Rogers Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, and St. Jacobs.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Internet | 22 hours ago |
|
Kitchener
|
Internet | 1 day ago |
|
Cambridge
|
Internet | 2 days ago |
|
Kitchener
|
Internet | 4 days ago |
|
Waterloo
|
4 days ago | |
|
Kitchener
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Loren Padelford (@LorenPadelford) reported from Kitchener, OntarioHey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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S.Coghlin (@scoghlin) reported from Kitchener, OntarioHi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Kevin (@kevin_maltby) reported from Kitchener, OntarioBut that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Caroline Wolff (@diva701) reported from Kitchener, Ontario@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Ron M (@CanadianMakerpr) reported from Cambridge, Ontario@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Jenn Metzger (@jennmet9) reported from Woolwich, Ontario@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario@rogers no home internet service in Waterloo
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M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Eric J. (@ericthebeardo) reported@Rogers @BlueJays Playing backyard ball with my uncles and poppa. Nothing better and they made me (a 7 year kid in a broken home) feel like I was a superstar
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Beckfast 😺 (@Beckfast1994) reportedWhy is @Rogers phone support so incredibly awful? My boyfriend JUST wanted to get and use an eSIM. He can’t bug one online but the website says you can call to buy one. So we did that. One agent says sure and transfers him. Gets stuck on hold for over an hour. (1/6)
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Tom (@eagertoinvest) reported@VeganSeanSloan @cogeco No it's not, the @Rogers 4k is garbage for me in Toronto. Had to turn it off. Normally it is crystal clear.
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🔞 Se7en Secrets 🤫 (@Se7en_Secrets) reported@Rogers Is the worst I have ever dealt with in my life. I wish the #CRTC would actually care about us consumers. I alone have lost over $300 in wages since Sept 1st because my internet has been ****** since July. Rogers wont fix **** cause the CRTC wont force them to.
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🔞 Se7en Secrets 🤫 (@Se7en_Secrets) reported@RogersHelps At this point the technical issues in my area will require a rogers technician to actually preform work and replace the shotty lines my neighbors and I are connected to. I was just making sure people knew the risks of using Rogers and working from home as Rogers will do nothing!
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Howard Konikoff (@KoniHowie) reported2 - @Rogers you still charge the same for Nextbox that are refurbished & break all the time. @Rogers you're aware the economy is bad on Canadians, you act like it's 4 years ago. How about Seniors discounts? New Nextbox for certain customers instead of Refurbs? Good idea huh?
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Bartek Czerczak (@BartekCzerczak) reported@RogersBiz what the heck is wrong with Rogers? Last week my internet was out most the the week and now again this afternoon. Time to cancel?
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VeinZ (@redslewnninja) reportedWhy are @Rogers 4K channels absolute garbage? Always stutters like crazy. I never watch them. It’s damn near in slow motion. It’s been like this for years. Apparently they upgraded my neighbourhood last week… made no difference. Pay for 1 GB download speeds. I get 30-40 MB.
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Chris Narduzzi (@ChrisNarduzzi) reportedThis is what you get when you sign up for @Sportsnet #premium and no it's not the internet connection. Everything else works except for this ****** ******* app. I guess @Rogers cell service isnt the only unreliable portion of their telecommunications service.
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Jo (@cherrypinkpeony) reported@RogersHelps Hydro, natural gas, driver’s licence, health card, banks etc - literally took < 5 minutes each to change my address/move my service. I must have called Rogers 3-4 times trying to set up this move … last phone call was over an hour wait. It’s the ONLY company that was a hassle.