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Rogers outages and service status in Kitchener, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Kitchener, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 21, 7:17 AM EDT.
  • 54% Internet (54%)
  • 21% TV (21%)
  • 13% Total Blackout (13%)
  • 8% Phone (8%)
  • 4% E-mail (4%)

The latest reports from users having issues in Kitchener come from postal codes N2M , N2A , N2E , N2G , N2P , N2H and N2N .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 21: Problems at Rogers

Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.

CityProblem TypeReport Time
Cambridge Internet 6 hours ago
Kitchener Internet 21 hours ago
Kitchener Internet 1 day ago
Waterloo Internet 2 days ago
Kitchener TV 5 days ago
Kitchener Internet 5 days ago

Nearby cities with recent reports

Cambridge

1 recent signals

6 hours ago
Waterloo

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps can you confirm the problem with internet at N1R?

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • Toyotasrgr8cars
    M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • wdelves
    Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • dave_macadian
    Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • SchieckKaren
    Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • AndyCWood
    Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    I'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • CanadianMakerpr
    Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • GregnKW
    Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • robinandamelia
    Robin Brunet (@robinandamelia) reported

    @RogersHelps Did all this numerous times! Want to report outage!

  • Expos4ever10
    Expos4ever (@Expos4ever10) reported

    I know alot of tickets are already sold but I legitimately don’t know why fans would buy tickets now to watch this #Bluejays50 team & support this incompetent front office & wasteful spending. We give @Rogers $ every month for this crap!

  • Knittingrid
    Ingrid Turk• (@Knittingrid) reported

    @JayJanower @Rogers Wow, things must be dire over there if the volume of calls is that bad.

  • RonCouturier99
    Ron Couturier (@RonCouturier99) reported

    @JayJanower @Rogers The thing I loved about Shaw was our customer service was always in Canada.

  • BtheNorth
    BtheNorth (@BtheNorth) reported

    @alancross @Rogers The ongoing history of ****** customer service.

  • jcgamache2001
    J.C. (@jcgamache2001) reported

    @RogersHelps 2hrs on hold, I want to cancel now, im mad

  • MichaelToma15
    Michael Toma (@MichaelToma15) reported

    @JayJanower @Rogers Try the Shaw /.Rodgers number I actually got through problem taken care right away

  • kndalglish
    kenny (@kndalglish) reported

    @alancross @Rogers I feel you lol I am a new rogers customer and ordered Roger’s for the place I am moving into. I ordered it in early July for an August move in date. I got a bill already lol for a service I havnt even used yet. Apparently it’s Roger’s practice to bill from order date.

  • john_tucci
    John Tucci (@john_tucci) reported

    @RogersHelps I’m still on hold as I’m typing this. The WiFi is bad at the front of the house even though we have the router right in the middle of our house. My Google camera is constantly losing connection and my daughter is always looking for a different place in the house for WiFi Pods?

  • ClownsAreEvil
    Canadian Girl (@ClownsAreEvil) reported

    @alancross @Rogers Omg so is Bell! Tried to change one thing and it led to 3 weeks of trying to fix it afterwards! Canada's telecommunications companies suck.