Freedom Mobile Outage Report in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Richmond, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Burnaby, Vancouver, North Vancouver, and Richmond.

City	Problem Type	Report Time
Burnaby	Total Blackout	8 days ago
Vancouver	Phone	12 days ago
Vancouver	Internet	23 days ago
Vancouver	Internet	24 days ago
Vancouver	Internet	27 days ago
Vancouver	Internet	27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  ⌖ Chris a fan of Bad Batch ⌖ 🇨🇦 (@ChrisMcArdle1) reported 0 seconds ago from Vancouver, British Columbia

  @freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.

• 
  Jeremy Reah (@mjreah) reported 3 minutes ago from Vancouver, British Columbia

  @freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.

• 
  N☆SING☆ (@choddeii) reported 4 minutes ago from Vancouver, British Columbia

  @freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.

• 
  동진 DAVID 김 (@djddjk) reported 5 minutes ago from Vancouver, British Columbia

  @freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment

• 
  Shaun Mazzocca (@ShaunMazzocca) reported 5 minutes ago from Vancouver, British Columbia

  @freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.

• 
  Tom Beith (@Tbeithnow) reported 11 minutes ago from Richmond, British Columbia

  @FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere

• 
  Tracy ترايسي (@tracyglennYVR) reported 11 minutes ago from Burnaby, British Columbia

  I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

• 
  Josh Rimer (Mr. Gay Canada 2019) (@JoshRimer) reported 12 minutes ago from Vancouver, British Columbia

  @alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄

• 
  Bipolarhitchhiker (@danddrost) reported 13 minutes ago from Vancouver, British Columbia

  @FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too

• 
  Mixers & Elixirs (@ShrubLoveYVR) reported 13 minutes ago from Vancouver, British Columbia

  Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

• 
  Moke (@mykeymause) reported 14 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  Porky's Food Truck (@FoodPorky) reported 31 minutes ago from North Vancouver, British Columbia

  @freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.

• 
  Adam Dymitruk 🇨🇦 (@adymitruk) reported 37 minutes ago from Vancouver, British Columbia

  @freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.

• 
  Dallas Groot (@iamgroot11) reported 39 minutes ago from West End, British Columbia

  Hey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.

• 
  Mixers & Elixirs (@ShrubLoveYVR) reported 41 minutes ago from Vancouver, British Columbia

  Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

• 
  Dallas Groot (@iamgroot11) reported 41 minutes ago from Grandview-Woodlands, British Columbia

  So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.

• 
  Southsider Tom (@southsidertom) reported 50 minutes ago from Vancouver, British Columbia

  @RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running

• 
  Arturo Mendez 🇲🇽🇨🇦 (@arturomendz) reported 51 minutes ago from Vancouver, British Columbia

  @FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.

• 
  edward cho (@edward_cho_66) reported 54 minutes ago from Vancouver, British Columbia

  @FreedomMobile I can't log into my account right now and can you please help me out with this thanks

• 
  V (@vidursh) reported 59 minutes ago from Burnaby, British Columbia

  Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tammy (@Tammy53239038) reported 6 minutes ago

  @Crackmacs @FreedomMobile @koodo I had to give them up when I moved to Woodbine. I had no service 99% of the time.

• 
  jiayuduanhhz@gmail.com (@jiayuduanhhz) reported 6 minutes ago

  @FreedomMobile Hello, I am out of Canada and trying to pay my bills. I forgot my PIN, so I would like to reset my password, but I never got the link sent to my email that helps reset the password. Please help.

• 
  AK (@gakrao) reported 6 minutes ago

  @FreedomMobile kindly help me with this issue.

• 
  Hockstedlers (@Hockstedlers) reported 7 minutes ago

  @FreedomMobile Too bad trying to get actual help or answers from anyone there is impossible.

• 
  Raj Sidhu (@rajsidhxu) reported 8 minutes ago

  No doubt @FreedomMobile hve wrst customer service. Literally the customr service agnt told me to cncel the service if I wanna without solving my problm his answer “idk who made tht charges & when I asked him whom I should talk he said “he works for freedom nd nt represnt freedom”

• 
  Sahil Kataria (@djuc14) reported 8 minutes ago

  @FreedomMobile You guys have the worst customer service experience. Not even sure why you call it customer support? Most of your store employees are rude and calling your support for help yields exactly ZERO results. I'm taking my business elsewhere #ByeFelicia

• 
  D the Movie & Game Guy (@dthemovieguy) reported 8 minutes ago

  @Crackmacs @FreedomMobile @koodo Stay far ******** away from Freedom. They were TERRIBLE. I got mine from the location at McLeod Trail & Heritage (LD Plaza) The service I got there was the worst I've received in my adult life. and she was the ******* OWNER OF THE STORE!!! also their network is trash.

• 
  Tania Tomicic (@mstomicic) reported 11 minutes ago

  @FreedomMobile wow! customer service gets worse! I was told 24 hours to get my number back that you changed without my permisson, I waited patiently and now another 24-48 hours? This is ridiculous! Unacceptable.

• 
  𝗡𝗮𝗲𝗲𝗺 𝗦𝗮𝗿𝘄𝗮𝗿 (@Jamhooriat) reported 12 minutes ago

  @FreedomMobile Today, Pathetic service quality and poor coverage all the way from Rupert to production way on Lougheed Highway. No signals permanently on the east side of Burnaby mountain, Its quiet frustrating. I'll definitely change my service provider, soon.

• 
  Kiana (@kiana_sao) reported 16 minutes ago

  @virginmobilecan Honestly, you have to be the worst mobile company. Locked into contract until Nov 2020. Phone is now paid but my bill did not go down. Called and was told the plan isn’t reduced unless I call in. You guys are crooks. Hello @FreedomMobile