Rogers

Rogers Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L, N2T, N2K and N2J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 01/29/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Phone
CanadaWaterloo TV
CanadaKitchener TV
CanadaKitchener TV
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • wdelves Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • jiminthecage engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • SyedTariqQadri S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • SamClairmont91 Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • DGibs Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • MedicRichard Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelNguyen__ Michael Nguyen (@MichaelNguyen__) reported

    @RogersHelps @Rogers why is your customer service so bad?! I can't even be transferred to the right department...

  • kevinisannoying kev (@kevinisannoying) reported

    @Rogers you’re actually a garbage company lmao idk how you guys can even function, your internet is so **** I bet not even your own damn CEO uses it.

  • yaboijaeds baeden (@yaboijaeds) reported

    @RogersHelps sir my internet is down and a man like me has work

  • julesiscanadian Canadian Girl 🇨🇦 (@julesiscanadian) reported

    @Rogers @rogerssupports What is going on with the TV audio signal in Angus, ON. It is cutting in and out...makes in really difficult to watch.

  • BigBenIsAngry Ben F'n Ortmanns (@BigBenIsAngry) reported

    Literally the absolute worst customer experience of my life today with @Rogers. 8 hours of call time with them today, only to end up with my order cancelled, and my day wasted. "Frustrated?! Frustrated isn't the Gawd Damn word for it! This is bullshit!" - @BretHart

  • moo_12434 Madiha (@moo_12434) reported

    @RogersHelps hi my internet is down I live in brampton my postal code is L6P 3M6

  • Trachealx Tracheal (@Trachealx) reported

    Looks like it was network related. @Rogers blocked certain websites again. Had to eff with the router.

  • teresajard T🕊 (@teresajard) reported

    @HollyGloger @RogersHelps I despise that my landlord thought they would be a good option to go with. ROGERS HAVE NEVER BEEN THE BETTER OPTION

  • cujoz66 TRACEY G (@cujoz66) reported

    @VMCcare you ever going to answer when you're getting 5g or am I leaving after 19 years to go to @Rogers or @Bell no sense upgrading on virgin if no network to support phone

  • HerlizzaM Herlizza (@HerlizzaM) reported

    Hey @rogers why did it take 10 days, 2 online attempts, 3 phone calls and over 2 hours with 6 separate people to change to a service that was supposed to be easy to do on your site?