Freedom Mobile outages and service status in Stouffville, Ontario

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stouffville, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Pickering.

City	Problem Type	Report Time
Pickering	Phone	9 days ago
Markham	Phone	5 months ago
Pickering	Internet	7 months ago
Ajax	Internet	7 months ago
Ajax	Phone	7 months ago
Thornhill	Phone	9 months ago

Community Discussion

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Freedom Mobile Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

• 
  iFLyS🅾️lO (@ohrigeeta) reported 2 minutes ago from Ajax, Ontario

  @freedomsupport Yup...won't get another one now! Bad move like I said!

• 
  Oooh, Canada ! (@CanadaOooh) reported 2 minutes ago from Pickering Village, Ontario

  @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

• 
  ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 8 minutes ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile

• 
  Oooh, Canada ! (@CanadaOooh) reported 11 minutes ago from Pickering Village, Ontario

  @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 24 minutes ago from Ajax, Ontario

  Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

• 
  Marcus Chang Sue (@MarcusChangSue1) reported 27 minutes ago from Newmarket, Ontario

  @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

• 
  Keyvan Golestan (@keyvan_golestan) reported 31 minutes ago from Newmarket, Ontario

  @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

• 
  mike clarke (@mikecla15054097) reported 31 minutes ago from Ajax, Ontario

  @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

• 
  memo (@davhuh) reported 43 minutes ago from Aurora, Ontario

  @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 51 minutes ago from Ajax, Ontario

  @spstarr @FreedomMobile That's never going to happen in Canada!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lily (@Lily08901017) reported 4 minutes ago

  @FreedomMobile Freedom sucks. They overcharge customers. Fuking bastards.

• 
  Sara Guerrero (@Saraguerreror) reported 7 minutes ago

  @FreedomMobile I have been in the customer service line for almost two hours and I am still in the queue. Can somebody help me

• 
  Saint Chirp (@SaintChirp) reported 8 minutes ago

  @FreedomMobile used to be good. I've been with them for 10+ years. Now, terrible customer service and lack of empathy.

• 
  Nehal Mohamed ⚕️ (@NEHAL888888) reported 12 minutes ago

  @FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!

• 
  bikku (@bikku88) reported 12 minutes ago

  @FreedomMobile hello anyone out there as I have to change the service

• 
  This Is a Collective (@thiscollective) reported 13 minutes ago

  @FreedomMobile - so what's the point of being able to text support if no ever answers?

• 
  Arise (@Ariseskater) reported 15 minutes ago

  @FreedomMobile Switched to freedom 4 months ago and now I get dropped calls repeatedly it's been so annoying never had this issue with any other carrier and when you try to phone customer support it takes up to an hour to get thru been to the outlet a few times. ready to give up on this plan

• 
  James Robb (@jameser78) reported 19 minutes ago

  @FreedomMobile I got home internet from you guys mid February and it was decent, but since my payment from March went through it's been horrible. Its like 90s dial up speeds with things not working. What do I do?

• 
  Ryan Wilson (@RyanNW23) reported 23 minutes ago

  @FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail

• 
  Joe bala (@joebalacan) reported 25 minutes ago

  @FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile