Rogers Outage Report in New Hamburg, Ontario

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near New Hamburg, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and St. Jacobs.

City	Problem Type	Report Time
Kitchener	Internet	1 day ago
Kitchener	Internet	2 days ago
Kitchener	Internet	4 days ago
Waterloo	E-mail	4 days ago
Kitchener	Internet	5 days ago
Kitchener	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

• 
  Allan Thompson (@gastropod225061) reported 12 seconds ago from Kitchener, Ontario

  I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

• 
  Jennifer Passy (@Jenn_Passy) reported 2 minutes ago from Kitchener, Ontario

  @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

• 
  Will D (@wdelves) reported 5 minutes ago from Wilmot Centre, Ontario

  @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

• 
  Paul Ingram (@Checkguy2000) reported 10 minutes ago from Kitchener, Ontario

  @Rogers no tv for last half hour! Is ignite down? All channels

• 
  Greg Cook 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GregnKW) reported 12 minutes ago from Alpine Village, Ontario

  I don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps

• 
  Allan Thompson (@gastropod225061) reported 17 minutes ago from Kitchener, Ontario

  @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

• 
  Paul Cocker (@pisceanpaul) reported 18 minutes ago from Kitchener, Ontario

  @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

• 
  Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported 19 minutes ago from Waterloo, Ontario

  @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

• 
  Meaghan M (@m4middle) reported 22 minutes ago from Lakeshore Village, Ontario

  @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

• 
  Thiago Neres (@thiagoneres) reported 27 minutes ago from Kitchener, Ontario

  @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

• 
  Michelle Radman (@mishyme) reported 29 minutes ago from Kitchener, Ontario

  Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

• 
  Greg Cook 🇨🇦 (@GregnKW) reported 29 minutes ago from Kitchener, Ontario

  @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

• 
  Joshua Broderick (@JoshBroderick17) reported 31 minutes ago from Kitchener, Ontario

  Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

• 
  Gavy (@GurpartapSS) reported 32 minutes ago from Kitchener, Ontario

  @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

• 
  Chad R. Smith (@TheGospelOfChad) reported 34 minutes ago from Kitchener, Ontario

  @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

• 
  Craig Campbell (@craiger_c) reported 37 minutes ago from Waterloo, Ontario

  @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

• 
  Jenny Brooks (@MsBrooksWRDSB) reported 41 minutes ago from Kitchener, Ontario

  Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

• 
  Chad R. Smith (@TheGospelOfChad) reported 46 minutes ago from Kitchener, Ontario

  @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

• 
  Chad R. Smith (@TheGospelOfChad) reported 56 minutes ago from Kitchener, Ontario

  @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

• 
  Levis Becker (@LevisBecker) reported 58 minutes ago from Kitchener, Ontario

  @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  House of Common (@groksay_ai) reported 6 minutes ago

  @Rogers i have communicated with a customer associate over phone for internet. What they committed on 27th March 2026 cannot be delivered on 31st of March 2026. I asked for an explanation over email @Rogers associate Archit refused. So my right as you guys cannot respect.

• 
  Marcin Debowski (@debosski) reported 9 minutes ago

  @RogersHelps @KjennerBrian @NBATVCanada channel keeps loading and never works on your rogers xfinity app , its been more than a week now … fix it pls

• 
  House of Common (@groksay_ai) reported 10 minutes ago

  @RogersHelps @Rogers different issue, overcommitted and unable to deliver. Misleads customer with the plans first and than unable to provide the same. You can check the talking reference with ids I2555234113

• 
  Jason Fournier 🦬 (@jasonmfournier) reported 11 minutes ago

  Kudos, @City_tv , you are the worst app of all time. I’d be embarrassed to associate my brand with such dysfunctional technology. Be better. @Rogers

• 
  Sensei Tyler (@SenseiTyler1) reported 11 minutes ago

  @RogersHelps Once connected ?? Why do you or anyone at @Rogers believe it’s acceptable for the customers to waste their time waiting on your service depts to do their jobs properly and efficiently ? Unless I’m being compensated I do not have the time to waste beyond 10 mins.

• 
  Wade Buehler (@wade_buehler) reported 11 minutes ago

  @RogersHelps LISTEN TO ME. THE APP DOESNT WORK. GET A ******* PERSON TO CALL ME.

• 
  Dane Savoury (@Danesavourme) reported 13 minutes ago

  @RogersHelps I've been waiting for a rogers specialist online for 2 hours and simultaneously on hold for 1hr on the phone. The issue...the esim service on the website...won't cooperate with a mobile browser and I have no choice but to use it...so now I'm being punished....help

• 
  Sideshow Mill (@amillsap29) reported 13 minutes ago

  @RogersHelps can you please tell me him to lodge a complaint? I tried on the app/website but it just sent me around in circles. In chat I was # 84 in the queue, so not doing that.

• 
  Ashley Whitehead (@Avkw88) reported 15 minutes ago

  @RogersHelps No, internet is still out. It's showing an outage on the map. I want to know how long it will be. It's my company's fiscal year end and literally the busiest day of the year for us.

• 
  Gone Fishing (@JBower_sports) reported 21 minutes ago

  Watching @Rogers version of @PriceIsRight Tonight on CityTV and it’s hard to watch. Pacing is slow (too many dramatic pauses), commercials during pricing games and revoicing post-production by Howie. Lots of potential but hope will get better