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Freedom Mobile

Freedom Mobile Outage Report in Stouffville, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 32% Phone (32%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

  • CanadaOooh
    Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

  • ohrigeeta
    iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

  • ohrigeeta
    iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @freedomsupport Yup...won't get another one now! Bad move like I said!

  • davhuh
    memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

  • MarcusChangSue1
    Marcus Chang Sue (@MarcusChangSue1) reported from Newmarket, Ontario

    @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

  • ohrigeeta
    iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @spstarr @FreedomMobile That's never going to happen in Canada!

  • keyvan_golestan
    Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

  • CanadaOooh
    Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

  • IFartOnHaterz
    ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported from Markham, Ontario

    It sucks not having data while having a low battery and being a customer of @FreedomMobile

  • mikecla15054097
    mike clarke (@mikecla15054097) reported from Ajax, Ontario

    @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyLacavera
    Anthony Lacavera (@AnthonyLacavera) reported

    Whether it is @Globalive or another buyer of @FreedomMobile we must ensure the buyer is a well-capitalized pureplay independent with no ties to the Big Three, one that will actually compete so that prices come down in mobile services.

  • VivianH_01
    V (@VivianH_01) reported

    @TELUSsupport Thank you @TELUS for coming through. @FreedomMobile has absolutely NO costumer loyalty...I've been a customer for more than 10 years and clearly they don't care if I switch carriers so I'm going to be callinng you after I get off work today, I hope i can switch over to you asap🤞🏾

  • lilay12344
    christine pervera (@lilay12344) reported

    Hey @freedomsupport , Is there an outage right now?

  • freeworldjoinme
    Samrat Pratap Singh (@freeworldjoinme) reported

    @freedomsupport Well I never received any emails or message asking for my consent, Moreover maximum roaming charges are around 14-20$ per day, why would you charge 100$ for May be an hourly usage? I have specifically asked in past to shut down all my services that may cost me extra.

  • Corinne35443671
    Coco (@Corinne35443671) reported

    ok @FreedomMobile where was my test "emergency alert"??? weren't you participating on the west coast?

  • freeworldjoinme
    Samrat Pratap Singh (@freeworldjoinme) reported

    @freedomsupport Standard US Roaming Rate - 100+$ for one time usage of may be not even an hour,Don’t you find this funny?That too I don’t even remember using it as I already asked the agents multiple times to shut down all services on my number that may cost me extra as this is a recurring issue

  • dry_nose
    dry nose (@dry_nose) reported

    @freedomsupport Hi, I haven't been able to access my data for 2 days now. Is there an issue with Freedom? Thanks.

  • chipferbrainz
    Frank Huber (@chipferbrainz) reported

    @FreedomMobile Haha! Yeah, right, I'm gonna jump right on an offer I can't even see because your wonky website doesn't work. That just inspires confidence, don't it?

  • Rootbrian_
    GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @tlhingan_ @FreedomMobile In android, that can happen (except a factory reset drags 'em back by the feet, hands or hair and makes them fix what they broke).

  • KansaraKetul
    ketul kansara (@KansaraKetul) reported

    Why freedom network is up and down today. Lost the signal several times and have to restart the phone to get signal again. Restarted phone multiple times @freedomsupport