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Rogers outages and service status in Kitchener, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Kitchener, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Aug 7, 7:41 AM EDT.
  • 40% Internet (40%)
  • 40% TV (40%)
  • 13% Total Blackout (13%)
  • 7% Wi-fi (7%)

The latest reports from users having issues in Kitchener come from postal codes N2H , N2N , N2B , N2G , N2M , N2A and N2P .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 7: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.

CityProblem TypeReport Time
Cambridge Internet 11 hours ago
Cambridge Wi-fi 5 days ago
Kitchener TV 6 days ago
Waterloo TV 7 days ago
Kitchener TV 12 days ago
Cambridge TV 12 days ago

Nearby cities with recent reports

Cambridge

2 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • kaseysmom11
    Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • thiagoneres
    Thiago Neres (@thiagoneres) reported from Kitchener, Ontario

    @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

  • jiminthecage
    engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • kevin_maltby
    Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • MsBrooksWRDSB
    Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • MedicRichard
    Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • grlsruledaworld
    EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • GregnKW
    Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • canadaimmigrate
    Amir Ismail & Associates (AIA) (@canadaimmigrate) reported from Cambridge, Ontario

    Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • SallySarachman
    Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario

    @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps Internet is down 8n Cambridge N1R area

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

  • ishansa
    Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • jennmet9
    Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Skeets593
    Skeets59 (@Skeets593) reported

    I see a new line item on my Rogers cell phone bill. “Wireless rate adjustment “ $5. I call Rogers. They are experiencing higher than normal call volume and to call back later and they hang up on me. Nice. Well you just lost a customer @Rogers. I’m now with Freedom

  • alpdenizdeveci
    Alp Deniz (@alpdenizdeveci) reported

    @RogersHelps My mobile service, calling from Germany about my Canadian account, maybe called 7-8 times waited quite a bit, so I am guessing I will be charged around a hundred euro without being able to talk to anyone

  • mitchlafon
    Mitch Lafon (@mitchlafon) reported

    @kristineortisi @Rogers There is a hack… choose the French option. That they answer right away. If you speak French great; if not, they will transfer you to an English speaking customer service rep…

  • uxridge_james
    James Burnell (@uxridge_james) reported

    Dear @Rogers you lied to me and said the people calling 3 times a day to switch to Roger’s don’t work for you. Finally someone was honest and said you have to many agents and they can’t keep track. Please fix your **** I’m tired of the constant harassment. #rogerssucks

  • BrianOakely
    Darren Gudmundson (@BrianOakely) reported

    At, that's it. Have been online either through dial-up @1200 bps through 100 Mbps, giving up on a home connection. @Rogers won't replace the line they say needs replacing and they run so much interference, Teksavvy doesn't even work. Off to cancel @rogers cell.

  • SteveMcDowall10
    Steve McDowall (@SteveMcDowall10) reported

    @Robert_Munnich Should have "RIP FAN 960" AND "**** @Rogers " in the logo How does Murray not step up here

  • WestHamCanada
    CanadianHammer🍀🇨🇦 (@WestHamCanada) reported

    @FierySharky @Rogers @Sportsnet This isn’t bad news. Hate seeing anyone losing their job but he was a real prick during Covid.

  • SturdyHugh
    Hugh Sturdy 🇨🇦 (@SturdyHugh) reported

    @Dave_Sandford @RogersHelps I had the same issue with Bell back when I lived in Toronto. It boggles my mind when companies that are all about communications fail customers who want to communicate with them. It’s basically their one main job.

  • jrwideman
    J.R. Wideman (@jrwideman) reported

    Thinking about leaving that telecom monopoly player @RogersHelps for one of the smaller piggyback joints cause the whole experience is cooked. I'd rather buy my phone out than pay for the nonsensical plans. I've been a loyal customer 20+ years + a prev emp.

  • jim_duffus
    Just call me....Duff (@jim_duffus) reported

    @RealDonBradshaw @BlueJays @Rogers Is he or is he NOT a #bluejay. Whats the issue?