Freedom Mobile Outage Report in York, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (70%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, Mississauga, Woodbridge, Markham and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Scarborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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jdriscoll03
(@jdriscoll03) reported
from
Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@freedomsupport I need support please check your inbox
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Vince J Ciarlo
(@prguy1968) reported
from
Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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Andrew Dignum
(@TheDiggyShow) reported
from
Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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FabSab44
(@Sab44Fab) reported
from
Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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dom dom
(@domixiqueee) reported
from
Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
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Steven Sousa
(@RAPS2467) reported
from
Mississauga, Ontario
@freedomsupport How long till you get this fixed this is getting annoying I am paying for service that's not working.
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Brian Keith MacDonald
(@MacDKB) reported
from
Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
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ri 🇮🇳
(@___richb) reported
from
Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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ana
(@_ana__lynn) reported
from
Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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GraceReflex
(@feettofeet) reported
from
Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
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007 ⚛️
(@InevitableStan) reported
from
Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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яυℓє σƒ 9
(@Bringthenoise19) reported
@FreedomMobile paid for 40 gigs only getting 20 and customer service refuses to fix the problem? What has happened to Freedom? Right now I am out 80 gigs and counting!
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Coco
(@Corinne35443671) reported
@freedomsupport Considering emergency alerts are suppose to go through WITHOUT any set up required, my phone has all alerts allowed. Turns out YOUR system can't handle Samsung S22+......perhaps you need to upgrade your technology.
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Sir Knows D Voidoffake
(@JammingOnTheOne) reported
@TheGlare_TM @RealCandaceO Dammit! I was gonna pay my @FreedomMobile bills and buy My Pillow products with this service. I guess I’ll have to cancel all of it. #ShatteredMAGADreams #KARMA
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Kevin Musial
(@kevinek95) reported
@FreedomMobile how come new customer gets 50gb of data for 40$ but old customer that has been with you for 10years doesn’t get that good of a deal ? Is that how you treat your loyal customers ?
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Coco
(@Corinne35443671) reported
@FreedomMobile no emergency alert here in BC, and I made sure my phone will receive them. This isn't the first time I've missed one. What say you?
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Matt Fraser
(@MattOnDemand) reported
@freedomsupport Can I use that 50GB anywhere in Canada? If not, what is the benefit of Freedom over Fido which does have? Why pay the same price if your network is significantly smaller
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(@helenle_) reported
@freedomsupport hi I need to send an email about my experience yesterday with a really helpful employee of yours. Can you help with this?
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Fatme El-Achkar
(@ToumzzZ) reported
@freedomsupport you actually are aware cause your employees keep mentioning that online payments made by Mastercard or visa debit arent working. i either need to go into a store or pay online and a ref # wont help.
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Matt Fougere
(@tinytimothy86) reported
@FreedomMobile is so slow I have full bars and they are blocking speed. I have 500Kbps not KB. I called 611 and she pretended not to hear me is the rudest people to me. I know it works why are you such ******** I paid my bill you jerk. I am so hurt by your service. It is slow..
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🌚
(@connoisseurofu) reported
@FreedomMobile I have no service, can't make calls or use my data, and I can't even log into my freedom account. What is going on?