Rogers outages and service status in Kitchener, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 4, 6:02 PM EDT.
- Internet (68%)
- TV (21%)
- Total Blackout (5%)
- Phone (5%)
The latest reports from users having issues in Kitchener come from postal codes N2E , N2N , N2G and N2M .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Internet | 2 days ago |
|
Cambridge
|
Internet | 2 days ago |
|
Kitchener
|
TV | 7 days ago |
|
Waterloo
|
Internet | 7 days ago |
|
Kitchener
|
TV | 8 days ago |
|
Waterloo
|
Phone | 11 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
-
Elaine (@Laineygirl) reported from Woolwich, Ontario@babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.
-
Will D (@wdelves) reported from Wilmot Centre, Ontario@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?
-
Caroline Wolff (@diva701) reported from Kitchener, Ontario@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
-
Allan Thompson (@gastropod225061) reported from Kitchener, OntarioI'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
-
Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks
-
Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
-
Richard M. (@Richard_Miles68) reported from Cambridge, OntarioAaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
-
Elaine (@Laineygirl) reported from Woolwich, OntarioOur #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd
-
M (@Toyotasrgr8cars) reported from Kitchener, Ontario@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
-
Loren Padelford (@LorenPadelford) reported from Kitchener, OntarioHey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
-
KaylaChristina (@kaylacforget_) reported from Kitchener, OntarioFor the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃
-
Fidget (@FidgetSS) reported from Cambridge, Ontario@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
-
Dave MacKay (@dave_macadian) reported from Cambridge, Ontario8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
-
dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
-
Thiago Neres (@thiagoneres) reported from Kitchener, Ontario@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
-
Allan Thompson (@gastropod225061) reported from Kitchener, Ontario@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
-
Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario@RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.
-
Maria Minutillo (@mariamin59) reported from Kitchener, Ontario@MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔
-
Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
-
M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@Rogers You guys should improve the internet service before promoting other products!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
DARSHAN AILANI (@AilaniDarshan) reported@RogersHelps I understand that and I did try all of this while I was travelling. What I’m asking is that it’s not fair for me to pay the kind of charges levied to me when the service was barely used due to these issues. I raised a ticket and no one seems to care about that.
-
Revel Peters (@urbanlamb) reported@RogersHelps @KTheresa95 canned robot responses is not 'help'...
-
throw_away (@throw_away27) reported@Canucks @Rogers Rigged wtf
-
J (@Jball1717) reported@RogersHelps At this point I want to cancel. Worst customer service! Rogers and chatr both cant get a hold of anyone. Big mistake signing up 2 lines. Contact me to Cancel please as I can’t get through or someone who knows how to help When I do!
-
Scammer Defence (@ScammerDefence) reported@Paul__Walsh @TELUS @Rogers What banks do with forwarded smishing texts: feed them to threat-intel sharing groups like APWG and CAFC so the lookalike domain ends up on consumer blocklists. A free DNS-level iOS app installs that blocklist on the phone so the page never loads.
-
Tracy 🇨🇦 (@TisforTracy) reported@MapleLeafs @Rogers I feel sorry for all the fans. It’s like MLSE is purposely trying to fail as spectacularly as they can.
-
# (@Stank_Clientele) reported@Sportsnet The broadcast is down. $30 a month for this @Rogers ?
-
logan (@loosenedspirit) reported@RogersHelps > once you are speaking with them what happened to support on social media?
-
🇨🇦 Peter 🇨🇦 (@peter101s) reported@RogersHelps @CrescendoCove Same with me. Their department that deals with deaths told me a label would be emailed and when they get the equipment they will write off anything my dad owes. No label and there collections is calling. I cancelled my services with Roger’s too over this issue I’m having
-
Melissa🍁 (@123mung) reported@RogersHelps Even X is an issue.. I have to be off on data to use this app