Freedom Mobile Outage Report in West End, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in West End, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near West End, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: Vancouver, New Westminster and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| New Westminster |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
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Tom Beith
(@Tbeithnow) reported
from
Richmond, British Columbia
@FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere
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Arturo Mendez 🇲🇽🇨🇦
(@arturomendz) reported
from
Vancouver, British Columbia
@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.
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Moke
(@mykeymause) reported
from
North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
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Michael Malone
(@princeof416) reported
from
Grandview-Woodlands, British Columbia
@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM
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Josh Rimer (Mr. Gay Canada 2019)
(@JoshRimer) reported
from
Vancouver, British Columbia
@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄
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N☆SING☆
(@choddeii) reported
from
Vancouver, British Columbia
@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.
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Porky's Food Truck
(@FoodPorky) reported
from
North Vancouver, British Columbia
@freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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edward cho
(@edward_cho_66) reported
from
Vancouver, British Columbia
@FreedomMobile I can't log into my account right now and can you please help me out with this thanks
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Southsider Tom
(@southsidertom) reported
from
Vancouver, British Columbia
@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running
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Jeremy Reah
(@mjreah) reported
from
Vancouver, British Columbia
@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.
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Tracy ترايسي
(@tracyglennYVR) reported
from
Burnaby, British Columbia
I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile
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Shaun Mazzocca
(@ShaunMazzocca) reported
from
Vancouver, British Columbia
@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.
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Dallas Groot
(@iamgroot11) reported
from
West End, British Columbia
Hey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.
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Michael Malone
(@princeof416) reported
from
Grandview-Woodlands, British Columbia
@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM #VirginMobileOutage
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V
(@vidursh) reported
from
Burnaby, British Columbia
Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport
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Adam Dymitruk 🇨🇦
(@adymitruk) reported
from
Vancouver, British Columbia
@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.
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Brady Patterson
(@bradypatterson) reported
from
Vancouver, British Columbia
@FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.
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Dallas Groot
(@iamgroot11) reported
from
Grandview-Woodlands, British Columbia
So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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◽️tweet◽️
(@_tweeeet_) reported
@freedomsupport Why are you trying to sell me the iPhone 12 then if you don't support its best feature? And what kind of modern cell company has no idea when they will have 5G? Wow. Just Wow.
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S T 🇨🇦🇮🇹
(@DirectSterzo1) reported
@FreedomMobile Garbage one of the worst iPhones in last 10 years
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Judith
(@judemitnyan) reported
@freedomsupport Hey there! I spoke to 2 customer service representatives tonight about this. The first one told me ot must have been a fraud and 2nd that the offer finished 1 day before I did the transaction! They offered partial compensation for the $30 tab. This is bad faith action.
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Zain Tanrisal Sol
(@RetroIffy) reported
@freedomsupport This company is a scam and they don’t have nearly enough technology to meet the average consumers needs. Yes they offer their services with fun little twists but rest assured every tech support staff will hang up on you and not one of them speaks English.
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Laddie
(@plutoorbust) reported
@Kyuss_Jones @freedomsupport I was with them. Their network is difficult if you leave the area. But from the sake of hassle, issues, and costumer service they were better than any provider I’ve ever been with. Once they get their network large enough I would go with them again.
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Chintan
(@Chintan72024830) reported
@freedomsupport disappointed with customer support call. After being freedom mobile customer for 6 years .Starting to find options.
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Drew McIntyre
(@Drewmaq) reported
@FreedomMobile Due to a Freedom mobile screw up, i was overcharged by $433 and told my account was suspended. I paid the overage, just to get the phones working. 3 hrs on a chat with a live agent, still no service on 2 phones.
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Zain Tanrisal Sol
(@RetroIffy) reported
@FreedomMobile This company is a scam and they don’t have nearly enough technology to meet the average consumers needs. Yes they offer their services with fun little twists but rest assured every tech support staff will hang up on you and not one of them speaks English.
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Chris Young
(@Norsunenergy) reported
Hey @FreedomMobile #freedommobile why such garbage customer abuse?"The promotion is available for a limited time to eligible new and existing customers" means If i want to change my plan, I can. Yet your CSR tells me only new customers qualify for the plans advertised @CCTS_CPRST
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Dos Dosis 👏💩💣🥍💉💉
(@Undead_Meathead) reported
@freedomsupport Is there an outage in Mississauga?