Freedom Mobile

Freedom Mobile Outage Report in Downsview, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Downsview, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Downsview and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Downsview, Ontario 03/12/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (36%)

    Internet (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

Live Outage Map Near Downsview, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Thornhill, Etobicoke, Richmond Hill, Mississauga, Scarborough, Rexdale, Concord and Downsview.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone
CanadaThornhill Phone
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Downsview, Ontario

Latest outage, problems and issue reports in Downsview and nearby locations:

  • Sab44Fab FabSab44 (@Sab44Fab) reported from Toronto, Ontario

    HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

  • ___richb ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

  • pushkarkumishra Pushkar Mishra (@pushkarkumishra) reported from Mississauga, Ontario

    @freedomsupport Is your app down. Trying since last night with no result.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @freedomsupport I need support please check your inbox

  • domixiqueee dom dom (@domixiqueee) reported from Toronto, Ontario

    @FreedomMobile is there an service outage because my call are getting dropped

  • michaelnugent Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

  • llsebben Laura (@llsebben) reported from Toronto, Ontario

    Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

  • jdriscoll03 jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario

    @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

  • feettofeet GraceReflex (@feettofeet) reported from Toronto, Ontario

    @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

  • _ana__lynn ana (@_ana__lynn) reported from Toronto, Ontario

    @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • MacDKB Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario

    Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario

    Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

  • InevitableStan 007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • Renoversity Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

  • RAPS2467 Steven Sousa (@RAPS2467) reported from Mississauga, Ontario

    @freedomsupport How long till you get this fixed this is getting annoying I am paying for service that's not working.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

  • JaymeeTorres Hayme Torres (@JaymeeTorres) reported from Toronto, Ontario

    @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 7Retty 𝓡𝓮𝓽𝓽𝔂7 (@7Retty) reported

    It’s like once @FreedomMobile gets comfortable taking your money… they make it their MISSION to make your service absolutely beneath them worst possible… fix up.

  • nichibs Nicola (@nichibs) reported

    @freedomsupport Hi. I just noticed the colour I want is showing available. I was offered a loyalty promotion to get a new phone. Can you help or could you tell me what time they are open until to call?

  • AzambujaDo Edna Azambuja do Prado (@AzambujaDo) reported

    @Tedesco @FreedomMobile Tedesco Can you please ask one of your cousins to help you with that? In these down sad times, you may benefit from removing yourself from stressful situations.

  • AnandKanhe Anand Kanhe (@AnandKanhe) reported from Mississauga, Ontario

    @freedomsupport Hi, No mobile signal since morning. Trying to register manually on Freedom network but getting error that could not register.

  • rathanasiou Richelle (@rathanasiou) reported

    @freedomsupport have there been any issues in Mississauga? I keep dropping my signal.

  • 8220 Henry (@8220) reported

    @freedomsupport am in USA but cannot make or get calls. WHY?? Have bars. Also can't send text!! Network shows as AT&T or T-Mobile. Changes.

  • AureliaCotta Aurelia Cotta (@AureliaCotta) reported

    So @RogersHelps didn’t fix my cable. And want me to “wait” to get credit for the service I don’t have. 3 hours of back and forth, 😢 We all hate public complaints. Thing is, when I stopped complaining, I moved my cell service and went to @FreedomMobile and will never go back

  • tmelnykYYC Terry Melnyk 🇺🇦🇨🇦🏳️‍🌈 (@tmelnykYYC) reported

    @freedomsupport Help! I'm in Portugal but have no phone service. What's up?

  • pmifsud Paul M (@pmifsud) reported

    @FreedomMobile are the most incompetent service provider I have ever come across in my life. Terrible customer service and inept. Do yourself a favour and run the other way from Freedom Mobile #carrier #mobile #cellular

  • fendermanjazz @George (@fendermanjazz) reported

    @FreedomMobile Freedom mobile has continued to accept my direct payments from my bank account yet not apply them to my account I have finally got it the payment issue straightend out It cost me over $100.00 to do so Money that I will never see and should never have been taken from my account