Rogers Outage in Maugerville, New Brunswick/Nouveau-Brunswick

@RogersHelps I just DM’d you. Just need some information. Help me help you.

Is anyone else having issues with cell service with @RogersHelps today. Data works but cal make a phone call

@gmbutts @Rogers Too bad, Gerald. Maybe it's the difference due to living in a smaller community in the Maritimes, but I find that the Rogers support here is really good, though coverage is not as good as it should be.

@Rogers is continually dropping internet. Tech knows this issue and refuses to send a tech out. How is this acceptable when thousands are still working from home? We need reliable and affordable internet.

@RogersHelps Service still unstable. Do you have a timeline when this issue will be fixed...now 3 days.

@RogersHelps any word on an internet outage in Fredericton, NB?

Any Rogers Ignite TV users in the Fredericton area having issues with channels loading slowly and freezing? We have since last night and multiple restarts haven’t solved the issue. Internet and home phone work fine. @RogersHelps

If anyone is ever thinking about getting a phone with @Rogers DONT DO IT I’ve never had such poor customer service my whole life. Period.

If you’re into disappointment, or wasting your money, sign up for a cell phone with @rogers and business internet with @Bell_Aliant. No signal anywhere outside of any community ever and 18mps upload speeds. 🤘🏼

@Rogers @Chinatown_SC Rogers is a crooked service provider. They charged me extra and didn’t correct their mistakes after 10 days of raising issue and talking to more than 4 employees and managers.

@RogersHelps any eta on when service will be restored in downtown Toronto? I’ve been without service since before noon today

I have been an @rogers customer for 10+ years and they have the nerve to charge me $59 PER PIECE to install my home monitoring PLUS 200$ per additional piece to suit my new home WOW way to take advantage of a survivor of #domesticviolence

Things must be slow @Rogers. Are profits down? They have called me every day this week thus far trying to lure us back for TV, Internet, Cell. Stop calling me @RogersHelps, I’ll call you if I need you….

@RogersHelps Why isn't the page updated? Never says anything about current outages, internet in Cambridge(Galt) has been out for almost 4 hours.

I don't usually do this, but I've never had a more frustrating customer service experience than I've had with @Rogers over the past week. They couldn't switch my cable + internet services - which required no new equipment - in ONE week...

@rogers has no problem filling the rogers centre but stores won't accept cash for "covid" and safety reasons #povertyshame

con'd... Official! @Rogers @RogersHelps has nickled and dimed a 24 yr client to move to @Bell. Refusing to credit me for every day we had outages! 3 months of daily connection issues is worth a credit of only $234, b/c their system does not sense all outages. Run fast, run far

@FidoSolutions Spoke to Fido on my phone. Very helpful in finding and providing me a solution. @RogersHelps wasn't helpful at all... I can't believe they as the parent Corporation couldn't or wouldn't help me. Customer retention was useless too. @CRTCeng

@RogersHelps spoke to technical department and they don't know if work is being done in our area. I saw 2 rogers trucks down the street and was told by another technical support person there was maintenance being done in the area. They no notice or door hanger as they said. 🤦