Rogers Outage in Kitchener, Regional Municipality of Waterloo, Ontario

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Rogers problems in the last 24 hours in Kitchener, Ontario

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet 77.94% Internet
  • TV 7.97% TV
  • Wi-fi 5.55% Wi-fi
  • Total Blackout 3.27% Total Blackout
  • E-mail 2.83% E-mail
  • Phone 2.42% Phone

Rogers Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent outage reports and issues originated from Cambridge, Kitchener, Waterloo, Baden and Woolwich.

Cambridge Internet
Kitchener Internet
Kitchener Internet
Kitchener Internet
Kitchener Internet
Cambridge TV

Rogers in Kitchener, Ontario Comments

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:
  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • jennmet9 Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • WesGallant wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • SchieckKaren Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • diva701 Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • kevin_maltby Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • CanadianMakerpr Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • Toyotasrgr8cars M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • dave_macadian Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • reg_martin Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • AndyCWood Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • Hipfan4ever Wesley Crawford (@Hipfan4ever) reported from Cambridge, Ontario

    B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.

  • AidenPurcell Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.

  • SallySarachman Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario

    @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

  • ishansa Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • kaylacforget_ KaylaChristina (@kaylacforget_) reported from Kitchener, Ontario

    For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃

  • H00PZILLA Troy McClure (@H00PZILLA) reported from Cambridge, Ontario

    @RogersHelps my internet has been down for an hour, rebooted router twice and no luck

  • kevinpauls Kevin Pauls™ (@kevinpauls) reported from Wilmot Centre, Ontario

    @RogersBiz I have had 3 chats with your online people. All issues were looked after well and I was very happy - however, I requested a transcript for all 3 chats as I closed the chat-window - all 3 did not get emailed and the chat window closed...this is not acceptable. Pls Fix

  • SchieckKaren Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    New Year not starting out great. @RogersHelps Nextbox has no time or anything. Tv not working. Is this telling me to switch to something else. Like cheaper

  • rolfg2 Rolf (@rolfg2) reported from Cambridge, Ontario

    Wow, @rogershelps you guys went down without a fight. I call in regarding my dated internet service and you can't come close to matching pricing of @VMediaTV or @TekSavvyBuzz. Had no choice but to cancel.

  • KechTech Darryl Kechnie (@KechTech) reported from Kitchener, Ontario

    @CdnChamberofCom the practice of telco’s like @Bell & @Rogers charging us to become their customer through the charging of “setup fees” is pernicious and absurd. This practice seems to be spreading into the utilities market, essentially becoming an acceptable fleecing culture.

  • IanEwing I Am Ian (@IanEwing) reported from Waterloo, Ontario

    @joe_popma @RogersHelps @Rogers Joe, just bail on them. This is a systematic issue, not a specific rep. I’ve jumped to @TekSavvyCSR. Same lines, same service, better price, way better customer service.

  • zachanthems Zach (@zachanthems) reported from Kitchener, Ontario

    @RogersHelps Lots of issues with Ignite tv 4K channels lately.. freezing and lagging.. Kinda disappointing

  • brianbazely Brian Bazely (@brianbazely) reported from Kitchener, Ontario

    After 2 years of pain and overcharging THOUSANDS of $$ #rogers #ombudsman finally paid us back but then Rogers cut off 2 of our businesses service today BRUTAL @RogersBiz @Rogers @rogers #service #crtc impacting our small business

  • shawns57garage Shawn Gay (@shawns57garage) reported from Cambridge, Ontario

    **** @Bell_Support and @RogersHelps They both suck ! Gonna have to program the box 📦 cause I only need a few channels they never seem to have for $100 + / month

  • lilkotts Erin Kotlar (@lilkotts) reported from Kitchener, Ontario

    Never in my life have I had such horrendous customer service in my f***ing life as I did tonight 🤬 Looking for a new internet provider.. So peeved @Rogers @RogersHelps

  • BigJGonzalez Gonzalez (@BigJGonzalez) reported from Waterloo, Ontario

    @Rogers you're trash. Your internet sucks

  • ChrisArnold33 Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    Have had @Rogers #Ignite for almost two months. Has yet to work consistently for more than a week. Three tech visits, one outside maintenance visit, and here we are with another night of glitchy internet and tv. A premium price for an inconsistent service. @RogersHelps

  • armedwithjello Alison Gothard-Huang (@armedwithjello) reported from Kitchener, Ontario

    @OWRandom1 @RogersHelps It is an outage of the Rogers network, and is beyond the control of Teksavvy. Yell at Rogers for any lack of service!

  • tutogomez1 Germán A. Gómez-Ríos (@tutogomez1) reported from Waterloo, Ontario

    @RogersHelps Guys, 24h is reasonable time to fix a service. 72h is a lot of time. Thank God it is internet malfunctioning and not a gas/oil leak. #Rogerspleasehiremorepeople @Rogers @RogersHelps

  • tutogomez1 Germán A. Gómez-Ríos (@tutogomez1) reported from Waterloo, Ontario

    @RogersHelps The key factor here is not the willingness to help, but when are you helping... given the 48h notice for repairs it seems you guys have more customers than you can actually handle... *** BTW: customer service has been great (nothing personal). @Rogers should hire more people!

  • maxschirm Maximilien Schirm (@maxschirm) reported from Waterloo, Ontario

    @RogersHelps I reset the modem again and it is working now. It was both wired and wifi (own router), but the router is not the issue.

  • maxschirm Maximilien Schirm (@maxschirm) reported from Waterloo, Ontario

    I am absolutely sick of my @Rogers internet going down. It seems to happen at least once a month. Time to switch? @Bell what do you have to offer?

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @Rogers 4K has been out for a while now but besides sports and the movie network no other content. What is up with that?

  • SteveJessome Steve Jessome ??? (@SteveJessome) reported from Cambridge, Ontario

    @Rogers when are you addressing this internet problem?

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps anyone else’s internet down?

  • miljagillespie Milja Gillespie (@miljagillespie) reported from Cambridge, Ontario

    @RogersHelps internet down in south Cambridge. Is there an outage?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:
  • Konman8 Paul Konikoff (@Konman8) reported

    @Rogers Tried to self install ignite. Techs were rude. Bad experience.

  • marylougeorge2 Mary Lou George (@marylougeorge2) reported

    @Rogers Rogers is despicable. Worst utterly greedy company out there. Numerous daily calls over a bill charged to me after I cancelled my service and returned equipment. This during a global pandemic. Gotta grift the cash. Shame on you.

  • PatricNova Pat Novak (@PatricNova) reported

    @RogersHelps I've been having very slow internet this week, especially with my upload speed, which should be 30 mbps, yet I'm only getting 5.22 right now. Not the type of service I'm paying money for.

  • WhiteCabana Jordana (@WhiteCabana) reported

    Please @RogersHelps get him a better connection. Our Zoom meetup tonight was a failure bc of his connection! Awful! Painful in fact for the rest of the people on the call. Please get this sorted out ASAP ! @bikemitton

  • TeganPaisley Tegan Watson (@TeganPaisley) reported

    Hi @RogersHelps ! Our internet, cable and home phone package (which we’ve had for two years) bill came in this month at more than double the price with no explanation as to why. We haven’t done anything different. We have been calling help lines but no answer.

  • RobertRabi3 Robert Rabi (@RobertRabi3) reported

    @RogersHelps Big problem with internet connection last 2 day

  • watty17 ⚾️Watty⚾️ (@watty17) reported

    @RogersHelps Any other advise because mine has been terrible lately

  • Bhavik_1234 Bhav Cool Guy (@Bhavik_1234) reported

    @Rogers can u guys PLEASE FIX the internet. ITS SOOOOO SLOW

  • danieldugas Daniel H. Dugas (@danieldugas) reported

    I never thought I would be saying this, but I am pretty impressed with the way @Rogers is handling things.

  • danieldugas Daniel H. Dugas (@danieldugas) reported

    I never thought I would be saying this, but I am pretty impressed with the way @Rogers is handling things out.