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Rogers outages and service status in Kitchener, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • 47% Internet (47%)
  • 21% TV (21%)
  • 16% Total Blackout (16%)
  • 11% Phone (11%)
  • 5% E-mail (5%)

The latest reports from users having issues in Kitchener come from postal codes N2M , N2E , N2H , N2N and N2A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.

CityProblem TypeReport Time
Kitchener TV 8 days ago
Waterloo Internet 9 days ago
Kitchener Total Blackout 11 days ago
Cambridge Total Blackout 11 days ago
Cambridge Total Blackout 11 days ago
Cambridge Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • gurjitkular01
    Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario

    @Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .

  • m4middle
    Meaghan M (@m4middle) reported from Lakeshore Village, Ontario

    @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • SenhorSLBenfica
    T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    @thekneeguy @RogersHelps The miracle solution has failed.

  • TheSmileCEO
    Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • ishansa
    Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • MsBrooksWRDSB
    Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • SchieckKaren
    Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.

  • WesGallant
    wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • canadaimmigrate
    Amir Ismail & Associates (AIA) (@canadaimmigrate) reported from Cambridge, Ontario

    Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • 13Byrne
    Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • JoshBroderick17
    Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • AlbertanKelly
    Kelly (@AlbertanKelly) reported

    My internet/cable has been down for 24 hours. @Rogers (with Shaw). Never had this happen before. I actually appreciate the updates - apparently a cable was cut by third party contruction but, 24 hours is a really long time. I feel for everyone in my area who works from home. There better be some compensation for this.

  • james_seo03
    James Seo (@james_seo03) reported

    @UniforTheUnion @Rogers Will never do business with Rogers. Ever again.

  • gdalati
    Ghaith Dalati (@gdalati) reported

    @Rogers Canada has again assured me that living out of Canada is the wise decision . Internet goes down a home since a week and been trying to get hold of customer service ( aka Some call center in a 3rd world country as per their ranking ) and no one answer, and when they do,

  • rodice11
    Jay A (@rodice11) reported

    @RogersHelps @RogersHelps it took over 6 hours but I finally got someone to help, meiji, a rogers specialist figured it out for me. Bills paid in full. F you for making it so difficult to accomplish (satirically, I don't really mean f you) I hope I never have to go through this again.

  • cadencegrace
    Cadence Grace (@cadencegrace) reported

    @RogersHelps You can start by firing Keona- this is the second time I’ve dealt with her and she is the direct reason I will be going elsewhere. She is rude, condescending, wastes your time and makes your business feel unwelcome and unneeded.

  • jollyjim55
    @jimaverse (@jollyjim55) reported

    @rodmickleburgh @Rogers That's your problem, you expect the government to do everything for you short of wiping your ***.

  • TFCin110
    CDN_Footy (@TFCin110) reported

    @RogersHelps @mwalker1533 If this is the case then please respond to your DMs because like others I can not get through to talk to a person. The online chat can’t help me apparently. I just want to talk to a person.

  • dannymcgrathy
    Dan McGrath (@dannymcgrathy) reported

    I didn't think there was such a thing worse than @RogersHelps #customerservice until I had an issue with @Fidomobile . Its much worse. Oh wait, Fido is Rogers. SMH.

  • Crippit
    Chris Webb (@Crippit) reported

    @RogersHelps I've been on hold for 1hr 35min trying to get my wife's sim card working after it just stopped working. If you want to keep customers, answering the phone might be a good move. Tried self service - can get a text, tried the store, people sat everywhere waiting....

  • Islander2026
    Chris (@Islander2026) reported

    @RogersHelps Hahaha the thing that answered the phone told me it was AI. Maybe start by getting rid of that crap.