Rogers Outage Report in Deux-Montagnes, Laurentides, Québec
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Deux-Montagnes come from postal codes J7R.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Deux-Montagnes, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Deux-Montagnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 03: Problems at Rogers
Rogers is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
 
Live Outage Map Near Deux-Montagnes, Laurentides, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Laval, Vaudreuil-Dorion, Dorval, Deux-Montagnes and Mirabel.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Deux-Montagnes, Québec
Latest outage, problems and issue reports in Deux-Montagnes and nearby locations:
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Pguert 🇨🇦 
    (@pguert) reported 
    
        from
            Montréal, Québec
    
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
 - 
                
thisIsT 
    (@thisIsTlak) reported 
    
        from
            Montréal, Québec
    
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
 - 
                
Dave Coleman 
    (@wrenchsays) reported 
    
        from
            Dorval, Québec
    
Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.
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stacie 
    (@skarpontinis) reported 
    
        from
            Laval, Québec
    
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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phyl47 
    (@phyl47) reported 
    
        from
            Dollard-Des Ormeaux, Québec
    
@RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on
 - 
                
Pguert 🇨🇦 
    (@pguert) reported 
    
        from
            Montréal, Québec
    
@Rogers ...getting back to me for the details of this horrible situation.
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Gab 
    (@gabityabi) reported 
    
        from
            Montréal, Québec
    
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
 - 
                
fabrice 
    (@phabriss) reported 
    
        from
            Montréal, Québec
    
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
 - 
                
Anish Patel 
    (@AnishPatel3006) reported 
    
        from
            Montréal, Québec
    
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
 - 
                
Oshan 
    (@OshanDelisle) reported 
    
        from
            Montréal, Québec
    
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
 - 
                
Apocalypesushi 
    (@apocalypesushi) reported 
    
        from
            Laval, Québec
    
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
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Wadih Zaatar 
    (@wzaatar) reported 
    
        from
            Montréal, Québec
    
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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thisIsT 
    (@thisIsTlak) reported 
    
        from
            Montréal, Québec
    
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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Anish Patel 
    (@AnishPatel3006) reported 
    
        from
            Montréal, Québec
    
@RogersHelps I hope you find my dm soon and got to get a solution.
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It's Your Boy SYD. God, Family, Football 
    (@SydDc4life) reported 
    
        from
            Montréal, Québec
    
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
 - 
                
Delhi Buoy 
    (@FakeUpSid) reported 
    
        from
            Montréal, Québec
    
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
 - 
                
owais zahid 
    (@owais_zahid) reported 
    
        from
            Montréal, Québec
    
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
 - 
                
RajniApple 
    (@AppleRajni) reported 
    
        from
            Montréal, Québec
    
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
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It's Your Boy SYD. God, Family, Football 
    (@SydDc4life) reported 
    
        from
            Montréal, Québec
    
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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Mr. FrozenToast 
    (@Rafi_Farkas) reported 
    
        from
            Montréal, Québec
    
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
 
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Dempsey 
    (@darrendempsey73) reported 
@RogersHelps Oh trust me, I tried being a good customer, fail is on you.
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JC 
    (@janettca8) reported 
@RogersHelps @drumfoolery @gooeylife You have the worst customer service ever! You hung up on the phone after waiting on the line for over 1 hour.
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Shawn Sluman 
    (@ShawnSluman) reported 
@Ricard0Rodrig0 @Rogers Any update on this? I’ve been having the same issue with Visual Voicemail on @Rogers not showing up for days at a time, if at all. Except when I let them know of the problem weeks ago, they told me it was my phone and not their problem!
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Phive 'O' Phil 
    (@The__Phil) reported 
@rogers @RogersHelps 2/2 I asked for pricing information and before I agreed to it, I'm being upgraded and paying more for a service before I actually agreed to the upgrade. Is this how you do business? I would like to be contacted by customer service please.
 - 
            
Ricardo Rodrigo 
    (@Ricard0Rodrig0) reported 
@ShawnSluman @Rogers I have an open ticket that was opened on January 14th. Every so often I get a phone call telling me that they are still working on it. It is NOT your phone. Rogers is aware of the problem, now the quest is... how much longer is going to take for them to resolve it.
 - 
            
John Warren 
    (@JHEWarren) reported 
@RogersHelps but, again, these are calls that 'supposedly' come from inside the network but are routed through these outside channels. The caller id is established AND the routing is known - and they don't add up, so... .
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Sedona 
    (@SedonajaneRocks) reported 
I sometimes wonder if I am in a different Universe. Yesterday, my phone was not working and so I contacted @Rogers on my computer. The man gave me a link to send info. I asked in link to be contacted through email, since phone was broken. Got email to CALL THEM FFS. 🤬
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Agent Esposito 
    (@AgentEsposito) reported 
Thank you @RogersBiz for continuing to be the worse company in Canada for customer service. Congratulations, you’re the undisputed champions!
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Chris 🇨🇦 
    (@FordChick0377) reported 
@RogersHelps Why does your staff keep saying it will be sent to me I’ve wasted so much time on you guys it’s horrid. I have a lot of ppl going to cancel your services because you guys don’t care and don’t help. You can dm me.
 - 
            
Phive 'O' Phil 
    (@The__Phil) reported 
@rogers @RogersHelps 1/2 I take it back. I've lost all faith because being on hold for an hour dealing with a customer rep who askes me to hold on every 30 seconds for 3 minutes. I'm beyond angry as none of your departments communicate with each other and I'm given wrong info