Freedom Mobile outages and service status in Stouffville, Ontario

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

• 
  ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 10 minutes ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile

• 
  mike clarke (@mikecla15054097) reported 13 minutes ago from Ajax, Ontario

  @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

• 
  Oooh, Canada ! (@CanadaOooh) reported 16 minutes ago from Pickering Village, Ontario

  @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 16 minutes ago from Ajax, Ontario

  Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

• 
  memo (@davhuh) reported 24 minutes ago from Aurora, Ontario

  @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

• 
  Oooh, Canada ! (@CanadaOooh) reported 25 minutes ago from Pickering Village, Ontario

  @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

• 
  Marcus Chang Sue (@MarcusChangSue1) reported 29 minutes ago from Newmarket, Ontario

  @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

• 
  iFLyS🅾️lO (@ohrigeeta) reported 42 minutes ago from Ajax, Ontario

  @spstarr @FreedomMobile That's never going to happen in Canada!

• 
  Keyvan Golestan (@keyvan_golestan) reported 43 minutes ago from Newmarket, Ontario

  @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 46 minutes ago from Ajax, Ontario

  @freedomsupport Yup...won't get another one now! Bad move like I said!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott (@NevinMcScott) reported 6 minutes ago

  - @FreedomMobile why am I being told "check back again tomorrow" and "it's probably a glitch and it'll fix itself" when I asked why I was double charged on my phone bill this month? That's disgraceful customer service from your team

• 
  Greg (@pcguy8088) reported 9 minutes ago

  @FreedomMobile I am a customer trying to add a prepaid plan for another phone and about to give business to another carrier. Frustrated to no end using your website on desktop computer. I click the plan and there is no next step showing up.

• 
  🇨🇦 Ralph FranSpringman 🌷🌞🌷 (aka Frathos)🇨🇦 (@FrathosCAN) reported 9 minutes ago

  @Kotaku WTF is up with the unclosable @FreedomMobile ad on your website? The little X to close ad doesn't do jack **** so rather than wasting my time (I'm already a FM client), I had no other choice but to leave the site & not read the content I opened on the first place. #BadWebDesign

• 
  Rosie (@ytRosie) reported 12 minutes ago

  @FreedomMobile FIX THE ******* OUTAGE!

• 
  🐍 (@Hambonevstech) reported 12 minutes ago

  @GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao

• 
  Heynow (@heynow19951) reported 14 minutes ago

  @FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years

• 
  Stephanie the alchemist (@Stephdalchemist) reported 18 minutes ago

  @FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?

• 
  Luksimi Sivaneswaralingam (@luksimimusic) reported 19 minutes ago

  @FreedomMobile why is it so hard to get a hold of customer service? This is ridiculous! I’ve been waiting for an hour so far (via phone and message)

• 
  bren1818 (@bren1818) reported 19 minutes ago

  @FreedomMobile can you please review your APs in the Guelph (Kortright & Hanlon / Kortright & Edinburgh) area. I have 5g with between 2 & 3 of 4 bars but data is borderline unusable. IF it connects it's brutally slow.

• 
  Nehal Mohamed ⚕️ (@NEHAL888888) reported 24 minutes ago

  @FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!