Rogers

Rogers Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L and N2T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 03/13/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Waterloo, Cambridge, Kitchener, St. Jacobs and Baden.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Total Blackout
CanadaCambridge Total Blackout
CanadaCambridge TV
CanadaCambridge Internet
CanadaKitchener TV
CanadaWaterloo Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • DGibs Dan Gibson (@DGibs) reported from Cambridge, Ontario

    @RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

  • kaseysmom11 Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • 13Byrne Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • SyedTariqQadri S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • MedicRichard Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • georgorama George Masswohl (@georgorama) reported

    I got divorced a couple of years ago. It was terrible. About as acrimonious as can be imagined. Hard as it was, we both agreed that the most challenging part of it was dealing with @RogersHelps. I wish I was kidding.

  • mulho Murilo Tavares (@mulho) reported

    @RogersHelps Thank you Kathy! All I get is “we are still working on it, could take up to 24h to get fixed”. This is not reasonable, sorry. If it really takes more 24h, that will mean 54h of service disruption. I lost 2 meetings today. Had a bard time trying to work. And no Netflix this Friday

  • mikazo Mike (@mikazo) reported

    @RogersHelps Are you able to remove the charge from my account and extend my return deadline until lockdown is over? If not, then you can’t help me.

  • thelindsaylewis The LindsayLewis (@thelindsaylewis) reported

    @jacoblkraemer @RogersHelps I've actually had pretty good help from them via DMs. Quicker than on phone usually.

  • brandonbentblog Brandon Bent (@brandonbentblog) reported

    @RogersHelps Ok but why go into peoples apartments when my service is working fine!

  • wuggy Mala Greenbaum, CHRL, MG Consultants (@wuggy) reported

    @RogersBiz Why don’t you develop a reliable internet service.

  • ParanoiaAngry Angry_Paranoia (@ParanoiaAngry) reported

    @RogersHelps the “what can I watch” feature is broken and the link to the similar feature for Sports Net Now is broken. How is Rogers handling less games and more in market opponents with the altered season. I want to know which product to purchase but the services don’t work.

  • natelacroix Nate (@natelacroix) reported

    For the amount I'm paying @RogersHelps every month I should never have to see this screen....but alas here we are.

  • ArtsMike HeyImMike〽 (@ArtsMike) reported

    @RogersHelps I don’t know if I see any problems with my account but just wondering if scam people exist I guess for Rogers

  • georgorama George Masswohl (@georgorama) reported

    @RogersHelps, after 3.75 hours (and counting) of making things worse, have offered a $60 credit&informed me of how generous it is of them. That breaks down to not much more than minimum wage for my time...so far. Anyone think that’s good enough? I don’t. #Accountability