Freedom Mobile Outage Report in Grandview-Woodlands, British Columbia

Problems in the last 24 hours in Grandview-Woodlands, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Grandview-Woodlands, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Grandview-Woodlands, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Burnaby, Vancouver, North Vancouver, and Richmond.

City	Problem Type	Report Time
Burnaby	Total Blackout	9 days ago
Vancouver	Phone	13 days ago
Vancouver	Internet	25 days ago
Vancouver	Internet	25 days ago
Vancouver	Internet	28 days ago
Vancouver	Internet	28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Grandview-Woodlands, British Columbia

Latest outage, problems and issue reports in Grandview-Woodlands and nearby locations:

• 
  N☆SING☆ (@choddeii) reported 7 minutes ago from Vancouver, British Columbia

  @freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.

• 
  edward cho (@edward_cho_66) reported 10 minutes ago from Vancouver, British Columbia

  @FreedomMobile I can't log into my account right now and can you please help me out with this thanks

• 
  Dallas Groot (@iamgroot11) reported 14 minutes ago from West End, British Columbia

  Hey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.

• 
  V (@vidursh) reported 20 minutes ago from Burnaby, British Columbia

  Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

• 
  Tom Beith (@Tbeithnow) reported 27 minutes ago from Richmond, British Columbia

  @FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere

• 
  Southsider Tom (@southsidertom) reported 28 minutes ago from Vancouver, British Columbia

  @RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running

• 
  Michael Malone (@princeof416) reported 31 minutes ago from Grandview-Woodlands, British Columbia

  @virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM #VirginMobileOutage

• 
  Jeremy Reah (@mjreah) reported 31 minutes ago from Vancouver, British Columbia

  @freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.

• 
  동진 DAVID 김 (@djddjk) reported 31 minutes ago from Vancouver, British Columbia

  @freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment

• 
  Adam Dymitruk 🇨🇦 (@adymitruk) reported 32 minutes ago from Vancouver, British Columbia

  @freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.

• 
  Dallas Groot (@iamgroot11) reported 41 minutes ago from Grandview-Woodlands, British Columbia

  So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.

• 
  Josh Rimer (Mr. Gay Canada 2019) (@JoshRimer) reported 44 minutes ago from Vancouver, British Columbia

  @alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄

• 
  Mixers & Elixirs (@ShrubLoveYVR) reported 47 minutes ago from Vancouver, British Columbia

  Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

• 
  Porky's Food Truck (@FoodPorky) reported 47 minutes ago from North Vancouver, British Columbia

  @freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.

• 
  Arturo Mendez 🇲🇽🇨🇦 (@arturomendz) reported 49 minutes ago from Vancouver, British Columbia

  @FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.

• 
  Mixers & Elixirs (@ShrubLoveYVR) reported 50 minutes ago from Vancouver, British Columbia

  Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

• 
  Tracy ترايسي (@tracyglennYVR) reported 51 minutes ago from Burnaby, British Columbia

  I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

• 
  Moke (@mykeymause) reported 56 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  Shaun Mazzocca (@ShaunMazzocca) reported 56 minutes ago from Vancouver, British Columbia

  @freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.

• 
  Brady Patterson (@bradypatterson) reported 57 minutes ago from Vancouver, British Columbia

  @FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tooyoung (@Fire4418) reported 3 minutes ago

  @freedomsupport So since you didn’t unlock properly This is something you should fix

• 
  Marc Purdon (@purdon) reported 4 minutes ago

  @freedomsupport SMS get lost when on Nationwide, how can I get help on this? Chat support just wasted 2 hours of my time. Is this a known issue?

• 
  ChristineJ (@BossMommaCJ) reported 7 minutes ago

  @DomChrisOwens @FreedomMobile Way beyond what I understand about wireless service.

• 
  Alex Forsyth (@krae_man) reported 7 minutes ago

  @freedomsupport Hey, is there any way to flag fraud phone calls with you? I've got 8 automated "Service Canada caught you doing a no no, you need to pay bitcoins or go to jail" calls today. All from different numbers. I can't find anyway to flag is fraud.

• 
  Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported 7 minutes ago

  @freedomsupport Perhaps considering changing it to a "Network Improvement Fee" then? Connection fee makes it sound like you provided me with an actual service.

• 
  Raymond Lee (@raymondlee11) reported 8 minutes ago

  @freedomsupport are there any issues with text messages today?

• 
  Kimakazee👻 (@Kimakazee_) reported 10 minutes ago

  holy hell, I have NEVER dealt with someone so rude as i did today with @freedomsupport , thankfully i saved the conversation, but you guys need to teach your employees what customer service actually is, instead of berating the customer and making them feel stupid.

• 
  Lorelei (@Lorelei58162386) reported 10 minutes ago

  @FreedomMobile Freedom sucks ive been with the comany over 10 years

• 
  codkelpme (@codkelpme) reported 11 minutes ago

  @FreedomMobile Are the @e_mydata's Murena Teracube 2e phone & @nitrokey's Nitrophone usable on your network? #opensource #privacy #smartphone

• 
  werethless12 🌐 (@werethless12) reported 13 minutes ago

  @FreedomMobile Nohomo, but this is bad.