Freedom Mobile

Freedom Mobile Outage Report in Stouffville, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stouffville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stouffville, Ontario 12/14/2025 20:55

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stouffville, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Pickering and Ajax.

Loading map, please wait...
City Problem Type Report Time
CanadaPickering Internet
CanadaAjax Internet
CanadaAjax Phone
CanadaThornhill Phone
CanadaNewmarket Internet
CanadaMarkham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

  • CanadaOooh Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

  • CanadaOooh Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @freedomsupport Yup...won't get another one now! Bad move like I said!

  • keyvan_golestan Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @spstarr @FreedomMobile That's never going to happen in Canada!

  • MarcusChangSue1 Marcus Chang Sue (@MarcusChangSue1) reported from Newmarket, Ontario

    @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

  • davhuh memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • oohpiphany oohlive🫒 (@oohpiphany) reported

    @FreedomMobile has the worst customer service ever. Everytime I talk to them, all they answer is " I'm sorry there's nothing else I could do". When it should be "Sorry, there's nothing at all that we will do". Never get freedom mobile. They are the worst.

  • CryptoEagle19 Crypto Eagle (@CryptoEagle19) reported

    @FreedomMobile does not refund pre-paid accounts. They keep the money if you cancel early. Robbers!!

  • Malema0071 Malema007 (@Malema0071) reported

    @freedomsupport Your app and website have had major issues for years and the issue hasn't been fixed. You need to develop a new software because the one you have is super slow. If you look on the Play Store reviews, they're mostly negative.

  • MajSiddiqui 🇨🇦 Maj Siddiqui 🇨🇦 (@MajSiddiqui) reported

    @FreedomMobile If and when Rogers acquires Shaw that would eventually mean all Freedom customers will have access to an improved network and better coverage. Right?

  • sunshine_vocals Sunshine Vocals (@sunshine_vocals) reported

    @freedomsupport I am just wondering why I can't respond in a group chat with Google messages? It's a chat with Android and IOS users, thus is SMS. I am not able send a reply, it's says "service not activated on network".

  • Ravetcofx Corbin (@Ravetcofx) reported

    @freedomsupport SMS is not working

  • TimFromToronto Tim From Toronto (@TimFromToronto) reported

    @freedomsupport - Why am I getting a "Not registered on network" message? I can't call or text.

  • KatManDude Bob Watanabe (@KatManDude) reported

    @freedomsupport Your LTE+ data connection has been painfully slow the last few days. I'm at full bars and not past the throttling limit yet, and basic pages are taking forever to load or even fails saying there's no network connection. What's going on?

  • DaEmEoNd Geoff (@DaEmEoNd) reported

    @freedomsupport is there an data outage in the London, ON area. I can text and call but have no data connection. I have rebooted, reseated the Sim card and manually scanned to no avail.

  • proxyDep DLamichhane (@proxyDep) reported

    @freedomsupport Goes to partner network right a way after leaving your city area… very less home coverage…. Fed up