Rogers

Rogers Outage Report in Waterloo, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Waterloo come from postal codes N2L, N2T and N2K.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 12/12/2025 02:10

December 12: Problems at Rogers

Rogers is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Waterloo, Breslau, Baden and New Hamburg.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener TV
CanadaCambridge Internet
CanadaKitchener E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • SyedTariqQadri S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • 13Byrne Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • DGibs Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • MedicRichard Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • SamClairmont91 Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • william68727496 william tell (@william68727496) reported

    @RogersHelps Marina del rey complex lakeshore Blvd west of parklawn picture signal becomes grainy then freezes. Couple of days ago just couple of channels now 4/5 channels.

  • joeblow46631307 joe blow (@joeblow46631307) reported

    @RogersHelps cabletv outage in scarborough

  • ssinca13 Sami (@ssinca13) reported

    @RogersHelps Hi I don't have an account right now I was just wondering if you have internet only service and what happens if I decide to get it but canel it after only 6 months Thanks

  • ptyredcanuck Ptyredcanuck (@ptyredcanuck) reported

    @RogersHelps Firestick 4k (2018 model), firestick 4k max (2021 model) and chromecast with google tv. All devices work great with other live streaming apps, and only have problems with the SN Now App: constant buffering, frame skipping, stuttering and server errors. Also visit @snNOWsucks

  • CicirelliMegan Megan Cicirelli (@CicirelliMegan) reported

    How come when @Rogers has a service outage they don’t inform their customers? Why is the burden on the customer to find out what’s going on? Almost as if they don’t want customers to find out so they don’t have to issue all customers refunds 🤔

  • greenteapiggy greenteapiggy (@greenteapiggy) reported

    @RogersHelps Hi, the internet is down again in my area. I believe I saw some communication vans around my area earlier to fix something, and then my internet went out after that. Please look into it as I’m working from home.

  • HodgKnob Dylan Hodgson (@HodgKnob) reported

    @Rogers Oshawa internet service outage again? I pay 200 bucks for your costumers service to tell me ots my fault, when u haven't had any issues in months... Smh, of course you'd **** up on F1 race weekend and say it's my fault.

  • willjlfarrow William Farrow (@willjlfarrow) reported

    @RogersHelps really a 90min plus wait time to get to a live CSR to fix something like for the 5th time something tells me even your twitter or other social media accounts would be as useless.

  • ilenezele Ilene zelewicz (@ilenezele) reported

    @Rogers -on hold for over 30 minutes for the second time today- aren’t you ashamed at how you treat your customers?

  • bonerinshorts IRMA GERD (@bonerinshorts) reported from Barrie, Ontario

    @Rogers Nevermind my bad. Thanks