Rogers Outage Report in Ajax, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ajax come from postal codes L1S, L1Z and L1T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ajax, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Oshawa, Ajax, Markham, Scarborough, Whitby, Pickering and Stouffville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Oshawa |
Phone | |
| Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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ambitnpldn
(@ambitnpldn) reported
from
Toronto, Ontario
@RogersHelps my ignite wifi has been really slow since this morning. I did try to chat through the website and the person said he will transfer me to someone who handles ignite issue and there was no response after that. Please help!!!!
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azhar
(@bobsakomano) reported
from
Toronto, Ontario
@TSNTennis why the hell did y’all flip tennis to NASCAR?!? WTF?!? Right at 2-5 Medvedev serving. #UsOpen @Rogers @RogersHelps
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E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
How does technical support see a problem, yet @Rogers tech comes out and says it's fine but I can't have connection most of the time.. Yet I have to jump thru hoops to get credit for services hummmm @EdwardSRogers
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Vagabond Soul
(@BobRodkin) reported
from
Oshawa, Ontario
Finally did. After going at @RogersHelps the past couple years for terrible RocketHub service and costs, we finally pulled the plug on our home internet. Just couldn’t justify $200+/month for slow, spotty service.
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
My box just went through all the codes and just restarted what just happened? @RogersHelps I am so confused please help.
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🤔
(@420investing) reported
from
Toronto, Ontario
About to go off on Rogers customer retention. So sick of these trash services @rogers provides. Factory resetting my internet once a week? No call back option in the year 2020? Instead I gotta wait on hold for 15-20 minutes? **** out of here.
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ThePinkPeripatetic
(@pinkperipatetic) reported
from
Toronto, Ontario
@RogersHelps I got my issue resolved after spending the entire day tryin to get a hold of someone I had the confidence would be able to help me. I got the survey in which I will voice my concerns and suggestions for a better client experience. Would be happy to give u details if you want them
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Samantha B
(@samshully) reported
from
Toronto, Ontario
@RogersHelps How about increasing product quality? Caring for customers during a pandemic? Literally the worst time for a price increase, disgusting. Doing it while people have no choice because they have to work at home
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@klrobson @RogersHelps This was my experience as well today. The agent would ask me a question and then disappear for 15 minutes. At one point he even started commenting on things that had nothing to do with my issue and then insisted that someone come to my house to fix the issue.
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Deborah Walke
(@debwalke) reported
from
Toronto, Ontario
@RogersHelps People need to work. What’s happening in the Wilson/Yonge Blvd area. No service!!!!
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps They do have 2 nextbox’s a 1.0 and a 2.0 as well on the main floor but I have never in all my life since this box was brand new when we got it when it came out seen it do that normally like the nextboxes it will just say download.
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Julie
(@sugarbabez) reported
from
Toronto, Ontario
@RogersHelps your online chat is a complete joke! getting to live agent is ridiculous! when u have 2 probs, the agent transfers u to 1 dept &they see ignite, immediately x’fer u without asking why I reached tech support!! U can talk to Andrew! Horrible service and still not fixed
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ambitnpldn
(@ambitnpldn) reported
from
Toronto, Ontario
.@RogersHelps your ignite wifi is out. I have reported the slow connectivity 2 days ago and it's yet to resolve. And now I am out of internet suddenly.
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MarkSteven👨❤️💋👨CANADA 🇨🇦✊🏿💪🏼🌈🙏🏻🌍✝️
(@marksteven69) reported
from
Toronto, Ontario
@RogersHelps really disgusted with the service guys - tried to reset box online and says u r experiencing issues - how would I know when u disregard DM messages & there is no way to get a hold of u ...cancellation is pending if I don’t hear a response soon 😒
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Deborah Walke
(@debwalke) reported
from
Toronto, Ontario
@RogersHelps NO service in Wilson/Yonge Blvd Area. Many homes without service. What’s is the problem
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ThePinkPeripatetic
(@pinkperipatetic) reported
from
Toronto, Ontario
Just wow. @RogersHelps call center is by far the WORST call centre experience I have ever had. Spoke with 5 different agents, each equally horrible. At least they are consistent. @Rogers #RogersCanada
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Phil
(@VTwinKruzer) reported
from
Pickering Village, Ontario
@RogersHelps Please explain to me why every 3 - 4 months, I check my mail on my phone before I go to sleep, just to find when I awake, that for some reason my @rogers account needs my password to sign in, & then says the password is wrong!? I am again locked out of my Rogers acct
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps my router crashed yet again this seems to be an everyday occurrence again what gives? It’s putting out signal but it’s not connecting to the internet. It was working just a minute ago. I am sick and tired of this unreliability.
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E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
During the worst of the Covid @Rogers gave tv services.. But a subscriber like myself with only internet saw no ease in the monthly bill
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E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
Most reliable service my A$$ @EdwardSRogers @Rogers you have no problem taking my money monthly yet I can't have relatively stable Internet services! Tired of calling, tired of having to ask for credits, just plain tired.. If nothing else I want to Run this mdm over with my car.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mikhail&Shenni 🌐 🐬🐶🙏Resist🌊 🇨🇦 🇺🇸 #FB🌐
(@Blueliberals) reported
@Snowball1776 @RogersHelps I would never go back to Bell. Checking out companies called Ooma and VoIP Much. Already cancelled Smart Home monitoring. For no respect for loyal customers, they'll lose us forever out of greed. Determined this time.
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conroy28
(@conroy28) reported
@RogersHelps hi we have no service at my house, is there an outage in Brampton
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Whole Wheat Bread
(@bread_whole) reported
from
Toronto, Ontario
@RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?
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( ;- )
(@ktownareacouncl) reported
got of phone with @TELUS loyalty. Best offer for me, a customer of 13y+, is suggesting I switch to Koodo to get the same deal as @Virginmobil, @rogers, or get a few $ off, buying phone outright, which is ~$200 more&less choices than at google store. #CustomerFirst
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Andy McCann
(@McCanndyTweets) reported
@RogersHelps I sent a DM about 3 hours ago. Still looking for help. Thanks!
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Sheri Walker
(@SheriWalker72) reported
Just experienced the WORST customer service @Rogers @RogersHelps . My bill is more than $400 over what it should be because they say equipment wasn’t returned (this is after waiting more than 3.5 hours on hold). 1/n
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Scott Troudt
(@VeryScott) reported
So, @TELUS has been incorrectly billing me since I switched back from @RogersHelps. Calling in has not helped, as the reps are clueless. Tried escalating on their website and they have disabled that option due to Boxing Week sales. WHAT? TELUS has really gone down hill-and fast!
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Jhon Elia
(@portabledust) reported
@Rogers Rogers store is locked from inside with 1 customer inside only. Post outside the store says 15 people are allowed. Staff requires to see ID and my face to let me walk in. Why you have invented your own restrictions on customers? Why you need to see ID?
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jeunesse🧚🏽♀️ DRIVE SHOW QUEEN
(@jeunesse) reported
@RogersHelps every.single.time I try to contact customer service, I wait on hold for 30+ minutes, and then I am hung up on. It just happened again. This is irritating. With such high wait times, why I am given no callback options? Live Chat is not great either.
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Vic Hughes 🧐
(@Exquisite_246) reported
@RogersBiz @RogersHelps had the absolute worst customer service today. Ridiculous.