Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2H, N2A, N2M, N2R, N2N, N2P, N2E and N2G.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Baden, Cambridge and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
TV | |
| Baden |
TV | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Debbie Holland
(@DebbieH039) reported
from
Cambridge, Ontario
Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
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Fidget
(@FidgetSS) reported
from
Cambridge, Ontario
@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed
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Shannon Danielle
(@kaseysmom11) reported
from
Kitchener, Ontario
@adventuresmissa Would like f @Rogers wasn’t down. ALL DAY
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
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engagy more better
(@jiminthecage) reported
from
Wilmot Centre, Ontario
@bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo
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Sam
(@SamClairmont91) reported
from
Kitchener, Ontario
@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T
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Greg Cook 🇨🇦
(@GregnKW) reported
from
Kitchener, Ontario
@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Will D
(@wdelves) reported
from
Wilmot Centre, Ontario
@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?
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Debbie Holland
(@DebbieH039) reported
from
Cambridge, Ontario
Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
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Dan Gibson
(@DGibs) reported
from
Cambridge, Ontario
@RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.
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Paul Ingram
(@Checkguy2000) reported
from
Kitchener, Ontario
@Rogers no tv for last half hour! Is ignite down? All channels
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Pinkpanther80
(@Pinkpanther801) reported
@hawkria @MJSiebolt @RogersHelps I used teksavvy with dsl and it went through bell. They use both depending on what service you take and I have friends with teksavvy that weren’t affected yesterday all dsl
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Scott hoffman
(@Scottho73696119) reported
@RogersHelps Un reliable garbage service. If this is a common problem, upgrade your network and how ******** did you post this anyway did you over ride your own network or did you use bell lol.
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The Right News 🇺🇸 🇨🇦
(@theritenews) reported
@chethosahalli @RogersHelps @Rogers This is not acceptable for a company of this size and scope. They should have multiple redundancies. There should never be one chokepoint that takes everything down for a full day. A company of this size should never have something like this happen.
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Justin Koenig
(@JustinKoenig13) reported
@TurnbullDave @Rogers I heard you talk about it this morning. I feel really bad for you and each customer that was affected yesterday! I’m so sorry you had to deal with that.
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Kyle
(@HashtagKyle) reported
Hi @Rogers I’m a business account holder and yesterday’s outage was costly. @Bell hasn’t had this issue and the switch is awfully tempting. Do I need to call in to tell you I expect something for yesterday or are you just going to do the right thing and make a standard offer?
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W.R.P. 🇨🇦🤢🤬☠️ Writer.
(@WRpardy) reported
@RogersHelps I'm just glad it's fixed. No word on what went wrong yet and how to prevent it from happening again. Need some sort of backup in place. These things can and will happen again. People seemed shock that even technically can fail.
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Stewart Lyons
(@stewartlyons) reported
@RogersHelps @RogersHelps I have partial connectivity. Many sites still down and speeds very slow. You need to provide updates. People understand outages but your lack of communication is ridiculous
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mandy
(@RandRsmom) reported
@RogersHelps My wifi is still not working on Oshawa. Data is working. Funny how that was fixed first.
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b
(@AshleyMuckle) reported
@chethosahalli @RogersHelps @Rogers We CAN live without internet. We can’t live without 911 and without all debit/e-transfer and a lot of credit functions. Phones are supposed to call 911 no matter what, and they didn’t. Thats a huge issue
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VG
(@fishcotheque) reported
@TekSavvyBuzz @Rogers over 30 hours since our connection went down and it's still not up. We are in the GTA and people 3 streets over have their connectivity back. #internetdown #Customerservice #darkages