Rogers Outage Report in New Hamburg, Ontario

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near New Hamburg, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and St. Jacobs.

City	Problem Type	Report Time
Kitchener	Internet	7 hours ago
Kitchener	Internet	7 hours ago
Kitchener	Internet	2 days ago
Kitchener	Internet	2 days ago
Kitchener	Internet	5 days ago
Waterloo	E-mail	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

• 
  Paul Ingram (@Checkguy2000) reported 1 minute ago from Kitchener, Ontario

  @Rogers no tv for last half hour! Is ignite down? All channels

• 
  Jenny Brooks (@MsBrooksWRDSB) reported 7 minutes ago from Kitchener, Ontario

  Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

• 
  Chad R. Smith (@TheGospelOfChad) reported 8 minutes ago from Kitchener, Ontario

  @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

• 
  Levis Becker (@LevisBecker) reported 11 minutes ago from Kitchener, Ontario

  @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

• 
  Thiago Neres (@thiagoneres) reported 13 minutes ago from Kitchener, Ontario

  @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

• 
  Paul Cocker (@pisceanpaul) reported 17 minutes ago from Kitchener, Ontario

  @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

• 
  Chad R. Smith (@TheGospelOfChad) reported 27 minutes ago from Kitchener, Ontario

  @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

• 
  Michelle Radman (@mishyme) reported 28 minutes ago from Kitchener, Ontario

  Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

• 
  Chad R. Smith (@TheGospelOfChad) reported 32 minutes ago from Kitchener, Ontario

  And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

• 
  Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported 34 minutes ago from Waterloo, Ontario

  @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

• 
  Allan Thompson (@gastropod225061) reported 38 minutes ago from Kitchener, Ontario

  @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

• 
  Chad R. Smith (@TheGospelOfChad) reported 38 minutes ago from Kitchener, Ontario

  @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

• 
  Will D (@wdelves) reported 40 minutes ago from Wilmot Centre, Ontario

  @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

• 
  Jennifer Passy (@Jenn_Passy) reported 42 minutes ago from Kitchener, Ontario

  @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

• 
  Chad R. Smith (@TheGospelOfChad) reported 44 minutes ago from Kitchener, Ontario

  @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

• 
  Greg Cook 🇨🇦 (@GregnKW) reported 44 minutes ago from Kitchener, Ontario

  @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

• 
  Craig Campbell (@craiger_c) reported 46 minutes ago from Waterloo, Ontario

  @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

• 
  Allan Thompson (@gastropod225061) reported 49 minutes ago from Kitchener, Ontario

  I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

• 
  Joshua Broderick (@JoshBroderick17) reported 55 minutes ago from Kitchener, Ontario

  Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

• 
  Gavy (@GurpartapSS) reported 59 minutes ago from Kitchener, Ontario

  @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kaliyev_l34l (@Kaliyev_l34l) reported 6 minutes ago

  @Rogers your internet is ******* garbage! 4 nights in a ******* row where i cant do **** because your service sucks ***! So fed up with it! I pay $200+ a month for garbage 🤬🤢 **** you and your company 🖕🖕

• 
  Mia (@smackmiaround) reported 10 minutes ago

  @RogersHelps I am much more angry about the lack of information than about the outage. How can I mitigate the situation if I have no idea how long it is going to be?

• 
  Amit (@Amit_AFC) reported 11 minutes ago

  @Rogers your staff are rude and incompetent. How do you expect to run with this crap service! Staff didn’t even want to give his name, cut us off. He was based in Kitchener! Have a look into this and hear back his call. Terrible company!

• 
  Kyle Dicker (@KyleDicker) reported 12 minutes ago

  @RogersHelps I'm very disappointed in the service I'm paying for. I can't get through to anyone to chat with and it's becoming increasingly frustrating to work from home and to wind down from it

• 
  Jayson A. (@1983jayson) reported 12 minutes ago

  @timandfriends Please @Rogers's redo your whole commentary team.Keep Kevin and get rid of Ron & dumbo dumb head.Kelly and Cassie to as their awful.

• 
  R D (@rdhariwal) reported 16 minutes ago

  @RogersHelps having connectivity issues since morning. Right now we are completely down

• 
  Dave Kshitij (@daver_30) reported 16 minutes ago

  Enjoying @Steve_Dangle's book so far - a great read. But I have to say, a billion dollar company like @Rogers having unpaid interns is ******* ridiculous. Not paying your interns perpetuates inequality. And interns shouldn't be grabbing folks their coffee. **** that ****.

• 
  p p (@pp30619108) reported 21 minutes ago

  @RogersHelps To bad and we own 168 apts and a camping site

• 
  Anirban (@anir_biswas) reported 21 minutes ago

  @Rogers another outage it seems, this is like a daily chore, get into a call with tech support, wait for 1 hour in the queue, then they say they cant help, pathetic. intermittent internet issues for past 3 months with no resolution

• 
  Amit (@Amit_AFC) reported 22 minutes ago

  @ctvottawa @CBCOttawa you should do another investigation into the fraud company that is @Rogers. Rude staff who lie, don’t give their names, shout at customers and when asked for a manager they cut you off. #fraud #overpriced #monopoly needs breaking!