Rogers

Rogers Outage Report in New Hamburg, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Hamburg, Ontario 01/10/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Hamburg, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Wi-fi
CanadaWaterloo TV
CanadaWaterloo Internet
CanadaWaterloo Internet
CanadaWaterloo Wi-fi
CanadaWaterloo Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • Toyotasrgr8cars M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • kevin_maltby Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • diva701 Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • PattiCooke Patti Cooke (@PattiCooke) reported

    @RogersHelps is there a service outage at the 427 and Burmanthorpe?

  • FluffyliverpooI J-Sea® 🖖🏼 (@FluffyliverpooI) reported

    I recently switched to Bell from Rogers. When i called to cancel Rogers, I was pressured into, what I was told, was a free month to compare the services. That free month cost $34.50. I called and Rogers said they would take care of it 1/3 @RogersHelps @rogers @crtceng

  • exqsz NoExqsz (@exqsz) reported

    @RogersHelps Brutal Service, returned equipment, kept Canada Post receipts. Keeping getting bills for non return of equip. 6 calls to their call centre dating back to March 2021, 1 incident and 2 case numbers. Still no remedy. I’m told Rogers needs to confirm receipt of equip.

  • akshay_mysql Akshay Suryavanshi (@akshay_mysql) reported

    @Rogers whats’up with a past few days of choppy internet and today a full blown outage. Atleast tell your customers the reason for the outage. Some of us understand computers. Should I work tomorrow or not?

  • 8nav8 nav (@8nav8) reported

    @RogersHelps could someone please contact me regarding no internet? I have unplugged the modem for two minutes, plugged it back in and only have a flashing orange light. I just got home from work but it has been down all day.

  • Chilli_Momma Kim 🇨🇦💚🏎💨 (@Chilli_Momma) reported

    Why is it always a hassle dealing with @RogersHelps. We can have all the service interruptions caused by them, but when you need help dealing with something, they could care less.

  • inxyxmi Y Λ N N I (@inxyxmi) reported

    @Rogers railroading unsuspecting customers w hidden terms and fees is disgusting. I’ve been bounced around from department to department like a joke. I will NEVER suggest Rogers to anyone again.

  • BwoyCombolo Good Citizen (@BwoyCombolo) reported

    My @Rogers Ignite service has been crashing every 2 minutes since April 8. After 3 separate service calls the system keeps crashing. Today a rude tech tells me after 10 days its a neighbourhood problem. One for the maintenance crew and 7 more days of spotty service. OMG!

  • RonPrizant Ron Prizant (@RonPrizant) reported

    @rogers JUST WOW! Using your services for 20 years, and here comes Bell with a better offer for our business or our private then you're able to offer a loyal customer. I could cancel my services with you, and apply as a new client and get a better deal than I am now! #fail

  • SenselessEarth Nick (@SenselessEarth) reported

    @RogersHelps Yeah. So does internet streaming but it's still 10 seconds faster than a local box. Just a terrible implementation. Time to admit it