Rogers Outage in Caradoc, Ontario

@RogersHelps my internet is down and I’ve just been told Wednesday is the first day someone can come and look at it!

About the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!

@RogersHelps I also live in Strathroy and have no internet access. Any time estimate on when service may be restored?

@RogersHelps I’m having no ignite internet, TV or home phone in Strathroy. Can you confirm if there is a #rogers #outage in the area? Is Rogers #down?

@RogersHelps cancelled my SMH on March 5; nearly 2 months later, there’s still an open case to close my service. How does it take 2 months to cancel a service?! Zero accountability from any Rogers agent throughout the process. Cancelling all services with Rogers.

@RogersHelps Unless you do something about your truly shittastic rural internet, **** off. I'm trapped into using you because Bell doesn't serve me at all. I pay $500/month for your ******* crappy service and all you ever say is "sorry". **** off. I lost a day's work thanks to you.

@RogersHelps I hate complaining to u guys all the time but your chat feature is terrible. They refuse to help. Can we talk thru twitter when u have a moment.

@oxysnice @Rogers If you do switch back to Bell make sure your last bill doesn’t have Rogers owing you money, you’ll never get it back. Three months and they still haven’t paid me what they owe me.

@AntiBlackRacis1 @Sflecce @Apple @Rogers @RogersBiz Lol......it doesn't help those in rural areas that have capped data!

@fordnation, should I go out to find wifi for my kids to do school and for my work. You want us to stay home then get on @Rogers and @Bell ass! @fordnation and rural internet providers need to find a solution NOW! At least create a subside for us!

@RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!

Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

@mellymel__x @Rogers They won't do anything but say contact us, and say oh yes there's an outage in your area there working on it. It's affecting 1000s of customers across southern ontario. They don't update any social media platform to let customers know whats going on.

@timandfriends @Rogers Soon to be an NFT. Never to be seen again.

u guys literally cannot do anything right @Rogers genuinely the world's worst isp who tf makes a modem that resets itself

@Rogers @Chinatown_SC @Rogers I have called Rogers all week my wifi and tv keeps going down. All they do is transfer me over and over and I’m on the phone for hours. No one helps me no one answers the phone. All I want is my wifi to work and they don’t want to send anyone out. Rogers sucks

@A_Kozovski @Rogers I am/was a 24 yr customer. 3 mths daily connectivity issues and they don't want to credit me for that time, only $234 worth b/c their system doesn't show all the issues we experienced. That's a problem. Also 'live' sports feeds are a full minute behind Bell @RogersHelps no one

@Rogers You guys are killing me with high bills and when i call in to get help the customer service is horrendous. Im stuck in a circle why treat your customers so bad?

@spitfyre1980 @RogersHelps I'm am/was a 24 yr customer. You should know Rogers feed is a full minute or more behind the Bell feed. We've seen plays mentioned on Twitter before seeing them on our TV! @RogersHelps no one!

@RogersHelps is there an outage in Riverside South?

@rogers you guys are **** and terrible

@RogersHelps What's the situation in Scarborough? There's an outage in M1E area since this morning! Any update when we can expect the service back?