Rogers Outage Report in Mount Pearl, Newfoundland and Labrador
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Pearl, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Rogers
Rogers is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Mount Pearl, Newfoundland and Labrador
The most recent Rogers outage reports came from the following cities: St. John's and Paradise.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's |
Internet | |
| St. John's |
Internet | |
| St. John's |
Wi-fi | |
| Paradise |
TV | |
| Paradise |
Internet | |
| St. John's |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Mount Pearl, Newfoundland and Labrador
Latest outage, problems and issue reports in Mount Pearl and nearby locations:
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Guppy's Gift Ideas
(@guppysgiftideas) reported
from
St. John's, Newfoundland and Labrador
Anyone else having problems with @Rogers internet dropping today? Making working from home hard.
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Alex Collins
(@AlexNCollins) reported
from
Portugal Cove-St. Phillip’s, Newfoundland and Labrador
@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?
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Sarah
(@sarahwarrengill) reported
from
Torbay, Newfoundland and Labrador
@RogersHelps another internet outage. Seems there’s one every week. #rogersoutage
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Christine Connolly 🇨🇦
(@Christine_V_C) reported
from
Torbay, Newfoundland and Labrador
Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!
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John Ryan
(@JohnCRyan1979) reported
from
St. John's, Newfoundland and Labrador
When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis
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Channel83
(@Channel83News) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps the line has come off the pole for my rogers service and is currently about one foot off the ground and flailing in the wind.
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Bob Greene
(@realbobert) reported
from
Paradise, Newfoundland and Labrador
Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps
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Adam Walsh
(@adamfwalsh) reported
from
St. John's, Newfoundland and Labrador
@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?
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Andrea
(@Andrea_EE2) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?
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Jason Fason Bo Bason
(@NosajEwad) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)
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Tammy Davis
(@TammyDavis709) reported
from
St. John's, Newfoundland and Labrador
Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage
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Paul Durdle
(@PaulDurdle) reported
from
Paradise, Newfoundland and Labrador
Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.
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Chris O'Neill-Yates
(@oneillyatescbc) reported
from
St. John's, Newfoundland and Labrador
Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.
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GJJ Jr
(@jjohnson539jr) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps no service at all last 30 mins
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Carla Crotty
(@CarlaCrotty) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Since the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.
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John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices
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Allan Bradbury
(@AllanBradbury) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Bell
(@Doubtfire71) reported
@RogersHelps @Rogers asking someone to hold for now an hour and only tell me to continue to hold to keep my place in line is horrible customer service. You have the ability to update your hold messaging to inform customers of outages and hold times, have call back options #fail
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My Masked Gay Nerves
(@CornerView1) reported
@RogersHelps This is not service. This is torture. One month with no resolution. 30 min on hold for a '6 minute wait'
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VideoGuy416
(@nonaammees) reported
@RogersHelps no access to our emails again? Why doesn’t Rogers send out a notice that the email system is not working. Why do I have to change my password now every week because your system sucks? And NO I am not entering the wrong password
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Lotionorhose
(@Lotionorhose1) reported
@RogersHelps Hi, I live in Oshawa and as of today my internet is down. None of the troubleshooting steps on the website have worked. Hope you can help!
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Lauren
(@EveUnleashed) reported
I tried for days to get a person on the phone at @Rogers. to cancel my service. To cancel the service I *had* to talk a person in a special department I couldn't access without first calling general support and sitting on hold for 3 hours ( which i did 4 days in a row )
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Lauren
(@EveUnleashed) reported
tried for days to get a person on the phone at @Rogers becuase to cancel service you *have* to to a person in a speical department you can't access with out calling supprt and stting on hold for 3 hours, answering security questions, reassuring them you are moving to a provice
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Unpopular Fact Checker
(@Aldo07366224) reported
WiFi not working all morning, I called and was transferred many times, they told me it seems that my account doesn't exist, then they accidentally disconnected the call. Calling the billing number just gets a busy signal. I'm on hold again, 2.5 hours now. @RogersHelps @Rogers DM.
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Joe Norris
(@jsmoves) reported
@Rogers @RogersHelps Count me among the many who have been locked out of their email accounts for days. What are you doing to help us/fix this?
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Ajez
(@Aaziiez44) reported
@quicksilv3r @RogersHelps Talk to @iFox97 they helped me when support services wouldn’t help me🥺..
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Laela Mirelle
(@djlaela) reported
@RogersHelps service is extremely weak and not allowing downloads of apps and certain texts coming thru? Any outages happening near Banff?