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Rogers outages and service status in Kitchener, Ontario

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Kitchener, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 2, 1:39 PM EDT.
  • 67% Internet (67%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)
  • 4% E-mail (4%)
  • 4% TV (4%)

The latest reports from users having issues in Kitchener come from postal codes N2E , N2A , N2P , N2G , N2M and N3A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.

CityProblem TypeReport Time
Kitchener Wi-fi 23 hours ago
Cambridge Internet 23 hours ago
Cambridge Internet 5 days ago
Kitchener Wi-fi 6 days ago
Kitchener Total Blackout 10 days ago
Kitchener Total Blackout 10 days ago

Nearby cities with recent reports

Cambridge

2 recent signals

23 hours ago

Community Discussion

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • kevin_maltby
    Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • pixl_frames
    PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • SamClairmont91
    Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    @Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.

  • kaseysmom11
    Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • JoshBroderick17
    Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • gurjitkular01
    Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario

    @Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .

  • SallySarachman
    Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario

    @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • GregnKW
    Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • bluetsauvage
    🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported

    @RogersHelps @CCTS_CPRST I have already restarted my phone. I have reset the network. We have reset our network router. None of it works. I believe your provisioning group needs to make a change to allow wi-fi calling on my line. Why don't you ask them to do that

  • TeresaSpinelli
    Teresa Spinelli (@TeresaSpinelli) reported

    @Rogers on hold for over an hour!!! Not acceptable- what happened to the call back feature, or customer service? #Fustrating

  • wheelgirl77
    Elizabeth Bryant (@wheelgirl77) reported

    @RogersHelps Talk to the AI is the only advice you can give me? How about fixing this?! Have your tech guys target my building and fix it. I’ve done all the level one tech-support stuff, now it’s on you guys. Why do you always put the onus on the customer to figure it out?

  • TurnbullDave
    Dave Turnbull (@TurnbullDave) reported

    @RogersHelps That’s the problem, outage was never listed on your website even though my app said there was an outage in my area. You guys need to do a better job of communicating - can’t direct people to a website that doesn’t offer any insight.

  • PrisonBull
    Paul Tonsaker 🇨🇦 (@PrisonBull) reported

    @Canucks @Rogers The fans would like to see how the draft and trades get decided upon and how they go down. It is my second most interest apart from the on-ice product.

  • CanadaMate
    Free & Fair (@CanadaMate) reported

    @RogersHelps The call was from OOP Negative approach Cut me off while i was explaining the problem/gave the verdict Was Unwilling to resolve the issue Seemed like in a hurry to finish the call & tick off ✅ Problem not solved Terrible customer experience I wish i hadn't receive the cal

  • KauraManik
    flavoured lassi (@KauraManik) reported

    @RogersBiz @Rogers Been a rogers client for 8 years. I want to transfer my line from a corporate to a personal line. My call keeps getting transferred from 1 department to the other. I have a baby to take care. Please dont make it hard and hard for me. PATHETIC SERVICE

  • Bwalker9313
    BWalker (@Bwalker9313) reported

    @RogersHelps any outages in Calgary right now? My modem has a solid red light. Internets not working

  • PickemMMA
    PickemMMA (@PickemMMA) reported

    @MannySforza @Rogers hey bro, have you filed a CCTS complaint yet?

  • Zenblime
    Sanka Jayasundera (@Zenblime) reported

    @Rogers rogers tech support is the absolute worst!!! After waiting two days for 6 hours each with two ppl left to go they cut me off!! This company should be broken up get rid of their monopoly. Its cos of this they toss around