Rogers outages and service status in Ajax, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Rogers generated 3 outage signals in the last 24 hours around Ajax, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Phone.
- The most recent signal from this area was received May 1, 5:13 PM EDT.
- TV (65%)
- Internet (26%)
- Phone (4%)
- Total Blackout (3%)
- Wi-fi (1%)
The latest reports from users having issues in Ajax come from postal codes L1T and L1S .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at Rogers
Rogers is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ajax, Ontario
The most recent Rogers outage reports came from the following cities: Oshawa, Pickering, Scarborough, Markham, Ajax, and Whitby.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 28 minutes ago |
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TV | 6 hours ago |
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TV | 8 hours ago |
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TV | 1 day ago |
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TV | 2 days ago |
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TV | 3 days ago |
Nearby cities with recent reports
11 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Organize That (@effy_terry) reported from Whitby, Ontario@RogersHelps I have been trying to resolve an issue since 2pm today. I need to unlock a phone and that department says its not a Rogers phone which is a lie. The phone is my moms who is a senior and needs it for safety reasons. Rogers is the most painful company to deal with.
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MHall (@MsMAHall) reported from Markham, Ontario@RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.
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Steve Kee 🎤 (@steve_kee) reported from Whitby, OntarioWow @RogersHelps — now just over 2 hours on hold for Ignite help. Is this @RogersHelps or Rogers hiding? Hello???
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ThatCanadianSOB (@ThatCanadianSOB) reported from Oshawa, Ontario@RogersHelps is your service up? No service oshawa
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Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario@RogersHelps I did access it through the website no issue
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🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, OntarioJust got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.
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Vagabond Soul (@BobRodkin) reported from Oshawa, OntarioFinally did. After going at @RogersHelps the past couple years for terrible RocketHub service and costs, we finally pulled the plug on our home internet. Just couldn’t justify $200+/month for slow, spotty service.
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Dino Pupulin (@DPupulin) reported from Ajax, Ontario@RogersHelps Rogers is down in Ajax, can you confirm eta
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
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Sarah L-M 🐀 (@lakemitchells) reported from Oshawa, Ontario@RogersHelps I've been told that someone is going to call me 2 times this week on 2 different days and I haven't heard a peep. I just want to upgrade my phones! Are you able to help?
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Adam Nixon (@adamnixon1987) reported from Oshawa, Ontario@OHLHockey @Oshawa_Generals @Rogers @RogersHelps @ROGERStvDurham Complete FREAKING JOKE!!! It’s bad enough we don’t get over half of the away games on now they can’t even air home games.
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Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario@liannapisani @Rogers @RogersHelps @Raptors Mine also doesn't work but im in Oshawa
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bastien koert (@bastienkoert) reported from Pickering Village, Ontario@RogersHelps what terrible customer service. I called to do a hardware upgrade and the first guy steers to me to a decent phone for $0 for my 4 plans. 3rd person take $0 and makes it $550 plus activation.
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DelbarI (@dirani24) reported from Markham, Ontario@notachardonnay @Rogers Yes, seems like an extensive outage.
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Monique Hughes (@monique4ajax) reported from Pickering Village, Ontario@RogersHelps I lost service for about 3 minutes with my ignyte TV during this game 7. Please make sure this doesn't happen again My stress levels are already high #Raptors #RogersTv
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Steve Randall (@10Stever) reported from Markham, Ontario@lindsayisabel @Rogers @RogersHelps Not yet but it’s been slow. All the students hogging bandwidth learning this week
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.
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Denise Robinson (@momof3greatboyz) reported from Whitby, Ontario@TheMacDonell4 @RogersHelps Same here out in Whitby! My oldest was in the middle of his online midterm and we had to shut everything else off songs could finish with some connectivity! Worst decision we ever did was change to Ignite with Rogers!!!!
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Corinne (@Thumper2205) reported from Oshawa, Ontario@RogersHelps Is there a service interruption in Oshawa?
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dio 🇨🇦☮️☯️🇺🇦 (@gypsidio) reported from Oshawa, Ontario@SherriTelenko @RogersBiz @RogersHelps My Rogers service, cable TV is down now. Just as we were watching the Queen's funeral service. I am hoping it's just a short glitch.🤔🙁🤨
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sug Anya (@Suganyaa__) reportedWhy does the ceo make 31 million a year and still have to down size its work force? @Rogers
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Andrew d. (@Werdnah) reported@Rogers It’s absolutely inexcusable how LITTLE your company actually gives a **** about customer experience outside of anything related to the Jays. Just take your customers’ money & provide ZERO “give a ****” when a customer has an issue or opts to leave for another company.
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Johan (@Johanfriesen) reported@RogersWireless @RogersHelps @Roger Terrible customer service, 1 hr 5 min wait
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Dr. BRAR (@brar_drs) reported@RogersHelps No—my call got disconnected after waiting 1h48m. I need technical help that self-serve tools can’t fix. I’ve been trying to reach Rogers for a week with no success. Even the store told me to call support. Why not hire more Canadians and fix these long wait times?
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Just In Love🇦🇪🇻🇪🇺🇦💙🖖✌️🏳️🌈🏳️⚧️ 😷🍄 (@OpLoveJustin) reported@Garnet_2203 @Rogers Canadian telecom is AWFUL
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Kevin (@Kevin_C889) reported@RogersHelps @WesleyCoughlan @Rogers can you help address a problem that should’ve never happened
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DegenApeDev (@DegenApeDev) reported@40PlusImmigrant @Rogers I've always known these guys were the enemy which is why I cancelled my service after they bought Shaw.
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J-E-T-S (@PapiLeafs34) reported@TSN_Sports @Rogers nobody likes you but if you got him some ******* help that might change (it definitely won’t 🖕🏻
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Darcy Selke (@DarcySelke) reportedAs God as my witness i’ll cancel my @rogers subscription
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Krishan Arora (@krishanarora1) reported@RogersHelps Don’t see hardware issue, checked on ur site, don’t see location issue but my neighbour also told he is facing similar problem