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Rogers outages and service status in Delaware West, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Delaware West, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 18, 10:07 AM EDT.
  • 53% Internet (53%)
  • 24% Phone (24%)
  • 12% Total Blackout (12%)
  • 12% Wi-fi (12%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Delaware West, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Delaware West, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Rogers

Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Delaware West, Ontario

The most recent Rogers outage reports came from the following cities: London, and Strathroy-Caradoc.

CityProblem TypeReport Time
London Internet 9 hours ago
London Internet 1 day ago
London Total Blackout 3 days ago
London Phone 5 days ago
London Total Blackout 5 days ago
Strathroy-Caradoc Phone 6 days ago

Nearby cities with recent reports

London

5 recent signals

9 hours ago
Strathroy-Caradoc

2 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Delaware West, Ontario

Latest outage, problems and issue reports in Delaware West and nearby locations:

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue

  • apelipiak
    Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario

    @RogersHelps @homie__h This is definitely on your end Rogers, because I also live in London and am experiencing the same issues. If you can’t fix this, I will have to explore other options, and if I leave, I would take my tv and internet dollars with me too

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Thank you ... it’s so frustrating wanting to watch the news and not being able to. Never had this issue with legacy cable ..... EVER , but I was forced to switch when I moved !!

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps my service just came fully back online last night. That’s five days it was out. I don’t think 2 days credit is gonna cut it

  • _daniellewaugh
    DW (taylor’s version) (@_daniellewaugh) reported from London, Ontario

    Fix this fix this noooooow please @RogersHelps

  • CourtinCanada
    Courtney in Canada (@CourtinCanada) reported from London, Ontario

    When you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤

  • ernickens
    Eun Hee Lee (@ernickens) reported from London, Ontario

    @RogersHelps my kiddo just subscribed to TSN channel from the TV box by accident. How do I undo this? I don't want to be charged for it. Literally just happened. HELP!

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @WSIB_Paralegal @RogersHelps I have partial service, cell and internet seem to be partially back, but still no home phone or tv

  • apelipiak
    Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    Just got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers

  • shop_gypsy_
    GIPSY (@shop_gypsy_) reported from London, Ontario

    @RogersHelps We also need our internet connection back Clark rd area London Ontario Canada thank you two days of not working is a lot of money lost for this small online business

  • apelipiak
    Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario

    @rhorner82 @Rogers Likely related to the traffic accident that caused power outage yesterday in the Pond Mills Area, but Rogers seems reluctant to admit it

  • CalcuttDJ
    D Calcutt (@CalcuttDJ) reported from London, Ontario

    @RogersHelps here I am again waiting on help for service, from on person to another... I paying 90$ a month for basic tv is ridiculously expensive. What a price increase! And you treat customers like this?

  • MikeAlb34651296
    Mike Albert (@MikeAlb34651296) reported from London, Ontario

    @RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity

  • WSIB_Paralegal
    Bruce Dust🥍 🤽🏻‍♂️ (@WSIB_Paralegal) reported from London, Ontario

    Hi @RogersHelps, why is my Internet much crappier than usual and tv not working today in #ldnont. Have had internet issues all afternoon and cable not working. Yes I’ve unplugged your modem for a hard restart.

  • JanieRother
    Janie Rother (@JanieRother) reported from London, Ontario

    @morrisseyhouse @Rogers Mine is working. Slow but working

  • ChrisJBur
    Christopher J Burton (@ChrisJBur) reported from London, Ontario

    @stujo29 @Rogers Had the same problem, they just sent me a new modem…

  • rangerwyld
    Sue Hutchinson (@rangerwyld) reported from London, Ontario

    @Rogers @CRTC Promises you can't control, Mr. Staffieri. Canadians rely on Banking & Interac. I ask the CRTC to ensure that Interac is re-routed so we never face a Serious Shut down again.

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    @RogersHelps is there service disruption today? No wifi in my house RN.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JustMeJamie64
    Just me - Jamie (@JustMeJamie64) reported

    @CognizantBeing @Rogers I will admit I received good service today, but it took over an hour of my time. The wait time to speak with someone was only 5mins. It was the amount of times I was put on hold while she “was checking” things. They must improve their service levels for call time as well as bring back more Canadian call centres. I haven’t even touched on privacy issues. @Rogers

  • Rockamaniac00
    Steve Rockamaniac (@Rockamaniac00) reported

    @JustMeJamie64 @Rogers They downsized all of their canadian call centers employees, including those who knew how to resolve your issues lol

  • NotElonEither
    GrumpyOldMan (@NotElonEither) reported

    @NavdeepSBains We're you the COO of @Rogers when the Brampton call centre was outsourced to other countries including India/ Philippines? How does that help ontarians?

  • JustMeJamie64
    Just me - Jamie (@JustMeJamie64) reported

    @Cdhd123 @Rogers She was finally able to assist me, but apparently not without her managers approval. Anyway, the issue is resolved to my satisfaction.

  • AngieM16
    Angie (@AngieM16) reported

    @JustMeJamie64 @Rogers Telus union isn't even allowed to say out loud the number of employees they still have in Canada, it's lower each contract negotiation even though number of errors by offshore reps is significantly higher

  • ThomsFoolery
    Thoms Foolery (@ThomsFoolery) reported

    @JustMeJamie64 @Rogers Rogers outsources their help desk to someone else. It is not a Rogers employee you are talking to, but a call centre.

  • JWatson42
    Mertecracker (@JWatson42) reported

    @RogersHelps I have requested to be contacted to resolve an issue by email, but you are continuing to try calling a number that is no longer in service. How can I talk to a human without being able to call from a Rogers SIM? Chat is unable to resolve.

  • NorthBelle4
    NorthBelle🇨🇦CANADIENNE (@NorthBelle4) reported

    @JustMeJamie64 @Rogers I've been directed to call centres in El Salvador, Philippines, India. Same problem understanding sometimes. Moroccan language (North African "Arabic") is not Arabic.

  • MJones520
    Michelle Jones (@MJones520) reported

    @RogersHelps That reply does not resolve the issue. I have been online and called the appropriate numbers with no success. Your menus do need lead to this option. Please provide a phone number and the appropriate prompts to add my name to your internal do not call list.

  • gork
    gork (@gork) reported

    @MikeDelpieroX @Rogers man rogers could hire a ton of agents to kill those backlogs with that cash but why not just let vladdy answer the phones instead hed hit dingers on every complaint and fix it all in one swing lmao