Rogers outages and service status in New Hamburg, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Rogers generated 1 outage signal in the last 24 hours around New Hamburg, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 4, 6:02 PM EDT.
- Internet (57%)
- TV (29%)
- Total Blackout (7%)
- Phone (7%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Hamburg, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 4: Problems at Rogers
Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Hamburg, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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TV | 5 days ago |
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Internet | 5 days ago |
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TV | 6 days ago |
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Phone | 9 days ago |
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Internet | 9 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near New Hamburg, Ontario
Latest outage, problems and issue reports in New Hamburg and nearby locations:
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Sam (@SamClairmont91) reported from Kitchener, Ontario@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #
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S.Coghlin (@scoghlin) reported from Kitchener, OntarioHi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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a k (@AbhaK24) reported from Kitchener, Ontario@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Levis Becker (@LevisBecker) reported from Kitchener, Ontario@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
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Greg Cook 🇨🇦🏴 (@GregnKW) reported from Alpine Village, OntarioI don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps
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Reg Martin (@reg_martin) reported from Waterloo, Ontario@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, OntarioAnyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Gavy (@GurpartapSS) reported from Kitchener, Ontario@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario@RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
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Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, OntarioThanks @Rogers for being a useless service.
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario@RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Robby Reed (@RobertsonR3090) reported@RogersHelps @niner4k Rogers you have destroyed any love you got I have already cancelled my service
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Andrew d. (@Werdnah) reported@Rogers It’s absolutely inexcusable how LITTLE your company actually gives a **** about customer experience outside of anything related to the Jays. Just take your customers’ money & provide ZERO “give a ****” when a customer has an issue or opts to leave for another company.
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Rick Blaine (@JayJjtml555) reported@RogersHelps dumbass response as usual from these assheads..sent a dm and they didnt even include the email issues I brought up in my dm
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Rick Blaine (@JayJjtml555) reported@RogersHelps I cant..your chat will not deal with it ..your customer service is min 1 hour wait..so no..I will go my way and contact Rogers executives through Linkedin, as I pay for premium.., and contact everybody listed at Rogers coast to coast as I did last time when you did nothing and 2 days later I had the box..that way I done get stupid answers like this one
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Just10CNS (@JustinCNS) reported@RogersHelps @CrescendoCove lol shut up Rogers. Fix that **** asap crooks.
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Karmen🇬🇷🇮🇪 (@karmen638539) reported@KurtMahGurt @AlixG_2 @Rogers No my brother is with hydro one he lives in napanee. He moved there when they tore down the stacks here in Lakeview. He in his late 50's
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John (@Ireallyamjohn) reported@TheTorontoSun @Btowie21 "Voluntary buyouts" are often a face-saving precursor to mass layoffs. Any @Rogers employee who turns down the buyout is playing with fire.
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Kevin (@Kevin_C889) reported@RogersHelps @JMCInformation Why was my service stopped in the first place
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Dr. BRAR (@brar_drs) reported@RogersHelps I just got Roger’s and I don’t have a network coverage at my house. I am trying to turn on WiFi calling and I am having issues. It will be a beach of contract by Roger’s and I can cancel my contract anytime because Roger’s cannot answers my calls, I have network issues at my house and your store does not know how to fix it.
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Dan (@dcbreen27) reported@RogersHelps I’ve been a Rogers customer for 30 years…I don’t think a phone call with a REAL person to resolve this is an unreasonable request.