Freedom Mobile Outage in Stouffville, Ontario

Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

@spstarr @FreedomMobile That's never going to happen in Canada!

@freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

@freedomsupport Yup...won't get another one now! Bad move like I said!

@freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

@freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

@FreedomMobile I just submitted a feedback form on an issue that needs to be addressed ASAP. I’m really hoping it wasn’t a waste of my time and will be taken care of. Thanks.

@FreedomMobile I still having problems with connecting I hope this won’t go on for another year and a half

@Shaw_CFL @alessiacara @FreedomMobile Your promoted ad sucks @Shaw_CFL and so did the half time show.

@FreedomMobile Thank you for giving me the worst customer experience for the past two months. I’d like to recommend you for the shittiest customer service award. And sorry for using the f-word to your manager who called me.

Somehow made it through an entire work day using only mobile data, because of an internet outage in my area since 10am @RogersHelps. Luckily @FreedomMobile didn’t let me down even though I used up close to 4GBs of data in one day 😂

The biggest Let down during this Corona pandemic is receiving a $500 bill from @FreedomMobile . Will definitely considering paying off whats left on the contract and move on to different service provide

@freedomsupport @FreedomMobile The ball is now in your court. I'd like to know who I can speak with to have this rectified. In the meantime, I will look for a replacement service provided. Thanks. 2 / 2

@freedomsupport @FreedomMobile I had an incredibly awful encounter with some of your customer service agents who had no earthly interest in helping me justify why I spend money with you. 1 / 2

@freedomsupport yo i paid my bill and my service is down what ********

@FreedomMobile One of the worst services ever #CustomerService sucks. #lies #badservice Made a mistake choosing you guys.

@freedomsupport Hey folks. This is my annual "there is no signal at the beach in Hamilton, Ontario" tweet. We're now at 5 years of this, at least.

@FreedomMobile Hi, I have NOT been receiving phone calls. And I'm in a great service area. I JUST missed an important phone call from my family doctor. And now I'm screwed out of an appointment for a week. This is getting to be RIDICULOUS.

@freedomsupport Can you tell me when Cobble Hill BC will be getting a tower. I would like to switch from Telus but I was told the service in my area is a little spotty.