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Rogers

Rogers Outage Report in Laval, Quebec

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Rogers

Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Laval, Quebec

The most recent Rogers outage reports came from the following cities: Montréal, Repentigny, Brossard, and Laval.

CityProblem TypeReport Time
Montréal Internet 1 day ago
Montréal Internet 1 day ago
Montréal Internet 2 days ago
Montréal Internet 2 days ago
Montréal Internet 2 days ago
Montréal Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

  • AnishPatel3006
    Anish Patel (@AnishPatel3006) reported from Montréal, Quebec

    @RogersHelps How much loud will I have to speak for you to hear my problem? 😲

  • wrenchsays
    Dave Coleman (@wrenchsays) reported from Dorval, Quebec

    Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.

  • skarpontinis
    stacie (@skarpontinis) reported from Laval, Quebec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • FakeUpSid
    Delhi Buoy (@FakeUpSid) reported from Montréal, Quebec

    @RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap

  • owais_zahid
    owais zahid (@owais_zahid) reported from Montréal, Quebec

    I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.

  • gabityabi
    Gab (@gabityabi) reported from Montréal, Quebec

    @RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.

  • apocalypesushi
    Apocalypesushi (@apocalypesushi) reported from Laval, Quebec

    Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.

  • Rafi_Farkas
    Mr. FrozenToast (@Rafi_Farkas) reported from Montréal, Quebec

    @Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer

  • thisIsTlak
    thisIsT (@thisIsTlak) reported from Montréal, Quebec

    @18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.

  • thisIsTlak
    thisIsT (@thisIsTlak) reported from Montréal, Quebec

    @madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...getting back to me for the details of this horrible situation.

  • wzaatar
    Wadih Zaatar (@wzaatar) reported from Montréal, Quebec

    @RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.

  • AnishPatel3006
    Anish Patel (@AnishPatel3006) reported from Montréal, Quebec

    @RogersHelps I hope you find my dm soon and got to get a solution.

  • AppleRajni
    RajniApple (@AppleRajni) reported from Montréal, Quebec

    @RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...

  • phabriss
    fabrice (@phabriss) reported from Montréal, Quebec

    hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day

  • OshanDelisle
    Oshan (@OshanDelisle) reported from Montréal, Quebec

    @RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.

  • phyl47
    phyl47 (@phyl47) reported from Dollard-Des Ormeaux, Quebec

    @RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • pdbuick
    Patrick Buick (@pdbuick) reported from Moncton, New Brunswick

    @RogersHelps DNS is broken again. I can't resolve some sites using the Rogers servers, but if I force a different DNS server in nslookup, it resolves just fine. Usually, they end up scheduling a reboot I believe.

  • Goose_cp
    Josh Gaines (@Goose_cp) reported

    MY INTERNET IS STILL ****** UP! @Rogers PLEASE FOR THE LOVE OF GOD FIX WHATEVER IT TAKES TO STREAM TO TWITCH

  • hfiguiere
    Hubert Figuière (@hfiguiere) reported

    The year is 2009. I'm a @RogersHelps customer for my cell-phone. I'm moving to Vancouver from Gatineau, and we the racket going on in cell-phone business I get charged $0.30 / minute each time I get a call because 819 vs 604 area code.

  • TheBrandStrat
    Yogi (@TheBrandStrat) reported

    @RogersHelps So you guys just keep apologizing that we are busy, busy and busy. Do u think people want to be social media wasting their time chasing Roger's? I have lost enough money since morning. Not asking for a favor to fix an issue, which is created by your own techinical representative

  • nikolinapapa
    Nikolina (@nikolinapapa) reported

    every day this week I've gotten a "service interruption" notice from @Rogers come on now guys....

  • raman12312
    Ramandeep Singh (@raman12312) reported

    @Rogers @RogersBiz @theJagmeetSingh 1- questions: Why your customer agents kept on telling me that I am being scammed by a Rogers's representative? Why your agents cannot show me a 3 years contract that I signed, and instead telling me that Rogers does it's contract verbally?

  • SideEffex
    SideEffex (@SideEffex) reported

    @Rogers @RogersHelps why is my internet down again did you not learn from the last time? I'm going to drop you for bell very soon if this continues maybe even today...maybe the guy you fired wasn't the issue

  • itissarahtaylor
    staylor moon (@itissarahtaylor) reported

    @Rogers what billing cycle can we expect to see our 5 day service credit? Just got my bill and see nothing.

  • MichaelBasden
    Mike Basden (@MichaelBasden) reported

    @CarryTelecom internet down AGAIN today. Support has done nothing. They haven't contacted @Rogers about the line or outage. They want me to agree to a bill if it's not the line before they even investigate?! Like I trust them to be honest... WTF is this @CRTCeng?

  • jessh_here
    Jess H (@jessh_here) reported

    Internet is down AGAIN @Rogers ???????