Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2M, N2E, N2A, N2B, N2R and N2C.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, Breslau, Baden and New Hamburg.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Wi-fi | |
| Kitchener |
||
| Kitchener |
Total Blackout | |
| Waterloo |
TV | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Canadaview
(@Canadaview1) reported
@Rogers Richmond Hill was up this morning and is out again. What is going on? When can we expect service to resume?
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Percy Nichols - Gaming Expert (CGE) 🎮🥇
(@PercySlayer007) reported
Wow, Rogers really showed everyone how inept they are, congrats guys! I really hope this one hurts. Your greed and incompetence is limitless, I can't imagine how many lives were tragically affected yesterday because of your horrific, garbage company 🤡 @rogers @rogersmediapr
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«||нαℓℓσω Ӄłɬɬყ.~||»
(@xkawaiikitty_x) reported
@Assassin_Tai @TorontoStar @Rogers I'm so sorry this happened to you, sending love your way! As a PSW, it happens so much to my clients & their families. I was with a friend when her dad died, & the bank kept calling, harassing them and I had to take calls for her it got so bad. No sympathy at all from them.
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PainInTheArt
(@PayneInTheArt) reported
@RogersHelps Almost 2pm est. Still no internet service at all. Across the road they are back online.. ???
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werethless12
(@werethless12) reported
@ChrashClips @INTERAC @Rogers So Interac was down due to one provider being down in Canada. Yet I could still send BTC and other crypto as long as I didn't have Rogers internet as crypto does not have centralized contracts with single points of failure. You see how stupid your response makes you look?
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Blake L
(@1Blakelake) reported
@vote4robgill @Rogers lol - $3.80!! What about the self-employed that lost a day of work and also had to run around helping a sick parent who had no access! Let alone people who lost a day of their business due to interac or could not access emergency services!! No - Rogers.
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Annette Long
(@long4_a) reported
@RogersHelps @Rogers What network you tweeting from?!?
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BR_Saiph🇨🇦 | Splash Mocha Houston 11/3 - 11/6
(@BR_Saiph) reported
@deeneecee @AboutRogers @Rogers HereWeGo maps. Offline use and I use it for all travel, no data needed. Never pay to use Rogers/Bell away from home, buy a travelling sim card, or esim card.
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Badmanhola
(@Burnason1) reported
@RogersHelps @Rogers @RogersHelps is the service back online fully now! I have been trying to using my mobile bank but it not working yet.
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Ryan
(@ThatHeckingGuy) reported
@RogersHelps Service is up but incredibly unreliable at the moment. YouTube at 720p is having a hard time loading in.