Freedom Mobile Outage Report in Stouffville, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Stouffville, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stouffville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (18%)
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Wi-fi (6%)
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Total Blackout (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Stouffville, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Markham |
Phone | |
| Pickering |
Internet | |
| Ajax |
Internet | |
| Ajax |
Phone | |
| Thornhill |
Phone | |
| Newmarket |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Stouffville, Ontario
Latest outage, problems and issue reports in Stouffville and nearby locations:
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Oooh, Canada !
(@CanadaOooh) reported
from
Pickering Village, Ontario
@freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.
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Oooh, Canada !
(@CanadaOooh) reported
from
Pickering Village, Ontario
@freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
@freedomsupport Yup...won't get another one now! Bad move like I said!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Dixita Bhavsar
(@BhavsarDixita) reported
@FreedomMobile took more then $700 from our cards and 7 agents dont know where that money went !!! @FreedomMobile give me an explanation on this. I want my money back. No one is helping us. Took our money and cant help us. They dont have answers. No agent writes notes!!!
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Dixita Bhavsar
(@BhavsarDixita) reported
@freedomsupport We've a problem with the service.Over more then 7 calls we paid $327.27, $122.79 × 3. No one know where that money is.Plan which was offered by retention department has changed as well.What 1st person offered and what last person is comfirming are totally different things.
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Mike Bolger
(@MikeBolger8) reported
@freedomsupport Soon as i can im switching. Too many years of horrible service. 0 data service on 4g. Gotta go airplane mode to reconnect to the towers. Because god help you if you're not on LTE
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Diana Puerta
(@DianaPuerta2002) reported
@FreedomMobile seems like No where to go with this company! 0 customer service!
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Alexander Bakus
(@alexbakus) reported
@freedomsupport Hey team. No service, no bars. K2M area. Not sure if you're tracking outages?
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.
(@Jvrvle) reported
@FreedomMobile dawg it won’t let me pay my **** I’m gonna switch on BD
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Hussam Radman
(@hmradma) reported
@freedomsupport You do have an issue for sure, once you enter the freedom number as requested then select option 2 or 3 I get an automated message from freedom to call during open hours after agent transfer. check if your call volume trend baseline handled by support that may help.
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Big_Smack66
(@BigCanadianMark) reported
Apparently @FreedomMobile outsources their customer service to a company in Egypt now. That was hands down some of the worst customer service.
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Hussam Radman
(@hmradma) reported
@freedomsupport The contact center phone number has an issue, once I get redirected to an agent I get an automated message to call back during open hours , are you open? If so then you have a problem been occuring the last 2 hours across about 8 calls
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Jimbob Jones
(@ArcticEidolon) reported
@FreedomMobile so... anything to say on this whole business, or are you just going to ignore it? I really do not enjoy getting pulled around every which way and I do not enjoy that I can't count on any level of consistency with you guys. I need resolution.