Rogers outages and service status in Mount Pearl, Newfoundland and Labrador
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Mount Pearl, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (50%)
- Internet (50%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mount Pearl, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Rogers
Rogers is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mount Pearl, Newfoundland and Labrador
The most recent Rogers outage reports came from the following cities: St. John's.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's
|
Internet | 17 days ago |
|
St. John's
|
18 days ago | |
|
St. John's
|
TV | 1 month ago |
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St. John's
|
Internet | 1 month ago |
Community Discussion
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Rogers Issues Reports Near Mount Pearl, Newfoundland and Labrador
Latest outage, problems and issue reports in Mount Pearl and nearby locations:
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John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and LabradorIs anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices
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Tammy Davis (@TammyDavis709) reported from St. John's, Newfoundland and LabradorAny other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage
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Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and LabradorWhy do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?
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Allan Bradbury (@AllanBradbury) reported from St. John's, Newfoundland and Labrador@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?
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Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador@RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing
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Christine Connolly 🇨🇦 (@Christine_V_C) reported from Torbay, Newfoundland and LabradorDear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!
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John Ryan (@JohnCRyan1979) reported from St. John's, Newfoundland and LabradorWhen @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis
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Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?
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GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador@RogersHelps no service at all last 30 mins
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Sarah (@sarahwarrengill) reported from Torbay, Newfoundland and Labrador@RogersHelps another internet outage. Seems there’s one every week. #rogersoutage
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Duke (@DukeTobin) reported from Topsail, Newfoundland and Labrador@RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2
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Alex Collins (@AlexNCollins) reported from Portugal Cove-St. Phillip’s, Newfoundland and Labrador@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?
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Bob Greene (@realbobert) reported from Paradise, Newfoundland and LabradorHad @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps
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Amanda-Anne (@amandachipman95) reported from St. John's, Newfoundland and LabradorHey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...
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Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and LabradorSince the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.
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Jason Fason Bo Bason (@NosajEwad) reported from Conception Bay South, Newfoundland and Labrador@RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)
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Adam Walsh (@adamfwalsh) reported from St. John's, Newfoundland and Labrador@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.
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Andrea (@Andrea_EE2) reported from St. John's, Newfoundland and Labrador@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?
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Paul Durdle (@PaulDurdle) reported from Paradise, Newfoundland and LabradorBonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.
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GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador@RogersHelps what’s up with service in airport heights
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Don Merrifield Jr. 🇨🇦🇺🇦 (@donmerrifieldjr) reported@JustMeJamie64 @Rogers Rogers customer service is one of the worst.
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carbsarelife (@sumptuoussamosa) reported@RogersHelps Hey Eric, Last night after 8pm, I was unable to get through to technical support using that phone number. The AI agent wouldn't give me an option to "press 3 for technical support." Quite frustrating.
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BB (@bbbrazil__) reported@JustMeJamie64 @Syed57961202 @Rogers The data is still in Canada and all the big banks and most if not all big Canadian companies require Canadian data and cloud service locations. But it’s the internet and can be accessed from elsewhere.
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Angie (@AngieM16) reported@JustMeJamie64 @Rogers Telus union isn't even allowed to say out loud the number of employees they still have in Canada, it's lower each contract negotiation even though number of errors by offshore reps is significantly higher
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Thoms Foolery (@ThomsFoolery) reported@JustMeJamie64 @Rogers Rogers outsources their help desk to someone else. It is not a Rogers employee you are talking to, but a call centre.
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Chevy Guy (@chevy__guy) reported@Rogers i’ve been trying your customer service line for three days. Only to be told that you were too busy to answer my call to try again later.
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Presidente (@ButteryBudz) reported@Rogers your customer service representatives are absolute ****** morons. Been trying to add channels to my cable pack for 3 ******* hours now. Please employee ANYONE who speaks English.
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Kartz (@Lord_Kartz) reported@JustMeJamie64 @Rogers When I have called in the past, support would say, “This is <name> from Rogers in <Canadian city>.” In some cases, it was true. Anyway, for Robbers to employ CS staff in Canada, they’d have to pay well which they (and others) don’t like to. Hence the outsourcing. Cheap labour.
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Calvin Ing (@cal920c) reported@JustMeJamie64 @Rogers When I called bell, unless it was an after hours call. It was usually from a Canadian call center. Same with Air Canada. When I called at 2:00 am though, I did get an Indian call center, but thankfully my problem got solved.
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Julie Forrest (@jforrest) reportedI’m sorry, Marina. Welcome to Canada. @RogersHelps is the worst (except maybe next to @AirCanada)