Rogers Outage Report in Ajax, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Ajax come from postal codes L1Z and L1T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Rogers
Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Ajax, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Whitby, Ajax, Pickering, Scarborough, Oshawa, Markham and Stouffville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
||
| Whitby |
TV | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Marianne Bolton
(@MarsBolton) reported
from
Toronto, Ontario
@RogersHelps just curious if there is an Internet outage in the M6M postal code area
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morfeus44
(@morfeus44) reported
from
Toronto, Ontario
@RogersHelps You actually replied to this tweet before you dm'd me but whatever. Now I'll fill out your form once again so that I may get the service I'm paying for back.
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Randall C Willis
(@createdbyrcw) reported
from
Toronto, Ontario
Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you
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Melanie
(@MellieLangie) reported
from
Toronto, Ontario
Hi @RogersHelps. This internet outage is really cramping my style. It’s been over 12 hours. I signed up for updates on the ticket (C172067290) but haven’t heard anything yet. I hope this issue is being looked into with a degree of urgency. It’s preventing me from being productive
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Kelly Chan
(@kellychan360) reported
from
Toronto, Ontario
@Rogers no internet all day, 3 calls, 3 different associates, NO HELP! Went to store for replacement modem got one that also didn’t work. Inconveniences, waste of time, waste of money!
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bean
(@righteousbean) reported
from
Toronto, Ontario
@jrovsovskein @RogersHelps It is horrible! We’re our for a bit almost daily. Our power was flickering earlier too.
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!
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Kamal Gautam
(@MotifConsulting) reported
from
Toronto, Ontario
.@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?
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Sarah Lake-Mitchell
(@lakemitchells) reported
from
Oshawa, Ontario
@RogersHelps I just want to know if there are ignite internet issues in my area. I am now on hold on chat. I have no way of knowing if I'm really on hold. It's just silence.
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Annette Heim
(@aheim72) reported
from
Toronto, Ontario
@RogersHelps Why is my Ignite TV constantly doing a "quick household update" when I'm in the middle of a show??? 3rd time its happened tonight - HATE Ignite & wish we never got it!!!!
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Miguel Carvalho
(@ruimiguel_17) reported
from
Toronto, Ontario
Hey @Rogers , I sent a message using live chat to inquire about how long would I need to wait for an Apple Watch and Mary Ann, the assistant online was rude and kicked me out of the live chat for no reason without trying to explain why! Is this your type of customer service?
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Kamal Gautam
(@MotifConsulting) reported
from
Toronto, Ontario
. @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?
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Bonnie M.
(@Bon_maie) reported
from
Toronto, Ontario
Is there a @RogersHelps outage in the m1w area?
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Sharmin Rahman
(@srahman24) reported
from
Toronto, Ontario
@RogersHelps is there an outage with your home phone services in North York? My parents say theirs is down.
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Cecilia Díaz H
(@ChicaD68) reported
from
Toronto, Ontario
@RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?
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416 Connection
(@416Connection) reported
from
Toronto, Ontario
@CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.
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Whole Wheat Bread
(@bread_whole) reported
from
Toronto, Ontario
@RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?
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Jenn Metzger
(@jennmet9) reported
from
Toronto, Ontario
.@RogersHelps any help on wifi being down. Yes I dm’d you a while back
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Mel Firman
(@melafirman) reported
from
Toronto, Ontario
@flobu1a @Sportsnet @RogersHelps Just terrible.
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morfeus44
(@morfeus44) reported
from
Toronto, Ontario
Update - 7:28 no word back from Rogers help. Good thing my 3G cell phone plan with @PublicMobile is cheap and allows me to watch my @rogers tv app on my phone! Go @MapleLeafs
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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METZY
(@METZY_B) reported
@Rogers why do you guys keep going down. I’m just trying to game
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V. 🇺🇦 🌻
(@Iigrev) reported
@rogershelps Outage in Waterloo going on 8-9 hours now. What gives? Was told damaged cable, how long are we looking at being down now?
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David Thoresen
(@ThoresenWells) reported
@Rogers If you really wanted to help you would add 30gb of extra data to my cell phone so I can use the internet without worry while you fix the outage you caused. Instead I wait on hold for an hour, beg, and get denied. Waterloo and other entire areas are without service again!
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Kara LaFleur
(@patchyfoz) reported
@AboutRogers @Rogers Since the big outage last Friday, my service has had at least one interruption per day
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Timo Vainionpää
(@TimoVainionpaa) reported
@DougMadory @kentikinc @Rogers Without getting into tinfoil hat conspiracies, no I do not. I am very curious to hear what the root cause might have been. To me the explanations being offered are not enough to explain why all the networks went down.. but I am not an expert
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Timo Vainionpää
(@TimoVainionpaa) reported
@DougMadory @kentikinc @Rogers Long time Fido customer in Kitchener/Waterloo (from before they were bought by Rogers) I can confirm no bars of service last Friday. IN fact there was a message "No service" on my iPhone SE in place of the bars
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Kathy Hay (she/her)
(@KathyHay) reported
Way to go @Rogers - I received my e-bill yesterday with an OVERCHARGE of $520 for equipment I returned 3 months ago! And am now on hold for 30 minutes. Awful customer service and respect.
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David Thoresen
(@ThoresenWells) reported
@RogersHelps Stop pretending like these are isolated, individual issues. Waterloo has lost internet & TV again, as are other regions. What is the cause for this second outage? When will it be fixed? Why not give us extra cell data to cope while you fix issues YOU CAUSED?
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Mary Lynn 🇨🇦
(@MaryLynnMetras) reported
@CapitaJim @Rogers I know you're referring to TVs but wanted to put a good word in for Rogers Great Customer Service
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Alexander.D
(@RAlexanderD) reported
@BryanPassifiume @RogersHelps I've been a huge fan of the level of customer service I have received over the years from @startca (sub off Rogers I know) however call centre LOCAL, never a long cue, and nothing but friendly helpful assistance. Also have referral program. Please PM for email.