted and appalled with @Fidomobile 's "customer service". Do yourself a favour and sign up with LITERALLY any other provider.

• 
  sammy (@40Samchen) reported 24 minutes ago

  @Fidomobile WORSE Fido service experience EVER, home Internet been cutoff for 2 days already and problem still not solved YET. None of the customer service agent can provide me any help or solutions at all and keep transfer me to different departments, which is 6+ hr wait time.

• 
  Sebastian Somma (@sebastian_somma) reported 28 minutes ago

  @Fidomobile I have no internet since 5 pm. I have work to do and I need connection. Have any information about the solution? C172086765

• 
  Kumar (@Kumar_Andhra) reported 30 minutes ago

  More than 10 days since I ordered a mobile phone. The device hasn't been shipped yet. Truly horrible service! @FidoSolutions @Fidomobile

• 
  Helen Gale (@stormmolly) reported 30 minutes ago

  @Fidomobile is fido gone down

• 
  Roonie ♥️ (@roonie742) reported 31 minutes ago

  @Fidomobile I asked for a supervisor or manager multiple times and was told that is not possible. When did that change? Can customers no longer speak to someone with more knowledge when faced with an issue? 🤔 #overit #badbusiness #customerexperience