Rogers outages and service status in Kitchener, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Kitchener, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 21, 2:32 PM EDT.
- Internet (40%)
- TV (30%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (5%)
The latest reports from users having issues in Kitchener come from postal codes N2M , N2H , N2E , N2N , N2P and N2B .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Rogers
Rogers is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
3 hours ago | |
|
Kitchener
|
Internet | 8 hours ago |
|
Kitchener
|
TV | 2 days ago |
|
Waterloo
|
Internet | 3 days ago |
|
Cambridge
|
Internet | 3 days ago |
|
Kitchener
|
Wi-fi | 8 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
-
Amir Ismail & Associates (AIA) (@canadaimmigrate) reported from Cambridge, OntarioRogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers
-
M (@Toyotasrgr8cars) reported from Kitchener, Ontario@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
-
M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
-
Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
-
Loren Padelford (@LorenPadelford) reported from Kitchener, OntarioHey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
-
Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
-
Allan Thompson (@gastropod225061) reported from Kitchener, Ontario@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
-
Allan Thompson (@gastropod225061) reported from Kitchener, OntarioI'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
-
Greg Cook 🇨🇦🏴 (@GregnKW) reported from Alpine Village, OntarioI don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps
-
Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed
-
engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario@bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo
-
Meaghan M (@m4middle) reported from Lakeshore Village, Ontario@RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?
-
Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioClosing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.
-
Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
-
Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
-
Craig Campbell (@craiger_c) reported from Waterloo, Ontario@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
-
Debbie Holland (@DebbieH039) reported from Cambridge, OntarioHey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!
-
Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
-
Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks
-
Debbie Holland (@DebbieH039) reported from Cambridge, OntarioHey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
TRiLL🇨🇦 (@mmaTR1LL) reported@Rogers very accutate statement. Ridiculous prices for a connection that has issues multiple times daily.
-
P.V. (@dynamicdojo1) reported@JustMeJamie64 @Rogers I just did the same with Telus they operate out of El Salvador and the Philippines. The service is fast and they are well trained. One guy had chickens in the background, but i wish they were operating in Canada.
-
shortfinal32 (they/lied) (@shortfinal32) reported@JustMeJamie64 @Rogers Rogers sucks.
-
Dan Anderson (@BitterDan) reported@JustMeJamie64 @CognizantBeing @Rogers Worked for Rogers for years. Their whole play is to charge as much as possible while making service extremely difficult or useless to reach.. means less costs for them. All 3 carriers are corrupt.
-
Don Merrifield Jr. 🇨🇦🇺🇦 (@donmerrifieldjr) reported@JustMeJamie64 @Rogers Rogers customer service is one of the worst.
-
IbbiKB (@IbbiKb) reportedIf you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic
-
Fred Randell (@menewfie) reported@Rogers you have the shittiest customer service I’ve ever experienced- absolute madness :(
-
Trish M (@trishmilley) reported@RogersHelps I've been on the phone almost 2 hours. Your service is absolutely terrible. This is unacceptable! You treat your customers like crap! I was calling with a question, but now I'm waiting on the phone so that I can cancel my service!
-
YOWGuy (@Sundayflyer) reportedCall for assistance. Sorry we have higher call volume and cannot take your call. Click. OK I'll try a chat We will connect you. Wait 75 minutes. Chat terminated. Requested a transcript and sure as heck it was just terminated. @Rogers I have been a customer for 25+ years. Nice
-
Just Bored (@Breakin_Normal) reported@JustMeJamie64 @Rogers I keep getting calls from Roger’s, Telus and bell and most times you can barely hear them from all the background noise. You can tell they are not in Canada so usually I just act like I can’t hear them and hang up. Not like I want to sign up to new service like that.