Rogers

Rogers Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L, N2T, N2J, N2K and N2V.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 04/19/2024 02:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (4%)

    Phone (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, Baden, New Hamburg and Josephsburg.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener E-mail
CanadaCambridge Internet
CanadaWaterloo Phone
CanadaKitchener Internet
CanadaKitchener TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • 13Byrne Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamCosburn Adam Cosburn🇨🇦🇺🇦 (@AdamCosburn) reported

    @RogersHelps Our internet is slow, our cable is messed up...we can't get some channels that we normally get....our cable boxes are messed up. Ever since that "Issue" that knocked EVERYTHING out it's still been a mess

  • thesyc66 Bear-ly getting by🧸💉 (@thesyc66) reported

    @RogersHelps Wtf is the point? Y’all ****** up, and the CSR who already “dealt with us” was an ******* and acted like it was our fault you cut off auto payments without our knowledge or consent, then waited 6 months to finally tell us about it

  • rockinpessimism George Graham (@rockinpessimism) reported

    Dear @RogersHelps : When I get sales calls from Rogers, I ask to be removed from the call list. Yet, the calls continue. You can call me fifty times a week. I will never be a Rogers customer. I'd like you to stop calling completely. How do I make that happen?

  • sam91T Sam (@sam91T) reported

    @Rogers @RogerHelps @FidoSolutions are you f***** kidding me? Service interruption again? This is the third time for 3 consecutive weeks, that too on a weekday. Wtf are you guys doing?

  • MariusBanuta serpico (@MariusBanuta) reported

    @RogersHelps For days now I am unable to see the "New Phones Offers" under My Rogers . Is this part of the new improved "services" offered by Rogers ?Your services are getting worst.Unreliable coverage , offers that cannot be seen . What is next ?

  • icewatervill Icewatervill (@icewatervill) reported

    @Rogers All these great improvements, must be a rise in price coming, lol... You want to make people happy? Offer a better service for cheaper. Can't do that? Then we don't wanna hear it...

  • SinghKulneet Kulneet Singh (@SinghKulneet) reported

    @CRTCeng @rogers the credit for the outage, is a joke and an eyewash from Rogers. They are selective in which accounts would receive it. I have 4 lines- 2 have received it and the other 2 have not. The call centre needs to be upgraded with people who are proactive. Such a shame!

  • AdamCosburn Adam Cosburn🇨🇦🇺🇦 (@AdamCosburn) reported

    HEY @Rogers FIX YOUR ****....NOTHING WORKS.....AGAIN/ STILL, bunch of incompetent dummies

  • awineguy Scott Starra (@awineguy) reported

    @Rogers I am having intermittent issues at my small business - issues with internet and phone all day. We are in Kitchener. When will service be fully restored? Why are you having so many issues? I had a similar issue last week at my other business. #rogersfail #themostunreliablenetwork

  • Mouls Scott Moulson (@Mouls) reported

    @Toronto_John63 @Rogers I gave them the boot earlier in the week, The outage followed by 4 internet failures in two weeks. WTF