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Rogers

Rogers outages and service status in New Hamburg, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around New Hamburg, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received May 20, 8:10 PM EDT.
  • 64% Internet (64%)
  • 21% TV (21%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Hamburg, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, and Waterloo.

CityProblem TypeReport Time
Kitchener Total Blackout 2 days ago
Kitchener Internet 2 days ago
Kitchener Internet 9 days ago
Kitchener TV 9 days ago
Kitchener Internet 9 days ago
Kitchener Internet 10 days ago

Nearby cities with recent reports

Kitchener

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • m4middle
    Meaghan M (@m4middle) reported from Lakeshore Village, Ontario

    @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • krinal
    Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • _derekagkelly
    Derek Andrew Gabriel Kelly (@_derekagkelly) reported from Perth East, Ontario

    @Rogers I have no service. Seems to be a wider issue. When will it restored

  • Jenn_Passy
    Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario

    @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • kevin_maltby
    Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • ishansa
    Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinADWright
    Kevin Wright (@KevinADWright) reported

    @RogersHelps @tobi My iPhone Air was unable to tether, I tried all the normal troubleshooting steps. Then I confirmed it was a Rogers issue by going near the border and tethering on the US networks just fine. What fixed Rogers for me was setting apn: mobile.apn

  • briangm11
    BrianM (@briangm11) reported

    @RogersHelps I hope someone calls me with positive information, but not holding my breath! The company-wide cutbacks in your service departments does not look good on you.

  • mckaytoronto
    David (@mckaytoronto) reported

    WTF???? @Sportsnet @Rogers I have FIVE Sportsnet channels and not ONE HAS THE #NBA PLAYOFFS! - Four with the same playoff hockey game!

  • mikeassad77
    Mike Assad (@mikeassad77) reported

    @tobi @Rogers That’s been bugging me for a while. I gave up trying to contact support. What a joke of a company.

  • lunchbox_23
    Noah sans Ark (@lunchbox_23) reported

    @RogersHelps It’s intermittent. I spent over an hour waiting for tech support for them to say “welp, looks good on our end!”

  • ahmadbabar
    Ahmad Babar احمد بابر (@ahmadbabar) reported

    @RogersHelps Mobile outage. Phone is on emergency numbers only. No data, no calls, no text

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @JMCInformation @Rogers That’s for the info @JMCInformation , I will also contact them with my issue. Even though I canceled all Roger’s services after almost 50years because of their horrible customer service after they layed off staff and contracted customer service to 3rd world countries.

  • kskytte
    Kaykay (@kskytte) reported

    @RogersHelps Good morning! Yes I have, a week or two ago. The person reset our modem on your end and said that should help. It did for a bit but I’m back to unplugging my modem to get things to work.

  • bradeinarsen
    Brad Einarsen (@bradeinarsen) reported

    @JaysChatterBX @RogersHelps On the outage map they keep moving the "restored" time by one hour every hour...

  • diverjohn80
    John Hardy (@diverjohn80) reported

    @RogersHelps what is the cause of Service Disruption in Ottawa? (Internet)