Rogers Outage in Kilworth, Ontario

Thanks to @LondonHydro for working to get our power back! Can't say the same for internet providers who are now claiming there's no issue. Looking at you @Rogers and @RogersHelps

@RogersHelps @Bell @CityofLdnOnt keep telling me it’s the others issue. Can you please sort this out amongst yourselves it’s getting ridiculous.

@RogersHelps my internet is down and I’ve just been told Wednesday is the first day someone can come and look at it!

When you wake up, sit down for coffee and see that your phone service has one bar. One. In 2022 after a snowstorm. Why @Rogers?

@Rogers how many lies.. such a disgrace of a service you provide

@RogersHelps I'm experiencing a cable outage in London Ontario, everything else is fine though

@rhorner82 @Rogers Likely related to the traffic accident that caused power outage yesterday in the Pond Mills Area, but Rogers seems reluctant to admit it

@RogersHelps @homie__h This is definitely on your end Rogers, because I also live in London and am experiencing the same issues. If you can’t fix this, I will have to explore other options, and if I leave, I would take my tv and internet dollars with me too

Third @Rogers outage during work & school hours in 8 weeks. Countless troubles with work and kids’ online post-secondary schooling. Minor in the big picture, a real pain in the butt in the moment.

@stujo29 @Rogers Had the same problem, they just sent me a new modem…

@RogersHelps Any reason why sound not working on cable TV? N5Z 4W5

About the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!

Another Friday, another #Rogers internet outage. It's amazing - I actually made it a whole 2-weeks without having to call @RogersHelps for assistance. I was assured that "work in my area" had addressed the issue - Guess not. It's fine, I'll tell my employer to wait . . . Again.

@rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!

Are you ******* kidding me @RogersHelps ?? Internet down during the playoffs. You guys SUCK!!!

@RogersHelps I also live in Strathroy and have no internet access. Any time estimate on when service may be restored?

@RogersHelps I’m having no ignite internet, TV or home phone in Strathroy. Can you confirm if there is a #rogers #outage in the area? Is Rogers #down?

@RogersHelps cancelled my SMH on March 5; nearly 2 months later, there’s still an open case to close my service. How does it take 2 months to cancel a service?! Zero accountability from any Rogers agent throughout the process. Cancelling all services with Rogers.

@RogersHelps Unless you do something about your truly shittastic rural internet, **** off. I'm trapped into using you because Bell doesn't serve me at all. I pay $500/month for your ******* crappy service and all you ever say is "sorry". **** off. I lost a day's work thanks to you.

@RogersHelps when is service expected to be back up?

Any chance @Rogers internet will ever be connected in Barrhaven again? I spoke to several people yesterday in my community and we don’t get it. Power is back. No trees down and @Bell is working fine. Tonight will be night 6 for us. Some feedback from @RogersHelps please. ETA?

@RogersHelps complete blackout since last Saturday! The lack of communication seems to be par for the course considering the astronomical prices we pay. The least @RogersHelps could do is update the affected customers with a real response and notfrom a Bot.

It’s not @hydroottawa’s fault because they’re working around the clock. @RogersHelps though has no excuse why their mobile service is choppy / doesn’t work because Bell works. Overall #Ottawa need to take a better look at our bad infrastructure and find solutions! #ONStorm #Ward9

@Rogers why dont you fix my ****** cable outside that I pay $100s every month for. **** your ****** service

@timandfriends @Rogers Who gives a ****. Why am I being shown this ad. I couldn't care less about sports

Poor communication from @RogersHelps to residents of Ottawa is a result of being part of a protected oligopoly. Their merger with Shaw should not be supported @anitavandenbeld

Tired of using @RogersHelps as my service provider. Need to change my line to Bell/Telus ASAP

@RogersHelps I find it hard to believe you don’t have a game plan or which areas will be fixed when. This is very unprofessional of rogers and I hope many people quit your horrible service.

@RogersHelps This is getting ridiculous. You better pay for all the data everyone has been using. I understand it was a power outage but we pay big money for your crappy service. Everyone has ask you guys when it will be fixed and a game plan. You guys keep saying thank you for your patience.

@RogersHelps Thanks @rogershelps. Will we be compensated for the time spent without service?