Rogers outages and service status in Kitchener, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Kitchener, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 4, 6:02 PM EDT.
- Internet (71%)
- TV (19%)
- Total Blackout (5%)
- Phone (5%)
The latest reports from users having issues in Kitchener come from postal codes N2E , N2N , N2M and N2G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Rogers
Rogers is having issues since 03:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Internet | 15 hours ago |
|
Cambridge
|
Internet | 22 hours ago |
|
Kitchener
|
TV | 6 days ago |
|
Waterloo
|
Internet | 6 days ago |
|
Kitchener
|
TV | 7 days ago |
|
Waterloo
|
Phone | 10 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Dave MacKay (@dave_macadian) reported from Cambridge, Ontario8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, OntarioThanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Craig Campbell (@craiger_c) reported from Waterloo, Ontario@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
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Reg Martin (@reg_martin) reported from Waterloo, Ontario@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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Aiden Purcell (@AidenPurcell) reported from Waterloo, OntarioWhen you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@RogersHelps Internet is down 8n Cambridge N1R area
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@RogersHelps can you confirm the problem with internet at N1R?
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Richard Guy (@MedicRichard) reported from Cambridge, Ontario@RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...
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Maria Minutillo (@mariamin59) reported from Kitchener, Ontario@MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔
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Kevin (@kevin_maltby) reported from Kitchener, OntarioBut that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Joshua Broderick (@JoshBroderick17) reported from Kitchener, OntarioThanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
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Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks
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KaylaChristina (@kaylacforget_) reported from Kitchener, OntarioFor the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃
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Meaghan M (@m4middle) reported from Lakeshore Village, Ontario@RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?
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Andy Wood (@AndyCWood) reported from Waterloo, Ontario@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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T-Dog (@weareallrob0ts) reported@yyzsportsmedia @RogersHelps Whining about it on twitter will definitely solve the problem
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Leafs 4 ever (@leafs4ever69420) reportedWhy is Multiview not working? @Rogers
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Stephen Hindle (@StephenHindle6) reported@Rogers We really hate you because you give us bad WiFi!
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RH (@RGHall) reported@pale_atlantis I have the same problem watching on my TV on @Sportsnet with @Rogers cable. Started doing it last year. Probably because everything is through stupid WiFi.
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Lori (@LoriinDurham) reported@Fidomobile @Rogers worst experience getting customer service. $400 a month and can’t get service
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps All you do is push people to an online chat bot why don't you actually call me with a human being so we can figure it out sending me to chat bots with zero customer service proves my point in court
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Nostradumbass (@fuckshitstacked) reported@Rogers It was the connection to @FloHockey (rebroadcasts Rogers TV Channels) which seemed to be the issue for you last night. No, the stream did not come back on for me. Missed the last 10ish minutes of the OHL Eastern Conference Final game.
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Mary Fulcher (@peggyfulcherxx) reported@RogersHelps 2.5 hours on the phone today. The agent says she will get someone to help as there does seem to be an issue, comes back and says..we are very busy today, call back tomorrow. HANGS UP!!! TWO AND A HALF HOURS!!! FIX YOUR SYSTEM
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Robby Reed (@RobertsonR3090) reported@RogersHelps @niner4k Rogers you have destroyed any love you got I have already cancelled my service
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Sam Sung (@SamSunga3yr) reported@RogersHelps "I have already tried calling multiple times over the last 2 weeks, including a recent wait of over 80 minutes with no response. It is unacceptable to force me back to a phone line that doesn't work for a problem your system created by adding 2 unauthorized lines.