Rogers Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L, N2K and N2T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener, Cambridge, Breslau and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo |
Internet | |
| Kitchener |
Phone | |
| Kitchener |
Internet | |
| Kitchener |
Total Blackout | |
| Cambridge |
Internet | |
| Kitchener |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Dave MacKay
(@dave_macadian) reported
from
Cambridge, Ontario
8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
-
wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Monica Shokar
(@monicashokar) reported
@RogersHelps @rdc789 I’m having the same issue in the same neighbourhood with no internet for the last 3 days, I swear other companies never have these many issues. Some of my other neighbours have Telus, they seem to never have an issue when I ask them… something to look into!
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R
(@rdc789) reported
@monicashokar @RogersHelps It is frustrating on top of that customer support wait time was 2 hours
-
S Tier Bot
(@Raiden_Cage) reported
@RogersHelps @rogers yall have commercials talking about how you have service everywhere, but your service sucks ***** in northern alberta. Other companies service is just fine up here but I hardly have a connection north of Fort McMurray
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ThorXXX
(@IceThorXXX) reported
I have this tendency to stay in abusive relationships, because you know it might get better. Obviously it never does! So I’m finally getting out and I’m leaving you @Rogers! I definitely won’t miss you
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Rita Campitelli
(@rita_campitelli) reported
@RogersHelps I really don’t understand why we can’t have reliable internet service. At least once a week we lose service, have to reboot the modem etc and yet my costs go up and up. Do better.
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𝕷𝖆 𝕭𝖚𝖘𝖊
(@LaBuse56) reported
Anyone having issues with @RogersHelps on the Northside in #Fredericton ? That's 3 days in a row that the connection drops and always around the same time (6-7pm)...
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christine farrell
(@cmfcanada) reported
@RogersHelps Apparently this is a Microsoft issue and there is no fix according to Google search.
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Kostas Kyriopoulos
(@K_Kyriopoulos) reported
@rogers your website and your call in support is a complete dumpster fire. Can't purchase anything and the live support tells me it has to be done online. And your website just does nothing.
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Porca Miseria
(@Always100Mad) reported
@RogersHelps Thanks, Rogers. The problem is, I already did that the last time I logged in, and now it's making me do the same thing. Am I going to have to go into my profile and re-disable every time I want to log into my account? Did you really provide no "close" button on that pop-up?
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🇺🇦🇨🇦CanadaResists🇨🇦🇺🇦
(@Rob16921) reported
@RogersHelps I assume that means I have to now waste more of MY time calling, sitting on hold and then HOPING a tech can be sent today? This is just RIDICULOUS!! I'm so furious right now I'm thinking of just cancelling our service! After over 35 yrs? This is NOT how to keep customers happy!