Rogers outages and service status in Waterloo, Ontario
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Waterloo, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 21, 7:17 AM EDT.
- Internet (54%)
- TV (21%)
- Total Blackout (13%)
- Phone (8%)
- E-mail (4%)
The latest reports from users having issues in Waterloo come from postal codes N2L and N2K .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 20 hours ago |
|
Kitchener
|
Internet | 1 day ago |
|
Kitchener
|
Internet | 2 days ago |
|
Waterloo
|
Internet | 2 days ago |
|
Kitchener
|
TV | 5 days ago |
|
Kitchener
|
Internet | 6 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
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Richard M. (@Richard_Miles68) reported from Cambridge, Ontario@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario@Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .
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Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario@RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@RogersHelps Internet is down 8n Cambridge N1R area
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioClosing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.
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Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario@adventuresmissa Would like f @Rogers wasn’t down. ALL DAY
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@RogersHelps can you confirm the problem with internet at N1R?
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Richard Guy (@MedicRichard) reported from Cambridge, Ontario@RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...
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Amir Ismail & Associates (AIA) (@canadaimmigrate) reported from Cambridge, OntarioRogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Allan Thompson (@gastropod225061) reported from Kitchener, Ontario@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Thiago Neres (@thiagoneres) reported from Kitchener, Ontario@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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Fidget (@FidgetSS) reported from Cambridge, OntarioHappy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Harriet 🦋 (@longlivetay_) reported@Rogers @RogersHelps been trying to get tech support to help me since 6pm. What gives? Haven’t been able to talk to an agent all day
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Jaskaran Singh (@jzsingh91) reported@Rogers your customer service is broken. I have spent hours trying to get hold of someone on a call to set up an internet move request but nothing — every call disconnected. Filled your callback form after a chat. Nothing. Do customers have to tweet at you to get help?
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Cynthia Ronald (@CinRon2) reportedOn hold with @Rogers for over 2 hours, AND then they say they aren't taking calls AND HANG UP!!!🤬 Third day trying to get ahold of an actual person... Unacceptable! 🤬🤬🤬
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Catie (@Kevinhind6) reported@SnappingNeuron @alancross @Rogers For sure Third world customer service Their world transportation Third world health care wait time First world taxes
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Celler6 (@Celler6) reported@alancross @Rogers Hey...same issue...you have the old system? They want to disco it so that everybody does self-serve security. I was on for 4 hours yesterday!!
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Paul R (@doonboy) reported@RogersHelps brutal experience with support. Hung up on me after being on hold for 2.30 hours.
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Obaid (@0baid0mer) reported@RogersHelps @melaniejoly Rogers customer service wait times of over 3 hours are unacceptable. Canadians pay premium prices for telecom services but struggle to get basic customer support. Please take action to improve accountability and service standards in the telecom industry.
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BrianM (@briangm11) reported@BlueJays Such a bad team this year. No better next year, either as all responsible are on long contracts and @Rogers is laughing all the way to the bank with 41,000 tickets sold for every game!
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Blk Orchid (she/her/they) (@iamblkorchid) reported@chatrmobile @Rogers get your **** together! Why is it that I'm having technical issues with my phone and I can't even get to talk to a real person about it cause you have no customer service dept anymore, for years now. Ridiculous!
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Paul G. Brandon (@PaulGBrandon) reported@kvlovely19 @Rogers How is a modem supposed to turn their service on?