Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Kitchener come from postal codes N2E, N2A, N2H, N2P, N2N, N2G and N2B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Rogers
Rogers is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (5%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, Ayr, St. Jacobs and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
TV | |
| Cambridge |
Wi-fi | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Richard Guy
(@MedicRichard) reported
from
Cambridge, Ontario
@RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...
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Natalie Zofia/identify as vaxxed
(@anemic_sweet) reported
from
Kitchener, Ontario
Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T
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S M Tariq Qadri
(@SyedTariqQadri) reported
from
Cambridge, Ontario
@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?
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engagy more better
(@jiminthecage) reported
from
Wilmot Centre, Ontario
@bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo
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PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
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Sam
(@SamClairmont91) reported
from
Kitchener, Ontario
@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #
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Brendan J Byrne
(@13Byrne) reported
from
Cambridge, Ontario
@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Natalie Zofia/identify as vaxxed
(@anemic_sweet) reported
from
Kitchener, Ontario
Thanks @Rogers for being a useless service.
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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Claire Donnison
(@PlanetC63) reported
from
Kitchener, Ontario
WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
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Fidget
(@FidgetSS) reported
from
Cambridge, Ontario
@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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Dan Gibson
(@DGibs) reported
from
Cambridge, Ontario
@RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.
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Shannon Danielle
(@kaseysmom11) reported
from
Kitchener, Ontario
@adventuresmissa Would like f @Rogers wasn’t down. ALL DAY
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Ainsworth
(@ChelleAins) reported
@RogersHelps I have been trying to cancel a channel pack since MAY. The phone agent screwed up and didn’t remove it, the website glitches when I try to remove it myself, and live chat never has anyone available. I’m done paying for a service I have cancelled multiple times!
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Michelle Green
(@Michell19798718) reported
@Rogers wow Rogers way to lie.. I’ve been a loyal customer for years…months ago @TELUS offered me to come back but I stayed with you after a perk of $10/month data for Apple Watch for 24 months but I was billed for it then told it was an error from employee so I must pay goodbye
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CT
(@tweetstormchris) reported
@AboutRogers @Rogers You continue to fail miserably sadly. It’s seems doing better is just not an option. Still no service. 👎👎👎👎👄
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CT
(@tweetstormchris) reported
@RogersHelps “Frontline staff can’t do anything. It’s such a technical issue that it needs to be done from the backend”.Switching modems back to the one I’ve been using I guess is extremely difficult. Lots of digits in those IP addresses and serial numbers.
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ConsumerView Mtkng
(@ConsumerViewMtk) reported
@RogersHelps my Rogers internet is down in South Bowmanville Ontario, any outages reported in this area?
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David C
(@davio9999) reported
@RogersHelps How does that help me now ? I have already upgraded.
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misanthropocene
(@adreaminadream) reported
Flow is picking up bad habits from @Rogers. At least banking isn’t down. @FlowBarbados
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ⓘ This profile may or not be Brandon👾♊️
(@captainplanet4_) reported
@Rogers is the cell service down again???
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Pat Morris
(@patmorris801) reported
@Victor_Cidade @RogersHelps We’ve experienced exactly the same issue every evening since the outage. All Rogers can tell me is “everything looks good. Let us know if it happens again”. Have restarted the box each time. Doesn’t help. We will also be switching services.
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Michelle Ainsworth
(@ChelleAins) reported
@RogersHelps your company keeps saying that you want to earn back trust, but your customer service is TERRIBLE. Hire more agents and make sure they are capable. That would be a start. Now, someone needs to contact me to remove the channels!!