Rogers

Rogers Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L, N2V and N2J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 05/09/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: New Hamburg, Cambridge, Kitchener, Waterloo and Baden.

Loading map, please wait...
City Problem Type Report Time
CanadaNew Hamburg Total Blackout
CanadaCambridge TV
CanadaCambridge Internet
CanadaKitchener Internet
CanadaKitchener Phone
CanadaWaterloo Wi-fi

Community Discussion

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Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • DGibs Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • SamClairmont91 Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • SyedTariqQadri S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • jiminthecage engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

  • 13Byrne Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • MedicRichard Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Lajoie10 Dan Lajoie (@Lajoie10) reported

    @darkestcanuck @Rogers It’s The Game of Phones... they could give two shits if you leave cause they know they’ll pick up a disgruntled Bell customer at the same time. Competition in the phone/internet market is a joke.

  • NDehod Nick Dehod (@NDehod) reported

    @RogersHelps The nhl app on Apple TV. Can I just get some compensation I paid for a service that doesn’t really work

  • HuntingBenjamin Benjamin Hunting (@HuntingBenjamin) reported

    @RogersHelps Thanks for the quick response. I have tried both Chrome and Firefox, as well as the app. The loop occurs on both browsers, the app won't load video. Earlier this afternoon I had no trouble logging in and replaying last night's games on Chrome.

  • jbsmith Jessica Blaine Smith 📷 (@jbsmith) reported

    Looking for recommendations for internet. Our @RogersHelps has been dropping intermittently for a while now. Especially tonight when we needed it for for work. We can’t afford this to happen as self-employed people. We can’t wait a week for them to tell us how we they will fix it

  • zaheera58383701 ❤️ LOVE FOR ALL ❤️ (@zaheera58383701) reported

    @RogersHelps Heels I need help

  • Lafv26 Lafv (@Lafv26) reported

    @Rogers Having issues signing into NHL Live again... when I try to watch a game it just keeps redirecting me to the login page after i've already pressed "sign in".

  • Wick_Dawg kbwicks (@Wick_Dawg) reported

    @RogersHelps today I sent large video & pictures over MMS (pixel 4 XL). Now I can't send or receive any group msgs or send pictures . I cleared app cache; deleted all my messaging backups and reset all my network settings... does something need to be reset on the Rogers end?

  • NDehod Nick Dehod (@NDehod) reported

    @RogersHelps Not trying to be rude just trying to watch hockey that I paid to watch

  • NDehod Nick Dehod (@NDehod) reported

    @RogersHelps Well the game says it’s on break but it’s not. this service has had nothing but problems. It is inconsistent and hardly works when you need it ton

  • KyleRamsay27 Kyle Ramsay (@KyleRamsay27) reported

    @HuntingBenjamin @RogersHelps Could be having my other problem. I can only use live on my phone. My login will not work on a desktop.