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Rogers outages and service status in Waterloo, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 27, 12:36 AM EDT.
  • 46% Internet (46%)
  • 29% TV (29%)
  • 21% Total Blackout (21%)
  • 4% Phone (4%)

The latest reports from users having issues in Waterloo come from postal codes N2L and N2K .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 29: Problems at Rogers

Rogers is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.

CityProblem TypeReport Time
Kitchener TV 3 days ago
Cambridge TV 3 days ago
Kitchener TV 3 days ago
Kitchener Total Blackout 3 days ago
Kitchener Total Blackout 6 days ago
Cambridge Internet 8 days ago

Nearby cities with recent reports

Kitchener

4 recent signals

3 days ago
Cambridge

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • MsBrooksWRDSB
    Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • Richard_Miles68
    Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    @inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • kaseysmom11
    Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • SchieckKaren
    Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

  • MedicRichard
    Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • grlsruledaworld
    EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • Hipfan4ever
    Wesley Crawford (@Hipfan4ever) reported from Cambridge, Ontario

    B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.

  • krinal
    Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • SyedTariqQadri
    S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • TheSmileCEO
    Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • WesGallant
    wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • 13Byrne
    Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • gurjitkular01
    Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario

    @Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MrKoreen
    John Koreen (@MrKoreen) reported

    @RogersHelps please help, we've been on hold for +2.5 hrs bc my wife received the msg: "Contact us for assistance. We’ve enhanced your sign in security. To learn more, please contact us and speak with a Rogers Specialist for further assistance" when trying to login to her email

  • boarderman8
    Mike D. (@boarderman8) reported

    @TheFourthPeriod Gross. They do such an awful job with the broadcasts. Also, @Rogers increased the subscription fees this season and now get away with broadcasting fewer games? What a joke.

  • antonina_b69872
    Antonina Banks (@antonina_b69872) reported

    @PierrePoilievre @Bell @Rogers SERVICE AND SERVICES PROVIDERS

  • hugofortier
    Hugo Fortier (@hugofortier) reported

    @Rogers nope my problem with Rogers are not solved. And I am way past NDA with rogers... So if you don't want me to drop all my 0day on rogers... Figure it out...

  • chrisbrothers
    Chris Brothers (@chrisbrothers) reported

    @Rogers customer service??? Do better!!!!

  • Dkcdickson
    Dave Dickson (@Dkcdickson) reported

    @RogersHelps And I wait hours on hold with no help

  • Janique1
    Canadatennisfan (@Janique1) reported

    @Rogers you have awful customer service

  • ChopperTsoi
    Jeremy Tsoi (@ChopperTsoi) reported

    @RogersHelps Not true. When I called before I was told that it was not Roger's issue and I needed to go to a Samsung store. I was told Roger's only sells the products and the 1 year warranty is to be honored by Samsung. So, i went to Samsung and said they will not fix or replace hardware.

  • tinted__sun
    baby (@tinted__sun) reported

    @RogersHelps absolute joke of customer service !!

  • DarthBC
    nodnarB (@DarthBC) reported

    @Rogers Your door to door sales people literally ignored the sign posted on my front door. “No peddlers, Agents or Solictors” so now I never want your services. Blame that pushy sales person.