Rogers outages and service status in Waterloo, Ontario
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Waterloo, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Sep 3, 9:00 PM EDT.
- Internet (70%)
- E-mail (10%)
- Wi-fi (10%)
- TV (5%)
- Phone (5%)
The latest reports from users having issues in Waterloo come from postal codes N2L and N2T .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Waterloo, Cambridge, and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo
|
Internet | 22 hours ago |
|
Cambridge
|
Internet | 1 day ago |
|
Waterloo
|
Phone | 1 day ago |
|
Kitchener
|
8 days ago | |
|
Kitchener
|
Internet | 9 days ago |
|
Waterloo
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioA huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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Aiden Purcell (@AidenPurcell) reported from Waterloo, OntarioWhen you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice
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M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Kevin (@kevin_maltby) reported from Kitchener, OntarioBut that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Maria Minutillo (@mariamin59) reported from Kitchener, Ontario@MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔
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Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario@Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Tim Armstrong (@TimJArmstrong) reported from Cambridge, OntarioIt is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell
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T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported from Cambridge, Ontario@thekneeguy @RogersHelps The miracle solution has failed.
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioHey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
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Michelle Radman (@mishyme) reported from Kitchener, OntarioOh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Loren Padelford (@LorenPadelford) reported from Kitchener, OntarioHey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Ron M (@CanadianMakerpr) reported from Cambridge, Ontario@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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BNKB (@banknotekb) reported@Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?
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quaffer (@quaffer) reportedI have not been able to get to @rogers for tec support in 4 days. I hang on the phone for almost two hours on two occasions and then the call hangs up. Why should any paying customer wait 2 hours for a call to he answered? Obviously not enough people working there. 1/
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Robert Jones (@robert12jones) reported@LeafsLose1967 @Sportsnet @Rogers I know the criminals increased the price from 24.99 to 29.99 per month as well. An absolute rip off based on the garbage on the field.
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Andrea JA (@Godblessedchild) reported@RogersHelps I am unable to get through to Rogers from last week concerning my new location and it is impacting my ability to work from home. This is quiet unacceptable. I need help ASAP
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Mark Burdon (@mark_burdon) reported@RogersHelps my spouse was scammed by someone that had her account info, and she was convinced to order a phone and hand it over to a fraudster claiming to represent Rogers. Her existing device was black listed/blocked instead of the stolen device. Can't get help.
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Mitchell Tremblay (@ODSPoor) reported@OntarioFrugal @RogersHelps It was lucky mobile right? They said my online debit credit card failed the auto deposit requirements. @LuckyMobileCan didn't help at all..
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Adam (@Adam_LPARMY) reported@JayGenXer @Rogers Happened to me yesterday actually lol I was waiting for “customer care “ they really dont care at all
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BNKB (@banknotekb) reported@Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?
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Bob Duncan (@BobDuncan9751) reported@XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle
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LifestyleDigs (@TheLifestyleDig) reportedTried to do an online purchase with my @Rogers Mastercard and they sent me a text security code to complete the sale. Waited and waited. It never came. Used a different form of payment. Nearly 2 hours later Rogers finally texts me the code LOL! Talk about timely - NOT!