Rogers Outage in Mount Pearl, Newfoundland and Labrador

@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?

@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?

@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?

Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?

Anyone else having problems with @Rogers internet dropping today? Making working from home hard.

@RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.

@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?

Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!

@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.

Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

@RogersHelps no service at all last 30 mins

@RogersHelps what’s up with service in airport heights

@helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.

@RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing

@RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2

Hey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...

@RogersHelps I’ve tried contacting you about WiFi service several times. Ran all your tests, got a new modem, the works—your internet is still not working. I truly think if I don’t cancel my service, I’ll have only myself to blame. Have a good life though.

@RogersHelps Whats the update on the total service outage in Gander Newfoundland since 9pm last night?

@RogersHelps Could it possible Rogers can make third party VOIP numbers display on its call display service in the future? I like using VOIP services when I’m calling from long distance

@RogersHelps Is it possible to show caller ID with a VOIP service number on your home phone service? My parents have caller ID displayed when watching TV, but the VOIP number doesn’t display who the number belongs to. The VOIP service is @Fongo_Mobile based in Waterloo ON

@RogersHelps Is it possible to show caller ID with a VOIP service number on your home phone service? My parents have caller ID displayed when watching TV, but the VOIP number doesn’t display who the number belongs to? The VOIP service is @Fongo_Mobile based in Waterloo ON

@RogersHelps I’ve done this, I’ve dealt with the live chat to try and resolve the issue. I have an nhl live account that was setup through the app that I purchased the subscription to. Every time I log in to a different device, it asks me what subscription I want to purchase.

@RogersHelps I subscribed to nhl live through the Apple iPhone app. I created an nhl live account to link it to my ps4 app, laptop, and iPad. None of these devices will work. When I log in, it will only ask me what subscription I want to purchase. Please help!

@RogersHelps is there an outage in Gander, NL or should I just restart my modem?

@gingerhat @RogersHelps seems these current 4K PVRs are kind of crap, I have about six of them I've gotten as ewaste as people just toss them

@LoudlySilent24 @Rogers I'm in Ottawa amd just got off the phone and same issues here. New vyild with free unreliable service

@LoudlySilent24 @Rogers Where do you live I have the same issue