Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2E, N2A, N2C, N2B, N2M, N2N, N2R and N2H.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Waterloo, Breslau, Baden and New Hamburg.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Cambridge |
Internet | |
| Waterloo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🌺
(@KiranScarboroug) reported
@RogersHelps my bill is wrong. You didnt put any deductions for the power outage you had.
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MegMan
(@Megman17) reported
@BNNBloomberg @Rogers this company is in deep trouble. Buyout and extra expenditures will drain this company of profits.
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AndrewWATP
(@AndrewS3869) reported
@Rogers why did I just get an outage again, this is ridiculous I can't count on this internet connection for anything, wtf , get your business in shape, I'm going back to bell, ya their not perfect either, buy their internet is by far the best
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Rick Walrond
(@RSWalrond) reported
@RogersHelps enough is enough, my ability to work from home is being impacted by this unstable internet! @Bell as soon as your get REAL Fibre to my house, I'm ready to mingle! @TownofWhitby
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Christopher L 🇺🇦BZ!
(@liljenstolpe) reported
@jiangu @atoonk @Rogers In the grand scheme of things, no. Especially if you are critical infrastructure. Ending up on the front page of every newspaper, reputational damage, and spending the next two years getting a ****** exam by every regulator, and a flogging from every legislator - very expensive
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Ramandeep Singh
(@raman12312) reported
@RogersHelps @RogersHelps So the only help you can give me calling the customer care helpline that has no resolution. Last time i called, you guys kept me on hold for 2 hours and canceled my account while I was working. Already gave you my account number.
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Tweeter Maven
(@tweetermaven) reported
@RogersHelps I received my Ignite TV/internet/phone bill on Friday. It’s for the usual full amount. Where’s my 5 day credit for the outage?
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STR
(@kiki7399) reported
@RogersHelps Service came back last night
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Griff
(@NoBoostMcGoof) reported
@RogersHelps your services continue to be terrible, every day my internet is spotty, and frankly im frustrated. I will be getting rid of your services ASAP because they're UNRELIABLE
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Tyshawn
(@Tyshawn65) reported
Of course my internet is down again smh @rogers @RogersHelps