Rogers outages and service status in Waterloo, Ontario

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Full Outage Map

Rogers generated 1 outage signal in the last 24 hours around Waterloo, including 0 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 11, 10:02 AM EDT.

Internet (76%)
TV (12%)
Wi-fi (8%)
E-mail (4%)

The latest reports from users having issues in Waterloo come from postal codes N2L .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Waterloo	Baseline
Apr 11, 12:00 AM EDT	0	0	0
Apr 11, 12:20 AM EDT	0	0	0
Apr 11, 12:40 AM EDT	0	0	0
Apr 11, 1:00 AM EDT	0	0	0
Apr 11, 1:20 AM EDT	0	0	0
Apr 11, 1:40 AM EDT	0	0	0
Apr 11, 2:00 AM EDT	0	0	0
Apr 11, 2:20 AM EDT	0	0	0
Apr 11, 2:40 AM EDT	0	0	0
Apr 11, 3:00 AM EDT	0	0	0
Apr 11, 3:20 AM EDT	0	0	0
Apr 11, 3:40 AM EDT	0	0	0
Apr 11, 4:00 AM EDT	0	0	0
Apr 11, 4:20 AM EDT	0	0	0
Apr 11, 4:40 AM EDT	0	0	0
Apr 11, 5:00 AM EDT	0	0	0
Apr 11, 5:20 AM EDT	0	0	0
Apr 11, 5:40 AM EDT	0	0	0
Apr 11, 6:00 AM EDT	0	0	0
Apr 11, 6:20 AM EDT	0	0	0
Apr 11, 6:40 AM EDT	0	0	0
Apr 11, 7:00 AM EDT	0	0	0
Apr 11, 7:20 AM EDT	0	0	0
Apr 11, 7:40 AM EDT	0	0	0
Apr 11, 8:00 AM EDT	0	0	0
Apr 11, 8:20 AM EDT	0	0	0
Apr 11, 8:40 AM EDT	0	0	0
Apr 11, 9:00 AM EDT	0	0	0
Apr 11, 9:20 AM EDT	0	0	0
Apr 11, 9:40 AM EDT	0	0	0
Apr 11, 10:00 AM EDT	0	0	0
Apr 11, 10:20 AM EDT	0	0	0
Apr 11, 10:40 AM EDT	0	0	0
Apr 11, 11:00 AM EDT	0	0	0
Apr 11, 11:20 AM EDT	0	0	0
Apr 11, 11:40 AM EDT	0	0	0
Apr 11, 12:00 PM EDT	0	0	0
Apr 11, 12:20 PM EDT	0	0	0
Apr 11, 12:40 PM EDT	0	0	0
Apr 11, 1:00 PM EDT	0	0	0
Apr 11, 1:20 PM EDT	0	0	0
Apr 11, 1:40 PM EDT	0	0	0
Apr 11, 2:00 PM EDT	0	0	0
Apr 11, 2:20 PM EDT	0	0	0
Apr 11, 2:40 PM EDT	0	0	0
Apr 11, 3:00 PM EDT	0	0	0
Apr 11, 3:20 PM EDT	0	0	0
Apr 11, 3:40 PM EDT	0	0	0
Apr 11, 4:00 PM EDT	0	0	0
Apr 11, 4:20 PM EDT	0	0	0
Apr 11, 4:40 PM EDT	0	0	0
Apr 11, 5:00 PM EDT	0	0	0
Apr 11, 5:20 PM EDT	0	0	0
Apr 11, 5:40 PM EDT	0	0	0
Apr 11, 6:00 PM EDT	0	0	0
Apr 11, 6:20 PM EDT	0	0	0
Apr 11, 6:40 PM EDT	0	0	0
Apr 11, 7:00 PM EDT	0	0	0
Apr 11, 7:20 PM EDT	0	0	0
Apr 11, 7:40 PM EDT	0	0	0
Apr 11, 8:00 PM EDT	0	0	0
Apr 11, 8:20 PM EDT	0	0	0
Apr 11, 8:40 PM EDT	0	0	0
Apr 11, 9:00 PM EDT	0	0	0
Apr 11, 9:20 PM EDT	0	0	0
Apr 11, 9:40 PM EDT	0	0	0
Apr 11, 10:00 PM EDT	0	0	0
Apr 11, 10:20 PM EDT	0	0	0
Apr 11, 10:40 PM EDT	0	0	0
Apr 11, 11:00 PM EDT	0	0	0
Apr 11, 11:20 PM EDT	0	0	0
Apr 11, 11:40 PM EDT	0	0	0
Apr 12, 12:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, and St. Jacobs.

City	Problem Type	Report Time
Cambridge	Internet	2 days ago
Kitchener	Internet	5 days ago
Kitchener	Internet	5 days ago
Kitchener	Internet	6 days ago
Kitchener	Internet	7 days ago
Cambridge	Internet	7 days ago

Nearby cities with recent reports

Kitchener

5 recent signals

14 hours ago

Cambridge

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

Darren Dempsey (@darrendempsey73) reported 3 minutes ago from Cambridge, Ontario
@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed
Sally Sarachman (@SallySarachman) reported 6 minutes ago from Kitchener, Ontario
@Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.
a k (@AbhaK24) reported 9 minutes ago from Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
T⚽️NY 🇨🇦🇵🇹 (@SenhorSLBenfica) reported 17 minutes ago from Cambridge, Ontario
@thekneeguy @RogersHelps The miracle solution has failed.
Kevin (@kevin_maltby) reported 19 minutes ago from Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
Craig Campbell (@craiger_c) reported 21 minutes ago from Waterloo, Ontario
@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
Chad R. Smith (@TheGospelOfChad) reported 23 minutes ago from Kitchener, Ontario
@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
Darren Dempsey (@darrendempsey73) reported 28 minutes ago from Cambridge, Ontario
@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng
Chad R. Smith (@thechadrsmith) reported 29 minutes ago from Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
M. Pocaterra (@MPocaterra1) reported 34 minutes ago from Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
Fidget (@FidgetSS) reported 34 minutes ago from Cambridge, Ontario
@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
Paul Cocker (@pisceanpaul) reported 35 minutes ago from Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
Ishan Abeywardena (@ishansa) reported 36 minutes ago from Kitchener, Ontario
@RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.
Douges (@Douges60) reported 41 minutes ago from Cambridge, Ontario
@Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me
Tim Armstrong (@TimJArmstrong) reported 41 minutes ago from Cambridge, Ontario
@Rogers might have its network up but the @rogerstv service is brutal. Choppy and almost illegible to watch. I want a refund for the month.
Darren Dempsey (@darrendempsey73) reported 47 minutes ago from Cambridge, Ontario
I'm so glad I pay $500 a month to @RogersHelps @Rogers for garbage internet
Natalie Zofia/identify as vaxxed (@anemic_sweet) reported 52 minutes ago from Kitchener, Ontario
Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!
Elaine (@Laineygirl) reported 57 minutes ago from Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
M. Pocaterra (@MPocaterra1) reported 57 minutes ago from Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
Michelle Radman (@mishyme) reported 59 minutes ago from Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Mike Drake (@MikeD340706) reported 2 minutes ago
@RogersHelps Many times over it went to the CCTS and I'm still waiting and I sent an email to the ombudsman. 10 years as a loyal customer and this is how Roger's treats its customers. I left and went to bell and now they want to charge me an early termination fee for a phone they lost.
Lynne Pelser (@LynnePelser) reported 5 minutes ago
@Rogers @CRTCeng Easter weekend. Multiple outages. Inability to worship on any device & zero warning. Why is it Canadians cannot have reliable internet service or choice in providers? Absolute failure @rogers
Batesy (@cideralowekoda) reported 6 minutes ago
@Sweet__Wolf @MapleLeafs @Rogers I get it but sooooooo stupid.
IdontlikeJello (@JeremyTheJinx) reported 6 minutes ago
@RogersHelps @Rogers can you please send a tech to fix the damn lines you rent to @AltimaTel they have requested 3 repairs from your guys and it's been rejected each time. My latency is 400-700, it takes 5 mins for Google to load. Please work with them when they call for a tech!!
IdontlikeJello (@JeremyTheJinx) reported 8 minutes ago
@Rogers @AltimaTel any your techs please get this sorted!! I have 400-700 latency on my download I can barely use my internet. Altimenkeeps request a fix you keep rejecting it!! I need my internet can you please get it fixed!!!
Merhawi Yohannes (@Merhawi200) reported 10 minutes ago
@RogersHelps I’ve spent over 130 minutes on calls across 3 days and spoke to 6 different agents about a $460 charge I never used. No resolution, just getting transferred and hung up on. Can someone actually fix this?
April (@canadianaf1) reported 12 minutes ago
@ToddHeintz @Rogers @BlueJays I worked as a customer service rep for 12 years with Rogers. Believe me when I tell you..they don’t care.
Wut? (@_TheCaptaincs) reported 13 minutes ago
@RogersHelps Trying to get Rogers to match the price your competition offers. Your staff sit in a room full of other support staff with no mic dampening so that you can barely hear them over the chorus of other terrible employees. And they barely speak English. -10/100 experience.
Lorie (@MissWest003) reported 15 minutes ago
@Rogers @pozpiggy86 “PlEaSe UnDeRsTaNd” who talks like that as someone in Support? Oh right… Rogers staff
Aaron Tabasum (@aaron_tabasum) reported 15 minutes ago
The @MapleLeafs not making it to the playoffs is partially a problem of the moral and players but it’s also what you get when a tech giant like @Rogers owns majority and cares about the jays and investing. I do hope they lose money because the change needs to come from the 1/2