Rogers Outage Report in New Hamburg, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Hamburg, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near New Hamburg, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, St. Jacobs and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
TV | |
| Waterloo |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Hamburg, Ontario
Latest outage, problems and issue reports in New Hamburg and nearby locations:
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Waterloo, Ontario
@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
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Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Greg Cook 🇨🇦
(@GregnKW) reported
from
Kitchener, Ontario
@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Gavy
(@GurpartapSS) reported
from
Kitchener, Ontario
@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
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Craig Campbell
(@craiger_c) reported
from
Waterloo, Ontario
@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
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Thiago Neres
(@thiagoneres) reported
from
Kitchener, Ontario
@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Meaghan M
(@m4middle) reported
from
Lakeshore Village, Ontario
@RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?
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Jenny Brooks
(@MsBrooksWRDSB) reported
from
Kitchener, Ontario
Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Joshua Broderick
(@JoshBroderick17) reported
from
Kitchener, Ontario
Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
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Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Paul Ingram
(@Checkguy2000) reported
from
Kitchener, Ontario
@Rogers no tv for last half hour! Is ignite down? All channels
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Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Will D
(@wdelves) reported
from
Wilmot Centre, Ontario
@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?
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Jennifer Passy
(@Jenn_Passy) reported
from
Kitchener, Ontario
@RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Angela VanRooyen
(@VanrooyenAngela) reported
Hey @Rogers just watched one of your techs throwing his garbage out the window of his service truck. #157 London Ontario. Do better.
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Giovanni Penisini
(@GPenisini_) reported
@RogersBiz Coming from the idiots that bricked a huge chunk of their network because they don’t test updates before pushing it to production. How bout you figure out proper change controls for your critical infrastructure first.
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Peg Staruch
(@PegStaruch) reported
@rogershelps Internet down in K2G area.
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Rob
(@RazzorSharp) reported
@Rogers @RogersHelps I wanted a competitive bid from Rogers, you offered $120 more/yr than others. Me: Cancel You: Oh wait, I can offer $64.99/mth for 1Gbps. Me: why didn't you open with that. You: Customer must cancel first. Moral: Call and Cancel Service to get fair pricing.
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eddie had "die" in his name what did we expect 🌈
(@Z0MBAE69) reported
@RogersHelps Internet continues to be down for 1-2 minutes at a time, several times a day since Thursday. Twice today alone, contacting you as I write this but lmao, what gives??
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Shredder
(@shredder_go) reported
@duduasarkar @Rogers @RogersHelps Yup down again
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IamBluez
(@iambluezz) reported
@Rogers @Ont_Ombudsman Having incompetent agents is one way to over extend your retention team staff. Had an agent put me on hold for 45 mins to laugh and hang up . will be going to @bell
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KVirjee
(@kvirjee) reported
@RogersHelps :) Sorry -- I had chatted via "Anna" your bot, and then the 2nd time it went down, #Pascal the 15-year-old called and chatted with a human,... I doubt there is anything that you (@RogersSupport) can do that those first two interactions could not.
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Christian Haines
(@hainesy_71) reported
Anyone else on the #Rogers ( @Rogers ) network experience a bad couple of days? My internet has been in and out all yesterday and today .. Cant complete a game on hockey without being disconnected. What gives? #Fredericton #BellLetsTalk
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KVirjee
(@kvirjee) reported
Day 2 - #Rogers Internet, TV, and home phone are down (at my home). Is it time to call @RogersHelps again - aside to have someone to speak with -- they really can't tell you a) what is going on or b) when the expected "fixed" may be. Uncoordinated teams, etc.