Rogers Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L, N2J and N2T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (61%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, Baden, Breslau and New Hamburg.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Waterloo |
Total Blackout | |
| Kitchener |
Internet | |
| Waterloo |
Total Blackout | |
| Kitchener |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦 CJ Jackson
(@CeeJayJ1961) reported
@RogersHelps SMS service seems wonky
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Habs Fan
(@Habs_Fan__) reported
@RogersHelps now that android 12 is on the Samsung Note 20 ultra and they enabled e sim, do you support e sim for that? And how would I go about to activate it for my current Rogers account?
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ScubaPro
(@camagueyDiver) reported
@RogersHelps Are you currently having a network outage? I’m in the Oakville area and my cellular network has gone down and yes I’ve restarted my phone and reset the network settings of my device
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Manan
(@manan1207) reported
@RogersHelps no Rogers doesnt. It has been a week of trying to connect Internet and no one can figure it out. Spent over 8 hours on phone with people who are as clueless as me and with no solution in sight. I have had bad experiences but talk about customer service nightmares!!!
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Harley-Quinn
(@wisewoman66) reported
@Rogers Rogers lies. YOU CANNOT CANCEL CHANNELS ONLINE! You will just get a "technical difficulties, try again later" error. I fu@%ing detest Rogers. Come on CRTC, Open up the market to more competition: SPRINT, VERIZON,AT&T. Free us from the monopoly of big blue & rotten red.
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Debbie
(@sussdeb) reported
@RogersHelps Can someone explain what is going on? Third day in a row with unstable internet.
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Michael Cummings
(@MikeRCummings) reported
You know who’s absolutely trash? @RogersHelps. My internet has gone down four times in the last 30 minutes. My internet goes down constantly. My neighbourhood has constant internet issues. It’s ridiculous. Get your **** together. Don’t make me send @AaronRabinovits on your asses.
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MamaLove
(@Canadian_Mom84) reported
@RogersHelps it is going on almost a year of constant interrupted services. Many service calls sent out. Still the same issues. In the past hour my services have gone down 7 times. We work and school from home. I am so terribly frustrated!
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Elmarie
(@eb_elmarie) reported
@RogersHelps, it’s been 5 hours and 30 minutes today and the internet is still not working. 3 days in a row. Several over the last couple of weeks. Sounds like time for a new provider doesn’t it??? Your customer service keep saying 24 hours. Super frustrated!
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Fletch Lives
(@UnknownFletch) reported
@Rogers let me know how to escalate this beyond the typical call to CSR or help on Twitter. I pay over $500 a month for your services and have for years. I just can’t anymore. If my payments were as inconsistent as the service during the cold, I’m sure the motivation to act ...