Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Kitchener come from postal codes N2M, N2E, N2A, N2B, N2R and N2C.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Rogers
Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, Breslau, Baden and New Hamburg.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
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| Kitchener |
Internet | |
| Kitchener |
Wi-fi | |
| Kitchener |
||
| Kitchener |
Total Blackout | |
| Waterloo |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
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Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Waterloo, Ontario
@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
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Thiago Neres
(@thiagoneres) reported
from
Kitchener, Ontario
@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
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Douges
(@Douges60) reported
from
Cambridge, Ontario
@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me
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Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Amir Ismail & Associates (AIA)
(@canadaimmigrate) reported
from
Cambridge, Ontario
Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers
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Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Joshua Broderick
(@JoshBroderick17) reported
from
Kitchener, Ontario
Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
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T⚽️NY 🇨🇦🇵🇹
(@SenhorSLBenfica) reported
from
Cambridge, Ontario
@thekneeguy @RogersHelps The miracle solution has failed.
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T⚽️NY 🇨🇦🇵🇹
(@SenhorSLBenfica) reported
from
Cambridge, Ontario
Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?
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Craig Campbell
(@craiger_c) reported
from
Waterloo, Ontario
@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
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Gavy
(@GurpartapSS) reported
from
Kitchener, Ontario
@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@RogersHelps Internet is down 8n Cambridge N1R area
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
I'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet
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rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@RogersHelps can you confirm the problem with internet at N1R?
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rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
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Jennifer Passy
(@Jenn_Passy) reported
from
Kitchener, Ontario
@RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.
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Jenny Brooks
(@MsBrooksWRDSB) reported
from
Kitchener, Ontario
Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Lakhan Pawar
(@Lakhan_Pawar) reported
@Rogers internet is down M4S
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Howard Purchase
(@hpurchase) reported
Hey @RogersHelps I am paying for NHL Live and I can't stream the Habs vs Leafs game on my phone because it's blacked out. What's up with that? I don't live in Montreal. Did I mention I am paying for that service...which used to be free with my Rogers service. #nothappy
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stubenhocker
(@nvmine) reported
@Rogers I have an essay to write and I have meetings all ******* day tomorrow. Please fix your goddamn connection.
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Lakhan Pawar
(@Lakhan_Pawar) reported
@RogersHelps Internet is down M4S
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cam
(@smithcam013) reported
@RogersHelps imagine charging people nearby $40 a month to watch their games just to get blackouts. When we’re lucky enough your service even works. And when it does the streams are about 3 minutes delayed. My phone notifies me of goals before my stream even plays them. Scam
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
Rest assured that when the class action suit starts up, I’ll be right there, asking for easily $1,000 in money I paid to @RogersHelps for services that were never used, that they turned around and gave to their CEO. I’m so very done being a customer.
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John
(@jkdn4life) reported
@Rogers I hate your service.. You say it's reliable, but it can't be if it goes out everyday and your techs can't find or fix the problem.. Never had an issue with @Bell As soon as I can I'm going back!!
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bill cooper
(@BillHCooper) reported
@Rogers 10 days of 25% internet service time is enough. It’s not my responsibility to tell you what your problems are. Get it together. Do your job. 3 services. None work
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Pam B
(@pamjb1) reported
@RogersHelps @rogers how come it takes twice as long to upload content on Rogers Anyplace than it does on Ignite TV? Just bc you want me to switchover doesn’t mean service I am paying for should be inferior.
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Ryan Bragg
(@ryanbragg84) reported
@RogersHelps Are there any known tv issues in St. John’s. Picture is freezing or going to black screen and little or not audio. Rebooting router has not fixed it.