1. Home
  2. Companies
  3. Rogers
  4. Waterloo
Rogers

Rogers outages and service status in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Apr 25, 7:07 PM EDT.
  • 77% Internet (77%)
  • 9% TV (9%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)

The latest reports from users having issues in Waterloo come from postal codes N2L and N2K .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener, and Cambridge.

CityProblem TypeReport Time
Waterloo Phone 2 days ago
Kitchener Internet 3 days ago
Cambridge Internet 3 days ago
Cambridge Internet 6 days ago
Kitchener TV 7 days ago
Cambridge Internet 9 days ago

Nearby cities with recent reports

Kitchener

2 recent signals

3 days ago
Cambridge

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • grlsruledaworld
    EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • JoshBroderick17
    Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • gurjitkular01
    Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario

    @Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • SallySarachman
    Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario

    @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

  • wdelves
    Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • GregnKW
    Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • SenhorSLBenfica
    T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    @thekneeguy @RogersHelps The miracle solution has failed.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • diva701
    Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps Internet is down 8n Cambridge N1R area

  • SamClairmont91
    Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • mariamin59
    Maria Minutillo (@mariamin59) reported from Kitchener, Ontario

    @MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔

  • SyedTariqQadri
    S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • GolfFiendE
    Erico BOY (@GolfFiendE) reported

    @RogersHelps Why do I have 3 bars of 5G yet my phone can't load a damn thing?

  • sotiredsotired
    tiredsotired (@sotiredsotired) reported

    @RogersHelps @BawlingOnBloor You will be sucked into a time wasting vortex that will enrage you and not solve your problem. Speaking from experience. The absence of humans now to deal with the endless billing errors is enraging. But good luck!

  • KnightLes90454
    Les Knight (@KnightLes90454) reported

    @RogersHelps is your customer care lines not working. I’m calling and the recording says it’s closed. It 11:20 AST or did you just close up shop.

  • alberstat
    Paul Alberstat (@alberstat) reported

    @Rogers Trying to set up my new iPhone you promised would be easy. Nope! I waiting over 2 hrs on the phone only to be told they can’t take my call try again later and hung up! Another hour later on someone else’s phone I finally got someone to help. I’m ready to cancel my phone.

  • _Matrix_666_
    Quintessence (@_Matrix_666_) reported

    @globeandmail @IreneHGalea @rogers already crappy service will continue to get worse.

  • MicheleLReiw
    Michele L Renaud (@MicheleLReiw) reported

    @RogersHelps The problem no longer exists, we are no longer clients. Problem solved.

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @RogersHelps In a garbage bag. I can’t believe how Roger’s has treated me. Bad enough I have my dad’s death to deal with but I have Roger’s on top of things. I was told his balance would be written off after we return the equipment. I have spoken to people on the phone and online and given up

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    @RogersHelps To be perfectly honest, I'd rather not call because I have yet to find a front line agent to whom I'd give a passing QA score. Your call centre reps are HORRIBLE in my opinion.

  • MustangShow
    MustangShow (@MustangShow) reported

    @Rogers #Rogers Dollar Store Internet is DOWN again in Markham on April 23rd in the middle of @NHL Playoff Overtime Games! @Rogers is a total joke! They are incapable of providing a reliable service, the only thing they are good at, is ripping off customers! 🖕

  • Ferreira_nszuki
    DTAmerikka (@Ferreira_nszuki) reported

    @RogersHelps does Rogers still have a retention department or do these Customer service reps take care of that?