Rogers outages and service status in Kitchener, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and TV.
- The most recent signal from this area was received Sep 11, 8:40 AM EDT.
- Internet (74%)
- E-mail (11%)
- TV (11%)
- Phone (5%)
The latest reports from users having issues in Kitchener come from postal codes N3A , N2H , N2E , N2G , N2A and N2M .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo
|
Internet | 4 days ago |
|
Kitchener
|
Internet | 4 days ago |
|
Cambridge
|
Internet | 4 days ago |
|
Kitchener
|
Internet | 6 days ago |
|
Kitchener
|
Internet | 7 days ago |
|
Kitchener
|
TV | 10 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Fidget (@FidgetSS) reported from Cambridge, Ontario@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
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Andy Wood (@AndyCWood) reported from Waterloo, Ontario@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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Darren Dempsey (@darrendempsey73) reported from Cambridge, OntarioI'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet
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Will D (@wdelves) reported from Wilmot Centre, Ontario@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Aiden Purcell (@AidenPurcell) reported from Waterloo, OntarioWhen you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice
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Richard M. (@Richard_Miles68) reported from Cambridge, OntarioAaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
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PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, OntarioHey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario@Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@RogersHelps Internet is down 8n Cambridge N1R area
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Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Meaghan M (@m4middle) reported from Lakeshore Village, Ontario@RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?
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Elaine (@Laineygirl) reported from Woolwich, Ontario@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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a k (@AbhaK24) reported from Kitchener, Ontario@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario@Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.
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Richard M. (@Richard_Miles68) reported from Cambridge, Ontario@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
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Reg Martin (@reg_martin) reported from Waterloo, Ontario@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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princesserica84 🇨🇦 (@princessrica84) reported@CanukBigPicture @Sportsnet @Rogers It didn’t fail. Rogers just closed it.
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Sir Ahole🇨🇦🇮🇪🏴🏴 (@aarsenault72) reported@JayGenXer @Rogers Teksavvy has hreat customer service, but almost never need to call em. Maybe once in almost 2 decades. Had Teksavvy for maybe 12 or 14 years, then had to switch back to Bell for fibre ( before Bell was forced to share infrastructure), because Teksavvy was being crushed with slower speeds. I despise Bell. Their customer service is even worse then Rogers. I switched to Rogers cable high-speed because I just couldn't take Bell anymore. Rogers sucked as well. Finally, Teksavvy secured a high speed Fibre network a few years ago and I switched back.
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Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported@RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?
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DNA does not lie! (@dnadoesnotlie) reported@Bell_Aliant @Rogers As an unusual homebase customer, I happen to have Rogers TV and Internet and cellular service and I love their cellular service and their TV service is excellent I also happen to have Bell TV service, Internet service and landline service I do not think you will ever find that many customers who have those services from both companies so I can honestly give you a true opinion on them both The one thing about Rogers is that the majority of their employees are Canadian that means that they keep the Canadian dollars that are paid for their services in Canada. Keep Canadians employed and paying Canadian taxes. Bell, on the other hand has a majority of their employed staff outside of Country. They are sending Canadian dollars that are paid for a service in Canada to other nations and other citizens and other countries and other countries taxes that means those two dollars away from Canadians and away from the Canadian taxpayers when most honest Canadian people have to keep paying, however, the companies get around it Also, very unacceptable
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Terry Murphy (@tyjac2) reported@RogersHelps It seems to back for now What kind of customer service is getting back to someone 12 hours later that’s pathetic
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ptsakani (@ptsakani) reported@RogersHelps there is a Damaged Outdoor Utility rogers Infrastructure Hazard . Need someone to come fix the problem in my backyard plus neighbours
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Nimo_07 (@nitz380) reported@RogersHelps I have called at least 16 times in last two days. I want that request to be processed immediately or I would like to cancel my connection
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Proud 🇨🇦 w Unacceptable Views offending the woke (@DJennings2012) reported@PabloEsHOEbar @RogersHelps @Rogers Bypass rogers going forward. File a ccts complaint requesting compensation
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George Glass (but not imaginary)✌️™ (@shoelettuce) reportedFour times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??
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Andrea JA (@Godblessedchild) reported@RogersHelps I am unable to get through to Rogers from last week concerning my new location and it is impacting my ability to work from home. This is quiet unacceptable. I need help ASAP