Rogers outages and service status in Kitchener, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Aug 2, 4:34 PM EDT.
- TV (47%)
- Internet (33%)
- Total Blackout (13%)
- Wi-fi (7%)
The latest reports from users having issues in Kitchener come from postal codes N2H , N2N , N2B , N2G , N2M , N2A and N2P .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Wi-fi | 3 days ago |
|
Kitchener
|
TV | 4 days ago |
|
Waterloo
|
TV | 5 days ago |
|
Kitchener
|
TV | 10 days ago |
|
Cambridge
|
TV | 10 days ago |
|
Kitchener
|
TV | 10 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Debbie Holland (@DebbieH039) reported from Cambridge, OntarioHey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!
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Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Dave MacKay (@dave_macadian) reported from Cambridge, Ontario8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Richard M. (@Richard_Miles68) reported from Cambridge, Ontario@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
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Will D (@wdelves) reported from Wilmot Centre, Ontario@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?
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M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@Rogers You guys should improve the internet service before promoting other products!
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Debbie Holland (@DebbieH039) reported from Cambridge, OntarioHey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.
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Fidget (@FidgetSS) reported from Cambridge, Ontario@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario@Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.
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Darren Dempsey (@darrendempsey73) reported from Cambridge, OntarioI'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet
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Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario@Rogers no tv for last half hour! Is ignite down? All channels
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Craig Campbell (@craiger_c) reported from Waterloo, Ontario@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
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Joshua Broderick (@JoshBroderick17) reported from Kitchener, OntarioThanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
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Elaine (@Laineygirl) reported from Woolwich, Ontario@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kim Melnyk (@MelnykKim) reportedHey @Rogers service. I’m trying to get support for someone to come deal with a downed wire in the street that belongs to you and the call centre has hung up on me twice when transferring me to the right people and virtual assistants are no help.
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Ria Riaz (@RoastedKeyboard) reportedOut of all the telcos @Rogers by far has the worst customer service. Consistently
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NordicNords (@NordicNords) reported@RealDonBradshaw @BlueJays @Rogers So you’ve never been on the internet before eh or do you just whine for a living?
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Fezco (@Nikumi87) reported@RobFai @Rogers You didn't hang up on them within the first 10 seconds?
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Julie Carl (@JulieC007) reported@RogersHelps Hey Roger’s, what does it take to talk to a human being in your company? Your AI just hung up on me. I wasn’t originally calling to cancel, but now…
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Strouder (@strouder1974) reportedHey @Rogers , i just wasted an hour on hold trying to get some assistance with my service, finally hung up as i can't spend all day on hold. I wonder how customer service is with @starlink?
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ambam (@ItsReallyAmber) reported@Darth_Pingu @Rogers It all comes down to money. Its costs more to have everything canada based. Which means Mr. CEO and senior executives would get less money / bonuses and we cant have that now can we?
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps After another 3 hours in chat we got about 15 minutes of service before it blew up again
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Grittygirl88 (@grittygirl88) reported@RogersHelps Roger's offline stores are not able schedule the te h appointments for new device installation and are not even able to schedule appointment. The Roger's in square one mall said they cannot do any modifications for the home internet service.
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Rob Fai (@RobFai) reported@Rogers if you only knew how incredibly vile some of your telemarketers are over the phone... You can't possibly think these call centres work, do you? It's the worst branding you could possibly put into the marketplace, honestly.