Rogers Outage Report in Mount Pearl, Newfoundland and Labrador
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Pearl, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Rogers
Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (11%)
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Wi-fi (11%)
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Total Blackout (9%)
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Phone (8%)
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E-mail (3%)
Live Outage Map Near Mount Pearl, Newfoundland and Labrador
The most recent Rogers outage reports came from the following cities: Paradise, St. John's and Conception Bay South.
| City | Problem Type | Report Time |
|---|---|---|
 Paradise |
TV | |
| St. John's |
Internet | |
| St. John's |
Internet | |
| St. John's |
Phone | |
| Conception Bay South |
Internet | |
| St. John's |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Mount Pearl, Newfoundland and Labrador
Latest outage, problems and issue reports in Mount Pearl and nearby locations:
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Sarah
(@sarahwarrengill) reported
from
Torbay, Newfoundland and Labrador
@RogersHelps another internet outage. Seems there’s one every week. #rogersoutage
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Channel83
(@Channel83News) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps the line has come off the pole for my rogers service and is currently about one foot off the ground and flailing in the wind.
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Since the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.
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Paul Durdle
(@PaulDurdle) reported
from
Paradise, Newfoundland and Labrador
Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.
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John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices
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Tammy Davis
(@TammyDavis709) reported
from
St. John's, Newfoundland and Labrador
Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage
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Jason Fason Bo Bason
(@NosajEwad) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)
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Alex Collins
(@AlexNCollins) reported
from
Portugal Cove-St. Phillip’s, Newfoundland and Labrador
@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?
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Allan Bradbury
(@AllanBradbury) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?
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Guppy's Gift Ideas
(@guppysgiftideas) reported
from
St. John's, Newfoundland and Labrador
Anyone else having problems with @Rogers internet dropping today? Making working from home hard.
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Carla Crotty
(@CarlaCrotty) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.
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Andrea
(@Andrea_EE2) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?
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Christine Connolly 🇨🇦
(@Christine_V_C) reported
from
Torbay, Newfoundland and Labrador
Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!
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Adam Walsh
(@adamfwalsh) reported
from
St. John's, Newfoundland and Labrador
@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.
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Chris O'Neill-Yates
(@oneillyatescbc) reported
from
St. John's, Newfoundland and Labrador
Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.
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John Ryan
(@JohnCRyan1979) reported
from
St. John's, Newfoundland and Labrador
When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis
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Bob Greene
(@realbobert) reported
from
Paradise, Newfoundland and Labrador
Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps
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GJJ Jr
(@jjohnson539jr) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps no service at all last 30 mins
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@opinionated_fin) reported
@rasendunanavati @Fidomobile @Rogers Exactly the same issue..have a similar phone and been billed 84 bucks on this with no reversal by Fido. Phone interaction- I2429037112
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ELONIASUCKS
(@SBragdon78) reported
@RogersHelps My wife is on the phone with @Bell right now. We are probably going with them. I do not want to switch but this experience is unacceptable. I’ve been with Rogers for years but this is the worst experience I’ve ever had dealing with any company
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ELONIASUCKS
(@SBragdon78) reported
@Rogers your customer service is really bad. I’m about ready to cancel everything and go to @Bell Seriously this is the worst experience I’ve ever had with a company.
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🇨🇦
(@Snowymb1) reported
@RitzChawda @Rogers @Fidomobile Hey Ritesh, our phones here support VoLTE, I have it on has I'm typing this but Rogers is intimidating and extorting customers into their monopoly over what devices we choose to use. They called it grey market, I call it Rogers wanting complete control over us cell usage.
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Christina B Juras
(@chrissycee75) reported
Switched to @PublicMobile_EN and my phone is now working under VoLTE but this didn't work while I was on @Fidomobile 's network. I also have the same data and a wider roaming range on a cheaper plan. Bye @rogers...
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LallyA
(@LallyAd) reported
@TELUSsupport I remembered with @Shawhelp and @RogersHelps when a tech would come to my house they never charged for the visit.
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sepideh
(@sepideh_208) reported
@Fidomobile @Rogers fix my phone RIGHT NOW I can't go to a store and the call center operators are not doing their job, this is not acceptable
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SPACbubba
(@biotechbub22442) reported
I am switching from @Rogers to @Bell first thing tomorrow morning. @Rogers you guys should be ashamed of your customer service. Disgraceful. I’ve been calling everyday for 2 weeks to contact about a huge payment error on my account and cannot get through. Disgusting business
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***** Eagle
(@VixenEagle) reported
@Bell_Support @RogersHelps I keep receiving soliciting calls from both of your companies, trying to convince me to change my service provider. I tell them I am a terminal cancer patient and unfortunately not interested as what I have will be more than enough during my final days.
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🇨🇦PRISON4Dumpy🇨🇦 🇺🇦SLAVA UKRAINE🇺🇦
(@PRISON4Dumpy) reported
The Award For THE Most INCOMPETENT Company in Canada goes to @Rogers !! 🏆👏👏 What should have been an easy pkg update after previous pkg expired turned into a 33 day NIGHTMARE and now? I have NO SERVICE cuz (most) EMPLOYEES DON'T GIVE A CRAP!! Hey @Bell, make me an offer!!!