Rogers Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L, N2K, N2J and N2T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Baden and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Cambridge |
TV | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed
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Fidget
(@FidgetSS) reported
from
Cambridge, Ontario
@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
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Dan Gibson
(@DGibs) reported
from
Cambridge, Ontario
@RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
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Will D
(@wdelves) reported
from
Wilmot Centre, Ontario
@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?
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Richard Guy
(@MedicRichard) reported
from
Cambridge, Ontario
@RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...
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Debbie Holland
(@DebbieH039) reported
from
Cambridge, Ontario
Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.
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S M Tariq Qadri
(@SyedTariqQadri) reported
from
Cambridge, Ontario
@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
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Sam
(@SamClairmont91) reported
from
Kitchener, Ontario
@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Shannon Danielle
(@kaseysmom11) reported
from
Kitchener, Ontario
@adventuresmissa Would like f @Rogers wasn’t down. ALL DAY
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Debbie Holland
(@DebbieH039) reported
from
Cambridge, Ontario
Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Paul Ingram
(@Checkguy2000) reported
from
Kitchener, Ontario
@Rogers no tv for last half hour! Is ignite down? All channels
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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a k
(@AbhaK24) reported
from
Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T
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engagy more better
(@jiminthecage) reported
from
Wilmot Centre, Ontario
@bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Randy Paterson
(@DrRandyPaterson) reported
I am pleased to announce that @telus has won a 2021 trifecta! Worst consumer website, most opaque email alerts, and least helpful AI support. Congratulations! All we want to do is pay our bill but it seems to be a state secret. Regrets to @shawinfo and @rogers.
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Doubting Thomas on that HEXcrypto🚀🚀🚀
(@midpointTO) reported
@RogersHelps Nah the promises never ceased and one of the last ones was that we would be notified ASAP when we are able to connect again but they didn't. When i called in 20 minutes after the tweets i was told the ticket was closed after 25 minutes on the line
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Roger Roecken
(@i6Hitman) reported
@RogersHelps I've spoken to countless of your tech support agents. I've tried everything you've asked me to do for well over 6 months, dm's, router resets, different configurations, I've replaced modems and cables, I've purchased a new $350 router... nothing works and no one there knows why
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Doubting Thomas on that HEXcrypto🚀🚀🚀
(@midpointTO) reported
@RogersHelps Not important. Knowing why it took a week to fix the backend issue related to a modem swap that the technician at our house said wasn't necessary
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President Elect Gordon Shumway
(@Gord_Shumway) reported
@Rogers Your wireless SUCKS. I live near the Canadian border. I have 2 US cell phones, 1 on ATT and 1 on Cricket. Both allow me to roam in Canada on Rogers, Bell and Telus. Your tower often overpowers the others and while I get 4 bars, I can't even load a webpage. You SUUUUUCK.
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Doubting Thomas on that HEXcrypto🚀🚀🚀
(@midpointTO) reported
@RogersHelps I gave it 1 last call another 45 min later it was on. We were promised a lot, even a confirmation call when you had it done but that never happened turns out the ticket was closed about 30 minutes before my tweet storm. So about a week of unacceptable delays before i blew up here
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nat
(@nattaliciouss) reported
@RogersBiz you have horrible customer service
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Walter
(@Walter51391018) reported
@RogersHelps @Rogers why is it when LTE data runs out and it’s reduced to lower speeds it’s extremely slow. You guys reduce the speeds so much that even Chatr and Bell doesn’t reduce the speed that much. I am planning on going over with another company unless I get help.
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Steve Pye
(@spye) reported
@RogersHelps Thank you. This issue is really driving me bonkers.
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Sophie 🌻
(@soapiie) reported
@stayflyjess @RogersHelps Girl idek, I got mine to “ship to store” so that was prob my bad, I’m 132 in line 🙃🙃 (started at 180?) at the same time I called Rogers to send one for my brother, that came within 3 weeks I think? I called again to instead send me mine, that was like 2 weeks ago 😑