Rogers outages and service status in Ajax, Ontario

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ajax, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Oshawa, Scarborough, Ajax, and Pickering.

City	Problem Type	Report Time
Markham	TV	4 hours ago
Oshawa	Internet	9 hours ago
Scarborough	Wi-fi	1 day ago
Scarborough	TV	1 day ago
Oshawa	TV	1 day ago
Oshawa	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

• 
  Ben McCord (@benmccord) reported 1 minute ago from Oshawa, Ontario

  .@Rogers When Bell subcontractors bury fibe on people's lawns/ inevitably chop Rogers cable, is there any accountability on their part? 3 kids were just booted off online classes/ I can't work as they indiscriminately chop the lawn. Shouldn't a Roger's truck follow /fix?

• 
  Lindy Deckert (@LindyDeckert) reported 6 minutes ago from Markham, Ontario

  @RogersHelps no streaming services tonite or last night. Help us out

• 
  Victor Storm (@VicStorm) reported 6 minutes ago from Markham, Ontario

  @RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game

• 
  Salti (@SamySalti) reported 9 minutes ago from Markham, Ontario

  Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

• 
  Paul O (@ontteacher01) reported 9 minutes ago from Markham, Ontario

  Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

• 
  Greg Armstrong (@armstrong69greg) reported 18 minutes ago from Oshawa, Ontario

  Dear @Rogers I’ve now been without cell & internet service for 14 hours. I fully believe you will be providing some kind of credit for my inconvenience as I can’t reach anyone unless I’m on WIFI. PS that’s x two as my wife is a nurse at work on a 12 hours shift and can’t contact

• 
  #RideJamesRide (@RideJamesRide) reported 19 minutes ago from Whitby, Ontario

  Called customer SVC just now and after 3 handoff I finally get the specialized Ignite tech support. Dude says to reboot modem and hangs up on me. Nice. Rethinking this decision. @Rogers

• 
  Anthony W (@Karate_4Life) reported 20 minutes ago from Oshawa, Ontario

  Anyone else experiencing a @Rogers outage in #oshawa?

• 
  Manda Makki (@MandaMakki) reported 26 minutes ago from Markham, Ontario

  @Rogers your service is pathetic! Our entire street has been having issues with their internet since Friday. We have opened several tickets to have the issue resolved, you have done nothing to fix this. When will this get resolved??

• 
  The Old Techie (@theoldtechie) reported 26 minutes ago from Oshawa, Ontario

  @RogersHelps Honey it’s not my account. I’m not your customer. It’s installations all over my neighborhood.

• 
  George (@yyzatc) reported 29 minutes ago from Pickering Village, Ontario

  @RogersHelps Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.

• 
  Sarah L-M 🐀 (@lakemitchells) reported 30 minutes ago from Oshawa, Ontario

  @RogersHelps I've been told that someone is going to call me 2 times this week on 2 different days and I haven't heard a peep. I just want to upgrade my phones! Are you able to help?

• 
  Roland Schlichting (@ajaxgolfer) reported 31 minutes ago from Ajax, Ontario

  @RogersHelps my internet bill just went up 32% (+$30) month over month. This is not cool. My service has not change. Can you please help. I’ve been a customer for 30 years.

• 
  Corinne (@Thumper2205) reported 31 minutes ago from Oshawa, Ontario

  @RogersHelps Spotty Tv and no internet. Tried rebooting multiple times, still nothing, yet the system says everything is fine, connected and there are no outages in my area. I'm losing the equivalent of three work days because of this. Please help.

• 
  🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported 42 minutes ago from Pickering Village, Ontario

  Just got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.

• 
  SPFC Toronto (@dgc_to) reported 42 minutes ago from Whitby, Ontario

  @Rogers I am tired of the ****** Customer Service. Your billing department is the only one working fine.

• 
  Denise Robinson (@momof3greatboyz) reported 44 minutes ago from Whitby, Ontario

  @TheMacDonell4 @RogersHelps Same here out in Whitby! My oldest was in the middle of his online midterm and we had to shut everything else off songs could finish with some connectivity! Worst decision we ever did was change to Ignite with Rogers!!!!

• 
  Corinne (@Thumper2205) reported 50 minutes ago from Oshawa, Ontario

  @RogersHelps Is there a service interruption in Oshawa?

• 
  Adam Nixon (@adamnixon1987) reported 53 minutes ago from Oshawa, Ontario

  @OHLHockey @Oshawa_Generals @Rogers @RogersHelps @ROGERStvDurham Complete FREAKING JOKE!!! It’s bad enough we don’t get over half of the away games on now they can’t even air home games.

• 
  🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported 54 minutes ago from Pickering Village, Ontario

  @JacquiDelaney @Rogers Rogers will credit me for one day's lost service but how about the thousands in lost business even though they admitted it was their fault? I never thought I would switch to Bell but I'm likely going to make the switch as time consuming that will be.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bougie Auntie (@giselegigiu) reported 5 minutes ago

  @Rogers what happened to your customer service? Because you don’t have anymore. You have a call center with no service. Everything is I don’t know… I had to hang up. It’s terrible

• 
  KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported 5 minutes ago

  @ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 7 minutes ago

  @xolburne20339 @RogersHelps Oligopolies have no reason to offer proper service because there are no alternatives.

• 
  Bill Wellman (@bill_dub) reported 8 minutes ago

  @CoryJudson @Bell @Rogers I was having issues with Bell. They were finally resolved but I had mention to the Bell rep that i had investigated the option of switching to Rogers as they gave me a great offer. The Bell rep basically told me to go ahead and take the Rogers offer

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 8 minutes ago

  @RogersHelps oh i already tried that several times and it isn't even giving me my province so that wasn't working the outage has been for over 5 hours now, so what gives?

• 
  Love My 7 Wood (@LoveMy7Wood) reported 11 minutes ago

  @JordanLevitt2 @Rogers @RogersHelps In other words, oligopoly pricing and service.

• 
  @416ash (@416ash) reported 14 minutes ago

  @LoveMy7Wood @Rogers I moved from COAX to Nextbox to Ignite to Xfinity and have none of those issues with Rogers in the same home. Everything has been assigned and billed to my account as it should. I record and review every detail and escalate to Rogers social media team. That said, I don’t trust any of the big 3. I have Rogers cable/Crave/internet & home phone — it goes out too often. Least reliable services of the big 3. Absolutely no mobile signal, even with a booster installed. Bell I have an old copper landline and two mobile lines for family. Work but crazy $$$. Telus I have a mobile line, and their Streaming services bundle. Dependable, good service. Office of the CEO is always there. $$. Freedom mobile line (useless) but cheap global roaming & Public mobile (increadibly cheap) for security purposes. I hope to cut two vendors soon. It’s amazing how the big brands we grew up trusting in the 70s & 80s have fumbled their advantages.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 16 minutes ago

  @RogersHelps It's now an hour that I have been on music hold. I am calling billing for two reasons. One, I switched to Xfinity last week and I was told when it was set up I have to call to cancel my old Nextbox account as they are set up separately and getting Xfinity doesn't cancel the old one. Second, my Nextbox account had Crave and it's not on my new Xfinity account and I want to get it added. Both are simple but being on hold for over an hour with no end in sight is beyond ridiculous. No wonder people cut the cord.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 21 minutes ago

  @RogersHelps I finally was able to speak with someone and my issues were all addressed.

• 
  Nishit Dey (@NishitDey1) reported 21 minutes ago

  @RogersHelps See this is what i was saying... instead of actual help just avoiding the problem... you would have jumped in if i was new customer.. Thank you for proving this. ... worse after service