Freedom Mobile

Freedom Mobile Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in North Vancouver, Fraser Valley Regional District, British Columbia 05/31/2023 12:05

May 31: Problems at Freedom Mobile

Freedom Mobile is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • Phone 58.65% Phone
  • Internet 27.88% Internet
  • Total Blackout 5.77% Total Blackout
  • E-mail 3.85% E-mail
  • Wi-fi 2.88% Wi-fi
  • TV .96% TV

Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Port Moody, Vancouver, Richmond, New Westminster and Burnaby.

Loading map, please wait...
CanadaPort Moody Phone
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Phone
CanadaRichmond Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:
  • danddrost Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too

  • danddrost Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia

    @FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed

  • mykeymause Moke (@mykeymause) reported from North Vancouver, British Columbia

    Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

  • iamgroot11 Dallas Groot (@iamgroot11) reported from Grandview-Woodlands, British Columbia

    So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.

  • mjreah Jeremy Reah (@mjreah) reported from Vancouver, British Columbia

    @freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.

  • choddeii N☆SING☆ (@choddeii) reported from Vancouver, British Columbia

    @freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.

  • danddrost Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

  • vidursh V (@vidursh) reported from Burnaby, British Columbia

    Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

  • Tbeithnow Tom Beith (@Tbeithnow) reported from Richmond, British Columbia

    @FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere

  • JoshRimer Josh Rimer (Mr. Gay Canada 2019) (@JoshRimer) reported from Vancouver, British Columbia

    @alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄

  • djddjk 동진 DAVID 김 (@djddjk) reported from Vancouver, British Columbia

    @freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment

  • PradpQRajSingh1 Pradéép Q Raj Singh Takhar (@PradpQRajSingh1) reported from Vancouver, British Columbia

    I Am Glad To Be A @FreedomMobile Customer/ Consumer Again ! Pradeep Takhar 1 604 440 0190 Vancouver BC Canada @PradpQRajSingh1 / @PQRST2021

  • edward_cho_66 edward cho (@edward_cho_66) reported from Vancouver, British Columbia

    @FreedomMobile I can't log into my account right now and can you please help me out with this thanks

  • danddrost Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia

    @freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers

  • danddrost Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing

  • ChrisMcArdle1 ⌖ Chris a fan of Bad Batch ⌖ 🇨🇦 (@ChrisMcArdle1) reported from Vancouver, British Columbia

    @freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.

  • adymitruk Adam Dymitruk 🇨🇦 (@adymitruk) reported from Vancouver, British Columbia

    @freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • KingOfTarnished King (@KingOfTarnished) reported

    @TrifGaming @FreedomMobile Ive been using koodo for like 10 years awesome service

  • Kimbo74467683 Kimbo (@Kimbo74467683) reported

    @FreedomMobile seems like the network is down?

  • SueSmarz Susan Smarz (@SueSmarz) reported

    @freedomsupport It doesn’t seem like normal protocol to me when I have spent over 6 plus hours on the phone plus having to go to a Freedom store for security issues that keep happening over and over again. Last time I was credited why not this time?

  • CharlieImperia1 Charlie Chan (@CharlieImperia1) reported

    @FreedomMobile I am unable to top up my prepaid account. Every time I enter the security code it goes back to the login screen. Any help?

  • codeanil1 Anil K Thakur (@codeanil1) reported

    @freedomsupport @FreedomMobile Now when I try to call customer Care, they keep disconnecting my call after sometime automatically. I visited the Freedom store Fairway Mall Kitchener , They said we cannot do anything , it's a billing issue only handled by customer care service.

  • baseball_layne Layne Douglas (@baseball_layne) reported

    Hey @freedomsupport last few weeks its been very hard to get pictures sent to me via text messages; didn't have any problems before that. They often take forever to download/multiple tries, or don't download at all. Any ideas?

  • joemayo17 Mike Bates (@joemayo17) reported from Toronto, Ontario

    @freedomsupport I haven’t been able to login to my account all day. What’s going on?

  • r3quiredreading Patrick Cartlidge (@r3quiredreading) reported

    @freedomsupport I would, but when I need to send a message about this problem, there’s either ‘No Service’ or you throttle my data.

  • kaynky Kaynky (@kaynky) reported

    Went to the mall today the guy convinced me to to switch from @chatrmobile to @FreedomMobile I can only deal with bad service for so long like literally everything was bad and I mean everything

  • AndrewL42536268 Leach (@AndrewL42536268) reported

    @TrifGaming @FreedomMobile I never dealt with there customer service. But I can say there service areas are really really bad.