Rogers outages and service status in Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Waterloo, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 13, 8:42 PM EDT.
- Internet (70%)
- TV (17%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (4%)
The latest reports from users having issues in Waterloo come from postal codes N2T and N2K .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Internet | 16 hours ago |
|
Kitchener
|
TV | 21 hours ago |
|
Kitchener
|
Internet | 1 day ago |
|
Kitchener
|
Internet | 2 days ago |
|
Kitchener
|
Internet | 2 days ago |
|
Cambridge
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario@RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, OntarioAnd typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Aiden Purcell (@AidenPurcell) reported from Waterloo, OntarioWhen you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioI’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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Fidget (@FidgetSS) reported from Cambridge, OntarioHappy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.
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S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?
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S.Coghlin (@scoghlin) reported from Kitchener, OntarioHi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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KaylaChristina (@kaylacforget_) reported from Kitchener, OntarioFor the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃
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EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario@rogers no home internet service in Waterloo
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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Darren Dempsey (@darrendempsey73) reported from Cambridge, OntarioI'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Richard M. (@Richard_Miles68) reported from Cambridge, Ontario@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
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Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, OntarioAnyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario@Rogers no tv for last half hour! Is ignite down? All channels
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Levis Becker (@LevisBecker) reported from Kitchener, Ontario@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Scammer Defence (@ScammerDefence) reported@andrewinereview @Rogers @rcmpgrcpolice STIR/SHAKEN does not catch these because the calls come in over offshore VoIP that bypasses Canadian carrier attestation. A DNS blocker on the home router catches the follow-up step: when the caller texts a link to a fake Service Canada page, the page refuses to load.
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Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reportedJust tried using @Rogers @Starlink for texting in Gatineau Park where cell signal drops out but got nothing. The cell signal dropped as expected but there was no satellite connection for SMS. Is this area not in service due to traffic or something? Pretty disappointed.
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Sameera (@Empress_Sameera) reported@Rogers is such bull ****.. DO NOT SIGN WITH ROGERS OR RENEW YOUR CONTRACT. WORST COMPANY EVER!!! #CROOKS NO LOYALTY
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Sean (@Steve9zzj) reported@RogersHelps The irony of a response 3 days later when service issues were impacting my connectivity is exactly the root of the problem I’m highlighting. Yes it’s figured out
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White Morpheus (@_slime_man) reported@RogersHelps Following these steps didn't seem to fix the issues on my phone or my friend's phone, which is funny cause that would lead me to believe there's a service disruption that isn't listed on your website. Some transparency would be good on that imo
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Brian Kusiewicz (@BKOttawa) reported@RogersHelps It was tied to canceling internet and TV services. Charging $745.80 after 20+ years as a customer feels excessive, especially when competitors cap these fees far lower. I’m asking Rogers to review this situation and provide a fair resolution for a long-time customer.
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Bonnie Lee (@stitchlady) reported@RogersHelps anyone watching the Blue Jays game on Sportsnet 4K station #507 have issues with the sound cutting out? I find this happens frequently on 4K stations on Rogers cable.
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Boris Slobodin (@bslobodin) reported@RogersHelps i was able to reach someone in sales, and they were kind enough to explain that your system routes support based on area code not based on the actual location of the customer account. because i have 604 mobile numbers and live in ontario, i can only call after 12pm...
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D (@OllKorrect_eh) reportedAnd I will be filing my complaint and taking my business else where imagine paying your bill and not having service and no one helps you. Do better @Rogers maybe go back to hiring REAL CANADIANS !!!!
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diy 🇨🇦 (@cwrb) reported@MacDoug1 @RogersHelps if you have Bell, why did you order Rogers? can you start a Reddit post describing this problem?