Freedom Mobile outages and service status in West End, British Columbia

Problems in the last 24 hours in West End, British Columbia

Freedom Mobile signals over the past 24 hours, with local activity from West End, British Columbia and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near West End, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	21 days ago
Vancouver	Total Blackout	21 days ago
Vancouver	Internet	1 month ago
Vancouver	Phone	1 month ago
Vancouver	Internet	3 months ago
Vancouver	Internet	4 months ago

Community Discussion

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Freedom Mobile Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

• 
  Okaygj (@okaygj_) reported 6 minutes ago from Vancouver, British Columbia

  @freedomsupport Your support line team is ******* useless! I was promised my deposit back after 6 months of good standing payment and it has now elapsed. I spoke to someone 2 weeks ago who said it would be applied to my account via credit and guess what?! It didn’t happen! And when I follow up?

• 
  V (@vidursh) reported 9 minutes ago from Burnaby, British Columbia

  Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

• 
  Bipolarhitchhiker (@danddrost) reported 15 minutes ago from Burnaby, British Columbia

  @FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed

• 
  Michael Malone (@princeof416) reported 16 minutes ago from Grandview-Woodlands, British Columbia

  @virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM

• 
  Bipolarhitchhiker (@danddrost) reported 17 minutes ago from Vancouver, British Columbia

  @FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too

• 
  Dallas Groot (@iamgroot11) reported 18 minutes ago from Grandview-Woodlands, British Columbia

  So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.

• 
  edward cho (@edward_cho_66) reported 19 minutes ago from Vancouver, British Columbia

  @FreedomMobile I can't log into my account right now and can you please help me out with this thanks

• 
  Mixers & Elixirs (@ShrubLoveYVR) reported 20 minutes ago from Vancouver, British Columbia

  Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

• 
  Porky's Food Truck (@FoodPorky) reported 22 minutes ago from North Vancouver, British Columbia

  @freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.

• 
  Tom Beith (@Tbeithnow) reported 27 minutes ago from Richmond, British Columbia

  @FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere

• 
  Dallas Groot (@iamgroot11) reported 30 minutes ago from West End, British Columbia

  Hey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.

• 
  Michael Malone (@princeof416) reported 32 minutes ago from Grandview-Woodlands, British Columbia

  @virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM #VirginMobileOutage

• 
  Shaun Mazzocca (@ShaunMazzocca) reported 38 minutes ago from Vancouver, British Columbia

  @freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.

• 
  Bipolarhitchhiker (@danddrost) reported 43 minutes ago from Burnaby, British Columbia

  @freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers

• 
  Mixers & Elixirs (@ShrubLoveYVR) reported 46 minutes ago from Vancouver, British Columbia

  Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

• 
  Jeremy Reah (@mjreah) reported 47 minutes ago from Vancouver, British Columbia

  @freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.

• 
  𝕯𝖔𝖑𝖑𝖎𝖓.𓄂 (@itsssseva) reported 49 minutes ago from Richmond, British Columbia

  Two things I hate in Vancouver. 1- @FreedomMobile and their awful customer service. (worst carrier experience of my life.) 2- of course number two's gonna be ICBC!🤡

• 
  Tracy ترايسي (@tracyglennYVR) reported 52 minutes ago from Burnaby, British Columbia

  I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

• 
  Bipolarhitchhiker (@danddrost) reported 56 minutes ago from Vancouver, British Columbia

  @freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing

• 
  Southsider Tom (@southsidertom) reported 58 minutes ago from Vancouver, British Columbia

  @RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  This Is a Collective (@thiscollective) reported 10 minutes ago

  . @FreedomMobile - I have 4 phones / internet and tv with Freedom - been a customer since it was WIND - like 15 years. Your TV app is failing after its latest update. At the very least you could email customers to say 'we are having an issue'.

• 
  Zendón, Fernando (@zzendon) reported 10 minutes ago

  @FreedomMobile I wanna replace my broken screen protector from my phone, fees or warranty apply?

• 
  Catchy name (@Catchyname5) reported 10 minutes ago

  @FreedomMobile your service and internet is so bad. I’ve been a loyal customer for more than a decade and now I’m thinking of changing because all you care about is new customers

• 
  Javi Medina (@javiermedina15) reported 11 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• 
  HR (@_kasheer_) reported 12 minutes ago

  @FreedomMobile Reply Humayun Raina • 1m For close to a month and a half, I have been calling your customer service to get an issue fixed - my Roam Beyond data is being used and the allocated home data is left untouched. I am in Canada on 'Freedom/Nationwide' network all the time

• 
  HR (@_kasheer_) reported 15 minutes ago

  @FreedomMobile For close to a month and a half, I have been calling your customer service to get an issue fixed - my Roam Beyond data is being used and the allocated home data is left untouched. I am in Canada on 'Freedom/Nationwide' network all the time

• 
  Neeraj Bagai (@neeraj_bagai) reported 16 minutes ago

  @FreedomMobile Unable to get thru your customer service, can you please help

• 
  Testezlaf (@testezlaf) reported 16 minutes ago

  @FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!

• 
  Adam Adam (@AdamA68412) reported 17 minutes ago

  @FreedomMobile Never again . .

• 
  TDaphneVasquez RMT (@tattookitten) reported 18 minutes ago

  @FreedomMobile I'm actually one of the OGs, been a customer when it first came on the scene as Clearnet, before Wind even.