Rogers

Rogers Outage Report in New Hamburg, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Hamburg, Ontario 02/14/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Hamburg, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo and Baden.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener TV
CanadaWaterloo Internet
CanadaWaterloo Phone
CanadaWaterloo TV
CanadaWaterloo E-mail
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • thiagoneres Thiago Neres (@thiagoneres) reported from Kitchener, Ontario

    @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

  • Checkguy2000 Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • craiger_c Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • JoshBroderick17 Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • wdelves Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • MsBrooksWRDSB Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • mishyme Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • Jenn_Passy Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario

    @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

  • LevisBecker Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • GregnKW Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • GurpartapSS Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • pisceanpaul Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • krinal Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • akabrendz BRANDON⚡️ (@akabrendz) reported

    So, ummm… How much will that credit be? Cause that outage caused me a lot of trouble 👀 @Rogers @Fidomobile

  • Anthony_K_11 K11 (@Anthony_K_11) reported

    @Rogers @RogersHelps ROGERS IS A COMPLETE JOKE. Unreliable, useless. This your SECOND major outage. We still do not have working wifi, the Netflix app on our TV doesn’t work. It’s been well over 48 hours. The Scam is you Rogers. All of this is because of you!

  • doodle_51 doodle 🙃 (@doodle_51) reported

    @RogersHelps Still down Victoria bc

  • sharilava Shari Lava (@sharilava) reported

    @RogersHelps Here's what happens when your social listening bot is tuned more for damage control than customer service and advocacy.

  • wefeelelated Elated (@wefeelelated) reported

    @VancityReynolds with the @Rogers outage can your people leverage that to push @Mintmobile even harder in Canada!? We need lower rates, better service.

  • porky751 porky75 (@porky751) reported

    @RogersHelps Have intermittent internet. When I go on-line to check if there is an outage in my area after I log in, the system tell me there are no reported issues. Then I wait for 2 hours to speak to agent by chat and then at the 2 hour mark it hangs up.

  • OHYUUDIDNTKNOW DamnDirtyApe (@OHYUUDIDNTKNOW) reported

    @DezanSocial @vote4robgill @Rogers It wasn't just phones, Rogers controls so much that even service Canada went down. Business's couldn't take interact or visa. Couldn't buy gas, food, most ATMs out of cash

  • rania_saad Rania (@rania_saad) reported

    @RogersHelps We still have internet outage since Friday morning, this is the third day. Postal code L5M5E2. I work from home and I couldn’t work on Friday and if you don’t restore the service today I will not be able to work on Monday as well. That’s really a big problem. Please do something.

  • omarkj Ómar (@omarkj) reported

    @RogersHelps LTE still unstable? Full bars, unable to load anything.

  • Rogersiswashed Rogers Sucks Camel **** (@Rogersiswashed) reported

    @Rogers Congratulations, you set the bar so low but still surprised us all. I thought for a while your incompetence was intentional but turns out you’re just bad at ur job. This company is going downhill faster than Toronto when our mayor smoked crack.