Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2A, N2M, N2H, N2E, N2C, N2R, N2N and N2B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
||
| Cambridge |
Phone | |
| Kitchener |
Wi-fi | |
| Waterloo |
TV | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible
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Dan Gibson
(@DGibs) reported
from
Cambridge, Ontario
@RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.
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Natalie Zofia/identify as vaxxed
(@anemic_sweet) reported
from
Kitchener, Ontario
Thanks @Rogers for being a useless service.
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Natalie Zofia/identify as vaxxed
(@anemic_sweet) reported
from
Kitchener, Ontario
Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!
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Shannon Danielle
(@kaseysmom11) reported
from
Kitchener, Ontario
@adventuresmissa Would like f @Rogers wasn’t down. ALL DAY
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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Richard Guy
(@MedicRichard) reported
from
Cambridge, Ontario
@RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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S M Tariq Qadri
(@SyedTariqQadri) reported
from
Cambridge, Ontario
@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?
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Fidget
(@FidgetSS) reported
from
Cambridge, Ontario
@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi
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Sam
(@SamClairmont91) reported
from
Kitchener, Ontario
@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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Brendan J Byrne
(@13Byrne) reported
from
Cambridge, Ontario
@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks
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Claire Donnison
(@PlanetC63) reported
from
Kitchener, Ontario
WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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DurrHurrDurr
(@DurrHurrDurr) reported
Alright, so, let's get a @RogersHelps summary Its been 8 days. I had a tech at my house, then over the next week watched two tickets get resolved without actually fixing anything. It took me diagnosing the issue myself to (hopefully) get them on the right track. After a week.
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desmond
(@desmond_1) reported
@RogersHelps is there still an outage for internet service? I keep going over data to get things done because internet always seems to be down
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Jasmin Patel
(@JasminPatel561) reported
@RogersHelps I am extremely irritated by your services. I don't have internet connection and due to the systems maintenance I can't get any help. I called previously this week and was informed "there is nothing wrong with your services." I would really appreciate some help.
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Paul's Semi-Coherent Tweets
(@ArtificialMurph) reported
@RogersHelps Seven hours wasted over five calls with your “customer support” team today. Final call with someone in the escalation department who dropped my call twice and then never phoned back. You’ve lost a 16-year customer today.
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DurrHurrDurr
(@DurrHurrDurr) reported
Day 8 update: @RogersHelps tech just left. He was very helpful but not useful. Walked him through the entire issue, showed demonstrations, etc. I have a new ticket. My God. I just want to die at this point.
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NerdrageFred
(@NerdrageFred) reported
@DurrHurrDurr @RogersHelps I mean at this point you just shitpost and start gathing those tweet impression stats so you can talk to customer service. I mean, they wont care but you can make a youtube video out of it as a skit at least.
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Fido Solutions
(@FidoSolutions) reported
@EstelleRhianna @TELUS @Rogers 👀 Can we help with anything? - Van
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DurrHurrDurr
(@DurrHurrDurr) reported
Day 8 of no internet: After @RogersHelps closed and resolved all of my tickets without actually fixing anything, I sat down and figured out the issue myself. They are sending another tech today. If this round fails I'm going to begin calling Rogers support VPs off LinkedIn.
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GastonL
(@gastonl) reported
@RogersHelps I really wonder where you find some of the customer support representatives, I am an Ignite internet customer, there is no direct way to contact them without dealing with "legacy" first, some of them are not trained properly or are poor choices.
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Marli Ramsey
(@pipesup) reported
@Rogers Four days in a row losing internet connection. So frustrating! Yesterday a technician was sent out and he said there was noise on the line. He called it in and said it would be fixed right away as the entire block was affected. And yet…I am having the same problem now.