Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2M, N2A, N2E, N2H, N2C, N2R and N2B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener, Cambridge, Breslau and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo |
Internet | |
| Kitchener |
Phone | |
| Kitchener |
Internet | |
| Kitchener |
Total Blackout | |
| Cambridge |
Internet | |
| Kitchener |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed
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Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Will D
(@wdelves) reported
from
Wilmot Centre, Ontario
@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
@Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
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Debbie Holland
(@DebbieH039) reported
from
Cambridge, Ontario
Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Greg Cook 🇨🇦
(@GregnKW) reported
from
Kitchener, Ontario
@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.
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Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Debbie Holland
(@DebbieH039) reported
from
Cambridge, Ontario
Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.
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Paul Ingram
(@Checkguy2000) reported
from
Kitchener, Ontario
@Rogers no tv for last half hour! Is ignite down? All channels
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Wilson
(@LeadbySoul) reported
@Rogers @RogersHelps I have now called 4 times, plus attempted chat once. I've been dropped, transferred without success, put back in the queue instead of on hold with the rep, given a number to call for customer care only it wasn't care it was tech support. Problem still unresolved!
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SNoopyDOGG
(@jaz62912209) reported
@Rogers has the WORST costumer service I have ever dealt with. I’ve been 7 hours trying to talk with someone about why we’re being charged for two accounts and so far I’ve been hung up on twice and disconnected from the online chat service 3 times. Finally got
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memDesigns
(@memdesigns) reported
@RogersHelps if I don't hear that you are taking the constant outages on my street seriously, and fixing this, by the end of today, I will be a FORMER Roger's customer along with all neighbors! This is ridiculous.
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account)
(@big_fan2019) reported
@takeETSalert we need better cell service in underground LRT stations I’m with @RogersHelps and I never have cell service in underground stations
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George T. Probst 🦈
(@GeorgeProbst) reported
@Dave_Sandford @Rogers @RogersHelps Yeesh. That's bad.
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Sue Luft
(@luftse) reported
@RogersHelps went to local Rogers store to try and exchange the old box to be told that stores no longer carry equipment and Tech Support had to be contacted...good luck with that!! Customer does without cable until Tech Supp can ship new equip. Customer service at it's best! HA!
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John Craig
(@johncolincraig) reported
@RogersHelps Rebooted the cable box connected to the tv and the issue cleared up.
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Adam AJ Moore
(@ADooMMeaR) reported
@JerryJStamp @Rogers Never saw the ad, but I fully support your desire to not support Rogers. You should support them even less so, for me.
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Mark McCarthy
(@MarkMcC20911760) reported
@AreOhEssEyeEe @Rogers I called to complain about an issue with Rogers once and the agent on the phone told me they had no way to get a hold of me to address the issue. At the time they had my home phone, cell, cable and internet…..but they had no way to get a hold of me! Calling them is awful @Rogers
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Sue Luft
(@luftse) reported
@RogersHelps I have sent DM to RogersHelps but not getting anywhere. We have had an ongoing issue, over a month with the cable at my Mom's house. She's got a legacy Cable TV service and as she's 90 she does not want anything more than that. I need someone to contact me ASAP!