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Rogers outages and service status in Kitchener, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Apr 25, 7:07 PM EDT.
  • 74% Internet (74%)
  • 9% TV (9%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 4% Wi-fi (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Kitchener come from postal codes N2E , N2M , N2N , N2G , N2H , N2B and N2C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener, Cambridge, and Ayr.

CityProblem TypeReport Time
Waterloo Phone 1 day ago
Kitchener Internet 2 days ago
Cambridge Internet 2 days ago
Cambridge Internet 5 days ago
Kitchener TV 5 days ago
Cambridge Internet 8 days ago

Nearby cities with recent reports

Cambridge

2 recent signals

2 days ago
Waterloo

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • TheJarraCanuck
    Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • MedicRichard
    Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service

  • kaylacforget_
    KaylaChristina (@kaylacforget_) reported from Kitchener, Ontario

    For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    I'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • kaseysmom11
    Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • DGibs
    Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • dave_macadian
    Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • jiminthecage
    engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • gurjitkular01
    Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario

    @Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    @RogersHelps Troubleshooting won't help when my whole neighborhood is down.

  • Victorie0000
    Victorie 🇨🇦✝️🇬🇷#UnacceptableViews (@Victorie0000) reported

    Hi @Rogers I’ve been having some issues with your co & would like to get them resolved with an actual human being in management.What # can I contact that I can speak to in person. I don’t want to talk to AI. I want to speak to a real human. Loyal customers for over 30 yrs!

  • Moon_River05
    Lynn Without an E (@Moon_River05) reported

    @RogersHelps @Rogers So let me understand, you work it that we cant sync a universal remote to your cable box, and ONLY your remote will work. You dont offer remotes at your stores but must be sent to us BY MAIL. You hijack our ability to watch the service you charge through the nose for until the horse and buggy shows up with your remote. @TELUSsupport what say you? Anything better and im yours

  • ggreeneyes1975
    Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported

    @RogersHelps I am trying to log in to email. I cannot get it on my phone, or on a computer. The MFA is the problem. I get calls from you, I have gotten texts from you about bill payments made. So I don't know the number is blocked. Can the MFA be removed?

  • terftasticwoman
    Terf of the north (@terftasticwoman) reported

    @globeandmail It's absurd that they have to do this. @Rogers makes it nearly impossible to cancel. They probably owe me $500 and I'll never get it back. It's offensive.

  • msjjlh
    Mmm (@msjjlh) reported

    @ryangerritsen I am dealing with that right now. I just spoke with @Rogers an hour ago. They put my son‘s leased phone on my account instead of his. Now I cannot leave and cancel my plan even though i own my phone! I bought it from Apple! Plus they added another year on his plan!!!! Fraud!!!

  • MendoncaLiza
    Liza (Leeza) (@MendoncaLiza) reported

    @RogersHelps I'm in Brampton and was having issues connecting with tech help as my cellular services was also being affected. Both home and cellular internet seem to be back on. Thanks for your help!

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    @RogersHelps 28 hours of no service, and only now has it just come back. How can I get a service credit from @Rogers for the down time?

  • Limbo1981Limbo
    limbo (@Limbo1981Limbo) reported

    @EdmontonOilers @Rogers @RogersPlace you learned nothing from the past. and specially you still have a goalie issue. pathetic management!

  • MissMJTaylor
    Marielle Taylor (@MissMJTaylor) reported

    @RogersHelps Park staff said its been a problem since March for all Rogers users. No one has any mobile data. Just switches to a warning emergency calls only.