Freedom Mobile Outage Report in West End, British Columbia

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near West End, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Burnaby, Vancouver, North Vancouver, and Richmond.

City	Problem Type	Report Time
Burnaby	Total Blackout	13 days ago
Vancouver	Phone	17 days ago
Vancouver	Internet	28 days ago
Vancouver	Internet	28 days ago
Vancouver	Internet	1 month ago
Vancouver	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

• 
  Josh Rimer (Mr. Gay Canada 2019) (@JoshRimer) reported 8 minutes ago from Vancouver, British Columbia

  @alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄

• 
  Porky's Food Truck (@FoodPorky) reported 13 minutes ago from North Vancouver, British Columbia

  @freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.

• 
  ⌖ Chris a fan of Bad Batch ⌖ 🇨🇦 (@ChrisMcArdle1) reported 14 minutes ago from Vancouver, British Columbia

  @freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.

• 
  Brady Patterson (@bradypatterson) reported 16 minutes ago from Vancouver, British Columbia

  @FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.

• 
  동진 DAVID 김 (@djddjk) reported 19 minutes ago from Vancouver, British Columbia

  @freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment

• 
  Mixers & Elixirs (@ShrubLoveYVR) reported 21 minutes ago from Vancouver, British Columbia

  Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

• 
  Tracy ترايسي (@tracyglennYVR) reported 25 minutes ago from Burnaby, British Columbia

  I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

• 
  Moke (@mykeymause) reported 28 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  Jeremy Reah (@mjreah) reported 30 minutes ago from Vancouver, British Columbia

  @freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.

• 
  Dallas Groot (@iamgroot11) reported 35 minutes ago from Grandview-Woodlands, British Columbia

  So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.

• 
  N☆SING☆ (@choddeii) reported 36 minutes ago from Vancouver, British Columbia

  @freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.

• 
  V (@vidursh) reported 37 minutes ago from Burnaby, British Columbia

  Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

• 
  Dallas Groot (@iamgroot11) reported 39 minutes ago from West End, British Columbia

  Hey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.

• 
  Arturo Mendez 🇲🇽🇨🇦 (@arturomendz) reported 41 minutes ago from Vancouver, British Columbia

  @FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.

• 
  Southsider Tom (@southsidertom) reported 44 minutes ago from Vancouver, British Columbia

  @RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running

• 
  Shaun Mazzocca (@ShaunMazzocca) reported 44 minutes ago from Vancouver, British Columbia

  @freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.

• 
  edward cho (@edward_cho_66) reported 47 minutes ago from Vancouver, British Columbia

  @FreedomMobile I can't log into my account right now and can you please help me out with this thanks

• 
  Adam Dymitruk 🇨🇦 (@adymitruk) reported 50 minutes ago from Vancouver, British Columbia

  @freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.

• 
  Tom Beith (@Tbeithnow) reported 59 minutes ago from Richmond, British Columbia

  @FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere

• 
  Mixers & Elixirs (@ShrubLoveYVR) reported 60 minutes ago from Vancouver, British Columbia

  Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica (@LonghugJessica) reported 4 minutes ago

  .@FreedomMobile My Better Business Bureau claim is still open, why haven't you responded to them. They make it public how you handle yourself and any of these cases are simple to settle if you side with the customer that they were told free phone with two year plan repay not free

• 
  💕~Deb~💕🇨🇦🇬🇧 (@80sgirlforever) reported 7 minutes ago

  @freedomsupport Any problems for MMS today? I can't send or receive all of a sudden

• 
  Jessica (@LonghugJessica) reported 9 minutes ago

  @freedomsupport This is not a one-time payment, you are on financial support now until you are richer than a retail company

• 
  Artur Langu (@ArturLangu) reported 13 minutes ago

  @FreedomMobile customer service hangs up the phone while asking for support.

• 
  Jan Carlo Ponce (@JanCarloPonce) reported 23 minutes ago

  @freedomsupport I tried to do with your employees at the branch where I purchased my plan and they only took my information, to "comment it to the manager and for him to call me", he never called me, that was two weeks ago

• 
  BLM✊🏿✨ & ACAB 🖕🏻 (@AlahnaMK) reported 27 minutes ago

  @freedomsupport Do you understand the word cash? I’m paying cash for a reason. My bank account is currently having issues. I don’t have a card to use right now. A fee for cash payments is discriminatory to lower income people too. Drop the fee. I shouldn’t have to pay extra to use it.

• 
  walid (@wasaleh) reported 27 minutes ago

  @FreedomMobile very bad experience with your support team. being a customer for 12 years ! and was not just treated badly, the agent insisted that i am not authorized on my own account ! and without my consent locked me out !

• 
  bikku (@bikku88) reported 27 minutes ago

  @freedomsupport Got horrible experience with the call centre lady who actually hung up on me when told she didn’t do her due diligence. Tried to rip me off big time

• 
  Jordan Jonah (@JordanJonahOF) reported 30 minutes ago

  @freedomsupport I've now been disconnected FOUR TIMES on The Freedom website trying to order a sim card and sign up for services. I'll literally be in the middle of typing a message and they disconnect. Piss poor customer service, AWFUL first impression. I'll have to go elsewhere

• 
  Susan Smarz (@SueSmarz) reported 32 minutes ago

  @freedomsupport It doesn’t seem like normal protocol to me when I have spent over 6 plus hours on the phone plus having to go to a Freedom store for security issues that keep happening over and over again. Last time I was credited why not this time?