Rogers

Rogers Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L, N2T and N2K.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 11/28/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Waterloo, Breslau, Baden and New Hamburg.

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City Problem Type Report Time
CanadaCambridge Internet
CanadaKitchener Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener TV
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • thiagoneres Thiago Neres (@thiagoneres) reported from Kitchener, Ontario

    @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

  • canadaimmigrate Amir Ismail & Associates (AIA) (@canadaimmigrate) reported from Cambridge, Ontario

    Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers

  • craiger_c Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • SenhorSLBenfica T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    Internet down AGAIN! @RogersHelps where we at with internet in Cambridge being restored?

  • daevmc rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps can you confirm the problem with internet at N1R?

  • MsBrooksWRDSB Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • SenhorSLBenfica T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario

    @thekneeguy @RogersHelps The miracle solution has failed.

  • Jenn_Passy Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario

    @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

  • pisceanpaul Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • krinal Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • m4middle Meaghan M (@m4middle) reported from Lakeshore Village, Ontario

    @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

  • Richard_Miles68 Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    @inkscrblr @Rogers @RogersHelps That's very disappointing to read...I hope your issue is resolved soon and you are credited accordingly!

  • Douges60 Douges (@Douges60) reported from Cambridge, Ontario

    @Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me

  • Richard_Miles68 Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?

  • daevmc rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps Internet is down 8n Cambridge N1R area

  • GurpartapSS Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • darrendempsey73 Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    I'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet

  • gurjitkular01 Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario

    @Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .

  • daevmc rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome

  • JoshBroderick17 Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • kerosenelive Ren 🎗 (@kerosenelive) reported

    @RogersHelps still down in white oaks…

  • 24CARATINC KATE (@24CARATINC) reported

    @chethosahalli @RogersHelps @Rogers I lost money in one of my businesses yesterday too. It was a pretty stressful day and this cannot happen again. The government has to do something to fix this weakness in our infrastructure.

  • jennajustjenna Jenna (@jennajustjenna) reported

    @RogersHelps @jbrommet Hi! I sent a DM to check out our own neighbourhood service and just got the same public update about the vast majority. Hoping for a reply :-)

  • MeanMrWolf MstrWolf (@MeanMrWolf) reported

    @RogersHelps Still no service after 31 hours in Markham.

  • GTBilly13 Billy (@GTBilly13) reported

    Anyone that has ever phoned @Rogers helpline made this joke yesterday: "Have you tried powering down your #computer and #modem?"

  • niallison23 Allie 🇨🇦 (@niallison23) reported

    @JeremyDBradley @RogersHelps @Rogers I’m not with Rogers for phone service. I’ve always heard it’s crap lol never had trouble with internet until now though.

  • SteveJanik1 Steve Janik (@SteveJanik1) reported

    @RogersHelps you can stick your measly “credit”you know where. 3 consecutive days of service disruptions here in St. Thomas before this “brown out”. Going to take a lot more to keep this dissatisfied customer of 25+ years content. Retentions dept get ready

  • suzemuse Susan Murphy 🇺🇦 (@suzemuse) reported

    @andywalker @Rogers Is it strange that the cell network was out too? Usually it’s one or the other.

  • TinaCinBarrie Tina Colangelo (@TinaCinBarrie) reported

    @Rogers you're services may be back but your internet service in Stroud/Innisfil still sucks the big one. Omg...fix it already. 6 weeks of pure garbage internet service with no explanation why. You get better service in the country than the city.

  • kodalux LO (@kodalux) reported

    @Rogers @karineexo Rogers.....you say the vast majority are back online. I'm in GTA....still no internet. You're full of ****.