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Rogers outages and service status in New Hamburg, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around New Hamburg, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received Aug 1, 5:54 PM EDT.
  • 45% TV (45%)
  • 36% Internet (36%)
  • 18% Total Blackout (18%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Hamburg, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, and Waterloo.

CityProblem TypeReport Time
Kitchener TV 5 days ago
Waterloo TV 6 days ago
Kitchener TV 11 days ago
Kitchener TV 11 days ago
Kitchener Total Blackout 11 days ago
Kitchener Total Blackout 15 days ago

Nearby cities with recent reports

Kitchener

1 recent signals

5 days ago
Waterloo

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • TheSmileCEO
    Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • ishansa
    Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • pixl_frames
    PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • krinal
    Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • _derekagkelly
    Derek Andrew Gabriel Kelly (@_derekagkelly) reported from Perth East, Ontario

    @Rogers I have no service. Seems to be a wider issue. When will it restored

  • Toyotasrgr8cars
    M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • kaylacforget_
    KaylaChristina (@kaylacforget_) reported from Kitchener, Ontario

    For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • MsBrooksWRDSB
    Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • kevin_maltby
    Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • momluvsfood
    Heather F. (@momluvsfood) reported

    @RogersHelps @Rogers It’s now a game. 3 hours in the queue yesterday only to be cut off. This morning I called at 9am the time the lines start. I’m still waiting in the queue 2 hours later. What are your metrics, average call delay, first call resolution , cust Sat?

  • visitorsdigest
    Island Time (@visitorsdigest) reported

    @lamphieryeg @RogersHelps @Rogers I spent 90 minutes last week on the phone and was shuffled to FOUR customer “service” agents before speaking to someone willing to deal with my issue which was that my internet speed was just over 50% of what I’ve been paying for for over a year. The system is designed to fail.

  • TorgrimsonKevin
    Kevin Torgrimson (@TorgrimsonKevin) reported

    @FierySharky @Rogers @Sportsnet I’ll say….they don’t give a **** about western Canada.

  • HaroldCundal
    Harold Cundal III (@HaroldCundal) reported

    @KellyHrudey Damn, gonna miss you on the screen, Kelly! Another proof that @Rogers is tanking @Sportsnet hard. Will be watching anxiously for Hrudey 3.0.

  • WestHamCanada
    CanadianHammer🍀🇨🇦 (@WestHamCanada) reported

    @FierySharky @Rogers @Sportsnet This isn’t bad news. Hate seeing anyone losing their job but he was a real prick during Covid.

  • Dave_Sandford
    🐻‍❄️ Dave Sandford 🦌 (@Dave_Sandford) reported

    @RogersHelps how is it that I can't get through to Roger's wireless on the phone? Just ai crap and each time it says "we'll transfer you to a specialist" I'm told "we are experiencing higher calls than usual and we can't take your call" and then disconnects. Customer service 0/10

  • podgoalzin17
    DTomko_ (@podgoalzin17) reported

    @RealDonBradshaw @BlueJays @Rogers You kinda look like an idiot , this adds up.

  • jim_duffus
    Just call me....Duff (@jim_duffus) reported

    @RealDonBradshaw @BlueJays @Rogers Is he or is he NOT a #bluejay. Whats the issue?

  • cathykelly80
    Cathy NOT Kelly (@cathykelly80) reported

    @Joseph2653 @RogersHelps @Rogers It’s really ****** that they don’t value their customers and I’m pretty sure they 💯 expect you to pony up when they send your bill every month. We switched to Bell Fibre and never looked back. I’m sorry you don’t currently have that option

  • AR_Vancouver
    🇨🇦Rupee D (@AR_Vancouver) reported

    @Kuljeet123r @Rogers Telus is answer. Try it and you won’t regret. They have best Fiber internet and best customer service.