Rogers Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L, N2J, N2K and N2T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: St. Jacobs, Cambridge, Kitchener, Waterloo and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 St. Jacobs |
TV | |
| Cambridge |
TV | |
| Cambridge |
||
| Kitchener |
TV | |
| Waterloo |
Internet | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Dj
(@DJennings2012) reported
@rogershelps How are you going to credit ppl with flat rate annual text plans? Not only was sending/receiving an issue. Couldn't receive text codes for two factor authentication to login to bank, cra etc! Some much for trying to be secure.
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Shelagh
(@Shelagh64999055) reported
@RogersHelps I have no cellphone service once again. I have turned off my phone and turned it back on. It says I have no sim card and can only make emergency calls. This caused me great problems Monday and didnt complain although you had two of my children freaking out.
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Steve Birnie
(@SteveBirnie) reported
@ellenroseman Hi Ellen. Any suggestion on how to convey a complaint to @RogersHelps about deceptive information on their website? I signed up for a TV package that the website says includes all the sports channels I watch only to find out it doesn’t.
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Even 6 feet away, I’m a lot.
(@lizgreenaway28) reported
Hi @RogersHelps I just got my recent bill with no acknowledgement or compensation for recent disruptive outage. Any comment?
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Matt Wright
(@therealMattWri) reported
@Rogers having internet issues today in SW Ontario?
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Mark Williams
(@moomoolandMark) reported
@AboutRogers Because nothing compensates users for the inconvenience caused by 12 hours of outage better than a $2 credit. Yet another fine example of @Rogers outstanding customer service. What. A. Joke.
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𝐃𝐚𝐧 - 𝐃𝐂 𝐎𝐮𝐭𝐝𝐨𝐨𝐫𝐬
(@dc1385) reported
Did I read correctly that @Rogers is providing all their customers a one day credit for their massive service disruption on Monday? Nice that we don't have to call in. I just hope that they get their stuff together and this doesn't happen again!
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gaurav
(@gauravs14) reported
@Rogers do you have eta on the internet outage in mississauga area? I was told over chat that there is no eta
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Drew Austin
(@CharlesAAustin) reported
Emails w/ a @Rogers Business Sales consultant, agree to the service. Then she says she can't sign up a sole proprietorship 4 wireless service & I have to call Business Wireless Care. Get transferred to 3 different people, then call disconnects. What is wrong with this @Rogers?
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knabadjdkd
(@knabadjdkd) reported
@RogersHelps our internet and cable is down in the Erin Mills Missisauga area. This is unacceptable. After the big outage from our phone now this?