Rogers Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L, N2J, N2K and N2T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
 
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Waterloo, New Hamburg, Breslau and Baden.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Darren Dempsey 
    (@darrendempsey73) reported 
    
        from
            Cambridge, Ontario
    
@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
 - 
                
Chad R. Smith 
    (@TheGospelOfChad) reported 
    
        from
            Kitchener, Ontario
    
@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
 - 
                
Shannon Danielle 
    (@kaseysmom11) reported 
    
        from
            Kitchener, Ontario
    
@adventuresmissa Would like f @Rogers wasn’t down. ALL DAY
 - 
                
a k 
    (@AbhaK24) reported 
    
        from
            Kitchener, Ontario
    
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
 - 
                
Chad R. Smith 
    (@TheGospelOfChad) reported 
    
        from
            Kitchener, Ontario
    
@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
 - 
                
Sam 
    (@SamClairmont91) reported 
    
        from
            Kitchener, Ontario
    
@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #
 - 
                
Debbie Holland 
    (@DebbieH039) reported 
    
        from
            Cambridge, Ontario
    
Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.
 - 
                
Chad R. Smith 
    (@TheGospelOfChad) reported 
    
        from
            Kitchener, Ontario
    
And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
 - 
                
Dan Gibson 
    (@DGibs) reported 
    
        from
            Cambridge, Ontario
    
@RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.
 - 
                
Richard Guy 
    (@MedicRichard) reported 
    
        from
            Cambridge, Ontario
    
@RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...
 - 
                
Will D 
    (@wdelves) reported 
    
        from
            Wilmot Centre, Ontario
    
@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?
 - 
                
Chad R. Smith 
    (@TheGospelOfChad) reported 
    
        from
            Kitchener, Ontario
    
@RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T
 - 
                
Debbie Holland 
    (@DebbieH039) reported 
    
        from
            Cambridge, Ontario
    
Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!
 - 
                
Allan Thompson 
    (@gastropod225061) reported 
    
        from
            Kitchener, Ontario
    
@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
 - 
                
Darren Dempsey 
    (@darrendempsey73) reported 
    
        from
            Cambridge, Ontario
    
@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed
 - 
                
engagy more better 
    (@jiminthecage) reported 
    
        from
            Wilmot Centre, Ontario
    
@bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo
 - 
                
Paul Ingram 
    (@Checkguy2000) reported 
    
        from
            Kitchener, Ontario
    
@Rogers no tv for last half hour! Is ignite down? All channels
 - 
                
Chad R. Smith 
    (@TheGospelOfChad) reported 
    
        from
            Kitchener, Ontario
    
@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
 - 
                
Darren Dempsey 
    (@darrendempsey73) reported 
    
        from
            Cambridge, Ontario
    
@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers
 - 
                
Fidget 
    (@FidgetSS) reported 
    
        from
            Cambridge, Ontario
    
@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
 
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan 
    (@geebs1983) reported 
@mrjonmacdougall @Rudolph85203035 @Rogers You got some low standards if you think that its ok for a service provider to take half of the country's economy down for 24 hours because its only an annual event....you are either a paid tweet (pathetic) or a pretty simple fella.
 - 
            
Mark Morrison 
    (@Fahrenheit_457) reported 
@RogersHelps Ignite is horrible, internet and tv still down. I'd love to switch to @Bell for tv/internet services but not possible as Rogers is the only service provider in our apt building that offers decent internet speed. @Bell please offer Fibe in my area.
 - 
            
Kevin 
    (@LFCandwhatever1) reported 
@Nicco2288 @RogersHelps You had an interview scheduled yesterday and already know you didn’t get it despite a nationwide outage? I call BS.
 - 
            
Eskiea 
    (@Eskieas) reported 
@juskazu @RogersHelps I have the same issue on my Xbox I’ve seen a lot of others on here say there consoles can’t connect properly either my wifi is extremely slow and it seems others have said the same it’s all a waiting game at this point once service is fully restored you’ll be able to connect
 - 
            
TheRealMrRemote 
    (@TheRealMrRemot1) reported 
So @Rogers you don’t hav an explanation for an issue that’s happened twice in 2 yrs? As a customer since 2008 I’ll be looking for a new carrier.
 - 
            
Lindsay 
    (@MattsBrat517) reported 
@RogersHelps @Rogers I don’t want a bounce back message, why are my services still down??
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Bagtown Soup Queen 
    (@im_Coldd) reported 
@RogersHelps I still don't have internet. I hope to see the break up of your stupid monopoly
 - 
            
Jimmy Dodo 
    (@JimmyDaDodo) reported 
@jtobinbartlett @RogersHelps Service still okay it here in Toronto,
 - 
            
Darth Vader 🗯 (pronouns ben/chod) 
    (@prouddata) reported 
@Peter79420233 @AboutRogers @Rogers Or they know and not yet prepared to share. Cyberattack? PII lost? This could be far worse than just and outage for them and us.
 - 
            
nathan bouvier 
    (@nathanbouvier1) reported 
@RogersHelps What sucks is i don't even use your services but you impacted everyone... think if your a provider for emergency services and the main provider for debit/interact you should have more fail safes or at tye very least emergency services should have its own dedicated line...