Freedom Mobile Outage Report in York, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (64%)
-
Phone (19%)
-
Wi-fi (7%)
-
Total Blackout (5%)
-
E-mail (2%)
-
TV (2%)
Live Outage Map Near York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Markham, The Beaches, Toronto, North York and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Markham |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
-
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver
(@DavidGilbertVO) reported
from
Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
-
Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
-
ArgoFluffy/BigNish
(@ArgoFluffy) reported
from
Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
-
John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
-
Lorraine Marie Moran
(@LoriMoran_1) reported
from
Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
-
Mike Bates
(@joemayo17) reported
from
Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
-
Marvin
(@marvinandro) reported
from
Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
-
Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
@FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.
-
Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
-
Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
-
Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
-
Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
-
Anand Kanhe
(@AnandKanhe) reported
from
Mississauga, Ontario
@freedomsupport Hi, No mobile signal since morning. Trying to register manually on Freedom network but getting error that could not register.
-
sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
-
Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
-
Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
-
Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
-
Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
-
Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
-
Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
donnaisreading
(@donnaisreading) reported
I know retention reps for people like @FreedomMobile need to follow a script. But how about you treat your clients like people and listen to what they stay instead of just rattling off the next line in the script. damn.
-
A Homeless Dorito
(@homelessdorito) reported
@AskISED @freedomsupport Thank you. They refuse to look into it as they claim that I never attempted to pay my bill. It does show on my bank statement and the bank has confirmed the money was in fact sent and delivered to @FreedomMobile - thank you for your help, it’s really appreciated.
-
Vim
(@vim_vimmy) reported
I’ve called so many times trying to fix my service and still yet my calls are being dropped. I literally cannot receive calls or place calls ! @FreedomMobile
-
maximilian pegasus 🦄🍷
(@pegasusraven) reported
@FreedomMobile @getrealmovement or at least one with any internal accountability structure at all, like damn you corps will work with anyone to pinkwash yourselves huh
-
Rui Carvalho
(@Rui_MP_Carvalho) reported
@freedomsupport @freedommobile sucks
-
Justice for #BreonnaTalyor
(@HBoikki) reported
@FreedomMobile I thought you had unlimited data? I go over whatever you set my cap at and now you limit my speed to 1 to 2 mb WTF!
-
All Cops Are Buttholes
(@CanadiEnby) reported
@FreedomMobile Hi there, for the second month in a row I have to pay my bill via my bank website because your website won't respond after I input my CC info. My roommate has been having the same issue too.
-
AC utd
(@utd_ac) reported
.@FreedomMobile had a horrible experience at one of your stores. Thanks for the ****** service
-
Rui Carvalho
(@Rui_MP_Carvalho) reported
@freedomsupport My wife is the "account holder". Twice she's asked me to be added and twice nothing has happened. I want to know why when I was with Rogers with 9GB of data I never went over, and now with Freedom with 16GB of data, my data keeps getting frozen around the 15th of the month.
-
lol◟̽◞̽
(@HeavenlyInPink) reported
@FreedomMobile I am BEYOND horrified by my experience today. I went to simply return a phone I was completely entitled to under Buyer’s Remorse, but the store manager was INCREDIBLY rude, and on top of that lied to us and customer service. He said my phone was not in sellable-