Rogers Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L, N2T and N2K.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, Breslau, Baden and New Hamburg.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
||
| Kitchener |
Total Blackout | |
| Waterloo |
TV | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Waterloo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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Dave MacKay
(@dave_macadian) reported
from
Cambridge, Ontario
8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mayank Jain
(@mayank_0601) reported
I joined @tech_mahindra in mid-May as a customer support rep. During the interview, I was told that we would only be working for @Fidomobile wireless services, but 2 weeks in, we were told to handle @Rogers 3G migration, Wireless, Xfinity sales, retention etc.(2/9)
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SPACbubba
(@biotechbub22442) reported
I am switching from @Rogers to @Bell first thing tomorrow morning. @Rogers you guys should be ashamed of your customer service. Disgraceful. I’ve been calling everyday for 2 weeks to contact about a huge payment error on my account and cannot get through. Disgusting business
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#YouCanDoBetter
(@DoBetterCA) reported
@JackDan110 @Rogers Funny enough, this also happens in @cogeco service areas where Rogers can only offer mobile service…. Is it possible these are freelancers chasing sign ups?
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Christina B Juras
(@chrissycee75) reported
Switched to @PublicMobile_EN and my phone is now working under VoLTE but this didn't work while I was on @Fidomobile 's network. I also have the same data and a wider roaming range on a cheaper plan. Bye @rogers...
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netfrontpresent
(@DLeacs) reported
@Bell My Fibe TV receiver wasn't working properly, 1 day later and 3 hours on the chat and phone all I got was a price increase and hung up on twice. Zero help to rectify my situation. @RogersHelps make me an offer for TV & Internet and I'm in.
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Vaisakh Santhakumar
(@VaisakhOnX) reported
@RogersHelps I attempted to chat with your customer support, but it appears to be a long wait. There are about 95 people ahead of me. On the other hand, I chatted with someone at @FreedomMobile who responded immediately and provided helpful assistance. Sorry to say this.😔
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BD Twins
(@NorthViking77) reported
@Fidomobile and @Rogers your service is horrible no data and no calls currently here I. Prince Rupert BC. It's getting old
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David🇨🇦
(@DavidKe1ly) reported
If you get a call from @TELUS, @Bell, @Rogers or any phone company offering “40% off” and asking you to verify your name — don’t do it. It’s likely a scam, & they may record your answer to impersonate you later. Tell them you’ll call back using the official support number instead
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ELONIASUCKS
(@SBragdon78) reported
@RogersHelps My wife is on the phone with @Bell right now. We are probably going with them. I do not want to switch but this experience is unacceptable. I’ve been with Rogers for years but this is the worst experience I’ve ever had dealing with any company
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Robert Axe
(@RobbieAxelrod) reported
@RogersHelps @Bell_Support I helped her file a complaint to the better business bureau so I guess you’ll be hearing from them soon