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Rogers outages and service status in Ajax, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Ajax, including 3 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Phone.
  • The most recent signal from this area was received Apr 22, 3:43 PM EDT.
  • 55% TV (55%)
  • 35% Internet (35%)
  • 6% Phone (6%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

The latest reports from users having issues in Ajax come from postal codes L1T and L1S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 22: Problems at Rogers

Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ajax, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Oshawa, Scarborough, Ajax, Whitby, and Pickering.

CityProblem TypeReport Time
Markham Phone 41 minutes ago
Oshawa TV 21 hours ago
Oshawa Internet 22 hours ago
Oshawa TV 2 days ago
Scarborough Internet 2 days ago
Oshawa TV 3 days ago

Nearby cities with recent reports

Oshawa

10 recent signals

21 hours ago
Markham

3 recent signals

41 minutes ago
Scarborough

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • MsDee73
    Diana 🇨🇦 (@MsDee73) reported from Oshawa, Ontario

    @RogersHelps Thank you for the quick reply, but that doesn't work. When I select "video input" the menu displays, but the arrows or seiect/ok button don't do anything.

  • Karate_4Life
    Anthony W (@Karate_4Life) reported from Oshawa, Ontario

    @RogersHelps I did try that and not working as well as no tv!!

  • momof3greatboyz
    Denise Robinson (@momof3greatboyz) reported from Whitby, Ontario

    @TheMacDonell4 @RogersHelps Same here out in Whitby! My oldest was in the middle of his online midterm and we had to shut everything else off songs could finish with some connectivity! Worst decision we ever did was change to Ignite with Rogers!!!!

  • DPupulin
    Dino Pupulin (@DPupulin) reported from Ajax, Ontario

    @RogersHelps Rogers is down in Ajax, can you confirm eta

  • brukneck
    Brukneck aka Don (@brukneck) reported from Markham, Ontario

    @RogersHelps Awesome. "Best you can do is tomorrow at noon. Total outage for up to 36 hours and a customer for 20+years. Time to shop around.

  • tdelios
    Tom Delios (@tdelios) reported from Markham, Ontario

    @RogersHelps my ignite service for cable, internet and phone is down .. any idea when it will be up ?

  • SarinSunhil
    SS (@SarinSunhil) reported from Markham, Ontario

    @RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling

  • IAmKelvinYoung
    Kelvin Young (@IAmKelvinYoung) reported from Markham, Ontario

    @RogersHelps Is there an internet outage in Markham right now? Modem went offline about half an hour ago

  • doughill58
    🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, Ontario

    @JacquiDelaney @Rogers Rogers will credit me for one day's lost service but how about the thousands in lost business even though they admitted it was their fault? I never thought I would switch to Bell but I'm likely going to make the switch as time consuming that will be.

  • dgc_to
    Dan - SPFC Toronto (@dgc_to) reported from Whitby, Ontario

    So I called @Rogers months ago to downgrade my TV Plan. They are now cutting channels, such as HGTV without notice and indirectly forcing me to get back to the previous plan. I am cancelling this SHIT as soon as I have another internet provider installed.

  • d3lfonic
    Lendl Neil (@d3lfonic) reported from Pickering Village, Ontario

    Man. @RogersBiz website is so bad. I’m trying figure out info so that me and Mia can do hardware upgrades but it won’t let me. @Rogers you’re making it really hard to spend my money with you.

  • ShaniaTwain1Fan
    Mike Widdis (@ShaniaTwain1Fan) reported from Oshawa, Ontario

    @RogersHelps how did the cable tv problem begin anyway in the last little while

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

  • ThatCanadianSOB
    DisDadDatDad (@ThatCanadianSOB) reported from Oshawa, Ontario

    Thank you Mystery @RogersHelps call agent from Barrie so @Bell_Support told my 80yo mom to come on down to switch from #rogers to #Bell staff told us they can't do it. Tried calling bell 7 times from the store. Hang ups wrong transfers. Wasted 5 hr. All it took was 2 call Rogers

  • jtbrazier
    JTB 👊 Consumer Advocate 👊 (@jtbrazier) reported from Markham, Ontario

    @Rogers Remember @Rogers RAISED prices for existing customers during the Pandemic 👎 #COVIDIOTS #rogers #sucks

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    Hey @Rogers disappointed in your service. 1 hour of my time setting up internet and waiting for modem delivery. By the 3rd day I call back and order not processed. Another hour of my time and we schedule an install. Only to find out servers down and I have to reschedule again.

  • steve_kee
    Steve Kee 🎤 (@steve_kee) reported from Whitby, Ontario

    Wow @RogersHelps — now just over 2 hours on hold for Ignite help. Is this @RogersHelps or Rogers hiding? Hello???

  • benmccord
    Ben McCord (@benmccord) reported from Oshawa, Ontario

    .@Rogers When Bell subcontractors bury fibe on people's lawns/ inevitably chop Rogers cable, is there any accountability on their part? 3 kids were just booted off online classes/ I can't work as they indiscriminately chop the lawn. Shouldn't a Roger's truck follow /fix?

  • ajaxgolfer
    Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario

    @RogersHelps my internet bill just went up 32% (+$30) month over month. This is not cool. My service has not change. Can you please help. I’ve been a customer for 30 years.

  • blackcassel
    Jessica Cassel (@blackcassel) reported from Oshawa, Ontario

    Hi Team @RogersHelps. My internet seems to be down today. Can I get some help to look into this, please?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • KingstonAgent
    Shane Ruys - 🇨🇦 (@KingstonAgent) reported

    @Rogers Trying to remove a “Unison-add on” as I have no need for it & no idea why it’s on my bills. Try it online and get a “sorry something went wrong and we’re working as quickly as we can” message, so try online chat to wait 2 hrs in queue only to be dropped. Brutal “service”

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    So it has now been almost a full 24 hours that @Rogers has been down and every time they have given for service restoration has come, only to see that they have extended the deadline. This is NOT a way to make a good first impression with a new customer. I want service credits!

  • Jane_Gillon
    Howling at the Moon 🐺 (@Jane_Gillon) reported

    @Rogers I would think the Accessibility Canada Act would supersede the Energy Efficiency Act. I will be contacting my MP. I will never purchase @Rogers for my own home for sure!

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    Why is it that I had to call @Rogers THREE times before they would admit that there is a problem in my area and they need to open a ticket? This is NOT a good first impression to make with a customer! #CRTC #CCTS

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    @RogersHelps "We are currently experiencing longer than usual wait times".... Translation: I'm gonna be on hold for a long *** time. I have better things to be doing than waiting on hold for your service reps. #CRTC

  • CanucksFan5335
    CanucksFan (@CanucksFan5335) reported

    @Lotto6445151 @Canucks @Rogers Why would Boeser go to New York, when they are equally as bad as the Canucks with a worse future 😭

  • MustangShow
    MustangShow (@MustangShow) reported

    @Rogers It's complete unreliable CRAP! Stay away! #cancelrogers

  • DJWardWilson
    ward wilson (@DJWardWilson) reported

    @Rogers @RogerHelps wanted to watch SCHEDULED GAME - Oilers & Ducks NO CAN DO Sens/ Canes OT is on SN Pacific, people must watch SCHEDULED GAME on another channel - SN West you removed SN West from my line-up in 2024 when Shaw forced streaming on home users EPIC FAIL 😡

  • AileenMAO
    Aileen O (@AileenMAO) reported

    @RogersHelps @Sportsnet where the replay "on demand" NEVER INCLUDES THE ENTIRE GAME.

  • Kaloopa6
    Kaloopa (@Kaloopa6) reported

    @BlueJays @Rogers are you paying attention to this crap?