Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2A, N2M, N2H, N2E, N2C, N2R, N2N and N2B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Wi-fi | |
| Waterloo |
TV | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Waterloo |
Internet | |
| Waterloo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Brendan J Byrne
(@13Byrne) reported
from
Cambridge, Ontario
@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
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PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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I wanna golf
(@wanna_golf) reported
Oh @rogers and #TonyStaffieri…the epitome of being “proactive”…waiting 5 days and millions more complaints to give a bit more of a credit. If this wasn’t an oligopoly #TonyStaffieri would’ve stepped down already.
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Sierra
(@sierralily_) reported
Let’s say we’re going off of minimum wage, @RogersHelps costed the average person $120 per day while their service was down but only refunding $15??? #RogersOutage2022 #cdnpoli #Rogers
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Sergio Tenenbaum
(@sergioten) reported
Our internet home with @Rogers has been out again for the last two hours. I called and they said it was an area outage and then they proceeded to congratulate themselves on hours quickly they had a crew out there. “We do nothing, but we do it very fast”
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Chris Carr
(@CarrCarrtist) reported
@Rogers day 5 no internet. Beamsville/Lincoln. I've started to read again. My brain is healing itself. Like dolphins returning to the Hudson River. It's terrible. Plug my back in. PLUG ME BACK IN!!!
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Will R.
(@Willillillillil) reported
I can't even comment under @Rogers @RogersHelps post. That's ridiculous. “That's not acceptable. $130/month for such an unreliable network. A lot of things screwed up by not having signals. I lost hundreds of dollars and my company lost thousands”.
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James Wilk
(@jameserwilk) reported
13 Million @Rogers customers 15 Billion in profit. They can give us all $75 or about one month service and still walk away from their disaster with 14 billion. @CP24 @CityNewsTO
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MeanBeanSeen
(@MeanBeanSeen) reported
@RogersHelps What a bad service. I have no internet since Wednesday.
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David Bartlett
(@davidb_into) reported
@Rogers outage shows just how inept our @CRTC_Canada is. Canadian telecoms have had the #CRTC in their back pocket for years and here is the proof. Regulated ? Right ! I want my tax money back!
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Ben P. Nicholson
(@BenPNicholson) reported
@AbigailBimman Wow that's amazing. $13 credit for a weekend without cell service. $28 for missing out on cell and Internet, there goes potential hundreds of dollars in work to be done... Amazing job @Rogers
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steelpole78
(@steelpole78) reported
@OttawaCitizen @CRTC I don't belive we will ever know the "TRUTH" about the @Rogers service outgage on July 8th. We need immediate transparency on how a multi-billion dollar conglomerate has literally proved they are unreliable and untrustworthy.