Rogers Outage Report in Ajax, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ajax come from postal codes L1S, L1T and L1Z.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ajax, Ontario
The most recent Rogers outage reports came from the following cities: Ajax, Toronto, Markham, Oshawa, Whitby, Scarborough, Pickering and Stouffville.
| City | Problem Type | Report Time |
|---|---|---|
 Ajax |
||
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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AlexW
(@axwong) reported
from
Toronto, Ontario
@RogersHelps To Mr Tony Staffieri Critical infrastructure to take outage for over 8 hours with limited to no redundancy and business resumption is more than a disappointment and unacceptable. Root cause not withstanding. Operational risks of Canadian network is vastly exposed to the globe
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SS
(@SarinSunhil) reported
from
Markham, Ontario
@RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps is there another service interruption???
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GastonL
(@gastonl) reported
from
Toronto, Ontario
@RogersHelps I got my mobile service late yesterday night but my home internet is still down, is there any ETA for people in Etobicoke North (M9R postal code) ?
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Corinne
(@Thumper2205) reported
from
Oshawa, Ontario
@RogersHelps Spotty Tv and no internet. Tried rebooting multiple times, still nothing, yet the system says everything is fine, connected and there are no outages in my area. I'm losing the equivalent of three work days because of this. Please help.
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McGeckie
(@mcgeck) reported
from
Toronto, Ontario
@RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.
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GastonL
(@gastonl) reported
from
Toronto, Ontario
@RogersHelps My internet is still down, That is also a scam since there is no ETA and no way to reach you via phone nor chat
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SS
(@SarinSunhil) reported
from
Markham, Ontario
@RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd
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Janet Greaves🇨🇦😷#🇺🇦💙💛
(@2jehan) reported
from
Toronto, Ontario
@Rob16921 @Rogers That sucks when you don't have choice.
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Nicole Clarke
(@NicoleC954) reported
from
Toronto, Ontario
@RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps @Rogers please note the Italian channels (650-656) are choppy (in Toronto); picture and sound keep going on and off. When will you TV service be operational? #RogersOutage #RogersIgnite
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P(EP)atrick💙❤️💛
(@LanaXLights) reported
from
Markham, Ontario
Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?
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Muhammad Siddiqui
(@Mohsidiqui) reported
from
Markham, Ontario
@Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage
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Ditech Gaming
(@ditechgaming) reported
from
Toronto, Ontario
Thanks @Rogers Got free salary without working yesterday Really hoping power outage entire week..!!
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Mala Moragain - soahC fO ssertsiM/etacovdA sliveD
(@MalaMoragain) reported
from
Toronto, Ontario
After this weekend I’m so very proud to be a “**** @Rogers” household. In 2018 an employee was using consumer accts to funnel free phones out be to sold outside of Rogers. My acct had 18 phones funnelled through it. Had I not checked into an exorbitant bill, I’d never had known.
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Amanda Risser -- Canadian. 43 years old.
(@AmandaRisser1) reported
from
Toronto, Ontario
Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?
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Michele Robinson
(@MicheleRobinso5) reported
from
Ajax, Ontario
@AboutRogers @RogersBiz No they are not!!! I still have no cell phone service
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Annette Heim
(@aheim72) reported
from
Toronto, Ontario
Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps
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🇨🇦 Doug Hill 🇨🇦
(@doughill58) reported
from
Pickering Village, Ontario
Just got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.
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🇨🇦 Doug Hill 🇨🇦
(@doughill58) reported
from
Pickering Village, Ontario
@JacquiDelaney @Rogers Rogers will credit me for one day's lost service but how about the thousands in lost business even though they admitted it was their fault? I never thought I would switch to Bell but I'm likely going to make the switch as time consuming that will be.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Melanie Nield
(@melaniegrant88) reported
@MrIAhm3d @Rogers @RogersHelps Is yours still down? I’m in the same area and haven’t had it all day
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**** Assman
(@Dick_assman) reported
@melmn22 @Rogers Also down since 10:30am in Markham Ontario but you won’t find that info on @Rogers website either.
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MammaGeeBear 🇨🇦 🇮🇱
(@MammaGeeBear) reported
Name me one thing more frustrating than trying to get some sort of CS help from @Rogers...30 mins on phone hold, 25 mins on chat hold. And get nowhere! @RogersHelps
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KissItBetter ⁷
(@KissItBett3r) reported
Honestly thinking about switching from @Rogers because their website is SO bad. Been trying for 3 months to change my plan and always get "Sorry! Something went wrong." as I'm trying to check out. Cost me so much money.
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m
(@wtfoffences) reported
@Rogers i am going to break into your headquarters and take a freedom **** on your ceos desk you worthless company
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Imran Ahmed
(@MrIAhm3d) reported
@Rogers and @RogersHelps internet has been down since 10 am in collegeway area…any updates on restoration?
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Flavia Jaber
(@JaberFlavia) reported
@Rogers is there an outage in midtown Toronto?
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Mel MN
(@melmn22) reported
@RogersHelps It’s been almost an hour and the outage in Ottawa is still non existent per the @Rogers site
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Joe Manuguid
(@joeymanuguid) reported
@RogersHelps @Rogers home internet has been down since this morning … if I had Ignite I would not have any tv
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Sean Paul Rasmussen
(@Sean_Rasmussen) reported
@rogers I have been in call waiting for so long. What is going on with your support? You think you could spend some of your billions on support staff. Especially since Canadians pay some of the highest mobile rates in the world.....