Rogers Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L and N2T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, St. Jacobs and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Wi-fi | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi | |
| Kitchener |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Brendan J Byrne
(@13Byrne) reported
from
Cambridge, Ontario
@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks
-
Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
-
Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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Natalie Zofia/identify as vaxxed
(@anemic_sweet) reported
from
Kitchener, Ontario
Thanks @Rogers for being a useless service.
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Claire Donnison
(@PlanetC63) reported
from
Kitchener, Ontario
WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Ogilvie (she/her)
(@LouiseOgilvie2) reported
@RogersHelps - on hold for over an hour to talk to a live agent. What I have to say - Anna your AI can’t help me. Why do I have to wait so long to talk to someone? This is ridiculous. I don’t want to speak to ANNA!!!
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Kyle Rooley
(@kylerooley88) reported
@Rogers wtf am i paying you hundreds a month for if you're just going to Blackout everything??? Unreal
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Kasika
(@Kasikafur) reported
@conreeaght @RogersHelps I use a whitelist for calls now. Fixed all my issues
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✨️Valky Void of Stars✨️
(@_Valkyrjia_) reported
Hey @Rogers ,my Dad just went to get things straightened out about his landline connection yesterday. Phone worked last night but, now it's off again. What's the deal? Your reps at a location in town were horrendous to him, too, about it. Beyond rude.
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🫤Charley Workman🙄
(@Charley2021) reported
Anyone have a way to get through to @rogers to cancel one’s services? Ninety plus minutes on hold seems a little punitive and retributive.
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Dale.just.dale
(@Dalejustdale1) reported
Once again, @Rogers @Sportsnet NHL looking not so great as usual 🙄 slow feed, frequent buffering. Nowhere near being worth $40! 😤
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мαияιqυєz
(@tanchikita) reported
@RogersHelps is rogers data services down?
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Jeff - Liberal Ketovore
(@imaroundguy) reported
@CelticCarnivora @Netflix_CA @Rogers Even that is no real solution because I believe they see the upstream MAC and not yours anyway.
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kgs4321
(@kgs43211) reported
@Rogers called 3 times to resolve overcharged billing issue. Tried 4th time this morning. The whole call center is incapacitated due to system maintenance until 11am. Really ??? Your call center is open between 7am-9pm only. Can’t you do your maintance outside these hours??
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Lenne L
(@libertyemotion) reported
@Rogers we were told that you were supposedly improving the cable service in our area….. improved so much that it’s practically useless!!! So much cutting out, demand never works on any box, internet constantly drops! Good job keeping up your promises of better service :(