Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Kitchener come from postal codes N2A, N2M, N2C, N2R, N2H, N2N, N2E and N2B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Rogers
Rogers is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo |
Internet | |
| Kitchener |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Total Blackout | |
| Kitchener |
TV | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Douges
(@Douges60) reported
from
Cambridge, Ontario
@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
@Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.
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Jenny Brooks
(@MsBrooksWRDSB) reported
from
Kitchener, Ontario
Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Greg Cook 🇨🇦
(@GregnKW) reported
from
Kitchener, Ontario
@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Paul Ingram
(@Checkguy2000) reported
from
Kitchener, Ontario
@Rogers no tv for last half hour! Is ignite down? All channels
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
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Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
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Debbie Holland
(@DebbieH039) reported
from
Cambridge, Ontario
Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.
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Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
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T⚽️NY 🇨🇦🇵🇹
(@SenhorSLBenfica) reported
from
Cambridge, Ontario
Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?
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Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
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Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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kenzie
(@_StarkReactor) reported
@Rogers I tried to pay my bill all day yesterday and was told your payment system was down. still not working today. what’s going on?
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Tamera Dunn (Kremer)
(@tamera) reported
@Rogers are you going to fix your mess of cables here at Sammon/Monarch Park too or should @Bell just do everything?
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Sam
(@sampathb79) reported
@Rogers Please help here... I have asked for temp suspension due to travel... however I am getting bills to pay.. I may not able to call the customer care to sort out the problem... is that possible to put a hold on my bills and discuss.. please DM me for further details.. Thanks
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Angus - They/him
(@AngusByDesign) reported
I'd say if you tweet @Fido or @Rogers, screenshot every reply. When their PR doesn't work, they delete their attempts to smooth over through gaslighting, and leave your responses behind. It's an abusive tool to customers living with disabilities like me. More fun for #atu279 tho.
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aydan
(@aydanxox) reported
@Rogers I’m currently on the phone with support. She has to talk to her team to see IF I can be helped with YOUR mistake.
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Blakedood
(@MrBlakedood) reported
@Sportsnet shame I give you and @Rogers my money to watch Flames games and the apps never work. PS4, multiple resets and logins, website says I'm good but apps say I am not subscribed. No wonder people stream the content since we pay but still can't watch. #winning
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Michael
(@mike24forever) reported
@RogersHelps Any word on the internet and cable outage in the Rexdale/Etobicoke area? It had been out for over an hour.
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Kevin Freeman 🇨🇦
(@Kevie911) reported
@Wilnerness @Dan_Dickerson Disappointing having to listen to the opposition broadcasters talk about their team playing ‘our’ team. Good mic work on their part; too bad @Rogers doesn’t have their own broadcaster. Oh wait...
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Kaue
(@kawebah) reported
@RogersHelps Hey @RogersHelps, that link to check service interruptions don’t work, what is the point of pinning a link that never works? How do I check the service that seems to be down on my area?
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Madushan 🥭goda Jegatheeswaran🇦🇺🇨🇦🇱🇰 (M.A.J)
(@369ix) reported
@Rogers I don't think anyone can assist me. Only rogers network engineers might be able to help to find way to manually change the channels. Ur technical support couldn't even help.