Rogers Outage Report in Ajax, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Ajax come from postal codes L1T, L1S and L1Z.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map Near Ajax, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, Whitby, Oshawa, Ajax, Pickering and Stouffville.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Vicki Ashton Ricciardi
(@fitfabdiver) reported
from
Toronto, Ontario
@RogersHelps WiFi service has been mostly out all day plus part of last night. TV keeps blacking out. I've been trying to work from home today and it's very frustrating. Acct: 416613347
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I hope so. I was a very happy loyal customer until I tried to upgrade my TV/Internet/Home Phone and smartphone in the last month. Perhaps tell chat reps & first line responders to stop pretending they're retentions and offer the best deals.
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Laura
(@1lilQtpie) reported
from
Toronto, Ontario
@RogersHelps I am having issues with one of my Rogers boxes. It is the older box. I trying unplugging it for a few minutes but still experiencing freezing in my programs.
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Ryan
(@Creeperry_R6) reported
from
Toronto, Ontario
Holy Shit @Rogers @RogersHelps What ******** (A thread) It’s been a week. On Saturday night you told us it would be fixed within the hour On Monday night you told us it would be fixed by 6:30pm that night On Tuesday night you told us it would be fixed by Thursday at the latest
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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Pepper Redcastle
(@SherriStocks) reported
from
Whitby, Ontario
@TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I replied to a message from the prior issue and haven't heard from that person yet but I only sent the email Friday.
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Lisa Booth, Travel Beyond the Ordinary
(@Lisa_Travel_Now) reported
from
Toronto, Ontario
@Rogers, sent a collection ltr via Canada Post for my parents overdue home phone. I NEVER rec'd an invoice! Apparently invoices were changed to online from paper & sent to an unmonitored Rogers email without the POAs concurrence!!!
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GM
(@gmansilla) reported
from
Toronto, Ontario
@RogersHelps internet down. Again. :(
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I exchanged email messages with someone about another bad experience recently.
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps services down in guildwood area of toronto. Please confirm.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
Because there’s lots of good service @RogersHelps too: I got through to Rogers tech help on phone in 2 minutes. Agents were great. I needed (to pay for) a new PVR. The two reps at the King Street East store were smart, thorough, fast and friendly. One’s also a viewer. Thanks!
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps Sorry, but the account is in my wife’s different sir name. And I don’t typically pull up my job in my customer service intersections. I’ve done enough bad Rogers stories in my career. I also believe in crediting good/great service where I find it.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@dmac_79 @RogersHelps I have generally good fortune with customer service reps everywhere. Polite persistence is sometimes the reason. Or just luck.
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🅼🅴🆉
(@MesmorizedTTV) reported
from
Toronto, Ontario
Ive been having some crazy latency issues the past week @Rogers assures me everything is good. But every game I have is unplayable due to unreasonably high ping. Most videos I watch buffer for minutes at a time, why am I paying for your best internet package. SMFH
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
Is there a Rogers TV/Internet outage in Toronto now. Our TV froze and won't reboot and lights are out on the modem @RogersHelps
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Video Guy
(@videoguy416) reported
from
Toronto, Ontario
@Rogers would be great customer service if you let neighborhoods kjow that their services will be interrupted because some of us depend on the internet to work. #fail
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps And almost every rep has discretion. Almost. Meaning if a consumer is a jerk—game over. Be respectful: chances of great service improve. My experience.
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Sean Smith
(@CS_sean) reported
from
Toronto, Ontario
@RogersHelps your mobile site is next to useless. It won't let me login
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps As I suspected, another waste of time although @RogersHelps always tries and is friendly here. Too bad @Rogers has lost its competitive edge
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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gM
(@giftyminhas) reported
@JoeSquire @Rogers @Fidomobile Too bad
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Mykell Messiah
(@MykellMessiah) reported
@RogersHelps I don't have mobile service
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Charity Keller
(@charityjkeller) reported
Don't worry you paid your Rogers bill. Just seems like they are experiencing what a provience wide outage of cell service! #Rogers #RogersOutage @RogersHelps
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Hightower
(@Hightower4ever) reported
@RogersHelps your customer service on here is atrocious. How about letting people know there is an issue instead of ignoring all your customers. Time to switch to at Telus or Bell if this is how you treat customers
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John
(@john_w94) reported
@RogersHelps How long is the outage going to last for?
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Charity Keller
(@charityjkeller) reported
Don't worry you paid your Rogers bill. Just seems like they are experiencing a nationwide outage of cell service! #Rogers #RogersOutage @RogersHelps
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Hightower
(@Hightower4ever) reported
@RogersHelps @teambob808 Hey Rogers since you are ignoring my DM.....is there a known issue nationwide with your service?
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vivian wong
(@vivley) reported
@charityjkeller @RogersHelps Literally tried to go on online chat support but apparently it's too busy to even put me on the queue..
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MF
(@ThaRealMus) reported
@charityjkeller @RogersHelps Best part about it is it's incredibly hard to find an update about it, and their customer service is insanely convoluted and makes it near impossible to get a hold of an actual human.
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Tro
(@jamesready) reported
@Hightower4ever @RogersHelps @teambob808 Im having same issue