Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2M, N2A, N2E, N2C, N2R, N2H and N2B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, Breslau and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Kitchener |
Internet | |
| Kitchener |
Total Blackout | |
| Cambridge |
Internet | |
| Kitchener |
TV | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Ishan Abeywardena
(@ishansa) reported
from
Kitchener, Ontario
@RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.
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Dave MacKay
(@dave_macadian) reported
from
Cambridge, Ontario
8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Sally Sarachman
(@SallySarachman) reported
from
Kitchener, Ontario
@Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.
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KaylaChristina
(@kaylacforget_) reported
from
Kitchener, Ontario
For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃
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M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Fidget
(@FidgetSS) reported
from
Cambridge, Ontario
Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.
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Andy Wood
(@AndyCWood) reported
from
Waterloo, Ontario
@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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Reg Martin
(@reg_martin) reported
from
Waterloo, Ontario
@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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Aiden Purcell
(@AidenPurcell) reported
from
Waterloo, Ontario
When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd
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Wesley Crawford
(@Hipfan4ever) reported
from
Cambridge, Ontario
B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ms.Mariella
(@mariellahadid) reported
@NickGerz14 @RogersHelps Right. I pay over $170mth. She’s ridiculous… This many hours and they still can’t get it together. Smh i’m definitely rethinking continuing my service with them. This has been financially disruptive for my business. & I highly doubt they will offer any type of compensation
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Simon J
(@Simon818) reported
@PatBouchard @Rogers Still down for me. Probably the worst major outage I've ever seen. Also, great point about 2FA. I like OTP codes because they're generated on-device, so I could use my phone to unlock my Google account even if the phone had no internet at all.
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Jared
(@JaredUtah) reported
Hey @Rogers what is the likelihood that I will have cell/data service today? How am I supposed to run my business when I cannot contact my clients.
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Patricia Bandurka
(@pbandurka) reported
@RogersHelps So, without service for over 8 hours?!? Seriously??? We pay high fees for this? I’m just glad I have a landline and could make some calls today! #RogersFail
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Brent Miller
(@blue_mvuu) reported
@Rogers This network outage is now going on all day. WTF is up? Extremely frustrating way to start the week.
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Rod Francis
(@InRodWeTrustMTL) reported
@robynlisaflynn @Rogers @RogersHelps Right not to mention fido and they have that other super ******, I mean low cost service Chadwick or whatever it's called
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New & Improved Gabs
(@Renaud2point0) reported
@Rogers @aredlight1 FIX MY DATA
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Christine
(@Boeserdays) reported
@KeefLynch @Costello_stats @Rogers Yeah I was just out with a friend who's phone has been down all day. I had to make my phone a hot spot for her to send some messages
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The KarmaFox
(@TheKarmaFox) reported
Update, I stopped at an @Rogers store and was informed that the network is down nation wide. At least when they break it, they really break it.
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Tim
(@Crzy_Canuck) reported
@RogersHelps @JacksonJDuke2 Better be talking compensation with more than 1 customer. Oh and sounds like you're suggesting pro-rated compensation....pretty sure it deserves more than that. Supposed to be working from home, but of course...no phone, so forced to take the risk and work in the office.