Rogers

Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2H, N2R, N2A, N2M, N2P, N2E, N2G and N2N.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 02/10/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Baden and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Internet
CanadaCambridge Wi-fi
CanadaCambridge TV
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • daevmc rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps can you confirm the problem with internet at N1R?

  • Richard_Miles68 Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?

  • krinal Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • craiger_c Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • daevmc rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps Internet is down 8n Cambridge N1R area

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    I'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet

  • SenhorSLBenfica T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?

  • daevmc rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome

  • gurjitkular01 Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario

    @Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .

  • canadaimmigrate Amir Ismail & Associates (AIA) (@canadaimmigrate) reported from Cambridge, Ontario

    Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers

  • MsBrooksWRDSB Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • Douges60 Douges (@Douges60) reported from Cambridge, Ontario

    @Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me

  • Jenn_Passy Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario

    @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

  • pisceanpaul Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • LevisBecker Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • Richard_Miles68 Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    @inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!

  • GurpartapSS Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • thiagoneres Thiago Neres (@thiagoneres) reported from Kitchener, Ontario

    @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

  • SenhorSLBenfica T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    @thekneeguy @RogersHelps The miracle solution has failed.

  • JoshBroderick17 Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • boredof_bs heather (@boredof_bs) reported

    @Rogers @BeardedKitty He means never. We’re small potatoes in their minds

  • Oldsoultee 🌱🌿•• Kyle Lowry Stan Account. (@Oldsoultee) reported

    @RogersHelps If there’s an outage in Etobicoke, make it be known. There’s no reason why my internet and tv been cutting in and out from 8 am this morning. Clear my bill.

  • liveye88 Liveye (@liveye88) reported

    @RogersHelps Hi, I sent you a DM for the same issue. Have not received a response

  • Mygtalawyers law@mygtalawyers.ca (@Mygtalawyers) reported

    @rogers I am completely dissatisfied with Brightstar device protection plan and I will be filing a claim against Rogers and Brightstar given the lack of response to rectify my issue. As a long-standing customer I am disgusted to be treated in this manner.

  • TheFundView Dan (@TheFundView) reported

    @RogersHelps you suck.... Nobody should have to wait 2.5 min just to get out main menus and then to be told there is a 27 min wait to talk to someone? I'm gonna ignite this crappy ignite service for reel and watch it burn...

  • geenance Geenance (@geenance) reported

    @Rogers I just got of the phone with management support (IT). They had nothing to offer. They didn't care that Rogers has ruined our relationship with our neighbours. Told us no one should have said we'd have it fixed by mid-June (but Rogers told us end of May; then mid-June). Blamed us.

  • geenance Geenance (@geenance) reported

    @Rogers What a load of crap. You are riding the coattails of Pride. They deserve better than this.

  • KateTrinnell Kate (@KateTrinnell) reported

    @RogersHelps hi, service has been totally out (wifi, cable) for the entire morning until now? Ridiculous that this keeps happening when we pay 200$ a month for service? Working from home is difficult with no Internet

  • yosnowisthatyou snow (@yosnowisthatyou) reported

    @RogersHelps Internet connection issues in my area. is there an outage or something?

  • Oldsoultee 🌱🌿•• Kyle Lowry Stan Account. (@Oldsoultee) reported

    @RogersHelps Your internet has been cutting in and out all day. People have to work from home. I’ve called twice and no one is able to give me answers. Why should I pay my bill this month, huh? Your service has been horrible since switching to ignite. Bring back the old box.