Rogers Outage in Kitchener, Regional Municipality of Waterloo, Ontario

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

 Problems detected at Rogers

Rogers problems in the last 24 hours in Kitchener, Ontario

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario

November 18: Problems at Rogers

Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(66.39%)
TV
(12.27%)
Wi-fi
(7.54%)
E-mail
(4.79%)
Total Blackout
(4.69%)
Phone
(4.32%)

Rogers Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent outage reports and issues originated from Kitchener, Waterloo, Cambridge, Baden, New Hamburg and Woolwich.

Kitchener Internet
Kitchener Internet
Waterloo TV
Kitchener Internet
Kitchener TV
Cambridge TV

Rogers in Kitchener, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:
  • kevin_maltby Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • CanadianMakerpr Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • Toyotasrgr8cars M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • dave_macadian Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • reg_martin Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • AndyCWood Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • Hipfan4ever Wesley Crawford (@Hipfan4ever) reported from Cambridge, Ontario

    B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.

  • AidenPurcell Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.

  • SallySarachman Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario

    @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

  • ishansa Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • kaylacforget_ KaylaChristina (@kaylacforget_) reported from Kitchener, Ontario

    For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃

  • H00PZILLA Troy McClure (@H00PZILLA) reported from Cambridge, Ontario

    @RogersHelps my internet has been down for an hour, rebooted router twice and no luck

  • kevinpauls Kevin Pauls™ (@kevinpauls) reported from Wilmot Centre, Ontario

    @RogersBiz I have had 3 chats with your online people. All issues were looked after well and I was very happy - however, I requested a transcript for all 3 chats as I closed the chat-window - all 3 did not get emailed and the chat window closed...this is not acceptable. Pls Fix

  • SchieckKaren Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    New Year not starting out great. @RogersHelps Nextbox has no time or anything. Tv not working. Is this telling me to switch to something else. Like cheaper

  • rolfg2 Rolf (@rolfg2) reported from Cambridge, Ontario

    Wow, @rogershelps you guys went down without a fight. I call in regarding my dated internet service and you can't come close to matching pricing of @VMediaTV or @TekSavvyBuzz. Had no choice but to cancel.

  • KechTech Darryl Kechnie (@KechTech) reported from Kitchener, Ontario

    @CdnChamberofCom the practice of telco’s like @Bell & @Rogers charging us to become their customer through the charging of “setup fees” is pernicious and absurd. This practice seems to be spreading into the utilities market, essentially becoming an acceptable fleecing culture.

  • IanEwing I Am Ian (@IanEwing) reported from Waterloo, Ontario

    @joe_popma @RogersHelps @Rogers Joe, just bail on them. This is a systematic issue, not a specific rep. I’ve jumped to @TekSavvyCSR. Same lines, same service, better price, way better customer service.

  • zachanthems Zach (@zachanthems) reported from Kitchener, Ontario

    @RogersHelps Lots of issues with Ignite tv 4K channels lately.. freezing and lagging.. Kinda disappointing

  • brianbazely Brian Bazely (@brianbazely) reported from Kitchener, Ontario

    After 2 years of pain and overcharging THOUSANDS of $$ #rogers #ombudsman finally paid us back but then Rogers cut off 2 of our businesses service today BRUTAL @RogersBiz @Rogers @rogers #service #crtc impacting our small business

  • shawns57garage Shawn Gay (@shawns57garage) reported from Cambridge, Ontario

    **** @Bell_Support and @RogersHelps They both suck ! Gonna have to program the box 📦 cause I only need a few channels they never seem to have for $100 + / month

  • lilkotts Erin Kotlar (@lilkotts) reported from Kitchener, Ontario

    Never in my life have I had such horrendous customer service in my f***ing life as I did tonight 🤬 Looking for a new internet provider.. So peeved @Rogers @RogersHelps

  • BigJGonzalez Gonzalez (@BigJGonzalez) reported from Waterloo, Ontario

    @Rogers you're trash. Your internet sucks

  • ChrisArnold33 Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    Have had @Rogers #Ignite for almost two months. Has yet to work consistently for more than a week. Three tech visits, one outside maintenance visit, and here we are with another night of glitchy internet and tv. A premium price for an inconsistent service. @RogersHelps

  • armedwithjello Alison Gothard-Huang (@armedwithjello) reported from Kitchener, Ontario

    @OWRandom1 @RogersHelps It is an outage of the Rogers network, and is beyond the control of Teksavvy. Yell at Rogers for any lack of service!

  • tutogomez1 Germán A. Gómez-Ríos (@tutogomez1) reported from Waterloo, Ontario

    @RogersHelps Guys, 24h is reasonable time to fix a service. 72h is a lot of time. Thank God it is internet malfunctioning and not a gas/oil leak. #Rogerspleasehiremorepeople @Rogers @RogersHelps

  • tutogomez1 Germán A. Gómez-Ríos (@tutogomez1) reported from Waterloo, Ontario

    @RogersHelps The key factor here is not the willingness to help, but when are you helping... given the 48h notice for repairs it seems you guys have more customers than you can actually handle... *** BTW: customer service has been great (nothing personal). @Rogers should hire more people!

  • maxschirm Maximilien Schirm (@maxschirm) reported from Waterloo, Ontario

    @RogersHelps I reset the modem again and it is working now. It was both wired and wifi (own router), but the router is not the issue.

  • maxschirm Maximilien Schirm (@maxschirm) reported from Waterloo, Ontario

    I am absolutely sick of my @Rogers internet going down. It seems to happen at least once a month. Time to switch? @Bell what do you have to offer?

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @Rogers 4K has been out for a while now but besides sports and the movie network no other content. What is up with that?

  • SteveJessome Steve Jessome ??? (@SteveJessome) reported from Cambridge, Ontario

    @Rogers when are you addressing this internet problem?

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps anyone else’s internet down?

  • miljagillespie Milja Gillespie (@miljagillespie) reported from Cambridge, Ontario

    @RogersHelps internet down in south Cambridge. Is there an outage?

  • Trina_Stewart Trina Stewart (@Trina_Stewart) reported from Cambridge, Ontario

    Why in the world would @RogersHelps keep data going on a cell phone when it gets over a certain amount. The call centre phone call I just heard was mind blowing. So rude. No compassion. Not even my account but I am floored!!!

  • karynhynes Karyn Hynes (@karynhynes) reported from Kitchener, Ontario

    @megannvella @Rogers You can defs leave but basically every carrier is just as crazy and probably won’t compare to what you’re on. Call Rogers and select the option to cancel.. it’ll bring you to loyalty and see if they can do anything!!

  • karynhynes Karyn Hynes (@karynhynes) reported from Kitchener, Ontario

    @megannvella @Rogers Sorry the 10gb or 30gb option cause they no longer offer a 20gb. But again loyalty can help you with that my dude.

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Kitchener, Ontario

    @rogers what’s going on with my “high speed” internet service? I’ve already had a technician here - soooo frustrating. I guess the kids and I really don’t need to watch Jumangi

  • maxschirm Maximilien Schirm (@maxschirm) reported from Waterloo, Ontario

    @RogersHelps Rebooting the modem seems to have resolved the issue.

  • maxschirm Maximilien Schirm (@maxschirm) reported from Waterloo, Ontario

    @RogersHelps any cable internet issues in the Waterloo area? Getting a bit sick of service inconsistencies.

  • veeniemacg vanessa macgregor (@veeniemacg) reported from Cambridge, Ontario

    Dear @Rogers @RogersHelps do you understand what harassment is? I was never a client of yours, my number was transferred to another carrier...it is illegal for your team to continue contacting me, especially since I’ve requested they stop. I’ve received 3 calls today

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Your service is absolute garbage. Spontaneously my remote all of a sudden doesn't work. There goes my weekend. Can't even change the channel. Time to call @Bell. Nowhere to go but up.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:
  • NickiMickeyB Nicole Birch (@NickiMickeyB) reported

    @RogersHelps internet down in Brampton since 07:30 (possibly earlier) We did the unplug and plug back in, still not resolved. Please advise!

  • openpowergreg Greg Lee (@openpowergreg) reported

    Hey @RogersHelps - there was a very brief (like less than 1 sec) power blip in the southeast corner of Markham this morning around 8:30am - Rogers home services have been down ever since.

  • readmymonotony Monotonous Mo (@readmymonotony) reported

    @RogersHelps cable and interned out in L5E area. I have a Toddler. Please help.

  • impraveen_92 PRAVEEN KUMAR (@impraveen_92) reported

    @Rogers I have made extra payment than my actual bill . Please help

  • YardDogg83 YardDogg (Kevin) (@YardDogg83) reported

    @WeAreCanProud Shouldn't have apologized cuz Ron didnt do anything wrong. Don shouldn't apologized cuz he didnt say anything that bad. @Rogers @Sportsnet made a knee jerk reaction to avoid backlash on @hockeynight. They're just ****** for the advertising dollar.

  • YardDogg83 YardDogg (Kevin) (@YardDogg83) reported

    Shouldn't have apologized cuz Ron didnt do anything wrong. Don shouldn't apologized cuz he didnt say anything that bad. @Rogers @Sportsnet made a knee jerk reaction to avoid backlash on @hockeynight. They're just ****** for the advertising dollar.

  • SpblR3dWingsFan 𝓢𝓹𝓪𝓻𝓽𝓪𝓷𝓑𝓵𝓸𝓸𝓭𝓮𝓭𝓡𝓮𝓭𝓦𝓲𝓷𝓰𝓼𝓕𝓪𝓷 (@SpblR3dWingsFan) reported

    @RogersHelps is there an outage in scarbrough just want to know

  • stuhunter stu/art (@stuhunter) reported

    In all articles @Rogers blames the CRTC rules that demand ease for customers to port their number to a different network but somehow the other networks seem to be preventing such scams MUCH more efficiently. I found 3 examples just this week (including me) all from Rogers.

  • stuhunter stu/art (@stuhunter) reported

    I have found around 40 examples online of the fraud @Rogers allowed against me. In every single case, Rogers was the carrier who gave up control of the victims phone number to the “bad guys”. Every one. Most seem to move the number to Bell and then leads to the theft or extortion

  • NotMendimHoruni dim (@NotMendimHoruni) reported

    My wifi down, I’m juss tryna watch phineas and ferb dog @RogersHelps fix ya shit man