Rogers

Rogers Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L, N2K and N2T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 12/05/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, Breslau, Baden and New Hamburg.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaCambridge Internet
CanadaWaterloo Internet
CanadaKitchener E-mail
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • jennmet9 Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • 13Byrne Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • WesGallant wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • boughner_m m boughner (@boughner_m) reported

    @Rogers wifi is intermittent and tv is down in Woodstock Ontario N4T

  • Wick_Dawg kbw (@Wick_Dawg) reported

    @RogersHelps Bowmanville , Ontario. Ignite TV in L1C postal, non stop freezing , and glitching on all TVs. I restarted the modem, factory reset the modem , system refreshed the ignite tv boxes twice. didn't fix the issue. Anything else I can do or just wait again?

  • ayym Anne Proctor-Counter🇨🇦 (@ayym) reported

    @RogersHelps I just spent over an hour on hold, spoke to a representative, who said she was transferring me to technical support. Got a message saying that due to high volume, call could not be answered, and it hung up. Still can't watch tv channels...can you please respond!!!

  • umbrellagalaxy Vikki (@umbrellagalaxy) reported

    @City_tv Can we have a repeat of this since @RogersHelps TV is not working for most of Southern Ontario again?

  • michaeltanzer マイケル・タンザー (@michaeltanzer) reported

    @Rogers WTF?! Ignite TV in Thornhill area isn’t functioning properly. What’s up with these outages?

  • Dany21Mondaca justinfever (@Dany21Mondaca) reported

    @RogersHelps @Mose01 They don’t try to resolve anything . Tried to talk 4 agents from Toronto. Don’t know if they understand the issue. Are they hired from anywhere than Canada ?

  • Dany21Mondaca justinfever (@Dany21Mondaca) reported

    @JRizz1664 @RogersHelps It’s their issue and now Rogers try to blame on their own customer who foot their bill every month. Rogers 🤡

  • itzsoireezee Ireeze (@itzsoireezee) reported

    Me: Just trying to watch gabby and rachel finds their mans on the bachelorette. @Rogers: No, even though you pay me stupid money monthly for ignite tv, I won't let you enjoy your paid services.

  • michaellamontl Michael-Lamont Lytle (@michaellamontl) reported

    @Rogers so are you going to reimburse us for the cable and internet outage on Friday and and the spotty crappy service since?

  • bookfanatic Laura (@bookfanatic) reported

    @rogers I am fed up with your crappy service. Ignite tv still not working and your company is offering a $4 credit, this is an insult to everyone who uses your service.