Freedom Mobile Outage Report in Grandview-Woodlands, British Columbia

Problems in the last 24 hours in Grandview-Woodlands, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Grandview-Woodlands, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Grandview-Woodlands, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Burnaby, Vancouver, North Vancouver, and Richmond.

City	Problem Type	Report Time
Burnaby	Total Blackout	10 days ago
Vancouver	Phone	15 days ago
Vancouver	Internet	26 days ago
Vancouver	Internet	26 days ago
Vancouver	Internet	30 days ago
Vancouver	Internet	30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Grandview-Woodlands, British Columbia

Latest outage, problems and issue reports in Grandview-Woodlands and nearby locations:

• 
  Adam Dymitruk 🇨🇦 (@adymitruk) reported 2 minutes ago from Vancouver, British Columbia

  @freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.

• 
  Mixers & Elixirs (@ShrubLoveYVR) reported 3 minutes ago from Vancouver, British Columbia

  Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

• 
  Dallas Groot (@iamgroot11) reported 3 minutes ago from Grandview-Woodlands, British Columbia

  So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.

• 
  Arturo Mendez 🇲🇽🇨🇦 (@arturomendz) reported 7 minutes ago from Vancouver, British Columbia

  @FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.

• 
  Porky's Food Truck (@FoodPorky) reported 8 minutes ago from North Vancouver, British Columbia

  @freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.

• 
  Moke (@mykeymause) reported 11 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  Tracy ترايسي (@tracyglennYVR) reported 12 minutes ago from Burnaby, British Columbia

  I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

• 
  V (@vidursh) reported 13 minutes ago from Burnaby, British Columbia

  Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

• 
  edward cho (@edward_cho_66) reported 17 minutes ago from Vancouver, British Columbia

  @FreedomMobile I can't log into my account right now and can you please help me out with this thanks

• 
  Southsider Tom (@southsidertom) reported 19 minutes ago from Vancouver, British Columbia

  @RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running

• 
  Mixers & Elixirs (@ShrubLoveYVR) reported 21 minutes ago from Vancouver, British Columbia

  Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

• 
  동진 DAVID 김 (@djddjk) reported 22 minutes ago from Vancouver, British Columbia

  @freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment

• 
  Dallas Groot (@iamgroot11) reported 22 minutes ago from West End, British Columbia

  Hey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.

• 
  ⌖ Chris a fan of Bad Batch ⌖ 🇨🇦 (@ChrisMcArdle1) reported 22 minutes ago from Vancouver, British Columbia

  @freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.

• 
  Shaun Mazzocca (@ShaunMazzocca) reported 25 minutes ago from Vancouver, British Columbia

  @freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.

• 
  Tom Beith (@Tbeithnow) reported 35 minutes ago from Richmond, British Columbia

  @FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere

• 
  Brady Patterson (@bradypatterson) reported 35 minutes ago from Vancouver, British Columbia

  @FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.

• 
  Josh Rimer (Mr. Gay Canada 2019) (@JoshRimer) reported 42 minutes ago from Vancouver, British Columbia

  @alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄

• 
  N☆SING☆ (@choddeii) reported 52 minutes ago from Vancouver, British Columbia

  @freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.

• 
  Jeremy Reah (@mjreah) reported 58 minutes ago from Vancouver, British Columbia

  @freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keegan Seeburger (@CuratedCollect) reported 6 minutes ago

  After 15 years we dropped @Rogers they offered no price match or customer retention. And wouldn’t even offer the same rate as their “new to Canada” offer… @FreedomMobile FTW exact same everything and bill is down $100 month

• 
  Heynow (@heynow19951) reported 9 minutes ago

  @FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years

• 
  CZ (@codyzaz) reported 12 minutes ago from The Beaches, Ontario

  @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

• 
  J.S. Karma (@EtInferius) reported 15 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 16 minutes ago

  @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?

• 
  Derek Smith (@derek8128) reported 16 minutes ago

  Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService

• 
  Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 17 minutes ago

  @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?

• 
  Rob Steffler (@RobSteffle) reported 20 minutes ago

  @FreedomMobile can you refer me to a mobile company that offers customer service please

• 
  Wil Boucher (@BoucherWil98675) reported 30 minutes ago

  @FreedomMobile is service down for Vancouver internet?

• 
  Neeon (@goanraptor) reported 32 minutes ago

  @FreedomMobile I need help with home internet. I tried calling the toll free number couple of times but the wait times exceed more then 1 hour, please help