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Rogers outages and service status in Kitchener, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received May 9, 5:41 PM EDT.
  • 63% Internet (63%)
  • 21% TV (21%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)

The latest reports from users having issues in Kitchener come from postal codes N2E , N2N , N3A and N2M .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Rogers

Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.

CityProblem TypeReport Time
Cambridge E-mail 1 day ago
Cambridge Internet 2 days ago
Kitchener Internet 4 days ago
Kitchener Internet 6 days ago
Cambridge Internet 6 days ago
Kitchener TV 11 days ago

Nearby cities with recent reports

Cambridge

3 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • DGibs
    Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • mariamin59
    Maria Minutillo (@mariamin59) reported from Kitchener, Ontario

    @MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • m4middle
    Meaghan M (@m4middle) reported from Lakeshore Village, Ontario

    @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • Checkguy2000
    Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    I'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet

  • SallySarachman
    Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario

    @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • CanadianMakerpr
    Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • Richard_Miles68
    Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?

  • MedicRichard
    Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • canadaimmigrate
    Amir Ismail & Associates (AIA) (@canadaimmigrate) reported from Cambridge, Ontario

    Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • loyaltybuff
    Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported

    @toddamus @Rogers @Bell I think the sad truth is that both do not deliver a level of service commensurate to the cost of their services. They defy loyalty logic and the knowledge that change doesn’t help is part of the catalyst IMHO!

  • Charlii_aBB
    Charlii (@Charlii_aBB) reported

    @allkindsXO @RogersHelps Yes. I finally gave up last night after the chat system booted me out when I was 3 in the queue. Woke up this morning still not fixed. So 12 hours and not a hope in hell getting help from Rogers.

  • BirdmanODST
    Mike Ashkewe (Heart of the River / O’dah ziibing) (@BirdmanODST) reported

    @RogersHelps long standing disconnection issues, have reset countless times now remote wont work or pair. changed batteries and reset this morning already. your data from your end will show how mamy times ive fought with this

  • DannyEvans96378
    Danny Evans (@DannyEvans96378) reported

    @DjAnganu @MapleLeafs @Rogers Lol I love it sucks to be you.

  • LeafsandJays97
    e-Kingcorey97 (@LeafsandJays97) reported

    @DaleDisill @MapleLeafs @Rogers That's never gonna happen and Rogers doesn't fully own the Leafs they own 75% ownership of the Leafs MLSE owns the rest

  • UCANSMB
    Joey Stewart (@UCANSMB) reported

    @Garnet_2203 @ravira @Rogers God damn… I see how ppl fell for Elbows up LOL their comprehension is non-existent. You dumb ***** don’t know the difference between ACTUAL layoffs vs OFFERING buyouts/early retirement… no wonder this country is going to ****

  • GCapocchio46386
    Gerardo Capocchione (@GCapocchio46386) reported

    @Garnet_2203 @Rogers What's your point here. They were full time jobs yo dumb ***. Whereas the US gained 115K. Keep those elbows up you idiot.

  • loosenedspirit
    logan (@loosenedspirit) reported

    So @RogersHelps can’t do a callback for support escalation. They’re a phone company. Are we all suckers or something?

  • LeafsandJays97
    e-Kingcorey97 (@LeafsandJays97) reported

    @DaleDisill @MapleLeafs @Rogers No I didn't LMFAO I said they don't give a **** about some random people on twitter wanting them to sell their part of the Leafs

  • IslandTesla
    Tesla Vancouver Island (@IslandTesla) reported

    @Rogers fix your ****