Freedom Mobile Outage Report in Stouffville, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Stouffville, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (57%)
- Phone (31%)
- Total Blackout (6%)
- Wi-fi (5%)
- E-mail (1%)
- TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Stouffville, Ontario
Latest outage, problems and issue reports in Stouffville and nearby locations:
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memo (@davhuh) reported from Aurora, Ontario@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.
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mike clarke (@mikecla15054097) reported from Ajax, Ontario@FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, OntarioToday I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience
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Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario@freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario@freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario@freedomsupport Yup...won't get another one now! Bad move like I said!
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario@spstarr @FreedomMobile That's never going to happen in Canada!
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario@freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.
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Marcus Chang Sue (@MarcusChangSue1) reported from Newmarket, Ontario@freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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planet sandwich (@pIanet_sandwich) reported@FreedomMobile Anyone considering Freedom should know their coverage is poor and their customer service is awful. Recently moved and it was like pulling teeth trying to explain to them that a fully detached house doesn’t have apartment numbers. Then they turned off auto bill and blamed us.
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Hannah Nicholson (@hannahnicholso) reported@freedomsupport hi there, I’m at home in Ireland and my phone won’t pick up reception, I’ve tried manually selecting carriers but it doesn’t give any service on any of them. Just wondering if you could please help? Thank you
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Nïc Cuntÿ (@nicolecounty) reported@freedomsupport No. This was no mistake. He said he cannot help me after speaking less than a minute. He disconnected the call AFTER hearing me say I can’t have my query solved online I have already tried. Shocking service honestly
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🃏 (@Jemini___) reported@freedomsupport @AnthonyLacavera Please help me understand how my consumer rights are respected in this matter
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Zain (@syedzali71) reported@FreedomMobile y’all genuinely trash why do I not have service at home😭
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Valentina (@Vals_lobo) reported@FreedomMobile Spoke to the Loyalty dept and wasted an hour on the call where no solution was provided. The agent was so blunt and it seemed though he was happy to close my accounts for good with freedom. Switching over to a different carrier because of this! CASE ID C70962586
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Mehta Parth (@parth_mehta_98) reported@Fidomobile @FidoSolutions has became the worst service provider. They offered me a good deal for the phone after i port in with @FreedomMobile for the same but they don’t have time to implement the same offer even after a week. Customer service centre needs a lot of improvement
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my name is...Val (@ValenSinn) reportedMy phone is out of data again! @FreedomMobile sucks
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PapaGord (@audiobeing) reported@freedomsupport looks like another issue none of your staff can help with. Why can’t I talk to a manager???
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Elizabeth Vasquez (@Ely_Vasquezz) reported@FreedomMobile I need help with my account please