Rogers

Rogers Outage Report in New Hamburg, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Hamburg, Ontario 01/17/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Hamburg, Ontario

The most recent Rogers outage reports came from the following cities: Waterloo and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Internet
CanadaKitchener Internet
CanadaKitchener TV
CanadaKitchener Internet
CanadaKitchener Wi-fi
CanadaWaterloo TV

Community Discussion

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Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • Toyotasrgr8cars M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • diva701 Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • kevin_maltby Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • paigeterrific paige kelly (@paigeterrific) reported

    @RogersHelps On the day I can start signing up for Covid vaccine my Rogers cell phone service is down and I can’t get the code #fail

  • TweetiepieHawly Tweetiepie 🌺 (@TweetiepieHawly) reported

    @RogersHelps @RogersHelps you should be explaining WHAT happened. And updates every 4 hours is unacceptable. I couldn’t call 911 if I needed to. Is there a data breach we need to worry about? Will people be compensated? Is there an actual ETA it has been well over 12 hrs and still no service

  • WumpySpeaks 🇨🇦 Mark McCaw 🇮🇪 🇵🇸 (@WumpySpeaks) reported

    Almost 1am and still no phone service. Major failure @Rogers @RogersHelps When will service be restored?

  • Hache_Sebastien Sebas1509 (@Hache_Sebastien) reported

    @Rogers You better compensate everyone for the work they couldn’t get done because of your ******. It’s most definitely not for the customers to pay for your partner being dumb and pushing an update they knew was unstable.

  • jkovacevic Jelena Kovacevic (@jkovacevic) reported

    8 hours later still no cell phone service or data.... @Rogers , on a slippery slope of losing a customer of almost 20 years #rogersoutage #highestmobilecostsinthedevelopedworld

  • Brad5haw93 Josh Bradshaw (@Brad5haw93) reported

    @RogersHelps It sucks when two companies monopolize an entire nation’s telecom industry and can’t even consistently keep things running.

  • cryptominero1 cryptominero (@cryptominero1) reported

    @RogersHelps We deserve free 1 year of service

  • ace_amber Amber (@ace_amber) reported

    @RogersHelps @Rogers ...2 hours into my 4 hour wait period on the phone with CRA and the call drops...and out of service the rest of the day...thank you Rogers!

  • BenGordon92 Concerned Leafs Fan Ben Gordon (@BenGordon92) reported

    @Rogers I'm so glad I dumped all my Rogers crap 2 years ago. ALWAYS down. Only thing consistent is your nagging for the bill to be paid (even though it's auto deposit and I could see you charged it every month)

  • CharlotteAsks Charlotte in Toronto | BLM | Stop Asian Hate (@CharlotteAsks) reported

    @Rogers Almost 24h down for some people. No one would really have gotten any updates if they didn’t follow on Twitter. To not even receive an email or a text of what was going on is pretty insulting.