Rogers outages and service status in Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Aug 12, 11:14 AM EDT.
- Internet (50%)
- TV (30%)
- Total Blackout (10%)
- Wi-fi (10%)
The latest reports from users having issues in Waterloo come from postal codes N2L .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Internet | 1 day ago |
|
Cambridge
|
Internet | 2 days ago |
|
Kitchener
|
Internet | 2 days ago |
|
Kitchener
|
Internet | 5 days ago |
|
Cambridge
|
Wi-fi | 5 days ago |
|
Cambridge
|
Internet | 6 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Elaine (@Laineygirl) reported from Woolwich, OntarioOur #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd
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Greg Cook 🇨🇦🏴 (@GregnKW) reported from Alpine Village, OntarioI don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioIt is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell
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M (@Toyotasrgr8cars) reported from Kitchener, Ontario@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Fidget (@FidgetSS) reported from Cambridge, Ontario@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
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M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@Rogers You guys should improve the internet service before promoting other products!
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Richard M. (@Richard_Miles68) reported from Cambridge, OntarioAaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
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dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Dave MacKay (@dave_macadian) reported from Cambridge, Ontario8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, OntarioAnd typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Gavy (@GurpartapSS) reported from Kitchener, Ontario@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario@Rogers no tv for last half hour! Is ignite down? All channels
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Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
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Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Michelle Radman (@mishyme) reported from Kitchener, OntarioOh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario@rogers no home internet service in Waterloo
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
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Darren Dempsey (@darrendempsey73) reported from Cambridge, OntarioI'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet
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Sam (@SamClairmont91) reported from Kitchener, Ontario@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #
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Fidget (@FidgetSS) reported from Cambridge, OntarioHappy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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James (@robertojames192) reported@Rogers Im a Rogers customer, why is the Golf Channel feed acting up... live golf "skipping". Please fix.
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Darlow012 (@Darlow012) reported@GunGnome @Rogers Because what are you, the customer, going to do about it, switch to Bell or Telus 🤑🤑🤑 They got us good
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Yvonne Dean ☕🌈 (@Frazzling) reported@RogersHelps My business phone and internet are down in Ponoka.
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cko (@chriskoconnell) reported@Lidsville @Rogers Who ******** is answering calls from unknown numbers in 2026? Absolutely ridiculous.
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Kathryn Taylor (@katinedmonton) reported@Rogers you need to do better with customer service. 4 times with AI and no way to speak with anyone.
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Corey Herscu (@coreyherscu) reported@RogersHelps I did an upgrade at the end of june and have not received the regular bill credit for it. it's impossible to get through to customer care and when inasked for a review online, i was declined.
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💫 5iveThaGoddess 💫 (@BellaChanelT_O) reportedI need assistance and I literally called 13 times within the past 2 hours, only to be given the runaround and get hung up on. I don't call Roger's for this exact reason. I need one simple question answered and your AI cannot help. What's going on over there? @RogersHelps
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El The 🇨🇦🇲🇹 (@franticmonkey) reported@RogersHelps Hey, @rogers, I have sent around a dozen messages to you ******** via Twitter in the last 24 yours. ZERO RESPONSE. Spectacular customer service. **** you all too.
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FK (@dagdakiayaz) reportedHey @Rogers, I requested to move my internet service last month. A technician came out and told me that the Telus cable currently in use is provided by my landlord, while the Rogers cable is buried behind the drywall. Apparently, I now need to hire a third party to demolish the drywall and access the Rogers cable just to get my internet installed. Is Rogers going to help resolve this, or should I just switch to @TELUS?
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Sheila🇨🇦C (@SheilaC17730851) reported@RogersHelps @MerileeToo Cancelling my service. You ****** the situation up sooooo bad.