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Rogers outages and service status in Waterloo, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 6, 10:10 PM EDT.
  • 58% Internet (58%)
  • 17% TV (17%)
  • 13% Total Blackout (13%)
  • 8% Phone (8%)
  • 4% E-mail (4%)

The latest reports from users having issues in Waterloo come from postal codes N2L and N2K .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.

CityProblem TypeReport Time
Kitchener TV 2 days ago
Waterloo Internet 3 days ago
Kitchener Total Blackout 5 days ago
Cambridge Total Blackout 5 days ago
Cambridge Total Blackout 5 days ago
Cambridge Internet 5 days ago

Nearby cities with recent reports

Cambridge

5 recent signals

5 days ago
Kitchener

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome

  • SenhorSLBenfica
    T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    @thekneeguy @RogersHelps The miracle solution has failed.

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • wdelves
    Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps can you confirm the problem with internet at N1R?

  • TheJarraCanuck
    Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • MedicRichard
    Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • SyedTariqQadri
    S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • TheSmileCEO
    Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • pixl_frames
    PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • AidenPurcell
    Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • kevin_maltby
    Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • el_tune
    Elton Fernandes (@el_tune) reported

    @rogers why is that I have to wait on hold for sometimes 3-4 hours to speak to a live agent when there are credits not properly applied on my account? You can buy out MLSE for billions yet cannot service your customers who are helping you with said financial acquisitions.

  • shaun_holst
    Shaun (@shaun_holst) reported

    @Rogers why are you closing down beloved local radio stations. I’m glad I don’t give you greedy bastards any money anymore.

  • collectibledad
    Mr Perfect (@collectibledad) reported

    I sure do enjoy giving @Rogers my money and getting nothing in return! Fix my home service! 😡

  • MikeBrundage3
    Mike Brundage (@MikeBrundage3) reported

    @RogersHelps "Longer than normal hold times" shouldn't justify your automated system to essentially comment that you are too busy to assist customers, call back later, and hang up. No, I was not able to connect with a live human. Yes, I called back multiple times with the same result

  • controcowboy
    controversial cowboy (@controcowboy) reported

    @Rogers **** you. Closing down radio stations without any warning and stopping the broadcast of Flames games. You’re a ******* joke of a company and a bunch of ******* liars. You claim community yet deny an entire fanbase the ability to listen to games on the radio. **** you!

  • RandyRedSox
    @Ralphthedog (@RandyRedSox) reported

    @Rogers after cancelling Sportsnet 650 I will never spend another dime with Rogers!!!!!

  • wyattd09
    Wyatt (@wyattd09) reported

    @WesGilbertson Something that the overlords @rogers would never understand. Don’t tell me numbers are down when the text line is always full. They are lying POS. Sad day indeed Wes.

  • ErinMaddenYWG
    Erin Madden (@ErinMaddenYWG) reported

    @RogersHelps Your agent is telling us you can’t come until Jul 12. It was supposed to be done yesterday. If you can’t make it I’m sure Bell would be happy to help us.

  • Deblet1
    Deb (@Deblet1) reported

    @RogersHelps Ridiculous!! I need a modem, I deserve a credit, and I will run slow when I am not home due to exceeding my data due to wifi dropping.

  • Wolfy343
    Wolfy34 (@Wolfy343) reported

    @RodMakeKidsBald @Rogers **** off get down from your soap box am radio is dead