Rogers Outage Report in Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Waterloo come from postal codes N2L and N2T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, St. Jacobs and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Waterloo |
Total Blackout | |
| Cambridge |
Total Blackout | |
| Cambridge |
TV | |
| Cambridge |
Internet | |
| Kitchener |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service
-
Joshua Broderick
(@JoshBroderick17) reported
from
Kitchener, Ontario
Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
-
Douges
(@Douges60) reported
from
Cambridge, Ontario
@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me
-
Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell
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rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
-
Gavy
(@GurpartapSS) reported
from
Kitchener, Ontario
@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
-
Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
-
Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
-
Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
-
Craig Campbell
(@craiger_c) reported
from
Waterloo, Ontario
@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
-
T⚽️NY 🇨🇦🇵🇹
(@SenhorSLBenfica) reported
from
Cambridge, Ontario
@thekneeguy @RogersHelps The miracle solution has failed.
-
rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@RogersHelps can you confirm the problem with internet at N1R?
-
Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
@Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.
-
Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
-
Jenny Brooks
(@MsBrooksWRDSB) reported
from
Kitchener, Ontario
Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
-
T⚽️NY 🇨🇦🇵🇹
(@SenhorSLBenfica) reported
from
Cambridge, Ontario
Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?
-
rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@RogersHelps Internet is down 8n Cambridge N1R area
-
Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
-
Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
-
Amir Ismail & Associates (AIA)
(@canadaimmigrate) reported
from
Cambridge, Ontario
Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Chien
(@anthonychien) reported
If @Rogers had a security breach (a.k.a. #hacked), we are looking at days, and potentially weeks of wireless #outage.
-
Canucks Fan since 1988
(@truecollector88) reported
@RogersHelps When is this restored back to normal? It’s been down since 8am... Your killing my business here... @Rogers
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B
(@TrueNorthTurk) reported
Y'all need some help troubleshooting? I'm losing money every hour I'm unable to work because of this mobile outage. We need more telecom diversity. #rogersoutage #rogersfail @RogersHelps @Rogers @Fidomobile
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Jodeci
(@Irving397) reported
Rogers been, ****** up my **** all day @Rogers yall need to get this up and running already
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Arkadi Romijn
(@Arkadi_73) reported
@RogersHelps Hope you’re working out how much to credit us. Today has been a disaster. Working from home does require reliable service, in case you’ve heard of covid and it’s consequences? Sorry sarcastic, but my day is shot
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Melanie Belz
(@belzmels16) reported
@RogersHelps You have not given us an update in 3 hours!!!!!!! fix it
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michelle
(@micheIIepayne) reported
Alright but what’s going on @Rogers @RogersHelps? It’s been more than 12 hours with no word on when service will be back up and running.
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Mat Ste-Marie
(@TheClubtrotter) reported
@RogersHelps what’s gonna happen when service comes back? Is @Rogers going to compensate subscribers for the time lost? It’s not legal to charge for a service that wasn’t provided.
-
Corinna Tinkler
(@CorinnaLT) reported
@RogersHelps You immediately charge us late fees when we are even a tad late in paying yet you don’t jump on the issue and try to rectify it in a timely manner.
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Darren Cullen
(@D_muns) reported
@RogersHelps What ******** Rogers! Thanx for all the inconvenience today. I want a refund when this is all said and done.