Rogers

Rogers Outage Report in New Hamburg, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Hamburg, Ontario 03/26/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near New Hamburg, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, St. Jacobs and Baden.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener TV
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener TV
CanadaKitchener TV
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • _derekagkelly Derek Andrew Gabriel Kelly (@_derekagkelly) reported from Perth East, Ontario

    @Rogers I have no service. Seems to be a wider issue. When will it restored

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • itzDylanB Its_Dylanb (@itzDylanB) reported

    @Rogers I appreciate the service being back on today, but it's so slow now I can't complete a speed test 1/100 times I tride and the TVs cut out. This is coming from a customer who has dealt with over 50 techs in the last couple years. Give better service to the public please 🙏

  • nickdoh81 Nick Doherty (@nickdoh81) reported

    @PeelIWG @CheriDiNovo @Rogers Deactivated phone with the SIM card in it still has a signal. If the service provider for that SIM card is offline there's no signal. No signal no 911

  • mandeepoo9 Mandeep singh (@mandeepoo9) reported

    @RogersHelps 2 dollars 15 cents is what i will get for your all day outage and loosing hundreds 🤪🤪🤪

  • asdfghj91413048 Jessjoy (@asdfghj91413048) reported

    @chethosahalli @RogersHelps @Rogers The Canadian way. Never have standards or expectations for anyone or anything and still pay the highest rates in the developed nation.

  • arafezi Amir Rafezi (@arafezi) reported

    I think the big @Rogers outage is the perfect example of why #monopolies & concentration of any industry in a handful of companies is not good for the greater good. #canpoli

  • Nicolas59948634 Nicolas Evans (@Nicolas59948634) reported

    @RogersHelps You guys think it's better to keep people in the dark, not even telling people the problem just that an outage is happening. Toronto police had to tell the public that they can't even call 911. NOT EVEN YOU GUYS TOLD THAT STILL. You obviously don't care about your customers.

  • tordiecat Shauna Darling (@tordiecat) reported

    @RogersHelps Can you please sort yourselves out. I am a middle aged woman who just wants to have a few drinks, mindlessly watch her TV, and scroll tik tok. We were restored, now the TV is acting up, and other friends are stating the same. We pay you enough, now fix the problem!!!

  • susan_bellows08 Susan Bellows (@susan_bellows08) reported

    @RogersHelps @Rogers Still no service at all for me (NL)

  • QuinnC0699 Quinn Laura Bri Taylor-Cable (@QuinnC0699) reported

    @chethosahalli @RogersHelps @Rogers Most people do not have landlines anymore, so many people were without access to call 911. Not to mention that debit machines and atms were down yesterday as well. Sure we could have lived without internet or phone for a day in the past, but we live in a present were internet

  • LucyAbateShow The Lucy Abate Show (@LucyAbateShow) reported

    @RogersHelps It cost millions to both businesses and people around the country. To not even be able to call 911 is a serious issue on your part.