Rogers Outage Report in Ajax, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ajax come from postal codes L1T, L1S and L1Z.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ajax, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Whitby, Stouffville, Ajax, Scarborough, Markham, Pickering, Oshawa and Brooklin.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Bonnie M.
(@Bon_maie) reported
from
Toronto, Ontario
Is there a @RogersHelps outage in the m1w area?
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Marianne Bolton
(@MarsBolton) reported
from
Toronto, Ontario
@RogersHelps just curious if there is an Internet outage in the M6M postal code area
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Kelly Chan
(@kellychan360) reported
from
Toronto, Ontario
@Rogers no internet all day, 3 calls, 3 different associates, NO HELP! Went to store for replacement modem got one that also didn’t work. Inconveniences, waste of time, waste of money!
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bean
(@righteousbean) reported
from
Toronto, Ontario
@jrovsovskein @RogersHelps It is horrible! We’re our for a bit almost daily. Our power was flickering earlier too.
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Jenn Metzger
(@jennmet9) reported
from
Toronto, Ontario
.@RogersHelps any help on wifi being down. Yes I dm’d you a while back
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Melanie
(@MellieLangie) reported
from
Toronto, Ontario
Hi @RogersHelps. This internet outage is really cramping my style. It’s been over 12 hours. I signed up for updates on the ticket (C172067290) but haven’t heard anything yet. I hope this issue is being looked into with a degree of urgency. It’s preventing me from being productive
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416 Connection
(@416Connection) reported
from
Toronto, Ontario
@CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.
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blackmantroy
(@blackmantroy) reported
from
Toronto, Ontario
@davesbarnett @Rogers @Sportsnet I'm having the same problem
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!
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Kamal Gautam
(@MotifConsulting) reported
from
Toronto, Ontario
.@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?
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Cecilia Díaz H
(@ChicaD68) reported
from
Toronto, Ontario
@RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?
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Miguel Carvalho
(@ruimiguel_17) reported
from
Toronto, Ontario
Hey @Rogers , I sent a message using live chat to inquire about how long would I need to wait for an Apple Watch and Mary Ann, the assistant online was rude and kicked me out of the live chat for no reason without trying to explain why! Is this your type of customer service?
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Mel Firman
(@melafirman) reported
from
Toronto, Ontario
@flobu1a @Sportsnet @RogersHelps Just terrible.
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Kamal Gautam
(@MotifConsulting) reported
from
Toronto, Ontario
. @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?
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Whole Wheat Bread
(@bread_whole) reported
from
Toronto, Ontario
@RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?
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Sarah Lake-Mitchell
(@lakemitchells) reported
from
Oshawa, Ontario
@RogersHelps I just want to know if there are ignite internet issues in my area. I am now on hold on chat. I have no way of knowing if I'm really on hold. It's just silence.
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Cecilia Díaz H
(@ChicaD68) reported
from
Toronto, Ontario
@RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….
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Annette Heim
(@aheim72) reported
from
Toronto, Ontario
@RogersHelps Why is my Ignite TV constantly doing a "quick household update" when I'm in the middle of a show??? 3rd time its happened tonight - HATE Ignite & wish we never got it!!!!
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scott.leggatt
(@scottleggatt) reported
from
Toronto, Ontario
@amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.
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Randall C Willis
(@createdbyrcw) reported
from
Toronto, Ontario
Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Payne
(@_charlotte2345) reported
@RogersHelps @taghollah i’ve been having issues with phone calls… i have 4 bars of service and my phone calls keep glitching out, i’ve tried taking my sim card out and restarting my phone and nothing has helped… it is getting quite frustrating
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todd porteous
(@fukucifer) reported
@Rogers for Canada's largest communications company YOUR communication sucks ! Already spent 3 hours on the phone for you to royally screw up my account. Went to a Rogers Store for them to tell me they can't do anything and now have been waiting ANOTHER 3 hours for a call back!
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Lady R
(@LadyLR2) reported
@Rogers Fix the internet please!!
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YoungEV
(@evjo0681) reported
@RogersHelps your my Rogers App stinks!! And your websites even worse. Downgraded my TV services over the weekend still haven’t been able to select my flex channels. I’m going to cancel all my services with you guys now can you help me with that asap please!!
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marilyndishes
(@mitglick) reported
I can not believe the service @rogers & @RogersHelps it is appalling how a customer can be treated this way Waiting for hours Plan all set then someone new decides to change it and now isn’t responding Waiting still for a manager to ca back request was days ago#Yeg #rogers
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Ali = Alison Stewart
(@AlisonVStewart) reported
@RogersHelps After 5 hours I was able to speak to someone who is sending a technician over in 2 days. The amount of energy and patience one needs to simply speak with a customer service agent is unacceptable.
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Ally Liscio
(@AllyLiscio) reported
@RogersHelps @Rogers @RogersHelps no solution presented. Apparently loyal customers must pay an additional $200+ a year for a less than reliable service. Raising the price for loyal customers is not how you retain or appreciate customers. #ihaterogers
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Diego Magalhães ☁
(@dgomesbr) reported
@RogersHelps Any issues on M5J? Having internet issues and call-drops for the past hour. No agent support at this time.
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Meghan Trainor
(@mtrainor6) reported
@Rogers I’ve been on hold for over 3 hours to change my internet+tv plan. I tried to do it online and was unsuccessful and the live chat was not available. I have to leave now to go to the hospital to see my dad and I’ve wasted my day off. Not impressed with your ‘service’ 😒
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FFhsp
(@ffhsp8) reported
Why does @rogers @RogersHelps think it’s acceptable for a customer to wait a month to hear back from their fraud department? I guess it okay to lie in their voicemail that someone will get back to me by the end of the business day. What a joke.