Freedom Mobile Outage Report in Stouffville, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Stouffville, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stouffville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (52%)
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Internet (34%)
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Total Blackout (8%)
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Wi-fi (6%)
Live Outage Map Near Stouffville, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Thornhill, Richmond Hill, Concord and Uxbridge.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Stouffville, Ontario
Latest outage, problems and issue reports in Stouffville and nearby locations:
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario
@freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario
Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario
@freedomsupport Yup...won't get another one now! Bad move like I said!
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario
@freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.
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memo (@davhuh) reported from Aurora, Ontario
@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario
@spstarr @FreedomMobile That's never going to happen in Canada!
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Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario
@freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jon (@Jon49071940) reported
@freedomsupport @FreedomMobile Your service is completely down again in Alliston Ontario! What a joke this service is!
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Ritenowbabs (@ritenowbabs) reported
@freedomsupport Not a chance in hell. Your customer service team has the art of the customer transfer shuffle down pat. With no resolutions!!
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Nitin Singh (@nS_Nitin) reported
@freedomsupport @freedomsupport that I know. But I am having some issue and service center is asking for purchase invoice with serial number. Can you send me the duplicate purchase invoice with serial number
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Sean Feldman (@sfeldman) reported
This is quite frustrating to see @FreedomMobile still not having support for MFA with Authentication apps. Verification codes sent as email/SMS arriving after a few minutes is just so outdated :(
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Kate (@Marie1Kate) reported
Ne cautious @FreedomMobile @freedomsupport users received random text number never seen before claiming to be freedom. Due to update I must down link or lose services.
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Ashley Hynd (@ashley_hynd) reported
@freedomsupport @francescsr If this was true than you’d provide better customer service, go agents would be trained in customer service & wouldn’t be allowed to talk over a customer or tell them hey are lying
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david shaw 🇨🇦 🏳️🌈 (@TheCNDViking) reported
Hopefully, that support ticket with @FreedomMobile is taken care of soon as i really want to do an upgrade :(. damn system error, saying i owe 1 Dollar even after paying my tab in full lol.
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Ashley Hynd (@ashley_hynd) reported
@freedomsupport @francescsr no actually you've taken away all the things that made you great, it takes forever to get to a service rep & when I do they are rude & EXTREMELY limited on what they can offer, I only really get "good" support when I publicly angry tweet you
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Nitin Singh (@nS_Nitin) reported
@freedomsupport bought airpods pro from you guys last year. Purchase invoice does not have serial number. Need help.
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Kesha (@missdesai88) reported
@FreedomMobile Don’t buy freedom. 0 customer service. Useless agents who never stick to their words.