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Rogers outages and service status in Ajax, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Ajax, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Phone.
  • The most recent signal from this area was received Apr 12, 9:51 PM EDT.
  • 63% TV (63%)
  • 29% Internet (29%)
  • 4% Phone (4%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)

The latest reports from users having issues in Ajax come from postal codes L1T and L1S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 13: Problems at Rogers

Rogers is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ajax, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Oshawa, Scarborough, Whitby, Ajax, and Pickering.

CityProblem TypeReport Time
Markham Internet 20 hours ago
Oshawa TV 1 day ago
Oshawa Internet 1 day ago
Scarborough TV 2 days ago
Oshawa TV 2 days ago
Oshawa TV 3 days ago

Nearby cities with recent reports

Oshawa

9 recent signals

1 day ago
Scarborough

3 recent signals

2 days ago
Markham

2 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • ajaxgolfer
    Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario

    @RogersHelps please please help. I live in south AJAX and the internet is so very weak. I am trying to work from home during this pandemic but can even do my skype calls. I have your best modem and very expensive unlimited internet package. Please please help

  • dgc_to
    Dan - SPFC Toronto (@dgc_to) reported from Whitby, Ontario

    So I called @Rogers months ago to downgrade my TV Plan. They are now cutting channels, such as HGTV without notice and indirectly forcing me to get back to the previous plan. I am cancelling this SHIT as soon as I have another internet provider installed.

  • ItalianHabsMike
    Mike 🍺🍺🇮🇹🍕🍦 (@ItalianHabsMike) reported from Oshawa, Ontario

    @dean_burner @EllersDad @NHL @Rogers Didnt they say that we wouldn't have this issue for Canadian teams when deal first started. That was a huge lie. 3 times last season Habs games blacked out on a Saturday. This deal sucks cause see more American teams than Canadian teams on TV

  • ajaxgolfer
    Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario

    @RogersHelps my internet bill just went up 32% (+$30) month over month. This is not cool. My service has not change. Can you please help. I’ve been a customer for 30 years.

  • Rice8Patty
    PattyRice8 (@Rice8Patty) reported from Markham, Ontario

    @RogersHelps No cell, no connection on my cell started intermittently on Saturday full off on Sunday and now Monday. I for one will be demanding a rebate. Rogers your wireless charges are high we should not be experiencing these issues. Get it together. Cells are used for more then social

  • armstrong69greg
    Greg Armstrong (@armstrong69greg) reported from Oshawa, Ontario

    Dear @Rogers I’ve now been without cell & internet service for 14 hours. I fully believe you will be providing some kind of credit for my inconvenience as I can’t reach anyone unless I’m on WIFI. PS that’s x two as my wife is a nurse at work on a 12 hours shift and can’t contact

  • IAmKelvinYoung
    Kelvin Young (@IAmKelvinYoung) reported from Markham, Ontario

    @RogersHelps Is there an internet outage in Markham right now? Modem went offline about half an hour ago

  • SebastianTerzo
    S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

  • Btfsplk
    Joe (@Btfsplk) reported from Pickering Village, Ontario

    @rogershelps can you confirm no internet service in Pickering L1V

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I did access it through the website no issue

  • benmccord
    Ben McCord (@benmccord) reported from Oshawa, Ontario

    .@Rogers When Bell subcontractors bury fibe on people's lawns/ inevitably chop Rogers cable, is there any accountability on their part? 3 kids were just booted off online classes/ I can't work as they indiscriminately chop the lawn. Shouldn't a Roger's truck follow /fix?

  • ashwinrayaprolu
    ashwin kumar (@ashwinrayaprolu) reported from Markham, Ontario

    @RogersHelps my internet is Down for past 1 hour . Your service is always on hold

  • gypsidio
    dio 🇨🇦☮️☯️🇺🇦 (@gypsidio) reported from Oshawa, Ontario

    @SherriTelenko @RogersBiz @RogersHelps My Rogers service, cable TV is down now. Just as we were watching the Queen's funeral service. I am hoping it's just a short glitch.🤔🙁🤨

  • DaveGatsby
    DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.

  • monique4ajax
    Monique Hughes (@monique4ajax) reported from Pickering Village, Ontario

    @RogersHelps I lost service for about 3 minutes with my ignyte TV during this game 7. Please make sure this doesn't happen again My stress levels are already high #Raptors #RogersTv

  • bastienkoert
    bastien koert (@bastienkoert) reported from Pickering Village, Ontario

    @RogersHelps what terrible customer service. I called to do a hardware upgrade and the first guy steers to me to a decent phone for $0 for my 4 plans. 3rd person take $0 and makes it $550 plus activation.

  • Phoenix0317
    🌛🌕🌜Lisa 🌛🌕🌜 (@Phoenix0317) reported from Oshawa, Ontario

    @RogersHelps cable, internet, and phone all down - what's going on in Oshawa

  • undertaker9999
    Stephen Roberts (@undertaker9999) reported from Whitby, Ontario

    @Rogers @RogersHelps I have you guys are planing to launch a fresh website that doesn't include flash for the ignite tv online since major browsers are ending flash support at the end of 2020

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • corbykafui
    Ex boyfriend🤽🏽‍♂️ (@corbykafui) reported

    @RogersHelps as a rep from rogers shouldn’t you be the one facilitating something like that after a customer has told you he reached out 4 times and nothing was done. You see why i say you guys don’t reward loyalty

  • LynnePelser
    Lynne Pelser (@LynnePelser) reported

    @Rogers @CRTCeng Easter weekend. Multiple outages. Inability to worship on any device & zero warning. Why is it Canadians cannot have reliable internet service or choice in providers? Absolute failure @rogers

  • VictoriaJoss
    Victoria Joss (@VictoriaJoss) reported

    @RogersHelps I haven’t used the tv remote for so long, I’m nervous attempting to find the audio settings. Not sure who to hire to help solve this.

  • Jane_Gillon
    Howling at the Moon 🐺 (@Jane_Gillon) reported

    @Rogers I’m glad you understand but that doesn’t really help anything. I will be spending my time avoiding as many “smart” products as possible. There is a big difference between incentives and force. 95% of the people would never turn off the standby feature.

  • Caro_WiserNow
    Onesiphorus 🟪⬜️🟩 🇬🇧🇨🇦 (@Caro_WiserNow) reported

    This was brilliant - we had tears in our eyes when they made it safely through. Thanks very much to the worst communications company in Canada - @Rogers for forcing me to reboot the box in the middle of it and missing valuable minutes of watching it live.

  • LynnePelser
    Lynne Pelser (@LynnePelser) reported

    @RogersHelps Oh my goodness… I would never have thought of that !!!! Yep that’s sarcasm … Your response is as blatantly lacking in customer service as expected @CRTCeng @Rogers

  • Jane_Gillon
    Howling at the Moon 🐺 (@Jane_Gillon) reported

    @adamndsmith Ugh! I have the same type of issue with @Rogers cable TV. The new system moves to a standby screen at 5 hours if it thinks no one is watching it. My old mom does not know know how to channel the move the remote to stop this from happening. It has ruined TV for her.

  • Denrite_Mech
    Denis Lefebvre 🇨🇦 (@Denrite_Mech) reported

    @Rogers wtf every god damn spring we have had problems. 3rd in a row. Fix your ****.

  • RandallAlb70530
    Randall Albertini (@RandallAlb70530) reported

    @RogersHelps Pls contact me for help with new tv bundle as mine is expiring next month

  • MariamJKarim
    Mariam J. Karim (@MariamJKarim) reported from York, Ontario

    @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?