Rogers

Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2E, N2N, N2G, N2B and N2M.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/21/2026 05:10

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Waterloo, Ayr, St. Jacobs and Baden.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener Internet
CanadaWaterloo Total Blackout
CanadaCambridge Total Blackout
CanadaCambridge TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • jennmet9 Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • SchieckKaren Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • WesGallant wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • diva701 Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SmellMyTomato SmellySmells (@SmellMyTomato) reported

    @Canucks @Rogers are we the worst 5 on 5 team in the league?

  • BigGame81375698 BigGameJames (@BigGame81375698) reported

    @RogersHelps Yah - it’s sad that I have had ignite for 1.5 years and it has been terrible since ... #rogerssucks ... you aren’t he 20th person apologizing but doing nothing to fixing it!! Ridiculous

  • Me3kAndroid Me3kAndro (@Me3kAndroid) reported

    @RogersHelps this is bull .. 2 hours on hold to cancel account and get disconnected. 2 hours online chat still 6 in queue .. do I need to contact lawyers to get account canceled.

  • cheekster18 Whisker Biscuit🌪 (@cheekster18) reported

    My internet on my new phone doesn't work unless i have wifi. Nor can i receive or send phonecalls or text messages and i'm too tech-challenged to figure it out. Wait time onhold is w hours. @Rogers

  • EdgarRu13019250 Edgar Ruiz (@EdgarRu13019250) reported

    @RogersHelps hey guys, I have a contract with you where you were supposed to charge me 90 cad per month and I received my first bill for 200 CAD, I called and wait in the chat but nobody answers, can you help me? Thanks!

  • TotallyAFlareon TotallyAFlareon (@TotallyAFlareon) reported

    @RogersHelps so just wondering why the network keeps on going in and out,currently on hold, is there an outage in my area? Or is it just your network being ****** as it has been for the last four days, and the fact that it'll take four days for us to get a tech is a joke.

  • 57thSt_Incident Patrick Michael (@57thSt_Incident) reported

    Hey @Rogers . This is the best that you can do for an analyst for the late game on @hockeynight ? This is absolutely awful. We deserve better. Jim Hughson would be better off working alone tonight. #hnic

  • 0000001cyzl arctarus917 (@0000001cyzl) reported

    @AlainPBeaudoin @RogersBiz aight retard

  • McguirePetrov Petrov McGuire (@McguirePetrov) reported

    @Canucks @Rogers Loui absolutely shutting down McDavid

  • socklesshal allan powell (@socklesshal) reported

    @draytonvanas @Canucks @Rogers Yes, they had a garbage 1st period. Bringing up the Oilers travelling is completely irrelevant in my opinion.