Rogers

Rogers Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L, N2T, N2K and N2J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 02/01/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Phone
CanadaWaterloo TV
CanadaKitchener TV
CanadaKitchener TV
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • jiminthecage engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • SamClairmont91 Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • TimJArmstrong Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • GregnKW Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • wdelves Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • DGibs Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • Checkguy2000 Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jhill4 Jono Hill (@🏡) (@jhill4) reported

    @RogersHelps still on hold an hour after tech offered to speak to a manager. Unacceptable customer service. Do better. Completely unimpressed with your service today.

  • WilliamHancock Will Hancock (@WilliamHancock) reported

    @Rogers @breakfasttv @BreakfastCanada Good job Rogers. Went to elderly parents to help them set up a “new” nextbox you sold them that was clearly refurbished. It doesn’t ******* work. Your simple 3 step set up didn’t make it out of step 1. A joke. Get a handle on your stores. I’m going to move them to Bell. Pathetic

  • legendsleague The Legends League (@legendsleague) reported

    I wouldn’t have to use 90% of my data if @RogersHelps internet wasn’t so ******* trash. Yes, let’s alleviate student loans, but also, let’s ******* chill on charging Canadians the worst rates for internet/data.

  • hueofheather1 Chris Shaw (@hueofheather1) reported

    @Rogers Well I wish you were dedicated to infrastructure. I live 3 doors down a private road. Your service goes right by our road and I offered to pay to have the cable come down to my house and you decided no. Weird but true

  • BelleKathybelle Kathy Belle (@BelleKathybelle) reported

    @Rogers why do I have to wait 1 hour 42 minutes to get something resolved. Still waiting. Second night in a row that I'm hold for rogers. Last night the tech hung up on me. Got new service and there's a problem. But they can't figure it out... this stinks

  • RobertAvdichuk Robert Avdichuk (@RobertAvdichuk) reported

    @RogersHelps The internet has been up and down like a yo-yo all day in the Bramalea Road and Williams Parkway area of Brampton. What is going on?

  • bajrangg Bajrang Gupta (@bajrangg) reported

    @RogersHelps This problem is not yet resolved. I closed the account and was charged consecutively for late payment charges. Even called customer centre and they said it will be reversed and cheque sent out. No action! You should be able to access my account and contact via email or phone!

  • Suits39041907 Suits (@Suits39041907) reported

    Keep getting signed out of the @WWE Network website every 15 minutes trying to stream Vengeance 2001. Wasted $20 for this garbage. Get your **** together @Rogers.

  • downtonluva Tara (@downtonluva) reported

    @Rogers hey folks I realize you have a region outage since last night and are ‘on it’ but gotta tell ya, an aerospace student in the midst of exams is going to have a breakdown. We’ve lived with spotty service the entire pandemic,but there is no other option for uni students atm

  • Kyr0Nagib Kyro Maseh (@Kyr0Nagib) reported

    Every time I speak to @RogersBiz tech support I get chest pains. How does a company reset a voicemail twice in a day without prior warning?