Rogers Outage Report in Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Waterloo come from postal codes N2L, N2T and N2K.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Rogers
Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, Breslau, Baden and New Hamburg.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Phone | ||
| TV | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Jenny Brooks
(@MsBrooksWRDSB) reported
from
Kitchener, Ontario
Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Debbie Holland
(@DebbieH039) reported
from
Cambridge, Ontario
Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell
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Douges
(@Douges60) reported
from
Cambridge, Ontario
@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me
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Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
@inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Greg Cook 🇨🇦
(@GregnKW) reported
from
Kitchener, Ontario
@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service
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Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Paul Ingram
(@Checkguy2000) reported
from
Kitchener, Ontario
@Rogers no tv for last half hour! Is ignite down? All channels
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.
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Darren Dempsey
(@darrendempsey73) reported
from
Cambridge, Ontario
@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers
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rOgUE66☮️
(@daevmc) reported
from
Cambridge, Ontario
@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!
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Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
@Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.
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Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Richard M.
(@Richard_Miles68) reported
from
Cambridge, Ontario
Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?
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Debbie Holland
(@DebbieH039) reported
from
Cambridge, Ontario
Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jody Magill
(@MagillJody) reported
@RogersHelps MyRogers app keeps crashing on my Android phone. I can't uninstall it - only option I have is to disable it. Looking for solution.
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McKinley
(@acooper26) reported
@RogersHelps @NancyBrissett In the same area and was told it could take up to 12 hours to fix!
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Jody Magill
(@MagillJody) reported
@RogersHelps @dnolf I'm having the same problem. I can't uninstall the app - only have an option to disable it.
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maplekeener🇭🇷
(@maplekeener) reported
@Rogers Rogers has the worst customer service
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Nikhil Kamath
(@Niktendo_wii) reported
@RogersHelps Experiencing outage in Ottawa. Please fix it. I've got work to do..
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Dan Goulet 🏳️🌈 🍞🥖🥐🥨
(@DabGooLay) reported
@Rogers home monitoring sucks. No integration into other smart service products like Google, and a 2 year contract on equipment charges for subpar products. Weak.
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GladiWrites
(@ArtemisHors) reported
@Rogers literally nobody wants this stop trying to astroturf support for making everything worse for everybody.
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Bernie Ouellette
(@BernieOuellett5) reported
@Rogers I have Shaw. Too slow and unreliable. I think the future is with Starlink.
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John-Paul Danko
(@JohnPaulDanko) reported
@chrissythenewf @RogersHelps Our internet was off and on yesterday for a few hours and again this afternoon. First time I've had a problem with @RogersHelps after spending the majority of the past year working from home. Seems to be working now with a full restart of our modem & router.
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SoDeep B(সুদীপ)
(@SoDeep14) reported
24 hours out of internet. By the time the technician comes in at 4:00pm it will be over 30 hours. Come on @RogersHelps , this is not acceptable. Fix my damn internet, whether you have to work with Bell I don’t care. This is no way to treat a customer.