Rogers outages and service status in Kitchener, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Kitchener, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 20, 4:45 PM EDT.
- Internet (52%)
- TV (22%)
- Total Blackout (13%)
- Phone (9%)
- E-mail (4%)
The latest reports from users having issues in Kitchener come from postal codes N2M , N2A , N2E , N2G , N2P , N2H and N2N .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Rogers
Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Internet | 6 hours ago |
|
Kitchener
|
Internet | 13 hours ago |
|
Waterloo
|
Internet | 1 day ago |
|
Kitchener
|
TV | 4 days ago |
|
Kitchener
|
Internet | 4 days ago |
|
Kitchener
|
TV | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioClosing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.
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M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@Rogers You guys should improve the internet service before promoting other products!
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
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Fidget (@FidgetSS) reported from Cambridge, OntarioHappy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible
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Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario@Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.
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T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, OntarioInternet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, OntarioThanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!
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Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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M (@Toyotasrgr8cars) reported from Kitchener, Ontario@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Elaine (@Laineygirl) reported from Woolwich, Ontario@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@RogersHelps can you confirm the problem with internet at N1R?
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Meaghan M (@m4middle) reported from Lakeshore Village, Ontario@RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioA huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Fidget (@FidgetSS) reported from Cambridge, Ontario@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
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Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
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Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, OntarioAnyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Cynthia Ronald (@CinRon2) reportedOn hold with @Rogers for over 2 hours, AND then they say they aren't taking calls AND HANG UP!!!🤬 Third day trying to get ahold of an actual person... Unacceptable! 🤬🤬🤬
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Johan Huynh (@johanhuynhh) reported@Rogers Can we have a feature that I hang up 10 times in a row, there would never be a sales call ever from you? Do better!!!
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Canadian Rositta 🇨🇦 (@wheresrosinow) reported@Rogers after daily phone calls since July 2,numerous tech visits the problem is still active. Internet cuts in and out yet your monthly bill manages to arrive. I'm at wits end ready to throw everything in the trash & call Bell.
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Arbutus Running Fox (@xuanyuanxiaohei) reported@Rogers On June 22, I called Rogers to schedule the cancellation of my Xfinity Internet service effective July 2. On June 23, I received the return shipping label for the gateway. I shipped the gateway back on July 2, and Rogers confirmed they received it on July 13.
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Brad Morrison (@morrisonbrad73) reported@Rogers @shaw Put the damn Open Championship on in BC. This is completely unacceptable.
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Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported@RogersHelps Wifi connection issues (one level condo no more than 25 ft from modem) live tv freezes, its mainly recorded or paused tv is the issue.
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Fuad A. (@BusinessMayne) reported@RogersHelps I spent 3 hours on the phone with Rogers tech-support only for nothing to be solved. They told me I have to wait until Monday for a work order to expire off my account. Ridiculous!
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The Raven (@wishiwazskiing) reported@RogersHelps Rogers internet is horrible. Constantly down. Lost count of the number of times Rogers has tried to fix it. At what point can I ask for a refund?
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Irene-Irka😺🇺🇦🇨🇦 (@Irene_NoKillTO) reported@RogersHelps Yes, is there some one in Toronto I can speak to. I have a complicated problem. I have two accounts, and you switched the mobile service between them without my knowledge, changing the financing to save and return. Upon upgrade you are charging me almost 800 dollars.
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JQP (@JohnQPublic100) reported@Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?