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Rogers outages and service status in Kitchener, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Aug 8, 7:35 PM EDT.
  • 41% Internet (41%)
  • 35% TV (35%)
  • 12% Total Blackout (12%)
  • 12% Wi-fi (12%)

The latest reports from users having issues in Kitchener come from postal codes N2M , N2H , N2N , N2B , N2G , N2A and N2P .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 10: Problems at Rogers

Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.

CityProblem TypeReport Time
Kitchener Internet 2 days ago
Cambridge Wi-fi 2 days ago
Cambridge Internet 3 days ago
Cambridge Wi-fi 8 days ago
Kitchener TV 9 days ago
Waterloo TV 10 days ago

Nearby cities with recent reports

Cambridge

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • GregnKW
    Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

  • TheSmileCEO
    Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    @Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • jennmet9
    Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • thechadrsmith
    Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • krinal
    Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • SchieckKaren
    Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • kaseysmom11
    Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps can you confirm the problem with internet at N1R?

  • MedicRichard
    Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CreelmanPatrick
    Patrick Creelman (@CreelmanPatrick) reported

    @FierySharky @Rogers @Sportsnet Bad Decision period

  • MarkCandler
    Mark Candler (@MarkCandler) reported

    @RogersHelps We've been a customer of yours for 40 years. Spoke with someone 2 months ago to lower the cost. All was done & then 2 months later you raise the price we mutually agreed to. Not Good & I don;t want a text book answer from you. Enough with you reading from your script.

  • planinshek
    Ryan Planinshek (@planinshek) reported

    @Rogers your automated phone system is awful. My mom was disconnected after waiting on hold for 1.5 hours multiple times trying to report a hacked account. Shoutout to the Coquitlam Centre store for finally fixing it in person today, but your phone support needs serious work.

  • VishPTG
    Cha Plow (@VishPTG) reported

    Hey @Rogers @Fidomobile @FidoSolutions You can't just change the monthly phone plan prices whenever you want. We agreed on a set price that doesn't change for as long as we have It. We don't care about your investment in 5G network that you've trained your reps to tell us.

  • shaneconohan17
    shane conohan 🇨🇦 (@shaneconohan17) reported

    @FierySharky @Rogers @Sportsnet Dude wtf

  • canadasam53
    CanadaSam53 (@canadasam53) reported

    Gotta say The new @RogersHelps technical support AI actually makes calling for help more difficult. A simple request to exchange equipment took me repeating the request 6 times

  • thewiredserf
    Jeff Jones (@thewiredserf) reported

    @Rogers how to we actually get a technician to help with a surge damaged drop? It’s been 7 days now and 2 technicians with no resolution. Have to wait on the phone for 1.5 hours to have support tell us they can’t send someone for another day.

  • TheLordThunder
    Lord Thunder (@TheLordThunder) reported

    @FierySharky @Rogers @Sportsnet A lane seems to be opening for a local sports news network to emerge. I'm not listening to Leaf hype all year, that's for sure.

  • Skeets593
    Skeets59 (@Skeets593) reported

    I see a new line item on my Rogers cell phone bill. “Wireless rate adjustment “ $5. I call Rogers. They are experiencing higher than normal call volume and to call back later and they hang up on me. Nice. Well you just lost a customer @Rogers. I’m now with Freedom

  • rhibbsy
    Ryan Hibbs (@rhibbsy) reported

    @RogersHelps People calling me pretending to be Rogers to get me to upgrade my device. I was promised a free phone, which happens, so it sounded legit, but when I got it, they insisted I not call Rogers. Now I'm just trying to return the phone and cancel the order. I have their info.