Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Kitchener come from postal codes N2A, N2M, N2E, N2C, N2N, N2H, N2B and N2G.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 09: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Baden, Kitchener, Waterloo, Cambridge, New Hamburg and Breslau.
| City | Problem Type | Report Time |
|---|---|---|
 Baden |
TV | |
| Kitchener |
Internet | |
| Kitchener |
TV | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
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Debbie Holland
(@DebbieH039) reported
from
Cambridge, Ontario
Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
@Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Paul Ingram
(@Checkguy2000) reported
from
Kitchener, Ontario
@Rogers no tv for last half hour! Is ignite down? All channels
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Greg Cook 🇨🇦
(@GregnKW) reported
from
Kitchener, Ontario
@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Debbie Holland
(@DebbieH039) reported
from
Cambridge, Ontario
Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!
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Douges
(@Douges60) reported
from
Cambridge, Ontario
@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Will D
(@wdelves) reported
from
Wilmot Centre, Ontario
@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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ScottoftheBruce
(@SierraMikeEcho) reported
@RogersHelps absolutely horrible is the only way to describe your lack of data in my area AND the way your tech/retention people deal with it. Two dropped calls while on hold with retention personnel and NO ONE bothers to call back. Pitiful.
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new
(@mister_gelato) reported
@RogersHelps absolute worst service provider in this country for sure - I wonder worldwide? no wifi, cable, phone - every few days - no explanation - can't WFH & spending $ for data. Time to make the switch to @bell after 30 years. Shameful company, all greed, nothing else.
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Andrew
(@BpaAw) reported
Hey @Rogers why was I denied the option to speak with a manager regarding an issue with my account that an employee couldn't answer??
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Tristan
(@TristanJer) reported
@RogersHelps all I received for the outage credit was $17? Really, that was the best you could do for a 3/4 day outage? Really disappointing and a slap in the face for your customers.
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Rahul Prasher
(@RahulPrasher17) reported
@RogersHelps very disappointed. Waited for more than an hour and still waiting for solution of my problem.very bad customer care service. It is not even a big issue just wanted to upgrade my phone and plan.TIME TO SWITCH TO ANOTHER PROVIDER.
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps Outage to service yet again... How does anyone work when they are using Rogers
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Mathew Johnson
(@mathewjohn365) reported
@RogersHelps Just curious, on the Edge Upfront program can I return my phone early but keep the service. Want to transfer to a new phone but I'm not looking to Upgrade my phone through Rogers
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GuyInPoliceStation
(@GuyInPoliceSta1) reported
@Rogers So the outage credits will be applied to bills dated on or after August 1st. However, BOTH my personal Rogers bill and my company's bill are dated July 31st - explain why they already received the credit for the outage on their July 31st bill, but I didn't on mine?
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SupTrading
(@Crypto_2656) reported
Bill credit of ~9$ from Rogers for July's outage is too big of an amount. Lost communication with closed ones, whole day of work impacted (WFH).Definitely this credit is the best compensation for all the inconvenience caused. @RogersHelps #rogersoutage #rogers #AndtheyGotAway
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Ty
(@xTylerB_) reported
Ditched @Rogers @RogersHelps finally for another mobile provider... the outage was annoying enough.. but I've been a Roger's mobile customer for 20 years and the last straw was them calling me 2 days BEFORE my bill was due making sure I was going to pay on time lol wtf