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Rogers outages and service status in Waterloo, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 6, 10:10 PM EDT.
  • 52% Internet (52%)
  • 19% TV (19%)
  • 14% Total Blackout (14%)
  • 10% Phone (10%)
  • 5% E-mail (5%)

The latest reports from users having issues in Waterloo come from postal codes N2L and N2K .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.

CityProblem TypeReport Time
Kitchener TV 5 days ago
Waterloo Internet 6 days ago
Kitchener Total Blackout 8 days ago
Cambridge Total Blackout 8 days ago
Cambridge Total Blackout 8 days ago
Cambridge Internet 8 days ago

Nearby cities with recent reports

Kitchener

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • WesGallant
    wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • kaylacforget_
    KaylaChristina (@kaylacforget_) reported from Kitchener, Ontario

    For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • GurpartapSS
    Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • grlsruledaworld
    EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • diva701
    Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • JoshBroderick17
    Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • gurjitkular01
    Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario

    @Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .

  • AndyCWood
    Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • jiminthecage
    engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

  • m4middle
    Meaghan M (@m4middle) reported from Lakeshore Village, Ontario

    @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • anmolkatyal2177
    Anmol katyal (@anmolkatyal2177) reported

    @Rogers @RogersHelps what a worst service. Since morning i am not able to access internet n trying to reach n connect to you guys but after 45 minutes of hold there is no one there to connect. I guess time to switch to @Bell

  • kishoorvipul
    Kishoor Vipul (@kishoorvipul) reported

    I'm paying for roam like home daily on my vacation, and none of my calls are going out. I can't call the Rogers Support line either- can you please contact me ? @Rogers

  • yidchick
    Alison S. (@yidchick) reported

    @RogersHelps due to the horrible experience I have filed a complaint with the rogers management team. thanks for your lack of help

  • Nucks1968
    James S. (@Nucks1968) reported

    @provincesports 🇨🇦🏒We all agree that the people in charge at @Rogers & @RogersMediaPR are HORRIBLE people. Everyone should dump ROGERS in favor other providers , it is the only way to help.

  • cigarbufff
    Rob S (@cigarbufff) reported

    @RogersHelps @Rogers I've been trying to reach Rogers support for 3 weeks now. I've waited over 1 hour and 30 min the first 3 times and then cut off. Now this week the que is not accepting calls at all. Can someone reach out to me. I'm having network problems with mobile.

  • callmeaskayra
    Kay (@callmeaskayra) reported

    @RogersHelps I can’t even connect to a live agent for 11 days. Today I just connected to one and they said because of an internal system issue they cannot access to my account. I’m paying money for my internet and I cannot use it

  • tanyalsweet
    Tanyassm (@tanyalsweet) reported

    @RogersHelps Still on hold and now it’s an hour and 45minutes @Rogers you owe for a week of ****** service! I have to use my Starlink to make calls or drive 3 mins down the road for reception yet I’m 45secs from your tower. I reported it! (ticket I2600573957)

  • thejamesriley
    James Riley (@thejamesriley) reported

    @RogersHelps I have been in DM. Still waiting to get into my account please. Conversation trickled off with another customer service rep

  • CanuckTarheel
    Matt Keip (@CanuckTarheel) reported

    @provincesports In this column I hope Mr. Taylor is only criticizing Toronto & not all of SW Ontario. K-W is a top 12 media market in Canada & we're angry with @Rogers as they shut down our only local news talk station.

  • SusyCampos19
    Susy Campos (@SusyCampos19) reported

    @Rogers Funny i clicked on add new service and i get someone picking up the phone right away. Yet you don’t value your current customers