Rogers

Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2A, N2M, N2H, N2E, N2C, N2R, N2N and N2B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/11/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener and Waterloo.

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City Problem Type Report Time
CanadaCambridge E-mail
CanadaCambridge Phone
CanadaKitchener Wi-fi
CanadaWaterloo TV
CanadaCambridge Internet
CanadaCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • DGibs Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • MedicRichard Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • SyedTariqQadri S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • SamClairmont91 Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • 13Byrne Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • DurrHurrDurr DurrHurrDurr (@DurrHurrDurr) reported

    Alright, so, let's get a @RogersHelps summary Its been 8 days. I had a tech at my house, then over the next week watched two tickets get resolved without actually fixing anything. It took me diagnosing the issue myself to (hopefully) get them on the right track. After a week.

  • desmond_1 desmond (@desmond_1) reported

    @RogersHelps is there still an outage for internet service? I keep going over data to get things done because internet always seems to be down

  • JasminPatel561 Jasmin Patel (@JasminPatel561) reported

    @RogersHelps I am extremely irritated by your services. I don't have internet connection and due to the systems maintenance I can't get any help. I called previously this week and was informed "there is nothing wrong with your services." I would really appreciate some help.

  • ArtificialMurph Paul's Semi-Coherent Tweets (@ArtificialMurph) reported

    @RogersHelps Seven hours wasted over five calls with your “customer support” team today. Final call with someone in the escalation department who dropped my call twice and then never phoned back. You’ve lost a 16-year customer today.

  • DurrHurrDurr DurrHurrDurr (@DurrHurrDurr) reported

    Day 8 update: @RogersHelps tech just left. He was very helpful but not useful. Walked him through the entire issue, showed demonstrations, etc. I have a new ticket. My God. I just want to die at this point.

  • NerdrageFred NerdrageFred (@NerdrageFred) reported

    @DurrHurrDurr @RogersHelps I mean at this point you just shitpost and start gathing those tweet impression stats so you can talk to customer service. I mean, they wont care but you can make a youtube video out of it as a skit at least.

  • FidoSolutions Fido Solutions (@FidoSolutions) reported

    @EstelleRhianna @TELUS @Rogers 👀 Can we help with anything? - Van

  • DurrHurrDurr DurrHurrDurr (@DurrHurrDurr) reported

    Day 8 of no internet: After @RogersHelps closed and resolved all of my tickets without actually fixing anything, I sat down and figured out the issue myself. They are sending another tech today. If this round fails I'm going to begin calling Rogers support VPs off LinkedIn.

  • gastonl GastonL (@gastonl) reported

    @RogersHelps I really wonder where you find some of the customer support representatives, I am an Ignite internet customer, there is no direct way to contact them without dealing with "legacy" first, some of them are not trained properly or are poor choices.

  • pipesup Marli Ramsey (@pipesup) reported

    @Rogers Four days in a row losing internet connection. So frustrating! Yesterday a technician was sent out and he said there was noise on the line. He called it in and said it would be fixed right away as the entire block was affected. And yet…I am having the same problem now.