Rogers Outage Report in New Hamburg, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Hamburg, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near New Hamburg, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, St. Jacobs and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
TV | |
| Waterloo |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Hamburg, Ontario
Latest outage, problems and issue reports in New Hamburg and nearby locations:
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Reg Martin
(@reg_martin) reported
from
Waterloo, Ontario
@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Aiden Purcell
(@AidenPurcell) reported
from
Waterloo, Ontario
When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Andy Wood
(@AndyCWood) reported
from
Waterloo, Ontario
@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Sally Sarachman
(@SallySarachman) reported
from
Kitchener, Ontario
@Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Bhavesh Thakkar
(@bhaveshnthakkar) reported
from
Halton Hills, Ontario
@Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STIIL NO RESOLUTION A/C# - 946956414 #fido @RogersHelps
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☆girl
(@sinsiete) reported
@Rogers customer service is so disrespectful. How am I being charged $650 because of false information that a worker provided me?? And when I go to find help, why is another customer service rep literally laughing at my situation??
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No Name
(@hajeey222) reported
@RogersBiz I've been trying to get a hold of a manger regarding my status of account with no help! I've been on hold for over 3 hrs !
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Rhona Raskin
(@RhonaRaskin) reported
So 48 mins and holding for @RogersHelps and if they tell one more time to hang up and talk to *Anna* The Virtual Assistant online ..... #OnHold
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suzsuzbar
(@suzsuzbar) reported
@RogersHelps Rogers svc msg: Update on ticket number C182664530. There's been a delay in fixing the Ignite TV problem you told us about, but our technical teams are working on it. We're sorry it's taking so long. We will provide an update as soon as we can.
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Serge Cormier
(@NRGSerge) reported
@BenKlass Where is the $35 3 GB plan on the @Rogers website? Under Wireless --> Plans and add-ons --> Basic Phone Plans, the lowest plan with data is 5 GB for $50. I don't think they promote this plan at all but are mandated to offer it upon customer request. Sneaky but that's #BigTelecom!
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☆girl
(@sinsiete) reported
@RogersHelps I am so disappointed. I have never received this kind of service from anybody.
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lmmandell
(@lmmandell) reported
@RogersHelps Looking for assistance for someone with hearing loss - captions are no longer showing up on a channel. Who can help?
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Nicolé #StillMasking 💉💉💉
(@AcadianAnglais) reported
@RogersHelps Good morning. It is now 7am in Atlantic Canada, and some of us are preparing for work, but we can't do much because our internet is down... again. Yes, the modem has been turned off and on. (Shouldn't have to do that daily.) Fix your systems!
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Carmen
(@Amrr24e) reported
@Rogers Rogers...I waited over 4 hours to speak to a customer rep from your firm. F O U R hours. How do you justify that?