Rogers Outage Report in Laval, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Laval come from postal codes H7T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Laval, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Laval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Rogers
Rogers is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Laval, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Brossard, Laval, Dollard-Des Ormeaux, Terrebonne, Longueuil, Dorval, Greenfield Park and Repentigny.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
TV | |
| Brossard |
||
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Laval, Québec
Latest outage, problems and issue reports in Laval and nearby locations:
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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Dave Coleman
(@wrenchsays) reported
from
Dorval, Québec
Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.
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stacie
(@skarpontinis) reported
from
Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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Apocalypesushi
(@apocalypesushi) reported
from
Laval, Québec
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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Chris Chelios
(@TerryTam) reported
from
Laval, Québec
@JaayPersaud @Rogers Worst company on the planet. 🗑
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fabrice
(@phabriss) reported
from
Montréal, Québec
after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.
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Chris Chelios
(@TerryTam) reported
from
Laval, Québec
@iamKokoD @DanPriceSeattle @Rogers Awful
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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phyl47
(@phyl47) reported
from
Dollard-Des Ormeaux, Québec
@RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jim May
(@JimMay99980521) reported
Tried to get a new phone during the Black Friday/Cyber Monday week through @Rogers and got such a runaround from @RogersHelps that I was actually told that I should go to a different service provider when I would not agree to the upsell of my account.
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Andrew Stevenson
(@andrewd_s) reported
@RogersHelps 2 hours and 4 minutes on hold for customer service. Add this to the 3 odd hours inspect on hold over the course of the last 3 days. How can you even claim to have customer service with wait times like this?
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🎄🎄🎅 Norm Willoughby🎄🎄🎅
(@norm_willoughby) reported
Made a payment to @Rogers @RogersHelps to get service restored, was told by the rep that he couldn't restore BC he had no proof of payment,offered to give him transaction number, bank transaction number,said tomorrow, other time it has been instant restored
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Anjana
(@Anjana18950883) reported
@Rogers Hi Thanks for that but i have done all that, call the number, tried virtual assistance and then i kept getting bounced around. There is no resolution. Can you guys escalate it to the home monitoring dept and have someone maybe their supervisor reach out to me.
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Faye Hickey
(@fhickey22) reported
@stratgal62 @Rogers @Bell Apparently we are a priority now. Another Tech arrives at 6pm on a Sunday and leaves apologizing. Still no service. Looks like someone entered the wrong IP address at the backend. And so we wait. To quote a wise man "Rogers suck!"
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Jim May
(@JimMay99980521) reported
I asked Kevin at @RogersHelps three times about the phone plan that was available for the Samsung Galaxy S22 Ultra and I never got an answer. I'd avoid signing up for @Rogers if you don't have to.
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Sean Neptune
(@sfneptune) reported
@RogersHelps I will DM you because my issue has not been resolved.
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Lina
(@LinaMtlsw) reported
@RogersHelps mobile internet down in Montreal
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Down Down for the Culture
(@FreeTown30) reported
Trying to cancel my services but I've been on hold for a while @RogersHelps
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🇨🇦Unacceptable CanadianGirl🇨🇦
(@AreOhEssEyeEe) reported
@Kate98513708 @Rogers The district manager was supposed to call me on Thursday. It's now Sunday and still no call. Rogers is a joke. They will never get my business again.