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Freedom Mobile

Freedom Mobile outages and service status in Stouffville, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 33% Phone (33%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

  • CanadaOooh
    Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

  • keyvan_golestan
    Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

  • davhuh
    memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

  • ohrigeeta
    iFLySπŸ…ΎοΈlO (@ohrigeeta) reported from Ajax, Ontario

    @spstarr @FreedomMobile That's never going to happen in Canada!

  • ohrigeeta
    iFLySπŸ…ΎοΈlO (@ohrigeeta) reported from Ajax, Ontario

    @freedomsupport Yup...won't get another one now! Bad move like I said!

  • CanadaOooh
    Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LilliexLust
    οΈŽβ™‘οΈŽπ˜•π˜ͺ𝘀𝘰𝘭𝘦 𝘹 π˜“π˜ͺ𝘭𝘭π˜ͺ𝘦 οΈŽβ™‘ (@LilliexLust) reported

    @FreedomMobile your support team is absolutely ridiculous this morning I demand a supervisor call me immediately

  • humbled369
    dave πŸ‡¨πŸ‡¦πŸ³οΈβ€πŸŒˆ (@humbled369) reported

    @freedomsupport I get treated like ****. From a company that sold me a dud phone that stopped working 1 month into the contract. When I enquired about having it repaired I got told to go to hell.

  • KevlarKitten
    KevlarKitten (she/her) (@KevlarKitten) reported

    @FreedomMobile Tried to add a roaming charge to my bill, despite not leaving my house or city at all for 2+ years. Nice try. At least they did eventually give me a credit after almost an hour on service chat. Scammy scammy.

  • eddykarter
    Ed Karter804πŸ‡¨πŸ‡¦ (@eddykarter) reported

    @skanes49 @FreedomMobile @freedomsupport I was a pay as you go customer . Told them I am done and moved on . Guess who is getting harassed by a collection agency now ? Truly a horrible company . They even harass the family of deceased customers . Pretty sad and sick .

  • mary35047396
    mary (@mary35047396) reported from Toronto, Ontario

    @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

  • DaveBel21016402
    Dave Bell (@DaveBel21016402) reported

    @freedomsupport you cut off my service and i am out of the country...WHY!!!

  • humbled369
    dave πŸ‡¨πŸ‡¦πŸ³οΈβ€πŸŒˆ (@humbled369) reported

    @freedomsupport So I made my first payment, directly to Freedom Mobile last week. They told me they were willing to take my 20 dollar a month payment. My bill has gone down from 338 dollars to 188 dollars. Right on I thought. The lady I talked to was polite and respectful.

  • AmKertesz
    πŸ‡¨πŸ‡¦ Beyond Done πŸ‡ΊπŸ‡² G E T T R @ G3Mike (@AmKertesz) reported

    @FreedomMobile Stick that 5G crap back up you bum

  • vsmusic2000
    Vikas Sequeira (@vsmusic2000) reported

    @freedomsupport It's been 10 days and no one that I've contacted in Freedom can solve my issue, including supervisors and escalated tech support. No data activated from 10 days, multiple SIM replacements, several hours spent on chat and in-person and yet NO ONE can resolve this

  • gamer___15
    gamer (@gamer___15) reported

    @FreedomMobile stay away from likewize insurance that freedom offers poor customer service and not solving phone issue.