Freedom Mobile outages and service status in North Vancouver, British Columbia
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around North Vancouver, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Sep 1, 8:30 PM EDT.
- Internet (50%)
- Total Blackout (25%)
- Phone (25%)
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North Vancouver, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 7 days ago |
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Vancouver
|
Total Blackout | 7 days ago |
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Vancouver
|
Internet | 28 days ago |
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Vancouver
|
Phone | 29 days ago |
|
Vancouver
|
Internet | 3 months ago |
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Vancouver
|
Internet | 4 months ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Freedom Mobile Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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⌖ Chris a fan of Bad Batch ⌖ 🇨🇦 (@ChrisMcArdle1) reported from Vancouver, British Columbia@freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.
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Jeremy Reah (@mjreah) reported from Vancouver, British Columbia@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.
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Porky's Food Truck (@FoodPorky) reported from North Vancouver, British Columbia@freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.
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N☆SING☆ (@choddeii) reported from Vancouver, British Columbia@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.
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동진 DAVID 김 (@djddjk) reported from Vancouver, British Columbia@freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment
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Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia@freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers
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Tom Beith (@Tbeithnow) reported from Richmond, British Columbia@FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere
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Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia@freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want
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Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British ColumbiaWorst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British ColumbiaWorst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Pradéép Q Raj Singh Takhar (@PradpQRajSingh1) reported from Vancouver, British ColumbiaI Am Glad To Be A @FreedomMobile Customer/ Consumer Again ! Pradeep Takhar 1 604 440 0190 Vancouver BC Canada @PradpQRajSingh1 / @PQRST2021
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edward cho (@edward_cho_66) reported from Vancouver, British Columbia@FreedomMobile I can't log into my account right now and can you please help me out with this thanks
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Okaygj (@okaygj_) reported from Vancouver, British Columbia@freedomsupport Your support line team is ******* useless! I was promised my deposit back after 6 months of good standing payment and it has now elapsed. I spoke to someone 2 weeks ago who said it would be applied to my account via credit and guess what?! It didn’t happen! And when I follow up?
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Josh Rimer (Mr. Gay Canada 2019) (@JoshRimer) reported from Vancouver, British Columbia@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄
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Arturo Mendez 🇲🇽🇨🇦 (@arturomendz) reported from Vancouver, British Columbia@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.
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𝕯𝖔𝖑𝖑𝖎𝖓.𓄂 (@itsssseva) reported from Richmond, British ColumbiaTwo things I hate in Vancouver. 1- @FreedomMobile and their awful customer service. (worst carrier experience of my life.) 2- of course number two's gonna be ICBC!🤡
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Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia@FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too
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V (@vidursh) reported from Burnaby, British ColumbiaLemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport
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Dallas Groot (@iamgroot11) reported from Grandview-Woodlands, British ColumbiaSo my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.
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Moke (@mykeymause) reported from North Vancouver, British ColumbiaHonestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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David bristow (@Davidbr14133727) reported@FreedomMobile you really need to fix the issues with this connectivity bs, I'm gonna switch to bell soon, I've had it I lost money last month due to my cellphone not putting my card number in properly. I have had this problem every month
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rhyland (@rhyland1) reported@FreedomMobile Just got off with 611 retention and it was the worst experience ever. A total disgrace by a @Quebecor subsidiary. The people they hire are a disgrace to Canadian society. Can't answer simple questions and threaten customers. @CRTCHearings
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Stu P (@HoopsterDoofus) reportedI signed up weeks ago for Freedom Home Internet. My activation date was yesterday BUT I'VE NOT RECEIVED MY MODEM OR ROUTER. My other ISP has been cancelled and I have no internet for my home. That's a huge problem. I NEED THE HARDWARE TODAY!!!!!! 🤬 @FreedomMobile
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Ryan Wilson (@RyanNW23) reported@FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail
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manjunath anand (@ManjunathAnand) reported@FreedomMobile - impossible to reach on phone, WhatsApp and chat. Disconnected my line with no explaination and waiting for more than 2 hours with someone else’s phone. I don’t know how think someone can reach the support line using others phone for two hours.
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ashton (@yaashtonsd) reported@Nationwide @FreedomMobile FIX UR ****. I AM IN ONE OF THE BIGGEST CITIES IN THE WORLD AND YOUR ****** SERVICE HAS LOST ME MULTIPLE HOURS OF WORK!
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(adam) (@ONRADAM) reported@FreedomMobile Never ever again
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YTPeasantVision (@YTPeasantVision) reportedWell, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!
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rehan (@wawast) reported@FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.
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Mel🇨🇦 (@LoveJeter02) reported@FreedomMobile what is going on with your network? One week Bell customers can't get calls through and today my Dad's phone didn't work all afternoon. Not good!!