Rogers

Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2N, N2P, N2A, N2H, N2M, N2R, N2E and N2G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 02/19/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, St. Jacobs, Cambridge and Baden.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaWaterloo Wi-fi
CanadaKitchener Internet
CanadaSt. Jacobs TV
CanadaCambridge TV

Community Discussion

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    @Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

  • wdelves Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • Checkguy2000 Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • GregnKW Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service

  • mishyme Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • WyattHBrown Wyatt Brown (@WyattHBrown) reported

    @Penman_Will @Rogers I'm thinking of switching to telus from my current service provider

  • MusicOfU Kaz DF (@MusicOfU) reported

    Rogers still hasn't responded. I've been trying to reach support for hours. Still no service. #rogersdown #Rogersoutage @Rogers @RogersHelps

  • FishieSquishy SquishyFishie (@FishieSquishy) reported

    @AboutRogers @Rogers Sooooo i still dont have any service

  • JFMARQUESS Joana Marques (@JFMARQUESS) reported

    @Rogers wtf... Fix this ****! This is getting ridiculous. A full day without service? Makes me really reevaluate my service provider!

  • bard81 Tegridy (@bard81) reported

    Hey @RogersHelps @Rogers I sure hope there's some sort of bill credit coming for this outage

  • Jrowemarmen 𝒥𝑒𝒶𝓃𝓃𝒾𝓃𝑒 𝑅𝑜𝓌𝑒 𝑀𝒶𝓇𝓂𝑒𝓃 (@Jrowemarmen) reported

    @AboutRogers @RogersHelps I have service now!

  • crackrzz Crackrzz (@crackrzz) reported

    @Rogers you know, people thar pay for a service expect that service to work. You fools better be offering some kind of compensation because this is a joke. Hours and hours.

  • thelastuid Lorax Agrivane (@thelastuid) reported

    So @Rogers says the national outage is the fault of @ericsson gear - can we please have the details of that from either side?

  • Fernand11208122 Fernanda Nogueira (@Fernand11208122) reported

    @CBCAlerts SOME?????? Everyone that I know that has Rogers is with this problem and since last night! UNACCEPTABLE!!!!! @Rogers

  • rover8007 Mark P (@rover8007) reported

    @RogersHelps When will we have service back !!