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Rogers outages and service status in Ayr, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Ayr, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 3, 11:04 PM EDT.
  • 63% Internet (63%)
  • 17% Total Blackout (17%)
  • 13% Phone (13%)
  • 4% E-mail (4%)
  • 4% TV (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ayr, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ayr, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Rogers

Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ayr, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, and Brantford.

CityProblem TypeReport Time
Kitchener Total Blackout 3 days ago
Cambridge Total Blackout 3 days ago
Cambridge Total Blackout 3 days ago
Cambridge Internet 3 days ago
Brantford Internet 3 days ago
Brantford Phone 3 days ago

Nearby cities with recent reports

Cambridge

6 recent signals

3 days ago
Kitchener

3 recent signals

3 days ago
Brantford

3 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ayr, Ontario

Latest outage, problems and issue reports in Ayr and nearby locations:

  • SyedTariqQadri
    S M Tariq Qadri (@SyedTariqQadri) reported from Cambridge, Ontario

    @RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • 13Byrne
    Brendan J Byrne (@13Byrne) reported from Cambridge, Ontario

    @M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • gregdownham1999
    Greg Downham (@gregdownham1999) reported from Brantford, Ontario

    @Rogers Do you support the Galaxy Watch5 PRO LTE service?

  • MsBrooksWRDSB
    Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • GregnKW
    Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • Toyotasrgr8cars
    M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • JoshBroderick17
    Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • Jenn_Passy
    Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario

    @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

  • diva701
    Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • gregdownham1999
    Greg Downham (@gregdownham1999) reported from Brantford, Ontario

    @RogersHelps Do you support the Galaxy Watch5 PRO LTE service?

  • davecarrol
    Dave Carrol (@davecarrol) reported from Brantford, Ontario

    @Rogers … Day 4 and STILL my Ignite TV is not working properly. Don’t want to cancel and change companies but willing to soon.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BrizzySK
    ひSooSuaveひ (@BrizzySK) reported

    @Rogers fix your network ASAP ! this is unacceptable first you guys had an outage now this is the 2nd time people have go thru this unfortunately.

  • gcharach
    Gayle Charach (@gcharach) reported

    @RogersHelps There was nothing on the website other than the time it went down - which was completely inaccurate too. That's the point I am trying to make to drive home. Your customer "service" is terrible.

  • kristakree
    Krista P (@kristakree) reported

    @RogersHelps My dad who is with Bell, got free 50 gb data for their outage. What exactly is Rogers doing for their customers given your (much longer I might add) outage?

  • jeff_wettlaufer
    Jeff Wettlaufer (@jeff_wettlaufer) reported

    Hey @RogersHelps I’ve been trying to discuss my account with someone for the last 3 days. Every time I call, I am told that you are experiencing extremely high call volumes and then I’m hung up on. Your staffing problems are not my problem. Stop relying on AI and hire staff.

  • dawnthehorizon
    sarah (@dawnthehorizon) reported

    @RogersHelps I understand how that may work for just making calls. But if my boyfriend or friends only receive texts via SMS or RCS, but I have no service to text them, how would me using wifi work? Because I’ve tried and it doesn’t send the texts

  • TRSbizarro
    これは何の意味もありません (@TRSbizarro) reported

    @RogersHelps how so? If you have automated systems to detect interruptions, would those same systems not tell you exactly where the service interruption originated? if so, how would reports from customers be of anymore help than what your systems are already telling you?

  • pfsalmon
    Paul Salmon (@pfsalmon) reported

    @Rogers What a complete failure your customer service is! I called about my business mobile plans. Got transferred to another line, waited then went through verification and then was put on hold for 40 minutes to get different person. This is 100% unacceptable!

  • CaroleGagne108
    Carole Gagne (@CaroleGagne108) reported

    @RogersHelps I am filing @CCTS Complaint since I have been requesting a WRITTEN FORM of services cancellation for 4 days now...by yext or gmail and NADA

  • akohlsmith
    Andrew Kohlsmith (@akohlsmith) reported

    @RogersHelps You have all the details. Open Xfinity app. Log in. Enter the 2FA. "Oops, screw you, back to login". Now try to get Anna to route you to cable tech support - impossible. Mobile CSR is apologetic and offers to send you to cable tech support, where you wait for over an hour and then wait some more. Absolutely terrible, terrible customer experience. You force your customers to use your app, but do not make DAMN sure the app login process is robust. You could just let us use the modem with our laptop browser because we don't need the internet to to configure the modem on the table in front of us, but apparently that's too easy.

  • Canadian_Titan
    Canadian Titan (@Canadian_Titan) reported

    @sepharitestudio @RogersHelps I don't know if I believe that. Too many typos/grammar errors