Rogers outages and service status in Kitchener, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Kitchener, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 4, 6:02 PM EDT.
- Internet (71%)
- TV (19%)
- Total Blackout (5%)
- Phone (5%)
The latest reports from users having issues in Kitchener come from postal codes N2E , N2N , N2M and N2G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 4: Problems at Rogers
Rogers is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Internet | 2 hours ago |
|
Cambridge
|
Internet | 8 hours ago |
|
Kitchener
|
TV | 5 days ago |
|
Waterloo
|
Internet | 5 days ago |
|
Kitchener
|
TV | 6 days ago |
|
Waterloo
|
Phone | 9 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Fidget (@FidgetSS) reported from Cambridge, OntarioHappy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario@thekneeguy @RogersHelps The miracle solution has failed.
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Levis Becker (@LevisBecker) reported from Kitchener, Ontario@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Caroline Wolff (@diva701) reported from Kitchener, Ontario@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, OntarioAnyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Michelle Radman (@mishyme) reported from Kitchener, OntarioOh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario@Rogers no tv for last half hour! Is ignite down? All channels
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario@Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.
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Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
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Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario@RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.
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Reg Martin (@reg_martin) reported from Waterloo, Ontario@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
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Loren Padelford (@LorenPadelford) reported from Kitchener, OntarioHey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioHere we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service
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Dan Gibson (@DGibs) reported from Cambridge, Ontario@RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.
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Aiden Purcell (@AidenPurcell) reported from Waterloo, OntarioWhen you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Kendrick (@Ch9seFan) reported@RaceCanada_ca @Rogers @RogersHelps I know but On TV trucks are on Fox so we shouldn't have an issue.
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Karmen🇬🇷🇮🇪 (@karmen638539) reported@KurtMahGurt @AlixG_2 @Rogers No my brother is with hydro one he lives in napanee. He moved there when they tore down the stacks here in Lakeview. He in his late 50's
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Honeyboy Wilson (@HoneyboyWilson6) reported@RogersHelps I have two Fire sticks with the same problem. I have two TV boxes that are fine. All other apps on the fire sticks are ok.
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🇨🇦 Peter 🇨🇦 (@peter101s) reported@RogersHelps @CrescendoCove Same with me. Their department that deals with deaths told me a label would be emailed and when they get the equipment they will write off anything my dad owes. No label and there collections is calling. I cancelled my services with Roger’s too over this issue I’m having
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Meekz (@T_Messam) reported@Rogers your customer service has gone to the dogs.
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Serbian Lady D (@VojvotkinjaSRB) reported@Rogers 2 hours on the phone with people who have issues speaking English! Oh I am canceling. I am so pissed that I don't want anything to do with you anymore! Serve Indians with your crap service! We Canadians deserve better and I chose to spend my money elsewhere!
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LeafsBro (@Mk24466) reported@CaseyToGo @TorontoFCMR It'll only become worst the more stake @Rogers gets in MLSE
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Dean Sarnecki (@sarneckid) reportedHey @Rogers Who can I talk to-I have been without cable tv for a month because I am told that there is a "back -end " issue with the software - who can I talk to? Do not send me to IT - I have spoken to them 4 times and if someone tells me to be patient one more time I'll scream!
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Bill Cooney (@BillCooney) reported@RogersHelps Multiple channels have become unavailable on 3 of the 4 Rogers cable boxes. Zapping them and unplugging them did not fix the issue.
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Ron McNeil (@DzynrRon) reported@TSN_Sports @Rogers FIX YOUR GUIDE ASAP, YOU HAVE ENTIRELY WRONG TIMES FOR THE FORMULA ONE RACE, VERY UNPROFESSIONAL WAY YOU GUYS MANAGE THE PROGRAMMING GUIDE IN ORDER TO PVR SOMETHING