Rogers

Rogers Outage Report in Waterloo, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Waterloo come from postal codes N2L and N2T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 03/13/2026 23:10

March 13: Problems at Rogers

Rogers is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, St. Jacobs and Baden.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Total Blackout
CanadaCambridge Total Blackout
CanadaCambridge TV
CanadaCambridge Internet
CanadaKitchener TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • MedicRichard Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • 13Byrne Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • SyedTariqQadri S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • FoodieB4 Foodie B (@FoodieB4) reported

    @RogersHelps Your internet doesn’t work ! With your technical support from last 30 minutes on hold still waiting. You guys are just good with analog tv. This is not Your forte!

  • michaelbamford mike (@michaelbamford) reported

    @AboutRogers @Rogers Hi @AboutRogers, I am reaching out to share that my service, like those of so many others, has still not been restored. Please explain your misleading and premature announcement.

  • rx2 rx2 (@rx2) reported

    @CiaoTuttiBene @TorontoStar @Rogers Good. You're in a good service area. In my area, Bell never bothered to make it work.

  • PythonBagpiper PythonBagpiper (@PythonBagpiper) reported

    Dear @RogersHelps Yesterday you left me a message saying “We know how important it is for people to stay connected.” In other words, there is value in “warranty” and availability is the cornerstone of warranty of a service. Value = $ Waiting…

  • irishriley30 Riley 🍀🍎 (@irishriley30) reported

    @jenminicooper @RogersHelps They are lying on the news saying the problem has been fixed. They have not fixed it. #rogersfail

  • shanl7777 Shannon (@shanl7777) reported

    @RogersHelps still no service for internet and cable - are you kidding me! I better be getting a credit

  • seife39 seife39 (@seife39) reported

    @AboutRogers @Rogers I unplugged my box, waited 1min several times! NO SERVICE! Liars!

  • RizwanSyed123 Rizwan Syed (@RizwanSyed123) reported

    @RogersHelps Hello Rogers. My internet is still not up. It still shows ignite wifi not available. Please help.

  • BonnieM32345606 Lou (@BonnieM32345606) reported

    @RogersHelps That's BS! Landline & Cell are both in/out (London ON). Internet is slow and most TV stations are unavailable. Channels that will come up after several minutes just go off/on/off/on-impossible to watch. I'm still waiting (1 1/2 hours) on live chat! Great Service

  • gonzosgirrl gonzosgirrl ♪♫♪ Oh I finally found my way ♪♫♪ (@gonzosgirrl) reported

    @RogersHelps My Ignite TV continues to suck. Won't stay connected more than 30 seconds at a time, and even then sound cuts in and out. FIX YOUR ****, ROGERS.