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Rogers

Rogers Outage Report in Wilmot Centre, Ontario

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Wilmot Centre, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wilmot Centre, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Rogers

Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Wilmot Centre, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Ayr, and St. Jacobs.

CityProblem TypeReport Time
Kitchener Internet 19 hours ago
Kitchener Internet 1 day ago
Kitchener Internet 4 days ago
Waterloo E-mail 4 days ago
Kitchener Internet 5 days ago
Kitchener Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Wilmot Centre, Ontario

Latest outage, problems and issue reports in Wilmot Centre and nearby locations:

  • thechadrsmith
    Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • TheSmileCEO
    Jimmy Moss (@🏑) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • diva701
    Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • grlsruledaworld
    EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • dantran88
    dantran πŸ‡¨πŸ‡¦ (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • kevin_maltby
    Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • Toyotasrgr8cars
    M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • 1_bande
    Brenda Atchison πŸ‡¨πŸ‡¦ (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • TheJarraCanuck
    Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable πŸ˜‰

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • 1_bande
    Brenda Atchison πŸ‡¨πŸ‡¦ (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jeftakacs
    jeftakacs (@jeftakacs) reported

    @Rogers My Ignite TV and all of rogers service has not been working right for at least a week. You are making it very difficult for me and our family to work from home.Can I get a discount on all my services until you figure it out? No!! That never happens. Looking at Bell

  • JosephVenne
    Joseph Venne (@JosephVenne) reported

    @RogersHelps I am watching programming throughout the day on different channels when the program will suddenly freeze, no movement, no sound. This happened throughout your service area a few days ago as far as London. It stays like that for about 20 sec to 2 min each time

  • ForMyBro37
    **** Cancer (@ForMyBro37) reported

    @timandfriends @Rogers I can’t stand this guy and the show. Why does this garbage show up on my feed?

  • AstroCanuck
    AstroCanuck 🍁 (@AstroCanuck) reported

    Attempting to cancel my Dad's @Rogers mobile phone plan. The agent I first spoke to was as helpful as possible, but as it stands they want all the money for the phone on a plan that's 2 months old. I've escalated to the next level. Let's see how it goes. 1/n

  • harryvani
    Harry Potter (@harryvani) reported

    @rogers @RogersHelps - Your Hitron CODA-4582 is dropping connections and everytime it needs to unplug and replug the power to get device connected. Even factory reset did not help. Your support rep pushes for upgrade to Ignite. Is this intentional tampering by #Rogers?

  • JosephVenne
    Joseph Venne (@JosephVenne) reported

    @RogersHelps That same issue with freezing screen and sound cutting in and out is happening again, what is the problem

  • frozenmustache
    Dave Wells πŸ‡¨πŸ‡¦πŸπŸ’πŸ₯…πŸŽ£πŸŽ (@frozenmustache) reported

    Ok @Rogers . My Ignite TV service has not been working right for at least a week. Are you killing me? Can I get a discount on my until you figure it out? No!! That never happens. You are changing a arm and a leg for garbage services. Not Happy.

  • pippidippi789
    pip (@pippidippi789) reported

    @RogersHelps hello, I am in downtown Toronto with no internet service. Please help?

  • Mw_ottawa
    M (@Mw_ottawa) reported

    @RogersHelps Internet down all day in Beacon Hill area? How do I get internet back?

  • AmandaRisser1
    Amanda Mae Risser -- Canadian. 43 years old. (@AmandaRisser1) reported

    How many computers, cameras, phones, laptops, fax machines, TVs, etc has @Rogers & other service providers destroy(ed) by having us plug their cables, cords, etc in our devices? I lost many. Shouldn't there be an adapter to plug the cable in to a device (something in-between)