Rogers Outage Report in New Hamburg, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Hamburg, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Rogers
Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near New Hamburg, Ontario
The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener, St. Jacobs and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo |
Total Blackout | |
| Kitchener |
TV | |
| Waterloo |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Hamburg, Ontario
Latest outage, problems and issue reports in New Hamburg and nearby locations:
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Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Will D
(@wdelves) reported
from
Wilmot Centre, Ontario
@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?
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Greg Cook 🇨🇦
(@GregnKW) reported
from
Kitchener, Ontario
@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Greg Cook 🇨🇦🏴
(@GregnKW) reported
from
Alpine Village, Ontario
I don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps
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Craig Campbell
(@craiger_c) reported
from
Waterloo, Ontario
@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
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Thiago Neres
(@thiagoneres) reported
from
Kitchener, Ontario
@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Joshua Broderick
(@JoshBroderick17) reported
from
Kitchener, Ontario
Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
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Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Waterloo, Ontario
@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
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Gavy
(@GurpartapSS) reported
from
Kitchener, Ontario
@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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Meaghan M
(@m4middle) reported
from
Lakeshore Village, Ontario
@RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Paul Ingram
(@Checkguy2000) reported
from
Kitchener, Ontario
@Rogers no tv for last half hour! Is ignite down? All channels
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Jennifer Passy
(@Jenn_Passy) reported
from
Kitchener, Ontario
@RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.
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Jenny Brooks
(@MsBrooksWRDSB) reported
from
Kitchener, Ontario
Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Myers
(@stevemyersCPA) reported
Sorry @RogersHelps @Rogers, my next call is going to be to Bell...between the outage we'll over a month ago, to the intermittent problems since, and brand new hardware yesterday, and same internet issues....garbage
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Alioop
(@HappyBoomer4) reported
@Rogers @RogersHelps Ah, that is why the internet is down for hundreds of people in Guelph, you are "improving" the network... RIGHT?????
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GA3TER
(@Ga3Ter) reported
@Rogers FIX IT
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Joe Serge
(@canyonlady09) reported
@NascarWeeWee @RogersHelps @Rogers Mines back up now. But yeah service has been spotty here for over a year I’ve had lines and splitters changed twice
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Aaron Parhar
(@Parhar23) reported
@Sonja_NH @RogersHelps Just left Rogers too and will never go back, why even have customer service when all they do is waste our time.
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Bassman
(@DavidShawn6488) reported
@Rogers You should probably concern yourself’s with the ridiculous amounts of money you are charging people for a service/s that aren’t reliable I had nothing but issues with Rogers
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A.M
(@adnanmobin) reported
@RogersHelps internet down since morning in Cambridge, Ontario. Can you please update on the issue and when will be the service restored ?
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Steve Myers
(@stevemyersCPA) reported
@RogersHelps Did DM you....and was told 4 hours later after I fell asleep that your systems are down
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Larry Osmond
(@nbnewfie) reported
@Rogers When can we see this change? I am ready to go back to Bell. Again this past weekend we were left with poor connectivity with no explanation given.
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MichellePOS
(@Michelle801Ape) reported
Dropped and broke the back of my Samsung Galaxy s21 plus today. I pay $18 plus tax per month for "full protection" on my phone. Went into @Rogers to get it repaired and was told it was going to cost me $129.99 plus tax for a "processing fee". Wtf? #WTF #GettingScrewed