Rogers

Rogers Outage Report in New Hamburg, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Hamburg, Ontario 12/23/2025 18:25

December 23: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Hamburg, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo and Baden.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener E-mail
CanadaKitchener Internet
CanadaKitchener Wi-fi
CanadaKitchener E-mail
CanadaKitchener Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • kevin_maltby Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • diva701 Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • reg_martin Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • Toyotasrgr8cars M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • AidenPurcell Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • AndyCWood Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Grizz519 rjay (@Grizz519) reported

    @RogersHelps I’m having every problem possible with rogers internet billing hardware and subscriptions it’s crazy how awful rogers service has been for me the last month

  • sdrape11 sdrape1 (@sdrape11) reported

    @Rogers I am incredibly frustrated with your bling team. I called back in March to have a service removed and it is still in my bill. The response from you- we don't see any notes so we aren't refunding you. Horrible service.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @Ellie_Mirni @Rogers @RogersHelps By definition, putting your services 'on hold' is temporary. Your services would resume once the 'hold' ends. If you did not wish to resume services, you would have needed to cancel yot services

  • douglj Doug Littlejohn (@douglj) reported

    Internet from HELL! @RogersHelps internet, cable and home phone have been down for over an hour at L6R in Brampton. Any ETA on when this will be fixed? #Rogers

  • Ellie_Mirni Ellie (@Ellie_Mirni) reported

    @RogersHelps Please stop charging my credit card for the service I've told you and many others at Roger's that I haven't been using since Aug2021.I'm done explaining the situation. Rogers charged my account AGAIN this week, for a wifi account that I told them is no longer in use since Aug2021

  • EganYune Defund cops, Free Palestine, Crush fascists (@EganYune) reported

    @Rogers, this really takes the cake, your laughable "service" is just trolling me - ISP failed 5-6 times (so far) just in the last hour alone. Switching yesterday couldn't have been an easier decision. I will be so happy to see the end of you. 21 year relationship, gone.

  • thiscrazyblog Jenn (@thiscrazyblog) reported

    @Rogers @RogersHelps Our wifi has been going down almost daily for two weeks, and because we have Ignite TV - that means our tv is down too. Can you help?

  • Raine72Parrott Lorrie Parrott (@Raine72Parrott) reported

    @Rogers @MapleLeafs Leafs suck. Costly tickets…losing team.. woke ideologies…couldn’t pay me to be there. Since last strike “not making enough $” when tickets not affordable for most, make more$ then almost everybody yrly and f’n *****? Ya. F u. Never support you.

  • Bigwilly1827 Scoots (@Bigwilly1827) reported

    So I was coaxed into Ignite TV from @Rogers / @RogersHelps which I now pay $2 billion a month plus a brand new line ran to my house and it doesn't even work. Late on a Monday and not even worth the fight. Guess I will cancel in the am

  • uras42720865 Grover’s worst day (@uras42720865) reported

    @Rogers @MapleLeafs They’ll be out 1st round yet again. Media must stop with the “this is the year”, “it’s the real deal” bullshit. When I look at this team I see losers and really bad goaltending. Always next year, right? The leagues most profitable team, they don’t need to win. We are the losers.