Rogers Outage Report in New Hamburg, Ontario

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (4%)

Live Outage Map Near New Hamburg, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, St. Jacobs, and Baden.

City	Problem Type	Report Time
Kitchener	Wi-fi	2 days ago
Kitchener	TV	4 days ago
Kitchener	Internet	5 days ago
Kitchener	Internet	5 days ago
Kitchener	TV	7 days ago
Kitchener	TV	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

• 
  Caroline Wolff (@diva701) reported 18 seconds ago from Kitchener, Ontario

  @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

• 
  TheHowitzer (@TheHowitzer9000) reported 56 seconds ago from Waterloo, Ontario

  I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

• 
  Jimmy Moss (@🏡) (@TheSmileCEO) reported 2 minutes ago from Waterloo, Ontario

  @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

• 
  Karl Zenith Nieva (@TheKarltopia) reported 7 minutes ago from Waterloo, Ontario

  @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

• 
  Greg Smith (@TheJarraCanuck) reported 9 minutes ago from Waterloo, Ontario

  @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

• 
  TheHowitzer (@TheHowitzer9000) reported 11 minutes ago from Waterloo, Ontario

  @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

• 
  Reg Martin (@reg_martin) reported 16 minutes ago from Waterloo, Ontario

  @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

• 
  Karyn Hynes (@karynhynes) reported 16 minutes ago from Waterloo, Ontario

  I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

• 
  TheHowitzer (@TheHowitzer9000) reported 17 minutes ago from Waterloo, Ontario

  A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

• 
  Chad R. Smith (@thechadrsmith) reported 24 minutes ago from Kitchener, Ontario

  @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

• 
  Kevin (@kevin_maltby) reported 27 minutes ago from Kitchener, Ontario

  But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

• 
  S.Coghlin (@scoghlin) reported 32 minutes ago from Kitchener, Ontario

  Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

• 
  Brenda Atchison 🇨🇦 (@1_bande) reported 32 minutes ago from Kitchener, Ontario

  @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

• 
  Brenda Atchison 🇨🇦 (@1_bande) reported 35 minutes ago from Kitchener, Ontario

  @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

• 
  TheHowitzer (@TheHowitzer9000) reported 38 minutes ago from Waterloo, Ontario

  Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

• 
  EmpowerGirlsToday (@grlsruledaworld) reported 39 minutes ago from Waterloo, Ontario

  @rogers no home internet service in Waterloo

• 
  Dan (@NothingworksDan) reported 41 minutes ago from Kitchener, Ontario

  @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

• 
  Karyn Hynes (@karynhynes) reported 51 minutes ago from Waterloo, Ontario

  I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

• 
  M (@Toyotasrgr8cars) reported 53 minutes ago from Kitchener, Ontario

  @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

• 
  Loren Padelford (@LorenPadelford) reported 57 minutes ago from Kitchener, Ontario

  Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  beerland (@redbirddenied) reported 9 minutes ago

  Since @Rogers acquired @ShawDirect the service became ******! ****, how bad can be a company that can't keep what was good before

• 
  Bob McKenzie (@petebrokemyteam) reported 10 minutes ago

  @Rogers You missed a zero. 9.5/100. That's a little better than I would give you for my service, but good job!

• 
  Ryan (@Ryan_Q97) reported 11 minutes ago

  After starting an inquiry 3 weeks ago into why on earth my bill was $522 for 1 month of @RogersHelps service (tv/internet) they ACTUALLY pushed a $488.29 payment through on my credit card without even giving a ******* explanation on how the hell $135 service became a $488 bill

• 
  Pokemon Professor Glaw (YouTube) (@ProfessorGlaw) reported 12 minutes ago

  @spiceofsound @RogersHelps I'm in Durham, construction crew dug through the line. Bell has already had a guy out and fixed my neighbors issue but Rogers can't get a guy out till Friday... Hope you have better luck

• 
  Kevin Locke (@LockeKevin) reported 16 minutes ago

  @_phil_i_am_ @RogersHelps They said it's an area outage. That's all I got from them. Can't wait til I get @Bell fibe in my area!!

• 
  tanyao (@tanyalaughs) reported 18 minutes ago

  @RogersHelps our internet is down. Is there an outtage?

• 
  Sundararajan Mohan (@leomattel) reported 20 minutes ago

  @RogersHelps - I've been on the chat waiting for an agent for a while now. No response. It is like a ghost town. My internet service has been slow since the afternoon. I have a 300Mbps connection. On a wired - I get no more 15Mbps. Help? Restarted modem/router. No dice!

• 
  Mike Wojtas (@MikeWojtas) reported 22 minutes ago

  @LockeKevin @RogersHelps Down in Mississauga too

• 
  Autumn Meek (@ChemGeek83) reported 25 minutes ago

  @RogersHelps help, the NHL live isn't showing any video feed for the Leafs vs Habs game! I've tried two different browsers and the other game currently on is showing fine.

• 
  Kevin D'Arcy (@KevinDarcyTFM) reported 29 minutes ago

  @RogersHelps @ChemGeek83 Having the same problem. Other games stream fine but the Leafs game isn’t. Tried multiple devices and browsers