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Rogers outages and service status in New Hamburg, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around New Hamburg, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Aug 13, 7:11 PM EDT.
  • 46% Internet (46%)
  • 31% TV (31%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Hamburg, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, and Waterloo.

CityProblem TypeReport Time
Kitchener Wi-fi 3 days ago
Kitchener Internet 5 days ago
Kitchener Internet 6 days ago
Kitchener Internet 8 days ago
Kitchener TV 16 days ago
Waterloo TV 17 days ago

Nearby cities with recent reports

Kitchener

3 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • grlsruledaworld
    EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • _derekagkelly
    Derek Andrew Gabriel Kelly (@_derekagkelly) reported from Perth East, Ontario

    @Rogers I have no service. Seems to be a wider issue. When will it restored

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • diva701
    Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • Toyotasrgr8cars
    M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • ishansa
    Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • kaseysmom11
    Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • Jenn_Passy
    Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario

    @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • GurpartapSS
    Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • arsalansaleem_
    Arsalan S. (@arsalansaleem_) reported

    @RogersHelps hi, where to report poor customer service ?

  • UberJumper
    Tyler Higgs 🇨🇦🌻 (@UberJumper) reported

    Did you know that your calls get cut with @Rogers support when they go over 5 hours long? Going on 9 hours with @Rogers support over the last 2 days.

  • suefarah_
    Sue Farah (@suefarah_) reported

    .@Rogers @RogersHelps I’ve been trying to get through to a customer service rep for 3 days now to register a move. I’m told the call volume is too high and drops the call after being on hold for hours. At this point, I want to cancel my service.

  • batsirai
    Batsirai (@batsirai) reported

    @Rogers I don’t care how many support calls you get… there is no excuse for this long of a call queue. Hire someone to pickup the phone #rogers #customersupport #switchtobell It’s like you know I’m calling to cancel… I was about to come back to Rogers… Yes - I’m still on hold. Even the live chat agent handed me off to the same call queue.

  • BellaChanelT_O
    💫 5iveThaGoddess 💫 (@BellaChanelT_O) reported

    I need assistance and I literally called 13 times within the past 2 hours, only to be given the runaround and get hung up on. I don't call Roger's for this exact reason. I need one simple question answered and your AI cannot help. What's going on over there? @RogersHelps

  • DThespud15601
    Doug the Spud 🇨🇦 (@DThespud15601) reported

    Hey some decency from a large corporate entity that historically has been absolutely awful to its customers. This isn't publicity or anything. Nope. Continue this behaviour, and I might change my mind @Rogers

  • MGJSherlock
    RainyDayKarma (@MGJSherlock) reported

    @lynnmercereau Wow that is a new low for @RogersHelps i knew Shaw was bad but whoa this takes the cake

  • GunGnome
    Gun Gnome (@GunGnome) reported

    @LukeCharbonnea4 @Rogers Kinda ****. Not sure what it's advertised at but we get like 10mbs lol But it's fine for what we're doing, including streaming TV. Would NOT be enough for many devices doing things at once though.

  • PastorSteve
    Pastor Steve Cioccolanti (@PastorSteve) reported

    T-Mobile In Europe it stands for Terrible-Mobile. Weak to no signal in several countries :( Our Canadian friend no dropout in same places. It’s called @Rogers no one’s ever heard of it, but it works. @TMobile

  • amsinthenorth
    ams🍉 (@amsinthenorth) reported

    @RogersHelps For about half hr at home I had no service. Switched from 5G to LTE, still no service. Tried 5G, no service The only time ppl can hear me on a call is if I go outside. What am I paying for?