Rogers

Rogers Outage Report in Waterloo, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Waterloo come from postal codes N2L, N2K and N2T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 01/22/2025 03:00

January 22: Problems at Rogers

Rogers is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Waterloo, Cambridge, Baden and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Internet
CanadaCambridge Total Blackout
CanadaCambridge Phone
CanadaBaden TV
CanadaWaterloo Wi-fi
CanadaKitchener TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • dave_macadian Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • diva701 Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • Toyotasrgr8cars M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • kevin_maltby Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • CanadianMakerpr Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • WesGallant wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • SchieckKaren Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • jennmet9 Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • therealgonmun Gonmun (@therealgonmun) reported

    So we bought a new house and switched to @RogersHelps by going online. When I asked for help online through their chat to order they assisted me in getting service ordered. I had done it online as I had seen that the setup fee was waived when done like this.

  • KristopherSukhu Kristopher Sukhu (@KristopherSukhu) reported

    @Rogers @MapleLeafs your wifi sucks today what’s up

  • PierreMaiden Pierre Adam Bulger (@PierreMaiden) reported

    hey @RogersHelps why do i have to use my flex channels to have basic francophone channels in NB (the one official bilingual province). is it because you don't see french customers as real customers and they have to work more to have the same service as english customers?

  • AlJDugan Al Dugan (@AlJDugan) reported

    @adamsconsulting @Rogers @EricssonDigital I'm in a small town and we do okay, the best I can do is two bars on 3G LTE. The rural areas around us were worse, but are now a priority. The Bell internet is 6Mb down over old twisted pair and only the new neighborhoods are getting fiber. At least I'm on cable and get 90Mb.

  • exposforever Exposforever (@exposforever) reported

    @RogersHelps When is the outage in Yorkville going to be restored?

  • Tdot_hill Teslainthe6 (@Tdot_hill) reported

    @akidesir @Model3Owners @RogersHelps So weird. I used to be with bell and was not happy. Switched to Rogers and have got way better service so far

  • EddyGuo Ξddy.eth (@EddyGuo) reported

    @RogersHelps saw three Rogers vans on my street. After that, my internet gone into an unstable state and the certificate of a familiar site appears to be one that is from a man in the middle attack.

  • Vile35tv 🇨🇦 Vile35 and 8k others (@Vile35tv) reported

    @RogersHelps ok I was checking because I read blinking green means that the device is in 100mb/s mode and orange means 1000 mb/s mode. I'm still having signal issues. like youtube will buffer randomly or games will lag randomly

  • zainsattar97 Zain Sattar (@zainsattar97) reported

    @RogersHelps stop increasing my bill for no additional benefit and then offering me more data when I make a fuss. Instead keep me at the same service for the same money I was originally paying.

  • IntentionalDest Intentional Destinations (@IntentionalDest) reported

    @RogersHelps M4A in Toronto - Ignite Internet out since yesterday 8am. Working from home is impossible. Over the 24 hour window, I cannot even connect to my modem! HELP