Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Kitchener come from postal codes N2N, N2E, N2G, N2B, N2M, N2P, N2R and N2A.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Waterloo, Ayr, St. Jacobs and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
TV | |
| Waterloo |
Internet | |
| Cambridge |
TV | |
| Ayr |
Phone | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
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Fidget
(@FidgetSS) reported
from
Cambridge, Ontario
@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
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Richard Guy
(@MedicRichard) reported
from
Cambridge, Ontario
@RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Sam
(@SamClairmont91) reported
from
Kitchener, Ontario
@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #
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S M Tariq Qadri
(@SyedTariqQadri) reported
from
Cambridge, Ontario
@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?
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Natalie Zofia/identify as vaxxed
(@anemic_sweet) reported
from
Kitchener, Ontario
Thanks @Rogers for being a useless service.
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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engagy more better
(@jiminthecage) reported
from
Wilmot Centre, Ontario
@bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Debbie Holland
(@DebbieH039) reported
from
Cambridge, Ontario
Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
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Shannon Danielle
(@kaseysmom11) reported
from
Kitchener, Ontario
@adventuresmissa Would like f @Rogers wasn’t down. ALL DAY
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Will D
(@wdelves) reported
from
Wilmot Centre, Ontario
@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?
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Dan Gibson
(@DGibs) reported
from
Cambridge, Ontario
@RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.
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Natalie Zofia/identify as vaxxed
(@anemic_sweet) reported
from
Kitchener, Ontario
Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Cromwell
(@SueToronto) reported
@Rogers @Rogers Social media unable to help. Well I was just on the phone with Nahi (? Sp), after 2 hours on hold, who said she was having trouble trying to help me, even after having me look up the package we are supposed to have in my email and tell her what it is.
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Tom Rowell
(@senorsoupe) reported
@mikewoodottawa @RogersHelps As someone who used to answer the phone for Rogers, I can confidently say that you will get way better service by being polite.
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Packer Fan
(@duke622) reported
@Bell I would never go back to @Bell for anything. The service was only slightly better than @Rogers . I'm sure there are many that know how damning that is.
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dopeboy👦🏻💰
(@muddb4byy) reported
@Rogers @RogersHelps my internet been down since earlier in the morning and I already tried unplugging it and plug it back in but it still won’t work it been blinking Orange send help ASAP because I need to do some work
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Susan Cromwell
(@SueToronto) reported
@Rogers Oh, and no he’s not able to at least come and get our internet going. AND he has no idea when we’ll be rescheduled, but it’s closed tomorrow. HOW IS THIS KIND OF NON-SERVICE EVEN POSSIBLE? Wouldn’t be tolerated in any other business.
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CathABN
(@AbnCath) reported
@RogersHelps how do I cancel my Rogers wireless? I cancelled home phone, internet and TV April 2021 and kept mobile only but Rogers keeps billing for home phone too. I want out of Rogers!!!!!! .
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sam
(@smcgeex) reported
@RogersHelps literally the WORST service ever
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Poppy Ascher
(@poppy_ascher) reported
@RogersHelps Okay but what is the issue? Is there an ETA??
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Susan Cromwell
(@SueToronto) reported
@Rogers I asked to please speak with someone who could help me. Was unceremoniously put on hold, without being told that I was going to be put on hold, and am back with the same music and taped messaging that I have been listening to for now over 2 hours.
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Seamus
(@Shazmodius) reported
@Sportsnet @RogersHelps sportsnet now buffering issue is worse then ever tonight. every 10 seconds sort it out