Freedom Mobile Outage Report in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

Freedom Mobile signals over the past 24 hours, with local activity from Richmond, British Columbia and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Richmond, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	22 days ago
Vancouver	Total Blackout	22 days ago
Vancouver	Internet	1 month ago
Vancouver	Phone	1 month ago
Vancouver	Internet	3 months ago
Vancouver	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Bipolarhitchhiker (@danddrost) reported 53 seconds ago from Vancouver, British Columbia

  @freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing

• 
  Southsider Tom (@southsidertom) reported 2 minutes ago from Vancouver, British Columbia

  @RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running

• 
  Jeremy Reah (@mjreah) reported 6 minutes ago from Vancouver, British Columbia

  @freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.

• 
  Bipolarhitchhiker (@danddrost) reported 15 minutes ago from Burnaby, British Columbia

  @freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers

• 
  Mixers & Elixirs (@ShrubLoveYVR) reported 17 minutes ago from Vancouver, British Columbia

  Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

• 
  Bipolarhitchhiker (@danddrost) reported 19 minutes ago from Vancouver, British Columbia

  @FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too

• 
  Tracy ترايسي (@tracyglennYVR) reported 24 minutes ago from Burnaby, British Columbia

  I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

• 
  N☆SING☆ (@choddeii) reported 26 minutes ago from Vancouver, British Columbia

  @freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.

• 
  Mixers & Elixirs (@ShrubLoveYVR) reported 29 minutes ago from Vancouver, British Columbia

  Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

• 
  Adam Dymitruk 🇨🇦 (@adymitruk) reported 29 minutes ago from Vancouver, British Columbia

  @freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.

• 
  Arturo Mendez 🇲🇽🇨🇦 (@arturomendz) reported 36 minutes ago from Vancouver, British Columbia

  @FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.

• 
  Michael Malone (@princeof416) reported 40 minutes ago from Grandview-Woodlands, British Columbia

  @virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM #VirginMobileOutage

• 
  V (@vidursh) reported 46 minutes ago from Burnaby, British Columbia

  Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

• 
  Shaun Mazzocca (@ShaunMazzocca) reported 47 minutes ago from Vancouver, British Columbia

  @freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.

• 
  Dallas Groot (@iamgroot11) reported 48 minutes ago from West End, British Columbia

  Hey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.

• 
  Bipolarhitchhiker (@danddrost) reported 54 minutes ago from Vancouver, British Columbia

  @freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want

• 
  동진 DAVID 김 (@djddjk) reported 54 minutes ago from Vancouver, British Columbia

  @freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment

• 
  Josh Rimer (Mr. Gay Canada 2019) (@JoshRimer) reported 57 minutes ago from Vancouver, British Columbia

  @alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄

• 
  Tom Beith (@Tbeithnow) reported 57 minutes ago from Richmond, British Columbia

  @FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere

• 
  𝕯𝖔𝖑𝖑𝖎𝖓.𓄂 (@itsssseva) reported 60 minutes ago from Richmond, British Columbia

  Two things I hate in Vancouver. 1- @FreedomMobile and their awful customer service. (worst carrier experience of my life.) 2- of course number two's gonna be ICBC!🤡

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Javi Medina (@javiermedina15) reported 2 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• 
  Farhan Z (@Far4Truth) reported 2 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

• 
  Allen (@RealAllenTV) reported 4 minutes ago

  @FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane

• 
  layla (@MAKHKHKHKHZOUMI) reported 4 minutes ago

  @FreedomMobile for a telecom company, you surely set the bar for how low quality and crappy a service can be. Your website does not load and it's been 48 hours. Please fix.

• 
  The Lenis (@LenisTheOrca) reported 7 minutes ago

  @FreedomMobile if not fixed by 9pm I'm cancelling the service, this has cost me a days pay already, probably tomorrow and Friday too

• 
  Parag Gajjar (@PARAG4591) reported 11 minutes ago

  Customer since 2017. @FreedomMobile says my contract showed the wrong TradeUp amount. 6 months later they added $669 and won’t waive it. Their mistake, my cost.

• 
  Nehal Mohamed ⚕️ (@NEHAL888888) reported 13 minutes ago

  @FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!

• 
  KJ (@NEWSFORWORLD) reported 16 minutes ago

  @FreedomMobile Any plans for Freedom Mobile network upgrades in Toronto ahead of FIFA World Cup 2026 to handle the expected crowds? Roger’s and Bells already officially announced .

• 
  Jack (@jbn_jack) reported 16 minutes ago

  Hey @FreedomMobile why can I dial my wife on your network and only get through every 3 time . Your service is brutally bad in the Rural area’s outside of Edmonton .. Tower issues ???

• 
  Kyng (@KebabsRLyf) reported 16 minutes ago

  @MelissaLMRogers @TELUSsupport I pay $44 (after tax). US Canada Mexico. 90gb. Price guarantee so they'll never change it even if my plan is grandfathered. Come to @FreedomMobile grab a prepaid plan for 1 month to test out, if you like it port your number over after.