Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Kitchener come from postal codes N2E, N2N, N2G, N2B and N2M.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, Ayr, St. Jacobs and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Waterloo |
Total Blackout | |
| Cambridge |
Total Blackout | |
| Cambridge |
TV | |
| Cambridge |
Internet | |
| Kitchener |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Douges
(@Douges60) reported
from
Cambridge, Ontario
@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me
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Joshua Broderick
(@JoshBroderick17) reported
from
Kitchener, Ontario
Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
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rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
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Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.
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Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
@Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
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Greg Cook 🇨🇦
(@GregnKW) reported
from
Kitchener, Ontario
@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
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T⚽️NY 🇨🇦🇵🇹
(@SenhorSLBenfica) reported
from
Cambridge, Ontario
Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?
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Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell
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T⚽️NY 🇨🇦🇵🇹
(@SenhorSLBenfica) reported
from
Cambridge, Ontario
@thekneeguy @RogersHelps The miracle solution has failed.
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Gavy
(@GurpartapSS) reported
from
Kitchener, Ontario
@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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Jenny Brooks
(@MsBrooksWRDSB) reported
from
Kitchener, Ontario
Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sharaminator
(@Sharaminator) reported
@AskPayPal Canadian customer here and reporting that MFA codes for my PayPal login attempts are NOT coming in. Is this related to the @Rogers service outage in Canada?
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RideTheWave.....
(@Samanth88559424) reported
@Rogers @Fidomobile since yesterday I'm getting internet blackout once every 20 mins...sometimes lasting up to an hour + at times. Fido I'm using way more of my data than I would like. What's happening? When will this be fixed?
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doodle 🙃
(@doodle_51) reported
@RogersHelps Still down Victoria bc
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Yvon Leclerc
(@yvonleclerc) reported
I came back home and found my @Rogers router back to factory reset!!!! What a mess @rogers sending a remote reset operation over the network. Now imagine the less tech savvy users they are still out I am sure.
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Lochiel🤘🏻
(@WCGamez) reported
Not an @Rogers customer (ditched mobile srvc 14 years ago, crap in BC) but all that went sideways the other day has sure brought forth and rightfully so, the conversation about deregulation and allowing others in. The @CRTCeng is complicit with these companies. #rogersoutage
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Michael Brent
(@Michael_Brent55) reported
@CheriDiNovo @Rogers In fairness, it could have happened to any carrier. But if someone wanted to ensure 911 access they can’t rely on cell only service and need to have a landline to mitigate the risk. But many (including me) don’t want a landline.
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Shari Lava
(@sharilava) reported
@RogersHelps Here's what happens when your social listening bot is tuned more for damage control than customer service and advocacy.
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Mino
(@Mino35607810) reported
@CFHarrisNet @RogersHelps Business is business, and when we do business we can't work with approximations, we need stability andconstantly deliver.
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Jasmine Mangalaseril
(@cardamomaddict) reported
Reading posts by friends who still don't have their Rogers Internet. Recalling the @rogershelps CSR who said, as a client, I have no right to Internet service from them, & later their CSR who said "you'll be back" when I cancelled cable & switched to an Internet reseller.
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Nathaniel J. Lawrence
(@nathanieljlaw) reported
@Rogers When are you going to get this outage fixed?! It's been 3 days man. My area still has no service, internet, cable or wifi. I hope you're going to owe your clients back something cause of this outage.