Rogers outages and service status in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.

City	Problem Type	Report Time
Kitchener	Internet	9 hours ago
Kitchener	E-mail	2 days ago
Kitchener	Internet	2 days ago
Kitchener	TV	4 days ago
Waterloo	Internet	4 days ago
Cambridge	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• 
  Sally Sarachman (@SallySarachman) reported 2 minutes ago from Kitchener, Ontario

  @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

• 
  rOgUE66☮️ (@daevmc) reported 3 minutes ago from Cambridge, Ontario

  @RogersHelps Internet is down 8n Cambridge N1R area

• 
  Chad R. Smith (@thechadrsmith) reported 5 minutes ago from Kitchener, Ontario

  @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

• 
  Dan (@NothingworksDan) reported 9 minutes ago from Kitchener, Ontario

  @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

• 
  Karl Zenith Nieva (@TheKarltopia) reported 11 minutes ago from Waterloo, Ontario

  @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

• 
  Chad R. Smith (@TheGospelOfChad) reported 16 minutes ago from Kitchener, Ontario

  @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

• 
  Darren Dempsey (@darrendempsey73) reported 22 minutes ago from Cambridge, Ontario

  @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

• 
  Hardik Jasani (@jasanihardik2) reported 24 minutes ago from Kitchener, Ontario

  @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

• 
  Dan Gibson (@DGibs) reported 32 minutes ago from Cambridge, Ontario

  @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

• 
  Reg Martin (@reg_martin) reported 33 minutes ago from Waterloo, Ontario

  @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

• 
  Ron M (@CanadianMakerpr) reported 39 minutes ago from Cambridge, Ontario

  @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

• 
  Jimmy Moss (@🏡) (@TheSmileCEO) reported 39 minutes ago from Waterloo, Ontario

  @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

• 
  M. Pocaterra (@MPocaterra1) reported 42 minutes ago from Waterloo, Ontario

  @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

• 
  Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported 49 minutes ago from Waterloo, Ontario

  @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

• 
  T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported 51 minutes ago from Cambridge, Ontario

  Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?

• 
  S M Tariq Qadri (@SyedTariqQadri) reported 52 minutes ago from Cambridge, Ontario

  @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

• 
  Caroline Wolff (@diva701) reported 54 minutes ago from Kitchener, Ontario

  @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

• 
  Dan (@NothingworksDan) reported 58 minutes ago from Kitchener, Ontario

  @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

• 
  TheHowitzer (@TheHowitzer9000) reported 59 minutes ago from Waterloo, Ontario

  Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

• 
  rOgUE66☮️ (@daevmc) reported 59 minutes ago from Cambridge, Ontario

  @Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NorthBelle🇨🇦CANADIENNE (@NorthBelle4) reported 5 minutes ago

  @JustMeJamie64 @Rogers I've been directed to call centres in El Salvador, Philippines, India. Same problem understanding sometimes. Moroccan language (North African "Arabic") is not Arabic.

• 
  YOWGuy (@Sundayflyer) reported 7 minutes ago

  @CaroleFarhall @Rogers Same issue Rogers do not care.

• 
  BB (@bbbrazil__) reported 9 minutes ago

  @JustMeJamie64 @Syed57961202 @Rogers The data is still in Canada and all the big banks and most if not all big Canadian companies require Canadian data and cloud service locations. But it’s the internet and can be accessed from elsewhere.

• 
  Kanav Mehta (@KanavMehta7) reported 11 minutes ago

  @RogersHelps @Rogers Time to involve CRTC again! Internet down since midnight. No outage alert. Phone call not going through. Outage map down. LOL What a joke of a company!!

• 
  ♊️ 🇬🇾 (@Numbuuh5) reported 12 minutes ago

  @dabiggbaee @Rogers AND DROP THE DAMN PRICES WHILST Y’ALL AT IT.

• 
  OJE (@odugwamen20) reported 15 minutes ago

  @RogersHelps @RogersHelps @Rogers Wifi been out since 12am this morning , outage map is not even working. when is this going to be resolved?

• 
  Mrs. Junko Whittman (Vox's Wife) (@MrsJunkoLuthor) reported 17 minutes ago

  @Rogers FIX YOUR GOD DAMN ******* **** *** WIFI FOR **** SAKE!!!!

• 
  John Valdellone (@JohnSavageDJS) reported 17 minutes ago

  @RealDonBradshaw @Rogers Gimenez is probably feeling better today that's why they sent Davis back down.He's not starting but if needed he can come in late in the game

• 
  not ali (@paigeslesb) reported 17 minutes ago

  see how bad you are. i'm switching too @Rogers

• 
  SJ (@cafveteran) reported 17 minutes ago

  @Rogers you have horrible customer service: 1. Your AI is utterly useless. 2. I call in and have to go through your AI and other prompts only to be told that you cannot handle the call at this time due to high call volume. BS. You don't make people do all that only to tell them that you can't do your jobs. 3. I receive a discount through your Rogers Preferred Program as I'm a veteran. It's through the CF One program. I received not one, but four emails recently to confirm that I am still eligible for the program. Well duh, I'll always be a veteran! 4. I've been trying for over a year to change my address with your various systems, yet you still have my old address. 5. I went into one of your physical stores to try to resolve all of these issues and was told that there was nothing that they could do for me. The gentleman wanted to help, but he showed me where he was restricted by your own systems to fix the problems. 6. This is all on top of your complete and utter failure to safeguard my phone number from being stolen in May 2025 at one of Chatr Mobile kiosks in the St. Laurent Shopping Centre in Ottawa. The thief then went into multiple bank locations and stole $75,000 from me. Police were contacted and have an arrest warrant out for the thief. Get better customer service and protect our privacy.