Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Kitchener come from postal codes N2A, N2M, N2C, N2H, N2R, N2N, N2E and N2B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at Rogers
Rogers is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Cambridge, Waterloo and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Total Blackout | |
| Kitchener |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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Natalie Zofia/identify as vaxxed
(@anemic_sweet) reported
from
Kitchener, Ontario
Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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S M Tariq Qadri
(@SyedTariqQadri) reported
from
Cambridge, Ontario
@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi
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Natalie Zofia/identify as vaxxed
(@anemic_sweet) reported
from
Kitchener, Ontario
Thanks @Rogers for being a useless service.
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Claire Donnison
(@PlanetC63) reported
from
Kitchener, Ontario
WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
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PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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Richard Guy
(@MedicRichard) reported
from
Cambridge, Ontario
@RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Brendan J Byrne
(@13Byrne) reported
from
Cambridge, Ontario
@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Fredo Account
(@AccountFredo) reported
@RogersHelps Here’s the thing you guys are not understanding, your terms do not exclude consequential damages as a remedy for lost service. You are in a world of legal trouble!
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Lucie🇨🇦💚🔞🏳️🌈✌
(@_LucieBee) reported
@RogersHelps @Rogers On Tuesday you called 3 times, yesterday twice harassing me for $ but NOT ONCE DID YOU APOLOGIZE FOR YOUR IRRESPONSIBLE OUTAGE ON THE WEEKEND. You want me too pay you but where's my credit? I'm ready too leave. I'm NOT ready to pay you after this outage.
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Michael Nadler
(@mlnadler) reported
@RogersHelps Working on my “vacation” this week due to meetings being rescheduled due to the outage. Thanks Rogers.
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Hunter
(@Darkarcangel73) reported
@RogersHelps Ah yes, 15$. I'll be sure not to spend it all at once.... Wtf Rogers, this is NOT acceptable.
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Kyle Thompson
(@braindeadinbred) reported
@buzz_because @RogersHelps Can't. My stupid internet won't work.
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Bruce Townley
(@BruceT425) reported
@RogersHelps It’s very sad that your decisions are solely based on your bottom line & not thinking long term for customer retention. You’ve shown no commitment to right what you did wrong. Mr. @Rogers must be rolling in his grave. You are destroying his legacy.
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Rita Davey
(@RitaDavey10) reported
@RogersHelps @adrianathompso4 Are you kidding me!! One of the biggest companies, 2 days! I’m glad to say lm not with them. The company l am with has given me 1mth, no pymt for uTube buffering 3 nights in a row!! Tlk about being cheap especially when many ATM machines and Banks shut down for 3 days BS!!
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Lundoner
(@sirLundoner) reported
@DarrylMurphy78 @nationalpost @RogersHelps Lol how is failed continuity planning from Interac, Rogers problem ? Any business, especially a large profitable one like Interac, that didn’t have a backup is poor, greedy business planning.
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jj.johnstone
(@jjjohnstone5) reported
@RogersHelps How about breaking up the monopolies. Break them all up and have some actual competition to bring prices down. No more of this 'infrastructure' BS for why you limit data. C$30 for true unlimited data, calls and texts in Europe. Canadians are ripped off in everything I was shocked
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Janis Cooley Leonard (she/her)
(@leonardjan) reported
@RogersHelps Dear Rogers…please don’t bother. I’ve played this game with you and Bell before. My rates will just go up to compensate you and never come back down until there is fair competition.