Rogers

Rogers Outage Report in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Waterloo come from postal codes N2L, N2J, N2K and N2T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 02/19/2026 07:45

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, St. Jacobs, Cambridge and Baden.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaWaterloo Wi-fi
CanadaKitchener Internet
CanadaSt. Jacobs TV
CanadaCambridge TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • jennmet9 Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • dave_macadian Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • WesGallant wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • CanadianMakerpr Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • diva701 Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • Toyotasrgr8cars M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • SchieckKaren Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • kevin_maltby Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • drewzhouse Drew (@drewzhouse) reported

    @Rogers unfucking believable!! I’m in the middle of Winnipeg and I’m enjoying paying for a $150/mo. Bill,5G phone,plan and getting 2 bars of ******* LTE!! After the blackout…you guys are NOT the most reliable network. This is garbage. Your unlimited plans slow to nothing @25gbG

  • Ramande13388551 Ramandeep Brar (@Ramande13388551) reported

    @KDowney83 @Rogers Leave rogers go with @TELUS way better phone with bell even better rogers every few years they go down and blame it on updates last time this happened was April last year

  • cwboater B Berry (@cwboater) reported

    @RogersHelps If you give me a month on all services I'll stay. For context spend ~ $1000 per month with you. Outage cost me $2000 in lost billable work. I've kind of bloody had it with Rogers.

  • ThoresenWells David Thoresen (@ThoresenWells) reported

    @RogersHelps Get your own house in order before even thinking about buying Shaw or another telecom. Why do we bend over backwards for this bloated, poorly run, over priced company? Run by a family that likes to vacation with dictators. Rogers is bad for Canada.

  • GregMurdoch10 Greg Murdoch (@GregMurdoch10) reported

    @Rogers - Wouldn't it be more fitting to say: "Taking Canada offline, while not taking accountability for the issues and headaches we cause daily."

  • coupland coupland 🇨🇦 (@coupland) reported

    @RogersHelps Are you listening? It's been over 3 days since service was restored, where is the root cause analysis? Where is the accountability and transparency? Isn't that what your CEO promised? Seems like another empty Rogers promise. #splituprogers

  • talb35 AIT (@talb35) reported

    @MjbOriginal @RogersHelps Same issue in Hamilton and Guelph. YouTube, Netflix, prime played fine but just ignite tv is glitching.

  • TradingHenney Trading Henney (@TradingHenney) reported

    @RogersHelps @adrianathompso4 2 days of service? that is pathetic. There have had to be so many points of failure that triggered for this to happen. Negligence at its best. Class action lawsuit coming.

  • TransTheName Mr. BillT (@TransTheName) reported

    @RogersHelps 5 days worth, it’s insulting … you should lower your rates bc you have unreliable, and spotty service

  • CavacoIsa Isa Cavaco (@CavacoIsa) reported

    @RogersHelps Four cell phones, land line and internet all went down for us. So a credit for each of our 6 services is expected.