Rogers

Rogers Outage Report in New Hamburg, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Hamburg, Ontario 01/28/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Hamburg, Ontario

The most recent Rogers outage reports came from the following cities: Waterloo and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo TV
CanadaKitchener TV
CanadaKitchener TV
CanadaKitchener Internet
CanadaWaterloo TV
CanadaKitchener E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • _derekagkelly Derek Andrew Gabriel Kelly (@_derekagkelly) reported from Perth East, Ontario

    @Rogers I have no service. Seems to be a wider issue. When will it restored

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JayYouIce Triimmyturner (@JayYouIce) reported

    Whatever happened to that $400 credit @Rogers was supposed to give us for screwing with our service for those few days?

  • 6ixJaayy Candle Whoreder (@6ixJaayy) reported

    Everybody needs to stfu ab #PValley like some of us been without internet since the storm..…. @rogers count your friggen days. Inconsistent *** service got me missing work and my shows.

  • heather_hear Heather Hear (@heather_hear) reported

    Never seen this before. What's Happening list: #RogersBTS Student plans, smart prices. Promoted by Rogers. Gotta be @Rogers company. Number of tweets? Zero. No results for "#RogersBTS".

  • Hollaaaay Holly (@Hollaaaay) reported

    Has anyone else’s @RogersHelps service been atrocious since the ********* out? I’m running on 3G right now….

  • BigShowForward Scott Forward (@BigShowForward) reported

    @RogersHelps received a text from you this morning saying there are issues in my area and I’ve been up and down all day. Makes it tough to work and has me questioning why I pay you guys so much money a month. I need a resolution asap.

  • LouLouLeRoux LouLouLeRoux (@LouLouLeRoux) reported

    @Rogers @RogersHelps Please confirm that Rogers is crediting for 5 days for cellular & internet services due to the outage. If so, my bill is incorrect and my credit is short by almost half of what’s owed.

  • FOTHunniebee Hunniebee (@FOTHunniebee) reported

    @yunbun_ @Rogers is down for me in Toronto

  • a_rajpara Ansh Rajpara (@a_rajpara) reported

    @RogersHelps your customer service sucks giving 5 dqys of credit is like giving a kid a candy to convince them to your orders. Customer service sucks. After having my tenure completed with rogers I'm not continuing with you guys. You had the audacity to tweet during the outages.

  • 613_Me 613_Me (@613_Me) reported

    @RogersHelps I’m not officially sure what you can do for me. We were down yesterday. We have been down 3 times for 45 mins each time today and every time it happens, I dm, only to be told there is an outage in my area with no reason given and just a bunch of platitudes and no resolution.

  • kpez_says zǝɹǝԀ uıʌǝʞ (@kpez_says) reported

    @RogersHelps how does your "Ignite Wi-Fi Satisfaction Guarantee" work? I haven't been satisfied with your service since 2021, so any information would be greatly appreciated