Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2E, N2A, N2M, N2N, N2R, N2B, N2P and N2H.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (13%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, St. Jacobs and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
TV | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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engagy more better
(@jiminthecage) reported
from
Wilmot Centre, Ontario
@bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
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Fidget
(@FidgetSS) reported
from
Cambridge, Ontario
@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
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Sam
(@SamClairmont91) reported
from
Kitchener, Ontario
@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Shannon Danielle
(@kaseysmom11) reported
from
Kitchener, Ontario
@adventuresmissa Would like f @Rogers wasn’t down. ALL DAY
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
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S M Tariq Qadri
(@SyedTariqQadri) reported
from
Cambridge, Ontario
@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible
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PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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Claire Donnison
(@PlanetC63) reported
from
Kitchener, Ontario
WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Dan Gibson
(@DGibs) reported
from
Cambridge, Ontario
@RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T
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Natalie Zofia/identify as vaxxed
(@anemic_sweet) reported
from
Kitchener, Ontario
Thanks @Rogers for being a useless service.
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Richard Guy
(@MedicRichard) reported
from
Cambridge, Ontario
@RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Natalie Zofia/identify as vaxxed
(@anemic_sweet) reported
from
Kitchener, Ontario
Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Perkin Tan
(@PerkinTan) reported
@AboutRogers @RogersHelps Sms isn't working still. I am simply shocked at how Rogers has allowed this situation to happen in the first place. Nation wide outage for 24 hours? Unbelievably pathetic.
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Gordon Zed
(@gordoooo_z) reported
@RogersHelps are there any Ignite internet or TV problems right now? I'm trying to watch the Ignite TV app on my phone and it's super stuttery. Worked fine a few hours ago. I'm not on data I'm in the same room as the router.
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Whitby Mom
(@MomWhitby) reported
@Rogers Thanks for the apology. How about a real explanation, and disclosure if any personal info was hacked per some of the speculation here? If no hack, pls confirm real cause of outage and slow response?
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Billy Katsoulakis
(@Billy2kk) reported
@Rogers Now that Rogers owns Freedom mobile they have unethically shown their arrogance by knocking out all mobile data, texting, calling and interrupted 911 emergency phone calls due to the outage yesterday. There is no news as to why. The CRTC should review what happened.
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Sunil Sasidharan
(@SunilSasidhara5) reported
@Rogers we need compensation for the outage. why should I pay for yesterday's service? We don't want to hear software update, bla bla bla etc... It's your mistake and I cannot pay for that.
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Don Kiebals
(@DonKiebals2) reported
Since @Rogers network was down nationwide yesterday, how are we supposed to shop with NO DATA SERVICE? Customer gave me 3 stars, complained and said I didnt follow instructions. Of course not! I can't call you. NO DATA SERVICE! Left the groceries in the lobby. It's not my fault!
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Juliana Fraser
(@JulianaFraser) reported
@RogersHelps I am still without service. I’ve continued to turn phone off and back on and it still just says “Searching”. HELP! When will this be fixed?
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Alana Hayman
(@HaymanMurphy) reported
Day 2 of #rogersoutage and I am thankful that my wifi and home services are from a different provider so I still have connectivity. @Rogers @RogersHelps any chance you have a timeline for the fix?
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𝓙𝓾𝓼𝓽𝓙𝓮𝓷𝓷𝓪🇨🇦 🇮🇪
(@_Jenna_bee) reported
@DavidG001100 @franticmonkey @RogersHelps Its the principle David, if 15 million customers make them refund a few bucks, it adds up so they feel it. If everybody just sucks it up what reason does rogers have to improve?
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Jeff Asselbergs
(@JeffAsselbergs) reported
@RogersHelps A software update caused this? Not sure that’s even possible. Can you explain how this would affect virtually the entire Rogers network?