Rogers Outage Report in Wilmot Centre, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Wilmot Centre, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wilmot Centre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Rogers
Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Wilmot Centre, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
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| Kitchener |
TV | |
| Kitchener |
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| Waterloo |
Internet | |
| Waterloo |
Internet | |
| Waterloo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Wilmot Centre, Ontario
Latest outage, problems and issue reports in Wilmot Centre and nearby locations:
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Greg Cook 🇨🇦
(@GregnKW) reported
from
Kitchener, Ontario
@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Waterloo, Ontario
@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
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Thiago Neres
(@thiagoneres) reported
from
Kitchener, Ontario
@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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Gavy
(@GurpartapSS) reported
from
Kitchener, Ontario
@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T
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Jennifer Passy
(@Jenn_Passy) reported
from
Kitchener, Ontario
@RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.
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Jenny Brooks
(@MsBrooksWRDSB) reported
from
Kitchener, Ontario
Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Paul Ingram
(@Checkguy2000) reported
from
Kitchener, Ontario
@Rogers no tv for last half hour! Is ignite down? All channels
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Craig Campbell
(@craiger_c) reported
from
Waterloo, Ontario
@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
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Will D
(@wdelves) reported
from
Wilmot Centre, Ontario
@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Joshua Broderick
(@JoshBroderick17) reported
from
Kitchener, Ontario
Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
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Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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The Reaper
(@legion198198) reported
@RogersHelps not only is your infrastructure so garbage, your reps are completely clueless to resolving issues, and after being on hold on 3 occassions for 1 hour+, once the rep answers the phone the line disconnects.
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Geoff Lepper
(@Geoffcan1) reported
@Shay31906720 @RogersHelps @adrianathompso4 Outage wasn't caused by a storm but reportedly by a Rogers maintenance update. Believe that the Rogers outage last year was also caused by something that Rogers did itself. When the company caused the outage there is much more fault than if it had been a storm.
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Manraj
(@gillzer0) reported
Funny thing with @Rogers @RogersHelps is that they will not respect a customer while they are with them. Once you move to a diff provider after a week of back n forth for a better price & call them for disconnection, they try to match or lower than competition. #WastageofTime
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Rodger Allen
(@rodger_allen1) reported
@Gatorlite_1 @Rogers We are also still experiencing problems… frequent picture and sound freezes. Not fixed yet!
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Lorraine Lord🌻
(@Lordlo88) reported
@David_Moscrop My tv still not working properly. How can they say it's only a few customers when their call centre is so busy that the line tells you to call back another time, or that the estimated hold time is 3hours for tech support? @RogersHelps
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A Person
(@MsPinto123) reported
@DaleV73 @RogersHelps Similar issues.
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Marcus Riedner
(@daraddishman) reported
@RogersHelps Are you going to credit me for the lost sales, productivity, and profitability for my small business as well? This is the second outage in 2 years where you botched an "update" - this one cost my business about $350. Looking forward to that level of credit on my next bill. Thx.
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OldguyHarpax
(@brianfitzg) reported
@dont_b_crazy @RogersHelps It’s brutal that @RogersHelps has switched to full on ‘Send us DM’s so social media outrage gets muted’ mode. I finally got through hours of hold time to cancel my service - they hung up on me instantly as soon as I said I wanted to cancel #rogersoutage
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Gregorio Anselmo
(@GregorioAnselm1) reported
@RogersHelps There was an outage too in Comwave. Now would you call that sheer coincidence. No! I am a comwave subscriber and PQ and BQ made a last to the minute move to stop me from disclosing the truth: Francophone Oblates were responsible for the genocide of the indigenous children!
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Don McGugan
(@DonMcGugan) reported
The discounts and promotions @Rogers is going to have to give from the outage should be amazing - everything should be negotiable over the next 6 months if they want to keep customers.