Rogers Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L, N2T and N2K.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, Breslau, Baden and New Hamburg.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
TV | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
TV | |
| Waterloo |
Internet | |
| Waterloo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Andy Wood
(@AndyCWood) reported
from
Waterloo, Ontario
@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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Reg Martin
(@reg_martin) reported
from
Waterloo, Ontario
@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Dave MacKay
(@dave_macadian) reported
from
Cambridge, Ontario
8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ameya Sawant
(@Ameya87sawant) reported
@JaiGarret Yup mine too! @Rogers wtf?!
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thereal_SNB
(@thereal_SNB) reported
@rogers sales department seems to be working just fine but #notechsupport I am now going to circumvent the tech support banishment #exile via sales department.. I shall let you know if it works
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Alannah Gillan
(@gillan_alannah) reported
@Rogers @RogersHelps you say services are restored but our modem output is so weak I can’t use my baby monitor (kind of important)…nor can I wait in the queue for help, and yes I’ve restarted it multiple times. #rogersoutage #rogersfail
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L Warner
(@yesitsme_Imhere) reported
@RogersHelps ffs Rogers get your **** together 1% my ***. Is my cable coming back anytime this year, probably not because your CEO didn’t do his job and bring infrastructure up to proper standards, so a simple update crashed the entire system…IRRESPONSIBLE, INFURIATING!!!
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the other one
(@bigbroup2date) reported
@RogersHelps hi there, I understand we’re getting credited for Friday’s outage…. My internet came back last night and it’s still not working properly. I can barely load Instagram on my phone let alone watch a video.
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Sagar Sindhi ☁️
(@Sagar_Sfdc) reported
@Coextro Hi @Coextro, Its been 2 days with no internet access due to this massive outage. Could you please provide any ETA on this ?? @Rogers
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Wandering Bigfoot
(@WanderingBigfo1) reported
It’s now absolutely clear that the #RogersOutage is not fixed at all, and that @Rogers and @RogersHelps are not being honest. Day 3 of no internet or cable service, three hour hold times for support, and no updates or explanations. Their billing operation is fine. #internetdown
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Joe Sadlowski
(@SadlowskiJoe) reported
@Rogers @skye_casey No TV service for 3 days now. Mostly no internet either and when it was up was painfully slow. No down completely again. Called Rogers, after 6 different menu prompts, message said unable to answer my call... just pathetic!
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Adanac
(@Adanac1974) reported
@RogersHelps Why do you keep saying service is restored? Still no internet and my cell service is extremely spotty.
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David Grossman
(@DavidBGrossman) reported
Tony Staffieri, CEO @Rogers has apologized and is crediting my account - for Friday’s company disaster. Not sure if it’s $1.00 or $2.00 credit? Horrible. Time to switch.