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Rogers outages and service status in Kitchener, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Kitchener, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Aug 1, 5:54 PM EDT.
  • 38% Internet (38%)
  • 33% TV (33%)
  • 24% Total Blackout (24%)
  • 5% Phone (5%)

The latest reports from users having issues in Kitchener come from postal codes N2H , N2N , N2B , N2G , N2M , N2A and N2P .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.

CityProblem TypeReport Time
Kitchener TV 6 hours ago
Waterloo TV 1 day ago
Kitchener TV 6 days ago
Cambridge TV 6 days ago
Kitchener TV 6 days ago
Kitchener Total Blackout 6 days ago

Nearby cities with recent reports

Waterloo

1 recent signals

1 day ago
Cambridge

1 recent signals

6 days ago

Community Discussion

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • WesGallant
    wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • Jenn_Passy
    Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario

    @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

  • Richard_Miles68
    Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • AndyCWood
    Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • gurjitkular01
    Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario

    @Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • jennmet9
    Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • dave_macadian
    Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • SenhorSLBenfica
    T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    @thekneeguy @RogersHelps The miracle solution has failed.

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • RickvonStauff
    Richard von Stauffenberg (@RickvonStauff) reported

    @CanadasLeafs @Rogers Rogers & Bell are 2 of the worst companies I've ever had the misfortune to deal with.

  • k_mclean
    Katie🌼💛☀️ (@k_mclean) reported

    @RogersHelps We sure have 🙃🙃🙃 but why wouldn’t you also look at your customer list before going door to door and see I already have EVERY single service with you???? Don’t waste my time.

  • alpdenizdeveci
    Alp Deniz (@alpdenizdeveci) reported

    @Rogers I am keep getting charged fees even after I left Canada and closed my bank account. I don’t live in Canada but I still get charged $75 for returned fee on my supposedly automatic payment. I can’t even contact customer service! I just waited 2 hours in line! International!

  • soro77
    𝗟𝗲𝗲 𝗦𝗼𝗿𝗼𝗰𝗵𝗮𝗻 (@soro77) reported

    Hey @Rogers figure your **** out. No internet all day...anyone know @TELUS phone number?

  • Sandy_DEWfan
    Sandra A (@Sandy_DEWfan) reported

    @RogersHelps @DarrenOrvis Your self serve options are a mess! I have been able to so far get what I need for service but you do need to do better online. Also when there’s a new modem why can’t you advise loyal customers? Can you tell me what is your latest modem model?

  • BlindLiberalism
    BlindLiberalism (@BlindLiberalism) reported

    @RogersHelps Hi, I’ve followed up again with support but now have not heard back for a bit. It’s been a frustrating amount of back and forth and Im not understanding why they cannot actually help.

  • Knxwhun
    Knxwhun.🇯🇲🇵🇸🍉 (@Knxwhun) reported

    We got our @Rogers modem today and they are already going through an outage lolol.

  • MjbOriginal
    Michael JB 🇨🇦 (@MjbOriginal) reported

    @CanadasLeafs @RogersHelps I’m not defending them, but it’s a bad time to call. Lots are now home from work for the day and can’t call until then. Jams them the f up. 10 am-ish til 2-ish works good. Weekends after 1 as well.

  • leaky766
    leaky (@leaky766) reported

    @RealKiTsKorner @Fidomobile @Rogers Unreal isnt it ? Shockingly bad customer service ......

  • One_Gunn44
    Mike Gunn (@One_Gunn44) reported

    @CanadasLeafs @Rogers I Waited online for over 2 hours wanting help with a move… and was disconnected. I have been a Roger’s customer for over 35 years and this the peak of horrible customer service. #rogers