Rogers outages and service status in Pierrefonds, Quebec

Problems in the last 24 hours in Pierrefonds, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pierrefonds, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Pierrefonds, Quebec

Latest outage, problems and issue reports in Pierrefonds and nearby locations:

• 
  Dave Coleman (@wrenchsays) reported 20 minutes ago from Dorval, Quebec

  Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.

• 
  phyl47 (@phyl47) reported 42 minutes ago from Dollard-Des Ormeaux, Quebec

  @RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Geoffrey Trueman Falk (@geoffreyfalk) reported 4 minutes ago

  @JustMeJamie64 @Rogers CRTC is a total "Old Boys' Club," controlled by ex-telecom industry executives. They are there to help their buddies and their stock portfolios, not consumers. That is why Canadians pay 3-4x more for cell phone and Internet service than consumers in the US.

• 
  CptNash (@CptNash2) reported 5 minutes ago

  @JustMeJamie64 @Rogers Because since 2008,many companies were offered outsourcing financial incentives and generous tax breaks. I personally was on a team that closed a contact centre in Canada to relocate to the Philippines. I can tell you that it has nothing to do with superior customer experiences.

• 
  NoTimeToWaste (@NotMuchTime2Go) reported 11 minutes ago

  @JustMeJamie64 @Rogers Hmmm, what happened to all the "we're CANADIAN" patriotic bullshit? Oh, I guess 100% Canadian just means 'we're not using American products ' You do realize we live in a very very sick country. Oh, and "diversity is out strength " one of the absolutely stupidest slogans stupid people ever fell for. Utterly absolutely stupid.

• 
  Rajesh kumar M (@mrajeshdav) reported 11 minutes ago

  @RogersHelps @Rogers I’m planning to move to a new address & you’re not able to same Internet service in the new location and giving me option either to downgrade or exit the contract and ask me to the early termination. For a network limitation at your end you imposing on me .

• 
  Mertecracker (@JWatson42) reported 12 minutes ago

  @RogersHelps I am trying to dispute some charges for US roaming. I was told a block had been put on the account when I had the same issue last year, but it appears more got through again later. I've never visited the US during the timeframe but was working an hour or so from the border.

• 
  magenta72 (@valleylily56) reported 15 minutes ago

  @Rogers has offshored their customer service since last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs! @CRTCeng @MarkJCarney

• 
  Kartz (@Lord_Kartz) reported 15 minutes ago

  @JustMeJamie64 @Rogers When I have called in the past, support would say, “This is <name> from Rogers in <Canadian city>.” In some cases, it was true. Anyway, for Robbers to employ CS staff in Canada, they’d have to pay well which they (and others) don’t like to. Hence the outsourcing. Cheap labour.

• 
  anewkindasomethinsomethin (@anewkindasomet1) reported 15 minutes ago

  @JustMeJamie64 @2BikeisLife1 @Rogers I yelled at AI support with some f bombs. I got told by AI that my abuse wouldn't be tolerated 🙄

• 
  𝙿𝚒𝚗𝚔 𝙿𝚒𝚕𝚕 (@Knoxcat55) reported 17 minutes ago

  @JustMeJamie64 @Rogers I spoke with someone recently from Morocco for a different company and the customer service was amazing.

• 
  V_F_S (@TheFilmAnalyst1) reported 17 minutes ago

  @JustMeJamie64 @Rogers I had to pay for an RDS subscription that I didn't use for 8 months. 1st time, l hung up because I waited 30 mins & no one picked up. 2nd time, some idiot couldn't verify my credentials despite calling from the verified phone # on the account. 3rd time, finally lucked out.