Rogers outages and service status in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.

City	Problem Type	Report Time
Kitchener	Internet	17 hours ago
Cambridge	Internet	1 day ago
Kitchener	Internet	1 day ago
Kitchener	Internet	4 days ago
Cambridge	Wi-fi	5 days ago
Cambridge	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• 
  Ishan Abeywardena (@ishansa) reported 35 seconds ago from Kitchener, Ontario

  @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

• 
  Loren Padelford (@LorenPadelford) reported 1 minute ago from Kitchener, Ontario

  Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

• 
  Reg Martin (@reg_martin) reported 1 minute ago from Waterloo, Ontario

  @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

• 
  Dan (@NothingworksDan) reported 12 minutes ago from Kitchener, Ontario

  @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

• 
  Chad R. Smith (@TheGospelOfChad) reported 15 minutes ago from Kitchener, Ontario

  @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

• 
  David J Loredan, UE (@DavidJLoredan) reported 15 minutes ago from Kitchener, Ontario

  @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

• 
  Hardik Jasani (@jasanihardik2) reported 20 minutes ago from Kitchener, Ontario

  @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

• 
  Tim Armstrong (@TimJArmstrong) reported 21 minutes ago from Cambridge, Ontario

  @Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.

• 
  Shannon Danielle (@kaseysmom11) reported 26 minutes ago from Kitchener, Ontario

  @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

• 
  Chad R. Smith (@TheGospelOfChad) reported 27 minutes ago from Kitchener, Ontario

  @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

• 
  Paul Cocker (@pisceanpaul) reported 28 minutes ago from Kitchener, Ontario

  @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

• 
  Chad R. Smith (@TheGospelOfChad) reported 31 minutes ago from Kitchener, Ontario

  @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

• 
  Fidget (@FidgetSS) reported 38 minutes ago from Cambridge, Ontario

  Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.

• 
  Jennifer Passy (@Jenn_Passy) reported 43 minutes ago from Kitchener, Ontario

  @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

• 
  Dan Gibson (@DGibs) reported 44 minutes ago from Cambridge, Ontario

  @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

• 
  M. Pocaterra (@MPocaterra1) reported 45 minutes ago from Waterloo, Ontario

  @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

• 
  Amir Ismail & Associates (AIA) (@canadaimmigrate) reported 48 minutes ago from Cambridge, Ontario

  Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers

• 
  Brendan J Byrne (@13Byrne) reported 52 minutes ago from Cambridge, Ontario

  @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

• 
  Joshua Broderick (@JoshBroderick17) reported 53 minutes ago from Kitchener, Ontario

  Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

• 
  Darren Dempsey (@darrendempsey73) reported 54 minutes ago from Cambridge, Ontario

  I'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  #YouCanDoBetter (@DoBetterCA) reported 15 minutes ago

  @Lidsville @Rogers Ask them which plan you are on now and they will hang up because they don’t know - fake agents

• 
  Rich (@GRichM77) reported 15 minutes ago

  @RogersHelps all text messages have ceased ? what ******** just happened Eric ?

• 
  Scott Denoon (@sdenoon) reported 16 minutes ago

  @RogersHelps Is the current expected resolution time of 10 PM for the outage in Calgary accurate? If so, that's unacceptable as that would be 18+ hours without Internet for all your customers on a Monday. Can we expect some sort of bill credit after this?

• 
  Silas Smith (@neufmille_hal1) reported 18 minutes ago

  @SweetSpotRD @zukkyzee @Rogers Beltline all down

• 
  Jeff (@SeNoR_Jeff13) reported 18 minutes ago

  @RogersHelps @MerileeToo I am also not receiving emails to my shaw mail accounts for last 3.5 hours. My friend also has the same issue. Is this because of the outage in Calgary?

• 
  El The 🇨🇦🇲🇹 (@franticmonkey) reported 19 minutes ago

  @RogersHelps I have never, ever been more insulted in my life. "You're waisting my time" That is rogerss customer service for you.

• 
  Steph's Coping Strategies (@Strigah_steph) reported 19 minutes ago

  @Lidsville @Rogers This sounds like when I was being called by Telus for months about their security service. I kept asking to be taken off the list, they kept calling. Telecoms are evil

• 
  Nubia And You (@NubiaAndYou) reported 24 minutes ago

  @RogersHelps All payments go through. This is not the challenge. It’s the problem which is why I want to speak to someone and you want me to talk to AI.

• 
  Bridgeland YYC (@BridgelandYYC) reported 24 minutes ago

  @RogersHelps @frugalfrivolous Please update outage affected areas, SW Calgary is also down -Bankview

• 
  BURNSY99 (@rgross36) reported 24 minutes ago

  @Sportsnet the @BLUEJAYS fanbase is WORLD SERIES based ONLY. They have ZERO INTEREST in WILD CARD races. They ARN'T sports fans. Just BAND WAGON jumpers. JOIN the crowd. NO WORLD SERIES NO FANS. NO FANS big trouble for @ROGERS