Rogers

Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Kitchener come from postal codes N2A, N2M, N2R, N2H, N2C, N2N, N2E and N2B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/15/2026 12:35

January 15: Problems at Rogers

Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge TV
CanadaCambridge Total Blackout
CanadaKitchener TV
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • kevin_maltby Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • dave_macadian Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • WesGallant wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • CanadianMakerpr Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • diva701 Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • Hipfan4ever Wesley Crawford (@Hipfan4ever) reported from Cambridge, Ontario

    B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

  • AndyCWood Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • SchieckKaren Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • Toyotasrgr8cars M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • reg_martin Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • rhynorob Robert Rhynold (@rhynorob) reported

    @RogersHelps any update on internet service in Mooneys Bay area ottawa. Been down since Friday. Cable tv service spotty.

  • lalani_safina SAFINA LALANI (@lalani_safina) reported

    Hey @RogersHelps what on the end of earth & back over is wrong? Trying to watch the critical NFL @Chiefs v @Bengals game. I keep getting intermittent black flashes. Need this fixed now. Called Rogers - got tix num - 24 hr at least b4 sm1 attends to it. Srsly? Fix it! Fix it now.

  • melissssarr Mel (@melissssarr) reported

    I get an email from @Rogers a couple days ago saying they are giving me faster Internet.. and today my Internet is down. 2 hours and counting. Bullshit.

  • lalani_safina SAFINA LALANI (@lalani_safina) reported

    Hey @RogersHelps what on the end of earth & back over is wrong? Trying to watch the critical NFL Chiefs v Bengals game. I keep getting intermittent black flashes. Need this fixed now. Called Rogers - got tix num - 24 hr at least b4 sm1 attends to it. Srsly? Fix it! Fix it now.

  • JohnBoo15436691 John Booth (@JohnBoo15436691) reported

    @RogersHelps . No tv or internet all day. No change now that Toronto's problem resolved. DM'd 3 hrs ago. No Chat yet Can't even access MyAccount to check local status. I was transfered to Live Chat 2 hrs ago. No chat there either. Not very impressive. #rogersdoesnthelp

  • vinodhdhamodhar Vin🇨🇦 (@vinodhdhamodhar) reported

    @Bell what a terrible service!!! It's not even my second billing cycle, my Internet has been interrupted TWICE ALREADY!!!! Terrible terrible to say the least. Can't wait to get back to @Rogers at least it works!!!!

  • amandeep_uppal Aman Singh (@amandeep_uppal) reported

    @Rogers @RogerHelps I have found a big issue in your network. I will try to explain that in the following tweets. You guys should offer me atleast life time free subscriptions :) 1/n

  • pradeepashinoj Pradeepa Shinoj (@pradeepashinoj) reported

    I1961534937 - Ticket raised. How pathetic is your service. Too much wait period to cancel the internet services which was promised as 1GB but 300MB data rendered. 2 months free service told by Agent but 1st month bill posted. cancel immd. @RogersHelps

  • theyodos YODO Gaming (@theyodos) reported

    @Rogers @RogersHelps My area has had no internet for 2 days and still no word of what is wrong. Once again another outage with no communication

  • LGrayMc LGray (@LGrayMc) reported

    @RogersHelps Service is down again. Hoping to continue DM conversation.