Rogers Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L, N2J, N2K and N2T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: St. Jacobs, Cambridge, Kitchener, Waterloo and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 St. Jacobs |
TV | |
| Cambridge |
TV | |
| Cambridge |
||
| Kitchener |
TV | |
| Waterloo |
Internet | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Pranitha Rangamani
(@PranithaRangam1) reported
@RogersHelps interent is not working in markham for 2 days please help. it seems like other areas such as aurora, brampton, etc got rogers interenet but whole markham area no internet. please help
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Invest4MyFreedom
(@Invest4iFreedom) reported
@RogersHelps My Home Service is not restored. As a CS major with 30+ years exp. with startups to big conglomerates, I know small things may fall through the cracks sometimes despite adhering to best practices, but 2 successive major fowl-ups shows a cultural failure that will repeat.
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Dexterous Systems
(@DexterousSystem) reported
@AboutRogers @Rogers Prt 1. My Home Service is not restored. As a CS major with 30+ years exp. with startups to big conglomerates, I know small things may fall through the cracks sometimes despite adhering to best practices, but 2 successive major fowl-ups shows a cultural failure that will repeat.
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Tammy
(@cmtammy) reported
@RogersHelps still awful service. When can we get back to normal?
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BEVIH20
(@BEVIH201) reported
@MellisaWonch @RogersHelps What’s the credit going to be? 2 days full service isn’t going to be enough to keep me.
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Kat
(@_kkatt_) reported
@Spazzz491 @RogersHelps I can assure you the 5+ hour wait times to tech support say otherwise. All my friends and family still either don’t have service or it’s spotty at best. The anger is rightly placed. The big companies got fixed and we got squat 🤪
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Dwayne Simmons
(@Skimo316) reported
@BD007Marky @Rogers Dood, settle down, that’s the same reason I left them 12 years ago!
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Nick
(@SenselessEarth) reported
Now audio and video freezing every 10 seconds on @Rogers. Terrible service. So glad I'm leaving #Rogers #RogersOutage2022
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???
(@w0rldofweed) reported
@RogersHelps your wifi so **** i cant even load basic websites **** you and youre greedy ***
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Lisa Kuepfer
(@KuepferLisa) reported
@Rogers we are still having issues calling yet at 10:22 this evening July 9th