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Rogers outages and service status in Kitchener, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Kitchener, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 23, 7:51 AM EDT.
  • 52% Internet (52%)
  • 22% TV (22%)
  • 17% Total Blackout (17%)
  • 9% Phone (9%)

The latest reports from users having issues in Kitchener come from postal codes N2M , N2N , N2G , N2A , N2P , N2H and N2E .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.

CityProblem TypeReport Time
Kitchener Total Blackout 16 hours ago
Cambridge Internet 3 days ago
Kitchener Internet 3 days ago
Kitchener Internet 4 days ago
Waterloo Internet 4 days ago
Kitchener TV 7 days ago

Nearby cities with recent reports

Cambridge

1 recent signals

3 days ago
Waterloo

1 recent signals

4 days ago

Community Discussion

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • krinal
    Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • dave_macadian
    Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

  • GurpartapSS
    Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • Richard_Miles68
    Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    @inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • SyedTariqQadri
    S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • TheSmileCEO
    Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • Toyotasrgr8cars
    M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • galloots1313
    Michael Gallo (@galloots1313) reported

    @RogersHelps This is a business hour. Yesterday I called during business hours. The day before I called during business hours. I have no choice but to cancel my @Rogers internet because you have no staff to talk to customers?

  • JHughes681
    James Hughes (@JHughes681) reported

    @MartyYork This should seal Popkins and John Schneider’s fate. Fans who went to today’s game should be demanding refunds. @Rogers should have to pay for this FAILURE. Sponsors seriously need to pull out and stop their financial support. @EdwardSRogers needs to feel some real pain.

  • ChrisKnightfilm
    Chris Knight (@ChrisKnightfilm) reported

    Same. Opened a chat window. 50th in the queue. Took an hour to get to No. 4. Then the window said "Your chat session has ended." @Rogers @RogersHelps (Rogers doesn't help)

  • busterbuck123
    John Doe (@busterbuck123) reported

    @alancross @Rogers You mean the offshoring of customer service jobs isn't helping you? Rogers said it would.

  • Expos4ever10
    Expos4ever (@Expos4ever10) reported

    I know alot of tickets are already sold but I legitimately don’t know why fans would buy tickets now to watch this #Bluejays50 team & support this incompetent front office & wasteful spending. We give @Rogers $ every month for this crap!

  • longlivetay_
    Harriet 🦋 (@longlivetay_) reported

    @Rogers been trying to get tech support to help me since 6pm. What gives? Haven’t been able to talk to an agent all day

  • VasDeferen
    Vas Deferen (@VasDeferen) reported

    @alancross @Rogers Their service is terrible.

  • LynnePelser
    Lynne Pelser (@LynnePelser) reported

    @alancross @Rogers I think their consistently long waits and poor customer service, are intentional. That way, customers simply don’t call. @Rogers is a communication company. If they wanted to provide better service, they would.

  • PaulGBrandon
    Paul G. Brandon (@PaulGBrandon) reported

    @kvlovely19 @Rogers How is a modem supposed to turn their service on?

  • Stevest48366771
    SteveSteele 🇨🇦 (@Stevest48366771) reported

    @alancross @Rogers My sister has Rogers - TV, Internet, and home phone. Half my calls immediately go to voicemail and she never gets it. Then there's all the outages. What happens if there's a fire? She can't call 911 and her house burns because Rogers was down.