Rogers outages and service status in Kitchener, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Kitchener, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 31, 2:16 PM EDT.
- Internet (43%)
- TV (29%)
- Total Blackout (24%)
- Phone (5%)
The latest reports from users having issues in Kitchener come from postal codes N2H , N2N , N2G , N2M , N2A and N2P .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 1: Problems at Rogers
Rogers is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo
|
TV | 9 hours ago |
|
Kitchener
|
TV | 5 days ago |
|
Cambridge
|
TV | 5 days ago |
|
Kitchener
|
TV | 5 days ago |
|
Kitchener
|
Total Blackout | 5 days ago |
|
Kitchener
|
Total Blackout | 9 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Ron M (@CanadianMakerpr) reported from Cambridge, Ontario@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Thiago Neres (@thiagoneres) reported from Kitchener, Ontario@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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Elaine (@Laineygirl) reported from Woolwich, Ontario@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario@RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.
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M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario@thekneeguy @RogersHelps The miracle solution has failed.
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioWhy can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario@rogers no home internet service in Waterloo
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Aiden Purcell (@AidenPurcell) reported from Waterloo, OntarioWhen you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice
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Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario@RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.
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Reg Martin (@reg_martin) reported from Waterloo, Ontario@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioClosing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.
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Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
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Michelle Radman (@mishyme) reported from Kitchener, OntarioOh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Gavy (@GurpartapSS) reported from Kitchener, Ontario@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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sjf (@SJFlet1717) reportedProblems when my phone is entitled to an upgrade. Can you please assist @Rogers
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Lori King (@1loriking) reported@realtintie4 @Rogers Ya, screwed either way. Likely just gut service keep hi speed wifi & some cable
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Muthyam (@MovieMuthyam) reported@RogersHelps My current home Wi-Fi service is really poor - it's using a wireless SIM card modem. Before I completely cancel my plan, I’d like to try switching to a regular, wired home modem to see if the connection improves. Is it possible to swap my hardware to a traditional modem setup?
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JP (@JoeyAllegro95) reported@RogersHelps @GeesDubb Go **** yourself @RogersHelps This is absolutely criminal, and our government needs to step in. They are holding people hostage with no way to get ahold of them.
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John Tucci (@john_tucci) reported@RogersHelps It keeps getting better. After 2 hours and 8 minutes now I’m on hold again so I can cancel all my Rogers services.
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djlennywhelan (@djlennywhelan) reported@CrissieC @CanadasLeafs @Rogers If you’re speaking of that Anna garbage, it’s completely useless
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Julie Carl (@JulieC007) reported@RogersHelps Hey Roger’s, what does it take to talk to a human being in your company? Your AI just hung up on me. I wasn’t originally calling to cancel, but now…
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DJ2026 (@DarrenOrvis) reportedDear Rogers. Unfortunately, as a customer for 15+ years with all services including tv, internet, security, 4 cells, and a tab account is not good enough to answer the phone and waste 3.5 hours of my day. Sadly, I am now looking elsewhere. You need to do better. @Rogers
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justistruth (@justistruth) reported@SlapshotShibe @Rogers , @Sportsnet really sucks that you are taking away from the people out west. Edmonton, Calgary, Vancouver, big fan of the fan960. shame you closed it down. i listen and watch plenty from Bc. now you raise prices and even cut the coffee on the remaining people working. i am sad because this year i may not hear or see any Flames broadcasts or radio. Why would i want to support that? seriously considering not streaming. the quality is not good. yet you partnered with Prime this year. serious question here will the stream improve this year? i doubt it because i have not seen an improvement since i started streaming Flames games. oh well! i do hope you lose money this year. maybe then you will realize you need the people to support the product.
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Dave Dickson (@Dkcdickson) reported@RogersHelps Meanwhile bell is offering me triple the bandwidth for 40% less money…. But I need to get internet back today so that’s a topic for after you FIX my service