Rogers outages and service status in Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Aug 8, 7:35 PM EDT.
- Internet (41%)
- TV (35%)
- Total Blackout (12%)
- Wi-fi (12%)
The latest reports from users having issues in Waterloo come from postal codes N2L .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Internet | 2 days ago |
|
Cambridge
|
Wi-fi | 2 days ago |
|
Cambridge
|
Internet | 3 days ago |
|
Cambridge
|
Wi-fi | 8 days ago |
|
Kitchener
|
TV | 9 days ago |
|
Waterloo
|
TV | 10 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
-
T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario@thekneeguy @RogersHelps The miracle solution has failed.
-
rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@RogersHelps can you confirm the problem with internet at N1R?
-
T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, OntarioInternet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?
-
Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario@Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .
-
Maria Minutillo (@mariamin59) reported from Kitchener, Ontario@MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔
-
Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
-
Darren Dempsey (@darrendempsey73) reported from Cambridge, OntarioI'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet
-
TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioA huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
-
Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
-
Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
-
Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers
-
Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, OntarioAnyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
-
Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, OntarioThanks @Rogers for being a useless service.
-
Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
-
Levis Becker (@LevisBecker) reported from Kitchener, Ontario@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
-
Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
-
Greg Cook 🇨🇦🏴 (@GregnKW) reported from Alpine Village, OntarioI don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps
-
Thiago Neres (@thiagoneres) reported from Kitchener, Ontario@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
-
rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
-
Andy Wood (@AndyCWood) reported from Waterloo, Ontario@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Shawna R (@shawna_r80) reported@RogersHelps everyone in our Yaletown neighborhood group is talking about no Rogers service in a 4-block radius for the last 5 days. Why do you keep telling me it’s just me? It’s almost like you don’t actually care…
-
OJHL Images DOP (@ojhlimages) reported@Dave_Sandford @RogersHelps I’m currently on hold dealing with the exact same situation complete BS and terrible customer service.
-
Lady D (@idhanya) reported@Rogers i’ve been receiving spam emails stating that I have a business account that is over to you. I do not have a business account with Rogers. Somehow my email address is being used, but none of your team is able to help me 1/2
-
Darren Gudmundson (@BrianOakely) reported@RoastedKeyboard @Rogers Their actual product is also the worst. 20+ drops a day, Cable Internet, Winnipeg, for only $100 a month. They have stated their cable needs to be replaced, yet refuse to do so. "Screw you, we have regulatory capture!"- xoxo @Rogers
-
Fezco (@Nikumi87) reported@RobFai @Rogers You didn't hang up on them within the first 10 seconds?
-
Ryan Hibbs (@rhibbsy) reported@RogersHelps This is ridiculous. I just got through to a chat specialist, and they ended the chat immediately when I tried to report the fraud. It was 2.5 hours just to contact them and they immediately ended the chat. Absolutely rude.
-
Matt M (@TheOnlyMCM) reported@RogersHelps Received a replacement Xfinity Entertainment box but getting error code 012 when I try to set it up. Customer service/technical support have been completely unhelpful...I have chatted with or spoken to at least 8 agents and spent over 3 hours on hold. Not great!!
-
Jeff Jones (@thewiredserf) reported@Rogers how to we actually get a technician to help with a surge damaged drop? It’s been 7 days now and 2 technicians with no resolution. Have to wait on the phone for 1.5 hours to have support tell us they can’t send someone for another day.
-
Lord Thunder (@TheLordThunder) reported@FierySharky @Rogers @Sportsnet A lane seems to be opening for a local sports news network to emerge. I'm not listening to Leaf hype all year, that's for sure.
-
Christopher Castle (@Scissorb0i) reported@RogersHelps So as a customer at this point in your understanding of this issue, you believe it’s my job to do more to resolve this failure of service? That’s the level of service excellence your company provides?