Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kitchener come from postal codes N2E, N2N, N2G, N2B and N2M.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (54%)
-
Wi-fi (14%)
-
TV (14%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, Ayr, St. Jacobs and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Waterloo |
Total Blackout | |
| Cambridge |
Total Blackout | |
| Cambridge |
TV | |
| Cambridge |
Internet | |
| Kitchener |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
-
Craig Campbell
(@craiger_c) reported
from
Waterloo, Ontario
@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
-
Thiago Neres
(@thiagoneres) reported
from
Kitchener, Ontario
@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
-
Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
-
Jenny Brooks
(@MsBrooksWRDSB) reported
from
Kitchener, Ontario
Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
-
Douges
(@Douges60) reported
from
Cambridge, Ontario
@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me
-
Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
-
Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
-
Joshua Broderick
(@JoshBroderick17) reported
from
Kitchener, Ontario
Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
-
Jennifer Passy
(@Jenn_Passy) reported
from
Kitchener, Ontario
@RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.
-
T⚽️NY 🇨🇦🇵🇹
(@SenhorSLBenfica) reported
from
Cambridge, Ontario
Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?
-
rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@RogersHelps Internet is down 8n Cambridge N1R area
-
Amir Ismail & Associates (AIA)
(@canadaimmigrate) reported
from
Cambridge, Ontario
Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers
-
Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
I'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet
-
rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@RogersHelps can you confirm the problem with internet at N1R?
-
Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Waterloo, Ontario
@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
-
Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
-
Gavy
(@GurpartapSS) reported
from
Kitchener, Ontario
@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
-
T⚽️NY 🇨🇦🇵🇹
(@SenhorSLBenfica) reported
from
Cambridge, Ontario
@thekneeguy @RogersHelps The miracle solution has failed.
-
rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
-
Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Natalie S-B
(@Nataliesalt) reported
@RogersHelps @RogersHelps you are aware the link in this thread doesn’t actually get you to an outage map at all right? Also serves down again in Toronto and Mississauga. Please get your damn act together given how many people are working remotely these days!
-
OverPatriarchy 🌈☘️ 🇵🇸
(@OverPatriarchy) reported
All I want for Christmas this year is for the Telcos to shut down the scam calls..@Bell @TELUS @Rogers #CRTC .. Why answer the phone anymore.. #copycatnumbers #USPhonebanks
-
Akash Dhenki
(@akash3009) reported
@Rogers pathetic customer service. Created ticket on friday and was promised resolution in 24 hours only to call again today and be told to wait another 2 days. Have been on line for 2+ hours to get through to cancellation department. This is just ridiculous 🤯
-
JamBil
(@BilJam) reported
@RogersHelps @rogers was on hold for 40 minutes, reached a service agents messaging service and called dropped. Please arrange a call back for me.
-
Keegan
(@TheKeags) reported
@RogersHelps I seem to have a fraudulent charge on my bill. There is a Netflix charge. I never signed up for Netflix.
-
r c
(@corruptmillion) reported
Does anyone know if there is a way to complain about the lack of customer service from @RogersHelps? To better bureau or crtc? There must be a way to hold rogers accountable for the lack of care they show customers while gouging them monthly for garbage services
-
Ptyredcanuck
(@ptyredcanuck) reported
@RogersHelps It's another day we are not receiving the service we paid, it's been more than 2 months! Can you extend your customer's subscription once you get this fixed, equivalent to all the time we have not received what we paid for? It would be the right/legal thing to do @snNOWsucks @nhl
-
Nᴵᴷᴷᴵ Mᴱᵀᴬᴸ
(@NikkiiMetal) reported
@Rogers really guys...another billing issue after you only half cleared up my last issue and no credit was added to my account....now overcharging me on my Jan bill...why does this keep happening to me?!
-
msry1
(@msry1x) reported
Yo @Rogers. When I think I finally had a month-long service issue resolved by your technician by coming in to my house and "troubleshooted" the cables and changing my modem, it introduced another issue which disconnected our TV service. Now you guys are wasting another precious
-
Judge Jutey
(@Jutedd1) reported
Internet's been chalked all day. Literally cant do anything. @Rogers has to be a strong contender for the WORST internet in North America.