Rogers Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L and N2T .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, St. Jacobs, and Baden.
| City | Problem Type | Report Time |
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2 minutes ago | |
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Internet | 22 hours ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Wi-fi | 5 days ago |
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TV | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioHey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Dave MacKay (@dave_macadian) reported from Cambridge, Ontario8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Elaine (@Laineygirl) reported from Woolwich, Ontario@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario@rogers no home internet service in Waterloo
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioI’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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M (@Toyotasrgr8cars) reported from Kitchener, Ontario@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioA huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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Ron M (@CanadianMakerpr) reported from Cambridge, Ontario@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Kevin (@kevin_maltby) reported from Kitchener, OntarioBut that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Caroline Wolff (@diva701) reported from Kitchener, Ontario@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Jenn Metzger (@jennmet9) reported from Woolwich, Ontario@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Loren Padelford (@LorenPadelford) reported from Kitchener, OntarioHey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Steven (@MapleSteves) reported@RogersHelps there is an internet outage in the Warden and 16th area. We need assistance please
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Erin Strickland (@ErinStrickie) reported from Toronto, Ontario@RogersHelps fyi…when you are angry about a product you are paying for and not getting good quality product…trying to up sell the customer on more isn’t the way to go. Try helping to fix the problem for the customer that isn’t going to cost them more. We aren’t just $ signs
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Melissa B | Sports Nutritionist (@mbouf) reported@kyleroussel @RogersHelps There was a tiny notice DEEP into my billing that said my current promo was ending at end of last billing cycle. In a place I never look. No email reminder or anything. Tell me how they need $110 more per month for the same service I’ve had for 2 years. It’s criminal.
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tiff (taylor's version) ✨ (@renesrosie) reported@MapleSteves @RogersHelps Where did you get this 3-5 hours from, did you contact them? Having the same problem
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AL (@btcal22) reported@RogersHelps i just ported my number to rogers and it says the network is locked and i need a pin to unlock the sim. Where can i get this pin?
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Kyle Roussel (@kyleroussel) reported@mbouf @RogersHelps No doubt working from home has caused a mess for customer service agents, resulting in delays. But that doesn't excuse their predatory and ***** practices of burying important info. Any agent can help....it just depends on what their script and procedures allow them to do.
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MB (@bettsyboy98) reported@Rogers an hour and a half on the phone to replace a phone, two “system errors” and after said hour and a half…hung up on. What the hell?
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Shahzaheer Imam (@imam_shahzaheer) reported@RogersHelps Called an agent to activate international calling ad on, the agent did not activate it and now @Rogers have charged me $260 in long distance charges since December. Feel like an idiot sitting here making long distance calls thinking I have $0.2 per minute on long distance calls.
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Jamie Kokiw (@TheKokiw) reported@Rogers @RogersHelps very frustrating that our internet has been down allllllllll afternoon with no help. I have reset....restarted etc... Our modem to no avail and out neighbours have said theirs is also been out for the same time.
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stabby (@stabby1337) reported@rogers like my fat hefty ***** worst internet NA