Rogers

Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2A, N2M, N2C, N2H, N2R, N2N and N2E.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/19/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Waterloo and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Internet
CanadaCambridge Internet
CanadaWaterloo Internet
CanadaKitchener Internet
CanadaCambridge TV
CanadaCambridge Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • 13Byrne Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Sam_Of_America Uncle Sam 🇺🇸 (@Sam_Of_America) reported

    @ShopTSC I miss buying @mypillow products on your network. Such a shame that you @rogers and the left are all paid off. Your #mypillow customers are the majority and you should think again which side you wa t to be in #freedom

  • KiranScarboroug 🌺 (@KiranScarboroug) reported

    @RogersHelps please get back to the DM as I was told this would be resolved on this current bill and it hasn’t been, poor customer service regarding this bill. the bill is not updated as I was told it would be in December 2021. I’m owed credit on this bill where is it?

  • JamesRRubec James Rubec (@JamesRRubec) reported from Mississauga, Ontario

    @Bell The continued journey to find good internet returns #Mississauga @steve_cornwell Internet with Bell has been down all morning. I cancelled @Rogers for issues half this bad. Worked great for a week. $149 a month gets you 4 work days of access and 2 hours with Support.

  • bigdog6768 Ian Causton (@bigdog6768) reported

    @RogersHelps jeez how long does it take to fix the internet

  • tynicholson 🥳🥳🥳🥳🥳 (@tynicholson) reported

    @RogersHelps It's the same every time on a few devices. I get a page saying "OOF" and showing a GIF of a puck going down the ice saying to try again later.

  • Secret_Nyx Nyx ✨ (@Secret_Nyx) reported

    Streams are delayed until @rogers gets their **** together. 😒

  • thesmithtopher Chris Smith (@thesmithtopher) reported

    @RogersHelps I’ve been without service for almost 24 hours now and the ticket has been escalated but I haven’t hear anything from the network team. I’m home alone with the baby and it’s my only phone.

  • KimberleyCoultr Kimberley (@KimberleyCoultr) reported

    @Rogers So can you tell me why I have less channels with ignite than I did with discontinued cable? I now have to pay to watch an American network. Why? Crave streaming made more sense than ignite does. Why? Why isn't ignite user friendly? Why do I pay the same for less?

  • shara_blair Shara Blair (@shara_blair) reported

    @Rogers Segregation is never acceptable in Canada 🇨🇦 #TrudeauMustGo We have never been so divided and as a black women that’s not vaccinated I feel ridiculed and belittled by Trudeau. He is completely to blame with his hateful rhetoric 👎🏾👎🏾#IStandWithTruckers 🇨🇦

  • Vinceguida Vince Guida B.F.A. (@Vinceguida) reported

    @CRTCeng @RogersHelps Hi @CRTCeng enough is enough now, 4 months of trying to resolve this issue with Rogers and they keep telling me they will take care of it and it seems it’s time to file a formal complaint. These shady business practices need to end.