Freedom Mobile Outage Report in Stouffville, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Stouffville, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stouffville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Stouffville, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Markham |
Phone | |
| Pickering |
Internet | |
| Ajax |
Internet | |
| Ajax |
Phone | |
| Thornhill |
Phone | |
| Newmarket |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Stouffville, Ontario
Latest outage, problems and issue reports in Stouffville and nearby locations:
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Keyvan Golestan
(@keyvan_golestan) reported
from
Newmarket, Ontario
@freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience
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Oooh, Canada !
(@CanadaOooh) reported
from
Pickering Village, Ontario
@freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.
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Oooh, Canada !
(@CanadaOooh) reported
from
Pickering Village, Ontario
@freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
@freedomsupport Yup...won't get another one now! Bad move like I said!
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memo
(@davhuh) reported
from
Aurora, Ontario
@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
@spstarr @FreedomMobile That's never going to happen in Canada!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Laine Robson
(@robsonlaine) reported
@Crackmacs @FreedomMobile @koodo If you generally stick to the city center, Freedom should be just fine. I live in Auburn Bay, and often have service drops on my Freedom phone (which doesn't have "roaming" plan coverage). My work phone is on another carrier, and never has issues in the same spots.
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Sunflower the TiredYouth🌻🇳🇬 #SARSMUSTEND
(@jedidiahGVO) reported
@FreedomMobile you need to do much better. I'm paying a lot of money for service that barely works.
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AK
(@gakrao) reported
@Bell I wanted to migrate over to your network back in September but due to non delivery of sim card from your end I put in a request to cancel the port request which never happened. @FreedomMobile says that they can still see a port request active from your end. 1/2
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salome wiredu
(@SalomeWiredu) reported
@sierraabond @FreedomMobile @FreedomMobile continued to charge my account after I closed it and claimed they didn’t receive a notice of cancellation from me. Worst yet, they charged me an additional device charge of $74 for a device I bought outright with no balance. They sent my account to collections.
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Steph Lackey
(@stephlackey) reported
@therobmilne @FreedomMobile I too have lost trust! My husband set up an account for his elderly father who now can no longer use a phone. He cancelled but they keep charging his credit card & they owe him money! They have acknowledged there is a credit but never credited his card. Many calls and no help!
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Winterr. Mask up!
(@WinterBourneTO) reported
20gb + everything unlimited for 50 dollars with discounts. I love you @FreedomMobile. I wanna make love to you right now damn it. Right! Now! Damn it!
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Paul
(@Paulofthehammer) reported
@therobmilne @FreedomMobile They stole 50 bucks from me last year. Said it would go back on my card if I was charged twice. I never got it back. I tried arguing with the useless customer service but gave up.
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SungManitu/2020
(@sungmanitu2020) reported
As usual I have little internet connection at this time of the evening daily @freedomsupport I suppose we need to talk. I will do my best not to take this out on one of your employees. It's the company I have issues with ! 🤬😡😠😤
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Tania Tomicic
(@mstomicic) reported
@FreedomMobile wow! customer service gets worse! I was told 24 hours to get my number back that you changed without my permisson, I waited patiently and now another 24-48 hours? This is ridiculous! Unacceptable.
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Steph Lackey
(@stephlackey) reported
@FreedomMobile Account was cancelled. FREEDOM continued to charge us. And now conveniently cannot help us to fix their mistake. I am in disbelief.