Rogers Outage in New Hamburg, Ontario

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

 Problems detected at Rogers

Rogers problems in the last 24 hours in New Hamburg, Ontario

Rogers Outage Chart in New Hamburg, Ontario

March 28: Problems at Rogers

Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet 72.75% Internet
  • Wi-fi 8.16% Wi-fi
  • TV 6.79% TV
  • Total Blackout 4.46% Total Blackout
  • Phone 4.43% Phone
  • E-mail 3.41% E-mail

Rogers Outage Map Near New Hamburg, Ontario

The most recent outage reports and issues originated from Kitchener, Waterloo and Baden.

Kitchener Internet
Waterloo Internet
Kitchener Internet
Kitchener Internet
Waterloo Internet
Waterloo Internet

Rogers in New Hamburg, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:
  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • diva701 Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • kevin_maltby Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • Toyotasrgr8cars M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • reg_martin Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • AndyCWood Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • AidenPurcell Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • SallySarachman Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario

    @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

  • ishansa Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • kaylacforget_ KaylaChristina (@kaylacforget_) reported from Kitchener, Ontario

    For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃

  • kevinpauls Kevin Pauls™ (@kevinpauls) reported from Wilmot Centre, Ontario

    @RogersBiz I have had 3 chats with your online people. All issues were looked after well and I was very happy - however, I requested a transcript for all 3 chats as I closed the chat-window - all 3 did not get emailed and the chat window closed...this is not acceptable. Pls Fix

  • KechTech Darryl Kechnie (@KechTech) reported from Kitchener, Ontario

    @CdnChamberofCom the practice of telco’s like @Bell & @Rogers charging us to become their customer through the charging of “setup fees” is pernicious and absurd. This practice seems to be spreading into the utilities market, essentially becoming an acceptable fleecing culture.

  • IanEwing I Am Ian (@IanEwing) reported from Waterloo, Ontario

    @joe_popma @RogersHelps @Rogers Joe, just bail on them. This is a systematic issue, not a specific rep. I’ve jumped to @TekSavvyCSR. Same lines, same service, better price, way better customer service.

  • zachanthems Zach (@zachanthems) reported from Kitchener, Ontario

    @RogersHelps Lots of issues with Ignite tv 4K channels lately.. freezing and lagging.. Kinda disappointing

  • brianbazely Brian Bazely (@brianbazely) reported from Kitchener, Ontario

    After 2 years of pain and overcharging THOUSANDS of $$ #rogers #ombudsman finally paid us back but then Rogers cut off 2 of our businesses service today BRUTAL @RogersBiz @Rogers @rogers #service #crtc impacting our small business

  • lilkotts Erin Kotlar (@lilkotts) reported from Kitchener, Ontario

    Never in my life have I had such horrendous customer service in my f***ing life as I did tonight 🤬 Looking for a new internet provider.. So peeved @Rogers @RogersHelps

  • BigJGonzalez Gonzalez (@BigJGonzalez) reported from Waterloo, Ontario

    @Rogers you're trash. Your internet sucks

  • ChrisArnold33 Chris Arnold (@ChrisArnold33) reported from Kitchener, Ontario

    Have had @Rogers #Ignite for almost two months. Has yet to work consistently for more than a week. Three tech visits, one outside maintenance visit, and here we are with another night of glitchy internet and tv. A premium price for an inconsistent service. @RogersHelps

  • armedwithjello Alison Gothard-Huang (@armedwithjello) reported from Kitchener, Ontario

    @OWRandom1 @RogersHelps It is an outage of the Rogers network, and is beyond the control of Teksavvy. Yell at Rogers for any lack of service!

  • tutogomez1 Germán A. Gómez-Ríos (@tutogomez1) reported from Waterloo, Ontario

    @RogersHelps Guys, 24h is reasonable time to fix a service. 72h is a lot of time. Thank God it is internet malfunctioning and not a gas/oil leak. #Rogerspleasehiremorepeople @Rogers @RogersHelps

  • tutogomez1 Germán A. Gómez-Ríos (@tutogomez1) reported from Waterloo, Ontario

    @RogersHelps The key factor here is not the willingness to help, but when are you helping... given the 48h notice for repairs it seems you guys have more customers than you can actually handle... *** BTW: customer service has been great (nothing personal). @Rogers should hire more people!

  • maxschirm Maximilien Schirm (@maxschirm) reported from Waterloo, Ontario

    @RogersHelps I reset the modem again and it is working now. It was both wired and wifi (own router), but the router is not the issue.

  • maxschirm Maximilien Schirm (@maxschirm) reported from Waterloo, Ontario

    I am absolutely sick of my @Rogers internet going down. It seems to happen at least once a month. Time to switch? @Bell what do you have to offer?

  • karynhynes Karyn Hynes (@karynhynes) reported from Kitchener, Ontario

    @megannvella @Rogers You can defs leave but basically every carrier is just as crazy and probably won’t compare to what you’re on. Call Rogers and select the option to cancel.. it’ll bring you to loyalty and see if they can do anything!!

  • karynhynes Karyn Hynes (@karynhynes) reported from Kitchener, Ontario

    @megannvella @Rogers Sorry the 10gb or 30gb option cause they no longer offer a 20gb. But again loyalty can help you with that my dude.

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Kitchener, Ontario

    @rogers what’s going on with my “high speed” internet service? I’ve already had a technician here - soooo frustrating. I guess the kids and I really don’t need to watch Jumangi

  • maxschirm Maximilien Schirm (@maxschirm) reported from Waterloo, Ontario

    @RogersHelps Rebooting the modem seems to have resolved the issue.

  • maxschirm Maximilien Schirm (@maxschirm) reported from Waterloo, Ontario

    @RogersHelps any cable internet issues in the Waterloo area? Getting a bit sick of service inconsistencies.

  • ConnorPoultnz Connor Poultney (@ConnorPoultnz) reported from Brunner, Ontario

    @RogersHelps Hey do you know if there is a service outage in the Stratford/Shakespeare area ? My internet keeps going out, I tried unplugging/re plugging in the modem it worked for 5 minutes now it's out again .

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Your service is absolute garbage. Spontaneously my remote all of a sudden doesn't work. There goes my weekend. Can't even change the channel. Time to call @Bell. Nowhere to go but up.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:
  • talkitytash Natasha W (@talkitytash) reported

    @RogersHelps @KraftyCanuck holy crap what the fudge

  • KipperLauren Kira Lauren (@KipperLauren) reported

    @RogersHelps my internet is down. Have rebooted modem twice and it didn’t work. Help!!!

  • SethSB_ oG $wank8️⃣ (@SethSB_) reported

    We pay for high speed internet in my crib but my shit slow as hell. I have to keep plugging out the router and the internet is weak as hell upstairs. you guys are ass @Rogers

  • vsavmadethis vsavmadethis (@vsavmadethis) reported

    @CircularLogic89 @RogersHelps This was an issue way before the whole Corona situation so what you're saying is not very helpful

  • vsavmadethis vsavmadethis (@vsavmadethis) reported

    @CircularLogic89 @RogersHelps This was an issue way before the whole Corona situation so what your saying is not an answer for me

  • Alan77471698 Alan (@Alan77471698) reported

    @RogersBiz @RogersBiz is run by the worst people. You all belong in hell.

  • Sabee003 Where you at Sabee? (@Sabee003) reported

    Bruh @rogers loves to charge people premium prices and then provides the worst services

  • cherylsinghh (@cherylsinghh) reported

    this is not the type for the wifi to be acting up @rogers pls help

  • anjagusev anja gusev (@anjagusev) reported

    Working in tech, I’m used to services having status pages that customers can check for reported outages. Imagine my surprise when it took me 2 hours calling @Rogers @RogersHelps to even get an answer if there is an outage... during a crisis when internet is critical.

  • KBRadio_Canada KB Radio Canada (@KBRadio_Canada) reported

    @rogers @rogershelps 3 straight days of internet issues in the evening hours. 7 phones calls. 1 service call that shouldn't have been booked. 2 maintenance tickets, the first one cleared because they claim they didn't have enough information, & the second one cleared (page 1)