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Rogers outages and service status in Kitchener, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • 47% Internet (47%)
  • 21% TV (21%)
  • 16% Total Blackout (16%)
  • 11% Phone (11%)
  • 5% E-mail (5%)

The latest reports from users having issues in Kitchener come from postal codes N2M , N2E , N2H , N2N and N2A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.

CityProblem TypeReport Time
Kitchener TV 9 days ago
Waterloo Internet 11 days ago
Kitchener Total Blackout 12 days ago
Cambridge Total Blackout 12 days ago
Cambridge Total Blackout 12 days ago
Cambridge Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • mariamin59
    Maria Minutillo (@mariamin59) reported from Kitchener, Ontario

    @MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔

  • SamClairmont91
    Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • grlsruledaworld
    EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • WesGallant
    wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • thechadrsmith
    Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • dave_macadian
    Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • 13Byrne
    Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • m4middle
    Meaghan M (@m4middle) reported from Lakeshore Village, Ontario

    @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

  • krinal
    Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • TheSmileCEO
    Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • jiminthecage
    engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • kian_zac
    Kian Zachary (@kian_zac) reported

    @RogersHelps today is day 5 of not having a working phone .. @RogersHelps I’m waiting patiently for my issues for my issues to get resolved .. as of today I’m hoping you’ll knock out the 5 days fr my upcoming bill .. case # BT1409749

  • Gecko4441
    Gecko444 (@Gecko4441) reported

    @REWoman @Rogers They honestly don't care. They call me serveral times a week looking for somebody else (I'm not even a customer), and I keep telling them they have the wrong number. They have been telling me they'll take my number off the list for a over a year. Every call is an Indian jeet.

  • Caddy519
    caddy (@Caddy519) reported

    Hey @Rogers how come by elderly mother needs to be on hold for 90 minutes almost every single day with you because her cable is out? What kind of service is she paying for. This is disgusting!!

  • TanbirRana94
    Tanbir From Surrey (@TanbirRana94) reported

    Waking up the last few days without sports talk radio is like an alcoholic not drinking on the weekend. Im getting cold sweats in the morning, and my family and friends tell me I’ve been very toxic to be around!! **** you @Rogers #Bellletstalk

  • GiantBlueRing
    Giant Blüe Ring 🍁 (@GiantBlueRing) reported

    Hey @Rogers, it sure would be nice to listen to the @BlueJays game on the radio in Calgary right now. But oh ya, you shut down the radio station and laid off a bunch of good people. You suck @Rogers...!

  • Marc86450029
    M (@Marc86450029) reported

    @globeandmail are you aware that @Rogers use the press focus on the mlse purchase to hide the fact that on the same day they cut hundreds of jobs in Atlantic, Canada of support agents outsourcing the jobs to India... Their communications strategy was to hide it!...

  • COBHC85
    Chris 🇨🇦 (@COBHC85) reported

    Spent a whole day being hung up on by @Rogers trying to cancel my accounts, because they don't employ any humans anymore. I can't express how strongly I hate this company.

  • VictoriaJoss
    Victoria Joss (@VictoriaJoss) reported

    @RogersHelps I’m finding it increasingly difficult communicating with S/R. All Twitter “chats” have suddenly disappeared & speaking to a human being seems old school. Now we’re beset with bots who give pat answers unrelated to the question or FAQs that don’t help. IS there an actual phone#?

  • DJWardWilson
    ward wilson (@DJWardWilson) reported

    @RogersHelps did all that TSN - 3 dots GARBAGE PRODUCT

  • ResearchChat
    Chris Conley (@ResearchChat) reported

    @Yuvrajsv1rk @Rogers When I go in person to a @Rogers store, they won't deal with issues (including cancelling contracts), only sales.