Freedom Mobile outages and service status in Richmond, British Columbia

No problems detected

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Freedom Mobile generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received May 16, 11:29 AM EDT.

Internet (100%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 16, 1:40 PM EDT	0	0
May 16, 2:00 PM EDT	0	0
May 16, 2:20 PM EDT	0	0
May 16, 2:40 PM EDT	0	0
May 16, 3:00 PM EDT	0	0
May 16, 3:20 PM EDT	0	0
May 16, 3:40 PM EDT	0	0
May 16, 4:00 PM EDT	0	0
May 16, 4:20 PM EDT	0	0
May 16, 4:40 PM EDT	0	0
May 16, 5:00 PM EDT	0	0
May 16, 5:20 PM EDT	0	0
May 16, 5:40 PM EDT	0	0
May 16, 6:00 PM EDT	0	0
May 16, 6:20 PM EDT	0	0
May 16, 6:40 PM EDT	0	0
May 16, 7:00 PM EDT	0	0
May 16, 7:20 PM EDT	0	0
May 16, 7:40 PM EDT	0	0
May 16, 8:00 PM EDT	0	0
May 16, 8:20 PM EDT	0	0
May 16, 8:40 PM EDT	0	0
May 16, 9:00 PM EDT	0	0
May 16, 9:20 PM EDT	0	0
May 16, 9:40 PM EDT	0	0
May 16, 10:00 PM EDT	0	0
May 16, 10:20 PM EDT	0	0
May 16, 10:40 PM EDT	0	0
May 16, 11:00 PM EDT	0	0
May 16, 11:20 PM EDT	0	0
May 16, 11:40 PM EDT	0	0
May 17, 12:00 AM EDT	0	0
May 17, 12:20 AM EDT	0	0
May 17, 12:40 AM EDT	0	0
May 17, 1:00 AM EDT	0	0
May 17, 1:20 AM EDT	0	0
May 17, 1:40 AM EDT	0	0
May 17, 2:00 AM EDT	0	0
May 17, 2:20 AM EDT	0	0
May 17, 2:40 AM EDT	0	0
May 17, 3:00 AM EDT	0	0
May 17, 3:20 AM EDT	0	0
May 17, 3:40 AM EDT	0	0
May 17, 4:00 AM EDT	0	0
May 17, 4:20 AM EDT	0	0
May 17, 4:40 AM EDT	0	0
May 17, 5:00 AM EDT	0	0
May 17, 5:20 AM EDT	0	0
May 17, 5:40 AM EDT	0	0
May 17, 6:00 AM EDT	0	0
May 17, 6:20 AM EDT	0	0
May 17, 6:40 AM EDT	0	0
May 17, 7:00 AM EDT	0	0
May 17, 7:20 AM EDT	0	0
May 17, 7:40 AM EDT	0	0
May 17, 8:00 AM EDT	0	0
May 17, 8:20 AM EDT	0	0
May 17, 8:40 AM EDT	0	0
May 17, 9:00 AM EDT	0	0
May 17, 9:20 AM EDT	0	0
May 17, 9:40 AM EDT	0	0
May 17, 10:00 AM EDT	0	0
May 17, 10:20 AM EDT	0	0
May 17, 10:40 AM EDT	0	0
May 17, 11:00 AM EDT	0	0
May 17, 11:20 AM EDT	0	0
May 17, 11:40 AM EDT	0	0
May 17, 12:00 PM EDT	0	0
May 17, 12:20 PM EDT	0	0
May 17, 12:40 PM EDT	0	0
May 17, 1:00 PM EDT	0	0
May 17, 1:20 PM EDT	0	0
May 17, 1:40 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Vancouver, and Burnaby.

City	Problem Type	Report Time
Vancouver	Internet	1 day ago
Vancouver	Internet	8 days ago
Vancouver	Internet	19 days ago
Vancouver	Internet	1 month ago
Vancouver	Wi-fi	1 month ago
Burnaby	Total Blackout	2 months ago

Nearby cities with recent reports

Vancouver

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

⌖ Chris a fan of Bad Batch ⌖ 🇨🇦 (@ChrisMcArdle1) reported 13 seconds ago from Vancouver, British Columbia
@freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.
Bipolarhitchhiker (@danddrost) reported 6 minutes ago from Vancouver, British Columbia
@FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too
Arturo Mendez 🇲🇽🇨🇦 (@arturomendz) reported 7 minutes ago from Vancouver, British Columbia
@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.
Dallas Groot (@iamgroot11) reported 11 minutes ago from Grandview-Woodlands, British Columbia
So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.
Bipolarhitchhiker (@danddrost) reported 15 minutes ago from Burnaby, British Columbia
@FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed
Pradéép Q Raj Singh Takhar (@PradpQRajSingh1) reported 24 minutes ago from Vancouver, British Columbia
I Am Glad To Be A @FreedomMobile Customer/ Consumer Again ! Pradeep Takhar 1 604 440 0190 Vancouver BC Canada @PradpQRajSingh1 / @PQRST2021
Brady Patterson (@bradypatterson) reported 25 minutes ago from Vancouver, British Columbia
@FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.
edward cho (@edward_cho_66) reported 26 minutes ago from Vancouver, British Columbia
@FreedomMobile I can't log into my account right now and can you please help me out with this thanks
Bipolarhitchhiker (@danddrost) reported 28 minutes ago from Burnaby, British Columbia
@freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers
Dallas Groot (@iamgroot11) reported 29 minutes ago from West End, British Columbia
Hey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.
Okaygj (@okaygj_) reported 30 minutes ago from Vancouver, British Columbia
@freedomsupport Your support line team is ******* useless! I was promised my deposit back after 6 months of good standing payment and it has now elapsed. I spoke to someone 2 weeks ago who said it would be applied to my account via credit and guess what?! It didn’t happen! And when I follow up?
Bipolarhitchhiker (@danddrost) reported 30 minutes ago from Vancouver, British Columbia
@freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing
Jeremy Reah (@mjreah) reported 31 minutes ago from Vancouver, British Columbia
@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.
Josh Rimer (Mr. Gay Canada 2019) (@JoshRimer) reported 31 minutes ago from Vancouver, British Columbia
@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄
N☆SING☆ (@choddeii) reported 33 minutes ago from Vancouver, British Columbia
@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.
Southsider Tom (@southsidertom) reported 36 minutes ago from Vancouver, British Columbia
@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running
Shaun Mazzocca (@ShaunMazzocca) reported 40 minutes ago from Vancouver, British Columbia
@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.
Mixers & Elixirs (@ShrubLoveYVR) reported 43 minutes ago from Vancouver, British Columbia
Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
Michael Malone (@princeof416) reported 54 minutes ago from Grandview-Woodlands, British Columbia
@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM #VirginMobileOutage
Bipolarhitchhiker (@danddrost) reported 60 minutes ago from Vancouver, British Columbia
@freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Nick G (@Nick_Galo) reported 5 minutes ago
@FreedomMobile Internet is down in Toronto east
Testezlaf (@testezlaf) reported 6 minutes ago
@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
🐍 (@Hambonevstech) reported 6 minutes ago
@GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao
gbreezie (@garry568) reported 7 minutes ago
@FreedomMobile Hi, when will you support eSIM for Samsung watch? Not fair you support Apple but not Samsung.
Matt Bellamy (@Matt_Realtor) reported 9 minutes ago
@FreedomMobile any idea when home internet will be restored? im seeing hundreds of people online posting about the outage
Lily (@Lily08901017) reported 11 minutes ago
@FreedomMobile Freedom sucks. They overcharge customers. Fuking bastards.
Spike (@HeyimSpike) reported 13 minutes ago
@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
Eve (@Eve62617669) reported 16 minutes ago
@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
Spike (@HeyimSpike) reported 17 minutes ago
@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
Chris (@Silverxx27) reported 18 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again