Rogers outages and service status in Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 27, 7:57 AM EDT.
- Internet (71%)
- E-mail (12%)
- Wi-fi (12%)
- TV (6%)
The latest reports from users having issues in Waterloo come from postal codes N2L and N2T .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 2: Problems at Rogers
Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
6 days ago | |
|
Kitchener
|
Internet | 7 days ago |
|
Waterloo
|
Internet | 8 days ago |
|
Waterloo
|
Internet | 9 days ago |
|
Kitchener
|
Internet | 11 days ago |
|
Kitchener
|
12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Fidget (@FidgetSS) reported from Cambridge, OntarioHappy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioHere we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service
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Debbie Holland (@DebbieH039) reported from Cambridge, OntarioHey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.
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Kevin (@kevin_maltby) reported from Kitchener, OntarioBut that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Allan Thompson (@gastropod225061) reported from Kitchener, OntarioI'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Michelle Radman (@mishyme) reported from Kitchener, OntarioOh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
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Darren Dempsey (@darrendempsey73) reported from Cambridge, OntarioI'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario@RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.
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Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, OntarioAnyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Loren Padelford (@LorenPadelford) reported from Kitchener, OntarioHey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Claire Donnison (@PlanetC63) reported from Kitchener, OntarioWORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, OntarioAnd typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
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Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers
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Allan Thompson (@gastropod225061) reported from Kitchener, Ontario@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
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Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Wil. Y. Hutson (@HutsonWilmot) reported@Rogers YOUR CUSTOMER SERVICE IS TERRIBLE. Indonesia,@Rogers. And your dictator company should be ashamed of itself. I have been trying to get thru for 3 days to customer service about an unfair charge on my account. This is ridiculous.😡😡
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kakes (@kerrykakes) reportedHey Roger's can you explain to me why when you Roger's blocks for spam, I go in and block same # that your system STILL allows this number to go thru to my voice mail? Does this not defeat the purpose of the block? Getting 10 vm a day from this one spam# FIX YOUR SYSTEM @Rogers
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brokencool (@brokencool) reported@RogersHelps can you please DM me? Internet has been out all morning and I can’t get through to tech support
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Clint (@clintculture) reported@Rogers is refusing to help clear up fraudulent accounts it created by misusing my private info. #RogersFraud
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Proud 🇨🇦 w Unacceptable Views offending the woke (@DJennings2012) reported@PabloEsHOEbar @RogersHelps @Rogers Bypass rogers going forward. File a ccts complaint requesting compensation
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Sunny Giron 🇨🇦🇬🇱 (@sunny_giron) reported@HILITINGHOCKEY @Rogers @Sportsnet The problem with capitalism is that eventually a few rich ******* and their corporations will own everything … … and then they will fleece us for all they can Adam Smith warned against the power of monopolies but talk like that is considered “communism” today
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Bob Duncan (@BobDuncan9751) reported@XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle
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Allan 3 (@Agent365) reported@RogersHelps Thanks. If I could solve the problem through the AI agent, I would have already done that through the Rogers app or online. When I pick up the phone to dial Rogers, at that point it should be a human ready to help for issues that can’t be solved through the app or online.
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Patola EsHOEbar (@PabloEsHOEbar) reportedMy @RogersHelps @Rogers wifi being down almost every week and them not doing anything about it and me still paying full bills when I can’t even work from home anymore and I’m already maxing my mobile data because I’m just working from home via hotspot now is infuriating.
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Deborah Tood🌎💡☕️☀️🎗️🇨🇱🇨🇦🇦🇹🇮🇱 (@DebTood) reported@JonFraserTF Will the young people at the @BlueJays game tonight be able to afford tickets in a few years? Stupid TAKE from @Rogers as per usual.