Rogers outages and service status in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.

City	Problem Type	Report Time
Cambridge	Phone	11 hours ago
Kitchener	Internet	1 day ago
Kitchener	E-mail	4 days ago
Kitchener	Internet	5 days ago
Cambridge	Internet	8 days ago
Cambridge	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• 
  M. Pocaterra (@MPocaterra1) reported 11 seconds ago from Waterloo, Ontario

  @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

• 
  Karen Schieck🇨🇦 (@SchieckKaren) reported 5 minutes ago from Woolwich, Ontario

  @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

• 
  Chad R. Smith (@TheGospelOfChad) reported 12 minutes ago from Kitchener, Ontario

  And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

• 
  Aiden Purcell (@AidenPurcell) reported 12 minutes ago from Waterloo, Ontario

  When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

• 
  Jenn Metzger (@jennmet9) reported 15 minutes ago from Woolwich, Ontario

  @RogersHelps our wifi is down - being we are all home 14 days this is not cool

• 
  David J Loredan, UE (@DavidJLoredan) reported 23 minutes ago from Kitchener, Ontario

  @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

• 
  Allan Thompson (@gastropod225061) reported 28 minutes ago from Kitchener, Ontario

  I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

• 
  Greg Cook 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GregnKW) reported 30 minutes ago from Alpine Village, Ontario

  I don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps

• 
  Sally Sarachman (@SallySarachman) reported 30 minutes ago from Kitchener, Ontario

  @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

• 
  rOgUE66☮️ (@daevmc) reported 33 minutes ago from Cambridge, Ontario

  @Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome

• 
  Meaghan M (@m4middle) reported 34 minutes ago from Lakeshore Village, Ontario

  @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

• 
  Jennifer Passy (@Jenn_Passy) reported 41 minutes ago from Kitchener, Ontario

  @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

• 
  Brendan J Byrne (@13Byrne) reported 41 minutes ago from Cambridge, Ontario

  @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

• 
  S.Coghlin (@scoghlin) reported 42 minutes ago from Kitchener, Ontario

  Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

• 
  Wesley Crawford (@Hipfan4ever) reported 44 minutes ago from Cambridge, Ontario

  B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.

• 
  Greg Cook 🇨🇦 (@GregnKW) reported 50 minutes ago from Kitchener, Ontario

  @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

• 
  Tim Armstrong (@TimJArmstrong) reported 53 minutes ago from Cambridge, Ontario

  It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

• 
  Gurjit Singh (@gurjitkular01) reported 57 minutes ago from Cambridge, Ontario

  @Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .

• 
  TheHowitzer (@TheHowitzer9000) reported 58 minutes ago from Waterloo, Ontario

  @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

• 
  Chad R. Smith (@thechadrsmith) reported 58 minutes ago from Kitchener, Ontario

  @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chris (@whiteboywork) reported 12 minutes ago

  @RogersHelps fix your internet stability... all day non stop disconnect ... for a week now having issues your support ppl can't fix

• 
  vi ☾ (@petterssonbear) reported 12 minutes ago

  @etherealhuihui @Rogers yeah its really unfortunate i think a lot of ppl will cancel their sportsnet subscriptions in protest😭😭 just really sucks cause if you have a tv and an average cable package you’d likely get cbc and so get all hockey games, but this will make it much harder for people 🥲🥲

• 
  A 19 Year Old On Twit (@YearOldOnTwit) reported 15 minutes ago

  @AngryPossum69 @Rogers Really the only way I’d financially support Rogers is by going to Jays games, but that’s more out of the love of the team not them. My family switched to Bell years ago, not even morally just cause their product sucks. Monopolies lead to bad products for everyone.

• 
  Matt 101® (@MATT__101) reported 16 minutes ago

  @RogersHelps I was lucky enough that my data turned back on a min after then hung up on me. But the support team did ABSOLUTELY NOTHING.

• 
  Marisa Allen (@marisaallen123) reported 17 minutes ago

  @RogersHelps Yes thats been done and makes no difference. Failed on all levels for customer service!

• 
  A (@Jupadia1) reported 18 minutes ago

  @RogersHelps @nestapendragon So you broke it, and now she should fix it. Great to know Rogers

• 
  Jennifer McCoy (@Jennife73795157) reported 19 minutes ago

  @thepwhlofficial @Rogers This is an American-owned league that is all about selling tickets in the US. The Fleet have had trouble drawing flies to most of their home games. Meanwhile, all the Canadian-based teams sell almost all their tickets for virtually all their games!

• 
  🇨🇦🍁🇨🇦 Chris L 🇨🇦🍁🇨🇦 (@s0_t4) reported 20 minutes ago

  @RogersHelps broadband Internet down in Vernon BC. Since about 3pm pst

• 
  Brett Plaxton (@BrettPlaxton) reported 23 minutes ago

  Yo @RogersHelps is something up with the 5G network? Ever since we had a service interruption last week, my phone keeps going into SOS mode and won’t connect outside of wifi

• 
  ghostwolfman (@ghostwolfman) reported 26 minutes ago

  @RogersHelps Yes I have , the lines were cut , pitiful service