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Rogers

Rogers outages and service status in Ajax, Ontario

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Ajax, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Jul 21, 4:29 PM EDT.
  • 62% Internet (62%)
  • 17% TV (17%)
  • 14% Phone (14%)
  • 7% E-mail (7%)

The latest reports from users having issues in Ajax come from postal codes L1S and L1T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ajax, Ontario

The most recent Rogers outage reports came from the following cities: Oshawa, Scarborough, Markham, and Ajax.

CityProblem TypeReport Time
Oshawa Internet 14 hours ago
Oshawa Internet 19 hours ago
Scarborough TV 3 days ago
Oshawa Internet 5 days ago
Scarborough E-mail 6 days ago
Scarborough Internet 7 days ago

Nearby cities with recent reports

Oshawa

3 recent signals

14 hours ago
Scarborough

3 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • MicheleRobinso5
    Michele Robinson (@MicheleRobinso5) reported from Ajax, Ontario

    @AboutRogers @RogersBiz No they are not!!! I still have no cell phone service

  • ShaniaTwain1Fan
    Mike Widdis (@ShaniaTwain1Fan) reported from Oshawa, Ontario

    @RogersHelps how did the cable tv problem begin anyway in the last little while

  • momof3greatboyz
    Denise Robinson (@momof3greatboyz) reported from Whitby, Ontario

    @TheMacDonell4 @RogersHelps Same here out in Whitby! My oldest was in the middle of his online midterm and we had to shut everything else off songs could finish with some connectivity! Worst decision we ever did was change to Ignite with Rogers!!!!

  • IAmKelvinYoung
    Kelvin Young (@IAmKelvinYoung) reported from Markham, Ontario

    @RogersHelps Is there an internet outage in Markham right now? Modem went offline about half an hour ago

  • Phoenix0317
    ๐ŸŒ›๐ŸŒ•๐ŸŒœLisa ๐ŸŒ›๐ŸŒ•๐ŸŒœ (@Phoenix0317) reported from Oshawa, Ontario

    @RogersHelps cable, internet, and phone all down - what's going on in Oshawa

  • Karate_4Life
    Anthony W (@Karate_4Life) reported from Oshawa, Ontario

    @RogersHelps I did try that and not working as well as no tv!!

  • oshawa5
    oshawa5 (@oshawa5) reported from Oshawa, Ontario

    Rogers not working anyone else @RogersHelps @ROGERStvDurham

  • ajaxgolfer
    Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario

    @RogersHelps my internet bill just went up 32% (+$30) month over month. This is not cool. My service has not change. Can you please help. Iโ€™ve been a customer for 30 years.

  • blackcassel
    Jessica Cassel (@blackcassel) reported from Oshawa, Ontario

    Hi Team @RogersHelps. My internet seems to be down today. Can I get some help to look into this, please?

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.

  • ThatCanadianSOB
    DisDadDatDad (@ThatCanadianSOB) reported from Oshawa, Ontario

    Thank you Mystery @RogersHelps call agent from Barrie so @Bell_Support told my 80yo mom to come on down to switch from #rogers to #Bell staff told us they can't do it. Tried calling bell 7 times from the store. Hang ups wrong transfers. Wasted 5 hr. All it took was 2 call Rogers

  • LoulaMarch
    LoulaMarch (@LoulaMarch) reported from Whitby, Ontario

    @RogersHelps weโ€™ve had no internet since Weds at 10am. A tech came Friday & said no service at our street box & that maintenance crew was coming by end of day Friday. No one showed. Itโ€™s Sunday and now @Rogers @rogershelp said they have no record of an order being putting in!?

  • dirani24
    DelbarI (@dirani24) reported from Markham, Ontario

    @notachardonnay @Rogers Yes, seems like an extensive outage.

  • doughill58
    ๐Ÿ‡จ๐Ÿ‡ฆ Doug Hill ๐Ÿ‡จ๐Ÿ‡ฆ (@doughill58) reported from Pickering Village, Ontario

    Just got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.

  • jtbrazier
    JTB ๐Ÿ‘Š Consumer Advocate ๐Ÿ‘Š (@jtbrazier) reported from Markham, Ontario

    @Rogers Remember @Rogers RAISED prices for existing customers during the Pandemic ๐Ÿ‘Ž #COVIDIOTS #rogers #sucks

  • Mohsidiqui
    Muhammad Siddiqui (@Mohsidiqui) reported from Markham, Ontario

    @Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I just want to know if there are ignite internet issues in my area. I am now on hold on chat. I have no way of knowing if I'm really on hold. It's just silence.

  • ItalianHabsMike
    Mike ๐Ÿบ๐Ÿบ๐Ÿ‡ฎ๐Ÿ‡น๐Ÿ•๐Ÿฆ (@ItalianHabsMike) reported from Oshawa, Ontario

    @dean_burner @EllersDad @NHL @Rogers Didnt they say that we wouldn't have this issue for Canadian teams when deal first started. That was a huge lie. 3 times last season Habs games blacked out on a Saturday. This deal sucks cause see more American teams than Canadian teams on TV

  • lakemitchells
    Sarah L-M ๐Ÿ€ (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I've been told that someone is going to call me 2 times this week on 2 different days and I haven't heard a peep. I just want to upgrade my phones! Are you able to help?

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    Hey @Rogers disappointed in your service. 1 hour of my time setting up internet and waiting for modem delivery. By the 3rd day I call back and order not processed. Another hour of my time and we schedule an install. Only to find out servers down and I have to reschedule again.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • UntamedVoice
    UntamedVoice (@UntamedVoice) reported

    @RogersHelps I spent 4+ hours on phone with multiple agents and customer service. There are no eligibility requirements. Iโ€™ve checked on my offers page after clicking the โ€œget offer onlineโ€. I can see what offers are there. If this offer was there, I wouldnโ€™t have called or posted here.

  • RoncaLeonardo
    Leonardo Ronca ๐Ÿ‡ฎ๐Ÿ‡น๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ญ๐Ÿ‡ท (@RoncaLeonardo) reported

    @RogersHelps I'm trying to set up my Rogers account. Won't let me do it online and every time I call it says your busy and you hang up. I'm seriously getting pissed and I'm two steps away from cancelling everything

  • gabycecilia82
    Gabriela Cecilia (@gabycecilia82) reported

    @rogershelps @rogers you guys have actually broken me. After being on hold for hours, speaking to 5 different customer agents & 2 managers Iโ€™m no closer to resolving my issue than I was when I started. Every call was a start from scratch. I have no more strength for you.

  • Celler6
    Celler6 (@Celler6) reported

    @alancross @Rogers Hey...same issue...you have the old system? They want to disco it so that everybody does self-serve security. I was on for 4 hours yesterday!!

  • RonCouturier99
    Ron Couturier (@RonCouturier99) reported

    @JayJanower @Rogers The thing I loved about Shaw was our customer service was always in Canada.

  • wheresrosinow
    Canadian Rositta ๐Ÿ‡จ๐Ÿ‡ฆ (@wheresrosinow) reported

    @Rogers after daily phone calls since July 2,numerous tech visits the problem is still active. Internet cuts in and out yet your monthly bill manages to arrive. I'm at wits end ready to throw everything in the trash & call Bell.

  • Ms01251977
    MH (@Ms01251977) reported

    @RogersHelps Do you have service reps calling and offering discounts? I got a call from 416 532-4106

  • CumGuzzlinPussy
    6ixBaddie (@CumGuzzlinPussy) reported

    @RogersHelps I have done everything youโ€™re suggesting already received unfavourable results. My next steps will be to reach out to Tony Staffieri and every Executive member to alert them of the extremely poor customer experience and frustration. Live chat transcripts will be published as well

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported

    @Rogers why do you keep calling from 18552526995, but never leaving a message... With scam calls at an all-time high wouldn't it be more productive to leave a brief voicemail and a note on file as to why you're calling ?

  • vishy1978
    vish (@vishy1978) reported

    @RogersHelps do you people have 1 person working in tech support? On hold for over 90 mins yesterday before I had to hang up and now 41 mins and holding. This is ridiculous.