Rogers outages and service status in Waterloo, Ontario
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Waterloo, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Aug 8, 7:35 PM EDT.
- Internet (41%)
- TV (35%)
- Total Blackout (12%)
- Wi-fi (12%)
The latest reports from users having issues in Waterloo come from postal codes N2L .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Internet | 24 hours ago |
|
Cambridge
|
Wi-fi | 1 day ago |
|
Cambridge
|
Internet | 2 days ago |
|
Cambridge
|
Wi-fi | 7 days ago |
|
Kitchener
|
TV | 8 days ago |
|
Waterloo
|
TV | 9 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks
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Wesley Crawford (@Hipfan4ever) reported from Cambridge, OntarioB BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.
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Thiago Neres (@thiagoneres) reported from Kitchener, Ontario@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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Fidget (@FidgetSS) reported from Cambridge, OntarioHappy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.
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David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario@Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Maria Minutillo (@mariamin59) reported from Kitchener, Ontario@MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioWhy can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, OntarioAnd typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Andy Wood (@AndyCWood) reported from Waterloo, Ontario@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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Michelle Radman (@mishyme) reported from Kitchener, OntarioOh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Fidget (@FidgetSS) reported from Cambridge, Ontario@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
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Dave MacKay (@dave_macadian) reported from Cambridge, Ontario8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario@thekneeguy @RogersHelps The miracle solution has failed.
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
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M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Lamphier (@lamphieryeg) reported@Rogers Picture it: You're a longtime Rogers customer. One day you get a spam call from Morocco. You don't pick up. Then you spot a $24 charge for a call to the same number on your July bill. You contact Rogers to complain. It's rejected. No explanation. What gives, Rogers?🙄
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J.R. Wideman (@jrwideman) reported@RogersHelps I’m gonna cancel.
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Pᴀᴜʟ Dᴀᴠɪs #ᴏɴʟɪɴᴇsᴀғᴇᴛʏ #privacy (@pauldavisSNS) reported@Rogers @RogersHelps Two agents One hour fifty minutes No resolution -> and I need to call back?? Because the agent said they cannot call us back. ALL in an effort to help YOU keep my mom as a customer.. The definition of irony #rogers
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OJHL Images DOP (@ojhlimages) reported@Dave_Sandford @RogersHelps I’m currently on hold dealing with the exact same situation complete BS and terrible customer service.
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John Palmer 🇨🇦 🍁 (@Twillick10) reported@RobFai @Rogers Do you really think @rogers cares about customer service? None of them care... it's all about money to them and nothing else matters.
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El The 🇨🇦🇲🇹 (@franticmonkey) reported@Rogers today I received easily the worst customer service ever. Walked into a store to buy a phone being advertised IN STORE only to find out, they don't carry it. Aske when a manager was in next. The staff have no idea. I call customer service, the rep hangs up on me afrer
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Nebula💋 (@nebulalawrence) reportedbeen jumping thru hoops for nearly 2 weeks with @RogersHelps trying to get charges reversed from a senior with cognitive issues who accidentally made a purchase. literally cant get thru to a human. when they FINALLY called back they put us on hold for 45 mins then hung up
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Chris Tyson (@christysonldn) reported@RogersHelps finally got ahold of someone to cancel the ph line I dont need 45 mins later, by todays standards that is not long....unfortunately
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cxt (@callmecxt) reported@RealDonBradshaw @BlueJays @Rogers I hope you have a great day today Don Bradshaw. Really thought this post was some sort of meme but it turns out you’re just very sad. Please accept this digital hug as a reminder to be happy. (and to possibly shut ******** up)
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LVNTHEDRM (@Adams11Colin) reportedWhy do big company’s like @Rogers @amazon have such ****** customer service… They take your $ no problem but when you have an issue or concern good luck having it resolved… Business don’t care about customers anymore it’s really sad.