Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2A, N2M, N2R, N2H, N2C, N2N, N2E and N2B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
TV | |
| Kitchener |
Internet | |
| Cambridge |
||
| Cambridge |
Phone | |
| Kitchener |
Wi-fi | |
| Waterloo |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
I'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet
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Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
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Joshua Broderick
(@JoshBroderick17) reported
from
Kitchener, Ontario
Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
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Amir Ismail & Associates (AIA)
(@canadaimmigrate) reported
from
Cambridge, Ontario
Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers
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rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@RogersHelps can you confirm the problem with internet at N1R?
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rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@RogersHelps Internet is down 8n Cambridge N1R area
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Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Waterloo, Ontario
@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
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Thiago Neres
(@thiagoneres) reported
from
Kitchener, Ontario
@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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Gavy
(@GurpartapSS) reported
from
Kitchener, Ontario
@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Craig Campbell
(@craiger_c) reported
from
Waterloo, Ontario
@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
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Jenny Brooks
(@MsBrooksWRDSB) reported
from
Kitchener, Ontario
Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell
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Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
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T⚽️NY 🇨🇦🇵🇹
(@SenhorSLBenfica) reported
from
Cambridge, Ontario
Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?
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T⚽️NY 🇨🇦🇵🇹
(@SenhorSLBenfica) reported
from
Cambridge, Ontario
@thekneeguy @RogersHelps The miracle solution has failed.
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Douges
(@Douges60) reported
from
Cambridge, Ontario
@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Neha Jain
(@nehajain3027) reported
@RogersBiz As usual, no call back from your team neither any resolution. i have been following up for more than a month now... great customer service... 😡
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Gerald Holland
(@gholla80) reported
@RogersHelps It happened 3 times, consecutively, and is on par with the service I've received from your company so far. I will not be pursuing any more "support" from your company. Please pick up the modem at your earliest convenience. Contact my scheduling department for details.
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Abdulbida
(@Abdulbeeda) reported
@Rogers Am sorry Sir/Madam am always not lucky, my application had always been rejected... Just help me here and refer me to the company Thanks
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Jigar P
(@connect_jigar) reported
@RogersHelps Never switch to this @RogersHelps @Rogers company. First they’ll missell you products, will give you false commitments/offers, then the rate’s gets increased out of no where, and then the customer support team will back this misselling.
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Vatsal Hindustani
(@Vatsal_Indian) reported
And very interesting part is #Rogers website is amongst those which I can't access with my internet. I just landed in a month ago and put trust on you, but the fruit of my trust says something bad. Please solve this issue ASAP. @RogersHelps
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Gerald Holland
(@gholla80) reported
@RogersHelps Yeah, that's a lie. We were literally on the phone 2 days ago for 2 hours, and then you told me a manager would call me back, and they never did. Hard to believe you would call this customer service. Literally waited at the office, because I was told I needed to be near the modem
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harrystark96
(@harrystark96) reported
Hey @NHLTVSupport, @Rogers and @RogersHelps, the NHL app updated on numerous devices today and now I can't sign in. My credentials aren't recognized. Can you fix this? Been using the NHL app since 2019.
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FlamingC4Life
(@FlamingC4Life) reported
@RogersHelps The issue was clearly there. It's been an issue for at least 12 years. It's been discussed time and again on Flames message boards. It elicited Rogers to send Roger Millions out to defend Sportscrap and say it was b/c of Shaw and those stupid ads superimposed on the glass.
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Velox ᵛᶠ
(@xVelox) reported
@flmzyy @Rogers Bro wtf, I was hoping to get VF sponsored by them
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Gerald Holland
(@gholla80) reported
This might be a pretty first world problem, but I don't think @Rogers should take more than a week to get back to business customers about the installation they failed to finish. Hoping someday my team members might be able to work in our workspace if they choose to. #rogers