Rogers outages and service status in Kitchener, Ontario

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Waterloo, Cambridge, and Kitchener.

City	Problem Type	Report Time
Waterloo	Internet	6 hours ago
Cambridge	Internet	14 hours ago
Waterloo	Phone	16 hours ago
Kitchener	E-mail	8 days ago
Kitchener	Internet	8 days ago
Waterloo	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

• 
  David J Loredan, UE (@DavidJLoredan) reported 1 minute ago from Kitchener, Ontario

  @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

• 
  EmpowerGirlsToday (@grlsruledaworld) reported 5 minutes ago from Waterloo, Ontario

  @rogers no home internet service in Waterloo

• 
  Gurjit Singh (@gurjitkular01) reported 9 minutes ago from Cambridge, Ontario

  @Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .

• 
  Elaine (@Laineygirl) reported 14 minutes ago from Woolwich, Ontario

  @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

• 
  Hardik Jasani (@jasanihardik2) reported 14 minutes ago from Kitchener, Ontario

  @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

• 
  Chad R. Smith (@TheGospelOfChad) reported 16 minutes ago from Kitchener, Ontario

  @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

• 
  Elaine (@Laineygirl) reported 21 minutes ago from Woolwich, Ontario

  @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

• 
  Jennifer Passy (@Jenn_Passy) reported 21 minutes ago from Kitchener, Ontario

  @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

• 
  Natalie Zofia/identify as vaxxed (@anemic_sweet) reported 25 minutes ago from Kitchener, Ontario

  Thanks @Rogers for being a useless service.

• 
  Shannon Danielle (@kaseysmom11) reported 28 minutes ago from Kitchener, Ontario

  @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

• 
  Karl Zenith Nieva (@TheKarltopia) reported 33 minutes ago from Waterloo, Ontario

  @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

• 
  Ron M (@CanadianMakerpr) reported 38 minutes ago from Cambridge, Ontario

  @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

• 
  Tim Armstrong (@TimJArmstrong) reported 42 minutes ago from Cambridge, Ontario

  Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service

• 
  TheHowitzer (@TheHowitzer9000) reported 44 minutes ago from Waterloo, Ontario

  Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

• 
  S.Coghlin (@scoghlin) reported 49 minutes ago from Kitchener, Ontario

  Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

• 
  Chad R. Smith (@TheGospelOfChad) reported 53 minutes ago from Kitchener, Ontario

  @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

• 
  Brendan J Byrne (@13Byrne) reported 55 minutes ago from Cambridge, Ontario

  @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

• 
  rOgUE66☮️ (@daevmc) reported 56 minutes ago from Cambridge, Ontario

  @RogersHelps can you confirm the problem with internet at N1R?

• 
  Meaghan M (@m4middle) reported 56 minutes ago from Lakeshore Village, Ontario

  @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

• 
  PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported 59 minutes ago from Kitchener, Ontario

  Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Banana King (@BananaKingonX) reported 2 minutes ago

  @JayGenXer @Rogers Just go straight to the @CCTS_CPRST. Don't even waste time with Rogers' "customer service". You won't believe how fast they accommodate you after you file a complaint.

• 
  Zhenyu (@Zhenyubgaw) reported 3 minutes ago

  @RogersHelps I can't contact the customer support. After waiting on hold for several hours, my call was disconnected by their system

• 
  YesavageIsKing (@XDUB1007) reported 8 minutes ago

  The Jays should only play on AppleTV, cancel Sportsnet @Rogers

• 
  The Boxing Advocate (@boxingadvocate) reported 14 minutes ago

  @RogersHelps @Rogers I have an issue that can’t be resolved online or by an AI assistant. I need to talk to a human. I’ve called five times and every time I’m given a message that due to “extremely high call volumes” you are unable to take my call. What am I supposed to do here?

• 
  Boris Slobodin (@bslobodin) reported 15 minutes ago

  @kovyrin @RogersHelps oh lord, yea. i switched 3 lines and 2 apple watches to bell few months ago after i couldn't get anyone to fix cellular on a replacement apple watch. literally hours and store visit wasted. awful service. non existent support.

• 
  Mk_leds (@mk_leds) reported 15 minutes ago

  @JayGenXer @Rogers Do not choose Rogers it’s very hard to speak to anyone for service

• 
  Wines and Vines (@WinesandVines) reported 18 minutes ago

  @JayGenXer @Rogers Dude, leave those crooks. I don't give them a dime of my money. Been almost 20 years. I'll never go back. Once a crook always a crook.

• 
  Bob Duncan (@BobDuncan9751) reported 22 minutes ago

  @XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle

• 
  brokencool (@brokencool) reported 24 minutes ago

  @RogersHelps Your site says nothing but your tech support message says outage - confusing - can you DM and I can share address?

• 
  Carolee Herbert (@Cherbert50) reported 26 minutes ago

  @Rogers Too bad you folks never pick up the phone! Tried to get a hold of Roger’s/Shaw for 3 days with wait times on hold of 2-3 hrs finally giving up each day! Cancelling services if I can ever get a hold of someone. Customer since 2005. So sad!!!