Rogers Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L, N2J and N2K.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Waterloo, St. Jacobs and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
TV | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Waterloo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Jenny Brooks
(@MsBrooksWRDSB) reported
from
Kitchener, Ontario
Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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T⚽️NY 🇨🇦🇵🇹
(@SenhorSLBenfica) reported
from
Cambridge, Ontario
@thekneeguy @RogersHelps The miracle solution has failed.
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Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
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Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Joshua Broderick
(@JoshBroderick17) reported
from
Kitchener, Ontario
Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
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Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Waterloo, Ontario
@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
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Thiago Neres
(@thiagoneres) reported
from
Kitchener, Ontario
@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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T⚽️NY 🇨🇦🇵🇹
(@SenhorSLBenfica) reported
from
Cambridge, Ontario
Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?
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rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
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rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@RogersHelps Internet is down 8n Cambridge N1R area
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Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Gavy
(@GurpartapSS) reported
from
Kitchener, Ontario
@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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Craig Campbell
(@craiger_c) reported
from
Waterloo, Ontario
@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
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Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
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Jennifer Passy
(@Jenn_Passy) reported
from
Kitchener, Ontario
@RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
I'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet
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Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Amir Ismail & Associates (AIA)
(@canadaimmigrate) reported
from
Cambridge, Ontario
Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers
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Douges
(@Douges60) reported
from
Cambridge, Ontario
@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me
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rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@RogersHelps can you confirm the problem with internet at N1R?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Estrela(Jeff E)
(@JeffFree) reported
Rogers @Rogers you guys are screwing me again. How come you guys suck so bad at customer service, if would like my advice stop subbing service calls, these piece meal techs have no vested interest in customers or your company. Bags are closer to the door now....
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YesMyNameIsKaren
(@KSH867) reported
@Rogers my partner has been on hold with your retention department 1 hour 15 minutes. He is tenacious so be prepared - is this how you treat loyal customer? 27 years with Rogers - seems like a good time to drop you...
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Thiago Neres
(@thiagoneres) reported
from
Kitchener, Ontario
@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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MZ
(@UNSHAKEN_M) reported
@RogersHelps Im on your support chat for 2 and a half hours now and im getting told the same story as before. “Oh its been done” yet here we are again for the 4th month with the same ****
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tomasZ
(@tommytweetz_) reported
@Rogers why are your customer specialists incompetent?
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RedProtocol 🇨🇦
(@RedProtocol_) reported
.@Rogers you are an awful company you are so lucky the Canadian government is cheap to buyoff so you can monopolize and overcharge while providing a horrible service :DDDDDD
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☕
(@Js_Bane) reported
@Rogers hey are you down again? Cause my cable box isn't working. What kinda service do you think your running? @RogersHelps
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DRowsell
(@DRowsell1) reported
@Rogers 1hr 45 min and waiting to speak to a retention agent! A stall tactic to get a month of your full inflated price?? 25 plus year customer and I get treated much less favorably than someone just signing up that get offered all the "deals"....can an agent anwser the phone!
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Ms. Katie 🇨🇦🏳️🌈🚺🎲
(@MKatie916) reported
@RogersHelps Internet is down in for us in Barrie. Tried rebooting and all that jazz. Is there is a legit outage?
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Divyansh
(@Divyans21997310) reported
@RogersBiz When they can’t provide solution, they just stop replying @RogersHelps #CustomerService #worst #norogers