Freedom Mobile outages and service status in Richmond, British Columbia
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 28, 10:39 PM EDT.
- Internet (67%)
- Wi-fi (33%)
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: Vancouver, Burnaby, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 4 days ago |
|
Vancouver
|
Internet | 24 days ago |
|
Vancouver
|
Wi-fi | 25 days ago |
|
Burnaby
|
Total Blackout | 1 month ago |
|
Vancouver
|
Phone | 1 month ago |
|
Vancouver
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Freedom Mobile Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Pradéép Q Raj Singh Takhar (@PradpQRajSingh1) reported from Vancouver, British ColumbiaI Am Glad To Be A @FreedomMobile Customer/ Consumer Again ! Pradeep Takhar 1 604 440 0190 Vancouver BC Canada @PradpQRajSingh1 / @PQRST2021
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Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British ColumbiaWorst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Southsider Tom (@southsidertom) reported from Vancouver, British Columbia@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running
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Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia@FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed
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Moke (@mykeymause) reported from North Vancouver, British ColumbiaHonestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
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Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia@freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers
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edward cho (@edward_cho_66) reported from Vancouver, British Columbia@FreedomMobile I can't log into my account right now and can you please help me out with this thanks
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Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British ColumbiaI will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile
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Dallas Groot (@iamgroot11) reported from West End, British ColumbiaHey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.
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Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British ColumbiaWorst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Josh Rimer (Mr. Gay Canada 2019) (@JoshRimer) reported from Vancouver, British Columbia@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄
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Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia@freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want
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Tom Beith (@Tbeithnow) reported from Richmond, British Columbia@FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere
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𝕯𝖔𝖑𝖑𝖎𝖓.𓄂 (@itsssseva) reported from Richmond, British ColumbiaTwo things I hate in Vancouver. 1- @FreedomMobile and their awful customer service. (worst carrier experience of my life.) 2- of course number two's gonna be ICBC!🤡
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Jeremy Reah (@mjreah) reported from Vancouver, British Columbia@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.
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Porky's Food Truck (@FoodPorky) reported from North Vancouver, British Columbia@freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.
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Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia@freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing
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Shaun Mazzocca (@ShaunMazzocca) reported from Vancouver, British Columbia@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.
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Arturo Mendez 🇲🇽🇨🇦 (@arturomendz) reported from Vancouver, British Columbia@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.
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V (@vidursh) reported from Burnaby, British ColumbiaLemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Bellamy (@Matt_Realtor) reported@FreedomMobile any idea when home internet will be restored? im seeing hundreds of people online posting about the outage
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Chris (@Silverxx27) reported@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
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Silvia C. (@SilviaCai) reported@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
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bikku (@bikku88) reported@FreedomMobile hello anyone out there as I have to change the service
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Randy Mikla (@RandyMikla) reportedSupport sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold. #FreedomMobile @FreedomMobile
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Silvia C. (@SilviaCai) reported@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
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Testezlaf (@testezlaf) reported@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
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Silvia C. (@SilviaCai) reported@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
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CONSTANTINE VALDOR (@kami_007x) reported@FreedomMobile has the wordt home wifi network in Canada. absolutely useless. Just give the company to @Bell or @Rogers
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Nathan Armani | Researcher | 🇨🇦 (@nathan_armani) reportedHonestly, @FreedomMobile is the worst service provider I’ve ever dealt with. Unreliable internet, endless wait times, and zero accountability. Customers deserve better