Rogers Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L, N2K, N2J and N2T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Baden, Cambridge and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
TV | |
| Baden |
TV | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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David Neill
(@DavidNeill93) reported
@RogersHelps Went to the TSN 3 broadcast opposed to the SN W broadcast and it seems to be better. Perhaps a Sportsnet problem.
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ברית / Brit
(@BritHemming) reported
is your modem. Your employees don't know what they are doing. They can't even verify that my account is a business account and not a residential account so they just keep transferring me around. I need this issue fixed or I would be happy to take my business elsewhere to @Rogers
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Nick
(@SenselessEarth) reported
@RogersHelps I finally got hold of an ignite person. What I would like you to do is send a memo to whomever does your website to adjust it. If an ignite customer asks to chat, it should be an ignite rep they get first... why on earth would I need to speak to a legacy rep first?
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MotoMike
(@MotoMike_ca) reported
hey @RogersBiz - Trying to add line w/device to business account, spent 1 hour yesterday going in circles with multiple agents for what should be a simple process that i've done in the past. Service has been BRUTAL, need some Actual Help.
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Ryan Paul
(@Pegleg78) reported
@RogersHelps It's also completely unwatchable on Chromecast due to huge buffering issues. Currently tried watching it and ended up 20 minutes behind actual game time.
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Nicholas Tran
(@CrrrazyEight) reported
@RogersHelps 2nd night in a row with NHL Live not allowing me to watch games on PC. Keeps saying I don't have a subscription but it works on my phone. Please fix this
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Michael Penkman
(@MPenkman) reported
@RogersHelps That response isn't much help to be honest. I had already looked at that and have used it for 4 years already - living in Alberta that info suggests not one jets game is blacked out. But game 1- blacked out - NHl live may be useless this year!
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MotoMike
(@MotoMike_ca) reported
@RogersBiz I did the live chat, that's what the problem was. 3 people gave me 3 different answers. one even transferred me from Business to Retail chat. I was told Live Chat and Phone support can't send certain models, and some are backordered 4 weeks.
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George Haddad
(@GeorgeHadaddy) reported
Just realized I posted my IP by accident ... but either way @rogers @RogersHelps get ur **** together
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Ryan
(@Ryan_Q97) reported
@RogersHelps Yes my login username for my profile. It’s a different email than the ones my bills are emailed to