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Rogers outages and service status in Waterloo, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 23, 7:51 AM EDT.
  • 50% Internet (50%)
  • 23% TV (23%)
  • 18% Total Blackout (18%)
  • 9% Phone (9%)

The latest reports from users having issues in Waterloo come from postal codes N2L and N2K .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.

CityProblem TypeReport Time
Kitchener Total Blackout 3 days ago
Cambridge Internet 5 days ago
Kitchener Internet 6 days ago
Kitchener Internet 6 days ago
Waterloo Internet 6 days ago
Kitchener TV 10 days ago

Nearby cities with recent reports

Kitchener

3 recent signals

3 days ago
Cambridge

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • MedicRichard
    Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • kaseysmom11
    Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • kaylacforget_
    KaylaChristina (@kaylacforget_) reported from Kitchener, Ontario

    For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃

  • SenhorSLBenfica
    T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?

  • thiagoneres
    Thiago Neres (@thiagoneres) reported from Kitchener, Ontario

    @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • SchieckKaren
    Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • wdelves
    Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • CanadianMakerpr
    Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • GurpartapSS
    Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • rayansadri
    Rayan (@rayansadri) reported

    @RogersHelps pls provide a direct number + email + any contact so I can contact directly regarding this issue .. !

  • gabycecilia82
    Gabriela Cecilia (@gabycecilia82) reported

    @rogershelps @rogers you guys have actually broken me. After being on hold for hours, speaking to 5 different customer agents & 2 managers I’m no closer to resolving my issue than I was when I started. Every call was a start from scratch. I have no more strength for you.

  • ricksvelo
    Rick1983🇨🇦🪬🌎 (@ricksvelo) reported

    If you ever switch from @Rogers to @Bell you’ll realize how amazing Roger’s is! Bell might be the worst reception ever. I’m not sure why I even pay for it. Unreal

  • SandraMutilva
    Dr. Sandra Mutilva (@SandraMutilva) reported

    @RogersHelps Just answer the inquiries from your customers! I need to talk with a representative regarding my billing issue and service. Ana and the virtual chat cannot resolve it. Please have local operations teams and answer the phone calls!!!

  • Zenblime
    Sanka Jayasundera (@Zenblime) reported

    @Rogers This organization is a thug! The call centre and online help say one thing and then the organization does another. They asked me to open a dispute ticket and give me all the ifnormation that i should add to it and when I do they go ahead and reject it. GARBAGE!

  • TimJArmstrong
    Tim (@TimJArmstrong) reported

    This is what happens when you do business in an monopolized environment. @rogers and @bell have horrible customer service because they do not give a **** about customers. They are only concerned with quarterly profits!

  • Blubb3ry
    jane doe (@Blubb3ry) reported

    @alancross @Rogers The more money they make the less service their customers get!

  • xctechs
    XC Techs (@xctechs) reported

    @RogersHelps I've been on hold w@ cust service 4over 30mins after being transferred from Credit Operations. 4 past 20days, everytime I call "We're extremely busy, call back later." Now myaccount past due, new bill has been issued, and I've been charged late fees because I can't reach anyone.

  • DJMayDaze
    May Daze (@DJMayDaze) reported

    @RogersHelps Other companies don't do that. It's too bad you are the only service in my area.

  • AtomicSh0cker
    Atomic Sh0cKer (@AtomicSh0cker) reported

    @MeasureMyHole No big loss really. @Bell and @Rogers has **** service across Manitoba!