Fido Outage Report in Port Moody, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (21%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (2%)
Live Outage Map Near Port Moody, British Columbia
The most recent Fido outage reports came from the following cities: Delta, Burnaby and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Delta |
Phone | |
| Burnaby |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| New Westminster |
Phone | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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Dj Spectrom
(@sbonger77) reported
from
Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Giovanni Trigona
(@GiovanniTrigona) reported
from
Burnaby, British Columbia
Fido has a customer service
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♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Vaibhavi Patel
(@Vaibhavi_509) reported
I don’t know whether i am customer of @Fidomobile or their representatives. I’m calling them since last month because of my $569.00 bill i got due to their representative’s miscommunication&now they advising me to quit the network. This is what I should expect from @Fidomobile.
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Giulio
(@bilboboni) reported
@FidoSolutions @Fidomobile Now it has been a week that your connection keeps going on and off. Are you ever gonna fix it?
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Rt
(@Rtwestcoast) reported
@FidoSolutions @Fidomobile Total Bullshit, Pain, harassment & unprofessional approach by FIDO. A genuine customer to be labelled fraud without any information,due diligence & locking out of online account services. Need a call back asap & instant resolution. Made it impossible to contact CC which sucks.
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Japjot Singh
(@JapjotS89489344) reported
@Fidomobile you people are worse. Its 4th day n my services are not back properly. Just for 10 mins you people provide the network and rest of the day its off. Worst, i am gonna change network.
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Derpnari
(@EArmadillo) reported
@FidoSolutions Had some trouble upgrading my phone online last night, finally got the order through but haven't gotten a confirmation email yet so I'm worried it didn't actually work. Can you or @fidomobile assist?
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Meet patel
(@patelmeet5413) reported
@FidoSolutions @Fidomobile What a joke in name of customer service @Rogers no retention offer given. You don't care about customers. Time for all to change from you guys.
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Prof.Arunachapally Vijayasukharamani, Ph.D
(@RealSalluKhan) reported
@Fidomobile Is there an outage of data? @FidoSolutions
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prasun jha
(@prasunjha1) reported
@Fidomobile Promised bill credit of $100 as per terms and conditions is still pending despite several long calls with customer service representative since last 3-4 months after each billing cycle. Not expecting this service. Please resolve this issue at the earliest.
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andrei
(@andreibc) reported
Apparently @Fidomobile doesn’t want to have customers anymore. Just spoke with their rep, who informed me that they will compensate me for 1 day of outage, i.e. $2.50(for each line I own). I’m switching all my lines to @Bell #rogersoutage #rogersdown
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Md Abrar
(@Abrar_van) reported
1/2 2 years ago my wife and I switched back over to @Fidomobile from @VirginPlus because of the much better deal that we were offered for being their "valued customer for a long time". After the recent embarrassment that @Rogers portrayed through a multi-day nationwide outage,...