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Rogers outages and service status in Josephsburg, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Josephsburg, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • 36% Internet (36%)
  • 36% TV (36%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)
  • 9% Phone (9%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Josephsburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Josephsburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Rogers

Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Josephsburg, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, and Waterloo.

CityProblem TypeReport Time
Kitchener TV 9 days ago
Waterloo Internet 10 days ago
Kitchener Total Blackout 12 days ago
Waterloo Phone 12 days ago
Kitchener TV 14 days ago
Waterloo TV 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Josephsburg, Ontario

Latest outage, problems and issue reports in Josephsburg and nearby locations:

  • MsBrooksWRDSB
    Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • AidenPurcell
    Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • SallySarachman
    Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario

    @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

  • Checkguy2000
    Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • kaylacforget_
    KaylaChristina (@kaylacforget_) reported from Kitchener, Ontario

    For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • diva701
    Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • callmeaskayra
    Kay (@callmeaskayra) reported

    @RogersHelps please connect me to an agent. It’s really frustrating when I moved 11 days ago to my new address and still don’t have home internet. I’m trying to keep calling and I’m holding for at least 45 minutes but nobody is connecting. Am I paying for this service?

  • HSmythe10
    Hank Smythe 🇨🇦 (@HSmythe10) reported

    @LoveMy7Wood @Rogers Yep, been there. I went with my own domain and Gmail support behind it, as well as Gmail direct.

  • Fleur8029
    Fleur (@Fleur8029) reported

    @RogersHelps A lot of my recordings are broken. First time ever. After a few minutes in, is stops and wants to delete. Never had this with Shaw. And the ones that work are missing sound, and it's back when there is a commercial. What's going on?

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    @mwalker1533 @RogersHelps "If I understand correctly, your first invoice was alright, but the following two were problematic. Is that right?" At this point, no customer service would save me as a customer. Absolute disgrace.

  • Youngwolf0000
    S.Sandhu (@Youngwolf0000) reported

    @AverageDudeRHT @Rogers It's July and still they haven't changed it. It's so annoying. @Rogers change the god damn app icon. You got no right to change icons on my personal phone.

  • firoozehtale
    firoozeh tale (@firoozehtale) reported

    @Rogers I've spent over 3 hours on phone since Saturday to schedule installation of my Roger's internet modem. It's been a horrible experience so far. I'm basically paying for internet that I've not received yet, and don't know how long more I have to wait for an agent to respond

  • Gabriel_gko
    Gabriel (@Gabriel_gko) reported

    @RogersHelps the @Sportsnet app on my Apple TV 4K keeps crashing after I input my login info. Please help!

  • PurBldPrincess
    Sarah Rose Mathison (@PurBldPrincess) reported

    @RogersHelps Everything started working again 1.5hrs after it started. I managed to get into chat in the app with someone whose name I don’t remember as the app crashed and erased all the chat history. Told me there was an outage in my neighbourhood. I was about to thank them when app crashed

  • NickyBCjits
    NickyJitsBC (@NickyBCjits) reported

    @Rogers fix your ppv stream! I didn’t pay 80 bucks for pixels

  • JBearz77
    Mr.780 (@JBearz77) reported

    @RogersHelps 45 minutes on hold...no callback feature. Does anyone actually work in your support area??