Rogers outages and service status in Kitchener, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- Internet (47%)
- TV (21%)
- Total Blackout (16%)
- Phone (11%)
- E-mail (5%)
The latest reports from users having issues in Kitchener come from postal codes N2M , N2E , N2H , N2N and N2A .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Rogers
Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
TV | 9 days ago |
|
Waterloo
|
Internet | 10 days ago |
|
Kitchener
|
Total Blackout | 12 days ago |
|
Cambridge
|
Total Blackout | 12 days ago |
|
Cambridge
|
Total Blackout | 12 days ago |
|
Cambridge
|
Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Wesley Crawford (@Hipfan4ever) reported from Cambridge, OntarioB BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@RogersHelps can you confirm the problem with internet at N1R?
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Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario@Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Andy Wood (@AndyCWood) reported from Waterloo, Ontario@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioI’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario@RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioHere we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service
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Thiago Neres (@thiagoneres) reported from Kitchener, Ontario@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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Elaine (@Laineygirl) reported from Woolwich, OntarioOur #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, OntarioHey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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Douges (@Douges60) reported from Cambridge, Ontario@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, OntarioAnd typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Debbie Holland (@DebbieH039) reported from Cambridge, OntarioHey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.
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Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario@RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Rose Mathison (@PurBldPrincess) reported@RogersHelps why is my Shaw cable box suddenly not working? I have currently spent the last 30min restarting my box over and over along with my modem. Everything was just find and suddenly the whole thing just froze for no reason.
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Sarcastic Canuck 🇨🇦 (@Kippy_mag_oddi) reported@RogersHelps Doesn't even matter at this point. We've decided to leave Roger's. Yesterday was the worst customer service I ever could have imagined. Unfathomable way to treat long-term loyal customers. 6 hrs spent on the phone only to still be hugely disappointed.
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ਯ (@Yuvrajsv1rk) reportedTHREAD 1/2 Hey @Rogers , I’ve been dealing with constant Wi-Fi disconnects and speed drops despite having a high-speed plan. I’ve tried calling customer service multiple times, but I’m left on hold for over an hour every time without reaching anyone.
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Mr.780 (@JBearz77) reported@RogersHelps 45 minutes on hold...no callback feature. Does anyone actually work in your support area??
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GrandmaSavage (@h81418541) reported@Rogers Refrain from Hiring Customer Service employees who can't speak Proper English to us. Incoherent Un-Intelligible .. Call from a young man I could barely understand. He didn't know his job and what the supposed offer was either. He called his supervisor who let the call Drop. before explaining Do better!!! You haven't learned a thing. CSR's MUST SPEAK AND BE UNDERSTOOD IN ENGLISH.
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Gecko444 (@Gecko4441) reported@REWoman @Rogers True story....I said some horrible things to them that I'll have to take up with Saint Peter when my time comes. 🙏 BTW....@HydroGraphInc announced their gas partnership with Western yesterday. There's an 8:30AM conference call tomorrow morning you should listen in on.
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The CyNick (@TheCynick) reported@stevkev1701 @rodmickleburgh @Rogers There was notice. When these stations reviewed their numbers every day or week. They would see the writing on the wall. If you’re a cook at restaurant but you get only 1 customer a day who orders a bowl of soup do you get to act surprised when the restaurant owner closes shop?
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Nick 🇺🇸🇺🇦🇮🇱 Say 🚫 to ☭ (@nickfromnorwood) reported@GiantBlueRing @Rogers @BlueJays Nobody listens to the Jays.... Rogers is too cheap to send the announcers to the road games (hence the reason Joe Bowen retired) and the team is horrible. Only reason they made the World Series last year was sheer luck.
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apparently, zio is funny😒🇵🇸🇨🇩🇧🇹 (@dwhap_peasant) reported@RogersHelps me too wtf is going on? its been going on for a week now
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Mike Brundage (@MikeBrundage3) reported@RogersHelps OMG. THANKS FOR THE TIP. DIDYOU EVEN READ MY FIRST COMMENT??? YOU DON'T ANSWER THE PHONE AND IF YOU DO, YOU'RE TOO BUSY AND HANG UP!