Freedom Mobile Outage Report in Stouffville, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Stouffville, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stouffville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (7%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Stouffville, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Pickering and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
 Pickering |
Internet | |
| Ajax |
Internet | |
| Ajax |
Phone | |
| Thornhill |
Phone | |
| Newmarket |
Internet | |
| Markham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Stouffville, Ontario
Latest outage, problems and issue reports in Stouffville and nearby locations:
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
@freedomsupport Yup...won't get another one now! Bad move like I said!
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memo
(@davhuh) reported
from
Aurora, Ontario
@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience
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mike clarke
(@mikecla15054097) reported
from
Ajax, Ontario
@FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.
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Keyvan Golestan
(@keyvan_golestan) reported
from
Newmarket, Ontario
@freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.
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Oooh, Canada !
(@CanadaOooh) reported
from
Pickering Village, Ontario
@freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
@spstarr @FreedomMobile That's never going to happen in Canada!
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Oooh, Canada !
(@CanadaOooh) reported
from
Pickering Village, Ontario
@freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.
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Marcus Chang Sue
(@MarcusChangSue1) reported
from
Newmarket, Ontario
@freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@FluX0MonkeY) reported
@FreedomMobile I'm having constant issues paying my bill I have the money in my account and none of my cards are expired nor are my accounts locked now my phone is cut off with no way of turning it back on
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ashley✨
(@ashattack5) reported
@FreedomMobile truly horrible customer service and after being with a company for years you think you would get something out of it. Disappointing.
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CreatorOfTheGingers
(@Nonurbiznaz) reported
@freedomsupport so sick of this garbage - you guys did this last year too! Fix your online billing and stop passing the buck!
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Megan Smith
(@mmcksmith) reported
@freedomsupport I've already spent 1/2 hr on the phone with support and I fail to see what a DM will accomplish that escalated support can't except take this out of the public eye.
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Megan Smith
(@mmcksmith) reported
@freedomsupport Please make esim work or don't offer it. I'm now out a phone because the QR generated doesn't work (others do) but my old phone is deactivated. So I have to go into a store. In COVID wave#3. Thank you so much. I'm so glad I tried this.
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chaern
(@chaern2) reported
@freedomsupport everytime I call this number it said that not in service.
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#I_STAND_WITH_FARMERS
(@Amritzaildar195) reported
@FreedomMobile I think you have worst network service
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MarineBean
(@communitychicki) reported
@freedomsupport I need to speak with an agent and I don't know my pin #. I can't get a live person and it's noon on a weekday. HELP!
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Rosie Schwartz
(@RosieSchwartz) reported
Have an account w/ @FreedomMobile? Be aware of possible “lapses” in data. I signed up my 98-yr old MIL for contact w/ family during Covid. While checking data for virtual seders, I saw 33% of bonus data was gone. @freedomsupport offered $5 for all my wasted time to find &fix it😡
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Megan Smith
(@mmcksmith) reported
@freedomsupport But now I'm without cell service, can't get hooked up, I drive to stores and they show "open by appt" when the website says they're open. If they're only by appt, put that on the website instead of having me drive all over the city/3