Freedom Mobile outages and service status in Stouffville, Ontario

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

• 
  memo (@davhuh) reported 11 minutes ago from Aurora, Ontario

  @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

• 
  Oooh, Canada ! (@CanadaOooh) reported 13 minutes ago from Pickering Village, Ontario

  @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

• 
  Oooh, Canada ! (@CanadaOooh) reported 20 minutes ago from Pickering Village, Ontario

  @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 33 minutes ago from Ajax, Ontario

  @spstarr @FreedomMobile That's never going to happen in Canada!

• 
  iFLyS🅾️lO (@ohrigeeta) reported 38 minutes ago from Ajax, Ontario

  @freedomsupport Yup...won't get another one now! Bad move like I said!

• 
  Keyvan Golestan (@keyvan_golestan) reported 38 minutes ago from Newmarket, Ontario

  @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

• 
  Marcus Chang Sue (@MarcusChangSue1) reported 40 minutes ago from Newmarket, Ontario

  @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

• 
  ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 43 minutes ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile

• 
  mike clarke (@mikecla15054097) reported 55 minutes ago from Ajax, Ontario

  @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 58 minutes ago from Ajax, Ontario

  Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  layla (@MAKHKHKHKHZOUMI) reported 7 minutes ago

  @FreedomMobile your website never works!! Absolute unreliable. I don’t even know how you continue to stay in business 🤡

• 
  Nick G (@Nick_Galo) reported 10 minutes ago

  @FreedomMobile Internet is down in Toronto east

• 
  traffic controller (@trafficcntrlchd) reported 11 minutes ago

  @FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile

• 
  rui (@allfeteinc) reported 20 minutes ago

  @FreedomMobile data outage on my iPhone since 8:05 AM this morning, in GTA area, is it only myself?

• 
  Chris (@Silverxx27) reported 22 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  norvan man (@luptyd) reported 24 minutes ago

  @FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.

• 
  Yvonne Kushe (@kushemusic) reported 26 minutes ago

  @FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.

• 
  Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 27 minutes ago

  @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?

• 
  Joe bala (@joebalacan) reported 31 minutes ago

  @FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile

• 
  Nathan Armani | Researcher | 🇨🇦 (@nathan_armani) reported 31 minutes ago

  Honestly, @FreedomMobile is the worst service provider I’ve ever dealt with. Unreliable internet, endless wait times, and zero accountability. Customers deserve better