Rogers outages and service status in Kitchener, Ontario

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Rogers generated 3 outage signals in the last 24 hours around Kitchener, including 3 direct reports.
The most common problems reported in this area mention Internet, TV, and E-mail.
The most recent signal from this area was received Apr 25, 7:07 PM EDT.

Internet (74%)
TV (9%)
E-mail (4%)
Total Blackout (4%)
Wi-fi (4%)
Phone (4%)

The latest reports from users having issues in Kitchener come from postal codes N2E , N2M , N2N , N2G , N2H , N2B and N2C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Kitchener	Baseline
Apr 25, 3:40 AM EDT	0	0	0
Apr 25, 4:00 AM EDT	0	0	0
Apr 25, 4:20 AM EDT	0	0	0
Apr 25, 4:40 AM EDT	0	0	0
Apr 25, 5:00 AM EDT	0	0	0
Apr 25, 5:20 AM EDT	0	0	0
Apr 25, 5:40 AM EDT	0	0	0
Apr 25, 6:00 AM EDT	0	0	0
Apr 25, 6:20 AM EDT	0	0	0
Apr 25, 6:40 AM EDT	0	0	0
Apr 25, 7:00 AM EDT	0	0	0
Apr 25, 7:20 AM EDT	0	0	0
Apr 25, 7:40 AM EDT	0	0	0
Apr 25, 8:00 AM EDT	0	0	0
Apr 25, 8:20 AM EDT	0	0	0
Apr 25, 8:40 AM EDT	0	0	0
Apr 25, 9:00 AM EDT	0	0	0
Apr 25, 9:20 AM EDT	0	0	0
Apr 25, 9:40 AM EDT	0	0	0
Apr 25, 10:00 AM EDT	0	0	0
Apr 25, 10:20 AM EDT	0	0	0
Apr 25, 10:40 AM EDT	0	0	0
Apr 25, 11:00 AM EDT	0	0	0
Apr 25, 11:20 AM EDT	0	0	0
Apr 25, 11:40 AM EDT	0	0	0
Apr 25, 12:00 PM EDT	0	0	0
Apr 25, 12:20 PM EDT	0	0	0
Apr 25, 12:40 PM EDT	0	0	0
Apr 25, 1:00 PM EDT	0	0	0
Apr 25, 1:20 PM EDT	0	0	0
Apr 25, 1:40 PM EDT	0	0	0
Apr 25, 2:00 PM EDT	0	0	0
Apr 25, 2:20 PM EDT	0	0	0
Apr 25, 2:40 PM EDT	0	0	0
Apr 25, 3:00 PM EDT	0	0	0
Apr 25, 3:20 PM EDT	0	0	0
Apr 25, 3:40 PM EDT	0	0	0
Apr 25, 4:00 PM EDT	0	0	0
Apr 25, 4:20 PM EDT	0	0	0
Apr 25, 4:40 PM EDT	0	0	0
Apr 25, 5:00 PM EDT	0	0	0
Apr 25, 5:20 PM EDT	0	0	0
Apr 25, 5:40 PM EDT	0	0	0
Apr 25, 6:00 PM EDT	0	0	0
Apr 25, 6:20 PM EDT	0	0	0
Apr 25, 6:40 PM EDT	0	0	0
Apr 25, 7:00 PM EDT	0	0	0
Apr 25, 7:20 PM EDT	0	0	0
Apr 25, 7:40 PM EDT	0	0	0
Apr 25, 8:00 PM EDT	0	0	0
Apr 25, 8:20 PM EDT	0	0	0
Apr 25, 8:40 PM EDT	0	0	0
Apr 25, 9:00 PM EDT	0	0	0
Apr 25, 9:20 PM EDT	0	0	0
Apr 25, 9:40 PM EDT	0	0	0
Apr 25, 10:00 PM EDT	0	0	0
Apr 25, 10:20 PM EDT	0	0	0
Apr 25, 10:40 PM EDT	0	0	0
Apr 25, 11:00 PM EDT	0	0	0
Apr 25, 11:20 PM EDT	0	0	0
Apr 25, 11:40 PM EDT	0	0	0
Apr 26, 12:00 AM EDT	0	0	0
Apr 26, 12:20 AM EDT	0	0	0
Apr 26, 12:40 AM EDT	0	0	0
Apr 26, 1:00 AM EDT	0	0	0
Apr 26, 1:20 AM EDT	0	0	0
Apr 26, 1:40 AM EDT	0	0	0
Apr 26, 2:00 AM EDT	0	0	0
Apr 26, 2:20 AM EDT	0	0	0
Apr 26, 2:40 AM EDT	0	0	0
Apr 26, 3:00 AM EDT	0	0	0
Apr 26, 3:20 AM EDT	0	0	0
Apr 26, 3:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener, Cambridge, and Ayr.

City	Problem Type	Report Time
Waterloo	Phone	9 hours ago
Kitchener	Internet	16 hours ago
Cambridge	Internet	19 hours ago
Cambridge	Internet	4 days ago
Kitchener	TV	5 days ago
Cambridge	Internet	7 days ago

Nearby cities with recent reports

Cambridge

2 recent signals

19 hours ago

Waterloo

1 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

M. Pocaterra (@MPocaterra1) reported 4 minutes ago from Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
Dan (@NothingworksDan) reported 7 minutes ago from Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
Karyn Hynes (@karynhynes) reported 11 minutes ago from Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
Tim Armstrong (@TimJArmstrong) reported 18 minutes ago from Cambridge, Ontario
Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
Elaine (@Laineygirl) reported 20 minutes ago from Woolwich, Ontario
@babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.
Ron M (@CanadianMakerpr) reported 21 minutes ago from Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
Karl Zenith Nieva (@TheKarltopia) reported 22 minutes ago from Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
Brendan J Byrne (@13Byrne) reported 22 minutes ago from Cambridge, Ontario
@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks
Chad R. Smith (@thechadrsmith) reported 23 minutes ago from Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
Chad R. Smith (@TheGospelOfChad) reported 31 minutes ago from Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
Karen Schieck🇨🇦 (@SchieckKaren) reported 35 minutes ago from Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
Greg Smith (@TheJarraCanuck) reported 42 minutes ago from Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
Paul Ingram (@Checkguy2000) reported 43 minutes ago from Kitchener, Ontario
@Rogers no tv for last half hour! Is ignite down? All channels
Craig Campbell (@craiger_c) reported 43 minutes ago from Waterloo, Ontario
@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
Levis Becker (@LevisBecker) reported 43 minutes ago from Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
M (@Toyotasrgr8cars) reported 48 minutes ago from Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
Loren Padelford (@LorenPadelford) reported 52 minutes ago from Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
Richard M. (@Richard_Miles68) reported 55 minutes ago from Cambridge, Ontario
@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
Andy Wood (@AndyCWood) reported 55 minutes ago from Waterloo, Ontario
@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
S.Coghlin (@scoghlin) reported 57 minutes ago from Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Abhijeet Haldar 🇨🇦 (@Abhijee14150265) reported 4 minutes ago
@Rogers Thank you and it's Vancouver specific problem? Isn't Roger supposed to be better in Canada. As I stated once I enter seattle I get 100% coverage but never in Vancouver
Peter Young (@cy686phtsl) reported 4 minutes ago
@RogersHelps Hi, I am writing to report an unauthorized change made to my account today. Earlier today, I called Rogers customer service to inquire about a temporary suspension for my wireless internet service.
Pucker Toolman (@puckertoolman) reported 5 minutes ago
@Jerry11Sky @Canucks @Rogers He's awful
Ex boyfriend🤽🏽‍♂️ (@corbykafui) reported 12 minutes ago
@RogersHelps as a rep from rogers shouldn’t you be the one facilitating something like that after a customer has told you he reached out 4 times and nothing was done. You see why i say you guys don’t reward loyalty
LashkarMahdi 🎒 (@LashkarMahdi) reported 17 minutes ago
@RogersHelps Rogers support standard is going down day by say. Yesterday was on phone for 40 mins and no response, even now was on phone wait for for last 20 mins no response. Looks need to move out from Rogers.
A very Unbiased Leaf Fan (@PhilSwifty2) reported 18 minutes ago
@MapleLeafs @Rogers This franchise, these players, and the people all within don’t deserve a class act like Joe and all the fan support. 44 years and couldn’t provide a cup call or anything relatively close. One of the most wealthy organizations ran as a clown show for a majority of it. Embarrassing
eash (@Ronnie2Kaapp) reported 19 minutes ago
@sockmoments @Rogers @JaysCare Like I’m actually considering not even buying tickets for the 27th anymore this **** is insane. Shouldn’t have to lineup at 1:30 for a 7 pm game bc they can’t order an extra 10-15k jerseys even
lori (@Stargazer600) reported 21 minutes ago
@RogersHelps @notVERYhappy26 Fix your phone number cant get threw
Aileen O (@AileenMAO) reported 21 minutes ago
@RogersHelps @Sportsnet the unhelpful tech support just yold me "if you want to watch the complete game, record it". THEN WHAT IS THE POINT OF HAVING THE GAMES "ON DEMAND"? It is WILDLY false to advertise, and have people pay for, cable packages that include "on demand" replays of nhl games
Tammy 💪🇨🇦🇺🇦💪 (@Tammyocanada) reported 23 minutes ago
@CaptainDick12 @Rogers Oh I agree with you. They suck so bad!