Rogers

Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2C, N2E, N2A, N2M, N2H, N2B, N2N and N2G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 11/22/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener, Cambridge, Breslau, Baden and New Hamburg.

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City Problem Type Report Time
CanadaWaterloo Internet
CanadaKitchener Wi-fi
CanadaKitchener Internet
CanadaCambridge TV
CanadaKitchener Internet
CanadaKitchener Internet

Community Discussion

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • DGibs Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • jiminthecage engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • GregnKW Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

  • wdelves Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • SamClairmont91 Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • Checkguy2000 Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Real_Varangian JPM (@Real_Varangian) reported

    I’m in Vaughan, had a full busy day of work. Looked forward to some TV to wind down but low and behold, @RogersHelps my Rogers TV is not working. Again. Tell me again what I’m paying for…the 4th time this month.

  • BrizzyBidder nunya (@BrizzyBidder) reported

    @RogersHelps Internet has been down in Brampton for like 2 hours now and you guys still haven’t addressed it?

  • jonascrawley Jonas Crawley (@jonascrawley) reported

    @RogersHelps Not recently, but I have done that before and it never solved my issues.

  • faiiryks Faiiryks (@faiiryks) reported

    Finally got someone and they had the audacity to say we have to use a DIFFERENT box from the one we already set up. How the hell were we supposed to know that? Now the other box isn't working. @Rogers I'm not a happy customer. This is terrible customer service. Absolute trash

  • faiiryks Faiiryks (@faiiryks) reported

    We are constantly having issues with your company. It's getting ridiculous now. We shouldn't have to spend hours trying to fix YOUR screw ups @Rogers

  • PeetieTM Peter (@PeetieTM) reported

    @maxwellius_ @RogersHelps vouch, help my lil bro

  • gametimesnack Deanne (@gametimesnack) reported

    .@RogersHelps cable not working & being told 4-24 hrs before it’s back up. Asked to speak to retention & she hung up on me

  • smorganvenditti Sarah Morgan (@smorganvenditti) reported

    @RogersHelps All day spotty service - internet and ignite tv. Even the Ignite app. Getting a little sick of a bill for crappy service. Tonight TV is frozen, no sound or both. #rogers #rogersoutage

  • torontoLori Lori Franze (@torontoLori) reported

    @RogersHelps @Sportsnet Now app is just awful. How do I cancel and get my money back. It freezes everyone 10 seconds. And I have to back out and restart it.

  • glott77 kevin gangloff (@glott77) reported

    @Aaron76617809 @Rogers Nor have they addressed the issue.