Rogers outages and service status in Pierrefonds, Quebec

Problems in the last 24 hours in Pierrefonds, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pierrefonds, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Pierrefonds, Quebec

Latest outage, problems and issue reports in Pierrefonds and nearby locations:

• 
  phyl47 (@phyl47) reported 9 minutes ago from Dollard-Des Ormeaux, Quebec

  @RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on

• 
  Dave Coleman (@wrenchsays) reported 36 minutes ago from Dorval, Quebec

  Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  scott kimberley (@skimberl_scott) reported 3 minutes ago

  @Rogers hi - ive been on hold since 9 am (its 10:30am now) - i got your credit card and am trying to link it to my cell acct - what is it going to take to get someone to pick up the phone to help a client out?

• 
  🎗️Underappreciated Taxpayer (@TrappedCnsrvtve) reported 4 minutes ago

  @Rogers Holy Hannah! What kind of pathetic stupid AI crap did you install on the Rogers main tel. contact # for IVR. Keep telling customers you can't help them & give no other option, then count the seconds b4 I switch ISP's & mobile providers. Screw this CRAP!

• 
  Forecheck, Backcheck, Pay check. (@WillKneelander) reported 6 minutes ago

  Why is @Rogers asking me To consent to use my voice as validation? This is insanity and privacy issues just waiting to happen.

• 
  Stephen Cunliffe (@scunliffe) reported 6 minutes ago

  @RogersHelps your AI automated phone system is terrible. If the AI hears "Human", you need to send the caller *directly* to a human agent. Anything else is disrespectful and annoying. The "higher call volumes... unable to accept your call" - #Disconnect is bad.

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 8 minutes ago

  Thank you to Zara at @Rogers management office. I feel like she gets the problem and has escalated it urgently to fix it. 🙏🙏🙏 I'm right.

• 
  Cheryl (@CCintoronto) reported 8 minutes ago

  @RogersHelps @Rogers Does anyone answer your support line ever?

• 
  🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported 9 minutes ago

  @RogersHelps Well I had no internet ALL day yesterday. Had to tether to my cellphone all day for work. Pretty obvious there was an outage. Still haven't had a call. Please resend the purolator labels and issue a refund for charging the 2 phones to my account

• 
  _.damien5 (@damienvermande5) reported 9 minutes ago

  @RogersHelps the ETA for the fix on the outage keeps getting pushed back, how can I know someone is actively resolving the issue?!?!?

• 
  Carole Farhall (Khaligirl) (@CaroleFarhall) reported 10 minutes ago

  @Rogers prepaid box to send my S26 phone back so my bill will go down even more because I will not be paying for the it anymore. I did say no to the phone at the moment because it sounded to go to be true. I asked for an email to confirm everything and was told I would get it with in

• 
  🇨🇦 RobO 🇮🇹 (@1964RobO) reported 13 minutes ago

  @RogersHelps how much more difficult and time wasting can you make it for a customer to reach a live person. Already explained issue to your bot and then a rep who cannot help me so has to transfer me to the person I asked to speak with 87 minutes ago! Still on hold