Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2N, N2E, N2G, N2B, N2M and N2P.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Waterloo, Ayr, St. Jacobs and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Total Blackout | |
| Cambridge |
TV | |
| Cambridge |
Internet | |
| Kitchener |
TV | |
| Waterloo |
Internet | |
| Cambridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Dave MacKay
(@dave_macadian) reported
from
Cambridge, Ontario
8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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ScottoftheBruce
(@SierraMikeEcho) reported
@RogersHelps dear TONY, you havent spoken to me, in fact you havent replied to the fact that I cant even get DATA from here and for 5 miles down the road. Pitiful
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Sahil
(@Sahil15710219) reported
@RogersBiz Worst Customer Experience ever.Never recommending Rogers for Business to anyone.I want to cancel subscription because of inconvenience but now they are saying they will charge cancellation fee which was not at all disclosed when i got the connection
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Nicholas Mckenzie
(@filmryder) reported
@AboutRogers @Rogers Now you want to fix it? If you have 10 billion spare cash, maybe you should have had a reliable network in the first place. #liar
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𝒂𝒎𝒂𝒏𝒅𝒂 ♑️
(@rarityfirefly) reported
Wondering when the @Rogers credit for loss of service is supposed to show up. Cuz I just got billed and it’s the same amount as always. 🤔
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Hooman Askari
(@human___a) reported
Hey @Rogers instead of sending so many letters of apologies, firing your CTO or other tacky games, drop the prices, improve services and support competition. Allow Canada's telecom progress, it's worse than most countries right now. Your greed is holding an entire country back.
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Chris Knight
(@ChrisKnightfilm) reported
Just got a lovely email from the @RogersHelps CEO detailing steps to make the company better. Just got my bill too. Wasn't there supposed to be a rebate for the outage?
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Margaret Thomas
(@65_margaret) reported
@sarrahh011 @RogersHelps I’m not making excuses; I was very inconvenienced without mobile service on a travel day but I feel I’ve been sufficiently informed since the outage.
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Dougiefresh
(@Dougief09702869) reported
@JulieDzerowicz @Rogers How about investigating your party's abuse of power in February? You thought the truckers were bad? Wait until the farmers start it up!!! It's coming, all because of your climate hoax!!!
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Turbopumpkin
(@Turbopumpkin1) reported
@CircularLogic89 @RogersHelps well it worked well outside of Caraquet issue was in Caraquet
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Peake Barbecue
(@Peakebarbecue) reported
@Rogers @RogersHelps received a text that we had 24 hours to pay a past due balance. Went online to pay past due. Online payments would not work. Went on Chat &had regrettable discussion with a support person who immediately told us we were being charged $50 suspension fee.