Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Kitchener come from postal codes N2A, N2M, N2R, N2H, N2E, N2C, N2N and N2B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Rogers
Rogers is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
TV | |
| Kitchener |
Internet | |
| Cambridge |
||
| Cambridge |
Phone | |
| Kitchener |
Wi-fi | |
| Waterloo |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Dave MacKay
(@dave_macadian) reported
from
Cambridge, Ontario
8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Buzzybelb
(@buzzybelb) reported
@Rogers pretty lame that I've been with Rogers for 18 years, then won't help out a long term customer with a week extension over 60 dollars. Definitely canceling services once I'm caught up.
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Michelle Muldoon
(@paisleymedia2) reported
On my new phone with my new service provider. I've been with @Rogers for well over a decade but after several disappointments with them, I've moved over to @TELUS . @Bell wasn't in the running. They still need to apologize to #LisaLaFlamme .
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zinia dheyauldeen
(@ziniadheyaulde1) reported
@RogersHelps @directorship Another outage or what?
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Gary Chilvers
(@garyc04) reported
@fieldstonecentr @Rogers Yes when do we get this so called rebate? Still waiting and we had issues for 7 days @Rogers
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Dguy
(@Dguy1977) reported
@Michelle801Ape @Rogers WTF @roger this guy dont know “FULL PROTECTION” mean. scam
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Aaron Parhar
(@Parhar23) reported
@Sonja_NH @RogersHelps Just left Rogers too and will never go back, why even have customer service when all they do is waste our time.
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salem || currently a han simp
(@_xSalem_) reported
@Katchy2017 @Rogers I live in BC and i have already contacted support and it’s not back, with no time estimate of when it will be back.
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salem || currently a han simp
(@_xSalem_) reported
@rogers is the least reliable network😐 Think it’s about time to switch with all these outages. This is absolutely ridiculous. We can’t even go one month without interruption. I live with one, if i’m lucky, two bars of service. I get switched to rogers extended constantly.
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GM
(@gmtweettalk) reported
@Rogers Pathetic network still. Last 10 days, 4 service interruptions with no respect to customers time, no intimations. Frustrating and I quit you.
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MichellePOS
(@Michelle801Ape) reported
@1966_Fat_Tony @Rogers It's bullshit. Rogers doesn't even fix the phones, I would have to go to some place in oshawa called "you break it, we fix it"... like, what the actual hell? I'm so frustrated. Lol