Rogers

Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2C, N2A, N2N, N2P, N2H, N2M, N2R and N2E.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/24/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo TV
CanadaKitchener E-mail
CanadaKitchener TV
CanadaKitchener E-mail
CanadaWaterloo Internet
CanadaWaterloo Internet

Community Discussion

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • Toyotasrgr8cars M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • jennmet9 Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • CanadianMakerpr Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • SchieckKaren Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • diva701 Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • WesGallant wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • kevin_maltby Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkFromTO 🇨🇦 Mark (@MarkFromTO) reported

    @RogersHelps ignite TV still down here. Please help fix. This has been going on too long

  • thaxcapital ThaxCapital.eth🔺 (@thaxcapital) reported

    @FP_Champagne I have @rogers cell service, Shaw Direct cable, Vianet and Starlink internet and Ooma home phone service. Largely unaffected by the outage but I cannot stress enough that @rogers should unequivocally be denied in it's attempt to acquire Shaw after this, full stop.

  • katjastar Jenny Wiedemann (@katjastar) reported

    @kwralex @Rogers Orangeville here. We’re all down

  • cheryls606 CLS606 🇨🇦 (@cheryls606) reported

    @CP24 Check @Rogers tv appears to be down across all of Ontario tonight. What a mess! @CTVNews

  • HarryColos Harry Colos (@HarryColos) reported

    @RogersHelps - Ignite TV - for **** sakes I can’t hear what Chantel is talking about with her mother with all this freezing and glitches…. Now I can’t get a picture to see Cptn Sandy?!?! Get your **** together!!!!

  • AngelaArmogan Angela Armogan (@AngelaArmogan) reported

    @Rogers services down again in Brampton??

  • bekindtoall01 Joanna (@bekindtoall01) reported

    @DaleV73 @RogersHelps I’ve been down 4 hours!!!! A complete joke!

  • Scottyfresh79 Scott S (@Scottyfresh79) reported

    @RogersHelps what is going on with your TV service?!? Wifi and mobile are back... What is the hold up on fixing the TV service??? An update would be nice...

  • LekasTim Tim Lekas (@LekasTim) reported

    @RogersHelps Excuses,excuses;get your act together Rogers!!Bad TV reception for the past 8 months!!

  • LisaM_456 Zumba Yogi (@LisaM_456) reported

    @DavidBGrossman @RogersHelps We are still having problems with tv in Richmond Hill.