Rogers

Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2E, N2N, N2G, N2B, N2M and N2P.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/14/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, Ayr, St. Jacobs and Baden.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Total Blackout
CanadaCambridge Total Blackout
CanadaCambridge TV
CanadaCambridge Internet
CanadaKitchener TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • SyedTariqQadri S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • MedicRichard Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • 13Byrne Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ShayanK88769877 Shayan Khan (@ShayanK88769877) reported

    @sharpedgepicks @BlueJays @Rogers It’s better to give the young core a full 162 szn to compete and see what they can do. But hey if you want to blow it up every year and never succeed that’s fine. The jays are obviously a flawed team but the young core deserves a chance to prove themselves in a full 162 szn.

  • acerbic_comic Marg K (@acerbic_comic) reported

    @Rogers thanks for the Ignite wifi hub which may have corrupted my phone. "Theres a bit of a wait because all of our Rogers ..." are dealing with numerous outages and unmet service promises.

  • CrisUrbani Cris Urbani (@CrisUrbani) reported

    @Rogers pro on the go rep was great. Didn't try to push anything unnecessary & was very informative. Great service 👍 #RogersPOTGContest

  • thegregfenton Greg Fenton (@thegregfenton) reported

    @RogersHelps @andreaamado Still not working here…

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported

    @Rogers I’ve tried that a dozen times or so and your people haven’t solved a single issue. Clearly, you guys have overwhelmed or faulty equipment, deliberate service cuts, for who knows what reason, or incompetent people. And I have to waste hours for no satisfactory result. No thanks

  • thisisloora Laura (@thisisloora) reported

    @Rogers internet is connecting but no signal. What’s on the go? (And yes, I restarted…..) (and yes, I DMed you)….. #ugh

  • tomspringer2 Thomas Springer (@tomspringer2) reported

    @RogersHelps is the the absolute worst in customer service and reliability. Check this Twitter account daily for proof!

  • WINDOWSILLSTAN brittany (@WINDOWSILLSTAN) reported

    I don’t know what’s more laughable, @RogersHelps Internet service, Or customer support…

  • flanagan61 Mark Flanagan💉💉🇨🇦 (@flanagan61) reported

    @Bell_Support Hahaha a manager once called me and told me to stop complaining. It’s been years & years of very expensive, crap service. But don’t worry, @rogers is bring service to my street and we’ve already paid our @SpaceXStarlink deposit.

  • andygenaille andrew genaille (@andygenaille) reported

    I’m filing a CRTC complaint against @RogersHelps tomorrow. Then meetings with human rights commission about band crap When did I become a paperwork person