Fido Outage in Port Coquitlam, Metro Vancouver Regional District, British Columbia

@FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks

Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇

@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

@Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

One of the worst service provider in canada @Fidomobile @FidoSolutions

Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2

@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service

@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?

Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

@Fidomobile I really pissed with the service you guys provide!

@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

Day 4 of either being on hold for hours or cannot connect with a Live Chat agent at Fido.Been trying all day for 4 days. Rogers, why are you lying on your ads with commitment to improve service ? @Fidomobile @Rogers

hey @Fidomobile , i've paid the bill but my mobile data is not working please solve the issue. thanks!

@Fidomobile I got a defective device and returned. Fido cannot do anything at this moment as Fido cannot discharge my financing obligation. I was told to call back next week. Another 2-3hour wait, I will never get my new phone, but Fido continue to charge me for no service.

@FidoSolutions @Fidomobile your customer service line is the worst! How can I speak to a representative if you don't have any!! I need help

@Fidomobile I am telling the truth. Fido's management does not manage the problem. Lying to customers is not appropriate. I would ask Fido to deal with my issue as soon as possible and explain to me why I am paying for bad services.

@Fidomobile been with the mobile provider since 2010 never once won a draw or contest they have had. #disappointing

Hey @Fidomobile I’ve added 3gigs of data in the last 4 days and can’t get ahold of you and it’s been going on for months. How do I correct this problem?

@FidoSolutions @Fidomobile How do I get support when my neither mobile cell signal nor the roaming is working and your support chat is offline? Any suggestion?

@Fidomobile i was calling you on your customer support number but every time from your side you cut the call what’s going on I didn’t understand very unresponsive from @Fidomobile

@Fidomobile not even trying to keep up the facade of customer service anymore lol just straight up "we cannot answer your call at this time" during business hours