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Rogers outages and service status in Kitchener, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Apr 7, 10:52 AM EDT.
  • 65% Internet (65%)
  • 18% TV (18%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)

The latest reports from users having issues in Kitchener come from postal codes N2H , N2E , N2G , N2A , N2N , N2M , N2B and N2C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Rogers

Rogers is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, Ayr, and St. Jacobs.

CityProblem TypeReport Time
Kitchener Internet 2 days ago
Kitchener Internet 2 days ago
Kitchener Internet 3 days ago
Kitchener Internet 4 days ago
Cambridge Internet 4 days ago
Kitchener Internet 6 days ago

Nearby cities with recent reports

Waterloo

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

  • Richard_Miles68
    Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers

  • Douges60
    Douges (@Douges60) reported from Cambridge, Ontario

    @Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me

  • wdelves
    Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • GregnKW
    Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    @Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • Richard_Miles68
    Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    @inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service

  • Checkguy2000
    Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • MsBrooksWRDSB
    Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Eezeetwitt
    eliz (@Eezeetwitt) reported

    @RogersHelps cell service there but still NO INTERNET

  • sean_michelin
    Sean Michelin (@sean_michelin) reported

    Tweet your MP and tell them you want the @rogers buyout of @ShawInfo stopped by the @CRTCeng!!! This outage shows they dont invest enough in their own infrastructure, instead focusing on acquisitions to improve their monopoly of lacklustre service.

  • Shelbz31
    Shelby Burns (@Shelbz31) reported

    @RogersHelps My service came back on about 2 1/2 hours ago. What I want to know is why this happened?? Stop with the copy & paste answers and provide transparency

  • knuckle_munkey
    Munkey Knuckle (@knuckle_munkey) reported

    @AmeyNo @RogersHelps @Rogers So I guess since you have fully restored service I should be happy and rogers job is done? Myopic point of view eh. Not sure what you thought your little response was worth but now I will turn my ire towards the ridiculous comment by you

  • Azeeu
    Azeem Ahmed (@Azeeu) reported

    @RogersHelps Wifi internet outage still going on in L5M postal

  • Amanda_Parsons
    Amanda Parsons (M.ED) (@Amanda_Parsons) reported

    @IronOmie @dm_tats @Rogers Things don't magically happen. There is a cause to what happened and more than likely, it was an innocent error that snowballed into something bad. It doesn't mean the person won't be blamed for it. Right now there's too many variables to say with certainty what happened.

  • PhysicsIsMyGame
    Trevor Wolfe (@PhysicsIsMyGame) reported

    @RogersHelps At this point, y'all could provide me with free services and I'd still cancel.

  • JayMBolton
    Jay Michael Bolton (@JayMBolton) reported

    @dunebud @funlover1999 @RogersHelps It’s truly an impressive fix. Could have very easily lasted days/weeks if they didn’t have an EXTREMLY up to date backup of the database. They must have suspected the update could break things. All in all, they deserve a bonus and paid time off.

  • ErikaPa25192492
    Erika Patterson (@ErikaPa25192492) reported

    @chabot_liam @BryanGPark @RogersHelps I think they will care if the impact is enough to damage their revenue. Shrugs. And I think they will care when the media hears from the millions of disgruntled customers that lost hundreds to thousands of dollars, or couldn’t contact sick family members, etc! We make them

  • drewzhouse
    Drew (@drewzhouse) reported

    @RogersHelps Well, some people actually depend on their cell phones for work purposes. People should be compensated. You can’t claim to be the most dependable network anymore.