Rogers outages and service status in Waterloo, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 27, 7:57 AM EDT.
- Internet (60%)
- Wi-fi (15%)
- TV (15%)
- E-mail (10%)
The latest reports from users having issues in Waterloo come from postal codes N2L and N2T .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
3 days ago | |
|
Kitchener
|
Internet | 4 days ago |
|
Waterloo
|
Internet | 5 days ago |
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Waterloo
|
Internet | 6 days ago |
|
Kitchener
|
Internet | 8 days ago |
|
Kitchener
|
9 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
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Meaghan M (@m4middle) reported from Lakeshore Village, Ontario@RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioHere we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service
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Loren Padelford (@LorenPadelford) reported from Kitchener, OntarioHey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Claire Donnison (@PlanetC63) reported from Kitchener, OntarioWORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioWhy can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@RogersHelps can you confirm the problem with internet at N1R?
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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Dave MacKay (@dave_macadian) reported from Cambridge, Ontario8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@Rogers You guys should improve the internet service before promoting other products!
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Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Kevin (@kevin_maltby) reported from Kitchener, OntarioBut that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario@Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed
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Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, OntarioThanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!
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Greg Cook 🇨🇦🏴 (@GregnKW) reported from Alpine Village, OntarioI don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps
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T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario@thekneeguy @RogersHelps The miracle solution has failed.
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Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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A Nir (@Zeuxis00) reported@Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.
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Todd Talbot 🇨🇦 (@toddtalbot07) reportedHey @RogersHelps, waited patiently for a billing chat rep (75 ahead of me). Finally get on, basically tells me to wait for 35 mins only to provide a reference number to fix a simple billing issue. The level of service is at an all time low. What are you guys doing????
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@RogersHelps @Rogers never got back to me in a week, so I am canceling my services with them this weekend unless they offer me a cheaper plan. Oxio is looking good right now.
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Toronto Guy (@doubledouble416) reported@RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow hime phone service; if I don't take the full package, including tv; which i don't need)
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Kevin (@kevcpm) reported@RogersHelps As anticipated. No call back. I’ve had success through this channel - how can you help me?
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Jason Seets (@jseets8) reported@Rogers your new AI phone service SUCKS and I will never use it. Bring back the old service that allows me to pay the bill without having to give you my voice. #sayNOtoAI
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🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reportedThank you to Zara at @Rogers management office. I feel like she gets the problem and has escalated it urgently to fix it. 🙏🙏🙏 I'm right.
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nacef karim (@nacef_karim) reportedWaited 2hours 08 minutes to get help from @Rogers, no answer and the call was disconnected. Wouaw, no words to describe the experience!!!!!!!!
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David Kehoe (@davidk101) reported@RogersHelps Roger’s service not working in Saskatoon?
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Brian (@basherjam) reported.@RogersHelps amazing that your contact centre just says “too busy, call back another time”. What kind of service is that?