Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2G, N2M, N2N, N2R, N2E, N2B, N2A and N2P.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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TV (21%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, New Hamburg, Cambridge, Waterloo, Baden and Breslau.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
TV | |
| New Hamburg |
TV | |
| Cambridge |
Internet | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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Wesley Crawford
(@Hipfan4ever) reported
from
Cambridge, Ontario
B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.
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Dave MacKay
(@dave_macadian) reported
from
Cambridge, Ontario
8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd
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Reg Martin
(@reg_martin) reported
from
Waterloo, Ontario
@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.
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M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Andy Wood
(@AndyCWood) reported
from
Waterloo, Ontario
@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Aiden Purcell
(@AidenPurcell) reported
from
Waterloo, Ontario
When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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kevin gangloff
(@glott77) reported
@CazzoMio1 @RogersHelps 8 1/2hrs of phone and hold home when I tried the address my rocket hub issue. Still no resolution and was told I had to call back yo get my refund since they couldn’t issue it before billing cycle ended!
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Katia
(@SuperKat01) reported
@RogersHelps It seems to keep playing. Thanks for your help. But that should be looked at.. disconnecting everytime a game is to be watched from the beginning is not very user friendly..
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The Third Shadow Minister of the Apocalypse
(@john_cross_) reported
And now the @Rogers @Sportsnet App doesn't work either. Good Jorb Ed, are you trying to get everyone to switch to @Bell?
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Kim Goggins
(@kgoggins) reported
@glott77 @RogersHelps You always seem to have trouble with Rogers! Terrible customer service!
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آفریدی
(@mhfaridi) reported
@Rogers @Fidomobile @chatrmobile Hello Rogers d situation of Iran is getting worse more and more. Any plan to extend this kind support?
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Kaffir Kanuck
(@Kaffir_Kanuck) reported
@anunsafespace @RogersHelps I would've had the guy do the complete account set up, and just about when you're ready to give the voice ack, just tell them to first cancel your existing account. I expect you'll get the reduced rate offered for 6 Mo but don't settle for anything less than a hr.
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kevin gangloff
(@glott77) reported
@scarboroking @RogersHelps Love when this happens. Same with me with our Rocket Hub. Had to explain and start over several times. Nobody takes ownership of issues.
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Ron Shuttleworth
(@resthink) reported
@Rogers internet down again. several dozen times since July. Third world service. @JustinTrudeau you want to protect these fools from competition? @PierrePoilievre fix this.
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Kimmy GGM
(@kimmyggm) reported
@RogersHelps We contacted you at 8:45a and were told you were having signal issues in our neighbourhood. My sister, 20 km away, experienced it too. I will be reaching out tomorrow if/when it continues.
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Cam Mellick
(@mellickc) reported
@Sportsnet @Rogers @DavidAmber Fix your damn screen flickering during the leaf games, was the same last game!! Unwatchable