Rogers Outage Report in Ajax, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ajax come from postal codes L1T, L1S and L1Z.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Rogers
Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ajax, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Pickering, Scarborough, Whitby, Oshawa, Ajax, Stouffville and Brooklin.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Sarah L-M 🐀
(@lakemitchells) reported
from
Oshawa, Ontario
@RogersHelps I've been told that someone is going to call me 2 times this week on 2 different days and I haven't heard a peep. I just want to upgrade my phones! Are you able to help?
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Wolf of Bay Street
(@_raystackz187) reported
from
Toronto, Ontario
@RogersHelps worst customer service, I am never going with rogers ever again
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Joe LaFortune
(@joe_lafortune) reported
from
Toronto, Ontario
Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!
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Modern Pundit
(@sen127) reported
from
Toronto, Ontario
If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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Susie Brown
(@susiebrown_tdsb) reported
from
Toronto, Ontario
@Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise
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Jon Lee
(@JonLeeOSC) reported
from
Toronto, Ontario
@RogersHelps is there an outage in the Rouge Hill area?
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Chef Boehmer
(@ChefBoehmer) reported
from
Toronto, Ontario
@Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing
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Jamie singleton
(@Jamiesingleton) reported
from
Toronto, Ontario
@RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???
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Ricky Garcia🇸🇻🇨🇦
(@RikGarc) reported
from
Toronto, Ontario
@Rogers Rogers having cell service problems ageing?
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Andrew Peebles
(@ajpeebles) reported
from
Toronto, Ontario
@RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?
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Kristen Ridley
(@KristenRidley) reported
from
Toronto, Ontario
Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
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kasun
(@kazZtr_) reported
from
Toronto, Ontario
@chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬
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Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ
(@Dodda_Bull) reported
from
Toronto, Ontario
Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait
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T. Longue
(@tickylongue) reported
from
Toronto, Ontario
@cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.
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Adnanas 🐻
(@Comradnan) reported
from
Toronto, Ontario
Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.
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Dino Pupulin
(@DPupulin) reported
from
Ajax, Ontario
@RogersHelps Rogers is down in Ajax, can you confirm eta
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Adam Scott
(@AdamScottEnv) reported
from
Toronto, Ontario
internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng
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Nikki Gore 🇨🇦
(@nikgore) reported
from
Toronto, Ontario
@RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????
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Angel Macellones
(@macellonesangel) reported
from
Toronto, Ontario
@simonjagassar @RogersHelps Same issues with me.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Daecimus
(@Daecimus1) reported
@RogersHelps - I’ve Spoken to a dozen tech support employees, managers and in person service techs. You’ve had constant outages in Brampton for a good 10 days. Very constant, unusable. When are you going to get your stuff straightened out? Give us a definitive timeline.
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Daecimus
(@Daecimus1) reported
@RogersHelps Saying this plainly, after dozens of calls/hours/tickets w/you folks talking specifically about my account; end result = non-descriptive ‘there is an ongoing issue & we have people working on it’ & none of you are able to tell me what that issue is. Even from managers!
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Leslie J. White
(@whiteles) reported
Anyone speak Rogers? I’m trying to understand how @Rogers bill is higher when I downgraded by service bundle. @rogershelps They speak gibberish and no legitimate answers. Time to go back to my other provider.
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Mandy
(@BooksYarnLogic) reported
Is Rogers out in #ldnont? Our service is out for the last hours. @RogersHelps
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Nike Mitts
(@NikeMitts) reported
@lginger33 @RogersHelps What was the resolution to this matter? I’m experiencing the same problem, and “customer service” as Rogers calls it, is less than helpful.
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C.J. Ross
(@DarkSaber69Can) reported
@RogersHelps my internet & hm phone service isn't working (my kids can'tdo their hmwrk). Also my TV service is spoty. What's going on?
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Daecimus
(@Daecimus1) reported
@RogersHelps I literally have a service tech here today on the street, for multiple neighbours. All houses and cables and boxes on the street are fine. Was advised there’s a backend issue that your maintenance teams are working on. Someone at the company has to know what’s being worked on?
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CJ
(@chrissythenewf) reported
from
Hamilton, Ontario
Hey @RogersHelps internet is down AGAIN in #HamOnt #centremount. What is going on?
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hermona
(@herms613) reported
@RogersHelps but how is it I’m having more trouble with y’all than I ever did with Virgin? This is the second service outage in a month 🧐 I understand that it’s a holiday but I’m going on five hours of no internet and I have a pile of things to work on.
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Say Mwah
(@justa_girl_TO) reported
@hasanasyed @Rogers Is @rogers down again?! We just started with them and it has been horribly unreliable internet.