Rogers outages and service status in Pierrefonds, Quebec

Problems in the last 24 hours in Pierrefonds, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pierrefonds, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Pierrefonds, Quebec

Latest outage, problems and issue reports in Pierrefonds and nearby locations:

• 
  Dave Coleman (@wrenchsays) reported 10 minutes ago from Dorval, Quebec

  Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.

• 
  phyl47 (@phyl47) reported 58 minutes ago from Dollard-Des Ormeaux, Quebec

  @RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Grice, JD, BA. (Mr) (@dan_grice) reported 4 minutes ago

  @princessrica84 @Sportsnet @Rogers It sucks. On the flip side, we’ll have less media initiated trades.

• 
  Chris Arnold (@ChrisArnold33) reported 8 minutes ago

  @RogersHelps It takes hours to get through tech support and days to get someone out. It just happened randomly and I’ve seen before when the outage detector says no outage when there is one.

• 
  Rita (@ritasummerstar) reported 11 minutes ago

  @RogersHelps you just disconnect calls now and tell customers to call back later? What ******** kind of customer service is that?

• 
  ok (@kb30309) reported 16 minutes ago

  @yyzsportsmedia @Rogers @Sportsnet is such a garbage company

• 
  DNA does not lie! (@dnadoesnotlie) reported 17 minutes ago

  @Bell_Aliant @Rogers As an unusual homebase customer, I happen to have Rogers TV and Internet and cellular service and I love their cellular service and their TV service is excellent I also happen to have Bell TV service, Internet service and landline service I do not think you will ever find that many customers who have those services from both companies so I can honestly give you a true opinion on them both The one thing about Rogers is that the majority of their employees are Canadian that means that they keep the Canadian dollars that are paid for their services in Canada. Keep Canadians employed and paying Canadian taxes. Bell, on the other hand has a majority of their employed staff outside of Country. They are sending Canadian dollars that are paid for a service in Canada to other nations and other citizens and other countries and other countries taxes that means those two dollars away from Canadians and away from the Canadian taxpayers when most honest Canadian people have to keep paying, however, the companies get around it Also, very unacceptable

• 
  ज्वलंत (@JwalantSoneji) reported 20 minutes ago

  @Rogers waiting for 1hr26mins to talk to technical support. Why it has to be so difficult?

• 
  BNKB (@banknotekb) reported 20 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Allan 3 (@Agent365) reported 21 minutes ago

  @RogersHelps Thanks. If I could solve the problem through the AI agent, I would have already done that through the Rogers app or online. When I pick up the phone to dial Rogers, at that point it should be a human ready to help for issues that can’t be solved through the app or online.

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 23 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  Richard Miller (@Millergram33) reported 24 minutes ago

  @westcoastgirl1 @Rogers I wouldn’t switch, horrific customer service. Try getting in touch with a real person, not in a chat session, completely impossible