Rogers outages and service status in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.

City	Problem Type	Report Time
Cambridge	Internet	3 hours ago
Kitchener	Internet	2 days ago
Kitchener	Internet	4 days ago
Cambridge	Internet	5 days ago
Kitchener	TV	9 days ago
Waterloo	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• 
  Karl Zenith Nieva (@TheKarltopia) reported 7 minutes ago from Waterloo, Ontario

  @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

• 
  Reg Martin (@reg_martin) reported 9 minutes ago from Waterloo, Ontario

  @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

• 
  Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported 11 minutes ago from Waterloo, Ontario

  @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

• 
  Natalie Zofia/identify as vaxxed (@anemic_sweet) reported 12 minutes ago from Kitchener, Ontario

  Thanks @Rogers for being a useless service.

• 
  Paul Ingram (@Checkguy2000) reported 20 minutes ago from Kitchener, Ontario

  @Rogers no tv for last half hour! Is ignite down? All channels

• 
  Loren Padelford (@LorenPadelford) reported 26 minutes ago from Kitchener, Ontario

  Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

• 
  Claire Donnison (@PlanetC63) reported 29 minutes ago from Kitchener, Ontario

  WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

• 
  Jennifer Passy (@Jenn_Passy) reported 31 minutes ago from Kitchener, Ontario

  @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

• 
  M (@Toyotasrgr8cars) reported 33 minutes ago from Kitchener, Ontario

  @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

• 
  Karyn Hynes (@karynhynes) reported 35 minutes ago from Waterloo, Ontario

  I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

• 
  Darren Dempsey (@darrendempsey73) reported 35 minutes ago from Cambridge, Ontario

  @NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers

• 
  Darren Dempsey (@darrendempsey73) reported 40 minutes ago from Cambridge, Ontario

  I'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet

• 
  Sally Sarachman (@SallySarachman) reported 42 minutes ago from Kitchener, Ontario

  @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

• 
  T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported 46 minutes ago from Cambridge, Ontario

  Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?

• 
  S M Tariq Qadri (@SyedTariqQadri) reported 48 minutes ago from Cambridge, Ontario

  @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

• 
  Dan (@NothingworksDan) reported 52 minutes ago from Kitchener, Ontario

  @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

• 
  Wesley Crawford (@Hipfan4ever) reported 54 minutes ago from Cambridge, Ontario

  B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.

• 
  T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported 54 minutes ago from Cambridge, Ontario

  @thekneeguy @RogersHelps The miracle solution has failed.

• 
  Karyn Hynes (@karynhynes) reported 56 minutes ago from Waterloo, Ontario

  I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

• 
  Thiago Neres (@thiagoneres) reported 57 minutes ago from Kitchener, Ontario

  @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny Evans (@DannyEvans96378) reported 2 minutes ago

  @DjAnganu @MapleLeafs @Rogers Lol I love it sucks to be you.

• 
  Bonnie Lee (@stitchlady) reported 7 minutes ago

  @RogersHelps That's all be done twice! I've had tech support here twice and it was escalated because its a recurring problem. I just wish Rogers could fix this problem.

• 
  DARSHAN AILANI (@AilaniDarshan) reported 7 minutes ago

  @RogersHelps Your response pretty much sums up how Rogers wants to deal with customer complaints. I will pay my outstanding and port my number out. It’s extremely sad to see such customer service even for sub standard service and connectivity.

• 
  logan (@loosenedspirit) reported 9 minutes ago

  So @RogersHelps can’t do a callback for support escalation. They’re a phone company. Are we all suckers or something?

• 
  Malory Archer (@iHateChanelle) reported 11 minutes ago

  @Rogers @RogersHelps explain to me how this outage has been “resolved” HOURS ago & yet my modem is still flashing orange….

• 
  purva gevaria (@purvagevaria) reported 14 minutes ago

  @RogersHelps Buddy again repeating- did that 4 times. NO RESOLUTION so far.

• 
  Corby (@Corby_77) reported 17 minutes ago

  I don't like nor trust Keith Pelley. He's a corporate yes man, MLSE and ownership is more worried about the bottom line than winning a Cup. When the company I worked for 18+ years was bought out by @Rogers it was never the same afterwards, happy I got bought out. #leafs

• 
  the ****** pitbull (@badenemyjake) reported 17 minutes ago

  @Canucks @Rogers If you guys hire Dorion I'm done with this team forever. I've supported this team all my life, even during the bad times like 2011 and 2016, but I still supported the team. If you hire Dorion I'm done. I wont buy tickets, I won't buy merch, I will stop being a fan period

• 
  Mr. E (@Mr_E_ous) reported 23 minutes ago

  @RogersHelps I was all night. It was still on SOS this morning but after a restart it finally connected. I have data and calling functions restored. Not sure why it wouldn’t connect last night even thought repeatedly going through the suggested trouble shooting from the AI chatbot.

• 
  Skoot (@Skoot9191) reported 25 minutes ago

  @DayXalker @MapleLeafs @Rogers Marner wouldn’t be in the playoffs if he didn’t play in the worst division in the history of the league. He made Vegas worse