Rogers Outage Report in Waterloo, Ontario
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Waterloo come from postal codes N2L and N2T .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Rogers
Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, St. Jacobs, and Baden.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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1 day ago | |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
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Wi-fi | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Caroline Wolff (@diva701) reported from Kitchener, Ontario@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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S.Coghlin (@scoghlin) reported from Kitchener, OntarioHi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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Jenn Metzger (@jennmet9) reported from Woolwich, Ontario@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Loren Padelford (@LorenPadelford) reported from Kitchener, OntarioHey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Elaine (@Laineygirl) reported from Woolwich, Ontario@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario@rogers no home internet service in Waterloo
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Ron M (@CanadianMakerpr) reported from Cambridge, Ontario@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Kevin (@kevin_maltby) reported from Kitchener, OntarioBut that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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M (@Toyotasrgr8cars) reported from Kitchener, Ontario@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Agnes K (@MiniKachou) reported@TekSavvyCSR is there an issue with internet right now? My internet is down and so it is for some of my neighbours with @TekSavvyNetwork and @RogersHelps
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Krupo 🇨🇦 (@PromisedMePie) reported@GoaliePR @Rogers Ooh I wonder if this issue affected @TekSavvyCSR too 15 minute wait.
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Mary Ann Torres (@MaryAnnToronto) reported from Toronto, OntarioHi @RogersHelps - is there a problem with internet at M8V? Several of our neighbours (and ourselves) have no internet/wifi
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🧼 🖖🏽 Julia B. (@10borg) reported@RogersHelps Ignite service has been down for nearly 30 mins now in the west end of TO. Any ideas on the problem and an ETA of when service will be restored? Thx
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On Your Marc, Yo! Pfizered X 2 5G enabled! (@TOBenfica) reported@RogersHelps internet service down in mimico?
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Bogdan M (@BogdanMm) reported@HotPopples @Rogers @RogersHelps Rogers internet down at Jane and Bloor
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mclikim (@mclikim) reported@RogersHelps internet down at mill road and rathburn. Tried calling and you’re “extremely busy” so told me to call back later then hung up on me?! Unreal.
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Kim Prince (@kimp1) reported@RogersHelps @cobrabr @RogersHelps There is no reported outage in my area and it's been 15 minutes since it went down. My postal code begins with M6P. #internetdown
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Jeff Capp (@jeffdcapp) reportedMy favourite thing is being transferred to a new support person and having to wait more for help @RogersHelps 🙄
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Bryan Tritt (@GoaliePR) reportedOnly a 2h16m-3h wait for @Rogers tech support today. Bad day to lose internet. #customerservice #fail