Freedom Mobile outages and service status in West End, British Columbia
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around West End, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 9, 1:47 AM EDT.
- Internet (25%)
- Total Blackout (25%)
- Wi-fi (25%)
- Phone (25%)
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in West End, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West End, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 2 days ago |
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Vancouver
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Wi-fi | 2 days ago |
|
Burnaby
|
Total Blackout | 17 days ago |
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Vancouver
|
Phone | 21 days ago |
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Vancouver
|
Internet | 1 month ago |
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Vancouver
|
Internet | 1 month ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Freedom Mobile Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
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Porky's Food Truck (@FoodPorky) reported from North Vancouver, British Columbia@freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.
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edward cho (@edward_cho_66) reported from Vancouver, British Columbia@FreedomMobile I can't log into my account right now and can you please help me out with this thanks
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Southsider Tom (@southsidertom) reported from Vancouver, British Columbia@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running
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N☆SING☆ (@choddeii) reported from Vancouver, British Columbia@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.
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Arturo Mendez 🇲🇽🇨🇦 (@arturomendz) reported from Vancouver, British Columbia@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.
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Michael Malone (@princeof416) reported from Grandview-Woodlands, British Columbia@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM #VirginMobileOutage
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Okaygj (@okaygj_) reported from Vancouver, British Columbia@freedomsupport Your support line team is ******* useless! I was promised my deposit back after 6 months of good standing payment and it has now elapsed. I spoke to someone 2 weeks ago who said it would be applied to my account via credit and guess what?! It didn’t happen! And when I follow up?
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Shaun Mazzocca (@ShaunMazzocca) reported from Vancouver, British Columbia@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.
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Brady Patterson (@bradypatterson) reported from Vancouver, British Columbia@FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.
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동진 DAVID 김 (@djddjk) reported from Vancouver, British Columbia@freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment
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V (@vidursh) reported from Burnaby, British ColumbiaLemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport
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⌖ Chris a fan of Bad Batch ⌖ 🇨🇦 (@ChrisMcArdle1) reported from Vancouver, British Columbia@freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.
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Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia@FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed
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Adam Dymitruk 🇨🇦 (@adymitruk) reported from Vancouver, British Columbia@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.
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Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia@FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too
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Moke (@mykeymause) reported from North Vancouver, British ColumbiaHonestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
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Dallas Groot (@iamgroot11) reported from West End, British ColumbiaHey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.
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Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia@freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing
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Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British ColumbiaI will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile
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Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia@freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Tristan Carpio (@TrisCarpio) reported@FreedomMobile hello having trouble activating an esim. Can you assist
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Eve (@Eve62617669) reported@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
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Doug McGinn (@kidd1230) reported@FreedomMobile hey freedom, says I've used up all my data, Canada and international in 10 days! Haven't left my town? WTF!
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J.S. Karma (@EtInferius) reported@DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy
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Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported@FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?
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Randy Mikla (@RandyMikla) reportedSupport sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold. #FreedomMobile @FreedomMobile
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Ricardo Delgado (@richardlights3) reported@FreedomMobile Warning: Do not contract any service with Freedom Mobile. It's a company that steals from you and doesn't tell you. It's a company that deceives its customers with lies. You call to cancel the service and they continue charging you for months after you've cancelled
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the other KC (@iamtheotherkc) reportedSoooo @FreedomMobile is down and you can’t reach their customer support. For folks working from home, this is nightmare scenario. 😩😩
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Sara Guerrero (@Saraguerreror) reported@FreedomMobile I have been in the customer service line for almost two hours and I am still in the queue. Can somebody help me
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Maro (@badboylex_) reported@FreedomMobile bro you guys have the worst customer service ever wtf