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Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

Why is my Rogers service not working?

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The latest reports from users having issues in Kitchener come from postal codes N2H , N2E , N2A , N2B , N2C , N2P and N2N .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, Ayr, St. Jacobs, and Baden.

CityProblem TypeReport Time
Kitchener Internet 1 day ago
Waterloo E-mail 1 day ago
Kitchener Internet 2 days ago
Kitchener Internet 3 days ago
Kitchener Internet 4 days ago
Kitchener Wi-fi 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • GregnKW
    Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • Checkguy2000
    Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    @Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • Richard_Miles68
    Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • wdelves
    Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

  • Douges60
    Douges (@Douges60) reported from Cambridge, Ontario

    @Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • justindevans
    Justin Evans (@justindevans) reported

    Well @Rogers it's been a slice, after nearly 2 decades as a customer it's nice to know that @TELUS apparently values my business more...I'll be cancelling and switching my mobility over asap.

  • Elizabe59011225
    pumpinpie (@Elizabe59011225) reported

    @RogersHelps Rogers cancelled the service call today and now pretends they will send someone tomorrow. 4 days with no cable. You couldn't care less what I'm going through dealing with such horrendous treatment. You treat me like a piece of garbage.

  • unknown2001111
    _____ (@unknown2001111) reported

    @RogersHelps Please answer my dm i have been trying to get ahold of someone for the past hour. Your service is not the greatest right now.

  • 34ChrissyD
    Chrissy D (@34ChrissyD) reported

    @RogersHelps is there a an Ignite TV service problem in Toronto area? Getting an error XRE03090 I was on hold for over 2hrs only to find out I was transferred to the wrong dept! I have turned on/off my equipment twice and still have a black screen and the same error. Help!

  • cbradley2928
    Christopher Bradley (@cbradley2928) reported

    Nice customer service @Rogers, wife was on hold over 2 hours, finally had to hang up. Just garbage treatment for customers that have been with you for over 10 years.

  • alanbeemer
    B33M3R (@alanbeemer) reported

    Did you know that @RogersHelps owns fifty five radio stations across the country? Don't feel bad if you didn't know. I don't think they do either. Their hold music library consists of three songs.

  • GailMHirst
    Gail Hirst (@GailMHirst) reported

    @Rogers on phone for over an hour holding, tech support & cstmr service....deep into sorting new services & the rep loses connection.... Since I have my home & cell phones with you, why wouldn’t the rep call me back rather than me having to start over? That would be true service.

  • britishkriss
    Kristoffer Harris (@britishkriss) reported

    @RogersHelps Maybe provide your customers with some insight when they are going to show up, treat your clients with respect and proper communication

  • calsoyTO
    Cal Fong (@calsoyTO) reported

    @RogersHelps do you have another outage in newmarket? I'm having intermittent connectivity issues again, just like yesterday

  • annatoth_jd
    Anna Toth (@annatoth_jd) reported

    @RogersHelps We were never assigned a move concierge 😞 but I’ve had all the chat transcripts emailed to me, so I have a pretty complete record of all the conversations I’ve had with reps