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Rogers outages and service status in Laval, Quebec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 5 outage signals in the last 24 hours around Laval, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 11, 1:04 PM EDT.
  • 55% Internet (55%)
  • 25% Wi-fi (25%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 12: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Laval, Quebec

The most recent Rogers outage reports came from the following cities: Montréal, and Laval.

CityProblem TypeReport Time
Montréal Internet 8 hours ago
Montréal TV 10 hours ago
Montréal Wi-fi 11 hours ago
Montréal Wi-fi 12 hours ago
Montréal Internet 12 hours ago
Montréal TV 1 day ago

Nearby cities with recent reports

Montréal

16 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

  • thisIsTlak
    thisIsT (@thisIsTlak) reported from Montréal, Quebec

    @madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...getting back to me for the details of this horrible situation.

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.

  • TerryTam
    Chris Chelios (@TerryTam) reported from Laval, Quebec

    @iamKokoD @DanPriceSeattle @Rogers Awful

  • apocalypesushi
    Apocalypesushi (@apocalypesushi) reported from Laval, Quebec

    Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.

  • NinaTheWanted93
    glow queen✨ (@NinaTheWanted93) reported from Montréal, Quebec

    @Rogers @Apple My iphone battery sucks, how can I fix it

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.

  • phabriss
    fabrice (@phabriss) reported from Montréal, Quebec

    hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day

  • AnishPatel3006
    Anish Patel (@AnishPatel3006) reported from Montréal, Quebec

    @RogersHelps I hope you find my dm soon and got to get a solution.

  • gabityabi
    Gab (@gabityabi) reported from Montréal, Quebec

    @RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help

  • mariuch10
    Mario Sagarrica (@mariuch10) reported from Montréal, Quebec

    @RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers

  • AnishPatel3006
    Anish Patel (@AnishPatel3006) reported from Montréal, Quebec

    @RogersHelps How much loud will I have to speak for you to hear my problem? 😲

  • FakeUpSid
    Delhi Buoy (@FakeUpSid) reported from Montréal, Quebec

    @RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap

  • wzaatar
    Wadih Zaatar (@wzaatar) reported from Montréal, Quebec

    @RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.

  • OshanDelisle
    Oshan (@OshanDelisle) reported from Montréal, Quebec

    @RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.

  • skarpontinis
    stacie (@skarpontinis) reported from Laval, Quebec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • Rafi_Farkas
    Mr. FrozenToast (@Rafi_Farkas) reported from Montréal, Quebec

    @Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer

  • phabriss
    fabrice (@phabriss) reported from Montréal, Quebec

    after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.

  • TerryTam
    Chris Chelios (@TerryTam) reported from Laval, Quebec

    @JaayPersaud @Rogers Worst company on the planet. 🗑

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Neno101124
    Danendra (@Neno101124) reported

    @Rogers Your service is like ****

  • caiello2
    Cristina Aiello (@caiello2) reported

    @RogersHelps We have bulk service in our condo yet almost every day we get calls from Roger’s to upgrade our service. How can I stop these calls, take our # off the roster.

  • Teckii2
    Teckii2 (@Teckii2) reported

    @RogersHelps @Marvinmeentende Why does Rogers' hate their customers? Outage board not updated, no one at the call centre. NO Customer Service, No customers.

  • TheCity0fChamps
    Brandon (@TheCity0fChamps) reported

    Hopefully someone at @Rogers makes this right. Just brutal customer service.

  • plkampe
    Peter J. Kampe IV (@plkampe) reported

    Hey @Rogers, stop calling me to move my cellphone over to you, I am happy with my provider. I will say this again, remove me from your calling list as all the customer service calls still have not removed me.

  • Rumi_009
    Dilnawaz Khan (PMP, ITIL) (@Rumi_009) reported

    @RogersHelps Technical staff is useless. I wouldn't be tweeting this if they had resolved the issue. It's been going on for a week.

  • SheilaC17730851
    Sheila🇨🇦C (@SheilaC17730851) reported

    @RogersHelps @J6273456386507 Nope. Unacceptable. Over 24 hours. Terrible customer service.

  • HoneyboyWilson6
    Honeyboy Wilson (@HoneyboyWilson6) reported

    @plkampe @Rogers Put yourself on the do not call list. You no longer have a relationship with Rogers and if they continue to call, you can file a complaint.

  • redrock1867
    dl (@redrock1867) reported

    @Rogers makes billions every year & pays management millions in bonuses yet can’t provide stable or competent service like the current outage across Calgary & Alberta - now over 12 hrs long. Use some of that profit to actually create redundancy & better quality of service

  • SweetSpotRD
    Cheryl Strachan RD (she/her) (@SweetSpotRD) reported

    @zukkyzee @Rogers Garrison Woods (near Marda Loop) out. Nothing on the outage map, which only references SE Calgary. But the same outage must be affecting parts of SW too.