Rogers

Rogers Outage Report in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Waterloo come from postal codes N2L, N2J, N2K and N2T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 02/18/2026 19:05

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener, St. Jacobs, Cambridge and Baden.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Internet
CanadaWaterloo Wi-fi
CanadaKitchener Internet
CanadaSt. Jacobs TV
CanadaCambridge TV
CanadaCambridge E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • 13Byrne Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • DGibs Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • MedicRichard Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • SyedTariqQadri S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • pjeg14 penelope graham (@pjeg14) reported

    5. We're lucky enough that we can absorb a day of my husband not working due to @Rogers incompetence. But there are many who would face greater financial hardships due to their internet being cut off. I know this won't shock anyone - big telecom service is unconscionable.

  • Its_DBOi DBOi (@Its_DBOi) reported

    @RogersHelps Your rogers ignite service is joke. You really should leave the market

  • nightimezzzzz Jagmeet Singh’s Son (@nightimezzzzz) reported

    @RogersHelps thanks for shutting down my internet access every night at 2:15am and have the gall to say over the phone that it is not your issue but my own. I’m done with your **** service and moving to Bell which I’ve never had problems with

  • amyluver99 Gina (@amyluver99) reported

    @2003Sebring @Rogers True my internet was literally out for 3 weeks and they didn't even know what the problem was LMAAOO LIKE HOW

  • Yonark1 Yonark (@Yonark1) reported

    @RogersHelps What the hell?! Do you not remember charging your customer a $45 fee for “reserving” a phone with you (which is refundable after i get the phone)? If your manager saw this response you are fired my friend.

  • pjeg14 penelope graham (@pjeg14) reported

    4. After literally hours on the phone with @rogers service, we're told that the best they can do is try to send someone tomorrow am, but that tech is still scheduled for 4 - 6. Hubby had to take day off work as a result. Plans to use the time to migrate all our services to Bell

  • polly_canada Polly Canada 🐈🐈 @🏡 (@polly_canada) reported

    @RogersHelps internet and ignite tv down in St. Thomas Ontario . Any idea when this will be repaired?

  • SlappeSlapp President Elect Slappe (@SlappeSlapp) reported

    @RogersBiz NO. Smart people are on to this globalist garbage.

  • ShawnPuggerWill Shawn Williams (@ShawnPuggerWill) reported

    @RogersHelps Yours is a garbage company run by idiots and morons. Those are only words I can use on Twitter. Won't be as nice when I respond to the email I just received from Rogers. Rogers is a company operated by complete idiots and imbeciles. You have finally crossed a lime and I'm gone.

  • BrankoLuke LBP (@BrankoLuke) reported

    @TTVFlashGordon @Rogers having the same issue. 500mb down, like 4-9 up, and 185 ping. so stupid. they dont give a ****