Freedom Mobile outages and service status in West End, British Columbia

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile generated 0 outage signals in the last 24 hours around West End, including 0 direct reports.
The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.

Internet (25%)
Total Blackout (25%)
Wi-fi (25%)
Phone (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 16, 4:20 AM EDT	0	0
Apr 16, 4:40 AM EDT	0	0
Apr 16, 5:00 AM EDT	0	0
Apr 16, 5:20 AM EDT	0	0
Apr 16, 5:40 AM EDT	0	0
Apr 16, 6:00 AM EDT	0	0
Apr 16, 6:20 AM EDT	0	0
Apr 16, 6:40 AM EDT	0	0
Apr 16, 7:00 AM EDT	0	0
Apr 16, 7:20 AM EDT	0	0
Apr 16, 7:40 AM EDT	0	0
Apr 16, 8:00 AM EDT	0	0
Apr 16, 8:20 AM EDT	0	0
Apr 16, 8:40 AM EDT	0	0
Apr 16, 9:00 AM EDT	0	0
Apr 16, 9:20 AM EDT	0	0
Apr 16, 9:40 AM EDT	0	0
Apr 16, 10:00 AM EDT	0	0
Apr 16, 10:20 AM EDT	0	0
Apr 16, 10:40 AM EDT	0	0
Apr 16, 11:00 AM EDT	0	0
Apr 16, 11:20 AM EDT	0	0
Apr 16, 11:40 AM EDT	0	0
Apr 16, 12:00 PM EDT	0	0
Apr 16, 12:20 PM EDT	0	0
Apr 16, 12:40 PM EDT	0	0
Apr 16, 1:00 PM EDT	0	0
Apr 16, 1:20 PM EDT	0	0
Apr 16, 1:40 PM EDT	0	0
Apr 16, 2:00 PM EDT	0	0
Apr 16, 2:20 PM EDT	0	0
Apr 16, 2:40 PM EDT	0	0
Apr 16, 3:00 PM EDT	0	0
Apr 16, 3:20 PM EDT	0	0
Apr 16, 3:40 PM EDT	0	0
Apr 16, 4:00 PM EDT	0	0
Apr 16, 4:20 PM EDT	0	0
Apr 16, 4:40 PM EDT	0	0
Apr 16, 5:00 PM EDT	0	0
Apr 16, 5:20 PM EDT	0	0
Apr 16, 5:40 PM EDT	0	0
Apr 16, 6:00 PM EDT	0	0
Apr 16, 6:20 PM EDT	0	0
Apr 16, 6:40 PM EDT	0	0
Apr 16, 7:00 PM EDT	0	0
Apr 16, 7:20 PM EDT	0	0
Apr 16, 7:40 PM EDT	0	0
Apr 16, 8:00 PM EDT	0	0
Apr 16, 8:20 PM EDT	0	0
Apr 16, 8:40 PM EDT	0	0
Apr 16, 9:00 PM EDT	0	0
Apr 16, 9:20 PM EDT	0	0
Apr 16, 9:40 PM EDT	0	0
Apr 16, 10:00 PM EDT	0	0
Apr 16, 10:20 PM EDT	0	0
Apr 16, 10:40 PM EDT	0	0
Apr 16, 11:00 PM EDT	0	0
Apr 16, 11:20 PM EDT	0	0
Apr 16, 11:40 PM EDT	0	0
Apr 17, 12:00 AM EDT	0	0
Apr 17, 12:20 AM EDT	0	0
Apr 17, 12:40 AM EDT	0	0
Apr 17, 1:00 AM EDT	0	0
Apr 17, 1:20 AM EDT	0	0
Apr 17, 1:40 AM EDT	0	0
Apr 17, 2:00 AM EDT	0	0
Apr 17, 2:20 AM EDT	0	0
Apr 17, 2:40 AM EDT	0	0
Apr 17, 3:00 AM EDT	0	0
Apr 17, 3:20 AM EDT	0	0
Apr 17, 3:40 AM EDT	0	0
Apr 17, 4:00 AM EDT	0	0
Apr 17, 4:20 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West End, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, and Richmond.

City	Problem Type	Report Time
Vancouver	Internet	8 days ago
Vancouver	Wi-fi	9 days ago
Burnaby	Total Blackout	23 days ago
Vancouver	Phone	27 days ago
Vancouver	Internet	1 month ago
Vancouver	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

Bipolarhitchhiker (@danddrost) reported 1 minute ago from Vancouver, British Columbia
@freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want
Brady Patterson (@bradypatterson) reported 2 minutes ago from Vancouver, British Columbia
@FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.
Arturo Mendez 🇲🇽🇨🇦 (@arturomendz) reported 5 minutes ago from Vancouver, British Columbia
@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.
Dallas Groot (@iamgroot11) reported 5 minutes ago from Grandview-Woodlands, British Columbia
So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.
Michael Malone (@princeof416) reported 7 minutes ago from Grandview-Woodlands, British Columbia
@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM #VirginMobileOutage
Adam Dymitruk 🇨🇦 (@adymitruk) reported 9 minutes ago from Vancouver, British Columbia
@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.
Jeremy Reah (@mjreah) reported 9 minutes ago from Vancouver, British Columbia
@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.
Bipolarhitchhiker (@danddrost) reported 10 minutes ago from Vancouver, British Columbia
@FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too
Mixers & Elixirs (@ShrubLoveYVR) reported 13 minutes ago from Vancouver, British Columbia
Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
Tom Beith (@Tbeithnow) reported 18 minutes ago from Richmond, British Columbia
@FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere
Michael Malone (@princeof416) reported 19 minutes ago from Grandview-Woodlands, British Columbia
@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM
Pradéép Q Raj Singh Takhar (@PradpQRajSingh1) reported 20 minutes ago from Vancouver, British Columbia
I Am Glad To Be A @FreedomMobile Customer/ Consumer Again ! Pradeep Takhar 1 604 440 0190 Vancouver BC Canada @PradpQRajSingh1 / @PQRST2021
Shaun Mazzocca (@ShaunMazzocca) reported 33 minutes ago from Vancouver, British Columbia
@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.
Southsider Tom (@southsidertom) reported 33 minutes ago from Vancouver, British Columbia
@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running
Dallas Groot (@iamgroot11) reported 36 minutes ago from West End, British Columbia
Hey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.
⌖ Chris a fan of Bad Batch ⌖ 🇨🇦 (@ChrisMcArdle1) reported 46 minutes ago from Vancouver, British Columbia
@freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.
V (@vidursh) reported 47 minutes ago from Burnaby, British Columbia
Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport
N☆SING☆ (@choddeii) reported 52 minutes ago from Vancouver, British Columbia
@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.
Porky's Food Truck (@FoodPorky) reported 54 minutes ago from North Vancouver, British Columbia
@freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.
edward cho (@edward_cho_66) reported 60 minutes ago from Vancouver, British Columbia
@FreedomMobile I can't log into my account right now and can you please help me out with this thanks

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Rob Steffler (@RobSteffle) reported 6 minutes ago
@FreedomMobile can you refer me to a mobile company that offers customer service please
Caitlin (@caitlinnspencer) reported 6 minutes ago
@FreedomMobile hi- ever since I switched to freedom a month ago I can't receive or send group texts. Your support is telling me freedom will not work with text groups of 10 people or more. Is this true??
Davis Marsh (@Lucidsennin) reported 7 minutes ago
@FreedomMobile Hi, I’m reaching out to your customer service, but I haven’t received a reply yet.
Randy Mikla (@RandyMikla) reported 12 minutes ago
@FreedomMobile Support sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold.
Stephanie the alchemist (@Stephdalchemist) reported 15 minutes ago
@FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?
Spike (@HeyimSpike) reported 15 minutes ago
@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
liyahcove🦋 (@Aliyah71957449) reported 17 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
Nathan A | Researcher | 🇨🇦🇮🇱 (@n_arm1979) reported 18 minutes ago
Pay more, get less. That’s the @FreedomMobile motto — unstable internet, unresponsive support. Hard pass. ❌📡 @CBCNews @globalnews
Aन၇нပमпТяईपаош (@ATripathy1) reported 18 minutes ago
@FreedomMobile why not offer shared plans with such excellent service.
Jay (@sh_jags) reported 19 minutes ago
@FreedomMobile Service down