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Rogers outages and service status in Kitchener, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received Aug 2, 4:34 PM EDT.
  • 47% TV (47%)
  • 33% Internet (33%)
  • 13% Total Blackout (13%)
  • 7% Wi-fi (7%)

The latest reports from users having issues in Kitchener come from postal codes N2H , N2N , N2B , N2G , N2M , N2A and N2P .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.

CityProblem TypeReport Time
Cambridge Wi-fi 2 days ago
Kitchener TV 3 days ago
Waterloo TV 4 days ago
Kitchener TV 9 days ago
Cambridge TV 9 days ago
Kitchener TV 9 days ago

Nearby cities with recent reports

Cambridge

1 recent signals

2 days ago
Waterloo

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • gurjitkular01
    Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario

    @Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • MsBrooksWRDSB
    Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • SamClairmont91
    Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • Checkguy2000
    Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • WesGallant
    wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • krinal
    Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • GregnKW
    Greg Cook 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GregnKW) reported from Alpine Village, Ontario

    I don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps

  • TheJarraCanuck
    Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • m4middle
    Meaghan M (@m4middle) reported from Lakeshore Village, Ontario

    @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

  • kaylacforget_
    KaylaChristina (@kaylacforget_) reported from Kitchener, Ontario

    For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • dimitrigeorga
    Dimitri (@dimitrigeorga) reported

    Absolutely the worst customer service experience @Rogers For what we pay you in Canada it’s ridiculous. As much as you’d like to get rid of paying people your AI “agents” are terrible. Your customer service was awful years ago and it’s gotten even worse.

  • cathykelly80
    Cathy NOT Kelly (@cathykelly80) reported

    @Rogers - once Bell fibre becomes available in more places you’re going to have to up your customer service game or lose a ton of customers

  • JRTabula
    JT. (@JRTabula) reported

    @RogersHelps Which doesn’t have the self service on the website unfortunately.

  • strouder1974
    Strouder (@strouder1974) reported

    Hey @Rogers , i just wasted an hour on hold trying to get some assistance with my service, finally hung up as i can't spend all day on hold. I wonder how customer service is with @starlink?

  • msh_1486
    Mahdi (@msh_1486) reported

    @RogersHelps Booked a tech for Wed. Two days no internet. @Bellcanada is the same **** I guess.

  • nl_rock
    chrisc (@nl_rock) reported

    @RogersHelps Only trying to cancel as person who set me up on new plan made it a new account number and didnt cancel my old plan, I would really like someone to contact me to fix this issue

  • SteveD29
    Steve (@SteveD29) reported

    @RogersHelps I haven’t used it in over a year zero internet services used by me from you. Instead of asking me you guys took it upon yourself to charge me 210 bucks for something I never used you guys are stole from me hope your proud. Refund my 210 you stole

  • moregrandma
    Janice H. (@moregrandma) reported

    @Rogers is just as bad. Also, they seem to think that everyone can read when they email 'contracts'. No verbal explanation given.

  • grittygirl88
    Grittygirl88 (@grittygirl88) reported

    @CCTS_CPRST @Rogers Their customer care lines are continuously busy. Nobody is responding on phone call or on chat. This is pure denial of service. Now as the communication network is up their customer care is facing as outage.

  • TheRealSassyQn
    The REAL Sassy Queen 👑 (@TheRealSassyQn) reported

    @MikeDelpieroX @Rogers @fordnation Thank you 100 % same thing keeps happening They treat existing customers like GARBAGE!!!!