Freedom Mobile

Freedom Mobile Outage Report in York, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in York, Ontario 11/05/2025 12:10

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (35%)

    Phone (35%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (3%)

    TV (3%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, Mississauga, North York and Thornhill.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaScarborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • donschacter Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • marvinandro Marvin (@marvinandro) reported from Toronto, Ontario

    @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

  • ShuaebReza Shuaeb Reza Chaudhary (@ShuaebReza) reported from Henry Farm, Ontario

    @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

  • jhndryl John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • erry1getshwifty 😮‍💨 (@erry1getshwifty) reported from Mississauga, Ontario

    @freedomsupport @UNO_0801 um how about everytime i step foot out of mississauga i lose service. EVERY TIME. Youve made my life a bit more complicated, cant wait for the contract to be over

  • LoriMoran_1 Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @FreedomMobile is your app down?? I can’t pay my bill?

  • StutterLoudly Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario

    .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

  • mary35047396 mary (@mary35047396) reported from Toronto, Ontario

    @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

  • IFartOnHaterz ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported from Markham, Ontario

    It sucks not having data while having a low battery and being a customer of @FreedomMobile

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

  • ArgoFluffy ArgoFluffy/BigNish (@ArgoFluffy) reported from Toronto, Ontario

    @FreedomMobile is there any issues happening? I can’t send text, even over wifi.

  • Kuttysark Kutty MD (@Kuttysark) reported from Toronto, Ontario

    .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

  • bobsakomano azhar (@bobsakomano) reported from Toronto, Ontario

    @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

  • AnandKanhe Anand Kanhe (@AnandKanhe) reported from Mississauga, Ontario

    @freedomsupport Hi, No mobile signal since morning. Trying to register manually on Freedom network but getting error that could not register.

  • sarahkbingler sarahkbingler (@sarahkbingler) reported from Toronto, Ontario

    @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

  • DavidGilbertVO 🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported from Vaughan, Ontario

    .@FreedomMobile Worst. Customer. Service. Ever!!!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • zaheera58383701 ❤️ LOVE FOR ALL ❤️ (@zaheera58383701) reported

    @freedomsupport Freedom mobile dealer cheated me and misleading with and right now customer service are not helping me please be aware all dealers shop

  • arielmg47 Ariel Grumberg (@arielmg47) reported

    @freedomsupport All I get is protocol error 404 this page does not exist. By the opening of business Monday morning I would like to be contacted by someone in real authority. This is not causing an immediate problem, but I can no longer waste my time repeating myself.

  • napoli7676 jason napier (@napoli7676) reported

    @freedomsupport You got fat off people with cheap cellphone plans and then you just Jack the price with the horrible service

  • smitty_mark Mark Smith (@smitty_mark) reported

    @freedomsupport Thanks! How long is the 'bonus' offer included? Less than 10-15Gb doesn't work for me so is it the duration of the 2yr agreement? Looking to replace the phone as well. TY

  • Yahya_no_1 Yahya Osama yahya (@Yahya_no_1) reported

    @freedomsupport Hello, I lost signal for almost 11 hours now and I am going to start my shift soon and still no signal, can't even call you

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @freedomsupport Well they wouldn't even open a claim as its for an S20 that is less than 1 year old and therefore "samsung's problem" as its under warranty

  • napoli7676 jason napier (@napoli7676) reported

    @freedomsupport Just a friendly reminder your service sucks so bad I've never seen worse I can't even pay my cell phone bill Because you want to send me a verification code But it's not going to my email worst cellphone service I've ever had

  • stalwar st (@stalwar) reported

    @freedomsupport how can I get visual voicemail on an annual prepaid plan? Your voicemail system is so slow...

  • amritseth7 Amrit Seth (@amritseth7) reported

    @FreedomMobile My friend just got an iPhone 11 with a 45 dollar monthly for 20 gigs. (Unlimited) I pay 96 for the same. How is this fair? Please help.

  • alexbakus Alexander Bakus (@alexbakus) reported

    @freedomsupport Hey team. No service, no bars. K2M area. Not sure if you're tracking outages?