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Rogers Outage Report in Mount Pearl, Newfoundland and Labrador

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mount Pearl, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Rogers

Rogers is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Mount Pearl, Newfoundland and Labrador

The most recent Rogers outage reports came from the following cities: St. John's.

CityProblem TypeReport Time
St. John's Internet 28 days ago
St. John's TV 1 month ago
St. John's Internet 2 months ago
St. John's Internet 2 months ago
St. John's Internet 2 months ago
St. John's Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Mount Pearl, Newfoundland and Labrador

Latest outage, problems and issue reports in Mount Pearl and nearby locations:

  • AlexNCollins
    Alex Collins (@AlexNCollins) reported from Portugal Cove-St. Phillip’s, Newfoundland and Labrador

    @RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?

  • realbobert
    Bob Greene (@realbobert) reported from Paradise, Newfoundland and Labrador

    Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

  • oneillyatescbc
    Chris O'Neill-Yates (@oneillyatescbc) reported from St. John's, Newfoundland and Labrador

    Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

  • Andrea_EE2
    Andrea (@Andrea_EE2) reported from St. John's, Newfoundland and Labrador

    @RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?

  • guppysgiftideas
    Guppy's Gift Ideas (@guppysgiftideas) reported from St. John's, Newfoundland and Labrador

    Anyone else having problems with @Rogers internet dropping today? Making working from home hard.

  • mattmccoag
    Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing

  • Christine_V_C
    Christine Connolly 🇨🇦 (@Christine_V_C) reported from Torbay, Newfoundland and Labrador

    Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!

  • LynnMoriarity
    Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    @Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?

  • CarlaCrotty
    Carla Crotty (@CarlaCrotty) reported from Conception Bay South, Newfoundland and Labrador

    @RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.

  • TammyDavis709
    Tammy Davis (@TammyDavis709) reported from St. John's, Newfoundland and Labrador

    Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage

  • VintageJohnny79
    John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices

  • mattmccoag
    Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.

  • PaulDurdle
    Paul Durdle (@PaulDurdle) reported from Paradise, Newfoundland and Labrador

    Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.

  • JohnCRyan1979
    John Ryan (@JohnCRyan1979) reported from St. John's, Newfoundland and Labrador

    When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

  • NosajEwad
    Jason Fason Bo Bason (@NosajEwad) reported from Conception Bay South, Newfoundland and Labrador

    @RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)

  • LynnMoriarity
    Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?

  • adamfwalsh
    Adam Walsh (@adamfwalsh) reported from St. John's, Newfoundland and Labrador

    @Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.

  • jjohnson539jr
    GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps what’s up with service in airport heights

  • AllanBradbury
    Allan Bradbury (@AllanBradbury) reported from St. John's, Newfoundland and Labrador

    @RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?

  • jjohnson539jr
    GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps no service at all last 30 mins

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Drew20202020
    Andrew S (@Drew20202020) reported

    @tim_micallef @KobeTml23 I would love to but my @Rogers is still down :-(

  • Troph_
    Troph (@Troph_) reported

    @RogersHelps There are a lot of interruptions with my internet as well, I'm having trouble playing games with my friends, texting loading everything has been weird after the recent issue. I wanted to know if I was not the only one because I'm a bit worried with how the internet is acting.

  • AbrahamEdeki
    Edeki, Abraham (@AbrahamEdeki) reported

    @RogersHelps Account number 923221188 my network is still very bad. Going on and off pls help

  • Vijoelante
    Youssef (@Vijoelante) reported

    @RogersHelps @cestlavee_tv Ugh just stop, it clearly isn't back for many, and where it's "back" it's loaded with issues. Get it properly fixed first before these ridiculous statements.

  • DiveshMirani
    Divesh Mirani (@DiveshMirani) reported

    @RogersHelps @LadyDangerDani Just restoring cellular network doesn't constitute the majority. The lack of transparency is appalling

  • MarsterPowell
    Ston3_Goliath (@MarsterPowell) reported

    @Payneleonhart @RogersHelps Yeah I can’t use any streaming services on my PS4 or go online on any game and my Wi-Fi works but it’s really slow and it takes forever to load any page or any app on my phone that requires Internet👍🏻

  • callmeCyd
    Social distancing since before it was cool (@callmeCyd) reported

    @RogersHelps We still don’t have service in Stouffville, internet and tv. When will we have service back? This is unacceptable!

  • VERIFIEDSUB
    FringeMinority (@VERIFIEDSUB) reported

    @Rogers @AhmedIrtesam Stop saying service is restored. We may have internet access but its still broken. playstation is connecting to servers its never connected to before with 250ms ping . LAN keeps crashing. Netflix is loading videos at 240p.

  • AbrahamEdeki
    Edeki, Abraham (@AbrahamEdeki) reported

    @RogersHelps Account number 923221188 my network is still very bad. It is going on and off. Please help out the service is epileptic. Pls find out what Bell is doing right!

  • MadFan68
    Alan Stewart (@MadFan68) reported

    @Troph_ @RogersHelps Same here all day on n off, pausing and jumping, freezing and no sound, scattered broken internet. Horrid. This is NOT resolved.