Rogers Outage Report in Ajax, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ajax come from postal codes L1S, L1Z and L1T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Rogers
Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (13%)
-
Wi-fi (11%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Ajax, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, Ajax, Oshawa, Whitby, Pickering and Stouffville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Total Blackout | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
-
Michael Hainsworth
(@hainsworthtv) reported
from
Toronto, Ontario
@resthink @Rogers In radio we had a standing policy of pulling all airline ads when a plane crash happened regardless of who’s jet went down. You’d think that kind of PR forethought would apply at Rogers, too.
-
Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps @Rogers When can we expect our refund for the July 8th outage? My billing period ended on July 25th and nothing was applied. Please advise. #RogersOutage
-
Meg S, MA, RN (she/her)
(@meganksimpson) reported
from
Toronto, Ontario
@RogersHelps @FidoSolutions I’m wondering when the discount that was promised is going to be for the giant outage that occurred? I’ve checked my July bill for internet and phone and there was 0 discount for missing an entire day of work with no service.
-
bean
(@righteousbean) reported
from
Toronto, Ontario
@ettenyl @RogersHelps Same. We have had on and off issues for a month, since their major outage - we have also been told we have nothing going on and should be fine.
-
Adam “RareAdam” Choles
(@RareAdamCasts) reported
from
Toronto, Ontario
does @RogersHelps actually fix this or is it just going to be “it’s a local outage we’ll fix it within 24 hours”
-
Legend of Zelda Crackhead
(@MsSaturnxne) reported
from
Toronto, Ontario
Garbage @Rogers giving 5 days refunds for "1 week". Where's my tax portion refund and those two extra days? Tax fraud. @BBBCentralON and @CanRevAgency better look into that ****
-
Kurt Tait aka Kaptain Skarlett
(@thisisskarlett) reported
from
Toronto, Ontario
@RogersHelps can you confirm if there is an outage in the finch/bayview area for internet and cable (Ignite)? Seems to be happening around the same time (btw 8-10pm) every night for the past two weeks….
-
𝐃𝐮𝐟𝐟 𝐌𝐚𝐜𝐃𝐨𝐧𝐚𝐥𝐝
(@DuffMacDonald) reported
from
Toronto, Ontario
@RogersHelps @Rogers Went to upgrade my phone to new iPhone and pay using my debit card. I wanted to walk away with my new phone and couldn't. What's up with that Rogers? Horrible service. May not get it now. #iPhone13
-
Leanne 🇺🇦
(@limitlessleanne) reported
from
Toronto, Ontario
@Tammyocanada @brittlestar @RogersHelps Honestly, it's such a shitshow. Mom says they have Bell coming to set up service tomorrow but I'd at least like to get their emails for them... and contacts.
-
Leanne 🇺🇦
(@limitlessleanne) reported
from
Toronto, Ontario
Hey @RogersHelps, my elderly parents in Rexdale are 30+ hours now with no phone, internet or cable. No one seems to be able to tell them when service will resume. How will you compensate them this time?
-
Timothy Roy Walks
(@0TimBannister0) reported
from
Toronto, Ontario
@Rogersdonthelp @Rogers @RogersHelps I guess bad weather is coming again... My Rogers internet is connected without service yet again 😑... I'm glad I pay $100 dollars a month for... Service?
-
Toronto Park Rehabilitation
(@KimHalfyard) reported
from
Toronto, Ontario
@TheSeatedView @Rogers My Rogers is down. Phone is on Bell. It’s a **** day for electricity where it took a while for them to figure source. Go figure.
-
LisaRenee🎧🎼🎮🏝
(@LisaHollands5) reported
from
Toronto, Ontario
hey @RogersHelps No cable TV since 6:30 pm yesterday. Tried unplugging and replugging everything this morning and still no TV! At Yonge Sheppard area. Is cable down (again) ? Please advise thx
-
Felipewithf
(@felipewithf) reported
from
Toronto, Ontario
@Rogers Thumbnail of the video looks like got its own outage 😜
-
Rafael Dourado
(@rafadourado21) reported
from
Toronto, Ontario
@Rogers My bill was generated today and where is the credit related to the outage?? Not that it would be automatically applied??
-
Mrs. Whitaker
(@cynthiavass) reported
from
Toronto, Ontario
@ItsDeanBlundell @Rogers They will wait to reach out once they are set-up with their new provider. I cancelled all my services recently because they are terrible with customer service. Now I get a call about 3x a week wanting to offer me the world. Ridiculous.
-
Scott Terrio
(@ScottTerrioHMA) reported
from
Toronto, Ontario
I’ll try not to spend the $8 all in one place that we received in compensation from @RogersHelps for the big outage.
-
Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
Super frustrated with @Rogers . My building got bulk upgrades to ignite. Despite promises of good ignite wifi guarantee. Don't expect them to come through on that. Their wifi 6 modem has the same issue their AC one had with concrete walls. Their mesh pods can't be hardwired 😢
-
Chris B
(@Worldisart) reported
from
Toronto, Ontario
@RogersHelps looks like internet service is down for Toronto? This gonna be like a weekly thing because you seem to be failing massively
-
Toronto Park Rehabilitation
(@KimHalfyard) reported
from
Toronto, Ontario
@RogersHelps My internet is down in Toronto. Is this new?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Bulbul Ahmed
(@BulbulA28806097) reported
@RogersHelps It is not "Some" wireless customers and it is not "intermittent" service interruption.
-
Sean Paul Rasmussen
(@Sean_Rasmussen) reported
@Rogers @RogersHelps Hey Rogers. Our mobile phones are not able to make calls or do SMS. I'm in the M6G area of Toronto. Obviously can't call for support, either. To make matters worse, in order to get a covid shot, I need to be able to receive an SMS confirmation!!!!!!!
-
keyur patel
(@KeyurPatel369) reported
@RogersHelps no cellular network in Lethbridge area since morning..what’s going on? How long it will take to fix that?
-
cara
(@jeterfan28) reported
@DustinMorris13 @RogersHelps So I pay off a device balance if I have one and then I can switch providers. The agent even sent me a link to Rogers support haha
-
Leslie
(@LeslieF152) reported
@ChristyCeeCK @lindsayGlowbaby This is a great idea, unless you're a customer of @Rogers.
-
𝓘𝓬𝓮𝓒𝓱𝓲𝓴
(@IceChik1971) reported
@RogersHelps this is ridiculous with no updates. Is there even any progress on finding the cause & resolution? As a former Rogers employee who dealt with corp. accts I know your internal teams are getting updates, why not the public? I fully expect some form of compensation.
-
jedijenn
(@jedichick77) reported
@Rogers my phone has been out all day. It's been more then 10 hours. Hurry up and fix it. I've missed important phone calls
-
Ralforious_Jones
(@ralforious_j) reported
@Rogers @RogersHelps What live updates? Issue started occuring in the early early morning. @RogersHelps is silent until 8AM. Even now the only "update" that's been provided is that you'll be providing updates. Stop lying to people.
-
Quraishi1981
(@seanq51432486) reported
@RogersHelps I expect a credit on my next bill Rogers! Your rates are already high enough and now an unreliable network. Please reach out to me as I do expect some kind of credit for this on my next bill as this has caused a mass inconvenience
-
amanda sharon 🍦
(@adesjaards) reported
No texts or phone calls due to @Rogers being down is honestly quite nice. Ahh so peaceful