Freedom Mobile outages and service status in North Vancouver, British Columbia
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around North Vancouver, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North Vancouver, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
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Internet | 21 days ago |
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Vancouver
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Internet | 1 month ago |
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Vancouver
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Internet | 2 months ago |
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Vancouver
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Internet | 2 months ago |
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Vancouver
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Internet | 2 months ago |
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Anmore
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Internet | 2 months ago |
Community Discussion
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Freedom Mobile Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Arturo Mendez 🇲🇽🇨🇦 (@arturomendz) reported from Vancouver, British Columbia@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.
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Michael Malone (@princeof416) reported from Grandview-Woodlands, British Columbia@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM #VirginMobileOutage
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Pradéép Q Raj Singh Takhar (@PradpQRajSingh1) reported from Vancouver, British ColumbiaI Am Glad To Be A @FreedomMobile Customer/ Consumer Again ! Pradeep Takhar 1 604 440 0190 Vancouver BC Canada @PradpQRajSingh1 / @PQRST2021
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Okaygj (@okaygj_) reported from Vancouver, British Columbia@freedomsupport Your support line team is ******* useless! I was promised my deposit back after 6 months of good standing payment and it has now elapsed. I spoke to someone 2 weeks ago who said it would be applied to my account via credit and guess what?! It didn’t happen! And when I follow up?
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Moke (@mykeymause) reported from North Vancouver, British ColumbiaHonestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
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Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia@freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers
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V (@vidursh) reported from Burnaby, British ColumbiaLemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport
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Dallas Groot (@iamgroot11) reported from Grandview-Woodlands, British ColumbiaSo my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.
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Dallas Groot (@iamgroot11) reported from West End, British ColumbiaHey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.
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Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British ColumbiaWorst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia@FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed
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Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British ColumbiaI will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile
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Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British ColumbiaWorst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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edward cho (@edward_cho_66) reported from Vancouver, British Columbia@FreedomMobile I can't log into my account right now and can you please help me out with this thanks
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Michael Malone (@princeof416) reported from Grandview-Woodlands, British Columbia@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM
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⌖ Chris a fan of Bad Batch ⌖ 🇨🇦 (@ChrisMcArdle1) reported from Vancouver, British Columbia@freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.
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Jeremy Reah (@mjreah) reported from Vancouver, British Columbia@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.
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𝕯𝖔𝖑𝖑𝖎𝖓.𓄂 (@itsssseva) reported from Richmond, British ColumbiaTwo things I hate in Vancouver. 1- @FreedomMobile and their awful customer service. (worst carrier experience of my life.) 2- of course number two's gonna be ICBC!🤡
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N☆SING☆ (@choddeii) reported from Vancouver, British Columbia@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.
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Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia@freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Laith Khalil (@laithkhalil) reported@FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!
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Farhan Z (@Far4Truth) reported@CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago
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Heynow (@heynow19951) reported@FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years
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Nick G (@Nick_Galo) reported@FreedomMobile Internet is down in Toronto east
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Kyng (@KebabsRLyf) reported@MelissaLMRogers @TELUSsupport I pay $44 (after tax). US Canada Mexico. 90gb. Price guarantee so they'll never change it even if my plan is grandfathered. Come to @FreedomMobile grab a prepaid plan for 1 month to test out, if you like it port your number over after.
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Temi🐆🍒 (@temid4yo) reported@FreedomMobile can you pick up the customer care line omggg
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Lily (@Lily08901017) reported@FreedomMobile Freedom sucks. They overcharge customers. Fuking bastards.
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Nehal Mohamed ⚕️ (@NEHAL888888) reported@FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!
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mystofrealm (@mystofrealm) reported@FreedomMobile Can you please make sure a customer with full information about after services charges. Why did you introduce some new **** like giving connection fee refund with $5 over 9 months than full reimbursed.
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Andrew Brlic (@AndrewBrlic) reported@FreedomMobile I have tried to take advantage of your $40/250GB promotion today since 10:30am Your app doesn't allow this simple package change Your website doesn't allow this simple package change I have been waiting 13 hours for an agent response on your WhatsApp support chat