Rogers outages and service status in Kitchener, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 6, 10:10 PM EDT.
- Internet (47%)
- TV (21%)
- Total Blackout (16%)
- Phone (11%)
- E-mail (5%)
The latest reports from users having issues in Kitchener come from postal codes N2M , N2E , N2H , N2N and N2A .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Rogers
Rogers is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
TV | 7 days ago |
|
Waterloo
|
Internet | 8 days ago |
|
Kitchener
|
Total Blackout | 10 days ago |
|
Cambridge
|
Total Blackout | 10 days ago |
|
Cambridge
|
Total Blackout | 10 days ago |
|
Cambridge
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario@rogers no home internet service in Waterloo
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Elaine (@Laineygirl) reported from Woolwich, Ontario@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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Reg Martin (@reg_martin) reported from Waterloo, Ontario@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioHey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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Thiago Neres (@thiagoneres) reported from Kitchener, Ontario@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
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Richard M. (@Richard_Miles68) reported from Cambridge, OntarioAaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioWhy can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T
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Richard M. (@Richard_Miles68) reported from Cambridge, Ontario@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
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KaylaChristina (@kaylacforget_) reported from Kitchener, OntarioFor the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃
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S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?
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Richard Guy (@MedicRichard) reported from Cambridge, Ontario@RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...
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Will D (@wdelves) reported from Wilmot Centre, Ontario@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?
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David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario@RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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James S. (@Nucks1968) reported@provincesports 🇨🇦🏒We all agree that the people in charge at @Rogers & @RogersMediaPR are HORRIBLE people. Everyone should dump ROGERS in favor other providers , it is the only way to help.
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Ben Chapleski (@ChapleskiBen) reported@AlbertanKelly @Rogers Whenever my internet goes down and I need it I just hotspot my phone till it’s back
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jaysfan2019 (@jaysfan2019) reported@MathesonJMT @Rogers Rogers is useless. They don't give a **** about their customers in any capacity. It's so disappointing. But not unexpected **** them
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Kelly (@AlbertanKelly) reportedMy internet/cable has been down for 24 hours. @Rogers (with Shaw). Never had this happen before. I actually appreciate the updates - apparently a cable was cut by a third party contruction but, 24 hours is a really long time. I feel for everyone in my area who works from home. There better be some compensation for this.
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ams🍉 (@amsinthenorth) reported@Rogers whats up with dead zones all over Sudbury? I have ZERO service in way too many areas. WTF am I paying for?? Rumor has it that you've stopped maintaining your towers... maintain the damn towers or charge ppl 10$/mo. Thats what its worth rn, max.
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Susy Campos (@SusyCampos19) reported@Rogers Funny i clicked on add new service and i get someone picking up the phone right away. Yet you don’t value your current customers
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🐧 (@nawals25) reported@RogersHelps NO. I’ve been without internet for 3 DAYS. On Sat I was told to plug it in and it’ll be fine. Didn’t work. I called back and they said nvm it’ll work Sun morn. Wake up, doesn’t work. I called back and they’re like sorry our system is down, call back Mon morn. This is disgusting.
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Michael DelPiero (@MikeDelpieroX) reported@mwalker1533 @RogersHelps "If I understand correctly, your first invoice was alright, but the following two were problematic. Is that right?" At this point, no customer service would save me as a customer. Absolute disgrace.
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Genny Guenther (@GennyGuenther) reported@RogersHelps Left again after waiting. Again no service and a useless device. I can verify the account and my phone is on the account. I need access to this
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Stef Caunter (@StefCaunter) reported@rodmickleburgh @Rogers the government allowed them to "diversify". and this is the predictable outcome. instead of saying no and insisting that they provide quality service at reasonable price, like anywhere else in the world, they were allowed to use their monopoly advantage to buy tv rights and teams