Rogers outages and service status in Erin, Ontario

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Erin, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Erin, Ontario

Latest outage, problems and issue reports in Erin and nearby locations:

• 
  Cobyisme (@CobyBudgell) reported 11 minutes ago from Erin, Ontario

  @RogersHelps please give me a timeline for service restoration. Postal code N0B 1T0. I am assuming it will be up and running for the next Leafs game. That is Saturday BTW.

• 
  ❦ϯαϩhα❦ (@stormchick86) reported 36 minutes ago from Halton Hills, Ontario

  @205mph @RogersHelps @_phos3 I was told you have to call Rogers in order to receive the compensation so if that's the case good luck calling in. I just got my service back and running and I been calling non stop and waiting. Lines are stupid busy🤬😭

• 
  Bhavesh Thakkar (@bhaveshnthakkar) reported 58 minutes ago from Halton Hills, Ontario

  @Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STIIL NO RESOLUTION A/C# - 946956414 #fido @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Terry Ostashek (@TOstashek) reported 3 minutes ago

  Dealing with @ROGERS is definitely an exercise in frustration! For a company that relies on it's customers in order to survive, @ROGERS seems ok living on life support!

• 
  etaimz 🇨🇦 (@etaimz) reported 3 minutes ago

  @Rogers just severely nerfed its rewards program. If you were a loyal customer and accumulated $1,500 in rewards, they are now worth $1,000. This must be some kind of a record. Is @Rogers going to make it right with its most loyal customers?

• 
  Jd (@ProfesorRefer) reported 4 minutes ago

  @JayGenXer @Rogers I refuse to ever deal with them, the worst company ever.

• 
  Yogen Paudel (@StheetPragya) reported 5 minutes ago

  @RogersHelps trying to connect with your virtual asistant; anna. Its a very bad AI. I just want address change, it is costing me over a day.

• 
  Billa (@hello17755) reported 5 minutes ago

  @Rogers i have been waiting on the phone 📞 for 45+ minutes and listening to a message; there is bit of wait; use to provide good service; may be we need new management team. Fix it before you start loosing your loyal customers.

• 
  Banana King (@BananaKingonX) reported 7 minutes ago

  @JayGenXer @Rogers Just go straight to the @CCTS_CPRST. Don't even waste time with Rogers' "customer service". You won't believe how fast they accommodate you after you file a complaint.

• 
  Brian (@basherjam) reported 8 minutes ago

  .@RogersHelps amazing that your contact centre just says “too busy, call back another time”. What kind of service is that?

• 
  Chris Arnold (@ChrisArnold33) reported 8 minutes ago

  @RogersHelps your outage detector says there is none in my area (Kitchener, ON), but we’re very much without internet. Need to do work here and cannot.

• 
  YesavageIsKing (@XDUB1007) reported 8 minutes ago

  The Jays should only play on AppleTV, cancel Sportsnet @Rogers

• 
  BNKB (@banknotekb) reported 13 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?