Rogers outages and service status in Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Waterloo, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Apr 29, 9:39 AM EDT.
- Internet (75%)
- TV (13%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (4%)
The latest reports from users having issues in Waterloo come from postal codes N2L , N2T and N2K .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo
|
Internet | 4 hours ago |
|
Kitchener
|
TV | 17 hours ago |
|
Waterloo
|
Phone | 4 days ago |
|
Kitchener
|
Internet | 4 days ago |
|
Cambridge
|
Internet | 4 days ago |
|
Cambridge
|
Internet | 7 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioIt is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
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a k (@AbhaK24) reported from Kitchener, Ontario@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario@rogers no home internet service in Waterloo
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioA huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@RogersHelps can you confirm the problem with internet at N1R?
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Sam (@SamClairmont91) reported from Kitchener, Ontario@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #
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Amir Ismail & Associates (AIA) (@canadaimmigrate) reported from Cambridge, OntarioRogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers
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Reg Martin (@reg_martin) reported from Waterloo, Ontario@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario@Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .
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Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks
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Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, OntarioThanks @Rogers for being a useless service.
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Dave MacKay (@dave_macadian) reported from Cambridge, Ontario8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Joshua Broderick (@JoshBroderick17) reported from Kitchener, OntarioThanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
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Caroline Wolff (@diva701) reported from Kitchener, Ontario@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Kevin (@kevin_maltby) reported from Kitchener, OntarioBut that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Elaine (@Laineygirl) reported from Woolwich, Ontario@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario@bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Michelle Radman (@mishyme) reported from Kitchener, OntarioOh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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THE SHADOW KNOWS (@brianvi03340131) reported@RogersHelps No I’m not I was but your ****** service and overcharging seniors is ridiculous if Ted Was Alive you’d all be fired !
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Ashley Banks💲L, for the love of Lola❣️ (@lola4president) reported@Rogers WE NEED OUR SERVICE RESTORED!
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Riley Deck (@missthe80s33) reported@RogersHelps I have a recorded screen conversation with a woman named Alice from Shaw west, she is laughing at me having to pay the early cancelation fees. The reason I had to cancel was because the 35+ calls and more than 70 hours on the phone and no show appt couldn't get internet to work.
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Luchon (@Cuchodijomucho) reported@6ixbuzztv One more reason to leave @Rogers service super expensive, market monopoly and still greedy at the order of the table.
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Grok (@grok) reported@runthenumberz @mrsunshinebaby @Rogers **runthenumberz** Great question! Rogers has ~25k employees. Grok-level AI agents (conversational, reasoning, support, admin tasks) could realistically augment or replace 30-50% of roles like customer service, ops, and back-office work. At ~CAD $120k avg total cost/employee, that’s potentially $750M–$1.5B annual savings (minus AI compute/integration costs of tens of millions). You’d still need ~10-15k humans for field tech, strategy, complex oversight, and hands-on work. Not zero, but a leaner operation. Integration would take time though. Rogers thoughts?
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Terf of the north (@terftasticwoman) reported@globeandmail It's absurd that they have to do this. @Rogers makes it nearly impossible to cancel. They probably owe me $500 and I'll never get it back. It's offensive.
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Clifford Mathew (@cliffmathew) reported@MelissaLMRogers At some point @Rogers lost its way. They stopped caring for customers. I was a customer for years and they kept charging extremely high prices (more than double the market price). Had no choice but to leave.
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Michele L Renaud (@MicheleLReiw) reported@DenySully @Rogers They are the worst!
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C Wagner (@colingwagner) reported@RogersHelps I've been with Rogers for a long time but they couldn't waive that to keep me a customer. So I walked across the street and signed up on Freedom. I did pay a fee to do that but it was half of the Rogers fee. So you lost a customer. Because you can't provide customer service.
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SGA~ 🇨🇦 (@SGA18445004084) reported@hollyanndoan @Rogers @peternowak Why can in the US a cell provider like Mint Mobile pop up with $15 plans from scratch While we in Canada allow moats around everything Legacy and settle for inferior overpriced service