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Rogers outages and service status in Waterloo, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Aug 27, 7:57 AM EDT.
  • 71% Internet (71%)
  • 12% E-mail (12%)
  • 12% Wi-fi (12%)
  • 6% TV (6%)

The latest reports from users having issues in Waterloo come from postal codes N2L and N2T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.

CityProblem TypeReport Time
Kitchener E-mail 7 days ago
Kitchener Internet 8 days ago
Waterloo Internet 9 days ago
Waterloo Internet 10 days ago
Kitchener Internet 11 days ago
Kitchener E-mail 13 days ago

Nearby cities with recent reports

Kitchener

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

  • GurpartapSS
    Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • Richard_Miles68
    Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    @inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • grlsruledaworld
    EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps Internet is down 8n Cambridge N1R area

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • JoshBroderick17
    Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • SenhorSLBenfica
    T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • landoncreasy
    Landon Creasy (@landoncreasy) reported

    @Rogers @RogersHelps you remain the impossible company to contact for help, which is odd for a communications company. I need some actual help as you have misplaced a phone I returned. Please contact me.

  • OntarioFrugal
    Ontario Frugal Finds (@OntarioFrugal) reported

    @ODSPoor @RogersHelps That is really weird! I got my $20 gift card from Dollarama - no problem.

  • robert12jones
    Robert Jones (@robert12jones) reported

    @LeafsLose1967 @Sportsnet @Rogers I know the criminals increased the price from 24.99 to 29.99 per month as well. An absolute rip off based on the garbage on the field.

  • aarsenault72
    Sir Ahole🇨🇦🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@aarsenault72) reported

    @JayGenXer @Rogers Teksavvy has hreat customer service, but almost never need to call em. Maybe once in almost 2 decades. Had Teksavvy for maybe 12 or 14 years, then had to switch back to Bell for fibre ( before Bell was forced to share infrastructure), because Teksavvy was being crushed with slower speeds. I despise Bell. Their customer service is even worse then Rogers. I switched to Rogers cable high-speed because I just couldn't take Bell anymore. Rogers sucked as well. Finally, Teksavvy secured a high speed Fibre network a few years ago and I switched back.

  • clintculture
    Clint (@clintculture) reported

    @Rogers @RogersHelps Tally of attempts to get this handled to date: 1) 8 calls to the customer service line, each with no help because you don’t get to talk to anyone. Rogers says there are too many calls and won’t let you hold, they kick you off. 1/x

  • tyjac2
    Terry Murphy (@tyjac2) reported

    @RogersHelps It seems to back for now What kind of customer service is getting back to someone 12 hours later that’s pathetic

  • Zeuxis00
    A Nir (@Zeuxis00) reported

    @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

  • getthememo85691
    getthememo (@getthememo85691) reported

    @JayGenXer @Rogers "Your wait time is longer than average" and yet its never less than average.

  • SirLuckHomes
    SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported

    @RogersHelps Your technical support confirmed that this is not even possible even with the EID and IMEI provided. It’s not an international device It was actually due to your company preventing e-sims from being emailed. I had to escalate to your customer care team to have the e-sim mailed

  • ImRightAsUsual
    Patrick Sansnom (@ImRightAsUsual) reported

    @HILITINGHOCKEY @Sportsnet @Rogers That's why I'm glad they run the Leafs. As a Habs fan, I will never need to worry about Toronto ever winning anything.