Rogers

Rogers Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L, N2J, N2K and N2T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 11/04/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Waterloo, New Hamburg, Breslau and Baden.

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City Problem Type Report Time
CanadaCambridge Internet
CanadaKitchener E-mail
CanadaCambridge Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • SamClairmont91 Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • DGibs Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • MedicRichard Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • wdelves Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • jiminthecage engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

  • Checkguy2000 Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • geebs1983 Jordan (@geebs1983) reported

    @mrjonmacdougall @Rudolph85203035 @Rogers You got some low standards if you think that its ok for a service provider to take half of the country's economy down for 24 hours because its only an annual event....you are either a paid tweet (pathetic) or a pretty simple fella.

  • Fahrenheit_457 Mark Morrison (@Fahrenheit_457) reported

    @RogersHelps Ignite is horrible, internet and tv still down. I'd love to switch to @Bell for tv/internet services but not possible as Rogers is the only service provider in our apt building that offers decent internet speed. @Bell please offer Fibe in my area.

  • LFCandwhatever1 Kevin (@LFCandwhatever1) reported

    @Nicco2288 @RogersHelps You had an interview scheduled yesterday and already know you didn’t get it despite a nationwide outage? I call BS.

  • Eskieas Eskiea (@Eskieas) reported

    @juskazu @RogersHelps I have the same issue on my Xbox I’ve seen a lot of others on here say there consoles can’t connect properly either my wifi is extremely slow and it seems others have said the same it’s all a waiting game at this point once service is fully restored you’ll be able to connect

  • TheRealMrRemot1 TheRealMrRemote (@TheRealMrRemot1) reported

    So @Rogers you don’t hav an explanation for an issue that’s happened twice in 2 yrs? As a customer since 2008 I’ll be looking for a new carrier.

  • MattsBrat517 Lindsay (@MattsBrat517) reported

    @RogersHelps @Rogers I don’t want a bounce back message, why are my services still down??

  • im_Coldd Bagtown Soup Queen (@im_Coldd) reported

    @RogersHelps I still don't have internet. I hope to see the break up of your stupid monopoly

  • JimmyDaDodo Jimmy Dodo (@JimmyDaDodo) reported

    @jtobinbartlett @RogersHelps Service still okay it here in Toronto,

  • prouddata Darth Vader 🗯 (pronouns ben/chod) (@prouddata) reported

    @Peter79420233 @AboutRogers @Rogers Or they know and not yet prepared to share. Cyberattack? PII lost? This could be far worse than just and outage for them and us.

  • nathanbouvier1 nathan bouvier (@nathanbouvier1) reported

    @RogersHelps What sucks is i don't even use your services but you impacted everyone... think if your a provider for emergency services and the main provider for debit/interact you should have more fail safes or at tye very least emergency services should have its own dedicated line...