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Rogers outages and service status in Kitchener, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Kitchener, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Apr 21, 1:34 PM EDT.
  • 69% Internet (69%)
  • 17% TV (17%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Kitchener come from postal codes N2E , N2H , N2N , N2G , N2A , N2M , N2B and N2C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, and Ayr.

CityProblem TypeReport Time
Kitchener TV 21 hours ago
Cambridge Internet 4 days ago
Cambridge Internet 4 days ago
Cambridge Internet 5 days ago
Kitchener Total Blackout 6 days ago
Waterloo TV 9 days ago

Nearby cities with recent reports

Cambridge

3 recent signals

4 days ago

Community Discussion

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Rogers Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • GregnKW
    Greg Cook πŸ‡¨πŸ‡¦ (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • pixl_frames
    PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • Douges60
    Douges (@Douges60) reported from Cambridge, Ontario

    @Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • GregnKW
    Greg Cook πŸ‡¨πŸ‡¦πŸ΄σ §σ ’σ ³σ £σ ΄σ Ώ (@GregnKW) reported from Alpine Village, Ontario

    I don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    @Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.

  • SallySarachman
    Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario

    @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

  • ishansa
    Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • SamClairmont91
    Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • dantran88
    dantran πŸ‡¨πŸ‡¦ (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • AndyCWood
    Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • Hipfan4ever
    Wesley Crawford (@Hipfan4ever) reported from Cambridge, Ontario

    B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • starbarry
    Charlotte Clarkson (@starbarry) reported

    @RogersHelps is there an issue with the MyRogers (Shaw) app and the MyRogers together with Shaw website? When I try to access either the app or the website nothing loads.

  • MustangShow
    MustangShow (@MustangShow) reported

    @Rogers #Rogers shitbox Internet DOWN AGAIN in #Markham! Enough is enough! #CancelRogers let's get it trending! @ROGERS πŸ–•πŸ–•πŸ–•πŸ–•πŸ–•

  • _TheCaptaincs
    Wut? (@_TheCaptaincs) reported

    @RogersHelps Trying to get Rogers to match the price your competition offers. Your staff sit in a room full of other support staff with no mic dampening so that you can barely hear them over the chorus of other terrible employees. And they barely speak English. -10/100 experience.

  • sharitaylor2020
    Shari Taylor (@sharitaylor2020.bsky.social) (@sharitaylor2020) reported

    @TinaYazdani We will do our best to ensure that @CityNewsTO and @Rogers suffers for this. We support YOU.

  • Bluefieldcheck1
    Bluefieldchecker (@Bluefieldcheck1) reported

    @RogersHelps @KjennerBrian Roger’s is down in Markham again

  • Abhijee14150265
    Abhijeet Haldar πŸ‡¨πŸ‡¦ (@Abhijee14150265) reported

    @Rogers network is really broken in Vancouver or all of MetroVAN As soon as I go to US with Canadian Rogers network everything just gets much better. It's really sad to see it can't be improved for Canadians 1st. BTW this is same for Bell so that's not better either

  • Shreyas87139893
    Shreyas S (@Shreyas87139893) reported

    @Rogers your live chat is equally pathetic. I am always queue number 50 and above. Do I have to wait 2 hours every time to resolve my network issues ? Cant reach an agent. On call since morning, wait times 2 hours already.

  • jassully1
    jassully (@jassully1) reported

    @RogersHelps Spent almost two hours between your chat and call center because I thought that my account had been compromised. Everything seems okay but a lot of damage can be done in two hours. I miss Shaw so much.

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    @RogersHelps "We are currently experiencing longer than usual wait times".... Translation: I'm gonna be on hold for a long *** time. I have better things to be doing than waiting on hold for your service reps. #CRTC

  • SassySaslove
    Mac Miller Forever (@SassySaslove) reported

    @Rogers Billions of dollars spent on this NHL TV contract and the main camera is a having seizure on your Playoffs broadcast. How is the presentation this bad?