Freedom Mobile Outage Report in York, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: The Beaches, Toronto, North York, Mississauga and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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Brian Keith MacDonald
(@MacDKB) reported
from
Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@freedomsupport I need support please check your inbox
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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ri 🇮🇳
(@___richb) reported
from
Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
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Vince J Ciarlo
(@prguy1968) reported
from
Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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Andrew Dignum
(@TheDiggyShow) reported
from
Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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ana
(@_ana__lynn) reported
from
Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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GraceReflex
(@feettofeet) reported
from
Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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jdriscoll03
(@jdriscoll03) reported
from
Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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FabSab44
(@Sab44Fab) reported
from
Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Steven Sousa
(@RAPS2467) reported
from
Mississauga, Ontario
@freedomsupport How long till you get this fixed this is getting annoying I am paying for service that's not working.
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No Match
(@NoMatch_416) reported
from
Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Galin Tranov
(@Tranov1) reported
@freedomsupport is not able to help customers in case of spoofing the only way out is changing the number which if not a good resolution at all.
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Adarsh dil
(@Adiking123) reported
Thank you for this awesome service on day 1 , really happy about that . 2 time getting disconnected and no one calling back and the supervisor asking to return the device. Either train them or loose the customers. @FreedomMobile DBC00180504060.
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Geoff
(@theDudenezz) reported
@FreedomMobile hey did you guys participate in disclosing what your customers do to the federal government? If so you will he help accountable. Violating our privacy rights is never ok
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V
(@VivianH_01) reported
@TELUSsupport Thank you @TELUS for coming through. @FreedomMobile has absolutely NO costumer loyalty...I've been a customer for more than 10 years and clearly they don't care if I switch carriers so I'm going to be callinng you after I get off work today, I hope i can switch over to you asap🤞🏾
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V
(@VivianH_01) reported
@TELUSsupport Thank u @TELUSsupport for coming through. @FreedomMobile has absolutely NO costumer loyalty. I've been a customer for more than 10yrs and clearly they dont care if I switch carriers so I'm going to be calling you after I get off work today. I hope I can switch over to you asap🤞🏾
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Galin Tranov
(@Tranov1) reported
@freedomsupport @freedomsupport is not able to help customers in case of spoofing the only way out is changing the number which if not a good resolution at all. My phone is ringing non stop people complaining receiving calls from me and I did not call them. Freedom mobile please help!
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Richard Carmichael
(@JustbeFRANK) reported
@freedomsupport I have spoken on the phone no less than a dozen times since December to people at Freedom and not one of them has been able to do anything. Yet. They all say they want to help but are powerless to act. How am I to believe you are going to be able to do any better?
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Viru
(@iviruu) reported
@FreedomMobile What’s the point when you don’t even get signal? The worst services
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Jennifer🇨🇦🇺🇦⚖🔱
(@jenniferolchowy) reported
@freedomsupport I dont have a question but I do have a comment as a very loyal customet. I was on the US Big gig roam plan just recently....my cell service was not reliable/consistent 2 say the least! Dropped calls, failed calls & texts,no service, etc. Truly disappointing 4 the $$ I spent
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Quantavius Silky
(@QuantaviusSilky) reported
@freedomsupport I'm finally leaving Freedom after 11 years. Your loyalty team called me and gave me a discount upgrade offer. After 90 mins of the store clerk arguing with your support team, I was fed up and went to a different store where the same thing happened