Rogers Outage in Baden, Ontario

@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

@rogers no home internet service in Waterloo

@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

@Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

@RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃

@Rogers What it’s saying so I have to hang up now Im here with zero help expensive internet that doesn’t do what i need it to and a horrible customer support that can’t even help me

@Rogers Why does my Modem shut off randomly through my day. It starts right back up after and completely messes whatever I’m doing online up. I pay way way way too much money to put up with this. Then I call your support line and the voice opperator is so glitchy I can’t even understand

@RogersHelps Our home internet has been constantly glitching and is now completely down. I have restarted the device and still not working

@RogersHelps Nothing else seems to have the issue, no. For further clarification, when I click the last button instead of returning me to the homepage of YouTube, it's as if I pushed up on the arrow keys. I have to forcefully relaunch YouTube to get to the home menu.

@RogersHelps The frequency of calls from malformed numbers has not changed. I hate to break this to you - but it is NOT working.

@Rogers fix your ****, there’s WAY too much downtime to even remotely try to do schoolwork.

@Rogers I worked as a printer technician for HP for years. Based in B.C. Canada. If any customers asked, we had to give a very specific address in Seattle if a customer didnt believe we were American.(we weren't) This is all a PR stunt to get you to trust in an "All Canadian company".

@rogers for a telecommunications company with a awful monopoly on how canadians get connected for an exorbitant amount, you think your wifi would reach my back yard 😔

@RogersHelps ..not sure what else you need to know: Kleinburg, Ont...no service....you tell me!

@JamesDo94207073 @RogersHelps Same for us - all phones on our account down for over 4hrs now. Been on hold for over 1 hr as well. Completely cut off from staff, family and friends. Waiting for medical news and this happens. Unbelievable bad - especially for Canada Day #fail