Rogers Outage Report in Ajax, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Ajax come from postal codes L1Z and L1T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Ajax, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Whitby, Pickering, Oshawa, Ajax, Markham and Stouffville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
||
| Scarborough |
Internet | |
| Scarborough |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Amanda Mae Risser
(@AmandaRisser1) reported
from
Toronto, Ontario
@Rogers @RogersHelps @INTERPOL_HQ Do some mobile phone cases cause more damage than help? Do they block features and cause phones to overheat? Can magnets, etc. damage the phone, etc.? Can someone add something "special" to hack your phone, steal your services, etc.?
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Ghayda Nassar
(@GhaydaNassar) reported
from
Toronto, Ontario
@RogersHelps @Rogers Is it a cyber incident?
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Kevin Crofts 🇨🇦
(@crofts_kevin) reported
from
Toronto, Ontario
@RogersHelps Just received my monthly bill. Received not one penny of a credit for 2 phones for the wireless service interruption
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Adanis Antetokounmpo
(@King_Adanis99) reported
from
Toronto, Ontario
@Rogers What is the point of being a customer if the Raptors game isn’t being shown in my region and the team is from my region????
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Dayna
(@Type1Dayna) reported
from
Toronto, Ontario
@RogersHelps trying to cancel my internet online nightmare process even your chat service sucks. I will be canceling my cell service as well soon @rogers worst #service EVER
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Anna Withrow
(@flozer) reported
from
Toronto, Ontario
@RogersHelps we’ve been having intermittent internet issues since Sunday, they’re particularly bad today. Are there any service problems in M6N?
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Rachel Sa
(@Rachel_Sa) reported
from
Toronto, Ontario
@RogersHelps Our wireless Internet is down and no amount of re-booting can get it up and running. Can I DM you our account # for assistance?
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sknataraj
(@srisarva2) reported
from
Toronto, Ontario
@Rogers 416 area mobile has been completely offline today and work is impacted. When is the service getting restored?
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Dave
(@iamdave79) reported
from
Toronto, Ontario
@CBCToronto How about the media report for what it actually is, it’s not intermittent service interruptions, it’s been down since 1am and @RogersHelps had said very little to let the millions of people know when they can expect this nationwide outage will be fixed.
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JAMIE
(@JGALLIE22) reported
from
Toronto, Ontario
Hey @Rogers GET YOUR **** TOGETHER! For the amount of money y’all make this should’ve been handled already.
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Sarah Lake-Mitchell
(@lakemitchells) reported
from
Oshawa, Ontario
@RogersHelps how to I find if there is an internet issue in my neighborhood? I've lost connection maybe 8 times today.
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Pooja R Malhotra
(@poojarmalhotra) reported
from
Toronto, Ontario
Dear @Rogers there is nothing intermittent about the outage. It’s not ‘some’ people that are impacted. ITS EVERYONE. Lost network at 2 am. It’s now 6.21pm ET.
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Amanda Mae Risser
(@AmandaRisser1) reported
from
Toronto, Ontario
@RogersHelps "If you want to temporarily disconnect all your telephone services and suspend your billing while retaining your telephone number, you can subscribe to the Seasonal Suspension service by contacting us and requesting Rogers Home Phone Account Changes." Really?
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Margaret Saari RN, PhD
(@trifectaRN) reported
from
Toronto, Ontario
@Rogers why still no service? Definitely not an “intermittent outage”. From when I woke up this morning until now, I have had zero service. Luckily my work phone is with @Bell. Looks like it may be time to switch.
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Jonas Fox
(@indicisivelibra) reported
from
Toronto, Ontario
@RogersHelps is anyone actually experiencing internet outage since yesterday? Or is it just me? Im so confuse...
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Amanda Mae Risser
(@AmandaRisser1) reported
from
Toronto, Ontario
@Rogers what is your 'vacation blackout'? Isn't it the same as any other time of year in terms of covering vacations? Only some employees must work it? Which ones? Just saw this on your online job application.
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Linda
(@honomore) reported
from
Toronto, Ontario
@ScottFoxonair $100 credit to each customer -on hold with Rogers - probably for 25 mins!!! Businesses should be compensated #911 #rogersoutage @Rogers
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𝚜 𝚝 𝚎 𝚙 𝚑 𝚊 𝚗 𝚒 𝚎
(@ssstephaaanieee) reported
from
Toronto, Ontario
@RogersHelps I've already wasted almost 6 hours of my life with you now. What can you do on twitter that they haven't been able to do on the phone? Someone was supposed to put in a special request to have a service rep come to our house today. Only to find out it wasn't submitted.
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Fare evader
(@pantandshirtman) reported
from
Toronto, Ontario
The entire country hasn’t had service all day you retards @RogersHelps how is that even possible
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David Bass 🇨🇦🇬🇧🏴🇮🇹☮️
(@Davidshawn64) reported
from
Whitby, Ontario
@Rogers You should be giving me a big discount I don't have mobile with you but I had to call again today and had spend way too much time on the phone AGAIN now my wifi is spotty I have zero tv because now we're trying a new box YOUR SERVICE IS ABSOLUTELY GARBAGE I may be canceling it
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Gagne
(@TherealJayGagne) reported
@Rogers @RogersHelps "Regrettably, from the Social Media Team, we are unable to make or receive phone calls. If you prefer to speak with an agent, in that case, you need to call the Call center." Done that 4 times already @Rogers they put you on hold or hang up on you.
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Rilan Srikanthan
(@keepinitREALan) reported
@Fashionights The rich do whatever ******** they want. Their news orgs report on border closures to unnecessary travel for regular folk while their owners travel unnecessarily...@Rogers you suck.
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🎶Doctor🎶 Gryph Leto 🤦♂️🇨🇦 🏳️🌈 🎨
(@GryphKnight) reported
@Matt94261750 @RogersHelps I used to have sympathy for the call-centre staff. Not anymore. They _know_ the company they work for is ****, they _know_ the equipment they provide is substandard, they _know_ they have a duopoly in the market. Frack them.
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Iain
(@ThePickleicious) reported
@Rogers It has been 2+ months that I've had an open ticket because of internet issues. After not hearing anything for weeks I tried to call. Hour and 10 mins to talk to someone. Is there any point in me even wasting my energy trying to get this fixed? Or should I call @Bell ?
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Iain
(@ThePickleicious) reported
@RogersHelps I've dmed the twitter support a few times over the last 6 years of internet issues I've been having. They've never done anything productive. I'm sick of my internet constantly dropping for 5-30s every 5-10 minutes.
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𝚜 𝚝 𝚎 𝚙 𝚑 𝚊 𝚗 𝚒 𝚎
(@ssstephaaanieee) reported
from
Toronto, Ontario
@RogersHelps I've already wasted almost 6 hours of my life with you now. What can you do on twitter that they haven't been able to do on the phone? Someone was supposed to put in a special request to have a service rep come to our house today. Only to find out it wasn't submitted.
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Gauntlet1980
(@Matt94261750) reported
@RogersHelps Two cell phone accounts; 1 security service, and 1 internet service- all going to your competitors, because Roger's cannot get an install correct, and refuses to honour the dates. I hope people use your competitors. We have filed a complaint with the CRTC.
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jleo19
(@jleo191) reported
@Rogers We are Rogers customer for more 20 years.Toooo much money .Never promotions ,always more and more money for us.Waiting for my discount 3 cell plus more service.
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Iain
(@ThePickleicious) reported
@RogersHelps @CRTCeng Just out of curiosity, what other information/evidence would you require for a complaint against Rogers?
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John Paillé
(@johnpaille) reported
It's always interesting that @Bell and @Rogers always have the same promotions. Why are we content that $80/month gets us 30GBs of data month. These prices are horrible. We're paying way too much for wireless services.