Fido Outage Report in Port Moody, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (29%)
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Total Blackout (6%)
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E-mail (3%)
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Wi-fi (3%)
Live Outage Map Near Port Moody, British Columbia
The most recent Fido outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| New Westminster |
Internet | |
| New Westminster |
Phone | |
| North Vancouver |
Internet | |
| Burnaby |
Internet | |
| Burnaby |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Preeminent Foundation
(@PICEELL) reported
from
Burnaby, British Columbia
@FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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nah nah natalie 🦇
(@NahNahNahtahlee) reported
from
Vancouver, British Columbia
Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Abu Anand
(@abuanandhere) reported
@FidoSolutions Just finished a chat with your tech support who ended the conversation abruptly saying there is no ETA on when the services will be restored. How are customers supposed to rely on your services? @Fidomobile @Rogers
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Glenn Finockio
(@gfinockio) reported
Seeing some very tempting deals popping up for cellular service this Black Friday - @Fidomobile just offered me $35 a month for 20GB of data and perks. I wonder if @koodo would play ball and match, or at least come close? Maybe it's time I make some calls and visit some kiosks...
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KF2020
(@KF20204) reported
@Fidomobile The modem was returned on Sept 7 and you guys lost it and charged me for it which I don't understand. I opened a case and it was declared that the modem was returned and case closed but my money has still not been returned please help I want my stolen money returned
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Abu Anand
(@abuanandhere) reported
Most of us rely heavily on the home internet connection to work. This is causing huge confusion and inconvenience for multiple customers. Really frustrating experience. (2/2) #outage @FidoSolutions @Fidomobile @Rogers
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M i r a
(@Mirabelll91) reported
@billmceachern @Fidomobile No quick response was made,I got recommended to @Jascods who was able to recover my account i strongly recommend his service
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Abu Anand
(@abuanandhere) reported
@Fidomobile No/Spotty home internet since yesterday morning in Downtown Toronto. Fido customer service promised to fix it by 1 pm today. Nothing has changed so far. Multiple households affected. (1/2) #FidoDown @Rogers @FidoSolutions
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Esmer Tyr
(@EsmerTyr) reported
@Fidomobile you agents keep lying to me and failing to resolve incorrect billing issues. I need an email point of contact of a someone who can actually help
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Sergio
(@SergioJr27) reported
@Fidomobile and @RogersBiz has to be the worst customer service that I’ve ever seen. Thanks for wasting my time and charging me with unlimited and nonsense fees.
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Snarkilily
(@snarkilily) reported
Why isn’t there a callback option for @Fidomobile customer service? Is it just so people give up because they don’t even give an estimate for how long the wait is? Been with them 20+ years but this is ridiculous.
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Elizabeth Mitchell
(@Eliz__Mitchell) reported
@Fidomobile Hey Fido, every time I try to get my (adult) kids names on their accounts I get pawned off on someone else. Can't do it in the store, can't do it with the person on the phone, can't do it unless we're all together. Now I've been on hold for an hour and a half. WTF?