Rogers outages and service status in Waterloo, Ontario
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Waterloo, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 8, 6:01 PM EDT.
- Internet (64%)
- Wi-fi (16%)
- Total Blackout (12%)
- TV (8%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Internet | 10 hours ago |
|
Cambridge
|
Internet | 2 days ago |
|
Cambridge
|
TV | 3 days ago |
|
Cambridge
|
Wi-fi | 5 days ago |
|
Kitchener
|
Internet | 5 days ago |
|
Kitchener
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Elaine (@Laineygirl) reported from Woolwich, OntarioOur #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd
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David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Allan Thompson (@gastropod225061) reported from Kitchener, OntarioI'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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S.Coghlin (@scoghlin) reported from Kitchener, OntarioHi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioWhy can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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Craig Campbell (@craiger_c) reported from Waterloo, Ontario@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
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Kevin (@kevin_maltby) reported from Kitchener, OntarioBut that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Meaghan M (@m4middle) reported from Lakeshore Village, Ontario@RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?
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Debbie Holland (@DebbieH039) reported from Cambridge, OntarioHey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!
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Debbie Holland (@DebbieH039) reported from Cambridge, OntarioHey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.
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a k (@AbhaK24) reported from Kitchener, Ontario@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario@rogers no home internet service in Waterloo
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario@Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.
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KaylaChristina (@kaylacforget_) reported from Kitchener, OntarioFor the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer Vargen (@jennvargg) reportedEverytime you call @Rogers /shaw … it’s a nightmare of AI… 1-1 1/2 hr wait on hold. Worst company ever!!!!!!
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s. (@silmapps) reported@RogersHelps 1/2 You want to help? Here's a few suggestions for you... 1. Representatives that speak fluid English or at least English we can understand! 2. Representatives who read notes before calling clients. 3. Not treating loyal clients who have been paying almost 400 a month for
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Alexis Gee (@lexomatic) reported@gfliverpool9966 @RogersHelps Progressively worse since Saturday full outage since Sunday 10pm. My original ticket was closed as resolved w no notice but new streetwide ticket created. Still ongoing check outages page every hour and see projected completion extend 1 more hour. Solidarity
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Marchisio (@marchisiodj) reported@RogersHelps Doesn’t help - past 2 days no data service from Shaw to Bathurst in the morning
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Marchisio (@marchisiodj) reported@RogersHelps is service down on King between Shaw and Spadina? Last 2 mornings no cell 5g or mobile internet service at all…
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Mahmud Abdulla (@CanImmConsult) reported@RogersHelps Hello has @rogers tv and internet system crashed in Richmond Hill, ON? No service
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Mahmud Abdulla (@CanImmConsult) reported@Rogers Hello. Has your tv and internet system in Richmond Hill, ON crashed? No service
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Gio (@giovexpo) reported@RogersHelps @AvisekhDas9 This Is The Worst Service. I Want A Refund,If You Can Not Supply The Service Refund me ASAP
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T-Dog (@TDog_xrp) reported@Rogers why does your network time on my cell phone keep switching in Calgary to the incorrect time. Every 10 minutes or so all morning it is oscillating between Mountain time an pacific time. Do better.
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ander (@anderbear_) reported@RogersHelps canceled your trash service after all theses years and moved to telus. The only service i ever used or requested was shaw internet, nothing else. I havent watched televsion or own a tv but for someone reason i owe $200 for an entertainment box that i never got? wtf?