Rogers Outage in Georgetown, Ontario

@Rogers Interesting because I left Rogers a year ago cause my cell phone bill was always expensive and not because I went over. This is what I’m paying with @FreedomMobile and I’m not happy with their service

@680NEWS @Bell @Rogers @TELUS It’s about time. Canada has the worst wireless rates of any G20 nation. But 25% reduction in two years isn’t enough. By then the big three should easily be able to deliver far better. Let competition in from the US carriers and we will see far better rates

@RogersHelps Is There A Outage In My Area, Because Internet Has Been Buggy And Goes In And Out. Please DM Me For More Info. Thanks 😊

@RogersHelps Is There A Outage In My Area, Becsuse Internet Has Been Buggy And Goes In And Out. Please DM Me For More Info. Thanks 😊

@Rogers @RogersHelps hi...fed up of calling/emails and following up regarding my number issues...please provide with a valid email for esclating concerns in Toronto region..

@RogersHelps Experiencing an internet outage at L6X3M9. Working from home today and need my internet connection. Everything was working fine until 30mins who. Reset my modem twice but that did not solve the issue. The @ symbol is no long lighting up either

@RogersHelps Its hit and miss. Sometimes it works others it doesnt. It's been an issue since October

@RogersHelps The phone seems to work for now but when attempting to sign in on my laptop and following the steps. After logging in ,It transfers me to a page asking me to purchase my subscription again

@RogersHelps It seems to only affect live games. And I've tried with data and multiple Wi-Fi sources with the same issue occuring

@RogersHelps That is correct. It's been an ongoing issue for the past month.

@RogersHelps I’m going out tomorrow to look for a new service. I’m sick and tired of this shit!!!!

@RogersHelps @___mryan Nope doesn’t work!!!! Tried it freakin so many times!!!! So over this stupid serivice!!!!!!!

@RogersHelps I unplugged the modem and plugged it back in for the third time. Seems to be back up. This service is inconsistent at best.

@RogersHelps no internet in my home. Once again your service is being questioned

@CBCNews if it's not you, than @Rogers please fix the issue on your end!

I guess customer loyalty means nothing to @Rogers. Thanks for nothing!

@freedomsupport You need service in more places because every time I go to a city up north or out of town it says “nationwide” or “no service” and that is a huge inconvenience when I left your competitor @Rogers because you offered a cheaper/affordable plan

@RogersHelps I keep getting voicemails with no content. My phone doesn’t ring but goes straight to voicemail. Been getting these voicemails 3-5 times a day for the past 3 or 4 days :(. Can’t block it because no caller ID (or even any call) registers. Help!!

@RogersHelps tried sending a DM. No reply. Any TV issues in Brampton

There has to be a proper communication going out to customers when you expect them to pay on time and provide such horrible service #rogers @Rogers @RogersMediaPR

@mccownchristina @FadooBobcat Can't wait for the next chapter. Sports talk radio will never be the same. #Legend #bobmccown it is the audience and @rogers loss.

@RogersHelps the customer service at the Great Lakes location really sucks today. #gooddaygonebad #poorcustomerservice #nothappy

@RogersHelps @GadgetGuard If I bought the phone and guard from you, you should have my pertinent info on account. My previous screen protector survived me falling down Mt. Kilimanjaro. But this one couldn't survive a kid.

@RogersHelps outage in McLaughlin and Harold in Brampton.

Hey @Bell @Bell_Support after calling your customer support to ask why m phone bill has gone up over $10 in the last 7 months they said nothing I have been a loyal #Mobility customer for over 15 it's time to switch to @rogers you clearly don't care about customers

@RogersHelps This is getting ridiculous. I wouldn't be as upset if my area only choice for service was Roger's because they are contracted, which in itself is an issue. We better be given credit for today

@RogersHelps can you give any update on inter issues in Brampton out most of the day. In checking with others the issue is not with us.

@RogersHelps new ignite box, firmware and numerous reboots and still poor to none internet in the house via wifi, hard wired seems to be ok. This is not the kinda service I wanted to pay for.

@davehalescanada @RogersHelps I still can’t believe you still deal with them....they have got to be the worst of them all...

@RogersHelps It would really help if someone can check out the Incident number I-1296894092 and listen to this HELPFUL call

. @RogersHelps is there network outage in Brampton I have had on and off network service all day

@RogersHelps my modem has continuously been losing internet connection, multiple times over the last week. Need to know if this issue is with my service or modem. Model# CGN3ACSMR

@RogersHelps Ok I’ve given this five months and the search function within the guide is awful. I would estimate that 60% of the time I get a message telling me to try again due to system issues.

@RogersHelps You guys must be crazy since your customer service hung up on me on purpose @RogersHelps @Rogers I chose @Bell since they have better customer service and not cheap.

This is my second day on the phone with @Rogers @RogersHelps trying to cancel my service and I’ve talked to multiple customer service agents. Pathetic

I wouldn’t recommend anyone to go with @Rogers @RogersHelps they are the worst customer service and lie about there service

@RogersHelps intenet 24/7 randomly keep getting "Internet not available" and "connection error" messages on my devices. I am very dissatisfied as a returning Rogers customer the reason why I had left for Bell is the same problem I am still experiencing almost 2years later.

@RogersHelps more issues in Brampton? No home phone, no cable, no internet It’s on and off on and off

@RogersHelps brilliant service I have no tv or internet and you said it was solved yesterday that’s why I pay $500 a month

@RogersHelps what is going on with the service in Brampton. It’s been 2 days now - on off on off on off

@fischer_theresa @Rogers @RogersHelps Yeah that’s the same time that mine went down

Anyone else’s @Rogers @RogersHelps internet and tv down? #rogers #downtime

@adoris14 @Rogers Two bags of mini chips and two cans of pop? WTF

@RogersHelps I'm having message sending fail on my phone. Does rogers have a problem? This is annoying...

@Rogers any issues in Brampton??? My cable is not working properly, half my channels aren’t coming in!

@RogersHelps is there service issues in Brampton? Half my channels aren’t working???

having the same issue @RogersHelps

So #WhatsTheDeal @Rogers @RogersHelps with the #Outage with all but your cell coverage? #NoHomePhone #NoCable #NoWifi not the first time!!! Having to #Hotspot with my phone so our small business can reach our customers!!! I’d say give us a call but...wait the phone isn’t working

@Rogers this is absolutely ridiculous. I have my home internet services and 3 phone plans which I’m gonna cancel and report/ file a legal complaint against your customer service team, who always hung up on me & the recent caller was somebody named Marco in the retention team.

@Rogers Home internet services plan is at 500mbps downloading speed, but I’m never getting more than 100mbps. In today’s visit, the diagnostic results came to 10-20mbps speed, and the technician said there’s a problem with the box outside your home & this can take 4-6 weeks.

this is not the type for the wifi to be acting up @rogers pls help

Working in tech, I’m used to services having status pages that customers can check for reported outages. Imagine my surprise when it took me 2 hours calling @Rogers @RogersHelps to even get an answer if there is an outage... during a crisis when internet is critical.

@rogers @rogershelps 3 straight days of internet issues in the evening hours. 7 phones calls. 1 service call that shouldn't have been booked. 2 maintenance tickets, the first one cleared because they claim they didn't have enough information, & the second one cleared (page 1)

@RogersHelps We keep losing internet. Streaming audio or video or internet call, then everything freezes or turns robotic sound. Then after a few minutes back... then again. Area code L3S. Issues for past 2-3 days.

@jayjayrub @Rogers @Bell @ROOTS @canadagoose My @Bell service has been doing mini drops all day everyday for the last week. Either the system can't handle the overload or they throttling the lines.

@BramaleaDD @RogersHelps @Rogers @fordnation @JustinTrudeau One issue is that cellular bandwidth is vastly more limited than broadband data. That surge in cellular data usage by lifting those data caps could cripple the networks.

@kellyelliottmcm I switched to @Rogers unlimited cell service for rural home Internet as it is reliable. Mind you until 2018 I had no #LTE in @GrowSouthgate

@MrsCopland @BramaleaDD @Rogers @Bell That is only for home internet. It doesn't apply to cellular data. One issue is that cellular bandwidth is vastly more limited than broadband data. That surge in cellular data usage by lifting those data caps could cripple the networks.

@jayjayrub @Rogers @Bell @ROOTS @canadagoose Service has gotten worse...and we were already battling that BEFORE this lockdown started.

Hey @RogersHelps! I need a 1-800 to discuss some Internet issues. I would like to talk directly to a representative. I cannot locate on your site.