Freedom Mobile Outage in York, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

 No problems detected at Freedom Mobile

Freedom Mobile problems in the last 24 hours in York, Ontario

Freedom Mobile Outage Chart in York, Ontario

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(43.33%)
Phone
(36.67%)
Total Blackout
(20.00%)

Freedom Mobile Outage Map Near York, Ontario

The most recent outage reports and issues originated from Toronto, Scarborough, Thornhill, Mississauga and Woodbridge.

Toronto Internet
Toronto Internet
Toronto Internet
Scarborough Total Blackout
Toronto Total Blackout
Toronto Total Blackout

Freedom Mobile in York, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:
  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

  • llsebben Laura (@llsebben) reported from Toronto, Ontario

    Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

  • ScarbFestTO TD Presents Scarborough Festival (@ScarbFestTO) reported from Toronto, Ontario

    @FreedomMobile having issues with one of our lines cannot receive incoming calls

  • martymcflythedj Marty (@martymcflythedj) reported from Mississauga, Ontario

    It's always disappointing when you're on the phone with @RogersHelps (*611) and they tell you they can't help you and then they suggest something you didn't ask for. Sadly going to @FreedomMobile as they sell the data only option I want for my cousin who's visiting Canada soon.

  • RichardKCarlson Richard Carlson (@RichardKCarlson) reported from Toronto, Ontario

    @FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Mississauga, Ontario

    @thebigguy86 @FreedomMobile iPhone X isn’t known for connection issues. That’s not the problem. The further I get off any major highway the worse my signal even in the middle of Mississauga inside someone’s home. I’m down to two bars!

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Mississauga, Ontario

    @freedomsupport Your assistance means nothing. Since you can’t improve my connection to your Network. you’re still miles away from being able to get the same signal strength as your competitors! According to you coverage Map,I shouldn’t have any signal issues, but the truth proves otherwise

  • Simone_RC67 Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario

    @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Mississauga, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile I’ve live in Hamilton. Joined two years ago and signal strength off major highways it mediocre at best. I suppose to get LTE. In most places I don’t. And at best it’s 3g. Never mind indoors of most buildings. iPhone X.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Mississauga, Ontario

    @mitch909 @Rogers @FreedomMobile And once you leave you so called home network. Good luck getting anything at all. No internet no phone connection! 😡

  • TechWithRed Marianthe Mesbouris (@TechWithRed) reported from Toronto, Ontario

    @FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!

  • Willem_Michael Willem de Ruijter (@Willem_Michael) reported from Toronto, Ontario

    I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

  • pcbrl Peter Cabral (@pcbrl) reported from Winston Park, Ontario

    @freedomsupport Yes, I am. I was experience issues across Toronto during my commute today.

  • mattrorabeck Matt Rorabeck (@mattrorabeck) reported from Toronto, Ontario

    Uh, @FreedomMobile has been down all morning and there hasn’t been a single word from them on social or anywhere. 😒 🙄

  • jacobrainaldi Giacobbe Rainaldi (@jacobrainaldi) reported from Mississauga, Ontario

    @gareth1campbell @FreedomMobile @myblocktyler @Bell @gareth1campbell I have been with @FreedomMobile since it was WIND mobile, if you have any questions about @FreedomMobile from a customer perspective, don't hesitate to ask. Plus, you get more information if you chat with @freedomsupport.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Mississauga, Ontario

    @paul_wb_wtf @alderaphobia @Rogers @FreedomMobile I agree the coverage is mediocre at best outside the Toronto area. And any great distance off any major highways around the GTA. Extra gigs are good. But you’ll suffer overall with service coverage.

  • bruce_in Bruce MacNeil (@bruce_in) reported from Toronto, Ontario

    Long term customer of @FreedomMobile really noticing the added cost since the Shaw takeover. Slow network as the clamber for nickels and dimes continues. #Mobility #Canada #Toronto

  • Fady4lyf Oxy (@Fady4lyf) reported from Mississauga, Ontario

    @freedomsupport goodmorning, I need a customer service representative to call me please from the Victoria office! I called 611 but the representatives in the EGYPT office were unable to help

  • tedbutler9 Ted Butler (@tedbutler9) reported from Toronto, Ontario

    @badbrad888 @TrafficLA_ @JustinTrudeau @Bell @Rogers @TELUS @FreedomMobile Chinese phones are a Trojan horse of viruses intended to take us down

  • anthony46938968 Sungmanitu2018 (@anthony46938968) reported from Toronto, Ontario

    I'm not impressed with your service @FreedomMobile We have danced enough ! Time to consider another partner.

  • DeanLubaki ? (@DeanLubaki) reported from Toronto, Ontario

    .@FreedomMobile staff at your Eaton Centre store said to me: "we can't just sell you a SIM we have to activate it". Hummm then why is there an online activation option? Your staff want their commission so bad they're lying to me?

  • ravi1845 ravindra chawla (@ravi1845) reported from Mississauga, Ontario

    @freedomsupport Hello. I had no internet connection all morning while I was at Credit Valley Hospital and had to use Wifi. Normally my phone switches to LTE when I don’t want to use public Wifi but it didn’t. Did Freedom have issues with internet this morning.

  • godsonwayesu GOD's SON (@godsonwayesu) reported from Toronto, Ontario

    @freedomsupport I need a free phone. Been a valuable customer for 5 years and I can't get a contract with you guys?¿ It doesn't make sense.

  • FreezaChin 何兆安 (@FreezaChin) reported from Toronto, Ontario

    @thisisgrump @Rogers @FreedomMobile If anything I’m getting better reception in places where it used to be shit ie basement venues

  • FreezaChin 何兆安 (@FreezaChin) reported from Toronto, Ontario

    @thisisgrump @Rogers @FreedomMobile I waited for @jayemkayem to have the plan for almost two months first and she had zero problems even in England so nah

  • HabtomKidane Habtom Kidane (@HabtomKidane) reported from Toronto, Ontario

    @FreedomMobile 2/2 .. I have a video mistreating us and refusing from giving us adequate information of z product, calling “ignorance” when I told him that “customer is a king and should b treated as kings and queens” I am freedom client & please tell me if credit card is needed to buy a SIM ?

  • jeremyBanks Jeremy (@jeremyBanks) reported from Toronto, Ontario

    @freedomsupport’s website is so broken you can’t manage your phone from your phone and so inaccessible it should be a civil rights violation. It just locked me out again because it failed to load its captcha result five times in a row. Don’t want my money? I’ll pay Bell instead.

  • oga_risky Oga Risky (@oga_risky) reported from Mississauga, Ontario

    Dear @FreedomMobile train your call center reps better if not you will begin to lose customers. Not going to deal with a terrible rep again .. y’all are just very bad bad bad and bad.. ohh yea bad

  • imigliano73 Isabella Migliano (@imigliano73) reported from Toronto, Ontario

    @FreedomMobile is the network down. My text messages to other freedom mobile users are not going through?

  • TheEnterTayner MurDucktales (@TheEnterTayner) reported from Toronto, Ontario

    @FreedomMobile who would i contact about an employee issue?

  • Thurka Thurka (@Thurka) reported from Mississauga, Ontario

    @ParmSingh82 @FreedomMobile @Bell @TELUSsupport @Rogers I was out west for six weeks and travelled alone, and there times of the trip when I realized @FreedomMobile’s inadqaute service puts people at a higher risk of danger. I wasn’t worried about bears camping, I was worried if I got *****/assaulted I can’t call 911.

  • Thurka Thurka (@Thurka) reported from Mississauga, Ontario

    If you want to save your sanity, don’t sign up with @FreedomMobile because the service is trash and the billing is unethical. Who the heck charges clients FINES for changing phone plans? @Bell @TELUSsupport @Rogers if my plan was $50 in June I shouldn’t be charged $100 to revert

  • mikiewhite Michael White (@mikiewhite) reported from Vaughan, Ontario

    @freedomsupport I turned off adaptive brightness. Now my pixel 2 xl is using indoor brightness at 34% instead of 75%. Outdoor should be improved. Hopefully this is a software issue. Now it is just like day 1, moving the slider to the far right, too bright even for outside

  • sungmanitu1958 Sungmanitu1958 (@sungmanitu1958) reported from Toronto, Ontario

    @FreedomMobile WTF ! YOU NEED TO FIX MY CONNECTION TO THE INTERNET! I PAYED YOUR BILL EARLY! GIVE ME MY SERVICE!!!!

  • mikiewhite Michael White (@mikiewhite) reported from Toronto, Ontario

    @freedomsupport Question: I notice my pixel 2 xl, screen is more fun than when I first got the phone. The problem started 3 weeks after I got the phone. Any suggestions

  • flyporter20 Steve Burnell (@flyporter20) reported from Toronto, Ontario

    @freedomsupport why cant I make calls? My phone says "not registered on the network?

  • eanbowman Softness Guaranteed ? (@eanbowman) reported from Toronto, Ontario

    @FreedomMobile sync-but-no-surf all along the Martin Goodman Trail in Toronto this morning. (Full bars but no 4G signal. Tried all usual diagnosis steps.) Just an FYI. No I don't want to talk to a CSR. Just let your network team know 4G backbone is acting up.

  • nanopodstudio tosca terán (@nanopodstudio) reported from The Beaches, Ontario

    Well, it is clear @FreedomMobile do not want me as a customer any longer. Freedom? Ha! What a joke company. Horrible customer service reps. Horrible service. Any recommendations for new mobile service, pls let me know! @vexedmuddler

  • ksilvermakeup Karen Silver (@ksilvermakeup) reported from The Beaches, Ontario

    @FreedomMobile I really like @FreedomMobile reasonable pricing, good service.

  • sungmanitu1958 Sungmanitu1958 (@sungmanitu1958) reported from The Beaches, Ontario

    @freedomsupport Okay. Canadian's are fed up with being gauged for cellular service so you can tell Shaw to take note that they will lose more customers than gain if this keeps up. I don't enjoy a bad internet connection & that's constant.

  • lamoywilliams Lamoy (@lamoywilliams) reported from Toronto, Ontario

    @freedomsupport I’m customer of 10 years. I’ve been with Wind before it became #freedommobile my account is still showing a balance that needs to be cleared. I never had a late payment & was probably your best customer. Don’t ruin my perfect credit rating.Please fix @ConsumerSOS

  • pels_bad Perdue (@pels_bad) reported from Toronto, Ontario

    @FreedomMobile your customer service is shitty

  • ITSWH0RECHATA ᴍɪɢᴜᴇʟ ᴄᴏʟɪɴ ?? (@ITSWH0RECHATA) reported from Toronto, Ontario

    @FreedomMobile My LTE is not working :/ neither my 3G

  • doxxxicle Gordon Tyler (@doxxxicle) reported from Mississauga, Ontario

    @freedomsupport Does Freedom Mobile support the Apple Watch?

  • treygeiger Trey Geiger (@treygeiger) reported from Toronto, Ontario

    @freedomsupport I've been getting 3X daily calls from random Somalia numbers over the past few days. I've blocked but new ones keep coming. Can you help? Can I (or you) simply block the entire area code? This didn't happen with my phone # until I moved to Freedom.

  • nataliamanzocco gary giygas (@nataliamanzocco) reported from Toronto, Ontario

    See, @freedommobile does this great thing where they LOOK AT YOUR BANK ACCOUNT/CREDIT CARD and if you don't have all the funds for your bill available at that exact second, regardless of when your bill is due, they suspend your phone service. Without warning.

  • nataliamanzocco gary giygas (@nataliamanzocco) reported from Toronto, Ontario

    (GRATUITOUS CUSTOMER SERVIXCE RANT AHEAD) Hey you know what sucks even more than @freedommobile charging me hundreds for phone calls from Italy "to Switzerland" (they were absolutely phone calls to Venice)?

  • ombraclaris Ombra Claris (@ombraclaris) reported from Toronto, Ontario

    @freedomsupport your customer service probably is a six and a half to seven and a half out of 10 I've called on other issues

  • sungmanitu1958 Sungmanitu1958 (@sungmanitu1958) reported from Toronto, Ontario

    @FreedomMobile I just checked my data usage... 6.2g used so far out of my 10g plan so what's your problem!? I have lots left so don't slow me down! I have important work to do!

  • sungmanitu1958 Sungmanitu1958 (@sungmanitu1958) reported from Toronto, Ontario

    @freedomsupport I don't like your service. It's time to review my options again.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • YaFuckingMenace May (@YaFuckingMenace) reported

    @FreedomMobile Freedom...sure. I can't even buy a phone outright from you for the listed price, your sales associates try to add extra "administration" charges on. The last time one of them pulled that shit, I had to get the police involved because my identity was stolen by them!

  • iam_manikar Manikar (@iam_manikar) reported

    @freedomsupport Sorry! Im talking out of the topic!! This all about “freedom mobile my account app”. Even in 2019 the app is still outdated!! Everything(customer service, Network, and offers) are super’b except the my account app! Please look into this!! Thank you!!

  • iam_manikar Manikar (@iam_manikar) reported

    @freedomsupport Sorry! Im talking out od the topic thing!! Please we need a good freedom mobile my account app! Even in 2019 it still outdated!! Everything(customer service, Network, and offers) is super’b except the my account app! Please look into this!! Thank you!!

  • MarcDFowler marc fowler (@MarcDFowler) reported

    No idea why the "pay my bill" button on the @FreedomMobile logs me out without confirming payment was received but it's probably the biggest problem I have with them. Every month.

  • billyboo222 billyboo222 (@billyboo222) reported

    Freedom Mobile @FreedomMobile worst network upgrade. not working on 4600 Hy.7W. medical building. Cant make calls using @FreedomMobile Nationwide. worst customer service...

  • billyboo222 billyboo222 (@billyboo222) reported

    Freedom Mobile @FreedomMobile worst network upgrade and worst customer service @FreedomMobile . two bars on my phone at Don Mills and Lawrence

  • billyboo222 billyboo222 (@billyboo222) reported

    Freedom Mobile @FreedomMobile worst network changes and worst Customer service ever

  • billyboo222 billyboo222 (@billyboo222) reported

    @FreedomMobile Worst coverage and Worst Customer Service experience

  • DrBianca84 Dr. Bianca (@DrBianca84) reported

    @freedomsupport No Reason to Celebrate🎉 #Ontario #Onpoli #FreedomMobile #FreedomSupport Very Poor Reception Always At: Martingrove Road & Hwy 27 Teston Road & Pine Valley, Hwy407 & Hwy410🌍 FreedomYouHaveBeenToldTooMany Times🤔 #CP24

  • jesssneves ❥ s s ǝ ɾ (@jesssneves) reported

    @FreedomMobile decided to shut off my service because of an unpaid balance of a month THAT DIDNT EVEN HAPPEN YET. I’m really ******* annoyed.