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Rogers outages and service status in Ajax, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Ajax, including 3 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Phone.
  • The most recent signal from this area was received May 1, 5:13 PM EDT.
  • 65% TV (65%)
  • 26% Internet (26%)
  • 4% Phone (4%)
  • 3% Total Blackout (3%)
  • 1% Wi-fi (1%)

The latest reports from users having issues in Ajax come from postal codes L1T and L1S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 1: Problems at Rogers

Rogers is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ajax, Ontario

The most recent Rogers outage reports came from the following cities: Oshawa, Pickering, Scarborough, Markham, Ajax, and Whitby.

CityProblem TypeReport Time
Oshawa TV 28 minutes ago
Oshawa TV 6 hours ago
Oshawa TV 8 hours ago
Oshawa TV 1 day ago
Oshawa TV 2 days ago
Pickering TV 3 days ago

Nearby cities with recent reports

Oshawa

11 recent signals

28 minutes ago
Scarborough

2 recent signals

5 days ago
Pickering

1 recent signals

3 days ago
Markham

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • effy_terry
    Organize That (@effy_terry) reported from Whitby, Ontario

    @RogersHelps I have been trying to resolve an issue since 2pm today. I need to unlock a phone and that department says its not a Rogers phone which is a lie. The phone is my moms who is a senior and needs it for safety reasons. Rogers is the most painful company to deal with.

  • MsMAHall
    MHall (@MsMAHall) reported from Markham, Ontario

    @RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.

  • steve_kee
    Steve Kee 🎤 (@steve_kee) reported from Whitby, Ontario

    Wow @RogersHelps — now just over 2 hours on hold for Ignite help. Is this @RogersHelps or Rogers hiding? Hello???

  • ThatCanadianSOB
    ThatCanadianSOB (@ThatCanadianSOB) reported from Oshawa, Ontario

    @RogersHelps is your service up? No service oshawa

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I did access it through the website no issue

  • doughill58
    🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, Ontario

    Just got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.

  • BobRodkin
    Vagabond Soul (@BobRodkin) reported from Oshawa, Ontario

    Finally did. After going at @RogersHelps the past couple years for terrible RocketHub service and costs, we finally pulled the plug on our home internet. Just couldn’t justify $200+/month for slow, spotty service.

  • DPupulin
    Dino Pupulin (@DPupulin) reported from Ajax, Ontario

    @RogersHelps Rogers is down in Ajax, can you confirm eta

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • lakemitchells
    Sarah L-M 🐀 (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I've been told that someone is going to call me 2 times this week on 2 different days and I haven't heard a peep. I just want to upgrade my phones! Are you able to help?

  • adamnixon1987
    Adam Nixon (@adamnixon1987) reported from Oshawa, Ontario

    @OHLHockey @Oshawa_Generals @Rogers @RogersHelps @ROGERStvDurham Complete FREAKING JOKE!!! It’s bad enough we don’t get over half of the away games on now they can’t even air home games.

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @liannapisani @Rogers @RogersHelps @Raptors Mine also doesn't work but im in Oshawa

  • bastienkoert
    bastien koert (@bastienkoert) reported from Pickering Village, Ontario

    @RogersHelps what terrible customer service. I called to do a hardware upgrade and the first guy steers to me to a decent phone for $0 for my 4 plans. 3rd person take $0 and makes it $550 plus activation.

  • dirani24
    DelbarI (@dirani24) reported from Markham, Ontario

    @notachardonnay @Rogers Yes, seems like an extensive outage.

  • monique4ajax
    Monique Hughes (@monique4ajax) reported from Pickering Village, Ontario

    @RogersHelps I lost service for about 3 minutes with my ignyte TV during this game 7. Please make sure this doesn't happen again My stress levels are already high #Raptors #RogersTv

  • 10Stever
    Steve Randall (@10Stever) reported from Markham, Ontario

    @lindsayisabel @Rogers @RogersHelps Not yet but it’s been slow. All the students hogging bandwidth learning this week

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.

  • momof3greatboyz
    Denise Robinson (@momof3greatboyz) reported from Whitby, Ontario

    @TheMacDonell4 @RogersHelps Same here out in Whitby! My oldest was in the middle of his online midterm and we had to shut everything else off songs could finish with some connectivity! Worst decision we ever did was change to Ignite with Rogers!!!!

  • Thumper2205
    Corinne (@Thumper2205) reported from Oshawa, Ontario

    @RogersHelps Is there a service interruption in Oshawa?

  • gypsidio
    dio 🇨🇦☮️☯️🇺🇦 (@gypsidio) reported from Oshawa, Ontario

    @SherriTelenko @RogersBiz @RogersHelps My Rogers service, cable TV is down now. Just as we were watching the Queen's funeral service. I am hoping it's just a short glitch.🤔🙁🤨

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Suganyaa__
    Sug Anya (@Suganyaa__) reported

    Why does the ceo make 31 million a year and still have to down size its work force? @Rogers

  • Werdnah
    Andrew d. (@Werdnah) reported

    @Rogers It’s absolutely inexcusable how LITTLE your company actually gives a **** about customer experience outside of anything related to the Jays. Just take your customers’ money & provide ZERO “give a ****” when a customer has an issue or opts to leave for another company.

  • Johanfriesen
    Johan (@Johanfriesen) reported

    @RogersWireless @RogersHelps @Roger Terrible customer service, 1 hr 5 min wait

  • brar_drs
    Dr. BRAR (@brar_drs) reported

    @RogersHelps No—my call got disconnected after waiting 1h48m. I need technical help that self-serve tools can’t fix. I’ve been trying to reach Rogers for a week with no success. Even the store told me to call support. Why not hire more Canadians and fix these long wait times?

  • OpLoveJustin
    Just In Love🇦🇪🇻🇪🇺🇦💙🖖✌️🏳️‍🌈🏳️‍⚧️ 😷🍄 (@OpLoveJustin) reported

    @Garnet_2203 @Rogers Canadian telecom is AWFUL

  • Kevin_C889
    Kevin (@Kevin_C889) reported

    @RogersHelps @WesleyCoughlan @Rogers can you help address a problem that should’ve never happened

  • DegenApeDev
    DegenApeDev (@DegenApeDev) reported

    @40PlusImmigrant @Rogers I've always known these guys were the enemy which is why I cancelled my service after they bought Shaw.

  • PapiLeafs34
    J-E-T-S (@PapiLeafs34) reported

    @TSN_Sports @Rogers nobody likes you but if you got him some ******* help that might change (it definitely won’t 🖕🏻

  • DarcySelke
    Darcy Selke (@DarcySelke) reported

    As God as my witness i’ll cancel my @rogers subscription

  • krishanarora1
    Krishan Arora (@krishanarora1) reported

    @RogersHelps Don’t see hardware issue, checked on ur site, don’t see location issue but my neighbour also told he is facing similar problem