Rogers outages and service status in Kitchener, Ontario
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Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around Kitchener, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 20, 4:45 PM EDT.
- Internet (52%)
- TV (22%)
- Total Blackout (13%)
- Phone (9%)
- E-mail (4%)
The latest reports from users having issues in Kitchener come from postal codes N2M , N2A , N2E , N2G , N2P , N2H and N2N .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Internet | 3 hours ago |
|
Kitchener
|
Internet | 11 hours ago |
|
Waterloo
|
Internet | 23 hours ago |
|
Kitchener
|
TV | 4 days ago |
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Kitchener
|
Internet | 4 days ago |
|
Kitchener
|
TV | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Thiago Neres (@thiagoneres) reported from Kitchener, Ontario@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, OntarioHey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario@rogers no home internet service in Waterloo
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Andy Wood (@AndyCWood) reported from Waterloo, Ontario@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario@Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .
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Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, OntarioAnyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario@Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.
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S.Coghlin (@scoghlin) reported from Kitchener, OntarioHi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Allan Thompson (@gastropod225061) reported from Kitchener, Ontario@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
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S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?
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Dave MacKay (@dave_macadian) reported from Cambridge, Ontario8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Michelle Radman (@mishyme) reported from Kitchener, OntarioOh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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M (@Toyotasrgr8cars) reported from Kitchener, Ontario@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioI’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Angela F. (@RRCCowner) reported@Rogers You guys manage Fido. Go ask Terrie Tweedle. He will like this one. I use @FidoSolutions I need two phones and the weirdest payment arrangement ever I’m about to be in the news. I know. It’s ********, clutch your pearls. It’s medical and I’m an awesome person totally worthy of some support from awesome companies. Nice pearls. I need a month to pay my phone bill. TLDR Long story. Whistleblower gets fake donation that locks up my bank account from the GoFundMe. Has Parkinson’s so didn’t renew my DL. need ID to unlock bank account Oh. So not so long. Got ID but receipt from service BC isn’t enough. We need the actual ID so with my banking world disabled I’m kinda stuck. I’ll pay it but I need time to get ID. The phone thing? I hate seeing Brad frustrated because it refuses to hold a charge unless it’s perfect. Right charger. Right pressure on charger by hanging it. Waiting all night and it still has 11%. I’m new at this. But I’m all about justice. Nice to meet you.
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susan🌴🇨🇦🇬🇧 (@feb0219) reported@RogersHelps Good morning, I am still trying to get through to arrange a move. I called right at 9am this morning. After on hold for 2 hours and 11 minutes, they told me to hang up and try again!! How is it possible I could not have my call answered when calling at 9am???
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John Tucci (@john_tucci) reported@RogersHelps I’ve been on hold with technical support for over an hour. How is this acceptable? For the last three days, we would call and the system would tell us that they were too busy and just hang up. Your billing should be based on responsiveness to issues.
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Blk Orchid (she/her/they) (@iamblkorchid) reported@chatrmobile @Rogers get your **** together! Why is it that I'm having technical issues with my phone and I can't even get to talk to a real person about it cause you have no customer service dept anymore, for years now. Ridiculous!
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Chris P Bacon (@pozpiggy86) reportedWell... @Rogers promised me that my shanty temp line running over my front lawn would be buried in 4 - 6 weeks. It has now been 9 weeks, and still no sign that the line is going to be buried. I'm starting to regret being a Rogers customer
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JustJonny5 (@JustJonny5) reported@RogersHelps The Open is not being shown on golf channel in Winnipeg (Shaw/Rogers cable). Please fix the feed.
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John Tucci (@john_tucci) reported@RogersHelps I should have never switched from Bell Fibe. Sometimes it’s not worth saving a few bucks to get an inferior product. The salesperson that came to my door assured me that Rogers had upgraded their product. Obviously that’s bull$hit
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gizem şahin (@0bl0mov) reported@RogersHelps I moved from ON to BC. Representative opened a new account and said that I should close my old account. but I can't reach any way. Stores don't help, I connect support chat, but they don't take any action, I can't reach them by phone. What a terrible service this is
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NewOrder69 (@OrderNew69) reportedWTF @Rogers why is my internet down for a whole hour get your **** together and fix it!
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Curtis Tomiuk (@TomiukCurtis) reportedOn the phone with @Rogers for over 30 minutes trying to figure out wtf the British open isn’t on my tv. What an absolute screw up ONCE AGAIN! Can the @CRTCeng help us out with this bullshit?