Freedom Mobile

Freedom Mobile Outage Report in York, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in York, Ontario 02/02/2026 18:25

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Mississauga, Woodbridge, Markham, The Beaches and North York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Total Blackout
CanadaToronto Total Blackout
CanadaMississauga Phone
CanadaWoodbridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

  • domixiqueee dom dom (@domixiqueee) reported from Toronto, Ontario

    @FreedomMobile is there an service outage because my call are getting dropped

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile I was an extremely happy customer up until today.

  • InevitableStan 007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • _ana__lynn ana (@_ana__lynn) reported from Toronto, Ontario

    @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario

    Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

  • jdriscoll03 jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario

    @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @freedomsupport I need support please check your inbox

  • RAPS2467 Steven Sousa (@RAPS2467) reported from Mississauga, Ontario

    @freedomsupport How long till you get this fixed this is getting annoying I am paying for service that's not working.

  • MacDKB Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario

    Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

  • ___richb ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • Sab44Fab FabSab44 (@Sab44Fab) reported from Toronto, Ontario

    HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

  • pushkarkumishra Pushkar Mishra (@pushkarkumishra) reported from Mississauga, Ontario

    @freedomsupport Is your app down. Trying since last night with no result.

  • feettofeet GraceReflex (@feettofeet) reported from Toronto, Ontario

    @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • hmradma Hussam Radman (@hmradma) reported

    @freedomsupport I don't have a good experience with your live chat they just ask me to call your phone contact center which had problems so I'm stuck in a loop, I'll try again in a couple of days. I'm not DMing my information not confident private information will be secure

  • sukhpabla4 Sukh (@sukhpabla4) reported

    @freedomsupport Worst Service ever. Have 3 lines with freedom for 2.5 years. Ordered 2 Iphone 12 Pro and put down deposit towards both in October 2020. Still haven't received the device nor any information. No one has the answers neither retail store or online customer service. Bad decision

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @freedomsupport Soon as i can im switching. Too many years of horrible service. 0 data service on 4g. Gotta go airplane mode to reconnect to the towers. Because god help you if you're not on LTE

  • hmradma Hussam Radman (@hmradma) reported

    @freedomsupport The contact center phone number has an issue, once I get redirected to an agent I get an automated message to call back during open hours , are you open? If so then you have a problem been occuring the last 2 hours across about 8 calls

  • CenkOran 🌘𝟛ℕ𝕜 (@CenkOran) reported

    @MysticTheFox @FreedomMobile I think this is not about coverage. They decreased the speed per user, so they can allocate the same bandwidth to more users. In short, cost reduction. They are gaining time on something they already know. Blame the customer's phone, the environmental factors bla bla.

  • JeevanMehmi9 Jeevan (@JeevanMehmi9) reported

    @freedomsupport hello, my new freedom mobile connection is not working. Showing roaming sign. Please help

  • BigCanadianMark Big_Smack66 (@BigCanadianMark) reported

    Apparently @FreedomMobile outsources their customer service to a company in Egypt now. That was hands down some of the worst customer service.

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @freedomsupport Well they wouldn't even open a claim as its for an S20 that is less than 1 year old and therefore "samsung's problem" as its under warranty

  • SomeRandomGuySO Some Random Guy 🏳️‍🌈 cowboy like me stan 🤠 (@SomeRandomGuySO) reported

    @The_Peace_Dude @airtelindia @FreedomMobile helppp i thought only India had that problem 😭😭😭

  • hmradma Hussam Radman (@hmradma) reported

    @freedomsupport You do have an issue for sure, once you enter the freedom number as requested then select option 2 or 3 I get an automated message from freedom to call during open hours after agent transfer. check if your call volume trend baseline handled by support that may help.