Rogers outages and service status in Kitchener, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 3, 11:04 PM EDT.
- Internet (58%)
- TV (17%)
- Total Blackout (13%)
- Phone (8%)
- E-mail (4%)
The latest reports from users having issues in Kitchener come from postal codes N2N , N2M , N2E , N2A and N2H .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Total Blackout | 1 day ago |
|
Cambridge
|
Total Blackout | 1 day ago |
|
Cambridge
|
Total Blackout | 1 day ago |
|
Cambridge
|
Internet | 1 day ago |
|
Waterloo
|
Phone | 1 day ago |
|
Cambridge
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Joshua Broderick (@JoshBroderick17) reported from Kitchener, OntarioThanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
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PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, OntarioHey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario@adventuresmissa Would like f @Rogers wasn’t down. ALL DAY
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Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario@RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.
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EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario@rogers no home internet service in Waterloo
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Michelle Radman (@mishyme) reported from Kitchener, OntarioOh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Craig Campbell (@craiger_c) reported from Waterloo, Ontario@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
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S.Coghlin (@scoghlin) reported from Kitchener, OntarioHi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioIt is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell
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Andy Wood (@AndyCWood) reported from Waterloo, Ontario@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
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Amir Ismail & Associates (AIA) (@canadaimmigrate) reported from Cambridge, OntarioRogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioA huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Dan Gibson (@DGibs) reported from Cambridge, Ontario@RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.
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Elaine (@Laineygirl) reported from Woolwich, Ontario@babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Z (@zohrasool) reported@RogersHelps I don’t know. I saw there were service interruptions in my area yesterday. How do I get compensation for lost services when I needed it the most?
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Harish Narayanan (@Harishanimagus) reported@RogersHelps My wifi has been down since yesterday. Unable to connect on a call despite being on hold for more than 60 minutes, chat queues take forever, and no response to support tickets. I need this fixed asap. Can someone respond here?
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I am Canadian, eh! 🇨🇦🏴🇬🇧 (@trish_proulx) reported@RogersHelps I am a new customer. The QR code I received didn’t connect properly. My account from my previous carrier is disconnected so I can’t make or receive calls or texts. The salesman who set up my account with my nickname and not Patricia (my legal first name. /1
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Ice Xiao (@icyyicee) reportedHey @Rogers, it's hard to say goodbye. Literally. I cancelled my internet service with you, and was told to bring my old modem to a Rogers store to return. Then I was told by the Rogers store to call you and get a shipping label. Then I called..
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sarah (@dawnthehorizon) reported@Rogers @RogersHelps very tired of losing service in my own home and it being in SOS. I’ve never had this issue until I upgraded my phone to one that has 5G. Your customer service is also almost impossible to ever reach to talk to someone about this issue.
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Lynn Without an E (@Moon_River05) reported@RogersHelps I would like a cell phone carrier to never have so many phone calls that they have an automated message saying We are too busy, Call back Another Time. I pay handsomely for your services that customer service should come to my house. Forget it. I've lost faith in Rogers
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ghostwolfman (@ghostwolfman) reported@RogersHelps Yes I have , the lines were cut , pitiful service
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Tarik K (@race207_1) reported@Notatrainer @ShiDavidi I don't know why @Rogers signed Ross Atkins and Mark Shapiro it makes no sense because they're terrible at the job
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Nikhil s (@sethni20) reported@Rogers I'm extremely disappointed. I tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect?I want to cancel all of the services immediately. Please contact me here
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Todd Bealor (@ToddBealor) reported@RogersHelps The technical support that I spoke with provided no support whatsoever. I performed a factory reset on my own to no avail. I was hoping support would be able to remote into the router and perform a more detailed diagnostic analysis.