Rogers Outage Report in Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Waterloo come from postal codes N2L, N2T and N2K.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Rogers
Rogers is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Waterloo, Breslau, Baden and New Hamburg.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
-
Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.
-
Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
-
Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
-
Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
-
TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
-
Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
-
Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
-
TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
-
Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
-
Dave MacKay
(@dave_macadian) reported
from
Cambridge, Ontario
8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
-
Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
-
wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
-
Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
-
TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
-
EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
-
Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
-
TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
-
Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
-
M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Urban C
(@UrbanCottageMan) reported
@RogersHelps @yankeefanbetta Total BS. IgniteTV is nowhere near normal. Your credits back to us had better be for more than just one day of outage. As far as I’m concerned you are STILL not delivering the services I contracted for.
-
Mathew Luen
(@imMathew) reported
@RogersHelps, almost 48 hours without internet in Stouffville, yet you claim "that our services have been restored" and "We let you down yesterday" as if this was a thing of the past! What gives?! Feeling marginalized and not a happy customer!
-
Ice Ape Diamond Club NFTs
(@iceapeclub) reported
I’m going to @TELUS ! Some of us lost money yesterday. Unacceptable. I have to go with a company that never fails it’s customers. @RogersHelps
-
T L
(@YummoHamburger) reported
@RogersHelps @yankeefanbetta There’s still no internet & no TV. Nothing is restored. Markham, Ontario. Please fix. It’s been over 40 hrs with zero service. This is unacceptable. Very disappointed & frustrated.
-
DanielleJN
(@DanielleJN4) reported
@JustinTrudeau there is no way that @Rogers should be allowed to say it was an upgrade problem! I call bullshit! And UR government needs to take them to the mat on this outage
-
Lucky Luck
(@ladyady2) reported
@birgitomo @Rogers Time to cancel Trudeau and his morbid NWO plan.
-
Urban C
(@UrbanCottageMan) reported
@RogersHelps @john_bryja IgniteTV is NOT working normally. Your tweet is a lie.
-
BIGBLACKCRYPTO.ETH
(@BIGBLACKCRYPTOE) reported
🌎 Crypto Market Cap: 980Bn🔻1.3% This morning it was 1.2T NGL when the #Interact went down & 29M Canadians couldn't use debit via @INTERAC ... we then realized our @Visa based #cryptocards also didn't work b/c retailers relied on Moneris & @Rogers to process #rogersoutage
-
Catbear
(@Catbear210) reported
@RogersHelps @adrianathompso4 Two days of service???? Try two months. People lost a lot of money thanks to you guys.
-
Chris knappe
(@WarlockHaze420) reported
@RogersHelps When will I know about getting compensated for the outage