Rogers

Rogers Outage Report in Waterloo, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Waterloo come from postal codes N2L, N2T and N2K.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 12/06/2025 19:05

December 06: Problems at Rogers

Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, Breslau, Baden and New Hamburg.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaCambridge Internet
CanadaWaterloo Internet
CanadaKitchener E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • pisceanpaul Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers

  • Richard_Miles68 Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    @Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • wdelves Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • mishyme Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • Douges60 Douges (@Douges60) reported from Cambridge, Ontario

    @Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me

  • GregnKW Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • Checkguy2000 Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • LevisBecker Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • slowoeno Kari MD🌻🇺🇦 (@slowoeno) reported

    @CircularLogic89 @RogersHelps I saw that - but strangely there is no official email communication from the company about it. Not everyone is on Twitter. Getting out ahead of issues is something they need to actually get better at.

  • MrHertz_NFT Mr.Hertz | CryptoDials (@MrHertz_NFT) reported

    @AboutRogers @Rogers offer free month yo wtf

  • stitchlady Bonnie Lee (@stitchlady) reported

    @AboutRogers @Rogers Money speaks! Make the credit to every customer who lost their services at least one month - we pay you a fortune every month - you owe us compensation!

  • __QBALLZ__ Rob Mayne (@__QBALLZ__) reported

    @RogersHelps That’s awesome! However, I’m a truck driver and need my phone for work. During your “outage”, I was on the road in the USA. I was roaming like home @ $12/day. Will I be reimbursed for that as well as 5 my days? Let me know!

  • Daytripinanhour Kevin Kenny (@Daytripinanhour) reported

    @RogersHelps This isn’t the 1st time Rogers has let us down. Bell and Telus looks good.

  • EileenShuchat Eileen Shuchat (@EileenShuchat) reported

    @RogersHelps Thank you for the response. We continue to have a problem with the televisions. We have video but the audio keeps cutting out. We see the video moving but every couple of minutes the sound disappears for a while. We tried calling for tech support but couldn't get through.

  • ATchorbadjian Johnny Bravo 🇨🇦 🤞🚀 (@ATchorbadjian) reported

    @KyleMacLeanX @Rogers Put me down for 5mil.

  • Mmmmmmmikee Mike Gray (@Mmmmmmmikee) reported

    @RogersHelps @Rogers This is garbage, honestly. I have 4 cell plans and 3 of those were traveling across the country. What a nightmare. Show no loyalty, get no loyalty.

  • WJosepi Wantep Josepi (@WJosepi) reported

    @RogersHelps It’s been days since service restored and my net is still broken as hell. Swapped to bell today and will never come back.

  • Osheafan Christine Boomhour (@Osheafan) reported

    @RogersHelps It still is cutting in and out but not as bad Thank you