Rogers Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L, N2J, N2K and N2T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: St. Jacobs, Cambridge, Kitchener, Waterloo and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 St. Jacobs |
TV | |
| Cambridge |
TV | |
| Cambridge |
||
| Kitchener |
TV | |
| Waterloo |
Internet | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Dave MacKay
(@dave_macadian) reported
from
Cambridge, Ontario
8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Pragmatic
(@Pragmat68497936) reported
@brandonmcguir13 @RogersHelps @CHOODBOLOGNA Such an intelligent answer. How would that help her?
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Matt C
(@mattcudmore) reported
@travelsizedglam @RogersHelps @rogershelps Quit playing stupid with customers. It's apparent there's still widespread issues with wireless service being intermittent and no home internet..it's day 3. Stop telling us service is restored. It's not.
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Ted Barton
(@SaugaTed) reported
@CP24 @RogersHelps @Rogers are not telling the truth. There are huge communities like Mississauga and Oshawa still without service. It is not an aftermath until it's over! #rogersoutage
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Girlmom1977
(@girlmom1977) reported
@AboutRogers @Rogers My internet was working and now not working BULLSHIT!!! I want Rogers to compensate me and my household all of our data usage
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Peter Gerard 🇨🇦🇺🇦🐾
(@PlisskenMe) reported
@vote4robgill @Rogers Rogers will not credit anyone more$ because they don't have to and they don't care if you lost 2 days worth of revenue They're just pure bad. I left them 11 years ago
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Ted Gaisford
(@Ted_Gaisford) reported
@Rogers 48+ hours now without your Ignite 'service'. Any idea on which month you might manage to get this 'restored', Tony?
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Lady T
(@toni2lips) reported
@RogersHelps my television is still sporadic. Any idea when this will stop and full service will be restored? Thanks
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Pragmatic
(@Pragmat68497936) reported
@RogersHelps @CHOODBOLOGNA Why have we been without our Rogers ignite tv for over 50 hrs now? You keep telling customers everyone is up and running and you know that is BS. You don’t have a 3 hr wait time to technical support at 730 in the morning if most people are up and running.
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Gator
(@aaronroyce13) reported
@RogersHelps i live in the bathrust and wilson area i got my internet back friday but since then its been lagging and slow not like it was before u guys went down. Just wondering if its cause the wireless isnt fully restored in my area or what can u let me know
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thereal_SNB
(@thereal_SNB) reported
Wow @Rogers says all connectivity issues have been resolved…then they say if you’re having a connectivity issue contact the online virtual assistant Anna; Anna says to speak with a live agent,and live agents say due to higher volume try back later