Rogers outages and service status in Kitchener, Ontario

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.

City	Problem Type	Report Time
Cambridge	Internet	13 hours ago
Kitchener	Wi-fi	2 days ago
Kitchener	Total Blackout	5 days ago
Kitchener	Total Blackout	5 days ago
Cambridge	Internet	6 days ago
Kitchener	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

• 
  Ron M (@CanadianMakerpr) reported 48 seconds ago from Cambridge, Ontario

  @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

• 
  rOgUE66☮️ (@daevmc) reported 11 minutes ago from Cambridge, Ontario

  @RogersHelps Internet is down 8n Cambridge N1R area

• 
  Chad R. Smith (@TheGospelOfChad) reported 12 minutes ago from Kitchener, Ontario

  @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

• 
  Sally Sarachman (@SallySarachman) reported 12 minutes ago from Kitchener, Ontario

  @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

• 
  Levis Becker (@LevisBecker) reported 18 minutes ago from Kitchener, Ontario

  @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

• 
  Ishan Abeywardena (@ishansa) reported 22 minutes ago from Kitchener, Ontario

  @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

• 
  Hardik Jasani (@jasanihardik2) reported 26 minutes ago from Kitchener, Ontario

  @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

• 
  Gurjit Singh (@gurjitkular01) reported 29 minutes ago from Cambridge, Ontario

  @Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .

• 
  Darren Dempsey (@darrendempsey73) reported 29 minutes ago from Cambridge, Ontario

  @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

• 
  Richard M. (@Richard_Miles68) reported 31 minutes ago from Cambridge, Ontario

  @inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!

• 
  Natalie Zofia/identify as vaxxed (@anemic_sweet) reported 34 minutes ago from Kitchener, Ontario

  Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

• 
  Dan (@NothingworksDan) reported 38 minutes ago from Kitchener, Ontario

  @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

• 
  Elaine (@Laineygirl) reported 39 minutes ago from Woolwich, Ontario

  Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

• 
  Hardik Jasani (@jasanihardik2) reported 41 minutes ago from Kitchener, Ontario

  @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

• 
  a k (@AbhaK24) reported 42 minutes ago from Kitchener, Ontario

  @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

• 
  TheHowitzer (@TheHowitzer9000) reported 53 minutes ago from Waterloo, Ontario

  I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

• 
  TheHowitzer (@TheHowitzer9000) reported 55 minutes ago from Waterloo, Ontario

  Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

• 
  T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported 57 minutes ago from Cambridge, Ontario

  @thekneeguy @RogersHelps The miracle solution has failed.

• 
  Allan Thompson (@gastropod225061) reported 59 minutes ago from Kitchener, Ontario

  I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

• 
  Dan Gibson (@DGibs) reported 59 minutes ago from Cambridge, Ontario

  @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jarrell G (@jarrell) reported 4 minutes ago

  @RogersHelps I’ve been without home phone, TV, or internet service for over 17hrs. Customer service isn’t available through phone support. This length of downtime is unacceptable without proactive contact or an easy way to connect to support. Forcing people online while home internet is down

• 
  Ranjan Soni (@_RanjanSoni) reported 6 minutes ago

  @stitchlady @Rogers I would if I could. It is at their end. Their system needs to re-provision my wifi. I reset my network settings (just because their 'AI bot Anna' asked me). Then Anna told me that I need to call them. Called them about 4 different times and waited each time between 90-120 minutes

• 
  Charlie (@Albatross43) reported 7 minutes ago

  @dhewlett @Rogers @RogersHelps is the official support account. Customer service can be a nightmare. CCTS complaint is always another option.

• 
  Brad Beaumont (@BradBea18939369) reported 8 minutes ago

  @Rogers sitting in hold for last 37 mins waiting to talk to a customer service rep, is wild for what i pay to use your product

• 
  Free & Fair (@CanadaMate) reported 8 minutes ago

  @Rogers what a disappointing experienced conversation with your top rep today. Never have i thought Roger's CS support level has gone to so low quality now What a terrible start of the day speaking to someone from Rogers

• 
  King Jr (@JrOsoarrogant) reported 11 minutes ago

  Damn wtf @Rogers whats up with ya’ll network I ain’t got no data since yesterday

• 
  BrianM (@briangm11) reported 15 minutes ago

  @RogersHelps @Rogers Had a home tech support visit for yesterday to check and maybe replace the modem, but the guy stood us up, didn't even call. This isn't something the twitter team can fix, so we have to try the phone again. Ironic the only call we got yesterday pm was from Bell Canada Marketing!!

• 
  Jessica ⚕ (@La_PsyChiq) reported 17 minutes ago

  @nestapendragon @Rogers Don't look at me...I get 𝘮𝘺 terrible customer service from @TELUS

• 
  David (@mckaytoronto) reported 17 minutes ago

  WTF???? @Sportsnet @Rogers I have FIVE Sportsnet channels and not ONE HAS THE #NBA PLAYOFFS! - Four with the same playoff hockey game!

• 
  1S ry (@ryleeshaetv) reported 19 minutes ago

  why are we hiring customer service reps that can't even form a proper sentence & sound like they have zero clue what they're even saying themselves ? my left big toe has a higher vocabulary than the person i just spoke with. that was a literal nightmare. @rogers