Rogers outages and service status in New Hamburg, Ontario

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near New Hamburg, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and St. Jacobs.

City	Problem Type	Report Time
Kitchener	Internet	23 hours ago
Kitchener	Internet	23 hours ago
Kitchener	Internet	3 days ago
Kitchener	Internet	3 days ago
Kitchener	Internet	6 days ago
Waterloo	E-mail	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

• 
  Chad R. Smith (@thechadrsmith) reported 4 minutes ago from Kitchener, Ontario

  @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

• 
  M. Pocaterra (@MPocaterra1) reported 6 minutes ago from Waterloo, Ontario

  @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

• 
  S.Coghlin (@scoghlin) reported 8 minutes ago from Kitchener, Ontario

  Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

• 
  M (@Toyotasrgr8cars) reported 14 minutes ago from Kitchener, Ontario

  @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

• 
  Greg Smith (@TheJarraCanuck) reported 14 minutes ago from Waterloo, Ontario

  @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

• 
  TheHowitzer (@TheHowitzer9000) reported 19 minutes ago from Waterloo, Ontario

  Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

• 
  David J Loredan, UE (@DavidJLoredan) reported 19 minutes ago from Kitchener, Ontario

  @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

• 
  Karl Zenith Nieva (@TheKarltopia) reported 28 minutes ago from Waterloo, Ontario

  @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

• 
  Karyn Hynes (@karynhynes) reported 35 minutes ago from Waterloo, Ontario

  I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

• 
  Brenda Atchison 🇨🇦 (@1_bande) reported 36 minutes ago from Kitchener, Ontario

  @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

• 
  Brenda Atchison 🇨🇦 (@1_bande) reported 42 minutes ago from Kitchener, Ontario

  @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

• 
  Jimmy Moss (@🏡) (@TheSmileCEO) reported 43 minutes ago from Waterloo, Ontario

  @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

• 
  EmpowerGirlsToday (@grlsruledaworld) reported 43 minutes ago from Waterloo, Ontario

  @rogers no home internet service in Waterloo

• 
  dantran 🇨🇦 (@dantran88) reported 45 minutes ago from Kitchener, Ontario

  @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

• 
  Caroline Wolff (@diva701) reported 48 minutes ago from Kitchener, Ontario

  @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

• 
  Dan (@NothingworksDan) reported 48 minutes ago from Kitchener, Ontario

  @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

• 
  Kevin (@kevin_maltby) reported 50 minutes ago from Kitchener, Ontario

  But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

• 
  Dan (@NothingworksDan) reported 52 minutes ago from Kitchener, Ontario

  @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

• 
  Karl Zenith Nieva (@TheKarltopia) reported 53 minutes ago from Waterloo, Ontario

  @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

• 
  Loren Padelford (@LorenPadelford) reported 53 minutes ago from Kitchener, Ontario

  Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelly Evans (@ChaucerBabe) reported 6 minutes ago

  @thesolo_HelenV @Rogers Internet is still down here.

• 
  Samir Daham, Ph.D P.Eng 🇨🇦 (@samiraldaham) reported 10 minutes ago

  @RogersHelps your cable services are down for the last 2 hours and the internet speed is still poor. Will try again tomorrow morning with the cable and hopefully by then your technical teams would have found a solution. I honestly wish that you take ownership of your problems!

• 
  ??? (@w0rldofweed) reported 13 minutes ago

  @RogersHelps your wifi so **** i cant even load basic websites **** you and youre greedy ***

• 
  Travis Emery (@TravisE87) reported 13 minutes ago

  @AboutRogers @Rogers I STILL can't get online with XBOX your GONE by this time tomorrow night If your **** ain't working....

• 
  J A L E E L (He/Him) (@b0ssstime) reported 15 minutes ago

  @Rogers @RogersHelps How is it my internet is still down? 🤨🤨

• 
  Helen Cieslukowski (@HelenCieslukow2) reported 20 minutes ago

  @vote4robgill @Rogers This isn't enough for the inconvenience. If all devices are Rogers and you have an emergency well God help us. You cant even use the cell phone for help! Thank God my celll is Bell. Never place all your eggs in one basket. 4 people in my household have Fido T V and compu

• 
  Tanya Denise (@martigillis) reported 20 minutes ago

  @Rogers ...tv is going in and out with sound and picture. Your service has not been restored as you claim. Please provide a more accurate update.

• 
  christina olsen (@christinaolsen0) reported 22 minutes ago

  @RogersHelps I still do not have TV service -any idea when that wi be restored?

• 
  Pavs (@Pavwon) reported 25 minutes ago

  @AboutRogers @Rogers If your wireless works and is slow please don’t F in unplug and plug it in thinking the wifi would be fast. The fkin wifi stopped working altogether. Moving to 🔔 Soon.

• 
  Cyrus Mutual (@CyrusAria777) reported 25 minutes ago

  @RogersHelps @JocylovesNico Did you fix downtown Toronto?