Rogers outages and service status in Dead Creek, New Brunswick

Problems in the last 24 hours in Dead Creek, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Dead Creek, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frederick Smith (@agooddoggyX10) reported 3 minutes ago

  @RogersHelps @FernwoodGirl I made the mistake of thinking it was on my end because your website kept saying everything was fine. I followed your AI support suggestions & now can’t even reset a password or access webmail or anything. Need a support # that doesn’t disconnect after 4 hrs of holding

• 
  Chinook 💨 (@northernchinook) reported 3 minutes ago

  @RogersHelps @jenniferdrader5 I phoned customer support number 4x and waa disconnected 4x. It also kicked me out of the chat queue twice after waiting more than 1 hr each time. Absolutely incompetent and atrocious customer service. The government needs to legislate you guys to have actual customer support.

• 
  Karl (@KennedyKreep) reported 4 minutes ago

  @RogersHelps "Our hands are tied" should be @Rogers new slogan. Who cares if you're a loyal customer of 35 years, Our hands are tied...

• 
  Maya Charles (@maya_charles) reported 5 minutes ago

  @RogersHelps @MichaelFGittins The outage page also states Southeast Calgary. I'm in Southwest Calgary like many of the folks who have tweeted you. Also why aren't I seeing a banner in the MyRogers (Shaw) app when I sign in?

• 
  Matthew Milligan (@towerguymatt) reported 7 minutes ago

  Hey @Rogers your tower at Minnicock Lake is not working

• 
  Jeff (@SeNoR_Jeff13) reported 11 minutes ago

  @RogersHelps @MerileeToo I am also not receiving emails to my shaw mail accounts for last 3.5 hours. My friend also has the same issue. Is this because of the outage in Calgary?

• 
  Sam Glass 👨‍🍳🇨🇦 (@ChefSamGlass) reported 11 minutes ago

  Hey @Rogers @RogersHelps I've sent you a DM and am still awaiting a response. I've wasted almost 2 hours trying to solve a billing issue. I've dealt with 4 agents today already, being passed from one to another. What gives ? #customerservice is terrible.

• 
  El The 🇨🇦🇲🇹 (@franticmonkey) reported 11 minutes ago

  @Rogers if you lazy *****, can't hire actual human beings to work customer service on Sundays, how ******** do you have the gall to charge to so much @fordnation @crtc? I call and all I get is A, and an announcement the customer service is closed. What am I ******* paying for?

• 
  Chris Tyson (@christysonldn) reported 12 minutes ago

  @RogersHelps this is ridiculous....I engaged in a chat to have one of my phone lines cancelled, the chat agent tried to upsell me, No, the line I want to cancel my mother in law can no longer use due to a memory issue, now I am on hold with the cancellation team, do better !

• 
  Jennifer Drader (@jenniferdrader5) reported 12 minutes ago

  @MerileeToo @RogersHelps I waited in the chat as well for 3 hours until I was told they can't help me. Are you in Alberta?