Rogers outages and service status in Kitchener, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 6 outage signals in the last 24 hours around Kitchener, including 6 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 3, 11:04 PM EDT.
- Internet (58%)
- TV (15%)
- Total Blackout (12%)
- Phone (8%)
- E-mail (4%)
- Wi-fi (4%)
The latest reports from users having issues in Kitchener come from postal codes N2A , N2N , N2M , N2E and N2H .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 4: Problems at Rogers
Rogers is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Total Blackout | 3 hours ago |
|
Cambridge
|
Total Blackout | 3 hours ago |
|
Cambridge
|
Total Blackout | 3 hours ago |
|
Cambridge
|
Internet | 3 hours ago |
|
Waterloo
|
Phone | 5 hours ago |
|
Cambridge
|
Internet | 16 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?
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Richard M. (@Richard_Miles68) reported from Cambridge, Ontario@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
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Jenn Metzger (@jennmet9) reported from Woolwich, Ontario@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario@Rogers no tv for last half hour! Is ignite down? All channels
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Loren Padelford (@LorenPadelford) reported from Kitchener, OntarioHey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Wesley Crawford (@Hipfan4ever) reported from Cambridge, OntarioB BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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S.Coghlin (@scoghlin) reported from Kitchener, OntarioHi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario@Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.
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Reg Martin (@reg_martin) reported from Waterloo, Ontario@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Meaghan M (@m4middle) reported from Lakeshore Village, Ontario@RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?
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EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario@rogers no home internet service in Waterloo
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PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, OntarioHey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Cristina Hinojosa (@chinojosa09) reported@RogersHelps Is there an internet outage in the K2L 5E1 area? My connection is completely down and phone wait times are over 40 minutes. Please advise
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I am Canadian, eh! 🇨🇦🏴🇬🇧 (@trish_proulx) reported@RogersHelps I am a new customer. The QR code I received didn’t connect properly. My account from my previous carrier is disconnected so I can’t make or receive calls or texts. The salesman who set up my account with my nickname and not Patricia (my legal first name. /1
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Tarik K (@race207_1) reported@Notatrainer @ShiDavidi I don't know why @Rogers signed Ross Atkins and Mark Shapiro it makes no sense because they're terrible at the job
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Ubique (@RamEcoD) reported@RogersHelps your cellular network is down in Gunter Ontario. You make it IMPOSSIBLE to report it. Everyone I’ve asked on the lake has the same problem. Your network tracking page says there are no issues.
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Darrel Norris (@NorrisDarrel) reported@RogersHelps We have been without internet for 5 hours now. You say there is no outage in my area. I've tried turning my router off and on again. Can you help?
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Mrs. Repinerator (@Repinerator) reported@RogersHelps Cell/LTE in my area has been down for 18+ hours since the storm. When is the tower going to be fixed? With the amt we pay in services this should be no longer than a few hours to have it fixed.
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LordMassicotte (@LordMassicotte) reported@RogersHelps The outage map isn't accurate. The problem wasnt my phone. But your network and it was showing no problem.
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ひSooSuaveひ (@BrizzySK) reported@Rogers fix your network ASAP ! this is unacceptable first you guys had an outage now this is the 2nd time people have go thru this unfortunately.
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Lil Whip (@LILWHIPMUSIC) reported@Rogers you need to upgrade your upload speed. telus can go up 10GB Up And Down and you can only do 200MB up like you seriously need to make your upload speed faster. i chose rogers because its more reliable than telus.
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Rob (@screws1974) reported@RogersHelps we have no service in Aurora. Is this due to a downed line from the storm? Site only says Eta is 7pm. I have branches fall on my rogers line into a house. The line still seems connected. I removed the branches from the line