Rogers outages and service status in Waterloo, Ontario
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Waterloo, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 19, 7:28 AM EDT.
- Internet (42%)
- TV (32%)
- Wi-fi (16%)
- Total Blackout (11%)
The latest reports from users having issues in Waterloo come from postal codes N2T and N2L .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
TV | 23 hours ago |
|
Waterloo
|
Internet | 1 day ago |
|
Cambridge
|
Internet | 2 days ago |
|
Kitchener
|
Wi-fi | 6 days ago |
|
Kitchener
|
Internet | 8 days ago |
|
Cambridge
|
Internet | 8 days ago |
Nearby cities with recent reports
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Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
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S.Coghlin (@scoghlin) reported from Kitchener, OntarioHi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Richard M. (@Richard_Miles68) reported from Cambridge, OntarioAaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed
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Michelle Radman (@mishyme) reported from Kitchener, OntarioOh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Douges (@Douges60) reported from Cambridge, Ontario@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me
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a k (@AbhaK24) reported from Kitchener, Ontario@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Thiago Neres (@thiagoneres) reported from Kitchener, Ontario@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@RogersHelps Internet is down 8n Cambridge N1R area
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, OntarioAnd typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Caroline Wolff (@diva701) reported from Kitchener, Ontario@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
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Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario@adventuresmissa Would like f @Rogers wasn’t down. ALL DAY
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioWhy can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
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Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario@RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.
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Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario@Rogers no tv for last half hour! Is ignite down? All channels
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Dave MacKay (@dave_macadian) reported from Cambridge, Ontario8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Carollo (@petercarollo63) reported@JustMeJamie64 @Rogers I just today switched from @Rogers after being a loyal customer for 15+ years. Their latest $5 increase scam was enough for me to move to a better carrier.
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Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported@JustMeJamie64 @Rogers They have fired most of their Canadian staff and outsourced overseas! It’s horrible now; cut back customer service, IT help and hours! It’s awful! @Rogers I wish there was an all Canadian company I could give my business to!
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Dave Pasin (@dave_pasin) reported@rodmickleburgh They’ll shove the Leafs down everybody’s throat whilst every other team gets the also-rans. Oh, & of course, you gotta pay a lot more to watch. Just when you think @Rogers can’t get worse they find ways to piss even more people off with each greedy TO centric decision
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CptNash (@CptNash2) reported@JustMeJamie64 @Rogers Because since 2008,many companies were offered outsourcing financial incentives and generous tax breaks. I personally was on a team that closed a contact centre in Canada to relocate to the Philippines. I can tell you that it has nothing to do with superior customer experiences.
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carbsarelife (@sumptuoussamosa) reported@RogersHelps is their a phone number to reach technical support other than 1888ROGERS1?
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Sweet Tooth (@sweet_tooth19) reported@JustMeJamie64 @mike_kozar @Rogers They outsourced all their call centers to be in Casablanca and also India. So much for them promoting 100% Canadian call centers. Back in the day, they used to answer the phone with “you’ve reached Jane in Moncton, how can I help you?” Notice how that is gone?
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Klutz Ottawa🇨🇦 (@klutz47) reportedSo @RogersHelps From June of 2025 to August of 2026 my cell bill has had two increases each one $5.00. A so called plan rate adjustment to better improve your service. Not acceptable . Four years of no increases and wham 2 quick ones. Time to move.
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Jim B (@BobRules4038) reported@OShenMetaX @JustMeJamie64 @Rogers Hey retard. This is all big canadian companies. If you want to actually support big Canadian companies you have to give money to other nations who actually support the people who buy their products LMAO.
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Parafok (@Parafok) reported@JustMeJamie64 @CognizantBeing @Rogers I have Starlink for more than 3 years now. No idea how their customer service is because I never had to call them.
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Don Merrifield Jr. 🇨🇦🇺🇦 (@donmerrifieldjr) reported@JustMeJamie64 @Rogers Rogers customer service is one of the worst.