Rogers Outage Report in Pierrefonds, Montréal, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pierrefonds, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pierrefonds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Rogers
Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (61%)
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TV (12%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (4%)
Live Outage Map Near Pierrefonds, Montréal, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Pointe-Claire, Vaudreuil-Dorion, Laval, Mont-Royal, Sainte-Anne-de-Bellevue, Saint-Elzéar, Kirkland, Deux-Montagnes, Dollard-Des Ormeaux, Pointe-Calumet, Boisbriand, Pierrefonds, Beauharnois and Lachine.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
TV | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Pierrefonds, Québec
Latest outage, problems and issue reports in Pierrefonds and nearby locations:
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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fabrice
(@phabriss) reported
from
Montréal, Québec
after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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phyl47
(@phyl47) reported
from
Dollard-Des Ormeaux, Québec
@RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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stacie
(@skarpontinis) reported
from
Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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Apocalypesushi
(@apocalypesushi) reported
from
Laval, Québec
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
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Dave Coleman
(@wrenchsays) reported
from
Dorval, Québec
Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Scott aka thighighguy
(@thighiguy) reported
@Rogers Stop Rogers's takeover of Shaw this is bad for Canada!
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Tommy Christensen
(@TCHWRX) reported
@RogersHelps Yeah and it "allows" you to automatically charge me $150 without giving me an option to opt out. That's NOT good service. It's stealing my money. #RogersRoamLikeHomeScam #badcustomerservice #RogersStealYouMomey
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Selyna B.
(@leSelyna) reported
last day of exam today and my internet is down! @Rogers @RogersHelps already contacted the “live chat” and no help at all
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WendyMcKee
(@Wendy_McKee) reported
@RogersHelps When will we be getting a signal / tower again in Ridgeway, Ontario since our tower collapsed in the storm. The FAINTEST of signal occasionally now for a week. Please update.
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ARULKUMAR LINGAN
(@arullingan) reported
@Rogers I don't want this info. Need an answer/solutions. I want my money that paid for the service that was not working and money that I got billed after cancellation. If you are good service provider, you should not bill me for the service to that was not working and you should notify.
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Karl Moskowski 💉💉 💉💉
(@kolpanic) reported
@shayman @Rogers You just have to reconnect the STBs to the eero network. There are some magic keystrokes on the remote to do that.
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Steve Hayman 💉 💉 💉
(@shayman) reported
I know a little about how networks work, and I'm having trouble understanding what @RogersHelps has done with these Ignite modems and settop boxes that makes them incompatible with @eerosupport wifi. a cynic might think "they want to own and monetize your whole home wifi"
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Robert Fenton
(@robert_fenton17) reported
Nhllive @rogers your NHL live app has a major bug. When you try to move back to earlier days to access archived games by hitting the back button, you get thrown out of the app. This happens while using voiceover. Please fix ASAP.
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Steve Hayman 💉 💉 💉
(@shayman) reported
@BruceRKirby @Rogers We tried that - I think, trying to support this setup remotely - and tv and its settop box worked for a while and then went offline, couldn't reconnect
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Tommy Christensen
(@TCHWRX) reported
@RogersHelps I did yesterday. Was on a chat with your customer service for almost an hour and was told that was not possible. Now you tell me it is possible 😳