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Rogers outages and service status in Wilmot Centre, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Wilmot Centre, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Jul 16, 11:48 AM EDT.
  • 42% Internet (42%)
  • 33% TV (33%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Wilmot Centre, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wilmot Centre, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Rogers

Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wilmot Centre, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, and Waterloo.

CityProblem TypeReport Time
Kitchener Internet 5 hours ago
Kitchener TV 10 days ago
Waterloo Internet 11 days ago
Kitchener Total Blackout 13 days ago
Waterloo Phone 13 days ago
Kitchener TV 15 days ago

Nearby cities with recent reports

Kitchener

1 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Wilmot Centre, Ontario

Latest outage, problems and issue reports in Wilmot Centre and nearby locations:

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • GurpartapSS
    Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • m4middle
    Meaghan M (@m4middle) reported from Lakeshore Village, Ontario

    @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

  • AidenPurcell
    Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • GregnKW
    Greg Cook 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GregnKW) reported from Alpine Village, Ontario

    I don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps

  • SamClairmont91
    Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • SallySarachman
    Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario

    @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

  • ishansa
    Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cdnsorryeh
    Sorry Eh 🇨🇦 🐜 (@cdnsorryeh) reported

    @canmericanized @Rogers @CRTCeng try Bell, then Telus etc. They are relentless. If anyone ever calls claiming to be a company (utilities, bank etc), never call back the number they give you. Look at your bill or card & call that number. 2/2

  • Marc86450029
    M (@Marc86450029) reported

    @globeandmail are you aware that @Rogers use the press focus on the mlse purchase to hide the fact that on the same day they cut hundreds of jobs in Atlantic, Canada of support agents outsourcing the jobs to India... Their communications strategy was to hide it!...

  • realJ_Mitchell
    Jamie Mitchell (@realJ_Mitchell) reported

    @RogersHelps I’ve been trying to cancel my service since the start of the month. Impossible to do when no one picks up OR the system hangs up on me. And I can’t cancel in your stores.

  • e72319143
    R_J 🎗🇮🇱 📟 (@e72319143) reported

    @REWoman @Rogers They are the worst!! Can’t stand Rogers!

  • Stevest48366771
    SteveSteele 🇨🇦 (@Stevest48366771) reported

    @REWoman @Rogers Rogers is the worst. As much as I complain about the cost of Bell, it's never gone down. Not once.

  • SuckMySocks12
    Jessica (@SuckMySocks12) reported

    @Stagger1Lee2 @RogersHelps 🙄😑 I agree, it is AWFUL. I had to watch one show on closed captioning just so I could at least see what was being said. So that was really enjoyable! NOT! 🙄

  • john_tucci
    John Tucci (@john_tucci) reported

    @RogersHelps How long should I stay on hold for? I’m at 1.75 hours now. Just help me please.

  • DidomizioRocco
    RockDee (@DidomizioRocco) reported

    @RogersHelps Bla, bla , bla. Use those prepared statements on those ppl under 18. Your customer service needs a facelift. Nvr missed a payment and always paid on time. Thx for nothing. No more! Cancelling my service

  • peaches71_00
    Miranda Loberto (@peaches71_00) reported

    @Rogers I waited two hours on hold for technical support only to be told by a recording that my call cannot be answered at this time and hung up. Beyond frustrated.

  • MattCundill
    Matt Cundill | Voiceover 🎙️ | Podcast Wizard 🎤 (@MattCundill) reported

    @RogersHelps Here’s what happened… Rogers service person: “You have 30 days to return the equipment” Me: “It has been sent. I can get to your courier provider in 4 days.” Next Day another call: “You owe us $1000 for the equipment you haven’t returned.” Day after That: “When are you paying us for the equipment you haven’t returned?” Day after that: “We haven’t received the equipment, can you arrange payment?” While Driving to return the Equipment: “If you don’t return the equipment we will charge you” None of your people could access notes on the file from the previous call. Now bye.