Rogers Outage Report in Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Waterloo come from postal codes N2L, N2K and N2T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Rogers
Rogers is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Cambridge, Waterloo, Kitchener, Breslau, Baden and New Hamburg.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
||
| Waterloo |
Total Blackout | |
| Kitchener |
Internet | |
| Kitchener |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
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Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
-
Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
@Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.
-
Douges
(@Douges60) reported
from
Cambridge, Ontario
@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me
-
Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers
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Greg Cook 🇨🇦
(@GregnKW) reported
from
Kitchener, Ontario
@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Debbie Holland
(@DebbieH039) reported
from
Cambridge, Ontario
Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!
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Debbie Holland
(@DebbieH039) reported
from
Cambridge, Ontario
Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service
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Paul Ingram
(@Checkguy2000) reported
from
Kitchener, Ontario
@Rogers no tv for last half hour! Is ignite down? All channels
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
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Jenny Brooks
(@MsBrooksWRDSB) reported
from
Kitchener, Ontario
Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
-
Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Gaggu Pathania
(@pathania_gaggu) reported
@PurpleOneArt @RogersHelps Why you guys always having issue with internet but not with billing
-
Daniel Castillo
(@akadacapi) reported
@RogersHelps second outage in less than a week. What is wrong with you bro? We need to work with our phones. 25 minutes online waiting to be attended for a costumer services representative??
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Nadine Wells
(@nadinewells) reported
@drlorileeoates @RogersHelps Apparently it's @rogershelp policy and there's nothing the customer reps or managers can do about it. Just have to wait for my money to magically show up in my account 5-8 days after the next billing cycle 🙄
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Hemanshu Nanda
(@HemanshuNanda) reported
@RogersHelps @SpencerMV_ Agreed with @SpencerMV_ , even i cant connect. All my 5 devices on rogers are having the same issue. On hold with Tech support for almost hour now to chat with someone about this. Happened second time in 4 days.
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Logan
(@tak23oda) reported
@RogersHelps Data network on two lines is down again this week. We’re just about at an hour this time. We were over an hour the first time. What’s going on!?
-
Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
-
Kenold Knight
(@kenoldknight) reported
@RogersBiz has horrible customer service! Been with Rogers for 20 years…don’t use them.
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Kristopher
(@HappiGoLucki12) reported
@Rogers @RogersHelps FOUR HOURS ON HOLD WITH ROGERS AND DISCONNECTED TWICE! $200 increase in bill & cannot get a live person. Absolutely ridiculous. Horrible service no wonder executives are fighting in the boardroom.
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Matazar
(@Matazar) reported
. @RogersHelps Are you able to look into the infrastructure tickets open in the area? I'm wondering if you've even begun to fix the issue in our area that I reported several months ago. I'm tired of the noise on my line affecting my connection quality.
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Daniel Castillo
(@akadacapi) reported
@RogersHelps second outage in less that a week!!! What’s wrong with you? We have to work, we need our phones with internet. We’re paying for that, even your services are so expensive! I’m online waiting to be attended for a costumer service representative for at least 25 minutes!