Fido outages and service status in Port Coquitlam, British Columbia

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

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Fido Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

• 
  Preeminent Foundation (@PICEELL) reported 5 minutes ago from Burnaby, British Columbia

  @FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks

• 
  Giovanni Trigona (@GiovanniTrigona) reported 8 minutes ago from Burnaby, British Columbia

  Fido has a customer service

• 
  dezi.rulzz (@chandigarhian26) reported 8 minutes ago from Surrey, British Columbia

  @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Jeanne (@Meanchef) reported 10 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  ♡ Chelsea ♡ (@chelsamander) reported 13 minutes ago from Burnaby, British Columbia

  It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤

• 
  Gav (@oakridge604) reported 20 minutes ago from Burnaby, British Columbia

  Apparently Fido changed their Fido roam service such that you pay $7 a day even if you have data roaming turned off. So I got dinged $21 a couple weeks ago for phone service I never used. Thanks @fido !

• 
  AP 🤘 (@Aslampatel) reported 22 minutes ago from Surrey, British Columbia

  One of the worst service provider in canada @Fidomobile @FidoSolutions

• 
  Robby🍁Nightmare🇨🇦 (@Robby_Nightmare) reported 32 minutes ago from Coquitlam, British Columbia

  @Acta_non_verba I'm not here to judge... But... Perhaps Fido #Sucks

• 
  Chris Gilbert 🇨🇦 (@stychentyme) reported 36 minutes ago from Delta, British Columbia

  Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

• 
  Jeanne (@Meanchef) reported 45 minutes ago from New Westminster, British Columbia

  Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

• 
  Karthi (@S8Karthi) reported 48 minutes ago from Surrey, British Columbia

  @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

• 
  dezi.rulzz (@chandigarhian26) reported 49 minutes ago from Surrey, British Columbia

  @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Karthi (@S8Karthi) reported 53 minutes ago from Surrey, British Columbia

  @Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

• 
  Shan Cajucom (@123shinshan) reported 57 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Callum D (@D494857D) reported 3 minutes ago

  @Fidomobile Why ******** have you replaced customer service with AI bots you annoying *****? I want to speak to a human person NOW not AI garbage

• 
  Coach D (@DarrenDating) reported 6 minutes ago

  @Fidomobile you would actually have more clients if your customer service was actually reachable. Should I take my business to Bell?

• 
  Jeff Stephens (@jaffomtl) reported 7 minutes ago

  Oh well, spoke to soon @Fidomobile , still no solution to porting my number, so well over 24hrs without access to my phone number and texts, and not able to reach anyone!!! Beyond frustrated at this point!!!

• 
  Shah (@thebrowardshah) reported 10 minutes ago

  The quality of @Fidomobile internet is so utter **** that it’s better to use WiFi when possible. I wouldn’t use this **** carrier if I didn’t have a work related discount on it. Just utter trash

• 
  Fido Solutions (@FidoSolutions) reported 12 minutes ago

  @vishwak180399 @Fidomobile Sorry, just trying to better understand the situation here. The roaming ability allows you to use the service as if you are at home in Canada for $16 per day, in addition to your monthly cost of your invoice. As an example it would be $16*3 = $48 plus regular monthly cost. -Ravi

• 
  missey em (@missey_em) reported 16 minutes ago

  @Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!

• 
  Sandy Saragoca (@SSSambora) reported 16 minutes ago

  @Fidomobile why tell me to contact you privately? I DID- I was told sorry, but no can do to reverse roaming charges for a country I was never in.

• 
  Tweet (@Dustonfoster) reported 17 minutes ago

  @PurolatorHelp @Rogers @Fidomobile Ordered new phone from FIDO somehow they ship device WITHOUT a street NAME? Doesn’t help that the confirmation email doesn’t show the address, just the city so no way of knowing this until you manually track the order on the Purolator website

• 
  West Van Girl (@WVanGirl) reported 18 minutes ago

  @Fidomobile your AI customer service is abominable. You are improperly charging me roaming fees, yet your customer service AI will only provide me a call back tomorrow at 3pm at the earliest. And even then not really. They will call within 30 minutes if that scheduled time.

• 
  Callum D (@D494857D) reported 19 minutes ago

  @Fidomobile I'm not waiting days to set up a stupid appointment to talk to someone that's absolute nonsense, all these big corporate companies need to stop with this useless AI shite