Rogers

Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2E, N2M, N2B, N2N, N2A, N2R, N2G and N2P.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 05/29/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (4%)

    Phone (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Waterloo, Baden and New Hamburg.

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City Problem Type Report Time
CanadaCambridge Internet
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaWaterloo Internet
CanadaKitchener Internet
CanadaCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • 13Byrne Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • MedicRichard Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • SyedTariqQadri S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • johnny6bravo_ JohnnyBravo (@johnny6bravo_) reported

    @Rogers how am i being charged for roam like home service and i cant even make a call to ROGERS themselves. Ridiculous

  • clarkkmike if yall dont... (@clarkkmike) reported

    Why can’t @rogers take some time to build fibe in areas? This copper **** is getting nasty

  • MissBess77 Miss Bess (@MissBess77) reported

    @RogersHelps Like I said I’m doing that and not getting results. I’ve called and dm’d and getting no results. Poor wifi for over a week yet I’m still paying top dollar.

  • Vera_O_ Vera (@Vera_O_) reported

    @RogersHelps @KoumaLaw Im in n6e and my ignite is down. Why? When will it be back up. Thinking it's time to go a different company.

  • AM_Pines A. M. Pines (@AM_Pines) reported

    @RogersHelps @TheMcRonster People literally can’t even dial out for calls right now. Can’t even dial out to 911 if you wanted to. I think y’all need to get on this and make some kind of announcement. It’s clear that Rogers cell network is completely and entirely down.

  • Taxrage Taxrage (@Taxrage) reported

    @RogersHelps @RedBeaVeR How about an update to this outage?

  • arif_Isapzai Arif Isapzai (@arif_Isapzai) reported

    @Rogers Hey Rogers, I am outside 🇨🇦 and paying my bill in full for two cellular numbers i have. I did reached out to customer services and they told me there is no option to put it on hold of freeze it for the time i m outside the country. I think its completely not fair!!?

  • Natnat5751 Natalie (@Natnat5751) reported

    @Rogers @RogersHelps do you have an official Twitter account reports the real-time internet interruptions and restore notice? I find it’s hard to know the updated status of my not-working-internet when it’s down for minutes to hours….

  • AdamElCohen1 Adam Elcohen 🇨🇦 (@AdamElCohen1) reported

    @cbcmarketplace I dare cowards to do program about the 3 mafias wireless sucking poors Canadian blood ...Rich Torontonian got a relieve thanks to "Beanfield" & @Bell & @Rogers were forced to much "Beanfield" price for the rich & poweruf $49.99 for 1 GB. For the poor $113 is the price for 1 GB.

  • vrajshah229 Vraj Shah (@vrajshah229) reported

    @RogersHelps call forwarding not working. Turned it on from device as well as *21*number#. Both way and still not working. Chat representative can't help because of increasing fraud cases. Please help