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Rogers outages and service status in Kitchener, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Apr 29, 6:10 PM EDT.
  • 70% Internet (70%)
  • 17% TV (17%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Kitchener come from postal codes N2N , N2E , N2M , N2G , N2B and N2H .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, and Ayr.

CityProblem TypeReport Time
Kitchener TV 1 day ago
Waterloo Internet 2 days ago
Kitchener TV 2 days ago
Waterloo Phone 5 days ago
Kitchener Internet 6 days ago
Cambridge Internet 6 days ago

Nearby cities with recent reports

Waterloo

2 recent signals

2 days ago
Cambridge

1 recent signals

6 days ago

Community Discussion

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • Douges60
    Douges (@Douges60) reported from Cambridge, Ontario

    @Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • wdelves
    Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • kevin_maltby
    Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • JoshBroderick17
    Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • GurpartapSS
    Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • kaylacforget_
    KaylaChristina (@kaylacforget_) reported from Kitchener, Ontario

    For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃

  • m4middle
    Meaghan M (@m4middle) reported from Lakeshore Village, Ontario

    @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • canadaimmigrate
    Amir Ismail & Associates (AIA) (@canadaimmigrate) reported from Cambridge, Ontario

    Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • alexanderupert
    🇲🇽🇨🇦Alex Rupert (@alexanderupert) reported

    @CTVNews @Rogers packages won't go down in prices. Truly a greedy bunch

  • farmloaner
    Chris (@farmloaner) reported

    @Rogers ruining the birthday. Can’t watch @tigershockey or @EdmontonOilers due to a service interruption. Lots of upset hockey fans in Medicine Hat tonight!

  • Rivirunthecity
    LastRealOneLeft (@Rivirunthecity) reported

    @Rogers I just want to buy internet, you just want me to have to contact support then they just try to force me to a sales team when i ask to just put my order in they cancel the chat.... holy **** im so done

  • KyloTango
    Kyle Wildi (@KyloTango) reported

    @RogersHelps can’t log into xfinity app on Apple TV for several days now. How long will the service be down?

  • missthe80s33
    Riley Deck (@missthe80s33) reported

    @RogersHelps I have a recorded screen conversation with a woman named Alice from Shaw west, she is laughing at me having to pay the early cancelation fees. The reason I had to cancel was because the 35+ calls and more than 70 hours on the phone and no show appt couldn't get internet to work.

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @Rogers is laying off half its employees. Does that mean that we’ll be on hold for 2-3 hours to speak to customer service or technical support, since it takes over an hour now! They don’t properly service their customers now? #really

  • kapital_kat
    KapitalKat🇨🇦 (@kapital_kat) reported

    So Rogers is going to lower their prices now, right? Right?? Half the employees and NOT lower their prices? Horrible blasphemy bullshit @Rogers #cancelyouraccount

  • princepahwa2
    Prince Pahwa (@princepahwa2) reported

    @Rogers Why your 1.5Gbps Home Internet plan acts like dialup modem during days. Is it because you don’t care about CSAT or overleveraging infra or both. And play safe under the safety blanket of T&Cs.Come June 26 and I will switch the service.

  • hollie__pollard
    Hollie Pollard (@hollie__pollard) reported

    I worked for @Rogers for 3 years. In 3 years I got one 10 cent raise. My starting salary minimum wage. All it call centers start at minimum wage. Now they are choosing buyouts to save more money. I have watched their hiring and firing policies for a decade and have come to the conculsion that Rogers is one of the worst employers in Canada.

  • dcbreen27
    Dan (@dcbreen27) reported

    @RogersHelps I’ve been a Rogers customer for 30 years…I don’t think a phone call with a REAL person to resolve this is an unreasonable request.