Rogers

Rogers Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L, N2J and N2K.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 02/25/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, St. Jacobs and Baden.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge TV
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • 13Byrne Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • MedicRichard Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • SyedTariqQadri S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • TicknerRoger Roger Tickner (@TicknerRoger) reported

    @RogersHelps Useless. But that’s what happens when there’s a monopoly. Hoping @Bell answers their phone on Monday when we ask to rip everything Rogers out of home and offices. Beyond bad service.

  • patty_bleakney Patty Bleakney (@patty_bleakney) reported

    @Rogers Any idea how long my home services will be down? Bell had their customers restored in 30 minutes. It took me 3 hours to get thru to a live agent using my Virgin cell service data to find out if it had been reported. Then I got dropped.

  • TicknerRoger Roger Tickner (@TicknerRoger) reported

    @RogersHelps Your “new” ignite sucks. Service is worse. Technician here 2+ hours and now I don’t get 40 channels I pay for? Nobody picks up phone? On hold for 35 minutes and hung up. Worst service I’ve ever seen. And YOU DONT CARE. #pathetic

  • April7412 April L 🇨🇦 (@April7412) reported

    @RogersHelps is there an outage In Fredericton NB? My internet just went out

  • MelodyKush 🎄Mel Kushmas🎄 (@MelodyKush) reported

    @RogersHelps Nope. Your agents weren't much help, I doubt you can save me at this point.

  • ggreeneyes1975 Alison (🇨🇦) (@ggreeneyes1975) reported

    Does anyone else have issues with @CraveCanada and it not working with Google Chromecast? It says I have no subscription and yet I pay for it. So @Rogers we've already spoken, and will be speaking again cause this is BS.

  • TheMarioTee Mario Tee (@TheMarioTee) reported

    Yet another day with a Rogers outage in the west end of St. John’s. @RogersHelps its ridiculous at this point. Our service shouldn’t be going out multiple times a year. What happened to regaining our trust?

  • Zenosfire Zenosfire (@Zenosfire) reported

    well @RogersHelps, after being on hold for 3 hours trying to give you a chance to keep me as a customer, best of f-ing luck to you! here I come @vmedia literally 3 hours of "hey, I'm going to change if you cant at least match them" and off to infinite hold land I went.

  • RoboPog1 Todd (@RoboPog1) reported

    @Sportsnet @RogersHelps why is the frame rate in the Flames vs Jets game so terrible? Watching on Apple TV4K with 500mbps speed. Audio and video is also out of sync

  • Backcountry20 Backcountry (@Backcountry20) reported

    @howardgreennews @Rogers Good luck with that phone call, once big businesses get your credit card number there is no further concern for customer service! " we are currently experiencing higher than normal call volumes" ie. We don't care to talk to you now!