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Rogers outages and service status in Kitchener, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received May 9, 5:41 PM EDT.
  • 63% Internet (63%)
  • 21% TV (21%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)

The latest reports from users having issues in Kitchener come from postal codes N2E , N2N , N3A and N2M .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Rogers

Rogers is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.

CityProblem TypeReport Time
Cambridge E-mail 2 days ago
Cambridge Internet 3 days ago
Kitchener Internet 5 days ago
Kitchener Internet 7 days ago
Cambridge Internet 7 days ago
Kitchener TV 12 days ago

Nearby cities with recent reports

Cambridge

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • AndyCWood
    Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome

  • m4middle
    Meaghan M (@m4middle) reported from Lakeshore Village, Ontario

    @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • TheSmileCEO
    Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • krinal
    Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • 13Byrne
    Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • RedjelRodas
    Redjel Rodas (@RedjelRodas) reported

    @RogersHelps is internet down in Toronto?

  • allkindsXO
    SG (@allkindsXO) reported

    @CGhembu @RogersHelps No solution

  • MrGitz
    Mr. Gitz (@MrGitz) reported

    @RogersHelps Nope. And eventually this is going to cause me a major problem when I have to sign in to a service like Crave on my TV. I’ve tried 3 seperate browsers(safari, chrome, Firefox). Tried a different device & even a different network(reg home internet & 5G cellular)

  • TonyAnjam
    Tony🐶🏒 (@TonyAnjam) reported

    No one reading this, but I did call out @Rogers last week for ripping me off. But @RogersHelps has tracked down the salesman and confirmed no install fee! A bit ridiculous to need Twitter for this, and still think their AI-chat-bot that does nothing is whack

  • MacDoug1
    BatmanAndRobert (@MacDoug1) reported

    @mikeszeller @Rogers The NEXT box was just plugged into the TV and a cable cord. The Xfinity doesn't work without connecting to Rogers Internet. I already have Bell internet. I'm not paying for a 2nd internet connection just to watch TV. That just seems like a cash-grab for cable-users only.

  • GCapocchio46386
    Gerardo Capocchione (@GCapocchio46386) reported

    @Garnet_2203 @Rogers What's your point here. They were full time jobs yo dumb ***. Whereas the US gained 115K. Keep those elbows up you idiot.

  • REALTORinVan
    Matt France (@REALTORinVan) reported

    @RogersHelps @Bringer0fSand Please hire some more people at Rogers. I’ve been in the queue forever this mornings. It’s really really bad UX.

  • Charlii_aBB
    Charlii (@Charlii_aBB) reported

    @RogersHelps Lol, I can't make or take calls that is the issue and the chat is so overloaded it just keeps booting people out. I did get tech support earlier via chat very early this morning they said you need a new SIM. I said ok please send me one. On no, they don't do that you have to call customer support. Go through the whole exercise again for customer service to say you have to contact tech and they will send you one. Honestly, I am ready to turf the phone in the fire pit and cancel Rogers.

  • Buck_Fruckster
    Bucky (@Buck_Fruckster) reported

    @Rogers hey **** tards, where’s the Colts game? How do you **** this up when there’s nothing else to watch on your garbage channels.

  • Charlii_aBB
    Charlii (@Charlii_aBB) reported

    @allkindsXO @RogersHelps Yes. I finally gave up last night after the chat system booted me out when I was 3 in the queue. Woke up this morning still not fixed. So 12 hours and not a hope in hell getting help from Rogers.