Rogers

Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2E, N2M, N2A, N2B, N2C, N2R, N2H and N2N.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/12/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Waterloo, Breslau, Baden and New Hamburg.

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City Problem Type Report Time
CanadaCambridge Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener TV
CanadaCambridge Internet
CanadaKitchener E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • daevmc rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome

  • Richard_Miles68 Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?

  • mishyme Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • JoshBroderick17 Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • Richard_Miles68 Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    @inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!

  • LevisBecker Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • krinal Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    @Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.

  • GurpartapSS Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • craiger_c Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • pisceanpaul Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • Douges60 Douges (@Douges60) reported from Cambridge, Ontario

    @Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me

  • canadaimmigrate Amir Ismail & Associates (AIA) (@canadaimmigrate) reported from Cambridge, Ontario

    Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers

  • SenhorSLBenfica T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?

  • MsBrooksWRDSB Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • daevmc rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps Internet is down 8n Cambridge N1R area

  • daevmc rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps can you confirm the problem with internet at N1R?

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • SenhorSLBenfica T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    @thekneeguy @RogersHelps The miracle solution has failed.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisTanevsEar Chris Tanev's Ear (@ChrisTanevsEar) reported

    @Canucks @Rogers @BoHorvat I feel that this is like when people got all upset about having to dial the area code for local calls ... who gives a damn? I suspect the helmet ads won't ever go away and after a while we won't even notice. I don't see the NHL ever going full Euro on the jerseys, so NBD ...

  • diesel27909047 diesel (@diesel27909047) reported

    @RogersBiz I think I have the issue resolved. Still on the line for 3.5 hours just today. Lost the whole day speaking to Rogers. Lots of fun. Would you be able to look into giving me a one month credit for the issue?

  • diesel27909047 diesel (@diesel27909047) reported

    @RogersBiz the WORST service I have had in my lifetime, and I’ve seen service in USSR:). Spent over 10 hours on the phone over 10 days, issue still unresolved, and I’m being charged all this time. Feels like people working there have no idea about their operations

  • diesel27909047 diesel (@diesel27909047) reported

    @RogersBiz All communication should be recorded on my account. If anything, a monthly charge waived for my business could be a reasonable compensation for all this trouble. If the issue gets resolved, that is

  • RickyHitman13 Raffi P (@RickyHitman13) reported

    Hey @NHL and @Rogers I know this is selfish to ask, but how about we don't blackout any games this season? Money hungry pricks...

  • Bootsnv Mr. Vieira (@Bootsnv) reported

    @rogers has the poorest customer service. On hold for 1 hour now because I mentioned I (might) wanna cancel my service. I selected the (sales) button on the phone and someone answered in 2 seconds. #canadian service providers are by far most expensive and poorest in the world.

  • MitchellKingsl1 Mitchell Kingsland (@MitchellKingsl1) reported

    @Rogers you suck. I have ignite and internet service goes down every 5-10 minutes when only 2 people are using zoom. People are trying to work, and go to class, from home. Fix your ****. Also, spend some of the ******* money you're robbing from your customers on the jays.

  • _LucieBee Lucie 🇨🇦💨🔞 (@_LucieBee) reported

    @RogersHelps pls dm me, Anna is NOT working

  • B1azeOne 💲🅰️U©️E (@B1azeOne) reported

    @Canucks @Rogers @BoHorvat Looks like garbage

  • JoshTQ Josh Q (@JoshTQ) reported

    @MoffatZach Between the name on the building, at centre ice, on the scoreboard, in every camera transition on replays, the boards, I was going at least 4 seconds without seeing it before. This change gets that down to zero though. Way to go @Rogers @Canucks