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Rogers outages and service status in Waterloo, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Apr 29, 6:10 PM EDT.
  • 70% Internet (70%)
  • 20% TV (20%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)

The latest reports from users having issues in Waterloo come from postal codes N2T , N2K and N2L .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.

CityProblem TypeReport Time
Kitchener TV 5 days ago
Waterloo Internet 5 days ago
Kitchener TV 6 days ago
Waterloo Phone 9 days ago
Kitchener Internet 9 days ago
Cambridge Internet 9 days ago

Nearby cities with recent reports

Kitchener

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • gurjitkular01
    Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario

    @Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • JoshBroderick17
    Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • GregnKW
    Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • Douges60
    Douges (@Douges60) reported from Cambridge, Ontario

    @Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me

  • GregnKW
    Greg Cook 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GregnKW) reported from Alpine Village, Ontario

    I don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • dave_macadian
    Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • m4middle
    Meaghan M (@m4middle) reported from Lakeshore Village, Ontario

    @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

  • SenhorSLBenfica
    T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    @thekneeguy @RogersHelps The miracle solution has failed.

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • GurpartapSS
    Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • Jenn_Passy
    Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario

    @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @RogersHelps @CrescendoCove Same with me. Their department that deals with deaths told me a label would be emailed and when they get the equipment they will write off anything my dad owes. No label and there collections is calling. I cancelled my services with Roger’s too over this issue I’m having

  • Jball1717
    J (@Jball1717) reported

    @Rogers ported 2 numbers in on a promotion and it’s been a nightmare since. Cant speak to anyone. Live agents can’t help. People transfer , hang up. Still haven’t gotten my numbers back I was promised I could keep. Should have stayed with Chatr!

  • Ch9seFan
    Matthew Kendrick (@Ch9seFan) reported

    @RogersHelps Hurry up and get this **** fixed. 4 days in a row now if random internet outages. 3rd time today since 10. Like 5 times yesterday. Had to watch half the race on Friday night on my phone cus the internet kept going out.

  • Cuchodijomucho
    Luchon (@Cuchodijomucho) reported

    @6ixbuzztv One more reason to leave @Rogers service super expensive, market monopoly and still greedy at the order of the table.

  • krishanarora1
    Krishan Arora (@krishanarora1) reported

    @RogersHelps it’s really worst service from last 2 months

  • 1Keelow
    KEELOW (@1Keelow) reported

    @RogersHelps @miller5252 How about 8 days ? Going on over 192 hours of no service. Let me know what bot answer you have for me

  • blahout99
    Legalize_Freedom (@blahout99) reported

    @brar_drs @MelissaLMRogers @Rogers Really? ~ In my experience that’s a normal day of poor customer service. I’ve never got a person to help me in under 2+ hours! Disgusting!

  • JayJjtml555
    Rick Blaine (@JayJjtml555) reported

    @RogersHelps dumbass response as usual from these assheads..sent a dm and they didnt even include the email issues I brought up in my dm

  • AshitMilne1969
    Ashit Milne (@AshitMilne1969) reported

    Oof I remember that day they had in July 2022 - I bet that got Ottawa and Toronto onto calls (@Rogers network went out for almost an entire day). Single points of failure are dangerous.

  • xXxCMANxXx
    Christian (@xXxCMANxXx) reported

    @Rogers After two +hours on hold , you now owe me , at 100 an hour You wasted my time which I could have made money but your absolutely terrible services couldn’t handle a call You are the worst service provider here Plus you owe me for cutting off my watch plan