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Rogers outages and service status in New Hamburg, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around New Hamburg, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received May 6, 9:21 PM EDT.
  • 45% Internet (45%)
  • 36% TV (36%)
  • 9% Total Blackout (9%)
  • 9% Phone (9%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Hamburg, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, and Waterloo.

CityProblem TypeReport Time
Kitchener Internet 2 days ago
Kitchener Internet 4 days ago
Kitchener TV 9 days ago
Waterloo Internet 9 days ago
Kitchener TV 10 days ago
Waterloo Phone 13 days ago

Nearby cities with recent reports

Kitchener

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • Toyotasrgr8cars
    M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • m4middle
    Meaghan M (@m4middle) reported from Lakeshore Village, Ontario

    @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

  • jiminthecage
    engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • thiagoneres
    Thiago Neres (@thiagoneres) reported from Kitchener, Ontario

    @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • AidenPurcell
    Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • AndyCWood
    Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • grlsruledaworld
    EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • amourrachelle
    ray (@amourrachelle) reported

    @RogersHelps heyyy I’ve had a couple of outrages where my router is connected but the internet service is down, anything going on over there? Resets seem to work for now but I can’t keep doing that while I’m working :s

  • Paul__Walsh
    Paul Walsh (@Paul__Walsh) reported

    @ScammerDefence @TELUS @Rogers That doesn’t actually happen and even if it did, the damage is already done. Threat based security for phishing will never be good enough. It’s time to pivot to zero trust for URLs.

  • Cryptopearl_
    Crypto.pearl (@Cryptopearl_) reported

    @Rogers Ive been on hold for over an hour. Your cs is terrible @Rogers

  • Iam_viktoh1
    viktoh (@Iam_viktoh1) reported

    @RogersHelps I’ve tried resolving this through support multiple times but was refused a refund. I’m requesting that the overpaid amount be refunded back to me, not kept as account credit. I’ve also filed a complaint with the Commission for Complaints for Telecom-television Services (CCTS)

  • Charlii_aBB
    Charlii (@Charlii_aBB) reported

    @allkindsXO @RogersHelps Same. I have been bumped around in the queue too. At say 24 then it jumps to 27 and starts counting down again. I'm almost hitting the 2 hour mark with nothing. This is ridiculous.

  • HeldyCarvalho
    Heldy (@HeldyCarvalho) reported

    @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.

  • ninjachyck
    Cosmochyck (@ninjachyck) reported

    @RogersHelps Given it was never printed in the first place, so there should be no fee. You want everyone to go paperless and then don't have the information required. I'll just send CRA to you.

  • imranist4n
    immy (@imranist4n) reported

    @RogersHelps do we have to submit a complaint with CCTS in order to get anything done? I have called 5 times or more for the same issue and each time the agent says it’s resolved but it’s not.

  • HoneyboyWilson6
    Honeyboy Wilson (@HoneyboyWilson6) reported

    @RogersHelps Rebooting the modem fixed the problem. I didn’t think of that first because the other apps were working ok.

  • millhist
    TheHat (@millhist) reported

    @RogersHelps Done and it gives me the same behavior. This time it was less than one minute between login attempts. Face it it is your app. Not me