Rogers outages and service status in Kitchener, Ontario
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- Rogers generated 2 outage signals in the last 24 hours around Kitchener, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 2, 1:39 PM EDT.
- Internet (68%)
- Total Blackout (12%)
- Wi-fi (12%)
- E-mail (4%)
- TV (4%)
The latest reports from users having issues in Kitchener come from postal codes N2E , N2A , N2P , N2G , N2M and N3A .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 2 hours ago |
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Internet | 3 hours ago |
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Internet | 4 days ago |
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Wi-fi | 5 days ago |
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Total Blackout | 9 days ago |
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Total Blackout | 9 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Sam (@SamClairmont91) reported from Kitchener, Ontario@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Andy Wood (@AndyCWood) reported from Waterloo, Ontario@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@RogersHelps can you confirm the problem with internet at N1R?
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Loren Padelford (@LorenPadelford) reported from Kitchener, OntarioHey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Richard Guy (@MedicRichard) reported from Cambridge, Ontario@RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...
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Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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Thiago Neres (@thiagoneres) reported from Kitchener, Ontario@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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Dave MacKay (@dave_macadian) reported from Cambridge, Ontario8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioI’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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Caroline Wolff (@diva701) reported from Kitchener, Ontario@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers
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T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario@thekneeguy @RogersHelps The miracle solution has failed.
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David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario@RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi
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Craig Campbell (@craiger_c) reported from Waterloo, Ontario@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported@RogersHelps This needs to be declared an outage or an onside tech needs to swap out TV boxes today or tonight.
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Free & Fair (@CanadaMate) reported@Rogers what a disappointing experienced conversation with your top rep today. Never have i thought Roger's CS support level has gone to so low quality now What a terrible start of the day speaking to someone from Rogers
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Emmett McEachern (@EmmettMcEachern) reported@RogersHelps my internet (home wifi) is down again
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Paul Butchard (@Bouch87) reported@RogersHelps @BradenScheck Can you assist my 75 year old mom who has been out of internet and tv for days!! No help from anyone @Rogers. Please send a dm so we can get this resolved ASAP!
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Marcella🇨🇦🇺🇦 (@grg_mc) reported@RogersHelps Is anyone working at Rogers today? I"m on the phone.... 2 hours, Chatted with bots that direct me to tech supprt and all I need is a new box as I have been walked through every step available and still No Signal.
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Anna Bana (@anzalene91635) reported@RogersHelps is anyone else having trouble with mobile internet? Currently 24hrs without internet on my phone. Customer support said they will escalate the issue but no help as yet.
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sprt08 (@sprt08) reported@RogersHelps Hello- I sent a private message. Would someone please help? I’ve tried every support avenue available without response, and in store and phone reps say they’ve submitted escalation tickets because they see the problem but can’t help. Thank you.
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🇨🇦 Peter 🇨🇦 (@peter101s) reported@thenameisdlo @Rogers It’s gone downhill because Roger’s laid off most of its customer service staff last year and contacted out to jeets who don’t know what they are doing from a 3rd world country.
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Taylor (@timson_taylor) reported@RogersHelps Thats correct. Its just the ****** sportsnet+ app not working as per usual.
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Elizabeth Bryant (@wheelgirl77) reported@RogersHelps Talk to the AI is the only advice you can give me? How about fixing this?! Have your tech guys target my building and fix it. I’ve done all the level one tech-support stuff, now it’s on you guys. Why do you always put the onus on the customer to figure it out?