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Rogers outages and service status in Mount Pearl, Newfoundland and Labrador

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Mount Pearl, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mount Pearl, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 3: Problems at Rogers

Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mount Pearl, Newfoundland and Labrador

The most recent Rogers outage reports came from the following cities: St. John's, and Mount Pearl.

CityProblem TypeReport Time
St. John's Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Mount Pearl, Newfoundland and Labrador

Latest outage, problems and issue reports in Mount Pearl and nearby locations:

  • AlexNCollins
    Alex Collins (@AlexNCollins) reported from Portugal Cove-St. Phillip’s, Newfoundland and Labrador

    @RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?

  • CJclass09
    CJ (@CJclass09) reported from St. John's, Newfoundland and Labrador

    @RogersHelps I’ve tried contacting you about WiFi service several times. Ran all your tests, got a new modem, the works—your internet is still not working. I truly think if I don’t cancel my service, I’ll have only myself to blame. Have a good life though.

  • realbobert
    Bob Greene (@realbobert) reported from Paradise, Newfoundland and Labrador

    Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

  • JohnCRyan1979
    John Ryan (@JohnCRyan1979) reported from St. John's, Newfoundland and Labrador

    When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

  • guppysgiftideas
    Guppy's Gift Ideas (@guppysgiftideas) reported from St. John's, Newfoundland and Labrador

    Anyone else having problems with @Rogers internet dropping today? Making working from home hard.

  • VintageJohnny79
    John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices

  • jjohnson539jr
    GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps no service at all last 30 mins

  • Andrea_EE2
    Andrea (@Andrea_EE2) reported from St. John's, Newfoundland and Labrador

    @RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?

  • LynnMoriarity
    Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?

  • PaulDurdle
    Paul Durdle (@PaulDurdle) reported from Paradise, Newfoundland and Labrador

    Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.

  • LynnMoriarity
    Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    @Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?

  • Christine_V_C
    Christine Connolly 🇨🇦 (@Christine_V_C) reported from Torbay, Newfoundland and Labrador

    Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!

  • nicolek1989
    Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Since the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.

  • mattmccoag
    Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing

  • sarahwarrengill
    Sarah (@sarahwarrengill) reported from Torbay, Newfoundland and Labrador

    @RogersHelps another internet outage. Seems there’s one every week. #rogersoutage

  • NosajEwad
    Jason Fason Bo Bason (@NosajEwad) reported from Conception Bay South, Newfoundland and Labrador

    @RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)

  • oneillyatescbc
    Chris O'Neill-Yates (@oneillyatescbc) reported from St. John's, Newfoundland and Labrador

    Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

  • CarlaCrotty
    Carla Crotty (@CarlaCrotty) reported from Conception Bay South, Newfoundland and Labrador

    @RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.

  • mattmccoag
    Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.

  • TammyDavis709
    Tammy Davis (@TammyDavis709) reported from St. John's, Newfoundland and Labrador

    Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Topboymurda
    Murdaaa🥶 (@Topboymurda) reported

    @RogersHelps Internet is out , neighbours are doing house work, the workers started digging and then internet out, the line has been cut ..need service tech Asap

  • CarolTidd
    Carol Tidd (@CarolTidd) reported

    @RogersHelps The chat help was no help at all, and I have to try again if I want a credit, another 2 hours wasted and wages lost

  • NitoriSmallArms
    Kawashiro Small Arms (@NitoriSmallArms) reported

    @MactelecomN @Rogers The fastest way to get it fixed is to cut out the entire above ground segment and sell the copper in it.

  • pfsalmon
    Paul Salmon (@pfsalmon) reported

    @Rogers What a complete failure your customer service is! I called about my business mobile plans. Got transferred to another line, waited then went through verification and then was put on hold for 40 minutes to get different person. This is 100% unacceptable!

  • Moon_River05
    Lynn Without an E (@Moon_River05) reported

    @Rogers @RogersHelps I have called companies that have 10 fold the customer base you have and never have I heard "we have too many calls, call back another time". There is no another time. You've made my decision that much more clear

  • generalthemoon
    🇨🇦Shapeshifter 🇨🇦🇮🇳 (@generalthemoon) reported

    @RogersHelps @Bratt_world Your company needs to be broken up forcefully

  • b1g_t1ny
    🇨🇦B1g T1ny Bubbl3s🇨🇦 (@b1g_t1ny) reported

    @Hky_Illuminati_ Get ****** @Rogers . Do the right thing. **** monopolies

  • Mike_Giesecke
    Michael Giesecke 🇨🇦 (@Mike_Giesecke) reported

    @RogersHelps Under Cellular Network there is nothing to choose from or select. I have an android and mine says Rogers 5G Roaming

  • ToddBealor
    Todd Bealor (@ToddBealor) reported

    @RogersHelps call center support is utterly useless! Called to try and resolve an ethernet issue with my XFiniti router and somehow got some that could barely speak or understand English, let alone provide any technical support. No supervisor available.

  • tammie__cross
    Tammie (@tammie__cross) reported

    @Rogers Great to see Rogers cheering on Team Canada. 🇨🇦 It would also be great if loyal customers trying to cancel a line didn’t have to sit on hold for over an hour. Customer service should be as strong as our team. @RogersHelps