Rogers outages and service status in Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Apr 11, 10:02 AM EDT.
- Internet (76%)
- TV (12%)
- Wi-fi (8%)
- E-mail (4%)
The latest reports from users having issues in Waterloo come from postal codes N2L .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, and St. Jacobs.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 3 days ago |
|
Kitchener
|
Internet | 5 days ago |
|
Kitchener
|
Internet | 5 days ago |
|
Kitchener
|
Internet | 7 days ago |
|
Kitchener
|
Internet | 7 days ago |
|
Cambridge
|
Internet | 8 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Reg Martin (@reg_martin) reported from Waterloo, Ontario@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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Fidget (@FidgetSS) reported from Cambridge, OntarioHappy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.
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Debbie Holland (@DebbieH039) reported from Cambridge, OntarioHey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.
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Andy Wood (@AndyCWood) reported from Waterloo, Ontario@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioHere we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service
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Maria Minutillo (@mariamin59) reported from Kitchener, Ontario@MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔
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Meaghan M (@m4middle) reported from Lakeshore Village, Ontario@RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioA huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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M (@Toyotasrgr8cars) reported from Kitchener, Ontario@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers
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M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Claire Donnison (@PlanetC63) reported from Kitchener, OntarioWORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
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Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, OntarioAnyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@RogersHelps Internet is down 8n Cambridge N1R area
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Levis Becker (@LevisBecker) reported from Kitchener, Ontario@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Michelle Radman (@mishyme) reported from Kitchener, OntarioOh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Canadian Oil 🇮🇱 (@oilcanadian4) reported@TELUS: 20 years of loyalty, 2 hours on hold, zero help. I’m done. Hello, @Rogers
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Atul Prajapati (@Atul_Prajapati_) reportedJust received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada
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April (@canadianaf1) reported@ToddHeintz @Rogers @BlueJays I worked as a customer service rep for 12 years with Rogers. Believe me when I tell you..they don’t care.
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Atul Prajapati (@Atul_Prajapati_) reported@Rogers Just received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada
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Lynne Pelser (@LynnePelser) reported@RogersHelps Oh my goodness… I would never have thought of that !!!! Yep that’s sarcasm … Your response is as blatantly lacking in customer service as expected @CRTCeng @Rogers
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Jordan McIntosh 🇨🇦🇺🇦 (@bobpoh4) reported@RogersHelps Thanks, I can see the outage in the area, but doesn't seem to show an estimated time.
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MO (@mkmaster0003) reported@Rogers @RogersHelps Im very disappointed here with your service my home wifi had been down for 2 days and called for help and still not working a technician came change few wires and said it was a back end problem why am I paying bill if im not getting my service working
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Faizer (@faizvirji) reported@Rogers I was trying to sign in tonight and you literally told me I am not eligible despite spending obscenes amount of money on your service. Is this what you do? Because if so, I am entitled to a very big refund
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RE2 (@antru999) reportedThis ***** Corbin trash as **** @BlueJays go **** yourself @MarkShapiro @Rogers
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LA Penn (@scarletdiva12) reported@RogersHelps Hi! I recently upgraded my phone online and just transferred the info/activated my SIM but but both phones are now saying "emergency calls only"...can you please help?