Rogers

Rogers Outage Report in Ajax, Ontario

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The latest reports from users having issues in Ajax come from postal codes L1S, L1T and L1Z.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ajax, Ontario 11/23/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ajax, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Whitby, Scarborough, Ajax, Pickering, Oshawa, Stouffville and Brooklin.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps @Rogers please note the Italian channels (650-656) are choppy (in Toronto); picture and sound keep going on and off. When will you TV service be operational? #RogersOutage #RogersIgnite

  • 2jehan Janet Greaves🇨🇦😷#🇺🇦💙💛 (@2jehan) reported from Toronto, Ontario

    @Rob16921 @Rogers That sucks when you don't have choice.

  • Mohsidiqui Muhammad Siddiqui (@Mohsidiqui) reported from Markham, Ontario

    @Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage

  • NicoleC954 Nicole Clarke (@NicoleC954) reported from Toronto, Ontario

    @RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH

  • sashaboersma Sasha Boersma (she/her) (@sashaboersma) reported from Toronto, Ontario

    @MrAlexBethke @Rogers Except Bell did an oops of their own a couple of months back when their internet was down for a day and flakey for weeks. Tech sometimes goes down when repaired. The problem in both cases - where was your back-up plan so you can take A down and have B still work…

  • atomsmith Atom Smith (@atomsmith) reported from Toronto, Ontario

    Seems like the first thing @Rogers did last night was send out bills to it’s customers. What a horrible customer experience.

  • MicheleRobinso5 Michele Robinson (@MicheleRobinso5) reported from Ajax, Ontario

    @AboutRogers @RogersBiz No they are not!!! I still have no cell phone service

  • doughill58 🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, Ontario

    Just got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.

  • gastonl GastonL (@gastonl) reported from Toronto, Ontario

    @RogersHelps My internet is still down, That is also a scam since there is no ETA and no way to reach you via phone nor chat

  • axwong AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps To Mr Tony Staffieri Critical infrastructure to take outage for over 8 hours with limited to no redundancy and business resumption is more than a disappointment and unacceptable. Root cause not withstanding. Operational risks of Canadian network is vastly exposed to the globe

  • LanaXLights P(EP)atrick💙❤️💛 (@LanaXLights) reported from Markham, Ontario

    Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?

  • SarinSunhil SS (@SarinSunhil) reported from Markham, Ontario

    @RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling

  • gastonl GastonL (@gastonl) reported from Toronto, Ontario

    @RogersHelps I got my mobile service late yesterday night but my home internet is still down, is there any ETA for people in Etobicoke North (M9R postal code) ?

  • Thumper2205 Corinne (@Thumper2205) reported from Oshawa, Ontario

    @RogersHelps Spotty Tv and no internet. Tried rebooting multiple times, still nothing, yet the system says everything is fine, connected and there are no outages in my area. I'm losing the equivalent of three work days because of this. Please help.

  • ditechgaming Ditech Gaming (@ditechgaming) reported from Toronto, Ontario

    Thanks @Rogers Got free salary without working yesterday Really hoping power outage entire week..!!

  • SarinSunhil SS (@SarinSunhil) reported from Markham, Ontario

    @RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd

  • sashaboersma Sasha Boersma (she/her) (@sashaboersma) reported from Toronto, Ontario

    @MrAlexBethke @Rogers Oh, there is a push for CRTC inquiry on the 911 issue, as they would have broken a condition of license (or whatever it’s called for telecom). That part is likely a breach of the Telcom Act.

  • AmandaRisser1 Amanda Risser -- Canadian. 43 years old. (@AmandaRisser1) reported from Toronto, Ontario

    Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?

  • MalaMoragain Mala Moragain - soahC fO ssertsiM/etacovdA sliveD (@MalaMoragain) reported from Toronto, Ontario

    After this weekend I’m so very proud to be a “**** @Rogers” household. In 2018 an employee was using consumer accts to funnel free phones out be to sold outside of Rogers. My acct had 18 phones funnelled through it. Had I not checked into an exorbitant bill, I’d never had known.

  • aheim72 Annette Heim (@aheim72) reported from Toronto, Ontario

    Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ReallyCoreyH Corey (@ReallyCoreyH) reported

    @RogersHelps Any ETA on a fix for Ignite TV? Pretty ridiculous to pay almost 200 dollars a month and have it be down half the time.

  • notachardonnay masi hills (@notachardonnay) reported

    @Rogers is there an eta on fixing service?

  • mfp1971 Mike P (@mfp1971) reported

    @RogersHelps Hey, no Ignite service currently, downtown TO. Known issue or just me? Internet is working

  • emmmmily20 Emily (@emmmmily20) reported

    @RogersHelps @Firthguy I’m having the same issue (and seems like lots of others are too).

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps what kind of customer service is that when I call tech support to report an issue with my tv, and the recording says they’re too busy to take my call right now?

  • FionaCTweets Fiona (@FionaCTweets) reported

    @RogersHelps Hi guys - Ignite is MIA on one tv but fine on another - have tried unplugging and replugging the box but no luck - even recorded shows won’t play - weird that service is only disrupted to the one? Don’t really want to stand in my kitchen all evening 🤪thx!

  • Csertl1 Csertl (@Csertl1) reported

    @RogersHelps I'm getting an error code XRE-03137. I can log into 3rd party apps but cannot get any other channels. Rebooted modem and box. Did not help.

  • Jim_Ottawa Jim murray (@Jim_Ottawa) reported

    @RogersHelps Hello my Cable is out I live in Ottawa. I called customer support wasn’t able to get through . Help please

  • theonlypwj Pierce White-Joncas (@theonlypwj) reported

    @RogersHelps hey peeps, Rogers Ignite TV not working in Kanata. Noticed a couple other complaints; sound like a network-wide issue?

  • JenFer38 Jennifer Drysdale (@JenFer38) reported

    @RogersHelps Is Ignite TV down? Channels don’t seem to be working for me here in south Mississauga