Rogers Outage in Waterloo, Ontario

Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers

@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

@Rogers no tv for last half hour! Is ignite down? All channels

Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

@RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

@bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

@RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

Hey @RogersHelps, I'm in London, southeast quarter and have been getting intermittent latency issues for the past few hours. I'll call it in tomorrow if the issue persists and prevents me from working, but thought you might want to notify the techs in case its a wider outage.

@RogersHelps @bwgreen999 Small suggestion. Maybe considering your customers have already been put out not having their service, maybe instead of putting the burden on them to chase after compensation, give everyone a credit for the time without services?

@RogersHelps You guys down in London? All my friends with Rogers are experiencing horrible service.

@RogersHelps Thanks for the corporate double talk. I’m not interested in excuses. I want results. The only service that is down in this neighbourhood is yours. Let me know when you decide to do your job. K2G 6W1

I can't even watch anything with my kids because the ****** @Rogers internet buffers and freezes like hell every night after 7PM because they refuse to fix the overloaded node in my neighbourhood.

@SNBets @Sportsnet @Rogers Instead of promoting dreaming about gambling to make money and killing my sports viewing experience with poor produce and lame host delivery betting segments How about promoting working and self-respect to make money?

@Rogers please ask Kevin Kieth if a warm transfer to a team manager in customer service should take over 35 minutes in a queue. Do the staff not know what a warm transfer is? Or do they want to keep us waiting till we drop off? No accountability in Rogers that I can see.

@RogersHelps is there an internet outage in Scarborough ON today/this evening?

Dear @rogers. Your customer service sucks. We’ve been without service since Saturday. We can’t even call 911! it took you 4 days to even acknowledge a problem, and still no updates or expected eta for restoration. Neighborhoods on bell have been up since Sunday. #switching

rogers moment when the internet goes down for 20 minutes for the 500th time a week @Rogers GET GOOD AT NOT GOING DOWN 500 TIMES A WEEK