Rogers

Rogers Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L, N2K, N2J and N2T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 02/10/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Baden and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Internet
CanadaCambridge Wi-fi
CanadaCambridge TV
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener TV

Community Discussion

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Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • DGibs Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • wdelves Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • MedicRichard Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • SyedTariqQadri S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • SamClairmont91 Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • DebbieH039 Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • Checkguy2000 Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • jiminthecage engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • DrRandyPaterson Dr Randy Paterson (@DrRandyPaterson) reported

    I am pleased to announce that @telus has won a 2021 trifecta! Worst consumer website, most opaque email alerts, and least helpful AI support. Congratulations! All we want to do is pay our bill but it seems to be a state secret. Regrets to @shawinfo and @rogers.

  • midpointTO Doubting Thomas on that HEXcrypto🚀🚀🚀 (@midpointTO) reported

    @RogersHelps Nah the promises never ceased and one of the last ones was that we would be notified ASAP when we are able to connect again but they didn't. When i called in 20 minutes after the tweets i was told the ticket was closed after 25 minutes on the line

  • i6Hitman Roger Roecken (@i6Hitman) reported

    @RogersHelps I've spoken to countless of your tech support agents. I've tried everything you've asked me to do for well over 6 months, dm's, router resets, different configurations, I've replaced modems and cables, I've purchased a new $350 router... nothing works and no one there knows why

  • midpointTO Doubting Thomas on that HEXcrypto🚀🚀🚀 (@midpointTO) reported

    @RogersHelps Not important. Knowing why it took a week to fix the backend issue related to a modem swap that the technician at our house said wasn't necessary

  • Gord_Shumway President Elect Gordon Shumway (@Gord_Shumway) reported

    @Rogers Your wireless SUCKS. I live near the Canadian border. I have 2 US cell phones, 1 on ATT and 1 on Cricket. Both allow me to roam in Canada on Rogers, Bell and Telus. Your tower often overpowers the others and while I get 4 bars, I can't even load a webpage. You SUUUUUCK.

  • midpointTO Doubting Thomas on that HEXcrypto🚀🚀🚀 (@midpointTO) reported

    @RogersHelps I gave it 1 last call another 45 min later it was on. We were promised a lot, even a confirmation call when you had it done but that never happened turns out the ticket was closed about 30 minutes before my tweet storm. So about a week of unacceptable delays before i blew up here

  • nattaliciouss nat (@nattaliciouss) reported

    @RogersBiz you have horrible customer service

  • Walter51391018 Walter (@Walter51391018) reported

    @RogersHelps @Rogers why is it when LTE data runs out and it’s reduced to lower speeds it’s extremely slow. You guys reduce the speeds so much that even Chatr and Bell doesn’t reduce the speed that much. I am planning on going over with another company unless I get help.

  • spye Steve Pye (@spye) reported

    @RogersHelps Thank you. This issue is really driving me bonkers.

  • soapiie Sophie 🌻 (@soapiie) reported

    @stayflyjess @RogersHelps Girl idek, I got mine to “ship to store” so that was prob my bad, I’m 132 in line 🙃🙃 (started at 180?) at the same time I called Rogers to send one for my brother, that came within 3 weeks I think? I called again to instead send me mine, that was like 2 weeks ago 😑