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Rogers outages and service status in Kitchener, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Aug 13, 7:11 PM EDT.
  • 47% Internet (47%)
  • 26% TV (26%)
  • 16% Wi-fi (16%)
  • 11% Total Blackout (11%)

The latest reports from users having issues in Kitchener come from postal codes N2M , N2H , N2N , N2P , N2E , N2B and N2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.

CityProblem TypeReport Time
Kitchener Wi-fi 2 days ago
Kitchener Internet 3 days ago
Cambridge Internet 4 days ago
Kitchener Internet 4 days ago
Kitchener Internet 7 days ago
Cambridge Wi-fi 7 days ago

Nearby cities with recent reports

Cambridge

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps can you confirm the problem with internet at N1R?

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • Jenn_Passy
    Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario

    @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • diva701
    Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • JoshBroderick17
    Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • jennmet9
    Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • thiagoneres
    Thiago Neres (@thiagoneres) reported from Kitchener, Ontario

    @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • 13Byrne
    Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianOakely
    Darren Gudmundson (@BrianOakely) reported

    jfc, Trying to use KooDoo, which wasn't bad before I went over to @rogers. KooDoo just tried to use my date of birth. I never gave them that. Without my consent, they just plucked it off my Driver's Licence. Look like I'm going to be without a phone. Canada!

  • Blacktop_Cowboy
    Blacktop Cowboy (@Blacktop_Cowboy) reported

    @GunGnome @Rogers I have the same problem, except I'll be in the middle of town and it happens

  • 1CanadianPilot
    SHANNON (@1CanadianPilot) reported

    @AtomicSh0cker @GunGnome @Rogers Also there is the storm factor but crazy how it never keeps snow on it. Like... witchcraft. Lol

  • bushcrafter79
    Phat Tony™ 🥩 (@bushcrafter79) reported

    @GunGnome @resolutepest @Rogers Same in Ontario with Bell. 5 bars of LTE or 5G and not reception or internet. No service middle of town and even within sight of a cell tower. Not all the time but alot of the time

  • MSpady67
    MSpads (@MSpady67) reported

    @RogersHelps I have been on the phone trying to add a package for my mom’s TV service. Total incompetence. So frustrating. How is Roger’s in business still with the garbage support? Im trying to make money for them. Clown show.

  • DontBlameRyan13
    Ryan ❤️‍🔥 ⸆⸉ 🇨🇦 (@DontBlameRyan13) reported

    @mmabrey1 @rogers stop being useless and help her

  • robertojames192
    James (@robertojames192) reported

    @Rogers Im a Rogers customer, why is the Golf Channel feed acting up... live golf "skipping". Please fix.

  • EMTGuy
    EMTGuy 🇨🇦 (@EMTGuy) reported

    @TerryMac2 @Rogers Threaten to cancel…they’ll transfer you to someone else…threaten to cancel again….they’ll transfer you to someone who can actually help

  • FerronRay11491
    Ray Ferron (@FerronRay11491) reported

    @belle_levesque @Rogers Don't get me started with those *******. We moved to Panama in December and they're still trying to get money from me. Told them to come down and try to get it.

  • h_n_z
    erich heinz rigonan (@h_n_z) reported

    @ClaytonYates17 @BenLypka @Rogers Why is it anyone else’s responsibility to help pivot out of a dying medium?