Rogers Outage Report in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, and St. Jacobs.

City	Problem Type	Report Time
Kitchener	Internet	6 hours ago
Kitchener	Internet	6 hours ago
Kitchener	Internet	2 days ago
Kitchener	Internet	2 days ago
Cambridge	Internet	3 days ago
Kitchener	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• 
  Paul Cocker (@pisceanpaul) reported 2 minutes ago from Kitchener, Ontario

  @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

• 
  rOgUE66☮️ (@daevmc) reported 4 minutes ago from Cambridge, Ontario

  @RogersHelps can you confirm the problem with internet at N1R?

• 
  Amir Ismail & Associates (AIA) (@canadaimmigrate) reported 6 minutes ago from Cambridge, Ontario

  Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers

• 
  Gavy (@GurpartapSS) reported 15 minutes ago from Kitchener, Ontario

  @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

• 
  Tim Armstrong (@TimJArmstrong) reported 17 minutes ago from Cambridge, Ontario

  It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

• 
  Jenny Brooks (@MsBrooksWRDSB) reported 18 minutes ago from Kitchener, Ontario

  Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

• 
  Tim Armstrong (@TimJArmstrong) reported 22 minutes ago from Cambridge, Ontario

  @Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.

• 
  Craig Campbell (@craiger_c) reported 23 minutes ago from Waterloo, Ontario

  @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

• 
  T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported 25 minutes ago from Cambridge, Ontario

  Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?

• 
  Thiago Neres (@thiagoneres) reported 26 minutes ago from Kitchener, Ontario

  @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

• 
  T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported 29 minutes ago from Cambridge, Ontario

  @thekneeguy @RogersHelps The miracle solution has failed.

• 
  Michelle Radman (@mishyme) reported 34 minutes ago from Kitchener, Ontario

  Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

• 
  rOgUE66☮️ (@daevmc) reported 36 minutes ago from Cambridge, Ontario

  @Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome

• 
  Levis Becker (@LevisBecker) reported 43 minutes ago from Kitchener, Ontario

  @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

• 
  rOgUE66☮️ (@daevmc) reported 43 minutes ago from Cambridge, Ontario

  @RogersHelps Internet is down 8n Cambridge N1R area

• 
  Douges (@Douges60) reported 45 minutes ago from Cambridge, Ontario

  @Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me

• 
  Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported 47 minutes ago from Waterloo, Ontario

  @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

• 
  Richard M. (@Richard_Miles68) reported 48 minutes ago from Cambridge, Ontario

  @inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!

• 
  Richard M. (@Richard_Miles68) reported 50 minutes ago from Cambridge, Ontario

  Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?

• 
  Joshua Broderick (@JoshBroderick17) reported 55 minutes ago from Kitchener, Ontario

  Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pedro Lozano (@pedrolozano_m) reported 5 minutes ago

  @Rogers @RogersHelps an answer, they just keep transferring from collection department,to home monitoring, to customer service with long waiting calls.They receive the equipment in a mail room. I gave all the info a month and half ago. And i was told they wont call anymore

• 
  Amanda Mae Risser (@AmandaRisser1) reported 6 minutes ago from Toronto, Ontario

  @RogersHelps an employee at a Rogers store told me putting my phone in airplane mode can sometimes fix problems. Is this true? Why? She didn't know why, just gave me that tip. I was having trouble listening to music apps when she told me to do that.

• 
  Dave Jay (@DaveJayToronto) reported 10 minutes ago

  @HydroOne **** this campaign. fire the whole department of suits that came up with it. the c suite makes too much money to be throwing it away like this. whats next, you gonna sponsor some loser baseball team with our money like @rogers? **** you, lower rates.

• 
  Steph (@stephieelm) reported 12 minutes ago

  Hi @RogersHelps - my home internet has been down for almost a week. I called and a technician was allegedly sent to my home. When the two hour window in which they were due to arrive passed without a sign of said technician, I called to see what was going on.

• 
  Yoipi (@Yoipi) reported 14 minutes ago

  Y’all my upload speed is at a 2 @RogersHelps please help

• 
  sammy (@sammy69775144) reported 15 minutes ago

  @RogersHelps i gave you my email phone number .... keep liying i never had a response.... whats next ??????

• 
  David Sheedy (@Devilish21ca) reported 15 minutes ago

  @rogers why isn’t my cell service working when wifi is off? No social media service will update even with three bars

• 
  Duane Grady (@Renoversity) reported 20 minutes ago

  @Rogers Worst company I have ever dealt with bar none. Predatory practises, LIES to customers. So glad I don't use them anymore for cel phones. I have a cable bill for 23.67 per month and I resent paying that just out of principle. Thumbs DOWN @Rogers 👎

• 
  𝘿𝙧𝙚𝙭⚡ (@drex) reported 23 minutes ago

  Look, @TELUS I love your TV and internet service in my house, I do. But you GOTTA stop calling me about a cell phone every other week. I work for @Rogers @RogersMediaPR you literally cannot beat their staff deals. LITERALLY. No chance.

• 
  T (@TFROMTO) reported 25 minutes ago

  @RogersHelps my wifi is not working fix it! Downtown Toronto