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Rogers outages and service status in Cheltenham, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Aug 7, 12:48 AM EDT.
  • 73% Internet (73%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 9% Phone (9%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Cheltenham, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Cheltenham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 10: Problems at Rogers

Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cheltenham, Ontario

The most recent Rogers outage reports came from the following cities: Brampton, Orangeville, Peel, and Acton.

CityProblem TypeReport Time
Brampton Internet 4 days ago
Brampton Internet 5 days ago
Orangeville Wi-fi 7 days ago
Orangeville Phone 10 days ago
Brampton Internet 12 days ago
Brampton Internet 13 days ago

Nearby cities with recent reports

Brampton

2 recent signals

4 days ago
Orangeville

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Cheltenham, Ontario

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • douglj
    Doug Littlejohn (@douglj) reported from Brampton, Ontario

    Please help!!! @RogersHelps internet, cable and home phone are down at L6R in Brampton @Fran_A3 need access to do my job!

  • mezzobureaucrat
    Jen J Harewood (@mezzobureaucrat) reported from Brampton, Ontario

    @RogersHelps We are having internet problems in Brampton. Can you confirm there is an outage?

  • sadie_424
    Sadie & Sophie ☀️ (@sadie_424) reported from Brampton, Ontario

    @ggirl1968 @RogersHelps It’s so frustrating- first world problem, I know…but we all pay a lot for this service here for it to be so shoddy.

  • crazyjdk5
    Jdklaw4 (@crazyjdk5) reported from Caledon East, Ontario

    @RogersHelps Why is there no response from Rogers as to the cause and what’s being done to get it fixed. More importantly why is there no back up solution. This is unacceptable especially when we are working from home. Why is it only Rogers and nit Bell ie Telus etc...

  • BramptonWatch
    Jon M. (@BramptonWatch) reported from Brampton, Ontario

    @RogersHelps My internet is out again. Unreliable service for over a month. Your tech support opened a ticket and I never heard back. Do I need to switch to Bell?

  • yamanryan56
    Ryan Seybold (@yamanryan56) reported from Brampton, Ontario

    @RogersHelps Is There A Outage In My Area, Becsuse Internet Has Been Buggy And Goes In And Out. Please DM Me For More Info. Thanks 😊

  • BramptonWatch
    Jon M. (@BramptonWatch) reported from Brampton, Ontario

    @RogersHelps Another outage! Your service has become unreliable.

  • ginamehta
    Gina Mehta (@ginamehta) reported from Brampton, Ontario

    @RogersHelps our internet service is not stable, any reason why. Our@postal code is L6P0P4

  • PLloydHenry
    Phiona Lloyd - Henry (@PLloydHenry) reported from Brampton, Ontario

    On the phone with @Rogers @RogersMediaPR @RogersBiz again - this is becoming a weekly, if not daily event. When is our government going to hold these companies accountable to customers? When will I have stable #Internet service?

  • BramaleaDD
    BramaleaDD (@BramaleaDD) reported from Brampton, Ontario

    @murpheegurl @RogersHelps @Bell @TELUS Please let us help spread this message. @Rogers has waived off Data Caps for Home Internet but don’t know about @Bell and @Telus

  • mezzobureaucrat
    Jen J Harewood (@mezzobureaucrat) reported from Brampton, Ontario

    @RogersHelps Can you please let us know what is happening? One of your Techs was on my street on Friday fiddling and my service went out. Now mine has been out since 8:05. Please tell us when service will be restored.

  • kennymalhotra
    🅺 ᴇɴɴʏ 🅼 ᴀʟʜᴏᴛʀᴀ.ᴄᴏᴍ (@kennymalhotra) reported from Caledon East, Ontario

    Hello @RogersHelps trying to make changes online to my plan and the live chat is not working.

  • EddieTheCyw
    Eddie (@EddieTheCyw) reported from Brampton, Ontario

    @RogersHelps no internet in my home. Once again your service is being questioned

  • alecjat
    Alec Jatsura (@alecjat) reported from Brampton, Ontario

    @RogersHelps That is correct. It's been an ongoing issue for the past month.

  • alecjat
    Alec Jatsura (@alecjat) reported from Brampton, Ontario

    @RogersHelps The phone seems to work for now but when attempting to sign in on my laptop and following the steps. After logging in ,It transfers me to a page asking me to purchase my subscription again

  • douglj
    Doug Littlejohn (@douglj) reported from Brampton, Ontario

    Any update on the cellular outage? @RogersHelps #rogers #fido

  • KhushaliKanabar
    KHUSHALI KANABAR (@KhushaliKanabar) reported from Brampton, Ontario

    @Rogers Due to outage for the whole day I was not able to do my work I was all dependent on u.. now due to your fault our company is not reimbursing our salary for tomorrow and they r gonna put leave and deduct the salary now how we r gonna rebate our salary? Who is gonna pay??

  • EddieTheCyw
    Eddie (@EddieTheCyw) reported from Brampton, Ontario

    @RogersHelps I unplugged the modem and plugged it back in for the third time. Seems to be back up. This service is inconsistent at best.

  • Arturo_JAlvarez
    Arturo J Alvarez G 🇻🇪🇨🇦 (@Arturo_JAlvarez) reported from Caledon East, Ontario

    @Rogers we still have problems with WiFi in my area For the absurd amount of money we pay for service these disruptions should never happens. Do you think one day credit will suffice for all the problems this is causing? Get your act together and fix this #rogersoutage still on!!

  • _masala_chai
    ¢нαι (@_masala_chai) reported from Brampton, Ontario

    There has to be a proper communication going out to customers when you expect them to pay on time and provide such horrible service #rogers @Rogers @RogersMediaPR

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • canadasam53
    CanadaSam53 (@canadasam53) reported

    Gotta say The new @RogersHelps technical support AI actually makes calling for help more difficult. A simple request to exchange equipment took me repeating the request 6 times

  • TheOnlyMCM
    Matt M (@TheOnlyMCM) reported

    @RogersHelps Received a replacement Xfinity Entertainment box but getting error code 012 when I try to set it up. Customer service/technical support have been completely unhelpful...I have chatted with or spoken to at least 8 agents and spent over 3 hours on hold. Not great!!

  • uxridge_james
    James Burnell (@uxridge_james) reported

    Dear @Rogers you lied to me and said the people calling 3 times a day to switch to Roger’s don’t work for you. Finally someone was honest and said you have to many agents and they can’t keep track. Please fix your **** I’m tired of the constant harassment. #rogerssucks

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @ThaLiveKing @RogersHelps All BS lol. They let go almost all of their customer service staff last year and contracted out the work to 3rd world counties which is why their customer service went from the best to the worst out there. After 48 years a recently cancelled all my Roger’s services because of BS

  • Perisher52
    Andy MacKenzie (@Perisher52) reported

    @Rogers you owe me money but you can’t accept any calls due to call volume and your chat support is also unresponsive, so how do I connect with you?

  • shawna_r80
    Shawna R (@shawna_r80) reported

    @RogersHelps After waiting on hold 2 hours, we got disconnected and he never called me back. No service ticket number for me to check.

  • jrwideman
    J.R. Wideman (@jrwideman) reported

    Thinking about leaving that telecom monopoly player @RogersHelps for one of the smaller piggyback joints cause the whole experience is cooked. I'd rather buy my phone out than pay for the nonsensical plans. I've been a loyal customer 20+ years + a prev emp.

  • franticmonkey
    El The 🇨🇦🇲🇹 (@franticmonkey) reported

    I called to speak to a supervisor, I flat out hung up on when I questioned the fact there were no supervisors on Sunday. I called back, I get an AI, So, @Rogers is across board shut down on Sundays, on top of having false advertising in your stores? @CRTC

  • Marvinmeentende
    Paranoid Android (@Marvinmeentende) reported

    @Rogers And would have to cancel it instead. When I asked if I would need to pay the contract breaking fine they said I wouldn't have to because it wasn't my fault. They did tell me I would need to get in touch again later when my contract was cancelled though to get the fine waived...

  • planinshek
    Ryan Planinshek (@planinshek) reported

    @Rogers your automated phone system is awful. My mom was disconnected after waiting on hold for 1.5 hours multiple times trying to report a hacked account. Shoutout to the Coquitlam Centre store for finally fixing it in person today, but your phone support needs serious work.