Rogers

Rogers Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L, N2T, N2J and N2K.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 03/12/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Waterloo, Cambridge, Kitchener, St. Jacobs and Baden.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Total Blackout
CanadaCambridge Total Blackout
CanadaCambridge TV
CanadaCambridge Internet
CanadaKitchener TV
CanadaWaterloo Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • DGibs Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • 13Byrne Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • MedicRichard Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • SamClairmont91 Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • SyedTariqQadri S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • peter101s 🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @girlwithnoname @Rogers I’ve been with Roger’s for over 40 years and I’m cancelling all my services in a few weeks. I use to like their services and customer service but the customer service has gone down, mostly if you need help with payments and the prices keep going up.

  • MattCundill Matt Cundill | Voiceover 🎙️ | Podcast Wizard 🎤 (@MattCundill) reported

    @StockSniperDrew @Rogers The call always disconnects when the call gets hard in India. Also - no one seems to think it's an issue that the PHONE COMPANY can't keep the call connected. We have grown weak as consumers.

  • vasiliki0323 Val B (@vasiliki0323) reported

    @Jim_Bowie @Rogers I feel you! I spent 5.5 hrs with @Rogers to transfer line from corp to personal. A txn that should take 15 mins. Then another 2.5 hours on a call back to fix ab error from that initial call. On that 2nd call, I lost the initial pkg I was offered for a lesser but more $$ one.

  • ElisaMarie__ Elisa (@ElisaMarie__) reported

    @RogersHelps @nerv102 My internet has been down in Vaughan since about 5am or longer

  • JustCanadianGal Old Woman’s Chair (Grandma ZZ) (@JustCanadianGal) reported

    45 minutes count down timer stopped still on hold no agent @Rogers has no support?

  • StockSniperDrew dias (@StockSniperDrew) reported

    122 minutes on the phone waiting for @Rogers technical service and the call on their end disconnects. Wait another 1 hour on the line call disconnects a second time on their end. Now currently at 37 minutes.. worst customer service in the industry hands down

  • jencluff Jen Cluff Ⓥ 🐈‍⬛🦮🇨🇦 (@jencluff) reported

    @RogersHelps That is the issue @rogershelp … I have contacted them and they keep passing me off to some other dept… & I don’t get anywhere and have to keep waiting in queues… have wasted many hours I can’t get back an just want the issue fixed! I know they can change channels for me but…

  • G995Stu Stuart T 995 (@G995Stu) reported

    @RogersHelps Hi - I recall it happening another time when I was watching a game this year. I remember it was a Detroit game but can't recall date specifics. The game coverage ends prematurely and goes back to the menu screen. Very frustrating as I'm paying for this service.

  • 4thLine4Life Stephen (@4thLine4Life) reported

    hey @rogers do we all have to cancel our services to top you from letting Brad continue?

  • KristaSzecsany Krista Szecsany (@KristaSzecsany) reported

    @Rogers 1 hour 25 mins waiting for customer service as when I upgraded my phone the store wouldn’t return my old phone for me said they will send me a kit in the mail one month later still hasn’t come. I am not paying for that phone been on hold. This company is disgusting