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Rogers outages and service status in Kitchener, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 27, 12:36 AM EDT.
  • 45% Internet (45%)
  • 27% TV (27%)
  • 23% Total Blackout (23%)
  • 5% Phone (5%)

The latest reports from users having issues in Kitchener come from postal codes N2H , N2N , N2M , N2G , N2A and N2P .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.

CityProblem TypeReport Time
Kitchener TV 4 days ago
Cambridge TV 5 days ago
Kitchener TV 5 days ago
Kitchener Total Blackout 5 days ago
Kitchener Total Blackout 8 days ago
Cambridge Internet 10 days ago

Nearby cities with recent reports

Cambridge

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • ishansa
    Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • AndyCWood
    Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • Checkguy2000
    Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • DGibs
    Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • kaseysmom11
    Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.

  • CanadianMakerpr
    Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • thechadrsmith
    Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Buzios16
    Buzios (@Buzios16) reported

    @LoveMy7Wood @Rogers @RogersHelps We had Rogers cell "service"; the "service" was absolutely useless but even then it was superior to their hopelessly inept "customer service". After 1 year we refused to renew; I told the guy who was trying to convince me reup that I wouldn't take Rogers again if was free,

  • Col_In_Hellifax
    Col_in_hellifax (@Col_In_Hellifax) reported

    @RogersHelps Yes I'm sure its my number. I upgraded my phone since i left the company and had no issues. I did call the business support team first and guess what? they didn't know what was going on and suggested I phone customer care. Everyone I talk to just passes the buck to someone else.

  • rookierhonda15
    Rhonda (@rookierhonda15) reported

    @RogersHelps @JG_GizmoJones My husband has been on hold for several hours. This morning. This afternoon. And he’s on currently. We’ve had no service since 3:00am this morning, and we’ve only been back with @Rogers less than a month.

  • RickvonStauff
    Richard von Stauffenberg (@RickvonStauff) reported

    @CanadasLeafs @Rogers Rogers & Bell are 2 of the worst companies I've ever had the misfortune to deal with.

  • djlennywhelan
    djlennywhelan (@djlennywhelan) reported

    @CrissieC @CanadasLeafs @Rogers If you’re speaking of that Anna garbage, it’s completely useless

  • NeilAnthonyLive
    Neil Anthony (@NeilAnthonyLive) reported

    @SteveD29 @RogersHelps Keep fighting. They tried charging me for a service I never received and I kept calling and refusing. Eventually they gave up.

  • MauryaHarkesh
    H_Maurya (@MauryaHarkesh) reported

    Hi, I'm trying to get help regarding ntwrk issues in my region and was unable to connect through toll free number mltple times. I waited 2 to 3 hrs for two calls bt nobdy picked up and thru online chat I got transferred 4 different representatives still unresolved. @RogersHelps

  • michaelpagano71
    Michael (@michaelpagano71) reported

    @CanadasLeafs @Rogers Switched over to Bell several years ago & have never looked back. Rogers comes by a couple times a year with their latest offers for me to switch back. I wouldn’t go back to them if they offered me their services for free As the saying goes…”the best ability is availability.”

  • THallehan
    The Nebuchadnezzar (@THallehan) reported

    @BlueJays John Schneider, Pete Walker, Atkins and Shapiro. Are u ******* kidding/insulting your fan base? You start Brandon Little?!?! How he’s still in the system shows how little u 4 ******* twits know & do in a day. You 4 need to be out of a job yesterday. @Rogers awful.

  • NanananaBrown
    me 🇨🇦🇺🇦 (@NanananaBrown) reported

    @RogersHelps I've done that. When I was on hold it said in he automated voice to go see your closet store. Also it's not all about my bill it's several problems I'm having with Roger's