Rogers Outage Report in Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Waterloo come from postal codes N2L, N2T, N2J and N2K.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (56%)
-
Wi-fi (14%)
-
TV (13%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Waterloo, Cambridge, Kitchener, St. Jacobs and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo |
Total Blackout | |
| Cambridge |
Total Blackout | |
| Cambridge |
TV | |
| Cambridge |
Internet | |
| Kitchener |
TV | |
| Waterloo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
-
Dan Gibson
(@DGibs) reported
from
Cambridge, Ontario
@RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.
-
Natalie Zofia/identify as vaxxed
(@anemic_sweet) reported
from
Kitchener, Ontario
Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!
-
PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
-
Brendan J Byrne
(@13Byrne) reported
from
Cambridge, Ontario
@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks
-
Fidget
(@FidgetSS) reported
from
Cambridge, Ontario
@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
-
Claire Donnison
(@PlanetC63) reported
from
Kitchener, Ontario
WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
-
M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
-
dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
-
David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
-
Richard Guy
(@MedicRichard) reported
from
Cambridge, Ontario
@RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...
-
Sam
(@SamClairmont91) reported
from
Kitchener, Ontario
@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #
-
S M Tariq Qadri
(@SyedTariqQadri) reported
from
Cambridge, Ontario
@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?
-
Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible
-
a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
-
Natalie Zofia/identify as vaxxed
(@anemic_sweet) reported
from
Kitchener, Ontario
Thanks @Rogers for being a useless service.
-
Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
-
Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
-
Shannon Danielle
(@kaseysmom11) reported
from
Kitchener, Ontario
@adventuresmissa Would like f @Rogers wasn’t down. ALL DAY
-
Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
🇨🇦 Peter 🇨🇦
(@peter101s) reported
@girlwithnoname @Rogers I’ve been with Roger’s for over 40 years and I’m cancelling all my services in a few weeks. I use to like their services and customer service but the customer service has gone down, mostly if you need help with payments and the prices keep going up.
-
Matt Cundill | Voiceover 🎙️ | Podcast Wizard 🎤
(@MattCundill) reported
@StockSniperDrew @Rogers The call always disconnects when the call gets hard in India. Also - no one seems to think it's an issue that the PHONE COMPANY can't keep the call connected. We have grown weak as consumers.
-
Val B
(@vasiliki0323) reported
@Jim_Bowie @Rogers I feel you! I spent 5.5 hrs with @Rogers to transfer line from corp to personal. A txn that should take 15 mins. Then another 2.5 hours on a call back to fix ab error from that initial call. On that 2nd call, I lost the initial pkg I was offered for a lesser but more $$ one.
-
Elisa
(@ElisaMarie__) reported
@RogersHelps @nerv102 My internet has been down in Vaughan since about 5am or longer
-
Old Woman’s Chair (Grandma ZZ)
(@JustCanadianGal) reported
45 minutes count down timer stopped still on hold no agent @Rogers has no support?
-
dias
(@StockSniperDrew) reported
122 minutes on the phone waiting for @Rogers technical service and the call on their end disconnects. Wait another 1 hour on the line call disconnects a second time on their end. Now currently at 37 minutes.. worst customer service in the industry hands down
-
Jen Cluff Ⓥ 🐈⬛🦮🇨🇦
(@jencluff) reported
@RogersHelps That is the issue @rogershelp … I have contacted them and they keep passing me off to some other dept… & I don’t get anywhere and have to keep waiting in queues… have wasted many hours I can’t get back an just want the issue fixed! I know they can change channels for me but…
-
Stuart T 995
(@G995Stu) reported
@RogersHelps Hi - I recall it happening another time when I was watching a game this year. I remember it was a Detroit game but can't recall date specifics. The game coverage ends prematurely and goes back to the menu screen. Very frustrating as I'm paying for this service.
-
Stephen
(@4thLine4Life) reported
hey @rogers do we all have to cancel our services to top you from letting Brad continue?
-
Krista Szecsany
(@KristaSzecsany) reported
@Rogers 1 hour 25 mins waiting for customer service as when I upgraded my phone the store wouldn’t return my old phone for me said they will send me a kit in the mail one month later still hasn’t come. I am not paying for that phone been on hold. This company is disgusting