Rogers Outage Report in New Hamburg, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Hamburg, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near New Hamburg, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Phone | |
| Waterloo |
TV | |
| Kitchener |
TV | |
| Kitchener |
TV | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Hamburg, Ontario
Latest outage, problems and issue reports in New Hamburg and nearby locations:
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Derek Andrew Gabriel Kelly
(@_derekagkelly) reported
from
Perth East, Ontario
@Rogers I have no service. Seems to be a wider issue. When will it restored
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Claire Donnison
(@PlanetC63) reported
from
Kitchener, Ontario
WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Ann Findlay
(@hockeymomjaf) reported
@Rogers On phone for 2 days, hours, spoke with several diff ppl and still no one can assist. That is terrible customer service.
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Richard Dureault
(@RichardDureault) reported
@RogersHelps @ColinPenner @RogersHelps when have you guys ever had consistent connection ? It’s mind blowing what you charge per month for the service we get.
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Millzy
(@Millzy1982) reported
@RogersHelps @ColinPenner I think you just need to check out the whole elm creek area service is awful there!! Got to go to the lake to make a call or get a text it seems, cottage country has way better service haha
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Almost Intelligent
(@ColinHodd) reported
@taralparkinson @RogersHelps Every year they make it harder to just watch the damn hockey.
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tara
(@taralparkinson) reported
I have to give credit where credit is due: @RogersHelps lived up to its name tonight. Got confirmation that the issue I encountered is an actual issue (as opposed to me being bad at tech haha), set up w/ temp solution + plan moving forward. 11/10 on customer service tonight.
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Anon Thoughts
(@godthissuckz) reported
Hey @RogersHelps your employees wanna tell me it’s a problem on my end and there’s no outage, but everyone around me is having problems. Why am I paying a disgusting amount for y’all to **** me around. Do your jobs, already.
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khagesh
(@KhageshPandya16) reported
@RogersHelps I was with Fido then I switched the Carrier. I think Fido is owned by Rogers. Someone from your sales team from Montreal reached out to me with an exclusive offer. I was skeptical due to scams happening nowadays. But I confirm by calling your customer care if it was legit call.
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khagesh
(@KhageshPandya16) reported
@RogersHelps It was the call from rogers. Woah was not expecting this from you guys. You did not even ask me about my mobile number and redirected me to Fido🤦. What should I expect if you can not give support to the guy you are selling.
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Healthy.Sarcasm
(@HealthySarcasm1) reported
@Rogers your virtual assistant Anna isn’t helpful; was transferred to customer service & have been waiting for 25 minutes for a rep to come online. At the same time my husband has been on hold for 1.25hours without anyone picking up the line. Horrible service. So disappointed.
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Hunter Cowley
(@hunter_cowley34) reported
@curtishale @RogersHelps Must be something on my end. It’s sucks every jays game worked no problem :/ I can get it on my laptop just not my TV. Better then nothing tho