Rogers outages and service status in Kitchener, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 19, 7:28 AM EDT.
- Internet (39%)
- TV (33%)
- Wi-fi (17%)
- Total Blackout (11%)
The latest reports from users having issues in Kitchener come from postal codes N2H , N2M , N2N , N2P , N2E and N2B .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Rogers
Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
TV | 1 day ago |
|
Waterloo
|
Internet | 2 days ago |
|
Cambridge
|
Internet | 2 days ago |
|
Kitchener
|
Wi-fi | 7 days ago |
|
Kitchener
|
Internet | 8 days ago |
|
Cambridge
|
Internet | 9 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario@RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.
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Joshua Broderick (@JoshBroderick17) reported from Kitchener, OntarioThanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
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Gavy (@GurpartapSS) reported from Kitchener, Ontario@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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Reg Martin (@reg_martin) reported from Waterloo, Ontario@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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KaylaChristina (@kaylacforget_) reported from Kitchener, OntarioFor the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃
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Craig Campbell (@craiger_c) reported from Waterloo, Ontario@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
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Ron M (@CanadianMakerpr) reported from Cambridge, Ontario@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Amir Ismail & Associates (AIA) (@canadaimmigrate) reported from Cambridge, OntarioRogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers
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dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Darren Dempsey (@darrendempsey73) reported from Cambridge, OntarioI'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet
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EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario@rogers no home internet service in Waterloo
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioI’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioWhy can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioClosing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.
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S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?
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Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🥌 Curling Fan (@CurlingFan22) reported@d2thethomas @JustMeJamie64 @Rogers Ha! Been there, done that. The store staff will tell you they can’t help you and hand you their phone to use to call the call centre
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stella vellani (@StellaVellani) reported@JustMeJamie64 @Rogers Even Banks have customers services in other countries I guess it’s cheaper for them ? not to discriminate but I am paying for a service in Canada I would like them to employ Canadians
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krukru137 (@krukru_137) reported@RogersHelps I have been trying for 3 days to reach customer support. The recording on every occasion indicated that Rogers is very busy and to try calling back again. This is not customer supports. It is impossible to speak to a live agent. Please help!!
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Menna (@marmisto) reported@JustMeJamie64 @Rogers I called for tech support, talked to a gentleman who spoke decent English with a semi-heavy accent, however the other gentleman in the background weren’t speaking English at all. I asked what all the background noise was and he said he was driving, using a car phone. 😭
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Gry Phyn (@LGBMike) reported@JustMeJamie64 @Rogers Used to work in call centre's and I can answer this. Lower wages. Cheaper to have phone support in countries that pay WAY LESS THAN CANADA. 2/hour in many places.
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Just me - Jamie (@JustMeJamie64) reported@RealKingiman @Rogers What does that have to do with it? The fact that to deal with a “Canadian” issue I was speaking with someone from another country. Rogers should be investing more in Canada with more Canadian call centers.
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Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported@JustMeJamie64 @Rogers They have fired most of their Canadian staff and outsourced overseas! It’s horrible now; cut back customer service, IT help and hours! It’s awful! @Rogers I wish there was an all Canadian company I could give my business to!
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Rob Rock (@TheRobertRock) reported@JustMeJamie64 @Rogers Because we want cheap prices And because of stupid economic practices we've raised the minimum wage too high to sustain entry level positions like call centers. If we want Canadian call center agents we need to pay call center wages not inflated minimums that destroy the economy
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Jamie L. (@xPISTOLx_cdn) reported@JustMeJamie64 @Rogers Money... The average minimum wage in Canada is $17.06/hr Ca. Morocco - $2.68/hr Ca. It isn't about "Quality of Service"... It's about "Quantity of Shareholder Dividends" and "Quantity of Executive Bonuses"
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pledgeboyisqb1 (@pledgeboymob) reported@EdmontonOilers @Rogers not bad