Rogers outages and service status in Kitchener, Ontario
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Kitchener, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Aug 1, 5:54 PM EDT.
- Internet (38%)
- TV (33%)
- Total Blackout (24%)
- Phone (5%)
The latest reports from users having issues in Kitchener come from postal codes N2H , N2N , N2B , N2G , N2M , N2A and N2P .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
TV | 4 hours ago |
|
Waterloo
|
TV | 1 day ago |
|
Kitchener
|
TV | 6 days ago |
|
Cambridge
|
TV | 6 days ago |
|
Kitchener
|
TV | 6 days ago |
|
Kitchener
|
Total Blackout | 6 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T
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Debbie Holland (@DebbieH039) reported from Cambridge, OntarioHey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!
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Richard M. (@Richard_Miles68) reported from Cambridge, Ontario@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
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Levis Becker (@LevisBecker) reported from Kitchener, Ontario@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Amir Ismail & Associates (AIA) (@canadaimmigrate) reported from Cambridge, OntarioRogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers
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Caroline Wolff (@diva701) reported from Kitchener, Ontario@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Allan Thompson (@gastropod225061) reported from Kitchener, OntarioI'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, OntarioAnd typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario@Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .
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Gavy (@GurpartapSS) reported from Kitchener, Ontario@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioHere we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service
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M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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M (@Toyotasrgr8cars) reported from Kitchener, Ontario@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario@thekneeguy @RogersHelps The miracle solution has failed.
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Loren Padelford (@LorenPadelford) reported from Kitchener, OntarioHey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Gunn (@One_Gunn44) reported@RogersHelps I know you hours of operations. But I am not always available to call early in the morning.With the price of your service you should be able to provide better service. I was not in pressed with waiting that long from 2:30- 4:30 to have the call dropped.
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tim smitheman (@tsmitheman) reported@RogersHelps live chat is unable to book a technician to come to my house. Says i need to call the line. Im not doing another 1.5 hour wait. pls help
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John Tucci (@john_tucci) reported@RogersHelps It keeps getting better. After 2 hours and 8 minutes now I’m on hold again so I can cancel all my Rogers services.
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Steve (@SteveD29) reported@RogersHelps Oh I spent an hour on the phone and was told yes even though you didn’t use the service you could have so we will charge you 210 bucks still
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Maureen (@mbbrennan) reported@RogersHelps What was with the Internet this morning in SW Calgary? Lost three hours of productivity. I am a former Shaw customer. #yyc
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Buzios (@Buzios16) reported@LoveMy7Wood @Rogers @RogersHelps We had Rogers cell "service"; the "service" was absolutely useless but even then it was superior to their hopelessly inept "customer service". After 1 year we refused to renew; I told the guy who was trying to convince me reup that I wouldn't take Rogers again if was free,
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Feroz Kasim (@ferozkasim) reported@RogersHelps So far waited 3 hrs + on the phone .still unable to get hold of anyone. Do you know if phone support is open and operational ?
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CatastrophiConfusion (@canadianatlarge) reported@RogersHelps Stop it. Rogers net income for 2025 was $4.93 BILLION. Ours was $8200.00 There were no service upgrades, nothing is clearer or faster. No extra channels. Just a $5 increase for no reason at all. STOP IT
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Steve (@SteveD29) reported@RogersHelps I haven’t used it in over a year zero internet services used by me from you. Instead of asking me you guys took it upon yourself to charge me 210 bucks for something I never used you guys are stole from me hope your proud. Refund my 210 you stole
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Love My 7 Wood (@LoveMy7Wood) reported@HeartPatient105 @Rogers @RogersHelps I had to dump their cell service because of a dropped 911 call near my cottage. That is unconscionable.