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Rogers outages and service status in Ajax, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Ajax, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Apr 8, 4:07 PM EDT.
  • 58% Internet (58%)
  • 24% TV (24%)
  • 8% Phone (8%)
  • 5% Wi-fi (5%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Ajax come from postal codes L1T , L1S and L1Z .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ajax, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Oshawa, Scarborough, Whitby, Ajax, and Pickering.

CityProblem TypeReport Time
Markham Internet 12 hours ago
Oshawa TV 14 hours ago
Oshawa TV 20 hours ago
Oshawa TV 1 day ago
Scarborough Internet 1 day ago
Scarborough Total Blackout 2 days ago

Nearby cities with recent reports

Markham

4 recent signals

12 hours ago
Scarborough

3 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • ajaxgolfer
    Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario

    @RogersHelps please please help. I live in south AJAX and the internet is so very weak. I am trying to work from home during this pandemic but can even do my skype calls. I have your best modem and very expensive unlimited internet package. Please please help

  • progers71
    progers71 (@progers71) reported from Markham, Ontario

    @SimonOstler 💯. Have called @RogersHelps to inquire about deactivating voice. Crazy bad.

  • stasher87
    Chris Rochford (@stasher87) reported from Oshawa, Ontario

    Just wanted to thank @Bell_Support for taking my $150 a month for internet and it runs just like it did in 1997.... like shit!!! Oh best part is the $50 in data overages for wifi always being down!!! Help me @rogers #IHateBell

  • MsMAHall
    MHall (@MsMAHall) reported from Markham, Ontario

    @RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.

  • SherriStocks
    Pepper Redcastle (@SherriStocks) reported from Whitby, Ontario

    @TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!

  • adamnixon1987
    Adam Nixon (@adamnixon1987) reported from Oshawa, Ontario

    @OHLHockey @Oshawa_Generals @Rogers @RogersHelps @ROGERStvDurham Complete FREAKING JOKE!!! It’s bad enough we don’t get over half of the away games on now they can’t even air home games.

  • undertaker9999
    Stephen Roberts (@undertaker9999) reported from Whitby, Ontario

    @Rogers @RogersHelps I have you guys are planing to launch a fresh website that doesn't include flash for the ignite tv online since major browsers are ending flash support at the end of 2020

  • d3lfonic
    Lendl Neil (@d3lfonic) reported from Pickering Village, Ontario

    Man. @RogersBiz website is so bad. I’m trying figure out info so that me and Mia can do hardware upgrades but it won’t let me. @Rogers you’re making it really hard to spend my money with you.

  • ItalianHabsMike
    Mike 🍺🍺🇮🇹🍕🍦 (@ItalianHabsMike) reported from Oshawa, Ontario

    @dean_burner @EllersDad @NHL @Rogers Didnt they say that we wouldn't have this issue for Canadian teams when deal first started. That was a huge lie. 3 times last season Habs games blacked out on a Saturday. This deal sucks cause see more American teams than Canadian teams on TV

  • bastienkoert
    bastien koert (@bastienkoert) reported from Pickering Village, Ontario

    @RogersHelps what terrible customer service. I called to do a hardware upgrade and the first guy steers to me to a decent phone for $0 for my 4 plans. 3rd person take $0 and makes it $550 plus activation.

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I did access it through the website no issue

  • ShaniaTwain1Fan
    Mike Widdis (@ShaniaTwain1Fan) reported from Oshawa, Ontario

    @RogersHelps how did the cable tv problem begin anyway in the last little while

  • ontteacher01
    Paul O (@ontteacher01) reported from Markham, Ontario

    Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

  • MsDee73
    Diana 🇨🇦 (@MsDee73) reported from Oshawa, Ontario

    @RogersHelps Thank you for the quick reply, but that doesn't work. When I select "video input" the menu displays, but the arrows or seiect/ok button don't do anything.

  • 10Stever
    Steve Randall (@10Stever) reported from Markham, Ontario

    @lindsayisabel @Rogers @RogersHelps Not yet but it’s been slow. All the students hogging bandwidth learning this week

  • bluecloth
    Art (@bluecloth) reported from Markham, Ontario

    @RogersHelps Ignite tv sucks... frozen screens... pixelated fuzzy picture sometimes... black screen when you’re watching sporting events... the tv upstairs doesn’t connect anymore. So sorry I have to pay for this crappy service

  • DomVitale63
    Domenico Vitale (@DomVitale63) reported from Markham, Ontario

    I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.

  • momof3greatboyz
    Denise Robinson (@momof3greatboyz) reported from Whitby, Ontario

    @TheMacDonell4 @RogersHelps Same here out in Whitby! My oldest was in the middle of his online midterm and we had to shut everything else off songs could finish with some connectivity! Worst decision we ever did was change to Ignite with Rogers!!!!

  • Rajendra
    Rajendra Singh (@Rajendra) reported from Ajax, Ontario

    Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • feyenoordted
    Canadian Boomer 🇳🇱 🇨🇦🇮🇱 (@feyenoordted) reported

    @highertrust @Rogers @Bell NFL CHANNEL HAS NO SOUND...(except on commercials). CNBC WORLD (with no sound) , not live in New York....Rogers gets over 400 a month from me. This is BAD

  • ohtownrehm
    Nathan Rehm (@ohtownrehm) reported

    @RogersHelps Still waiting for a follow-up. I’m trying to get an unactivated order removed. The equipment was never used and was returned via FedEx. Please stop brushing me off to phone/chat — chat disconnects and phone support takes hours with no resolution.

  • Melbell1013
    Mel 🇨🇦 (@Melbell1013) reported

    @Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco

  • ohtownrehm
    Nathan Rehm (@ohtownrehm) reported

    @RogersHelps This CBC story sums up what I’m dealing with. I’ve been trying to get an unactivated order removed from my account. The equipment was returned via FedEx. Phone support takes hours, chat disconnects, and nobody is resolving it.

  • bc_2025_vision
    bc_2027 (@bc_2025_vision) reported

    @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

  • ohtownrehm
    Nathan Rehm (@ohtownrehm) reported

    @RogersHelps Still waiting for a follow-up. I’m trying to get an unactivated order removed. The equipment was never used and was returned via FedEx. Please stop brushing me off to phone/chat — chat disconnects and phone support takes hours with no resolution.

  • ohtownrehm
    Nathan Rehm (@ohtownrehm) reported

    @RogersHelps Still waiting for a follow-up. I’m trying to get an unactivated order removed. The equipment was never used and was returned via FedEx. Please stop brushing me off to phone/chat — chat disconnects and phone support takes hours with no resolution.

  • ohtownrehm
    Nathan Rehm (@ohtownrehm) reported

    @RogersHelps I’m not interacting with anyone claiming to be FedEx — I posted the tracking label from the return. The order was never activated and was already sent back. Calling/chatting hasn’t been possible due to extreme wait times. Please escalate instead of sending scripts.

  • ohtownrehm
    Nathan Rehm (@ohtownrehm) reported

    Hi @RogersHelps, I need help deleting an unactivated Ignite order. Rep said would auto-cancel if not accepted. Purolator left it outside and I returned it. FedEx Track: 792007773926 (returned Oct 29/25). Acct#: 5-0661-8804 Please escalate to Order Mgmt to remove order + charges

  • ohtownrehm
    Nathan Rehm (@ohtownrehm) reported

    @RogersHelps This CBC story sums up what I’m dealing with. I’ve been trying to get an unactivated order removed from my account. The equipment was returned via FedEx. Phone support takes hours, chat disconnects, and nobody is resolving it.