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Rogers

Rogers Outage Report in Waterloo, Ontario

Why is my Rogers service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Waterloo come from postal codes N2L and N2T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, St. Jacobs, and Baden.

CityProblem TypeReport Time
Kitchener Internet 5 hours ago
Waterloo E-mail 6 hours ago
Kitchener Internet 1 day ago
Kitchener Internet 2 days ago
Kitchener Internet 3 days ago
Kitchener Wi-fi 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • TheSmileCEO
    Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • grlsruledaworld
    EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • TheJarraCanuck
    Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • pixl_frames
    PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • 13Byrne
    Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Wtmk81
    Wayne K (@Wtmk81) reported

    @RogersHelps my TV is not working as expected. How long is service supposed to be slow in my area?

  • DamolaBlackVudu
    Wahala Wahala Wahala (@DamolaBlackVudu) reported

    @RogersHelps why is there an outage on internet for 2 hours y'all really slowing my day down

  • DivyaT
    Divya (@DivyaT) reported

    @RogersHelps @RogersBiz my work is getting impacted because of the fluctuating home wifi. so when i asked to bump my phone data(rogers) to 50gb,so that i can at least work with the hotspot.i was given 5 gb for 2 days! WTH! you definitely dont know how to deal with client issues!

  • NewProfCalc
    Professor Calculus (@NewProfCalc) reported

    @RogersHelps Another nationwide outage. Yet we pay absurd amounts for mediocre internet service.

  • ThePeterKelly
    Peter Kelly (@ThePeterKelly) reported

    @RogersHelps is so bad I have to switch ISP providers and I'M NOT EVEN A ROGERS CUSTOMER! I love @TekSavvyBuzz but they rely on Rogers and I can't deal with this unstable Internet anymore. At least today Rogers admitted there was an issue. That usually takes 3 days.

  • BuNdOAVFC
    BuNdO AVFC (@BuNdOAVFC) reported

    @RogersHelps Been a customer for over 20 years and this is the worst period I have had with Rogers. Clear outage in a two-block radius impacting 50 customer or so, and your lame reps telling people to reboot modems. Only second tier manager admitted it. #rogers #rogersoutage

  • stxphhybaby
    Steph💫 (@stxphhybaby) reported

    @RogersBiz fix the internet in my area. Don’t make me have to switch to @Bell

  • AsherAdrian
    Adrian Asher (@AsherAdrian) reported

    @Canucks @Rogers I'm going to celebrate this team being the biggest joke of the league, retools don't work on bad teams. Thanks for ruining this franchise in an attempt to make playoffs. Hopefully, they will fall flat again and everyone against trades like this can say we told u so #canucks

  • JustinCleva
    Justin Cleva (@JustinCleva) reported

    @rogers @RogersHelps Can someone please explain why my parents have been without their Rogers Ignite TV for SIX DAYS? They pay WAY too much money to Rogers every month for this crap service. They called for a technician, you guys cancelled it. So when are you guys gonna fix this?

  • eddielavado
    lavadoe (@eddielavado) reported

    @RogersHelps it has been 48 hours now and the service in my area (Brampton) is still down. What is going on!