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Rogers

Rogers outages and service status in Kitchener, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 16, 6:04 PM EDT.
  • 48% Internet (48%)
  • 24% TV (24%)
  • 14% Total Blackout (14%)
  • 10% Phone (10%)
  • 5% E-mail (5%)

The latest reports from users having issues in Kitchener come from postal codes N2A , N2M , N2E , N2P , N2H and N2N .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 18: Problems at Rogers

Rogers is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.

CityProblem TypeReport Time
Kitchener TV 1 day ago
Kitchener Internet 1 day ago
Kitchener TV 11 days ago
Waterloo Internet 13 days ago
Kitchener Total Blackout 14 days ago
Cambridge Total Blackout 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • mariamin59
    Maria Minutillo (@mariamin59) reported from Kitchener, Ontario

    @MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age ๐Ÿ˜”

  • Hipfan4ever
    Wesley Crawford (@Hipfan4ever) reported from Cambridge, Ontario

    B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still donโ€™t have reliable television service yet. Itโ€™s like day 4. Weโ€™re pretty fancy so weโ€™ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if Iโ€™m a second late on a payment, step your game up.

  • 13Byrne
    Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in โ€œthe centre of the hockey universeโ€ sucks

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers

  • CanadianMakerpr
    Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • krinal
    Krinal Mehta ๐Ÿ‡ฎ๐Ÿ‡ณ๐Ÿ‡จ๐Ÿ‡ฆ (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    I'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet

  • Jenn_Passy
    Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario

    @RogersHelps Iโ€™d appreciate some help accessing my email acct. Canโ€™t login. Password reset function not working.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • Richard_Miles68
    Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?

  • kevin_maltby
    Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • kaseysmom11
    Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasnโ€™t down. ALL DAY

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

  • WesGallant
    wรซs. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Irene_NoKillTO
    Irene-Irka๐Ÿ˜บ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ฆ (@Irene_NoKillTO) reported

    @RogersHelps Your customer care team are useless. I have wasted 5 hours talking to people in India. The connection is poor, calls drop, and escalation gives you another useless person who won't help. I need them to go through 2 years worth of bills on both accounts. Anna is useless too.

  • DidomizioRocco
    RockDee (@DidomizioRocco) reported

    @RogersHelps Bla, bla , bla. Use those prepared statements on those ppl under 18. Your customer service needs a facelift. Nvr missed a payment and always paid on time. Thx for nothing. No more! Cancelling my service

  • itslaurlmao
    laur (@itslaurlmao) reported

    @Rogers hey so one of ur employees just asked me my breast size and to suck his **** so maybe you wanna get on that cause wtf

  • _AngelaMason
    Angela Mason (she/her) (@_AngelaMason) reported

    @Rogers Rogers-Shaw internet is down in Vancouver. The chat function is useless for reporting it.

  • TomiukCurtis
    Curtis Tomiuk (@TomiukCurtis) reported

    @golfismental @Rogers Iโ€™m on hold now and they have no idea wtf is going on. I donโ€™t even think they understand what Iโ€™m trying to tell them.

  • travismehrer
    ๐šƒ๐š›๐šŠ๐šŸ๐š’๐šœ ๐™พ๐š ๐šŽ๐š— ๐™ผ๐šŽ๐š‘๐š›๐šŽ๐š› (@travismehrer) reported

    @RogersHelps Yes and for 3 days I have been told that they are โ€œletting maintenance knowโ€ because they can see on their end how bad things are.

  • jmw52
    Your choice may not be mine & that's ok! ๐Ÿ’™๐Ÿ’š๐ŸŒฌ (@jmw52) reported

    @RogersHelps Wifi connection issues (one level condo no more than 25 ft from modem) live tv freezes, its mainly recorded or paused tv is the issue.

  • RoncaLeonardo
    Leonardo Ronca ๐Ÿ‡ฎ๐Ÿ‡น๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ญ๐Ÿ‡ท (@RoncaLeonardo) reported

    Wow.... I've barely had you for a week and @Rogers your customer service already blows

  • 3Patty
    Patty (@3Patty) reported

    @canmericanized @Rogers @CRTCeng I am a Rogers customer. I am tired of being called and asked to become a Rogers customer.

  • xuanyuanxiaohei
    Arbutus Running Fox (@xuanyuanxiaohei) reported

    @Rogers So let me get this straight: you sent me a return label, accepted and processed the return of my gateway, but somehow my cancellation request "never existed"?