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Rogers outages and service status in Waterloo, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Waterloo, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Aug 12, 11:14 AM EDT.
  • 50% Internet (50%)
  • 30% TV (30%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)

The latest reports from users having issues in Waterloo come from postal codes N2L .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.

CityProblem TypeReport Time
Kitchener Internet 17 hours ago
Cambridge Internet 1 day ago
Kitchener Internet 1 day ago
Kitchener Internet 4 days ago
Cambridge Wi-fi 5 days ago
Cambridge Internet 6 days ago

Nearby cities with recent reports

Kitchener

3 recent signals

17 hours ago
Cambridge

3 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • ishansa
    Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    @Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.

  • kaseysmom11
    Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.

  • Jenn_Passy
    Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario

    @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

  • DGibs
    Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • canadaimmigrate
    Amir Ismail & Associates (AIA) (@canadaimmigrate) reported from Cambridge, Ontario

    Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers

  • 13Byrne
    Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • JoshBroderick17
    Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    I'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • DoBetterCA
    #YouCanDoBetter (@DoBetterCA) reported

    @Lidsville @Rogers Ask them which plan you are on now and they will hang up because they don’t know - fake agents

  • GRichM77
    Rich (@GRichM77) reported

    @RogersHelps all text messages have ceased ? what ******** just happened Eric ?

  • sdenoon
    Scott Denoon (@sdenoon) reported

    @RogersHelps Is the current expected resolution time of 10 PM for the outage in Calgary accurate? If so, that's unacceptable as that would be 18+ hours without Internet for all your customers on a Monday. Can we expect some sort of bill credit after this?

  • neufmille_hal1
    Silas Smith (@neufmille_hal1) reported

    @SweetSpotRD @zukkyzee @Rogers Beltline all down

  • SeNoR_Jeff13
    Jeff (@SeNoR_Jeff13) reported

    @RogersHelps @MerileeToo I am also not receiving emails to my shaw mail accounts for last 3.5 hours. My friend also has the same issue. Is this because of the outage in Calgary?

  • franticmonkey
    El The 🇨🇦🇲🇹 (@franticmonkey) reported

    @RogersHelps I have never, ever been more insulted in my life. "You're waisting my time" That is rogerss customer service for you.

  • Strigah_steph
    Steph's Coping Strategies (@Strigah_steph) reported

    @Lidsville @Rogers This sounds like when I was being called by Telus for months about their security service. I kept asking to be taken off the list, they kept calling. Telecoms are evil

  • NubiaAndYou
    Nubia And You (@NubiaAndYou) reported

    @RogersHelps All payments go through. This is not the challenge. It’s the problem which is why I want to speak to someone and you want me to talk to AI.

  • BridgelandYYC
    Bridgeland YYC (@BridgelandYYC) reported

    @RogersHelps @frugalfrivolous Please update outage affected areas, SW Calgary is also down -Bankview

  • rgross36
    BURNSY99 (@rgross36) reported

    @Sportsnet the @BLUEJAYS fanbase is WORLD SERIES based ONLY. They have ZERO INTEREST in WILD CARD races. They ARN'T sports fans. Just BAND WAGON jumpers. JOIN the crowd. NO WORLD SERIES NO FANS. NO FANS big trouble for @ROGERS