Rogers Outage Report in New Hamburg, Ontario

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (14%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near New Hamburg, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, St. Jacobs, and Baden.

City	Problem Type	Report Time
Kitchener	Internet	2 hours ago
Kitchener	Internet	3 days ago
Waterloo	E-mail	3 days ago
Kitchener	Internet	4 days ago
Kitchener	Internet	5 days ago
Kitchener	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

• 
  Dan (@NothingworksDan) reported 6 seconds ago from Kitchener, Ontario

  @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

• 
  Chad R. Smith (@TheGospelOfChad) reported 26 seconds ago from Kitchener, Ontario

  @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

• 
  Claire Donnison (@PlanetC63) reported 2 minutes ago from Kitchener, Ontario

  WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

• 
  Greg Smith (@TheJarraCanuck) reported 2 minutes ago from Waterloo, Ontario

  @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

• 
  Karyn Hynes (@karynhynes) reported 5 minutes ago from Waterloo, Ontario

  I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

• 
  M. Pocaterra (@MPocaterra1) reported 9 minutes ago from Waterloo, Ontario

  @Rogers You guys should improve the internet service before promoting other products!

• 
  dantran 🇨🇦 (@dantran88) reported 14 minutes ago from Kitchener, Ontario

  @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

• 
  Jimmy Moss (@🏡) (@TheSmileCEO) reported 18 minutes ago from Waterloo, Ontario

  @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

• 
  Brenda Atchison 🇨🇦 (@1_bande) reported 20 minutes ago from Kitchener, Ontario

  @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

• 
  EmpowerGirlsToday (@grlsruledaworld) reported 20 minutes ago from Waterloo, Ontario

  @rogers no home internet service in Waterloo

• 
  Karl Zenith Nieva (@TheKarltopia) reported 28 minutes ago from Waterloo, Ontario

  @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

• 
  Loren Padelford (@LorenPadelford) reported 31 minutes ago from Kitchener, Ontario

  Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

• 
  Brenda Atchison 🇨🇦 (@1_bande) reported 31 minutes ago from Kitchener, Ontario

  @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

• 
  M. Pocaterra (@MPocaterra1) reported 36 minutes ago from Waterloo, Ontario

  @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

• 
  Derek Andrew Gabriel Kelly (@_derekagkelly) reported 49 minutes ago from Perth East, Ontario

  @Rogers I have no service. Seems to be a wider issue. When will it restored

• 
  Dan (@NothingworksDan) reported 53 minutes ago from Kitchener, Ontario

  @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

• 
  PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported 54 minutes ago from Kitchener, Ontario

  Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

• 
  Karl Zenith Nieva (@TheKarltopia) reported 57 minutes ago from Waterloo, Ontario

  @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

• 
  David J Loredan, UE (@DavidJLoredan) reported 57 minutes ago from Kitchener, Ontario

  @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

• 
  S.Coghlin (@scoghlin) reported 59 minutes ago from Kitchener, Ontario

  Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🄴🄶🄶🅄 (@ohayoodesu) reported 1 minute ago

  @Invest23TELL @imgrund @RogersHelps It's always important to know why a problem happened so the ones responsible and able can devise a plan to prevent the problem from reoccurring. That's why we ask kids WHY they misbehaved and not just slam them down.

• 
  Coops (@Coops696969) reported 2 minutes ago

  @RogersHelps @Rogers Almost seems you have prioritized popular internet traffic and alot of other services are not working properly on your network. This isn't a restored service of half of the service isn't working properly. Bell service is slower here but I'm seriously tempted to go back to them

• 
  HeeeyDevon (@HeeeyDevon) reported 3 minutes ago

  @wai_lai416 @Nicco2288 @RogersHelps You don't know where he lives, you're just assuming that he has the finances to do that as a student, and you don't know if the interview was in the morning and he didn't realize there was an outage until an hour before his meeting.

• 
  cj.donaldson (@cjdonaldson7) reported 4 minutes ago

  @KwNightwalker @RogersHelps I can report that elsewhere in KW we are definitely not back online. Internet still down.

• 
  🔌 (@curryfriedchick) reported 5 minutes ago

  @Rogers fire stick not connecting to internet. Can you pls help urgently?

• 
  Ujjwal Tiwari (@ujjwalt) reported 5 minutes ago

  @RogersHelps while my mobile data started working last night and calls today morning, my home Internet is still down. It’s been more than 36 hours. I am based out of Waterloo, ON. Any update when this will be back.

• 
  ROCKY ZOO (@ROCKYZOOTV) reported 6 minutes ago

  @RogersHelps @Rogers I lost over 4000 thousand dollars sales at my shop my store phone down my celll was down my debit machine was down the atms I front of my shop was down

• 
  BeyondOldfashioned (@Karen22912) reported 7 minutes ago

  @RogersHelps @Rogers Service is NOT “restored”.... my internet is in and out and my Ignite TV is garbage. Our cell phones won’t connect with 🇺🇸 numbers. Are you still working on this???

• 
  🔺Funny Family🔺 (@FunnySMFS) reported 9 minutes ago

  @Invest23TELL @imgrund @RogersHelps Because the state of this world is a mess as it is, if they were hacked (since a breach was said to have happened *again*) we have a right to know how far it went this time. This caused such a disaster, and if it happens again, I bet it will be longer and cause more issues.

• 
  Ursinos - Stop Delaying the CDB (@Ursinos) reported 14 minutes ago

  Anyone else finding that, while @Rogers services are up and running, the service is kinda spotty? like webpages taking multple "retry" to load. logging into games taking multple tries, etc?