Freedom Mobile Outage Report in Stouffville, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Stouffville, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stouffville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (66%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Stouffville, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Markham |
Phone | |
| Pickering |
Internet | |
| Ajax |
Internet | |
| Ajax |
Phone | |
| Thornhill |
Phone | |
| Newmarket |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Stouffville, Ontario
Latest outage, problems and issue reports in Stouffville and nearby locations:
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memo
(@davhuh) reported
from
Aurora, Ontario
@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.
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Oooh, Canada !
(@CanadaOooh) reported
from
Pickering Village, Ontario
@freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.
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Oooh, Canada !
(@CanadaOooh) reported
from
Pickering Village, Ontario
@freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
@spstarr @FreedomMobile That's never going to happen in Canada!
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
@freedomsupport Yup...won't get another one now! Bad move like I said!
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Keyvan Golestan
(@keyvan_golestan) reported
from
Newmarket, Ontario
@freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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DP🇨🇦
(@Fireplacegirl50) reported
@dane_clark @freedomsupport That is really, really interesting. The Mr is on Public and I am with Rogers. I am going to look into this tomorrow. A lot of people complaining were sharing screen shots of cell phones. I wonder if land lines have the same problem. Thank you for this!
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport when you'd get more - I've already been strung along by another location - the one I had to go to is quite out of the way, which basically means I got ambushed with this fee - y'all didn't do jack **** of value. not so much as installing my sim! 2/?
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport Cause I gotta say, if $30 helps develop your network, I'm curious as to what the hit to near total profit margins 4 lines is gonna do to help that along. This is bullshit. I'm sorry, it's bull. This time, I am giving an ultimatum. Fix it, or I leave with 4 other subscribers.
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport Is that actually going to show on my bill? I'm not a new customer and I'm not connecting a new line. If it is, well, that's going to be a problem, and I will not accept anything but the obvious resolution if so. I'm not going to be treated like chaff as a loyal customer.
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Arquimedes Assuncao
(@ArchieAssuncao) reported
@freedomsupport how do I make an appointment? I have no service and your online people are no help. They keep telling me I don't need an appointment...and to 'contact them' for info.
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport I've gotten this resolved to satisfaction. With that said, please make sure your people are more deliberate about mentioning these fees - I did ask over 6 hours of CS calls and 2 months trying to track this down what the complete price of the phone would be, and no mention of it
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport Are you *actually* shitting me? Why the hell am I penalized for committing myself another 2Y with you guys? What ******** are you connecting you need this kind of thing for? I never had to do this **** when I worked retail! This isn't going to stand. Is $30 worth 4 lines?
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Cindrella Vivera
(@CVivera) reported
@freedomsupport If you’re real intentions are customer satisfaction and service, maybe invest more in Training and development. Might help to retain the customer at least. You’ve done enough for the day! Waiting to get over the plan ASAP.
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport I wouldn't particularly mind if your online sales channels weren't so ***-backwards, I've spent hours on this now, and the *SOLE* reason I *HAD* to go to a store to get it rigged up is because nobody can tell me a damn thing about when or if or how you get stock!
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Song A Day / Philosophy Away 🙏 🎶
(@song_philosophy) reported
@FreedomMobile, your customer service sucks. Please fix your 1 (877) 946-3184 and serve your customers with some respect. Shame on you I had to answer 3 surveys, and after not accepting any of your offers, you ended my phone call Called you 4 times #wednesdayrant #freedommobile