Freedom Mobile

Freedom Mobile Outage Report in Stouffville, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stouffville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stouffville, Ontario 11/02/2025 07:40

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Stouffville, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ajax and Thornhill.

Loading map, please wait...
City Problem Type Report Time
CanadaAjax Internet
CanadaAjax Phone
CanadaThornhill Phone
CanadaNewmarket Internet
CanadaMarkham Phone
CanadaMarkham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

  • CanadaOooh Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

  • davhuh memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @spstarr @FreedomMobile That's never going to happen in Canada!

  • MarcusChangSue1 Marcus Chang Sue (@MarcusChangSue1) reported from Newmarket, Ontario

    @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @freedomsupport Yup...won't get another one now! Bad move like I said!

  • CanadaOooh Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

  • keyvan_golestan Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

  • IFartOnHaterz ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported from Markham, Ontario

    It sucks not having data while having a low battery and being a customer of @FreedomMobile

  • mikecla15054097 mike clarke (@mikecla15054097) reported from Ajax, Ontario

    @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KalPDG Pablo G 🇨🇦 🏳️‍🌈 🇺🇾 (@KalPDG) reported

    @freedomsupport thanks for the amazing support and answers to my questions over the last couple of weeks. I was just able to upgrade my hardware to an iphone 12 pro with zero issues

  • rosespringer_ dillweed3000🏳️‍🌈 (@rosespringer_) reported

    Im so tired of being a @FreedomMobile Customer. Years and years with them and they are customer charging some bullshit fee they decide to add for no reason.

  • Marissa44670625 Marissa S (@Marissa44670625) reported

    @FreedomMobile I am a Freedom customer and have been for over 4 years and the service I have received in the last 2 weeks is so frustrating and disgusting. I am shocked with the lack of knowledge provided by many employees. Losing a customer..

  • IsaiahTrickey Isaiah S. Trickey (@IsaiahTrickey) reported

    @freedomsupport Another horrible experience with freedom customer service and managers. I added a new line and phone with tab to my account in Jan. Was promised $20 a month in credits, they were not added to my bill. After numerous calls weeks w/ no followup, still $5 short #SMFH

  • Deancandoit its up to me (@Deancandoit) reported

    @FreedomMobile hi just read your article on blacklisted phones. My phone is blacklisted, but it works on Vodafone here in the UK but doesn’t any other network. EE told me it’s blacklisted. So how can it work on 1 network and no others. Thanks

  • _martinmisiak Misiak (@_martinmisiak) reported

    @FreedomMobile absolute dogshit service, takes 3 weeks and 30 attempts to cancel preauthorized payments

  • LindaMacIver Linda Duende 🌈❣🍁 (@LindaMacIver) reported

    @freedomsupport The question was WHY a non customer is getting texts from you.

  • NicoleB67208826 N.C (@NicoleB67208826) reported

    @FreedomMobile what is up with your network? I’ve had no service since yesterday?

  • MK_Ultra_X MK (@MK_Ultra_X) reported

    @freedomsupport Thank you, but unless you can do something to rectify this issue, or you are qualified to provide therapy for this traumatic experience, I'm afraid we have nothing to discuss.

  • owolve NISARG ADHVARYU (@owolve) reported

    @freedomsupport you guys should get the award for the worst customer service by any provider .Waiting for a call back from a “supervisor” since 24 hours no reply yet.Issue still not resolved