Rogers

Rogers Outage Report in Waterloo, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Waterloo come from postal codes N2L, N2K, N2J and N2T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 11/17/2025 13:05

November 17: Problems at Rogers

Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Waterloo, Breslau, Baden and New Hamburg.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Internet
CanadaKitchener E-mail
CanadaKitchener Internet
CanadaWaterloo TV
CanadaWaterloo TV
CanadaCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • Toyotasrgr8cars M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • CanadianMakerpr Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • WesGallant wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • kevin_maltby Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • dave_macadian Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • reg_martin Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • SchieckKaren Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • diva701 Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • Hipfan4ever Wesley Crawford (@Hipfan4ever) reported from Cambridge, Ontario

    B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • AndyCWood Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • nocutmydriveway I’M WORTHY (@nocutmydriveway) reported

    @RogersHelps is this how you treat paying customers of your services by damaging a brand new driveway

  • KyleCroftGames Kyle Croft Games (@KyleCroftGames) reported

    @RogersHelps your NHL live app is terrible and you can’t blame my internet connection. It jumps all over the place even after the game has been archived. Definitely the last year I use your app to watch the games. You lost a customer. #terrible #frustrated

  • BenSkrewd Ben Skrewd (@BenSkrewd) reported

    @RogersBiz Maybe I can help you as it seems you don’t know your business … this phone number you say I have on rogers, check and see if there is any calls or data use and call Telus to check and see if the number you are messaging me on belongs to them or you …?

  • CobaltFoxPlays Cobalt (@CobaltFoxPlays) reported

    I guess no stream tonight... my internet is still out (according to the tech support phone message)... and my first day working at home with no internet... Thanks @RogersHelps

  • chrislotts1 Chris Lotts (@chrislotts1) reported

    @Rogers live chat support: How can we help you? Me: Lists 10 things broken with my account Rogers: Tell us your life story and do you have any kids? Me: 🤬🤬🤬🤬 Rogers: I've gathered you have a problem with our service. Me: Another bot, great. #monolopy #burnitdown

  • JLletram Jared Martell (@JLletram) reported

    Re-activated this account just to complain to @Rogers how crap their service is.

  • Filth__E DE (@Filth__E) reported

    @RogersHelps internet/tv have been down overnight for about 8 hours. I rebooted both boxes several times. Is there an outage in North York? WFH is impossible right now, and I could lose my job. The wait on the phone for help is over 2 hours!

  • nexceltwit George Franciscus (@nexceltwit) reported

    @Rogers A tree took down service to my home in the heart of Mississauga on June 1. Rogers will not restore service until June 7 - 1 week outage! It's this the best customer service Rogers can provide?

  • carolynmayb Carolyn Blaney (@carolynmayb) reported

    @rogers my Internet is down, is there an outage in my area?

  • nexceltwit George Franciscus (@nexceltwit) reported

    @Rogers So, waiting one week to address a service outage in a large urban location is considered acceptable by Rogers, and all customers should be willing to accept this same level of service?