Rogers Outage Report in Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Waterloo come from postal codes N2L, N2J, N2K and N2T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (59%)
-
TV (13%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
TV | |
| Waterloo |
Internet | |
| Waterloo |
Phone | |
| Waterloo |
TV | |
| Waterloo |
||
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
-
Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
-
Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
-
M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
-
S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
-
Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
-
Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
-
Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
-
Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
-
EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
-
M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
-
Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
-
Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
-
Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
-
wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
-
Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
-
Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
-
Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
-
Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
-
Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Jen McIntyre
(@JenMcEditor) reported
.@RogersHelps No internet for 1.5 h at Broadview and Cosburn. Issues? Please advise.
-
TheRealKaran
(@kanu2k9) reported
@Rogers is your internet in L6Z postcode having issues? getting DNS unavailable issues on few websites on all my devices. please confirm.
-
Shannon
(@Shannon84893455) reported
2 of 2 get to the golf course today with my son as there is nothing else to do. What is packed beside my Van? Oh a Rogers bucket truck. Guess you can't fix my internet if you're golfing @distributel your a Rogers customer, your customer needs support. @Rogers your internet sucks
-
Jen McIntyre
(@JenMcEditor) reported
@RogersHelps Internet is out at Broadview and Cosburn. Issues?
-
🇨🇦Lisette🇯🇲Black Lives Matter ✊🏾
(@lizzym_528) reported
@RogersHelps Thanks, I restarted the modem and it working now. I will call support if it happens again.
-
Shannon
(@Shannon84893455) reported
@Distributel @Rogers no internet since Tuesday. Been calling daily asking that Distributel escalate as daughter is in Virtual summer school and we can't be without internet. Distributel tech says its a Rogers problem and we have a ticket. Will not call to further escalate.
-
Incognegro
(@sorayasname) reported
@Rogers I can’t even get a signal in my office at home with your newest router not 30ft away. Apparently “Best in Test” can’t stand the test of concrete?
-
Christopher Scott
(@chrisakadanafan) reported
@RogersHelps How come there are never outages showing? It just redirects you to the rogers message board. There's a TV and internet outage in my area. Why aren't you reporting it?
-
Tanner Cheeseman
(@tannercheeseman) reported
from
Saint John West, New Brunswick/Nouveau-Brunswick
Switched to @RogersHelps Ignite from @Bell last week. What a mistake! Haven’t had the service a week and somehow Rogers linked my account another customer’s who apparently owes them money. When I call to have it fixed, customer care is terrible. PSA — NEVER LEAVE BELL.
-
Christopher Scott
(@chrisakadanafan) reported
@RogersHelps Then why is my live agent telling me there is a major outage in my area? TV AND internet are down!