Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kitchener come from postal codes N2H, N2R, N2A, N2M, N2P, N2E, N2G and N2N.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (59%)
-
TV (13%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Waterloo, Cambridge, Kitchener and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo |
TV | |
| Waterloo |
||
| Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Cambridge |
TV | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
-
Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
-
PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
-
M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
-
Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
-
dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
-
Claire Donnison
(@PlanetC63) reported
from
Kitchener, Ontario
WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
-
Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
-
EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
-
Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
-
Brendan J Byrne
(@13Byrne) reported
from
Cambridge, Ontario
@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks
-
S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
-
Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible
-
Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
-
Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
-
M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
-
David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
-
Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
-
Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
A ROGERS USER 😡
(@rogers_plz_fix) reported
@Rogers Why does the internet disconnect for a few minutes every morning around the same time? Fix this ******* problem in Shediac would ya? Useless.
-
HaF🍁
(@HodziHobbit) reported
@StephanieCarvin @TwitterCanada I still can't believe we haven't rioted when it comes to our data plans. I still remember when @Rogers charged me $250 for "roaming" in 2011 when I turned on my phone as I landed at Heathrow. I quickly tuned off the data. They said too bad, my phone auto-downloaded 7KB of data...
-
Janice Ann
(@janiceromero) reported
@DennisChaupis @RogersHelps I’m in the L1V area and my internet has been crap for more than a week now! Keeps cutting out and I get kicked out of meetings. Did everything Rogers told me to do but still the same crappy internet!
-
Kinnon Yee
(@RapHQVicious) reported
@RogersHelps seems like we're having a lot of connection issues in North York. A lot of people in my son's classroom are having unstable internet errors and my work calls experience the same thing. I can only get around it by tethering via Telus
-
Mohammed Ibaad
(@ibaad93) reported
@RogersHelps @99forever I have been having issues in Markham LBB0S3 as well from past few days. No calls or text going through or data.
-
King ♏️ik 🇯🇲
(@reorganise_) reported
@RogersHelps is Anyplace TV and My Rogers down? I can’t seem to sign in.
-
Cindy Miller
(@cindy28spiller) reported
@RogersHelps Is it a coincidence I just paid an exorbitant invoice the other day after a rejection of a discount only to have my internet out? Need to work. Help please. Already dmd.
-
bill johnstone
(@billjohnstone16) reported
@RogersHelps @DennisChaupis M8v, currently down, been off and on for days now.
-
😬 Nikki (yeehaw)
(@NikkiYeehaw18) reported
HOW many times do you have to play that stupid screechy 5G commercial @rogers ???? It's on every four seconds!!!! I feel like disconnecting my audio.
-
HaF🍁
(@HodziHobbit) reported
@StephanieCarvin @TwitterCanada @Rogers ...my rant continue: I told the service rep I will NOT pay. She said she can slash it by 50%. This went on for 30 minutes. I asked her what part of "I won't pay" doesn't she get? I was put on hold for 2 hours when someone finally got to me and said bc I'm a "great customer"...