Rogers

Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2E, N2A, N2C, N2B, N2M, N2N, N2R and N2H.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/09/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, Breslau, Baden and New Hamburg.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaCambridge Internet
CanadaWaterloo Internet
CanadaKitchener E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • WesGallant wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • diva701 Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • Toyotasrgr8cars M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • kevin_maltby Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • SchieckKaren Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • CanadianMakerpr Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

  • jennmet9 Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • dave_macadian Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • AndyCWood Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • reg_martin Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • noreen_mahboob ❤️NOREEN KHAN ❤️ (@noreen_mahboob) reported

    Seriously Rogers! We’ve been down for 6 hours. @RogersHelps @Rogers @Fidomobile

  • Piccolocampo piccolocampo (@Piccolocampo) reported

    @RogersHelps Fix your internet. It’s been bad all week

  • noreen_mahboob ❤️NOREEN KHAN ❤️ (@noreen_mahboob) reported

    Hey @RogersHelps my internet is down for 6 hours? When are we gonna get service back up. Like my life dependents on internet connection.

  • Fraudiola_ Thomas Tuchel’s Son (@Fraudiola_) reported

    @RogersHelps @Rogers Hi I’ve been experiencing internet issues the whole day it’s very disappointing paying such a high premium to not even have a stable connection

  • azoozenziara Az ziara (@azoozenziara) reported

    Rogers Outage at Mississauga L5R @RogersHelps @RogersBiz

  • IAmKelvinYoung Kelvin Young (@IAmKelvinYoung) reported from Markham, Ontario

    @RogersHelps Is there an internet outage in Markham right now? Modem went offline about half an hour ago

  • joyobliss Joy Harris (@joyobliss) reported

    @RogersHelps An hour on the phone trying to get a very small credit applied to my bill due to misinformation given to me by a Rogers rep. No resolution. Customer “care” at Rogers is horrible.

  • PBposts PB (@PBposts) reported

    @RogersHelps We got the internet connection in January and temporary cable was laid over tree, its been 6 months and we are still waiting on proper cabling to be done. Already followed-up 3 times, its a safety concern given the current stormy weather. Please support at earliest.

  • MaksimShalom Max (@MaksimShalom) reported

    @NoodleLetters @Rogers Wild that I dont have any issues when I live literally like 5 mins away. Garbage isp regardless cuz I've had terrible internet w them in the past but who u switching to? Also **** outta the replies like u care rogers pr guy this mans BEEN suffering

  • brandy_beecroft Brandy (@brandy_beecroft) reported

    Okay you REALLY need to fix your smart home monitoring app. FIVE nights in a row I have had to manually type in the password to use app, I can’t arm the house, can’t turn off the lights. What if someone was chasing me outside? I wouldn’t have time to type a password! @Rogers