Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2A, N2C, N2H, N2M, N2N, N2P, N2R and N2E.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
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| Kitchener |
TV | |
| Kitchener |
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| Waterloo |
Internet | |
| Waterloo |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Brendan J Byrne
(@13Byrne) reported
from
Cambridge, Ontario
@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Dani
(@__danilee) reported
@RogersHelps How does one reach a human that can help with a purchased subscription that won’t log in correctly? Lots of time spent on hold. Not getting anywhere, everyone says to talk to someone else.
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Your Mother Says Hi
(@vontrogg) reported
@Rogers I bought a Samsung phone a few years ago and it got super hot for no apparent reason. Nothing happened but it scared the crap out of me and I haven’t had a Samsung since.
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Brian Sullivan
(@fkn_sutherland) reported
@Prezouttobea @RogersHelps I called: 1-844-764-6459 and went to the sales option. Technical support did the same thing to me.
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Brock Smith
(@brocktsmith) reported
from
St. Catharines, Ontario
@RogersHelps That’s precisely the problem - I’ve being running into nothing but issues. I’ve been regionally blocked the entire game, nothing has changed.
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🍁 Steve 🍁 🇨🇦
(@skelly1178) reported
So @Rogers Anyplace TV doesn't work on Linux.... Even AFTER I installed #googlechrome. Get your **** together!
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Rage Against the Poutine
(@r_droc) reported
The @NHL’s bullshit broadcast deal with @rogers in Canada is so ******* bad. I was looking for a legal way to watch my sports, but there isn’t an affordable option. Guess I’ll just pirate it then
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scwi11son
(@chuckcaldwell) reported
@Rogers @nhl #NHLLive I paid for the subscription and the game is blacked out? I’m in Fort McMurray the game is in Edmonton and it is blacked out and unavailable??? Am I social distancing?? Please explain your crap product!
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Joe Morra
(@JoeMorra2) reported
@MapleLeafs Thank you for this. Missed it cause @Rogers Ignite is complete GARBAGE.
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Loilty
(@OilersInsider) reported
@RogersHelps why is nhl live blacked out for oilers game?? I pay money to have this every month and can’t watch the game. Just awful value for your money. I don’t have cable so just can’t watch the game
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scott
(@scott31047388) reported
@RogersHelps It’s terrible a customer of 30+ years and my cable bill is dictated by what deal the computer has