Rogers

Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2M, N2C, N2A, N2N, N2P, N2H, N2R and N2E.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/24/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo TV
CanadaKitchener E-mail
CanadaKitchener TV
CanadaKitchener E-mail
CanadaWaterloo Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • wdelves Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • MedicRichard Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • SyedTariqQadri S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • Checkguy2000 Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • SamClairmont91 Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • jiminthecage engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

  • DGibs Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • adamed @adamed@mastodon.online (@adamed) reported

    Hey @RogersHelps, What's up. I've been waiting for service for a long time

  • Blair2point0 Blair Anderson (@Blair2point0) reported

    @RogersHelps @CanadianRoslin Hopefully it’s back up??? You mean you don’t know? How useless are you? Seriously??? Markham internet and tv has been down for 6 hours at least and you do nothing to help us or give us any satisfaction every single time this happens (which is far too often)! Guess I’m leaving!

  • preshinyl Harish Gupta (@preshinyl) reported

    @mdmtorrente @Rogers Tweeting is not the solution now but however I gat your back on this you gat evidence?? Run to Mac_bowell On Instagram

  • AaronCl58002559 Aaron Clarke (@AaronCl58002559) reported

    @RogersHelps Have no wifi or tv at the moment please fix it

  • GodinhoJerry Jerry Godinho (@GodinhoJerry) reported

    @RogersHelps pls help I am having internet issues the link you sent does not work i sent a message

  • AaronCl58002559 Aaron Clarke (@AaronCl58002559) reported

    @RogersHelps Outage in Newfoundland !!!

  • GamerMelly Melissa (@GamerMelly) reported

    @RogersHelps Over an hour wait to speak to a customer service rep. This is ridiculous. But no trouble upping our service charges even though it's clearly not going in to hiring enough employees to adequately run your business.

  • canadiandrea andrea (@canadiandrea) reported

    @Bell_Support To put a bow on this, Bell is unwilling to provide a customer support phone number to long time investor or anybody actually, that won’t land in a country with **** fighting animals crowing/vocalizing in the background of the support call. @RogersHelps save me

  • MrRamanBedi RB (@MrRamanBedi) reported

    @ReportRogers @Rogers Rogers internet service isn’t reliable any longer.

  • mikedemers68 Mike Demers (@mikedemers68) reported

    @RogersHelps @Rogers This has been ongoing since Feb 12. Several streets. Happens daily. No ignite tv internet or phone. Dozens of hours on chat/phone and techs at the house. You text saying the issue may be resolved as we were unable to pinpoint the cause of it. Now what?