Rogers Outage Report in Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Waterloo come from postal codes N2L, N2K, N2J and N2T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (59%)
-
TV (13%)
-
Wi-fi (11%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Baden, Cambridge and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
TV | |
| Baden |
TV | |
| Kitchener |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
-
T⚽️NY 🇨🇦🇵🇹
(@SenhorSLBenfica) reported
from
Cambridge, Ontario
Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?
-
Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
-
Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
-
Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.
-
Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
-
Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
-
Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell
-
Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed
-
T⚽️NY 🇨🇦🇵🇹
(@SenhorSLBenfica) reported
from
Cambridge, Ontario
@thekneeguy @RogersHelps The miracle solution has failed.
-
rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
-
Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service
-
Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
-
Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
-
Greg Cook 🇨🇦
(@GregnKW) reported
from
Kitchener, Ontario
@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
-
Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers
-
Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
@Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.
-
Joshua Broderick
(@JoshBroderick17) reported
from
Kitchener, Ontario
Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
-
Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
-
Douges
(@Douges60) reported
from
Cambridge, Ontario
@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me
-
Jenny Brooks
(@MsBrooksWRDSB) reported
from
Kitchener, Ontario
Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Osselot
(@osselotmusiq) reported
Very annoying that my @TELUS internet sucks so much but Canadian telecom is basically organized crime and so I can’t really expect any better from @Rogers or @Bell
-
Nathan Rehm
(@ohtownrehm) reported
Hi @RogersHelps, I need help deleting an unactivated Ignite order. Rep said would auto-cancel if not accepted. Purolator left it outside and I returned it. FedEx Track: 792007773926 (returned Oct 29/25). Acct#: 5-0661-8804 Please escalate to Order Mgmt to remove order + charges
-
Nathan Rehm
(@ohtownrehm) reported
@RogersHelps Still waiting for a follow-up. I’m trying to get an unactivated order removed. The equipment was never used and was returned via FedEx. Please stop brushing me off to phone/chat — chat disconnects and phone support takes hours with no resolution.
-
Nathan Rehm
(@ohtownrehm) reported
@RogersHelps help with a NON-ACTIVATED order incorrectly billed. returned unopened equipment immediately. FedEx return info: Track ID: 792007773926 Returned 2025-10-29 Orillia ON. Original rep said not to accept equipment and the order would auto-cancel. Never activated
-
Nathan Rehm
(@ohtownrehm) reported
Hi @RogersHelps, I need help deleting an unactivated Ignite order. Rep said would auto-cancel if not accepted. Purolator left it outside and I returned it. FedEx Track: 792007773926 (returned Oct 29/25). Acct#: 5-0661-8804 Please escalate to Order Mgmt to remove order + charges
-
Nathan Rehm
(@ohtownrehm) reported
@RogersHelps Still waiting for a follow-up. I’m trying to get an unactivated order removed. The equipment was never used and was returned via FedEx. Please stop brushing me off to phone/chat — chat disconnects and phone support takes hours with no resolution.
-
Nathan Rehm
(@ohtownrehm) reported
@RogersHelps I’m not interacting with anyone claiming to be FedEx — I posted the tracking label from the return. The order was never activated and was already sent back. Calling/chatting hasn’t been possible due to extreme wait times. Please escalate instead of sending scripts.
-
Nathan Rehm
(@ohtownrehm) reported
@RogersHelps help with a NON-ACTIVATED order incorrectly billed. returned unopened equipment immediately. FedEx return info: Track ID: 792007773926 Returned 2025-10-29 Orillia ON. Original rep said not to accept equipment and the order would auto-cancel. Never activated
-
Nathan Rehm
(@ohtownrehm) reported
@RogersHelps help with a NON-ACTIVATED order incorrectly billed. returned unopened equipment immediately. FedEx return info: Track ID: 792007773926 Returned 2025-10-29 Orillia ON. Original rep said not to accept equipment and the order would auto-cancel. Never activated
-
Nathan Rehm
(@ohtownrehm) reported
@RogersHelps I’m not interacting with anyone claiming to be FedEx — I posted the tracking label from the return. The order was never activated and was already sent back. Calling/chatting hasn’t been possible due to extreme wait times. Please escalate instead of sending scripts.