Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2H, N2A, N2M, N2R, N2N, N2P, N2E and N2G.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Baden, Cambridge and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
TV | |
| Baden |
TV | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd
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M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Fidget
(@FidgetSS) reported
from
Cambridge, Ontario
Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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Wesley Crawford
(@Hipfan4ever) reported
from
Cambridge, Ontario
B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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Reg Martin
(@reg_martin) reported
from
Waterloo, Ontario
@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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Dave MacKay
(@dave_macadian) reported
from
Cambridge, Ontario
8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Aiden Purcell
(@AidenPurcell) reported
from
Waterloo, Ontario
When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Sally Sarachman
(@SallySarachman) reported
from
Kitchener, Ontario
@Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.
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Ishan Abeywardena
(@ishansa) reported
from
Kitchener, Ontario
@RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.
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Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Andy Wood
(@AndyCWood) reported
from
Waterloo, Ontario
@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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patchusee
(@patyung4) reported
@RogersHelps @Grepsoft1 I have been experiencing the same problem ever since we started using Rogers, and the problem has become super annoying this past week. My kids can’t connect to their summer online classes and their teachers ask why they’re always late. I can’t understand this.
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Elissa Flagg
(@ElissaFlagg) reported
@RogersHelps I need to speak to a Manager to take a serious complaint
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gnomeoffender
(@gnomeoffender) reported
@RogersHelps we're behind the times in Canada in fixing internet support services given global markets start early and have odd hours. Really? You don't have online chat support at 4:30am? You're joking.
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MizzNiki 🇬🇷
(@mizzniki0921) reported
@RogersHelps I'm having a ridiculous frustrating time with the chat support it's been approx 3 hrs troubleshooting my problem why haven't I been turned over to tier 2 support yet this agent has idea what he's doing
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Rob Matic
(@matic_rob) reported
@Rogers OK, that's not a problem.. will they continue to work after they have been phased out?
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PaperlessPlanner
(@PaperlessPlanr) reported
@RogersHelps worst internet service ever. On-going issues since April 28th. A different story every time I contact them. Hit or miss customer service quality. #rogersignite
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Jaimee Jakobczak
(@JaimeeJakobczak) reported
from
Vaughan, Ontario
Haven’t had any glitching since the initial two. This also could have been my own internet as @rogers is trash. No problems to report currently though!
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David Priemer
(@dpriemer) reported
I would GLADLY pay @Rogers an extra $15+/month, if I knew that every time I had a billing/technical issue, I could speak to someone who could resolve my problem in <15 minutes. Not the standard 3-hour/multi-call/multi-rep/no-resolution experience! The ROI would be a no-brainer!
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It's exactly what Canada is
(@johndotbastable) reported
@ColonelAngus17 @Rogers @Virgin Virgin service is across Bell network but I don't know if Bell applies throttles service for their Virgin brand. p.s. it should all be nationalized
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Personal CFO
(@WRPersonalCFO) reported
@RogersHelps We don't want to book an appointment. Every other store in the mall is open for business. Why not @RogersHelps ? Your staff seemed very annoyed we made them walk from the very back to their iron curtain to answer a question. Sends the wrong message but also poor customer service