Freedom Mobile

Freedom Mobile Outage Report in York, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in York, Ontario 03/12/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, Woodbridge, Mississauga and Markham.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Internet
CanadaScarborough Internet
CanadaToronto Internet
CanadaWoodbridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

  • chimozy_charles Jaded (@chimozy_charles) reported from Toronto, Ontario

    @FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.

  • prguy1968 Vince J Ciarlo (@prguy1968) reported from Toronto, Ontario

    @FreedomMobile your customer service and policy sucks!

  • HalsyBear Haleigh Ní Mhacháin (@HalsyBear) reported from Toronto, Ontario

    @freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀

  • NoMatch_416 No Match (@NoMatch_416) reported from Toronto, Ontario

    @FindingVimo @FreedomMobile Best customer service in da game doe!!

  • brianyyz Brian B (@brianyyz) reported from The Junction, Ontario

    Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO

  • hquibs Harry (@hquibs) reported from Mississauga, Ontario

    @freedomsupport Hey Freedom, I understand you know about the SMS problems but it happens quite often. It seems to happen when I send photos at the same time and then messages fail to send. Get your techs to do a permanent solution pleeeaaaassseee

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

  • chocolatmilq kiki enen-MOR🦋 (@chocolatmilq) reported from Toronto, Ontario

    @Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

  • DominicPersaud Dominic Persaud (@DominicPersaud) reported from Toronto, Ontario

    @FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

  • YashYanthi Yashy Murphy (@YashYanthi) reported from Toronto, Ontario

    @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

  • Coehmer Carrie Oehm (@Coehmer) reported from Toronto, Ontario

    @freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile I was an extremely happy customer up until today.

  • BarackOTrauma Taige Smith (@BarackOTrauma) reported from Toronto, Ontario

    @FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.

  • renanledoux Renan Ledoux (@renanledoux) reported from Toronto, Ontario

    @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • gyehkou Wren (@gyehkou) reported

    @shanathalas @FreedomMobile Well done Freedom, you just brought back the worst day of some people's lives. It's not funny or edgy, its just cruel and callous. That's a well-know trigger, and the smart thing would be to take this down now

  • BakerMinaj Baker (@BakerMinaj) reported

    @shanathalas @FreedomMobile Well done Freedom, you just brought back the worst day of some people's lives. It's not funny or edgy, its just cruel and callous. That's a well-know trigger, and the smart thing would be to take this down now.

  • shanathalas The Broad Majestic Shannon (@shanathalas) reported

    @FreedomMobile Well done Freedom, you just brought back the worst day of some people's lives. It's not funny or edgy, its just cruel and callous. That's a well-know trigger, and the smart thing would be to take this down now.

  • VanGThieu Van Thieu (@VanGThieu) reported

    @freedomsupport @FreedomMobile can we use existing Freedom Mobile sim card on a 5G phone on your network, or do we need a new 5G compatible one?

  • NikonDSquad Nikon_Dev ❁ (@NikonDSquad) reported

    @FreedomMobile Kid: MOM HELP ME I AM GETTING KIDNAPPED

  • BGeorgik George Georgik (@BGeorgik) reported

    @FreedomMobile Hey Freedom Mobile, your Back Office reversed your decision to change my phone plan a month later without notifying me!!! Either fulfill your promises or take back your phone and cancel all my services, because I feel scammed here.

  • _hamzahayat Hamza Hayat Qaisrani (@_hamzahayat) reported

    @FreedomMobile I think you really need to rethink your customer support training. I'll be cancelling my account after speaking with a "manager" about a technical issue and seeing how rude and condescending he was. Manager Name: Ali C69099460

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

  • xUnderdog21 Katie from Canada (@xUnderdog21) reported

    So my phone charger just started smoking at work. I quickly unplugged it and called @freedomsupport to find out what I need to check on my PHONE to make sure it's ok and the agent kept repeating "take the charger to a repair shop to get looked at. How can I help?" Wtf

  • Belib16 Belibra (@Belib16) reported

    @freedomsupport why is it that I can't send long texts to people? My siblings with the same phone and different phone company have no issues doing long texts.