Rogers outages and service status in Baden, Ontario

Problems in the last 24 hours in Baden, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Baden, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Baden, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, and Waterloo.

City	Problem Type	Report Time
Kitchener	Internet	11 hours ago
Kitchener	TV	3 days ago
Waterloo	Internet	5 days ago
Waterloo	Phone	6 days ago
Kitchener	E-mail	13 days ago
Kitchener	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Baden, Ontario

Latest outage, problems and issue reports in Baden and nearby locations:

• 
  Brenda Atchison 🇨🇦 (@1_bande) reported 4 minutes ago from Kitchener, Ontario

  @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

• 
  Chad R. Smith (@TheGospelOfChad) reported 8 minutes ago from Kitchener, Ontario

  @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

• 
  David J Loredan, UE (@DavidJLoredan) reported 9 minutes ago from Kitchener, Ontario

  @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

• 
  Sally Sarachman (@SallySarachman) reported 14 minutes ago from Kitchener, Ontario

  @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

• 
  Paul Ingram (@Checkguy2000) reported 17 minutes ago from Kitchener, Ontario

  @Rogers no tv for last half hour! Is ignite down? All channels

• 
  Jimmy Moss (@🏡) (@TheSmileCEO) reported 17 minutes ago from Waterloo, Ontario

  @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

• 
  Will D (@wdelves) reported 23 minutes ago from Wilmot Centre, Ontario

  @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

• 
  Hardik Jasani (@jasanihardik2) reported 25 minutes ago from Kitchener, Ontario

  @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

• 
  engagy more better (@jiminthecage) reported 26 minutes ago from Wilmot Centre, Ontario

  @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

• 
  TheHowitzer (@TheHowitzer9000) reported 26 minutes ago from Waterloo, Ontario

  @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

• 
  Aiden Purcell (@AidenPurcell) reported 29 minutes ago from Waterloo, Ontario

  When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

• 
  TheHowitzer (@TheHowitzer9000) reported 31 minutes ago from Waterloo, Ontario

  A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

• 
  Ishan Abeywardena (@ishansa) reported 39 minutes ago from Kitchener, Ontario

  @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

• 
  Gavy (@GurpartapSS) reported 41 minutes ago from Kitchener, Ontario

  @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

• 
  Loren Padelford (@LorenPadelford) reported 41 minutes ago from Kitchener, Ontario

  Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

• 
  Craig Campbell (@craiger_c) reported 42 minutes ago from Waterloo, Ontario

  @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

• 
  Claire Donnison (@PlanetC63) reported 52 minutes ago from Kitchener, Ontario

  WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

• 
  Karyn Hynes (@karynhynes) reported 54 minutes ago from Waterloo, Ontario

  I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

• 
  M. Pocaterra (@MPocaterra1) reported 54 minutes ago from Waterloo, Ontario

  @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

• 
  KaylaChristina (@kaylacforget_) reported 57 minutes ago from Kitchener, Ontario

  For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rina Alexis ♏♋♏ (@Rinah75) reported 10 minutes ago

  @ImpatienTourist @Rogers Didn't get me anywhere and i spend hours and hours on hold with them. @Rogers has THE WORST CUSTOMER SERVICE IN CANADA. I'll be switching carriers in December when my contract ends!

• 
  JayGen 𝕏 er🇨🇦 (@JayGenXer) reported 11 minutes ago

  WOW @Rogers 1.5 hours on HOLD and I haven't EVEN SPOKEN TO A PERSON! PATHETIC SERVICE !!!

• 
  Ria Riaz (@RoastedKeyboard) reported 16 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  etaimz 🇨🇦 (@etaimz) reported 17 minutes ago

  @Rogers just severely nerfed its rewards program. If you were a loyal customer and accumulated $1,500 in rewards, they are now worth $1,000. This must be some kind of a record. Is @Rogers going to make it right with its most loyal customers?

• 
  KIRO Service Consultation (@ampharan) reported 22 minutes ago

  @Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service

• 
  GoJays (@GoJays) reported 22 minutes ago

  @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??

• 
  Dixit Arora (@dixitarora01) reported 24 minutes ago

  @RogersHelps hey rogers, Why is my wifi not working and I am on a hold for last 2 hours with you guys???????????😡😡😡😡

• 
  Tony (@Tony45190554669) reported 28 minutes ago

  Anyone else wasted more than 4 hours on hold with @Rogers and their pathetic new AI garbage? Something is wrong here.

• 
  Annie ~ Freedom Enthusiast 🌿 (@westcoastgirl1) reported 29 minutes ago

  Rogers just called me, I asked them why? They hung up instead ... great customer service you got going on @Rogers -- if you were wanting me to switch this is not the way

• 
  kakes (@kerrykakes) reported 29 minutes ago

  @Loveataurus @Rogers Drives me nuts. If I block a number why would they let it still leave a vm? Like make it make sense. So aggravating. Im thinking of changing carriers. I have 3 phones with "unlimited" data. The highest internet which seriously sucks *** goes out more than its on 1/2