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Rogers outages and service status in Kitchener, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Kitchener, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Aug 2, 4:34 PM EDT.
  • 35% Internet (35%)
  • 35% TV (35%)
  • 25% Total Blackout (25%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Kitchener come from postal codes N2H , N2N , N2B , N2G , N2M , N2A and N2P .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.

CityProblem TypeReport Time
Cambridge Wi-fi 6 hours ago
Kitchener TV 1 day ago
Waterloo TV 2 days ago
Kitchener TV 7 days ago
Cambridge TV 7 days ago
Kitchener TV 7 days ago

Nearby cities with recent reports

Cambridge

1 recent signals

6 hours ago
Waterloo

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • kaseysmom11
    Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • SenhorSLBenfica
    T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    @thekneeguy @RogersHelps The miracle solution has failed.

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • JoshBroderick17
    Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • m4middle
    Meaghan M (@m4middle) reported from Lakeshore Village, Ontario

    @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

  • grlsruledaworld
    EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • CanadianMakerpr
    Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    @Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    I'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet

  • SenhorSLBenfica
    T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SLICKBLOWFISH
    SLICK.skr🐡 (@SLICKBLOWFISH) reported

    @TFCin110 @RogersHelps Man open a complaint with CTSS I just did and got like 2 months credit It’s the radio and telecom commission Make a complaint and tell that how horrible rogers has been treating you **** you @Rogers scamming *****

  • TRiiNA__
    Trina (@TRiiNA__) reported

    @Rogers fix your internet. This is terrible.

  • BlindLiberalism
    BlindLiberalism (@BlindLiberalism) reported

    @RogersHelps Hi, I’ve followed up again with support but now have not heard back for a bit. It’s been a frustrating amount of back and forth and Im not understanding why they cannot actually help.

  • shawna_r80
    Shawna R (@shawna_r80) reported

    Anyone else on @Rogers experiencing a full outage in downtown Vancouver? Approximate area: Davie-Nelson and Cambie-Seymour. No signal, no data, calls fail for ~3 hours. Don’t have patience to wait 2 hrs for tech support to answer my call @RogersHelps

  • Buzios16
    Buzios (@Buzios16) reported

    @LoveMy7Wood @Rogers @RogersHelps We had Rogers cell "service"; the "service" was absolutely useless but even then it was superior to their hopelessly inept "customer service". After 1 year we refused to renew; I told the guy who was trying to convince me reup that I wouldn't take Rogers again if was free,

  • TFCin110
    CDN_Footy (@TFCin110) reported

    @RogersHelps @JacobJPhillips There’s no point Jacob. I reached out weeks ago with a billing inquiry after I went through the same thing as you. Still no response to my DM. Waiting for my contract to expire and then I’m gone. Can’t deal with the horrible customer service when you need them to help.

  • momluvsfood
    Heather F. (@momluvsfood) reported

    @RogersHelps @Rogers It’s now a game. 3 hours in the queue yesterday only to be cut off. This morning I called at 9am the time the lines start. I’m still waiting in the queue 2 hours later. What are your metrics, average call delay, first call resolution , cust Sat?

  • 1loriking
    Lori King (@1loriking) reported

    @realtintie4 @Rogers Ya, screwed either way. Likely just gut service keep hi speed wifi & some cable

  • michaelpagano71
    Michael (@michaelpagano71) reported

    @CanadasLeafs @Rogers Switched over to Bell several years ago & have never looked back. Rogers comes by a couple times a year with their latest offers for me to switch back. I wouldn’t go back to them if they offered me their services for free As the saying goes…”the best ability is availability.”

  • HarjjiB
    Officially HarjjiB (@HarjjiB) reported

    @RogersHelps No **** it’s not your number.. and they keep on changing the number.. I’m just informing you that 1. Your customers account are about to get compromised due to voice authentication scam 2. Lot of angry customers looking for 50% off