Rogers

Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2E, N2M, N2N, N2R, N2A, N2G, N2B and N2P.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/04/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Ayr, Kitchener, Cambridge, Waterloo, St. Jacobs and Baden.

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City Problem Type Report Time
CanadaAyr Phone
CanadaKitchener Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener Internet

Community Discussion

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • DGibs Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • jiminthecage engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

  • GregnKW Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • Checkguy2000 Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • MedicRichard Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • SamClairmont91 Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • wdelves Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JJMurphy24 JJNeedsCoffee (@JJMurphy24) reported

    @RogersHelps Ummmmmmm sure help

  • gwynnieloves Gwynnie Loves Canada 🏴‍☠️ (@gwynnieloves) reported

    @Rogers so I have been on hold for over an hour, first with someone who didn’t want to help me & then retention. Apparently your back end system has a problem with my account & I have to wait 24 hours for you to fix it. I am NOT OK with this. I need help. DM me please.

  • BevHemish Bev Hemish (@BevHemish) reported

    @RogersHelps #rogersdoesnothelp no credit for lack of service because I did not call to report the outage. Seriously something wrong with this.

  • jasonwrwilson Jason Wilson (@jasonwrwilson) reported

    For years my wife has called to put my Portuguese speaking in-laws @RogersHelps account on hold while they’re in Portugal. Now all of a sudden they won’t allow her to because she’s not the account holder and are forcing them to pay full price for a service they are not using

  • EileenShuchat Eileen Shuchat (@EileenShuchat) reported

    @Rogers Just want you to know I did get ahold of a customer support tech fellow. He was terrific. Fixed the problem. He was a pleasure to deal with. Thanks.

  • Saunders_Steven Steven Saunders (@Saunders_Steven) reported

    Let’s start to keep track on how @The_Vianet poor customer service is on an hourly basis. @rogers and @bell - would you leave a customer without internet for over 48 hrs and refuse to send a service rep out on the weekend?

  • kblmumof4 KblMumOfFour (@kblmumof4) reported

    Here we go again @Rogers After THIRTY ONE YEARS OF BEING LOYAL BILL PAYING (ON TIME AND IN FULL) CUSTOMERS we cancel because it was TOO HIGH. We paid our last bill. I can't help if you guys can't get your act together. Get people who know how to do their job to do their job!!!!

  • staples82921556 The Truth Seeker 🇨🇦🇬🇷 (@staples82921556) reported

    @Rogers Why? To be put on hold for 3 hours for something they already know? They have configured automated alerts to receive notices when service is down. What are you going to do other than waste my time. I’m just exposing how horrible and unreliable your internet service is. #Rogers

  • DwayneWalker99 Dwayne Walker (@DwayneWalker99) reported

    @vichevska @RogersHelps I am having the issue now. You still having it ?

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @RogersHelps @FidoSolutions Why is the same phone/plan option between #Rogers and #Fido a difference of $10/mo? You're the same company. What kind of service difference should I expect with the cheaper option?