Rogers

Rogers Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L, N2K and N2J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 01/12/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaCambridge Phone
CanadaKitchener Wi-fi
CanadaWaterloo TV
CanadaCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • daevmc rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps Internet is down 8n Cambridge N1R area

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • LevisBecker Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • Richard_Miles68 Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    @inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    @Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.

  • mishyme Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • craiger_c Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • pisceanpaul Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • daevmc rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps can you confirm the problem with internet at N1R?

  • Douges60 Douges (@Douges60) reported from Cambridge, Ontario

    @Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me

  • daevmc rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome

  • SenhorSLBenfica T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    @thekneeguy @RogersHelps The miracle solution has failed.

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service

  • JoshBroderick17 Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • SenhorSLBenfica T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?

  • Richard_Miles68 Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?

  • canadaimmigrate Amir Ismail & Associates (AIA) (@canadaimmigrate) reported from Cambridge, Ontario

    Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers

  • MsBrooksWRDSB Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • GurpartapSS Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Lollita35126674 Lollita (@Lollita35126674) reported

    @RogersHelps NO inrernwt/cable since i got home from work yesterday at 6pm (Fri. Nov 20) FIX IT!!!!! SCARBOROUGH, ONTARIO

  • its_Haal íts_hααl (@its_Haal) reported

    @rogers your internet has been trash for a couple days now. Like what is going on so many intermittent issues.

  • salicious69 Shailesh Gandhi (@salicious69) reported

    @Rogers There's something wrong with your support. Your call back didn't work, then I spent 50min on hold only to be transferred and put on hold for another hour with no end in sight. Am I in a queue? How long am I supposed to wait?

  • davie69270359 davie (@davie69270359) reported

    @RogersBiz @Microsoft365 Not for this customer buzz off

  • MThornback mthornback (@ 🏡) (@MThornback) reported

    @RogersHelps Honestly, if you guys would review your policy around troubleshooting it would be a good start. Some new homes have Ethernet runs and switches. Especially smart homes. That rep’s attitude is enabled by an ‘I don’t have to give a crap about you’ policy with a narrow view.

  • MightyMisterJ J. A. G. (@MightyMisterJ) reported

    @RogersHelps any update on when this service outage will clear up? I’ve been without internet for two hours now

  • Apashe_Music 𝖆 𝖕 𝖆 𝖘 𝖍 𝖊 (@Apashe_Music) reported

    @Buunshin @RiggedJasn @Rogers You have no idea, and on top of that they have super shady ways to make u add up gigs and if you don't cancel it stays for the next months. I ended up paying +400 bucks for a few months without knowing

  • JosephDAndrea4 Joseph (@JosephDAndrea4) reported

    Hey @Bell I pre-ordered my iPhone over a week ago. Do you think I can have it or should I wait until Santa is coming down my chimney to get it. What was the point of the pre-order? I wonder if @Rogers has a new one I can have? 🤔

  • ProfDarlene Prof Dee (@ProfDarlene) reported

    @Rogers I want to pay my bill! Waited on the phone for 1 hour and 9 minutes and got cut off. I can't use the online services because for some reason, my account is not recognized. I can't believe the trouble I am going to just to GIVE you money! First, I need to know how much!

  • leonardoahdda ahdda niduaza (@leonardoahdda) reported

    @RogersHelps what's going on with our ignite service ins been down for the whole day?