Rogers outages and service status in Waterloo, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- Internet (47%)
- TV (21%)
- Total Blackout (16%)
- Phone (11%)
- E-mail (5%)
The latest reports from users having issues in Waterloo come from postal codes N2L and N2K .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
TV | 7 days ago |
|
Waterloo
|
Internet | 9 days ago |
|
Kitchener
|
Total Blackout | 10 days ago |
|
Cambridge
|
Total Blackout | 10 days ago |
|
Cambridge
|
Total Blackout | 10 days ago |
|
Cambridge
|
Internet | 10 days ago |
Community Discussion
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Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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S.Coghlin (@scoghlin) reported from Kitchener, OntarioHi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Elaine (@Laineygirl) reported from Woolwich, OntarioOur #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd
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Levis Becker (@LevisBecker) reported from Kitchener, Ontario@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Dave MacKay (@dave_macadian) reported from Cambridge, Ontario8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, OntarioThanks @Rogers for being a useless service.
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Maria Minutillo (@mariamin59) reported from Kitchener, Ontario@MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario@Rogers no tv for last half hour! Is ignite down? All channels
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dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Michelle Radman (@mishyme) reported from Kitchener, OntarioOh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, OntarioHey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioWhy can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
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Claire Donnison (@PlanetC63) reported from Kitchener, OntarioWORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
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Douges (@Douges60) reported from Cambridge, Ontario@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Aiden Purcell (@AidenPurcell) reported from Waterloo, OntarioWhen you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Cadence Grace (@cadencegrace) reported@RogersHelps You can start by firing Keona- this is the second time I’ve dealt with her and she is the direct reason I will be going elsewhere. She is rude, condescending, wastes your time and makes your business feel unwelcome and unneeded.
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MEGNA / CHAPUT OVERDRIVE (@DarthChrisEV) reported**** @Rogers right in their roger *******. Greedy scumbags have completely ruined hockey in canada
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Alison S. (@yidchick) reported@RogersHelps due to the horrible experience I have filed a complaint with the rogers management team. thanks for your lack of help
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Alison S. (@yidchick) reported@MissMapleCda @RogersHelps Yes. I just filed a formal complaint with management team
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Bob Pickard (@BobPickard) reported@UniforTheUnion @Rogers The abrupt way Rogers turned off these stations was needlessly disrespectful to the employees let go and to the people in the communities affected whose listenership over decades supported the company with advertising dollars. You just don’t deal with staff and consumers so callously – no notice and crappy communication like they mean nothing. But this is the culture of Rogers under Edward Rogers and his beancounter CEO who don’t have the character and class to treat their stakeholders right.
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Kay (@callmeaskayra) reported@RogersHelps please connect me to an agent. It’s really frustrating when I moved 11 days ago to my new address and still don’t have home internet. I’m trying to keep calling and I’m holding for at least 45 minutes but nobody is connecting. Am I paying for this service?
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Anmol katyal (@anmolkatyal2177) reported@Rogers @RogersHelps what a worst service. Since morning i am not able to access internet n trying to reach n connect to you guys but after 45 minutes of hold there is no one there to connect. I guess time to switch to @Bell
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Mick West (@mickwest293) reported@RodMakeKidsBald @Rogers If companies aren’t continually making profits this happens…Sucks !!
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Kay (@callmeaskayra) reported@RogersHelps I can’t even connect to a live agent for 11 days. Today I just connected to one and they said because of an internal system issue they cannot access to my account. I’m paying money for my internet and I cannot use it
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Randi Temple (@randers_14) reported@Rogers holds their customers hostage so they can’t cancel. Love that they wanted to charge a senior almost $1000 to cancel services with them!!! WORST CUSTOMER SERVICE!!!