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Rogers outages and service status in Kitchener, Ontario

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Full Outage Map
  • Rogers generated 4 outage signals in the last 24 hours around Kitchener, including 4 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 27, 12:36 AM EDT.
  • 44% Internet (44%)
  • 32% TV (32%)
  • 20% Total Blackout (20%)
  • 4% Phone (4%)

The latest reports from users having issues in Kitchener come from postal codes N2H , N2N , N2M , N2G , N2A and N2P .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.

CityProblem TypeReport Time
Kitchener TV 5 hours ago
Cambridge TV 10 hours ago
Kitchener TV 12 hours ago
Kitchener Total Blackout 13 hours ago
Kitchener Total Blackout 4 days ago
Cambridge Internet 6 days ago

Nearby cities with recent reports

Cambridge

2 recent signals

10 hours ago

Community Discussion

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • thiagoneres
    Thiago Neres (@thiagoneres) reported from Kitchener, Ontario

    @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service

  • Toyotasrgr8cars
    M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • JoshBroderick17
    Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • AidenPurcell
    Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • Richard_Miles68
    Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    @inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • dave_macadian
    Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • SenhorSLBenfica
    T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    @thekneeguy @RogersHelps The miracle solution has failed.

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Dr_Of_Style
    Wayne (@Dr_Of_Style) reported

    @canadiens_8 @Rogers I don’t subscribe to any service, but for those who have to in order to see their respective teams play… it’s beyond ridiculous. Unfortunately though… it’s the cost of doing business.

  • foreverdjm
    MaddietheCat🍁🇨🇦🇬🇱🇩🇰🇺🇦 (@foreverdjm) reported

    @RogersHelps @kate1woods I'm the OP. Waited for my call to tech support to be answered for 1 1/2 hrs, only for my call to be dropped. This is on and off problem that's been going on for over a year. My internet causes my phones and TV connections to go off and on repeatedly through buffering and pauses.

  • riditweets
    ridi (@riditweets) reported

    @RogersHelps I’ve been on hold for 2hrs. This is ridiculous. Horrible service

  • Zenblime
    Sanka Jayasundera (@Zenblime) reported

    @RogersHelps Rogers should be broken up. They are terrible at providing service and dealing with issues. They overcharged me for a service and when I open a dispute form they reject it immediately. Even though i follow the steps given over the phone. Worst organization

  • shawna_r80
    Shawna R (@shawna_r80) reported

    @RogersHelps I just waited 2 hours for online chat tech support to have Yassine end the conversation abruptly. How do I get tech support on mobile without waiting another 2 hours?

  • Stevest48366771
    SteveSteele 🇨🇦 (@Stevest48366771) reported

    @alancross @Rogers My sister has Rogers - TV, Internet, and home phone. Half my calls immediately go to voicemail and she never gets it. Then there's all the outages. What happens if there's a fire? She can't call 911 and her house burns because Rogers was down.

  • _clino_
    Clino (@_clino_) reported

    @Rogers fix your internet wtf

  • gunner101
    Jamie Smith 🇨🇦🍁 (@gunner101) reported

    been on hold for 2 hours with @Rogers #fail #needbetterservice

  • savemilkweed
    Monarch Butterfly (@savemilkweed) reported

    @Rogers does this text read correctly to you? Rogers Msg: The Rogers Wireless issue you contacted us about on July 22, 2026 may be resolved as we were unable to pinpoint the cause of it. We're sorry for any trouble you experienced. Need help? Just ask Anna, our virtual assistant

  • galloots1313
    Michael Gallo (@galloots1313) reported

    @RogersHelps This is a business hour. Yesterday I called during business hours. The day before I called during business hours. I have no choice but to cancel my @Rogers internet because you have no staff to talk to customers?