Rogers outages and service status in Ajax, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map

Rogers generated 3 outage signals in the last 24 hours around Ajax, including 3 direct reports.
The most common problems reported in this area mention TV, Internet, and Phone.
The most recent signal from this area was received Apr 28, 9:42 PM EDT.

TV (59%)
Internet (29%)
Phone (7%)
Total Blackout (3%)
E-mail (1%)
Wi-fi (1%)

The latest reports from users having issues in Ajax come from postal codes L1T and L1S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Ajax	Baseline
Apr 27, 10:20 PM EDT	0	0	0
Apr 27, 10:40 PM EDT	0	0	0
Apr 27, 11:00 PM EDT	0	0	0
Apr 27, 11:20 PM EDT	0	0	0
Apr 27, 11:40 PM EDT	0	0	0
Apr 28, 12:00 AM EDT	0	0	0
Apr 28, 12:20 AM EDT	0	0	0
Apr 28, 12:40 AM EDT	0	0	0
Apr 28, 1:00 AM EDT	0	0	0
Apr 28, 1:20 AM EDT	0	0	0
Apr 28, 1:40 AM EDT	0	0	0
Apr 28, 2:00 AM EDT	0	0	0
Apr 28, 2:20 AM EDT	0	0	0
Apr 28, 2:40 AM EDT	0	0	0
Apr 28, 3:00 AM EDT	0	0	0
Apr 28, 3:20 AM EDT	0	0	0
Apr 28, 3:40 AM EDT	0	0	0
Apr 28, 4:00 AM EDT	0	0	0
Apr 28, 4:20 AM EDT	0	0	0
Apr 28, 4:40 AM EDT	0	0	0
Apr 28, 5:00 AM EDT	0	0	0
Apr 28, 5:20 AM EDT	0	0	0
Apr 28, 5:40 AM EDT	0	0	0
Apr 28, 6:00 AM EDT	0	0	0
Apr 28, 6:20 AM EDT	0	0	0
Apr 28, 6:40 AM EDT	0	0	0
Apr 28, 7:00 AM EDT	0	0	0
Apr 28, 7:20 AM EDT	0	0	0
Apr 28, 7:40 AM EDT	0	0	0
Apr 28, 8:00 AM EDT	0	0	0
Apr 28, 8:20 AM EDT	0	0	0
Apr 28, 8:40 AM EDT	0	0	0
Apr 28, 9:00 AM EDT	0	0	0
Apr 28, 9:20 AM EDT	0	0	0
Apr 28, 9:40 AM EDT	0	0	0
Apr 28, 10:00 AM EDT	0	0	0
Apr 28, 10:20 AM EDT	0	0	0
Apr 28, 10:40 AM EDT	0	0	0
Apr 28, 11:00 AM EDT	0	0	0
Apr 28, 11:20 AM EDT	0	0	0
Apr 28, 11:40 AM EDT	0	0	0
Apr 28, 12:00 PM EDT	0	0	0
Apr 28, 12:20 PM EDT	0	0	0
Apr 28, 12:40 PM EDT	0	0	0
Apr 28, 1:00 PM EDT	0	0	0
Apr 28, 1:20 PM EDT	0	0	0
Apr 28, 1:40 PM EDT	0	0	0
Apr 28, 2:00 PM EDT	0	0	0
Apr 28, 2:20 PM EDT	0	0	0
Apr 28, 2:40 PM EDT	0	0	0
Apr 28, 3:00 PM EDT	0	0	0
Apr 28, 3:20 PM EDT	0	0	0
Apr 28, 3:40 PM EDT	0	0	0
Apr 28, 4:00 PM EDT	0	0	0
Apr 28, 4:20 PM EDT	0	0	0
Apr 28, 4:40 PM EDT	0	0	0
Apr 28, 5:00 PM EDT	0	0	0
Apr 28, 5:20 PM EDT	0	0	0
Apr 28, 5:40 PM EDT	0	0	0
Apr 28, 6:00 PM EDT	0	0	0
Apr 28, 6:20 PM EDT	0	0	0
Apr 28, 6:40 PM EDT	0	0	0
Apr 28, 7:00 PM EDT	0	0	0
Apr 28, 7:20 PM EDT	0	0	0
Apr 28, 7:40 PM EDT	0	0	0
Apr 28, 8:00 PM EDT	0	0	0
Apr 28, 8:20 PM EDT	0	0	0
Apr 28, 8:40 PM EDT	0	0	0
Apr 28, 9:00 PM EDT	0	0	0
Apr 28, 9:20 PM EDT	0	0	0
Apr 28, 9:40 PM EDT	0	0	0
Apr 28, 10:00 PM EDT	0	0	0
Apr 28, 10:20 PM EDT	0	0	0

April 29: Problems at Rogers

Rogers is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ajax, Ontario

The most recent Rogers outage reports came from the following cities: Pickering, Oshawa, Scarborough, Markham, Ajax, and Whitby.

City	Problem Type	Report Time
Pickering	TV	54 minutes ago
Oshawa	TV	6 hours ago
Oshawa	TV	14 hours ago
Oshawa	TV	1 day ago
Oshawa	TV	2 days ago
Scarborough	TV	2 days ago

Nearby cities with recent reports

Oshawa

10 recent signals

6 hours ago

Scarborough

3 recent signals

2 days ago

Markham

3 recent signals

4 days ago

Pickering

1 recent signals

54 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

Steve Randall (@10Stever) reported 0 seconds ago from Markham, Ontario
@lindsayisabel @Rogers @RogersHelps Not yet but it’s been slow. All the students hogging bandwidth learning this week
LoulaMarch (@LoulaMarch) reported 3 minutes ago from Whitby, Ontario
@RogersHelps we’ve had no internet since Weds at 10am. A tech came Friday & said no service at our street box & that maintenance crew was coming by end of day Friday. No one showed. It’s Sunday and now @Rogers @rogershelp said they have no record of an order being putting in!?
Pineapple Digital (@PineappleDigit) reported 8 minutes ago from Whitby, Ontario
@RogersHelps hello it is almost 48 hours since internet and cellular data is down. You guys suck and better fix it soon as you loose customers. Using Bell internet now at my neighbor!
#RideJamesRide (@RideJamesRide) reported 24 minutes ago from Whitby, Ontario
Called customer SVC just now and after 3 handoff I finally get the specialized Ignite tech support. Dude says to reboot modem and hangs up on me. Nice. Rethinking this decision. @Rogers
Elsa Ng (@ngelsa) reported 26 minutes ago from Markham, Ontario
@RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?
Corinne (@Thumper2205) reported 28 minutes ago from Oshawa, Ontario
@RogersHelps Is there a service interruption in Oshawa?
Roland Schlichting (@ajaxgolfer) reported 28 minutes ago from Ajax, Ontario
@RogersHelps question. If I have ignite internet and want to watch the tv using ignite smartstream, do I have to be an ignite tv customer?
Diana 🇨🇦 (@MsDee73) reported 32 minutes ago from Oshawa, Ontario
@RogersHelps Thank you for the quick reply, but that doesn't work. When I select "video input" the menu displays, but the arrows or seiect/ok button don't do anything.
Sarah Lake-Mitchell (@lakemitchells) reported 32 minutes ago from Oshawa, Ontario
@liannapisani @Rogers @RogersHelps @Raptors Mine also doesn't work but im in Oshawa
Iain Grant (@ijg) reported 38 minutes ago from Ajax, Ontario
@JayBeeGooner @ThisCrazyTrain @RogersHelps Doubt she has a 5G critical network US military phone, but if she does you nailed it.
Michele Robinson (@MicheleRobinso5) reported 41 minutes ago from Ajax, Ontario
@AboutRogers @RogersBiz No they are not!!! I still have no cell phone service
ashwin kumar (@ashwinrayaprolu) reported 41 minutes ago from Markham, Ontario
@RogersHelps my internet is Down for past 1 hour . Your service is always on hold
dio 🇨🇦☮️☯️🇺🇦 (@gypsidio) reported 41 minutes ago from Oshawa, Ontario
@SherriTelenko @RogersBiz @RogersHelps My Rogers service, cable TV is down now. Just as we were watching the Queen's funeral service. I am hoping it's just a short glitch.🤔🙁🤨
PattyRice8 (@Rice8Patty) reported 48 minutes ago from Markham, Ontario
@RogersHelps No cell, no connection on my cell started intermittently on Saturday full off on Sunday and now Monday. I for one will be demanding a rebate. Rogers your wireless charges are high we should not be experiencing these issues. Get it together. Cells are used for more then social
Manda Makki (@MandaMakki) reported 48 minutes ago from Markham, Ontario
@Rogers Reliable my ***! We have been having network problems last 2 weeks, several tickets have been opened and nothing has been done yet!
Michael Muthurajah (@mmuthura) reported 51 minutes ago from Oshawa, Ontario
@RogersHelps hi guys , is there some sort of service going in Oshawa , the internet , tv and phone lines are all down , please advise
Paul W (@PaulW87213960) reported 52 minutes ago from Pickering Village, Ontario
@KevinVuongTO @RogersHelps God I will never touch any of Apple's overpriced, over hyped gear! My watch is Garmin, my phone Samsung! Hooked up to Strava, Runkeeper, so I have two apps to track runs/bikes with! Whichs also helps with run events track my participation through either app! Top of the day to you
Sarah L-M 🐀 (@lakemitchells) reported 54 minutes ago from Oshawa, Ontario
@RogersHelps I've been told that someone is going to call me 2 times this week on 2 different days and I haven't heard a peep. I just want to upgrade my phones! Are you able to help?
Roland Schlichting (@ajaxgolfer) reported 54 minutes ago from Ajax, Ontario
@RogersHelps my internet bill just went up 32% (+$30) month over month. This is not cool. My service has not change. Can you please help. I’ve been a customer for 30 years.
David Bass 🇨🇦🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹☮️ (@Davidshawn64) reported 56 minutes ago from Whitby, Ontario
@Rogers You should be giving me a big discount I don't have mobile with you but I had to call again today and had spend way too much time on the phone AGAIN now my wifi is spotty I have zero tv because now we're trying a new box YOUR SERVICE IS ABSOLUTELY GARBAGE I may be canceling it

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Riley Deck (@missthe80s33) reported 10 minutes ago
@RogersHelps I have a recorded screen conversation with a woman named Alice from Shaw west, she is laughing at me having to pay the early cancelation fees. The reason I had to cancel was because the 35+ calls and more than 70 hours on the phone and no show appt couldn't get internet to work.
gggladiator (@gggladiator1) reported 11 minutes ago
@EdmontonOilers @Rogers @RogersPlace Game three was an embarrassment. I lost count of how many turnovers there were or how many other blatant errors the oilers made.
Terf of the north (@terftasticwoman) reported 16 minutes ago
@RogersHelps Too late. One day maybe I'll follow up on my money. I seriously cannot be bothered because my cancellation experience was so terrible. I want nothing to do with you. Nothing.
Hollie Pollard (@hollie__pollard) reported 17 minutes ago
I worked for @Rogers for 3 years. In 3 years I got one 10 cent raise. My starting salary minimum wage. All it call centers start at minimum wage. Now they are choosing buyouts to save more money. I have watched their hiring and firing policies for a decade and have come to the convulsion that Rogers is one of the worst employers in Canada.
theAncester (@the_Ancester) reported 20 minutes ago
@d1veNAS @Rogers Is it Rogers fiber or cable internet cause their cable internet sucks, got it once for a good deal reverted back to bell within a week
Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported 27 minutes ago
@RogersHelps Sorry there is no easy way to get help. You are understaffed, you underserve your customers by making it so hard to get help so folks end up here to get quicker responses. I see so many people here with the same complaints. Perhaps @Rogers should pay attention more!
John (@Ireallyamjohn) reported 28 minutes ago
@TheTorontoSun @Btowie21 "Voluntary buyouts" are often a face-saving precursor to mass layoffs. Any @Rogers employee who turns down the buyout is playing with fire.
Luchon (@Cuchodijomucho) reported 29 minutes ago
@6ixbuzztv One more reason to leave @Rogers service super expensive, market monopoly and still greedy at the order of the table.
Greg Stevenson (@GregPhstevenson) reported 29 minutes ago
@AkquireMike @Rogers @CRTCeng You are not the only one they have done this too. Poorest service quality and security in Canada. I spent 6 hours online fixing with Rogers with minimum resolution.
Monica (@M0nicafor3ver) reported 31 minutes ago
@Rogers no internet in Parkdale, Toronto. When do we expect the service back and please post link to track updates.