Rogers Outage Report in Mount Pearl, Newfoundland and Labrador
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Pearl, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Mount Pearl, Newfoundland and Labrador
The most recent Rogers outage reports came from the following cities: St. John's and Paradise.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's |
Internet | |
| St. John's |
TV | |
| St. John's |
Internet | |
| St. John's |
Internet | |
| St. John's |
Internet | |
| St. John's |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Mount Pearl, Newfoundland and Labrador
Latest outage, problems and issue reports in Mount Pearl and nearby locations:
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Sarah
(@sarahwarrengill) reported
from
Torbay, Newfoundland and Labrador
@RogersHelps another internet outage. Seems there’s one every week. #rogersoutage
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GJJ Jr
(@jjohnson539jr) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps no service at all last 30 mins
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Adam Walsh
(@adamfwalsh) reported
from
St. John's, Newfoundland and Labrador
@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.
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Allan Bradbury
(@AllanBradbury) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?
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Guppy's Gift Ideas
(@guppysgiftideas) reported
from
St. John's, Newfoundland and Labrador
Anyone else having problems with @Rogers internet dropping today? Making working from home hard.
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Alex Collins
(@AlexNCollins) reported
from
Portugal Cove-St. Phillip’s, Newfoundland and Labrador
@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?
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Jason Fason Bo Bason
(@NosajEwad) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)
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Bob Greene
(@realbobert) reported
from
Paradise, Newfoundland and Labrador
Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps
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Carla Crotty
(@CarlaCrotty) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?
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Andrea
(@Andrea_EE2) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?
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Tammy Davis
(@TammyDavis709) reported
from
St. John's, Newfoundland and Labrador
Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Since the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.
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Christine Connolly 🇨🇦
(@Christine_V_C) reported
from
Torbay, Newfoundland and Labrador
Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!
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Paul Durdle
(@PaulDurdle) reported
from
Paradise, Newfoundland and Labrador
Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.
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John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices
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Chris O'Neill-Yates
(@oneillyatescbc) reported
from
St. John's, Newfoundland and Labrador
Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.
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Channel83
(@Channel83News) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps the line has come off the pole for my rogers service and is currently about one foot off the ground and flailing in the wind.
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John Ryan
(@JohnCRyan1979) reported
from
St. John's, Newfoundland and Labrador
When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tara White
(@TaraisforT) reported
@RogersHelps my account is frozen and I haven’t have any services since Saturday. Need the back office team to flip the switch to re-activate my services and can’t get anyone else to help. Why is this overly difficulty!!
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thatsright
(@thatsright567) reported
@RogersHelps My home wifi is now fine since the support person added that IP ADDRESS as a valid Alberta IP I guess. But when on cell data, it is blacking me out. Sounds like Rogers uses IP address to determine my location. That method is obviously not working.
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krusty krabb
(@krusty_krabbs) reported
@RogersHelps Absolutely Garbage service . Internet outrage and stupid tech support this is a third world provider. Garbage!!!! I’m cancelling all services in the am
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T.Biddy
(@BiddyInTO) reported
@RogersHelps Would love to someone to contact me please. I mean I'm trying. My internet has been down since 7:35 am and I work from home and used 12.35GB if my phone data just to hotspot so I can support a team of 500 employees. Why can't you notify me that it will down all day?
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thatsright
(@thatsright567) reported
@RogersHelps I live in Calgary with Sportnet Now Standard package. Yet am blacked out from Flames and Oilers games. Last night waited 2 hours to get support on the online chat.
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Joseph P
(@BreakingJo) reported
@RogersHelps @RogersMediaPR 🎶oops! #Rogers did it again🎶 Seriously this is bs. Where's our refund? How many nights without internet, cable, phone? And at such reasonable rates. Cant work, kids cant do their homework. Just another night with this fantastic, part-time service 🤮
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Roger Roger
(@canjetsfan) reported
@RogersHelps can you please get my Sportsnet Now Premium that I paid for over a week ago to work?? There’s no clear SN phone number to call for help. Live Chat just makes you wait forever over an hour) until you give up. The people emailing me simply disappeared.
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thatsright
(@thatsright567) reported
@RogersHelps It's happening now when I'm not on my home wifi. Please fix.
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Dana Ciani
(@dciani) reported
@Rogers when can we expect to have TV and internet service back in #bradford #rogersoutage it has been down since 4:30pm today!!
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little_one
(@little_one) reported
@RogersHelps are there any reports of internet outages north of Toronto, Thornhill area? We rebooted everything an hour ago and wifi is still down 😔