Rogers Outage Report in Ajax, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ajax come from postal codes L1T, L1S and L1Z.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ajax, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Whitby, Oshawa, Markham, Pickering, Ajax, Stouffville and Brooklin.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps services down in guildwood area of toronto. Please confirm.
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GM
(@gmansilla) reported
from
Toronto, Ontario
@RogersHelps internet down. Again. :(
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
Is there a Rogers TV/Internet outage in Toronto now. Our TV froze and won't reboot and lights are out on the modem @RogersHelps
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(ノ°Д°)ノ︵ sןןnoɔ
(@coulls) reported
from
Toronto, Ontario
Still no reply from @RogersHelps after 21 hours. Can’t even suggest that ppl start changing their Rogers password as that may not help here. #cybersecurity
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps And almost every rep has discretion. Almost. Meaning if a consumer is a jerk—game over. Be respectful: chances of great service improve. My experience.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I hope so. I was a very happy loyal customer until I tried to upgrade my TV/Internet/Home Phone and smartphone in the last month. Perhaps tell chat reps & first line responders to stop pretending they're retentions and offer the best deals.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
Because there’s lots of good service @RogersHelps too: I got through to Rogers tech help on phone in 2 minutes. Agents were great. I needed (to pay for) a new PVR. The two reps at the King Street East store were smart, thorough, fast and friendly. One’s also a viewer. Thanks!
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I exchanged email messages with someone about another bad experience recently.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I replied to a message from the prior issue and haven't heard from that person yet but I only sent the email Friday.
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Laura
(@1lilQtpie) reported
from
Toronto, Ontario
@RogersHelps I am having issues with one of my Rogers boxes. It is the older box. I trying unplugging it for a few minutes but still experiencing freezing in my programs.
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Sean Smith
(@CS_sean) reported
from
Toronto, Ontario
@RogersHelps your mobile site is next to useless. It won't let me login
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Domenico Vitale
(@DomVitale63) reported
from
Markham, Ontario
I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps Sorry, but the account is in my wife’s different sir name. And I don’t typically pull up my job in my customer service intersections. I’ve done enough bad Rogers stories in my career. I also believe in crediting good/great service where I find it.
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Ryan
(@Creeperry_R6) reported
from
Toronto, Ontario
Holy Shit @Rogers @RogersHelps What ******** (A thread) It’s been a week. On Saturday night you told us it would be fixed within the hour On Monday night you told us it would be fixed by 6:30pm that night On Tuesday night you told us it would be fixed by Thursday at the latest
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Lisa Booth, Travel Beyond the Ordinary
(@Lisa_Travel_Now) reported
from
Toronto, Ontario
@Rogers, sent a collection ltr via Canada Post for my parents overdue home phone. I NEVER rec'd an invoice! Apparently invoices were changed to online from paper & sent to an unmonitored Rogers email without the POAs concurrence!!!
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🅼🅴🆉
(@MesmorizedTTV) reported
from
Toronto, Ontario
Ive been having some crazy latency issues the past week @Rogers assures me everything is good. But every game I have is unplayable due to unreasonably high ping. Most videos I watch buffer for minutes at a time, why am I paying for your best internet package. SMFH
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps As I suspected, another waste of time although @RogersHelps always tries and is friendly here. Too bad @Rogers has lost its competitive edge
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@dmac_79 @RogersHelps I have generally good fortune with customer service reps everywhere. Polite persistence is sometimes the reason. Or just luck.
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Pepper Redcastle
(@SherriStocks) reported
from
Whitby, Ontario
@TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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KVirjee
(@kvirjee) reported
@RogersHelps ... and Internet is down (for our household) again. Unannounced upgrades/maint. 9th time in 2022. #NotReliable #rogers
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Angela VanRooyen
(@VanrooyenAngela) reported
Hey @Rogers just watched one of your techs throwing his garbage out the window of his service truck. #157 London Ontario. Do better.
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Vibudh Shrivastava
(@VibudhS) reported
@RogersHelps Thanks for no help at all. Given run around by Rogers even through Twitter DM. Do you have another avenue you want me to try and fail?
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KVirjee
(@kvirjee) reported
@tonystaffieri @Rogers - three hours later - still no internet, no TV, no home phone. Thank goodness for my non-rogers mobile phone service from @Bell
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Ahmadib
(@aset_ibrar) reported
@RogersHelps king of no service. #WORST #experience 3 days without internet and another 4 to go. What a worst service
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Ahmadib
(@aset_ibrar) reported
@RogersHelps If you technical support not able to Solve a problem. Every day without internet is lose of work and business for me. Who is going to pay for that ? Your CEO #tonystaffieri ?
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The Travelling Barbie
(@travellingbarbi) reported
Day 23498203487297 of @Rogers not working. Cable, ROD, Crave... Seriously. I just want to enjoy my long weekend.
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ann
(@iGirll22) reported
@Rogers good day. Where is the credits on our bills from lost of service?
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Ahmadib
(@aset_ibrar) reported
@RogersHelps If I am without internet for 7 days, and lost business and work for 5 days. Are you going to recover my lose ? You have #worst #service @JustinTrudeau
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Angela VanRooyen
(@VanrooyenAngela) reported
@Rogers So around 8am traveling down Huron Street towards Adelaide, I watched one of your technicians throw out coffee cups and winter bottles out onto the street while he was driving. No one else around just me and him. I tried to get his attention to tell him that wasn't cool.