Rogers Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2E, N2N, N2A, N2G, N2B, N2M, N2P and N2R.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Waterloo, Cambridge, Ayr, Kitchener, St. Jacobs and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo |
Internet | |
| Cambridge |
TV | |
| Ayr |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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Andy Wood
(@AndyCWood) reported
from
Waterloo, Ontario
@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
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Dave MacKay
(@dave_macadian) reported
from
Cambridge, Ontario
8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Wesley Crawford
(@Hipfan4ever) reported
from
Cambridge, Ontario
B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.
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Fidget
(@FidgetSS) reported
from
Cambridge, Ontario
Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.
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Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Reg Martin
(@reg_martin) reported
from
Waterloo, Ontario
@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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Aiden Purcell
(@AidenPurcell) reported
from
Waterloo, Ontario
When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nikky
(@CkNikky2001) reported
@Rogers do you always cancel services on paid accounts set up for credit card payments when they are up to date and payment is not due until March 19? Asking because I have no services and have never missed a payment since 1999…
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SparkySnacks
(@SparkySnacks) reported
@RogersHelps you are awful!trying to steal $40/month by not honouring what you offered. I have all the transcripts and you have wasted my time for almost 2 hours today.this is how you treat your long time customers?
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Brandon Cormier
(@bcorms) reported
@Rogers this is terrible, my mother in law, who has been a customer of yours since the early 80’s and is in her 70’s was just on the phone for 6 hours, 3 of which she was on hold, transferred to employee after employee with no help. Eventually she was hung up part 1.
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ऋषि 🏹🚜
(@rishipathak_23) reported
.@RogersHelps @Rogers Wifi not working; second time in a week that too after service from technician. This is substandard service.
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Triggered Millennial 🌮
(@ScottyDoezKnow) reported
@ChrisMi74417341 @RogersHelps @brutal83 Yep. Every other app on my PS5 works perfectly with zero issues. Netflix, Prime, Crave, Disney, etc. Just tonight alone, Sportsnet Now has frozen or shut down with an "error code" 10 times now, while trying to watch two different hockey games and WWE Raw.
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Jason O'Halloran
(@jasonohalloran) reported
@ScottyDoezKnow @Sportsnet @RogersHelps You’re not the only one. Anything rogers seems to touch turns into hot garbage.
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Liz
(@whodahellislisa) reported
@FPSMao @RogersHelps @Rogers It’s absolutely ridiculous!!!! It’s takes forever to even get a hold of anyone on the chat things and when you finally do, they can’t even help. It’s so stupid
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Marty Funkhauser
(@mfunkhauser) reported
@ScottyDoezKnow @Sportsnet @RogersHelps More like Rogers Doesn't help, the app is garbage. Embarrassing product.
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Natalie M
(@nattghan) reported
@RogersHelps hi there, our Internet seems to be down at home. We reset the router and still no connection. Is there an outage in Toronto?
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Brandon Cormier
(@bcorms) reported
Part 2: she was quoted a price that she was agreeable with since she is on a fixed income and was then told that they couldn’t honour a previous employees quote. Not sure what kind of customer service this is but you need to be better @Rogers #terrible