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Rogers outages and service status in Kitchener, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received May 6, 9:21 PM EDT.
  • 67% Internet (67%)
  • 22% TV (22%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Kitchener come from postal codes N2E , N2N , N3A and N2M .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.

CityProblem TypeReport Time
Kitchener Internet 1 day ago
Kitchener Internet 3 days ago
Cambridge Internet 4 days ago
Kitchener TV 8 days ago
Waterloo Internet 9 days ago
Kitchener TV 9 days ago

Nearby cities with recent reports

Cambridge

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps Internet is down 8n Cambridge N1R area

  • Richard_Miles68
    Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    @inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!

  • CanadianMakerpr
    Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.

  • Richard_Miles68
    Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?

  • jennmet9
    Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • grlsruledaworld
    EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • SenhorSLBenfica
    T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

  • diva701
    Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • thiagoneres
    Thiago Neres (@thiagoneres) reported from Kitchener, Ontario

    @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Corby_77
    Corby (@Corby_77) reported

    I don't like nor trust Keith Pelley. He's a corporate yes man, MLSE and ownership is more worried about the bottom line than winning a Cup. When the company I worked for 18+ years was bought out by @Rogers it was never the same afterwards, happy I got bought out. #leafs

  • sidcedar
    Sid T (@sidcedar) reported

    @RogersHelps Fix your ******* website that keeps looping in circles sign in login sign in login sign in login only to be told to call the ******* dumb *** ******* number and your representative doesn’t even know ******* anything. Poor, useless ******* company.

  • ap210
    AP (@ap210) reported

    @Rogers two hours of waiting for online support. When I got to front of line, the chat was abruptly ended. Customer since 2000 and fed up. Last call I waited 2.5 hours on hold for an agent and he didn’t resolve problem even though he said he did. Please help or I’m done!

  • TonyAnjam
    Tony🐶🏒 (@TonyAnjam) reported

    No one reading this, but I did call out @Rogers last week for ripping me off. But @RogersHelps has tracked down the salesman and confirmed no install fee! A bit ridiculous to need Twitter for this, and still think their AI-chat-bot that does nothing is whack

  • cjmask83
    Craig Mask (@cjmask83) reported

    @RogersHelps It resolved itself last night while I was in the queue for support. It was the second time in the last few days the issue has cropped up, so I’m hoping it won’t be back.

  • pucknucksaga
    Pucknucksaga (@pucknucksaga) reported

    @Canucks @Rogers Audio issues?

  • HoneyboyWilson6
    Honeyboy Wilson (@HoneyboyWilson6) reported

    @RogersHelps Rebooting the modem fixed the problem. I didn’t think of that first because the other apps were working ok.

  • HeldyCarvalho
    Heldy (@HeldyCarvalho) reported

    Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?

  • Jimbb5022
    High_5_Brady (@Jimbb5022) reported

    @RogersHelps … the highest level of customer support and executive escalation. Instead of feeling heard or valued as a customer, I have been left feeling ignored and dismissed.

  • CanucksCritic
    Canucks Critic (@CanucksCritic) reported

    @Canucks @Rogers $5 menu and a watch party for a lottery because the team was awful. This is the product now, distractions instead of fixing anything.