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Rogers

Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

Why is my Rogers service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kitchener come from postal codes N2H , N2E , N2A , N2C , N2P , N2N and N2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, Ayr, St. Jacobs, and Baden.

CityProblem TypeReport Time
Kitchener Internet 8 hours ago
Kitchener Internet 1 day ago
Kitchener Internet 2 days ago
Kitchener Wi-fi 5 days ago
Kitchener TV 7 days ago
Cambridge Wi-fi 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • jennmet9
    Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • CanadianMakerpr
    Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • diva701
    Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • SchieckKaren
    Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • thechadrsmith
    Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • kevin_maltby
    Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • WesGallant
    wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • dave_macadian
    Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • Toyotasrgr8cars
    M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • AndyCWood
    Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jayrlocked
    🇨🇦Jay (@jayrlocked) reported

    @RogersHelps you know for 230 a month for cable and internet you’d think you could at least communicate on your website and socials better about outages in whole areas. Been down since 430 2 hours no tv internet home phone wtf we paying you for?

  • jaspreeeetkaur
    Jaspreet (@jaspreeeetkaur) reported

    @RogersHelps our internet has been out since Friday, march 13. We’ve called Roger’s 5 times and each representative tells us the issue will be resolved in 24 hours. One even sent us a new modem which won’t activate. It’s Wednesday, March 18 now and still no fix…

  • dukejallen
    Derek (@dukejallen) reported

    @That80sG @Rogers Our power flickered this morning and our Bell modem completely **** the bed. Luckily replaced quickly and Bell support got the new one up and running within 30 mins.

  • loyaltybuff
    Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported

    @RogersHelps I am but hate the advertising. Some very inappropriate! Out of curiosity if the issue is not fixed, why the 2 messages that it is fixed

  • Mooshie70
    🇨🇦 (@Mooshie70) reported

    @RogersHelps any ETA for todays outage? Scarlett rd & Eglinton. Etobicoke entire building out since 10am this morning. Heard some construction crew cut the cable. No internet , no TV.

  • JayJjtml555
    Rick Blaine (@JayJjtml555) reported

    @RogersHelps again..so tone deaf..I already went through that for God sake...Before I posted here..as I figured someone wd help at that number..but nobody did

  • wanwalker
    wanwalker (@wanwalker) reported

    @RogersHelps I have a moto g 5g - 2024 with your data 5g/5g+ plan but it only connected as LTE+. My wife's phone connected as 5g+ without issue. Why? Also the connection is slow even on audio only streaming.

  • LycanKing89
    TheOneTrueMorty (@LycanKing89) reported

    @brad_ulel @Rogers We still get mail to the house for my girlfriends mom. We’ve called and they say the will correct it. But they never do. Big companies don’t care about you. It’s really hard for them to get mail for a person whose been gone for so many years

  • Zone3Garden
    Nicole's_in_AB (@Zone3Garden) reported

    @calgaryjohn403 @Rogers I am not. And no, that is ridiculous to pretend that using a landmark in a location on a poster is ever a problem.

  • MHCGInc
    Marshall Haber (@MHCGInc) reported

    @RogersHelps why is the feed so bad all the time for CNBC???