Rogers outages and service status in New Hamburg, Ontario
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Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around New Hamburg, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Jul 16, 6:04 PM EDT.
- Internet (38%)
- TV (38%)
- E-mail (8%)
- Total Blackout (8%)
- Phone (8%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Hamburg, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Hamburg, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
TV | 12 hours ago |
|
Kitchener
|
Internet | 19 hours ago |
|
Kitchener
|
TV | 10 days ago |
|
Waterloo
|
Internet | 12 days ago |
|
Kitchener
|
Total Blackout | 13 days ago |
|
Waterloo
|
Phone | 13 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Rogers Issues Reports Near New Hamburg, Ontario
Latest outage, problems and issue reports in New Hamburg and nearby locations:
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David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Derek Andrew Gabriel Kelly (@_derekagkelly) reported from Perth East, Ontario@Rogers I have no service. Seems to be a wider issue. When will it restored
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Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, OntarioAnd typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T
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Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Joshua Broderick (@JoshBroderick17) reported from Kitchener, OntarioThanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
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Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
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Loren Padelford (@LorenPadelford) reported from Kitchener, OntarioHey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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Sam (@SamClairmont91) reported from Kitchener, Ontario@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #
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Gavy (@GurpartapSS) reported from Kitchener, Ontario@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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Meaghan M (@m4middle) reported from Lakeshore Village, Ontario@RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioHey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Allan Thompson (@gastropod225061) reported from Kitchener, OntarioI'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Golf Is Mental (@golfismental) reported@BobWeeksTSN This is a disgrace @Rogers another customer lost.
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Edith (@edpear) reported@RogersHelps I did and I talked to a Philippines who couldn't help me. Twitter is my last resort option after every oversea person I reached never understood the problem or worse thought they fixed it but didn't. They are not too smart in my experience.
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bijboutique (@bijboutique1) reported@RogersHelps @TELUS sucks! Their customer support is just as bad as their services. Clueless and only concerned with selling me fiber optic.
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Jack Carlow (@jackcarlow11) reported@Rogers @ShawDirect you guys are a disgrace. Back to back years in the Open Championship you can’t put the golf on in Canada. Embarrassing. This is not what golf fans deserve after what they pay for. Please fix
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KilconaVC (@KilconaVC) reported@RogersHelps I’ve rebooted my router about 100 times in the past few months. These kind of issues I expected in the advent of wireless services. Not in the present day. Prior to your takeover of Shaw I had to reboot my router almost never.
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Golfmulligan (@GolfMulligan) reported@RogersHelps @JayJanower Horrible screwup. Just horrible.
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Ron Fox (@foxron72) reported@JayJanower @Rogers And this is something that just rogers is doing?? 2026 customer service doesnt exist anymore period.
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Arbutus Running Fox (@xuanyuanxiaohei) reported@Rogers If you're cancelling Rogers service, don't rely on a phone call alone. Make sure you get written or email confirmation of your cancellation. Otherwise, you may end up being billed for a service you already cancelled and returned the equipment for.
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Future (@Future2025to28) reported@RogersHelps @REWoman No, they’re not answering! You guys are in the field of “Tele-communication” and I wonder how come your communication with your clients is so poor? Why can’t you attend calls from your customers? You are the boss of “Telecommunication”. Strange!!
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Irene-Irka😺🇺🇦🇨🇦 (@Irene_NoKillTO) reported@RogersHelps Why can't your customer service staff provide that information. I specifically asked their manager for an alternative contact.