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Rogers outages and service status in Waterloo, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Waterloo, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 4, 10:53 AM EDT.
  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 12% Total Blackout (12%)
  • 4% E-mail (4%)
  • 4% TV (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.

CityProblem TypeReport Time
Cambridge Wi-fi 23 hours ago
Kitchener Internet 1 day ago
Kitchener Wi-fi 3 days ago
Cambridge Internet 3 days ago
Cambridge Internet 7 days ago
Kitchener Wi-fi 8 days ago

Nearby cities with recent reports

Cambridge

3 recent signals

23 hours ago
Kitchener

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.

  • pixl_frames
    PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • 13Byrne
    Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • GurpartapSS
    Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • Checkguy2000
    Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • MsBrooksWRDSB
    Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • thiagoneres
    Thiago Neres (@thiagoneres) reported from Kitchener, Ontario

    @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • mariamin59
    Maria Minutillo (@mariamin59) reported from Kitchener, Ontario

    @MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps can you confirm the problem with internet at N1R?

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • AidenPurcell
    Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • jennmet9
    Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • ishansa
    Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • grg_mc
    Marcella🇨🇦🇺🇦 (@grg_mc) reported

    @RogersHelps Is anyone working at Rogers today? I"m on the phone.... 2 hours, Chatted with bots that direct me to tech supprt and all I need is a new box as I have been walked through every step available and still No Signal.

  • gfliverpool9966
    🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported

    @RogersHelps On the phone line FINALLY!!! Now they don’t want to declare there was an outage but your backend team is still gathering information ~22.5 hours out when this situation happen. I know that 2 streets in my area had the same issues.

  • Procrumpets031
    Procrumpets03 (@Procrumpets031) reported

    @VTuberASMRFan @Rogers sign her, so we never have to watch Lennyn Sosa take an AB again

  • bluetsauvage
    🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported

    @RogersHelps @CCTS_CPRST I have already restarted my phone. I have reset the network settings on my iPhone. We have reset our network router. None of it works. I believe your provisioning group needs to make a change to allow wi-fi calling on my line.

  • wheelgirl77
    Elizabeth Bryant (@wheelgirl77) reported

    @RogersHelps Outage at 90 Waller St. in Whitby again where there are many vulnerable disabled people. Since 1:30 AM. Second time in a week. For what we pay for your service you need to do better Rogers. Last time it was out for over four hours and you offered us $2 credit!

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    @myrnalambert @RogersHelps @Rogers Sounds like you’re stuck in their loop where support won’t solve it without the one person you can’t reach. At this point the only path that actually forces resolution is going through the CCTS complaint route (details on my page) otherwise it just gets bounced between agents.

  • many_876
    Many (@many_876) reported

    Poor @RogersHelps @Rogers doesn’t like people telling the truth that @EdwardSRogers is a ****** Ps, I know he is, the only reason why she coming forward she afraid of him and how much control he over media

  • O_Grech_kin
    Martin (@O_Grech_kin) reported

    @RogersHelps I hope this works because I started speaking with technical and it has sent me to the further issues I’ve been experiencing

  • myrnalambert
    Myrna Lambert (@myrnalambert) reported

    @RogersHelps @Rogers need help. Employee travelling and only way to contact them is by cell and we are getting a message saying the numbers not assigned but support says they can’t fix it without talking to the employee I can’t contact. #makeitmakesense

  • MullahBehrose
    Behrose Agha (@MullahBehrose) reported

    @Rogers I have been calling for the last two days regarding my bill. The wait time goes more than an hour then the CSR (mostly from India) finally attends and takes about another 40 minutes, putting me on hold in between multiple times and finally hangs up, without resolution.fyR