Rogers outages and service status in Kitchener, Ontario
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Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Kitchener, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received May 24, 6:15 PM EDT.
- Internet (67%)
- Total Blackout (11%)
- TV (11%)
- E-mail (4%)
- Wi-fi (4%)
- Phone (4%)
The latest reports from users having issues in Kitchener come from postal codes N2E , N2M , N2P , N2G , N2A , N3A and N2N .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Total Blackout | 7 hours ago |
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Kitchener
|
Total Blackout | 9 hours ago |
|
Cambridge
|
Internet | 1 day ago |
|
Kitchener
|
Total Blackout | 4 days ago |
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Kitchener
|
Internet | 4 days ago |
|
Cambridge
|
Internet | 5 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Elaine (@Laineygirl) reported from Woolwich, Ontario@babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.
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Kevin (@kevin_maltby) reported from Kitchener, OntarioBut that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioHey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@Rogers You guys should improve the internet service before promoting other products!
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Maria Minutillo (@mariamin59) reported from Kitchener, Ontario@MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
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Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario@Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.
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Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario@Rogers no tv for last half hour! Is ignite down? All channels
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Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario@RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T
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dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Reg Martin (@reg_martin) reported from Waterloo, Ontario@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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Debbie Holland (@DebbieH039) reported from Cambridge, OntarioHey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.
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Claire Donnison (@PlanetC63) reported from Kitchener, OntarioWORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioI’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?
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Debbie Holland (@DebbieH039) reported from Cambridge, OntarioHey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!
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Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, OntarioAnyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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David "Stargate Genius Leader" Hewlett (@dhewlett) reportedNot if you've got the wrong address as we've been trying to explain to your tech support...day 2 back on hold waiting for you, @Rogers!
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retweet machine (@Cynnis) reportedso happy my family pays you ********* money monthly in exchange for getting ****** in the face by dogshit service @Rogers. fix this **** or lose a customer.
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a (@shynewsguy) reported@RogersHelps Thanks for the reply, I appreciate you! Issue is resolved now. Please provide feedback to Roger's that if a client's services are down, the client needs to be informed. Rogers outage map was not working and no info from phone/chat support or AI Anna. Customers left in the dark
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Wally Statler (@wally_statler) reported@fordnation Looks a lot better than that @Rogers Stadium disaster. Can't wait for it to be opened and that temp stadium to be torn down.
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BrianM (@briangm11) reported@RogersHelps @Rogers Had a home tech support visit for yesterday to check and maybe replace the modem, but the guy stood us up, didn't even call. This isn't something the twitter team can fix, so we have to try the phone again. Ironic the only call we got yesterday pm was from Bell Canada Marketing!!
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Kerina (@kerina_14) reported@RogersHelps I've been trying to do this since May 14. Instead my plan automatically changed and my new bill is over 100$ more. Its not working and when I try and contact someone to make the change the chat ends or drops just as they are about to change it. Funny coincidence
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Ranjan Soni (@_RanjanSoni) reported@RogersHelps All I need is the wifi calling isn’t working. When I turn it on I get a message to call your number (which I won’t do again). I have tried Anna but it’s useless. This should have been a simple solution not requiring me to spend hours waiting for an agent.
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Zesty Italian (@twoopmasta) reported@Rogers @Sportsnet your mobile app is a total joke, no sound on games for months now it’s atrocious how little you care about the experience of your insanely overpriced packages. Get your **** together.
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BrianM (@briangm11) reported@RogersHelps - First time ever, we've been stood up by your technician. Appt window was noon-4pm. No phone call either. What next? Suppose I need to spend another hour or so calling your "support" line. Ironic the only call received today was from Bell Marketing.
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Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported@Rogers the downside of you now having the majority of broadband services to Canadians is that you have the shittiest customer service. Your agents might be okay but I'm sorry over an hour on hold to speak to an agent