Fido Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Port Coquitlam, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (47%)
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Internet (42%)
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Total Blackout (7%)
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E-mail (3%)
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Wi-fi (1%)
Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia
The most recent Fido outage reports came from the following cities: Surrey, Burnaby, Vancouver and Langley.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Phone | |
| Burnaby |
Phone | |
| Vancouver |
Phone | |
| Burnaby |
Phone | |
| Langley |
Phone | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Port Coquitlam, British Columbia
Latest outage, problems and issue reports in Port Coquitlam and nearby locations:
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Robby🍁Nightmare🇨🇦
(@Robby_Nightmare) reported
from
Coquitlam, British Columbia
@Acta_non_verba I'm not here to judge... But... Perhaps Fido #Sucks
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Gav
(@oakridge604) reported
from
Burnaby, British Columbia
Apparently Fido changed their Fido roam service such that you pay $7 a day even if you have data roaming turned off. So I got dinged $21 a couple weeks ago for phone service I never used. Thanks @fido !
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Debbie Hellion
(@DebbieHellion) reported
from
Vancouver, British Columbia
Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help
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Giovanni Trigona
(@GiovanniTrigona) reported
from
Burnaby, British Columbia
Fido has a customer service
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Dj Spectrom
(@sbonger77) reported
from
Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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sagar
(@sagar89508912) reported
@Fidomobile I booked my mobile on Aug 2,2022! According to your website I should receive that phone within 1-2 business day! I never received it so I called customer care, and ask for details! They said might gonna take 2 weeks, I replied , if i will not receive mobile by 14 aug
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Faux Paw
(@FauxPawRL) reported
Jesus Christ @Fidomobile is the single worst company I have ever dealt with and it's not even close. The lack of competition in Canada is absolutely killing us, and I'm not even talking about the Rogers outage last month.
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Hugo Mendes
(@hmendes00) reported
My wife and I were really happy with a service from @Videotron (Our internet provider) where they had a salesperson knocking on our door asking us to switch to them (for mobile services) and leave @Fidomobile. There was a catch though. 🧵 (PT 1)
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McCree
(@Official_McCree) reported
@Fidomobile ive waited 3 weeks for my phone order and your support wont tell me why it was cancelled, why it wont ship and the support team reordered it for me and keeps telling me "youll get the phone by the end of the week" three times now on three different weeks
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Belle ame
(@KaranKh43979611) reported
@Fidomobile This is ridiculously bad and shameful act of taking money from your customers pocket. By not informing or alerting them my their overused international calls and then charging hefty sum of amount. I literally cannot afford to pay my bill. What should i do now?
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Nay.
(@Hi_Its_Me_Nay) reported
On the phone with @Fidomobile for almost 30 minutes for the last three billing cycles over the same issue. I hate it here.
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Corinna 💚🌈
(@CALCocoReads) reported
LOL the compensation from the Rogers @Fidomobile outage is not even 10 dollars! **** you Rogers.
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Crysta
(@crisssyta) reported
@Fidomobile thanks for nothing, Fido! Impossible to get through even to get in queue over the phone. Directs me to live chat. Live chat agent takes about 20 mins for each reply just to give me answers I already knew. Being a long time customer means nothing esp with offers.
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Nɛ̌bɔːjʃa
(@linije_crtam) reported
@TamoDole @FidoSolutions @Fidomobile Yes we do have CCTS here, but I have no idea how helpful they would be, as I've never had to use their services. As I said to my cell phone provider, this not even about the money at this point, or my wasted time but more so about the principle of being dismissed.
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Sean Fordyce
(@seanfordyce) reported
@_harmonyxo @Fidomobile @TELUS With all being horrible, it may be worth calling all to see who is the lowest price but clearly the biggest ones do not offer better service over the smaller ones.