Rogers outages and service status in Kirkland, Quebec

Problems in the last 24 hours in Kirkland, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kirkland, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Kirkland, Quebec

Latest outage, problems and issue reports in Kirkland and nearby locations:

• 
  Dave Coleman (@wrenchsays) reported 45 minutes ago from Dorval, Quebec

  Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.

• 
  phyl47 (@phyl47) reported 59 minutes ago from Dollard-Des Ormeaux, Quebec

  @RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pcofwork (@pcofwork) reported 6 minutes ago

  @Rogers WiFi keeps going down. ZERO customer service. Fired Canadian workers so we could wait 3 hrs to talk to someone you can't understand. Even your AI Anna is slow. Third world internet, out of this world costs. Canadians deserve better.

• 
  🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported 7 minutes ago

  @RogersHelps I have 2 serious charges on my bill I need to talk to a person about. Also tech outages in my area since Tuesday! Please call me directly as I refuse to attempt to call again. This is beyond unacceptable service levels.

• 
  Heather Foster (@eventidefarms) reported 7 minutes ago

  @JustMeJamie64 @Rogers Funny, I asked that question 8 weeks ago and got roasted for it. We have a job shortage in Canada, but Rogers has customer service all over the world and not here. Hmmmm.

• 
  Wake Turbulence (@Airwave_1_) reported 8 minutes ago

  @ChelseaBeach @JustMeJamie64 @Rogers Acquiring Shaw put Rogers $26B in debt. To cut costs, they quietly scrapped their "100% Canadian" PR pledge, cut domestic support contracts, and pushed call center roles right back overseas to offshore vendors. PR promises don't survive a $26B debt load.

• 
  Wake Turbulence (@Airwave_1_) reported 15 minutes ago

  @JustMeJamie64 @Rogers They did, they used to be 100% Canadian support and marketed it that way. They just started offloading them in the last couple years. Sorry to say you missed the boat. It’s headed the other way now.

• 
  Dave Pasin (@dave_pasin) reported 15 minutes ago

  @rodmickleburgh They’ll shove the Leafs down everybody’s throat whilst every other team gets the also-rans. Oh, & of course, you gotta pay a lot more to watch. Just when you think @Rogers can’t get worse they find ways to piss even more people off with each greedy TO centric decision

• 
  krukru137 (@krukru_137) reported 18 minutes ago

  @RogersHelps I have been trying for 3 days to reach customer support. The recording on every occasion indicated that Rogers is very busy and to try calling back again. This is not customer supports. It is impossible to speak to a live agent. Please help!!

• 
  ColtraneBlues (@ColtraneB37457) reported 18 minutes ago

  @JustMeJamie64 @Rogers Because it’s cheaper! Would you notice the difference if it was out of Brampton? Did they provide good service? Were they professional? Do you think being in Canada woulda have been a quicker call? Will you pay higher prices if you knew the company only employed within Canada?

• 
  CptNash (@CptNash2) reported 20 minutes ago

  @JustMeJamie64 @Rogers Because since 2008,many companies were offered outsourcing financial incentives and generous tax breaks. I personally was on a team that closed a contact centre in Canada to relocate to the Philippines. I can tell you that it has nothing to do with superior customer experiences.

• 
  Rob Rock (@TheRobertRock) reported 20 minutes ago

  @JustMeJamie64 @Rogers Because we want cheap prices And because of stupid economic practices we've raised the minimum wage too high to sustain entry level positions like call centers. If we want Canadian call center agents we need to pay call center wages not inflated minimums that destroy the economy