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Rogers Outage Report in Waterloo, Ontario

Why is my Rogers service not working?

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The latest reports from users having issues in Waterloo come from postal codes N2L and N2T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, St. Jacobs, and Baden.

CityProblem TypeReport Time
Kitchener Internet 12 hours ago
Waterloo E-mail 13 hours ago
Kitchener Internet 1 day ago
Kitchener Internet 2 days ago
Kitchener Internet 4 days ago
Kitchener Wi-fi 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • Richard_Miles68
    Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    @inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service

  • MsBrooksWRDSB
    Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps Internet is down 8n Cambridge N1R area

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • Douges60
    Douges (@Douges60) reported from Cambridge, Ontario

    @Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me

  • GurpartapSS
    Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • GregnKW
    Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • Richard_Miles68
    Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?

  • JoshBroderick17
    Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • SenhorSLBenfica
    T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    @thekneeguy @RogersHelps The miracle solution has failed.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    @Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • SenhorSLBenfica
    T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • IdleNoMoreNadia
    FullyVaccinatedNadia🌻🤍💛❤️🖤🌻 (@IdleNoMoreNadia) reported

    @RogersHelps In my original thread,I updated my tweet. I’m also going to go ahead & delete the email from that person. As for the Ombudsman contact Michelle, I’ve been trying to respond to her but bc of health issues, I’ve had several medical appointments so I’m worried about my May payment.

  • Dreamki09695191
    Dream killer (@Dreamki09695191) reported

    @RogersHelps @stitchlady Fix your god damn internet in Brampton you guys always have bloody excuses

  • msdarth
    msdarth (@msdarth) reported

    @Rogers so I can add myself to my elderly friends account so I can deal with you rather than making her do it because you are so annoying. I can add stuff and make changes to her account but I can't cancel it when she dies. Typical Rogers.

  • sukhpalbajwa93
    Sukhpal Bajwa (@sukhpalbajwa93) reported

    @Rogers speaking to your live chat agent felt like texting my crush, whom I respond immediately while she takes her sweet time to respond. It took 25 minutes to fix a spelling error in Account Holders name and I am not including wait time in it. #HorribleService #rogers

  • pavellubanski
    Pavel Bulldozer Lubanski (@pavellubanski) reported

    $129 for using data during the thunderstorms when your service was down!!!? CLASSIC ROGERS!! @Rogers @RogersHelps

  • Skhan08
    Sarfaraz khan (@Skhan08) reported

    @rogers this is 2nd day your service I’d down , how are we supposed to work ?

  • DavidLeslieCA
    David Leslie (@DavidLeslieCA) reported

    @RogersHelps Internet down.

  • AskMP
    Matthew Potter (@AskMP) reported

    @RogersHelps Yea, I had called and was offered the same response. Can no longer offer that solution… at the lowest option, it’s basically another plan anyway. So much from migrating my GF from a competitor to you. No need for DMs, if there was a good solution, it should be public knowledge.

  • msdarth
    msdarth (@msdarth) reported

    @RogersHelps She's dead. I tried cancelling it but no, now her elderly sister has to do it among many of the other hundred things she has to do so my friend continues to get charged for a service she no longer needs until her 80yr old sister can get around to contacting you. Awesome.

  • Dreamki09695191
    Dream killer (@Dreamki09695191) reported

    @RogersHelps Even bell has full service what the hell is wrong with you guys