Fido Outage Report in Port Moody, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (50%)
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Internet (34%)
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Wi-fi (10%)
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Total Blackout (5%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Port Moody, British Columbia
The most recent Fido outage reports came from the following cities: New Westminster, Maple Ridge, Vancouver, Port Coquitlam and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster |
Phone | |
| Maple Ridge |
Phone | |
| Vancouver |
Phone | |
| Vancouver |
Phone | |
| Vancouver |
Phone | |
| Port Coquitlam |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Dj Spectrom
(@sbonger77) reported
from
Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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nah nah natalie 🦇
(@NahNahNahtahlee) reported
from
Vancouver, British Columbia
Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Bibbles
(@BiblioFate) reported
My life is ruined thanks to @Fidomobile They cancelled my account then I uncancelled it. But it's been 2 weeks and Fido has yet to give me back my number. I've talked to 11 different people, everyone has a different opinion but no solution.I'm locked out of my MFA accounts. Help!
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Prabhdeep Chhatwal
(@Deepsingh0210) reported
@Fidomobile one of the worst customer service in Canada. They don’t value customer time and despite escalation there is No response from them.
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Chris Hinman
(@ChrisHinman87) reported
@Fidomobile Are you working on fixing the current problem internet outage in Ottawa? #nointernet #frustrated #poorservice
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Tirth Dave
(@TirthDave10) reported
Really @Fidomobile @FidoSolutions ?? Got txt for bonus offer of additional 5 GB for loyalty plan but unable to add. Went to store and also called customer support, “as always no resolution provided”. Please don’t fool customers during holiday season.
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H&Y
(@HY_happydream) reported
@Nicki15 @Fidomobile @Canada I did not sign for public special plan, but I made own deal with Fido. It was hard time to fix my plan to get their offer.. almost I spent 1 week.. everyday I need to contact Fido. Finally one of upper management lady contact me and fixed. But I need to see next bill to confirm
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Aman
(@aman_dhirin) reported
@Fidomobile no one seems to bother about customer pain here
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Hadi_Faturechi
(@HadiFaturechi) reported
@Fidomobile @FidoSolutions 50 for service (which he said would be zero), I was also charged the regular plan fee… This is not a joke and a formal discrimination of law.
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H&Y
(@HY_happydream) reported
@Nicki15 @Fidomobile @Canada I did not sign for public special plan, but I made own deal with Fido. It was hard time to fix my plan to get their offer.. almost I spent 1 week.. everyday I need to contact Fido. Finally one of offer management lady contact me and fixed. But I need to see next bill to confirm
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daphne's daughter
(@DeniseWhorms) reported
Is @Fidomobile down?
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vatsam
(@vatsam209156) reported
@Fidomobile , I have been on customer service line for more than 2 hrs and no solution from fido Team. Worst service experience.