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Rogers outages and service status in Waterloo, Ontario

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Full Outage Map

Most reported problems in Waterloo, Ontario

  • Rogers generated 2 outage signals in the last 24 hours around Waterloo, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Apr 7, 10:52 AM EDT.
  • 65% Internet (65%)
  • 18% TV (18%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)

The latest reports from users having issues in Waterloo come from postal codes N2L .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, and St. Jacobs.

CityProblem TypeReport Time
Kitchener Internet 18 hours ago
Kitchener Internet 18 hours ago
Kitchener Internet 2 days ago
Kitchener Internet 3 days ago
Cambridge Internet 3 days ago
Kitchener Internet 5 days ago

Nearby cities with recent reports

Kitchener

6 recent signals

18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • SamClairmont91
    Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • wdelves
    Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • Checkguy2000
    Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • GregnKW
    Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • DGibs
    Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • jiminthecage
    engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeExotic
    JOE EXOTIC (@JoeExotic) reported

    @birgitomo @Rogers Just order a sim card from the US if its such a nightmare for you. Its not hard. Even Canada Post has non-rogers sim cards you can buy for $20 to make you phone work again. Your problem is not my problem.

  • Mad_Makwa
    🌟Moon Bear🌟 (@Mad_Makwa) reported

    @RogersHelps People lost time, money and their loves due to your outage. The fact I couldn't even call 911 when we needed too is proof alone you owe people for your screw up

  • MikeWarland
    Mike Warland (@MikeWarland) reported

    @itsajadams @Rogers Because we are a somewhat complacent and compliant bunch and only respond to issues when they hit us in the face.

  • kassowen
    k a s s (@kassowen) reported

    @RogersHelps about to spend the day chasing down my customers for payments from yesterday. we're appointment based, but so booked up we can't reschedule... so we basically worked for free yesterday and we cross our fingers for e-transfers, etc today.

  • BarlowKurt1
    Barlow (@BarlowKurt1) reported

    @frambrady33 @Rogers @RogersHelps You have my pity. 911, ATMs, Debit Card Services Down? The great land of Canada. Land of the monopoly. Did they patch it back together with some superglue and duct tape yet?

  • dimitrigeorga
    Dimitri (@dimitrigeorga) reported

    @RogersHelps Sucks to be not in the “vast majority” like me.

  • BubbelTM
    bu (45-40) (@BubbelTM) reported

    @RogersHelps I was at my house with the internet down. My son came down and asked me “Dad, is Logers a fraud company?” I had to say yes. I could not lie. My son has now been crying in his room for 8 hours. No more Logers for me. Now I will be switching to Bell. A REAL internet provider!

  • JiZhang80
    Jimmy (@JiZhang80) reported

    @chethosahalli @RogersHelps @Rogers No! It not happens to a company like this! There are lots of engineering methods and management methods to make sure bad things not happened. They have big issues, they ******.

  • gemma_gomba
    Gemma Gomba (@gemma_gomba) reported

    @RogersHelps And how will we have gotten your update when you expected service to be back? NO F*ing way!!!!

  • 626drums
    626drums (@626drums) reported

    @RogersHelps Internet services down for 2 days now. How about free service for half a year @Rogers ?!?!