Freedom Mobile outages and service status in Stouffville, Ontario

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

• 
  mike clarke (@mikecla15054097) reported 42 seconds ago from Ajax, Ontario

  @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

• 
  Oooh, Canada ! (@CanadaOooh) reported 9 minutes ago from Pickering Village, Ontario

  @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 16 minutes ago from Ajax, Ontario

  @freedomsupport Yup...won't get another one now! Bad move like I said!

• 
  iFLyS🅾️lO (@ohrigeeta) reported 17 minutes ago from Ajax, Ontario

  Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

• 
  iFLyS🅾️lO (@ohrigeeta) reported 27 minutes ago from Ajax, Ontario

  @spstarr @FreedomMobile That's never going to happen in Canada!

• 
  Marcus Chang Sue (@MarcusChangSue1) reported 30 minutes ago from Newmarket, Ontario

  @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

• 
  Oooh, Canada ! (@CanadaOooh) reported 38 minutes ago from Pickering Village, Ontario

  @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

• 
  ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 40 minutes ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile

• 
  Keyvan Golestan (@keyvan_golestan) reported 54 minutes ago from Newmarket, Ontario

  @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

• 
  memo (@davhuh) reported 57 minutes ago from Aurora, Ontario

  @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justin (@justinfinnn) reported 2 minutes ago

  Hey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)

• 
  rui (@allfeteinc) reported 4 minutes ago

  @FreedomMobile data outage on my iPhone since 8:05 AM this morning, in GTA area, is it only myself?

• 
  Jules 🦋 (@juliewarman) reported 7 minutes ago

  @FreedomMobile I have to say I went to upgrade my phone at your South Surrey BC location on the weekend and it smelled so terrible in there I couldn’t even stay in the store and had to leave. I don’t know if it was a customer or an employee, but the smell was absolutely atrocious.

• 
  Mike Bryan (@mikebryan) reported 15 minutes ago

  @PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?

• 
  Scott C (@scottacalvert) reported 17 minutes ago

  @FreedomMobile find out it was an issue on your end. 5 lines not working all day, can't get a hold of anyone until 6pm. Asked what is going to be done about 5 ppl not being able to work all day. Responses was nothing.

• 
  Matt Chan (@Chanman1133) reported 20 minutes ago

  @FreedomMobile internet has been down for more than 30 minutes. Why? #yyc

• 
  Spike (@HeyimSpike) reported 20 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  François Caron 🇨🇦 (@Milnoc) reported 21 minutes ago

  Ugh! Tried to set up an account with @FreedomMobile, but their system is horribly broken! I've wasted too much time on this. Does anyone know where I can get a cheap plan for my upcoming backup phone? The original data requirement was 40 GB for the year at $15/month after taxes.

• 
  Al Sadius (@Alsadius) reported 21 minutes ago

  Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.

• 
  RJM123 (@R0J0MI123) reported 23 minutes ago from Shep's Subdivision, Ontario

  @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?