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Rogers outages and service status in Laval, Quebec

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 52 outage signals in the last 24 hours around Laval, including 52 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 15, 7:14 PM EDT.
  • 67% Internet (67%)
  • 12% Wi-fi (12%)
  • 9% Total Blackout (9%)
  • 6% E-mail (6%)
  • 5% TV (5%)
  • 2% Phone (2%)

The latest reports from users having issues in Laval come from postal codes H7L , H7V , H7N and H7K .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at Rogers

Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Laval, Quebec

The most recent Rogers outage reports came from the following cities: Laval, and Montréal.

CityProblem TypeReport Time
Laval Internet 17 hours ago
Montréal Internet 19 hours ago
Montréal Internet 20 hours ago
Montréal Total Blackout 20 hours ago
Montréal Internet 22 hours ago
Montréal Total Blackout 22 hours ago

Nearby cities with recent reports

Montréal

63 recent signals

19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

  • apocalypesushi
    Apocalypesushi (@apocalypesushi) reported from Laval, Quebec

    Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.

  • mariuch10
    Mario Sagarrica (@mariuch10) reported from Montréal, Quebec

    @RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers

  • melojeffrey
    Melo. (@melojeffrey) reported from Montréal, Quebec

    How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.

  • thisIsTlak
    thisIsT (@thisIsTlak) reported from Montréal, Quebec

    @18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.

  • TerryTam
    Chris Chelios (@TerryTam) reported from Laval, Quebec

    @iamKokoD @DanPriceSeattle @Rogers Awful

  • FakeUpSid
    Delhi Buoy (@FakeUpSid) reported from Montréal, Quebec

    @RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap

  • gabityabi
    Gab (@gabityabi) reported from Montréal, Quebec

    @RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help

  • AnishPatel3006
    Anish Patel (@AnishPatel3006) reported from Montréal, Quebec

    @RogersHelps I hope you find my dm soon and got to get a solution.

  • phabriss
    fabrice (@phabriss) reported from Montréal, Quebec

    after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.

  • AppleRajni
    RajniApple (@AppleRajni) reported from Montréal, Quebec

    @RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR

  • owais_zahid
    owais zahid (@owais_zahid) reported from Montréal, Quebec

    I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers

  • Rafi_Farkas
    Mr. FrozenToast (@Rafi_Farkas) reported from Montréal, Quebec

    @Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer

  • TerryTam
    Chris Chelios (@TerryTam) reported from Laval, Quebec

    @JaayPersaud @Rogers Worst company on the planet. 🗑

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...getting back to me for the details of this horrible situation.

  • NinaTheWanted93
    glow queen✨ (@NinaTheWanted93) reported from Montréal, Quebec

    @Rogers @Apple My iphone battery sucks, how can I fix it

  • skarpontinis
    stacie (@skarpontinis) reported from Laval, Quebec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.

  • wzaatar
    Wadih Zaatar (@wzaatar) reported from Montréal, Quebec

    @RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • mrhunt66
    Robert Hunt (@mrhunt66) reported

    @RogersHelps is there an issue with Roger’s in St. John’s? My cable isn’t working

  • Empress_Sameera
    Sameera (@Empress_Sameera) reported

    @Rogers is such bull ****.. DO NOT SIGN WITH ROGERS OR RENEW YOUR CONTRACT. WORST COMPANY EVER!!! #CROOKS NO LOYALTY

  • oldernewbs
    Big Dave (@oldernewbs) reported

    @RogersHelps All 3 boxes delivering the same sketchy service.

  • cwrb
    diy 🇨🇦 (@cwrb) reported

    @MacDoug1 @RogersHelps if you have Bell, why did you order Rogers? can you start a Reddit post describing this problem?

  • dineshkumarkg
    Dinesh (@dineshkumarkg) reported

    @Rogers I have been trying to contact your customer support for almost half a day. But I am unable to contact via call or chat. This is irritating. Bell dint have good coverage but I was atleast able to reach their customer service.

  • Tahseen_Rahman
    Tahseen Rahman (@Tahseen_Rahman) reported

    @tobi @Rogers A silent carrier update breaking hotspot with zero release notes, discovered while stuck in traffic — that's a genuinely terrible way to find out. Carrier software QA is some of the worst in the industry precisely because customers have nowhere else to go.

  • uncut_jurist
    the peoples champ (@uncut_jurist) reported

    @RogersHelps Currently without service and cellular data in Ottawa, and the telephone service number is disconnecting me due to “extreme” levels of calls. Assistance?

  • maiti65
    yeah right (@maiti65) reported

    @RogersHelps you are cutting costs. How about clients leaving for poor service and going to bell because of your cutbacks. Losing more money for your poor service

  • CraigDeCraene
    Craig DeCraene (@CraigDeCraene) reported

    @RogersHelps Been down that road, they told me to switch to 3G or use my friends wifi… true story

  • gregrieben
    Greg Rieben (@gregrieben) reported

    @RogersHelps yes I do. I'm still on hold. I set up a second mobile service on my account. I transferred the number to the new phone but the old provider (Fido - you/Rogers) does not have any confirmation that the number has been transferred to a new service provider.