Rogers outages and service status in Kitchener, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Kitchener, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 17, 2:03 PM EDT.
- Internet (74%)
- TV (17%)
- E-mail (4%)
- Phone (4%)
The latest reports from users having issues in Kitchener come from postal codes N2E , N2M , N2P , N2G , N3A and N2N .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Rogers
Rogers is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 10 hours ago |
|
Cambridge
|
Internet | 1 day ago |
|
Kitchener
|
Internet | 4 days ago |
|
Kitchener
|
TV | 4 days ago |
|
Kitchener
|
Internet | 4 days ago |
|
Kitchener
|
Internet | 5 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Allan Thompson (@gastropod225061) reported from Kitchener, OntarioI'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Ron M (@CanadianMakerpr) reported from Cambridge, Ontario@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, OntarioAnyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Caroline Wolff (@diva701) reported from Kitchener, Ontario@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Aiden Purcell (@AidenPurcell) reported from Waterloo, OntarioWhen you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Gavy (@GurpartapSS) reported from Kitchener, Ontario@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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Craig Campbell (@craiger_c) reported from Waterloo, Ontario@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
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dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Darren Dempsey (@darrendempsey73) reported from Cambridge, OntarioI'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioI’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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S.Coghlin (@scoghlin) reported from Kitchener, OntarioHi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Reg Martin (@reg_martin) reported from Waterloo, Ontario@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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Joshua Broderick (@JoshBroderick17) reported from Kitchener, OntarioThanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps Ive contacted you dozens of times and no help actually all transcripts being downloaded and documented
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danishh (@thereal_danishh) reported@RogersHelps cable Internet and mobile data down in South Ottawa. Outage map shows nothing. Thankfully my work phone is Bell so I can send this message. Any ETA on service resumption?
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Mamma Bear🇨🇦 (@islgalwrites) reported@ChemicalHolly @Rogers In my experience dealing with Shaw was far superior than Telus. Now having to deal with Rogers for an issue it was hell. Gaslighting, trouble understanding and speaking English. Escalation leading nowhere. This take over did them no favours in my opinion.
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Smaug is Bored at the Smörgåsbord (@smaugizbored) reported@RogersHelps @tobi Bro: Runs the biggest tech company Canada has ever seen (and might ever see) Prajeet running the support account in Punjab: "saaar have you tried turning it off and on again?"
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Ron McNeil (@DzynrRon) reported@Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps It was cancelled oct 12. My numbers were ported to bell then every month after i kept being charged for 2 lines.I called in November to cancel the account. They never did as well left the lines going and kept charging me. Go into account you can see the lines have never been used
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MM (@mmahajan2019) reported@Rogers Your customer service has gone downhill and bricking the worst in Canada. I have been trying to place a move request but multiple 1 hour long calls and holds I am giving up. Looks like I need to go to someone else
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diy 🇨🇦 (@cwrb) reported@MacDoug1 @RogersHelps if you have Bell, why did you order Rogers? can you start a Reddit post describing this problem?
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White Morpheus (@_slime_man) reported@RogersHelps Following these steps didn't seem to fix the issues on my phone or my friend's phone, which is funny cause that would lead me to believe there's a service disruption that isn't listed on your website. Some transparency would be good on that imo
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Lily_lou-mom (@tford1494) reported@RogersHelps It won't fix on app