Rogers Outage in Ballinafad, Ontario

@RogersHelps Your Rogers worker was on our street, climbed up a pole, did something to the wire, and the wire is now hanging about 10 feet off the road. Pls advise - how do we report this. Technical support is 45-60 min wait on the phone.

@RogersHelps please give me a timeline for service restoration. Postal code N0B 1T0. I am assuming it will be up and running for the next Leafs game. That is Saturday BTW.

@RogersHelps This was not intermittent service interruption. We had total disruption of service the entire day. Get your messaging correct abd say it as it is.

@205mph @RogersHelps @_phos3 I was told you have to call Rogers in order to receive the compensation so if that's the case good luck calling in. I just got my service back and running and I been calling non stop and waiting. Lines are stupid busy🤬😭

@RogersHelps No phone service in Caledon. 🤌🏻

@RogersHelps Why is there no response from Rogers as to the cause and what’s being done to get it fixed. More importantly why is there no back up solution. This is unacceptable especially when we are working from home. Why is it only Rogers and nit Bell ie Telus etc...

@RogersHelps your internet connection is so glitchy in my area 😡 with people working from home these days you should really get your s*it together!! My neighbours and I have called to report problems many times with no resolution. I’ll be switching to another service provider.

@RogersHelps @Rogers once again just horrible #CustomerService & #CustomerExperience when dealing with Rogers. Can’t call them....no numbers posted anymore.

Hello @RogersHelps trying to make changes online to my plan and the live chat is not working.

@Rogers Over the course of the entire pandemic your wifi service has been horrible randomly losing connection constantly it wouldn’t be such a issue but the fact that I’m paying $100 a month for wifi connection that barely holds up doesn’t really scream number 1 in Canada to me.

@RogersHelps hello. Is there an outage in Woodstock Ontario

@RogersHelps no internet in L4W area of mississauga. What's the issue and when will this be resolved?

@Rogers You guys have the worst internet-wifi and I’m tired of calling to get it fixed, and I’m in a contract 🙄😩

@michaelsecom @RogersHelps Mine worked, but generally speaking rogers is garbage. Poor service terrible customer service.

Got another Q, @RogersHelps : No longer receiving CNBC - U.S. programming. Switched to the “World” broadcast sometime between Friday & Monday. Did a carriage agreement expire/change? Just curious. Thanks. (In Ottawa. Ignite customer. Up earlier than most.)

@Rogers NO. Let’s Rephrase - due to Content rights Rogers viewers will see CNBC world. Why didn’t Rogers advise viewers that we would miss 2 weeks? Spoke to Customer service live and chat- both lying about DDOS. #RogersCNBC

@Rogers @Rogers says No CNBC live no Shepard Smith. No notice to viewers just another Rogers customer disservice to their loyal client base. #rogersCNBC

@Rogers Clearly the No1, with no service in the last 24 hours and no ETA of service being restored, so done with @Rogers !!!!

CNBC live has been down for two days @Rogers responded to @FrankSirianni that it is down for duration of the Olympics because of content rights. True or False? #RogersCNBC