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Rogers outages and service status in Waterloo, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Waterloo, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 29, 11:57 AM EDT.
  • 67% Internet (67%)
  • 13% Total Blackout (13%)
  • 8% Wi-fi (8%)
  • 8% TV (8%)
  • 4% E-mail (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.

CityProblem TypeReport Time
Cambridge Internet 1 hour ago
Kitchener Wi-fi 1 day ago
Kitchener Total Blackout 5 days ago
Kitchener Total Blackout 5 days ago
Cambridge Internet 6 days ago
Kitchener Total Blackout 9 days ago

Nearby cities with recent reports

Kitchener

3 recent signals

1 day ago
Cambridge

2 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • pixl_frames
    PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • MedicRichard
    Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • GregnKW
    Greg Cook 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GregnKW) reported from Alpine Village, Ontario

    I don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • 13Byrne
    Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • JoshBroderick17
    Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • kaylacforget_
    KaylaChristina (@kaylacforget_) reported from Kitchener, Ontario

    For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃

  • SchieckKaren
    Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • m4middle
    Meaghan M (@m4middle) reported from Lakeshore Village, Ontario

    @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • Toyotasrgr8cars
    M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome

  • SyedTariqQadri
    S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BradenScheck
    𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported

    @RogersHelps I have the matter sorted - after 2hrs on hold, and a total of almost 3hrs to resolve the issue. For the amount of money I spend on @Rogers services, I would hope you'd hire more support members to reduce wait times.

  • lina_sloan8
    Lina (@lina_sloan8) reported

    @RogersHelps I am unable to get anyone on the phone as they said they are closed. My internet has been going off & on for days now. Plse help

  • giovexpo
    Gio (@giovexpo) reported

    @RogersHelps How Would That Help. I Will Go In Person. Since I Bought It The Range In The House Is limited And Slow. Up Upgrafed To The Nokia 5 G Modem ,My Iphone 5 g is Faster. Why Is That.

  • zephryus47
    Carol (@zephryus47) reported

    @CTVdavidspence @Rogers Been there done that. Telus is just as bad

  • jmaandfriends
    JMAK (@jmaandfriends) reported

    @RogersBiz @Rogers @RogersMediaPR Please secure your buildings - this is so terrible. I hope it’s not real but it looks very real!

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @RogersHelps I’ve Had nothing but problems and contradictions dealing with Roger’s. I’m done being told to call here call there print my own label … you do your jobs and serve us, the customers. And if my deceased dads account has a balance with equipment not returned that’s YOUR PROBLEM

  • ryleeshaetv
    1S ry (@ryleeshaetv) reported

    why are we hiring customer service reps that can't even form a proper sentence & sound like they have zero clue what they're even saying themselves ? my left big toe has a higher vocabulary than the person i just spoke with. that was a literal nightmare. @rogers

  • giovexpo
    Gio (@giovexpo) reported

    @RogersHelps Ok You Convinced Me Before I Cancel My Service. I will Call Them

  • UghitsAnjali
    🎃👻Failed Myers-Briggs 🇵🇸🇸🇩🐯 (@UghitsAnjali) reported

    @RogersHelps I have something die why you alway down when I need you bb!!

  • FringyFarm
    HighHorse (@FringyFarm) reported

    @Bratt_world @Rogers Fido continued to withdraw money for 7 months after the account was closed from my 86 year old dad until I discovered it while he was in the hospital. Still can't reach them for resolution @FidoSolutions