Freedom Mobile Outage Report in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Richmond, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Burnaby, Vancouver, North Vancouver, and Richmond.

City	Problem Type	Report Time
Burnaby	Total Blackout	9 days ago
Vancouver	Phone	13 days ago
Vancouver	Internet	24 days ago
Vancouver	Internet	24 days ago
Vancouver	Internet	28 days ago
Vancouver	Internet	28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Josh Rimer (Mr. Gay Canada 2019) (@JoshRimer) reported 4 minutes ago from Vancouver, British Columbia

  @alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄

• 
  Bipolarhitchhiker (@danddrost) reported 5 minutes ago from Vancouver, British Columbia

  @freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want

• 
  Jeremy Reah (@mjreah) reported 10 minutes ago from Vancouver, British Columbia

  @freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.

• 
  Mixers & Elixirs (@ShrubLoveYVR) reported 11 minutes ago from Vancouver, British Columbia

  Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

• 
  Tracy ترايسي (@tracyglennYVR) reported 15 minutes ago from Burnaby, British Columbia

  I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

• 
  Bipolarhitchhiker (@danddrost) reported 15 minutes ago from Vancouver, British Columbia

  @freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing

• 
  N☆SING☆ (@choddeii) reported 19 minutes ago from Vancouver, British Columbia

  @freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.

• 
  edward cho (@edward_cho_66) reported 19 minutes ago from Vancouver, British Columbia

  @FreedomMobile I can't log into my account right now and can you please help me out with this thanks

• 
  Dallas Groot (@iamgroot11) reported 19 minutes ago from Grandview-Woodlands, British Columbia

  So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.

• 
  Dallas Groot (@iamgroot11) reported 22 minutes ago from West End, British Columbia

  Hey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.

• 
  ⌖ Chris a fan of Bad Batch ⌖ 🇨🇦 (@ChrisMcArdle1) reported 35 minutes ago from Vancouver, British Columbia

  @freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.

• 
  Tom Beith (@Tbeithnow) reported 37 minutes ago from Richmond, British Columbia

  @FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere

• 
  V (@vidursh) reported 39 minutes ago from Burnaby, British Columbia

  Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

• 
  Adam Dymitruk 🇨🇦 (@adymitruk) reported 41 minutes ago from Vancouver, British Columbia

  @freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.

• 
  Bipolarhitchhiker (@danddrost) reported 41 minutes ago from Burnaby, British Columbia

  @FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed

• 
  Moke (@mykeymause) reported 43 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  Mixers & Elixirs (@ShrubLoveYVR) reported 51 minutes ago from Vancouver, British Columbia

  Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

• 
  동진 DAVID 김 (@djddjk) reported 51 minutes ago from Vancouver, British Columbia

  @freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment

• 
  Bipolarhitchhiker (@danddrost) reported 54 minutes ago from Vancouver, British Columbia

  @FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too

• 
  Southsider Tom (@southsidertom) reported 59 minutes ago from Vancouver, British Columbia

  @RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pat Rick (@Under_roose) reported 8 minutes ago

  @FreedomMobile Bad network hurts 👊🏻

• 
  Derek Zary (@derek_zary) reported 13 minutes ago

  @freedomsupport The stealing through the internet has made it worse thousands of times more... The product sellers should pay for the advertising gor the wages of advertisers...not poor...that has to be a line drawn here..how much is too much??🤔

• 
  21+ ☾ WANDERLUST ☾ (@PHANUTANGQR) reported 15 minutes ago

  Thanks, @freedomsupport I know you always give me good service, finished product, I just think telecommunications is one of the least over-sighted industries. You guys need the government researching better programs to help people pay their bills and how to care for cell phones

• 
  Jehsc (@Jeh5c) reported 16 minutes ago

  @FreedomMobile Garbage cell signal hurtz

• 
  Guy Dutrisac (@uxiumca) reported 16 minutes ago

  @FreedomMobile The problem is coverage and reception. That hurts!

• 
  The Non-Partisan Pursuit (@nonpartipursuit) reported 25 minutes ago

  @freedomsupport Hers is on the "home" network as opposed to having access to "away" network. I didn't know if have to pay for a different/additional package for her to have mostly unencumbered service. Thanks for the reply.

• 
  Satvinder Singh (@Satvind70085516) reported 27 minutes ago

  @freedomsupport Look for the temporary number your company gave me 647-916-7014 . Do you see what you're doing here?? Just same old crap like your customer service dept. Thank you...

• 
  Cris (So-Chill) 🌸🫖☕️🪡💐 (@crisxochitl) reported 28 minutes ago

  Why am I being charged with a connection fee for a phone upgrade when I’m already an ongoing customer???? I was sent a SIM card that didn’t even work, I had to use my old one. I could have just bought this phone elsewhere. @FreedomMobile

• 
  Satvinder Singh (@Satvind70085516) reported 32 minutes ago

  @freedomsupport Wow... Another customer support redirecting their new clients into new problems both mentally and physically. #torture #harassment @FreedomMobile

• 
  🇪🇹 Ethiomadflavour (@ethiomadflavour) reported 33 minutes ago

  @FreedomMobile I have been since day one when it was wind Mobile. Customer care was great. Now im considering to change causes. Any promotion comes up only non existing customers. Loyalty is on the bottom. Finally non of the promo are comparable to other phone companies. Existing customers not